Affecting Server - Jazz (ASIA)
The Jazz Server is being restored fully from an image backup. The ETA is 10 hours from now.
Update as of 9:40AM PST:
The restore is progressing, we're over the 50% mark. This is a full image restore so once back up, nothing will need to be configured.
Update as of 2:19PM PST:
We are closing in at 75% restored.
Update as of 5:47PM PST:
Over 80% restored.
Update as of 10:21PM PST:
91% is restored.
Update as of 11:59PM PST:
Server is fully restored and back up.
Affecting Other - US datacenter
19/05/2022 3:33 : We are experiencing a network issue and it's affecting a very small portion of our clients. Our DC staffs are working on the issue.
19/05/2022 4:26 : We are experiencing a network issue and it's affecting a very small portion of our clients. Our DC staffs are working on the issue.
19/05/2022 5:10: Our DC staffs are working on the issue.
19/05/2022 5:28 : Issue has been resolved and the servers are accessible now.
Affecting Server - eagles (ASIA)
There is a hardware failure on eagles server and we are working on restoring the server. Please hold on for further updates.
We are still working on the issue. Please standby for further updates
We are still working on restoring the server and will provide further updates shortly. Thank you for your patience.
The restoration is still under progress and we expect it to complete within an hour. Please hold on for further updates.
The restoration is in progress and the serve will be back online within 1 hour.
We have completed the restoration process and the server is back to online. Thank you for your kind patience.
Affecting Server - bucks (EU)
Unexpected maintenance happening in the server. We are working on this issue to fix this up. The server will online after some time.
Server maintenance in progress, and server will be back online shortly.
Affecting Server - tampa (EU)
Unexpected maintenance in the server, we are working on it and the server will be back shortly.
Server maintenance in progress and will be back online shortly.
Affecting Other - AMS Data center
12/10/2020 15:48 :Â Our DC staffs are working on issue.
Affecting Server - Hawks (LAX)
Hello,
10:29 AM PST We are currently performing an emergency maintenance on our servers "quebec.unisonplatform.com" and "hawks.unisonplatform.com" and the servers will be back in online soon.
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10:49 AM PST The server "quebec.unisonplatform.com" is back to online and we are currently working on the server "hawks.unisonplatform.com".
Kindly hold on for further updates.
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11:42 AM PST We are working on the server "hawks.unisonplatform.com" and will update you soon.
12:17 PM PSTÂ The server maintenance has been completed. Thank you for your co-operation.
Affecting Server - S7R9
Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 2:47 AM
Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 3:31 AM
Server maintenance has been completed and the server is back online.---> 10/31/2020 4:14 AM
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Affecting Server - cowboys
Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 2:44 AM
Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 3:31 AM
Server maintenance has been completed and the server is back online.---> 10/31/2020 4:14 AM
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Affecting Server - S7R9
We are currently performing an emergency maintenance on server and the server will be back in online soon 10/30/2020 21:54
The maintenance on the server has been completed and now the server is running fine 10/30/2020 22:39
Affecting Server - cowboys
We are currently performing an emergency maintenance on server and the server will be back in online soon 10/30/2020 21:54
The maintenance on the server has been completed and now the server is running fine. 10/30/2020 22:39
Affecting Server - tampa (EU)
 Server is having some drive issues and we are working towards it.kindly hold on --- 10/12/2020 2:42 PM
 Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 3:44 PM
 Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 4:32 PM
Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 5:32 PM
We are seeing some unrecoverable error with the drives and we are restoring the accounts to a new server --- 10/12/2020 6:29 PM
We are working on restoration to the new server and we will keep you updated --10/12/2020 7:40 PM
We are working on restoration to the new server and we will keep you updated --10/12/2020 8:50 PM
We are working on restoration to the new server and we will keep you updated --10/12/2020 9:40 PM
We are working on restoration to the new server and we will keep you updated --10/12/2020 10:55 PM
We are working on restoration to the new server and we will keep you updated --10/13/2020 12:26 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020 1:35 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020 2:43 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020 4:00 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020Â 5:50 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020Â 6:51 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020Â Â 8:22 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020Â 9:51 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020 11:04 AM
We are working on restoration to the new server and we will keep you updated --10/13/2020 12:18 PM
The restoration of the accounts to the new server is still under progress ---. 10/13/2020 1:36 PM
We are working on restoration to the new server and we will keep you updated --10/13/2020 2:47 PM
Account restoration has been completed --10/13/2020 3:53 PM
Affecting Server - bucks (EU)
 Server is having some drive issues and we are working towards it.kindly hold on --- 10/12/2020 2:38 PM
Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 3:44 PM
Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 4:32 PM
Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 5:32 PM
We are seeing some unrecoverable error with the drives and we are restore the accounts to a new server --- 10/12/2020 6:29 PM
We are working on restoration to the new server and we will keep you updated --10/12/2020 7:40PM
The restoration of the accounts to the new server is still under progress. 10/12/2020 8:55PM
The restoration of the accounts to the new server is still under progress. 10/12/2020 9:40 PM
The restoration of the accounts to the new server is still under progress. 10/12/2020 10:55 PM
The restoration of the accounts to the new server is still under progress. 10/13/2020 12:26 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020 1:35 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020 2:43 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020 4:00 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020 5:50 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020Â 6:51 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020 1:36 PM
The restoration of the accounts to the new server is still under progress. 10/13/2020 11:04 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020Â 8:22 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020Â 9:51 AM
The restoration of the accounts to the new server is still under progress. 10/13/2020 12:18 PM
The restoration of the accounts to the new server is still under progress. 10/13/2020 1:36 PM
 The restoration of the accounts to the new server is still under progress. 10/13/2020 2:47 PM
Account restoration has been completed 10/13/2020 3:53 PM
Affecting Server - xray
We are currently performing an emergency maintenance on server and we will keep you updated 10/13/2020 5:30 AM
Emergency maintenance has bee completed and the server is now online. 10/13/2020 6:02 AM
Affecting Server - bills (EU)
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/29/2020 04:26 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/29/2020 5:37 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/29/2020 6:40 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/29/2020 8:30 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/29/2020 9:43 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/29/2020 10:55 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 12:25 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 1:50 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 2:50 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 3:55 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 4:55 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 4:08 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 5:55 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 7:33 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 8:50 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 10:21 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 11:30 AM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 12:30 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 3:02 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 04:08 PM PST
Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on. -- 08/30/2020 4:53 PM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 5:52 PM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 7:40 PM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 9:30 PM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 10:49 PM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 1:00 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 2:11 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 3:19 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 4:40 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 5:41 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 6:57 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 8:35 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 09:20 AM PST
Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 10:17 AM PST
There was some issues with the filesystem with the drives in the server bills. We have done multiple filesystem check and finally able to make the server up. All the services are working fine now. -- 08/31/2020 10:31 AM PST
Affecting Server - bills (EU)
Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.  ---> 08/29/2020 09:38
Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.  ---> 08/29/2020 10:14
Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.  ---> 08/29/2020 11:31
Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.  ---> 08/29/2020 12:21
Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.  ---> 08/29/2020 1:19
Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.  ---> 08/29/2020 3:55
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Affecting Server - bills (EU)
We are performing an emergency maintenance on the server. We will update you once it is completed.
08/28/2020 3:26 AM: Server file system check has finished and should be up within next 10-15 minutes.
08/28/2020 4:30 AM:Â Our Senior techs are still working on this issue. Please hold on for further updates.
08/28/2020 4:50 AM:Â As another file system check is needed and we are doing it now. Please hold on for further updates.
08/28/2020 7:09 AM: File system check is still in progress. Please hold on for further updates.
08/28/2020 8:09 AM: File system check is still in progress. Please hold on for further updates.
08/28/2020 9:24 AM: File system check is still in progress. Please hold on for further updates.
08/28/2020 10:00 AM: File system check is still in progress. Please hold on for further updates.
08/28/2020 11:25 AM: File system check is still in progress. Please hold on for further updates.
08/28/2020 12:27 PM: File system check is still in progress. Please hold on for further updates.
08/28/2020 01:20 PM: File system check is still in progress. Please hold on for further updates.
08/28/2020 02:30 PM: File system check is still in progress. Please hold on for further updates.
08/28/2020 03:14 PM: File system check is still in progress. Please hold on for further updates.
08/28/2020 04:05 PM: File system check is still in progress. Please hold on for further updates.
08/28/2020 05:09 PM: File system check is still in progress. Please hold on for further updates.
08/28/2020 06:14 PM: Maintenance of server has been completed and the server is in up state.
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Affecting Server - bills (EU)
We are running fsck on server to fix file system corruption. Please standby for further updates.
Affecting Server - uniform (EU)
Hi,
We are patching against vulnerabilities and we will update this thread once it is back up.
After the maintenance the server is facing some hardware issues. We are restoring the accounts to a new server from the backup
07/11/2020 09:02 PM : Our Senior techs are working on the restoration.
07/11/2020 10:45 PM : Our Senior techs are still working on the restoration.
07/11/2020 11:55 PM : We are in process of moving data for restoration
07/12/2020 01:45 AM :Â Our team is is still working on the restoration
07/12/2020 03:20 AM : Â Our team is is still working on the restoration
07/12/2020Â 04:25 AM : Â Our team is is still working on the restoration
07/12/2020 06:44 AM : Â Our team is is still working on the restoration
07/12/2020 08:41 AM : Â Our Senior techs are still working on the restoration
07/12/2020 09:41 AM :Â Â Our Senior techs are still working on the restoration
07/12/2020 11:14 AM :Â Our Senior techs are still working on the restoration
07/12/2020 12:07 PM : Our Senior techs are still working on the restoration
07/12/2020 1:00 PM : Our Senior techs are still working on the restoration
07/12/2020Â 2:04 PM : Our Senior techs are still working on the restoration
07/12/2020Â 2:49 PM : Our Senior techs are still working on the restoration
07/12/2020 5:14 PM : Our Senior techs are still working on the restoration
07/12/2020 6:21 PM : Our Senior techs are still working on the restoration
07/12/2020 7:28 PM : Our Senior techs are still working on the restoration
07/12/2020 8:50 PM : Our Senior techs are still working on the restoration
07/12/2020 10:30 PM : Our Senior techs are still working on the restoration
07/12/2020 11:47 PM : Our Senior techs are still working on the restoration
07/13/2020 01:11 AM : Our Senior techs are still working on the restoration
07/13/2020 04:45 AM : Our Senior techs are still working on the restoration
07/13/2020 07:09 AM : Our Senior techs are still working on the restoration
07/13/2020 08:55 AM : Our Senior techs are still working on the restoration
07/13/2020 11:08 AM : We are currently working on the restoration and will be completed shortly.
07/13/2020 12:16 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 1:08 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 2:10 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 3:17 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 4:39 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 6:03 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 8:26 PM : We are currently working on the restoration and will be completed shortly.
07/13/2020 10:45 PM : We are currently working on the restoration and will be completed shortly.
Jul 14 00:12:36 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Jul 14Â 4:11 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Jul 14Â 5:17 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Jul 14Â 6:16 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Jul 14Â 9:11 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Jul 14Â 10:16 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Jul 14 11:55 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.
Affecting Server - mavericks (EU)
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - xray
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - foxtrot
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - patriots (EU)
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - bucks (EU)
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - bills (EU)
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - packers (EU)
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - Heat (EU)
Hi,
We are patching against vulnerabilities and the expected eta is 20 to 30 min.
Affecting Server - jets
unexpected maintenance in the server and we are currently working on itÂ
server is under maintenance and will be back soon -
unexpected maintenance is going on in server -
Affecting Server - Rockets (LAX)
Hi,
 We are performing an emergency maintenance on the servers "rockets.unisonplatform.com" and " jaguars.unisonplatform.com". We will update you once it is completed.
Affecting Server - uniform (EU)
Hi,
 Network issues on all ams servers (EU ). All servers would experience some downtime . We are working towards it and will update through this link.
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Affecting Server - Pirates (LAX)
We are facing file system issues on the server and we are working on fixing it. Please standby for further updates.
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Hello,
This is to inform you that there is a file system issue on server "pirates.unisonplatform.com". We are currently working on it and will update the status.
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Hello,
This is to inform you that the server is back into running state and all the services are working fine now.
Affecting Server - twins.unisonplatform.com
We are facing file system issues on twins server and we are working on fixing it. Please standby for further updates.
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Hello,
This is to inform you that there is a file system issue on server "twins.unisonplatform.com". We are currently working on it and will update the status.
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Hello,
This is to inform you that the server is back into running state and all the services are working fine now.
Affecting Other - Network upgrade
We are facing a network issue and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.
We are still working on resolving the network issue and is expecting to provide you an update in 10-15 mins. Please hold on.
We have fixed the network issue and all the domains are back to normal now. We appreciate your understanding in this regard.
Affecting Server - panthers
We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.
Affecting Server - delta
We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.
Affecting Server - R9WK
We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.
Affecting Server - victor
We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.
Affecting Server - texans
We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.
Affecting Server - bills (EU)
We are seeing some issues with the server and we are working towards it and will update through this link.
Affecting Server - Dolphins (EU)
We are seeing some issue with the server and the server is currently down. We are working towards and will update through this link
Affecting Server - lima
11/15/2019 06:15 PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.
11/15/2019 06:46 PST :Â We are still working on the maintenance.
11/15/2019 07:25 PST : We are still working on the maintenance. Please hold on for updates.
11/15/2019 08:00 PST:Â We are still working on the maintenance. Please hold on for updates
11/15/2019 08:00 PST: The maintenance on the server has been completed now.
Affecting Server - hotel
11/15/2019 06:15 PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.
11/15/2019 06:46 PST :Â We are still working on the maintenance.
11/15/2019 07:25 PST : We are still working on the maintenance. Please hold on for updates.
11/15/2019 08:00 PST:Â We are still working on the maintenance. Please hold on for updates
11/15/2019 08:30 PST:Â We are still working on the maintenance. Please hold on for updates
11/15/2019 08:40 PST: The maintenance on the server has been completed now.
Affecting Server - bucks (EU)
Hello,
We are seeing filesystem error with the servers bucks and tampa and will update you the details shortly
Affecting Server - romeo
Hello,
This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
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We are currently working on the issue. We will update the status here.
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This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
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Hello,
This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
Hello,
This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
Hello,
This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
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Hello,
This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
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Hello,
This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.
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Hello,
This is to inform you that the server is back into running state and all the services are working fine now.
Affecting Other - ns3.europe.eleven2.com, uniform.unisonplatform.com
06/26/2019 09:58 : The servers are under DDOS attack currently which is causing the temporary network issue. We will update this thread shortly.
06/26/2019 10:06 : The network issue has been resolved.
Affecting Server - Black2
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The servers black2 and romeo got shutdown unexpectedly and we are working towards it
The issue has been fixed
Affecting Server - Mets SSD (LAX)
01/19/2019 21:10 PST: We are having an unexpected maintenance on mets.unisonplatform.com. The server will be on-line soon.
01/19/2019 21:55 PST : We are having an unexpected maintenance on mets.unisonplatform.com and our senior techs are working on it. The server will be on-line shortly.
01/19/2019 22:32 PST :The maintenance on mets.unisonplatform.com is still in process. The server will be back online soon.
01/19/2019 23:01 PST :Please be informed that our senior techs are still working on the mets.unisonplatform.com bringing the server back online.
01/19/2019 23:31 PST : : To be informed that the maintenance on serve mets.unisonplatform.cor is still under process. The server will be on-line shortly.
01/20/2019 0:16 PST : To be informed that our senior techs are still working on the mets.unisonplatform.com The server will be online shortly.
01/20/2019Â 0:44 PST : The maintenance of mets.unisonplatform.com is still in process. The server will be on-line soon.
01/20/2019 1 :23 PST : To be informed that the maintenance on server mets.unisonplatform.com is still under process. The server will be on-line shortly.
01/20/2019 1:51 PST :The maintenance on the server mets.unisonplatform.com is completed.
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Affecting Server - patriots (EU)
01/03/2019 08:02 PST: We are having an unexpected maintenance on Patriots server. The server will be on-line soon.
01/03/2019 08:32 PST: We are having an unexpected maintenance on Patriots server. The server will be on-line soon.
01/03/2019 09:00 PST: We are having an unexpected maintenance on Patriots server and our senior techs are working on it. The server will be on-line shortly.
01/03/2019 09:30 PST : Please be informed that our senior techs are still working on the bringing the server Patriots back online.
01/03/2019 10:02 PST: We are having an unexpected maintenance on Patriots server. The server will be on-line soon.
01/03/2019 10:33 PST : The maintenance on Patriots server is still in process. The server will be back online soon.
01/03/2019 11:00 PST : To be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.
01/03/2019 11:32 PST : We are having an unexpected maintenance on Patriots server and our senior techs are working on it. The server will be on-line shortly.
01/03/2019 12:09 PST :Please be informed that our senior techs are still working on the bringing the server Patriots back online.
01/03/2019 12:41 PST :We are having an unexpected maintenance on Patriots server. The server will be on-line soon.
01/03/2019 01:03 PST : We are still working on the maintenance of Patriots serve. The server will be on-line shortly.
01/03/2019 01:35 PST : Please be informed that our senior techs are still working on the bringing the server Patriots back online.
01/03/2019 02:03 PST :It is to be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.
01/03/2019 02:32 PST :The maintenance on Patriots server is still in process. The server will be back online soon.
01/03/2019 03:04 PST : To be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.
01/03/2019 03:32 PST :We are having an unexpected maintenance on Patriots server. The server will be on-line soon.
01/03/2019 04:03 PST :Please be informed that our senior techs are still working on the bringing the server Patriots back online.
01/03/2019 04:32 PST :The maintenance on Patriots server is still in process. The server will be back online soon.
01/03/2019 05:05 PST : The maintenance on the server Patriots is completed.
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Affecting Server - R9WK
12/22/2018 13:39 PST: We are having an unexpected maintenance on R9WK server. The server will be on-line soon.
12/22/2018 15:21 PST: We are having an unexpected maintenance on R9WK server. The server will be on-line soon.
Affecting System - vz009.elinuxservers.com
12/08/2018 00:32 AM PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.
Affecting Server - Seahawks (LAX)
08/20/2018 12:16 PSTÂ Server undergoing a quota check and will be back to normal state shortly.
08/20/2018 12:40 PSTÂ Server undergoing an unexpected quota check and will be back within a short time.
08/20/2018 12:50 PST Server Maintenance Completed & Server is up.
Affecting Other - xray.unisonplatform.com,bucks.unisonplatform.com,tampa.unisonplatform.com,patriots.unisonplatform.co
07/12/2018 01:04 AM : We are performing an emergency maintanace on the servers. We will update you once it is completed.
07/12/2018 01:25 Am : Emergency maintanance of the servers had been completed,thank you for your co-operation.
Affecting Server - mavericks (EU)
17/06/2018 5:28 PM PST : Network maintenence on server mavericks and it will experience some downtime. we will update you the status soon. Inconvenience is regretted.
18/06/2018 7:18 PM PST : Maintenence is still in progress. DC team is working on this. We will update you the status.
19/06/2018 2:57 AM PST : Removed the IP from the server
Affecting Other - Amsvps001
06/14/2018 22:54:Â We are having unexpected network maintenance. on the server and we are currently working on the same. it will back to online soon.
Affecting Server - victor
06/01/2018 07:41P: We are facing some sudden attacks on the server and we are currently working on the same. it will back to online soon.
Affecting Server - bucks (EU)
29/05/2018 04:23 AM PST : Network issues on all ams servers. All servers would experience some downtime. Inconvenience is regretted.
29/05/2018 07:04 AM PST : Server maintenence has been completed and all servers are up now.
Affecting Server - patriots (EU)
05/18/2018 10:10Â Patriots.unisonplatform server is under temporary maintenance, Please be on hold for the further updates.
Server is went to online.
Affecting Server - Gladiator (ASIA)
Hello,
We are experiencing some kernel level Issues with the server gladitor. DC techs are working on the ticket and we will be updating the status soon.
We are still working on the server. Seems an issue with the hardware.
The server is having some serious raid issues and DC are still working to make the server online.
The riad drives in the server is having wired issues and we are trying to bring the server back online with the help of DC techs.
We have a raid level 10 system on the drive and two of the drives have failled in the server. We are replacing the drive one by one.
We are still working on the issue and we will update you the details as soon as possible.
Sorry for the inconvenice causing. We are still working on the issues and will update you the status as soon as possible.
Our DC techs are working on the server and will update you the status
We are currently working on server gladiator to bring back with the help of DC techs.
We are extremely sorry. The server is having some RAID issue and we are working to bring the server online. And we will update you the status.
The server raid card is being swapped now.
The server is in the un-recoverable state and we are restoring the entire server from r1soft back now. The restore has been started and is in progress.
The restoration of the data from r1soft backup is still in progress.
Restoration of the data is still under progress. Please standby for further updates.
Restoration is in progress and will update the status shortly.
Restoration is still continuing. Please hold on for further updates.
The restoration is still in progress. We will get back with further information at the earliest. Please hold on.
The restoration is still in progress. Please standby for further updates.
The restoration is still in progress. Kindly hold on for the updates.
Restoration of the data is still under progress. Please standby for further updates.
Restoration of the data to server is still in progress. Kindly hold on.
Server is back online now.
Affecting Server - Seahawks (LAX)
04/28/2018 09:39 AM PSTÂ : Emergency maintanance on server. We will update us the details as soon as possible.
04/28/2018 10:58 AM PSTÂ : Emergency maintanance has been completed.
Affecting Server - uniform (EU)
04/12/2018 07:41 AM PST We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 08:02 AM PSTÂ We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 08:30 AM PSTÂ We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 09:00 AM PSTÂ We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 09:48 AM PSTÂ We are having an unexpected maintance on uniform server. The server will be back in online soon.
The maintance on the uniform server has been completed now. Sorry for the inconvenience caused. Thank you.
Affecting Server - bills (EU)
04/12/2018 06:37 AM PSTÂ We are having an unexpected maintance on bills server. The server will be back in soon.
04/12/2018 07:13 AM PSTÂ We are having an unexpected maintance on bills server. The server will be back in soon.
04/12/2018 08:02 AM PSTÂ We are having an unexpected maintance on bills server. The server will be back in soon.
04/12/2018 08:29 AM PSTÂ We are having an unexpected maintance on bills server. The server will be back in soon.
The maintance on the server bills has been completed now. Sorry for the inconvenience caused. Thank you.
Affecting Server - Cavaliers (LAX)
q04/08/2018 14:10 PM PST : We are having an unexpected network maintenance in progress. The server will back in online soon.
04/08/2018 15:26 PM PST : The maintenance has been completed and the server is running finely now.
Affecting Server - Warriors (LAX)
04/08/2018 14:10 PM PST : We are having an unexpected network maintenance in progress. The server will back in online soon.
04/08/2018 15:26 PM PST : The maintenance has been completed and the server is running finely now.
Affecting Server - None
03/25/2018 18:06 Eleven2 nameservers have some issue. We are working on it.
03/25/2018 18:35 PST Eleven2 nameservers have some issue. We are working on it.
03/25/2018 19:05 PST Eleven2 nameservers have some issue. We are working on it.
03/25/2018 19:45 PST Eleven2 nameservers have some issue. We are working on it with high priority.
03/25/2018 19:45 PST Eleven2 nameservers have some issue. We are working on it with high priority.
03/25/2018 20:51 PST: On checking some domains randomly we have noticed that the custom namservers are registered with 174.136.62.210 and 74.63.250.60. Among the above IPs 174.136.62.210 is our old IP and is no longer in use, you may need to update the nameserver IP at the registrar end to 174.127.70.135. Your domains were working with the help of secondary nameserver ip 74.63.250.60 till now and is having some issue and we are working towards it. In the meantime, please update the ip of primary nameservers to 174.127.70.135.
03/25/2018 22:46 PST The issue has been resilver and the nameserver (74.63.250.60) is back online.
Affecting Server - bucks (EU)
20/3/2018 PST TIME 01:21 PM Network maintenance on AMS servers. Inconvenience is regretted.
20/3/2018 PST TIME 02:10 PM Maintenence is still in progress.
20/3/2018 PST TIME 03:33 PM Maintenence has been completed and servers are up now.
Affecting Server - yankee (ASIA)
03/18/2018 08:54 : An emergency maintenance is going on server yankee.unisonplatform.com . Please hold on for fruther updtaes .
Affecting Server - Cubs SSD (LAX)
03/14/2018 09:08 : We are currently facing some attacks on the server and will sort-out the issue soon. kindly hold on.
03/14/2018 09:28 : We are currently facing some attacks on the server and will sort-out the issue soon. kindly hold on.
03/14/2018 09:28 : We have found that the attack is towards main ip of the server and now we are switching the accounts to another shared ip.
New IP has been assigned to the website and maintenace has been completed . Server is online and websites are loading fine .
Affecting Server - browns
03/12/2018 08:12 : Performing FSCK on the server and its back to online soon.
03/12/2018 08:25 : Fsck completed and server is backup to online now
Affecting Other - All Server
06/02/2018 8:04 AM PST Network issue on servers.
06/02/2018 9:20 AM PST Maintenence is still in progress
06/02/2018 10:00 AM PST Maintenence is still in progress. We will update you the status soon. Inconvenience is regretted.
06/02/2018 10:50 AM PST Maintenence is still in progress.
06/02/2018 11:24 AM PST Maintenence is still in progress. Inconvenience is regretted.
this has been resolved
Affecting Other - DFW Servers
Network Maintanance on the DFW servers
Currently working on the issue
Affecting Other - E2host severs
Network Maintainace.
We are currently workding on the issue
Affecting Server - S7R9
01/31/2018 22:16 We are performing quota maintainance on the server and we will update you once it has been completed.
01/31/2018 23:16 We are performing quota maintainance on the server and we will update you once it has been completed.
01/31/2018 00:16: The server is back to online..
Affecting Server - Royals SSD (LAX)
01/29/2018 06 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.
01/29/2018 06:30 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.
01/29/2018 07:00 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.
01/29/2018 07:37 : The server back to online.
Affecting Server - lima
19/1/2018 PST TIME 20:22 Network maintenance on server foxtrot.unsionplatform. we will update you the status soon. The server would experience some downtime. Inconvenience is regretted.
19/1/2018 PST TIME 22:01 We have successfully completed the maintenance.Thank you for your kind patience.
Affecting Other - all servers down - dfw003
15/1/2018 PST TIME 8:52Â AMÂ Network maintanance on all dfw003 servers. All servers would experience some down time. Inconvieniece is regreted .We will update the status soon.
15/1/2018 PST TIME 9:24 AM Network maintanance on all dfw003 servers. Inconvieniece regreted. We will update the status soon.
15/1/2018 PST TIME 10.09 AM Network maintanance on all dfw003 servers. Inconvieniece regreted. We will update the status soon.
15/1/2018 PST TIME 10.36 AM Network maintanance in dfw003 completed successfully and all the servers are up.
Affecting Other - all servers in singapore down
15/1/2018 PST TIME 8:33 AMÂ Network maintanance on all singapore servers. All servers would experience some down time. Inconvieniece is regreted .We will update the status soon.
15/1/2018 PST TIME 8:38 AMÂ Network maintanace is completed successfully and all servers are up now.
Affecting System - dfw00x (dfw001, dfw003, dfw004)
10/1/2018 PST TIME 08:10 AMÂ Â Network maintenance on server dfw00x ( dfw001, dfw003, dfw004) . we will update you the status soon. All servers on the node would experience some downtime. Inconvenience is regretted.
10/1/2018 PST TIME 08:42 AMÂ Network maintanance still in progress . We will update you the status soon.
Currently affected servers are tango.unisonplatform.com and sm4b.unisonplatform.com
10/1/2018 PST TIME 09:20 AMÂ Network maintanance still in progress . We will update you the status soon.
10/1/2018 PST TIME 10:01 AMÂ Network maintanance still in progress . We will update you the status soon.
10/1/2018 PST TIME 10:38 AMÂ Network maintanance still in progress . We will update you the status soon.
10/1/2018 PST TIME 11:15 AMÂ Network maintanance is on progress and we will update you the status once it is completed.
10/1/2018 PST TIME 11:33 AM Network maintanance is completed successfully and it required more time than we expected to complete maintenance.
Affecting Server - Seahawks (LAX)
11/16/2017 08:00 PM PST : The server maintanence is in progress.
11/16/2017 09:00 PM PST : The server maintance has been completed.
Affecting Server - Rockets (LAX)
We would like to inform you that server maintance completed.
Affecting Server - Green
10/26/2017 09:10: We are currently investigating on this and it will back to online soon.
10/26/2017 10:07 PST: The investigation on the same is going on. Please hold on.
10/26/2017 10:31 PST: The issue has been fixed and all the services are running properly now.
Affecting Server - S8A7
10/25/2017 09:17 We are currently working on this and it will back to online soon.
10/25/2017 09:57 The issue has been corrected.
Affecting Server - whiskey
10/09/2017 09:04Â We are currently running a maintenance on whiskey.unisonplatform.com. Please be note that it was an unscheduled one so we are forced to do it. Please be on hold for the updates.
We have successfully completed the maintenance.
Affecting Other - ns101.eleven2.com and ns100.eleven2.com
09/27/2017Â 4:53 AM PST : We are currently performing an emergency maintanance on ns101.eleven2.com and ns100.eleven2.com. The domains using these name servers will face some issues in resolving. We will update you once the maintanance has been completed. Please hold on for further updates.
09/27/2017Â 6.11 AM PST : Maintanance is in progress. DNS resolution issues will be fix shortly. Please hold on for further updates.
09/27/2017 7:13 AM PST : Maintanance is still in progress. We will update you once the maintanace has been completed. Please hold on for the time being.
09/27/2017 7:57 AM PST :Maintenace on server is completed. The server is up now.
Affecting Other - ams.unisonplatform.com
Affecting Server - Knicks (ASIA)
09/16/2017 15:35 : Network level maintanence on the servers bulls and knicks. Please be on hold.
Completed
Affecting Server - Chargers
09/14/2017 02:35 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.
09/14/2017 02:40 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.
09/14/2017 04:30 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.
09/14/2017 05:08 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 05:54 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 06:42 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 07:23 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 07:53 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 08:40 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 09:12 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.
09/14/2017 02:00 Pm PST The PhP Upgradation in chargers.unisonplatform.com has been completed.
Affecting Server - cowboys
PST time 23:30 . Maintainance going on server cowboys.unisonplatform.com.
We will keep you updated regarding the status.
PST time 23:39 Maintenace on server is completed. The server is up now.
Affecting Server - uniform (EU)
09/04/2017 PST TIME 10:35 AM We are seeing packet loss on the ams servers. We will keep you updated regarding this.
09/04/2017 PST TIME 11:04 AM We have corrected the network issue and server back online. Thank you for the patience.
Affecting Server - Redsox SSD (LAX)
PST 12:26 PM. Emergency maintenance on the server redsox and our techs are currently working on it. We will update the status.
PST 12:44 PM server back online. Thank you for the patience.
Affecting Server - S8A7
PST Time 09:10 AM We have emergency maintenance going on server s8a7.unisonplatform.com. We will keep you updated regarding the status.
PST 9:29 AM . The server back online. Thank you for your kind patience.
Affecting Server - Hawks (LAX)
08/10/2017 22:45 : - Emergency maintence is running on the server . We will update you once it has been completed.
Affecting Server - Hawks (LAX)
4.10PM PST Sorry for the inconvenience. Emergency maintenance on server hawks.unisonplatform.com. We will update you the status.
4.29PM PST We are still working on the issue. Kindly hold on.
4.46 PM PST Maintenance completed. Thank you for your kind patience.
Affecting Server - packers (EU)
08/03/2017 20:33 : Server is under maintainance, it will back to online soon. Please hold on.
08/03/2017 20:48 : Maintainance on the server is in progress. Please hold on.
08/03/2017 21:22 : Maintenance on the server is still in progress.
08/03/2017 21:55 : Maintenance process is going on. Server will be online soon.
08/03/2017 22.30 : Maintenance still under process. Server will be online soon.
08/03/2017 23:00 : Maintenance still under process. Server will be online soon
08.03.2017 23.35 : Maintenance over. Server is back online.
08.04.2017 00:54 : MySQL service has got some issues. Our senior admins are working on it. It will be back soon.
08.04.2017 06:35 : We are working on restoring the databases having issues and will update the status shortly.
08.04.2017 09:56 : Completed restoring all the crashed DBs and the server is fine now.
Affecting Server - S8A7
07/28/2017 23:19 We are experiencing network level issues and currently working on it. Hopes that the issue will sort out soon.
We have completed the maintenence sucessfully.
Affecting Server - november
06/14/2017 20:23 Currently a network level maintenance is progressing in November.unisonplatform, Please be on hold for the updates
06/14/2017 21:10 Network level maintenance is still inprogress in November.unisonplatform, Please be on hold for the updates
It has been completed.
Affecting Server - Brewers SSD (LAX)
06/09/2017 09:00 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - tango
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - zulu
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.48: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - browns
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - papa
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - jets
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.48: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - panthers
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - SM4B
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - S8A7
06/09/2017 09.25 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - whiskey
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 9:48 : Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - mike
06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - Green
06/09/2017 09.10 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - SB5Y
06/09/2017 09:13 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - charlie
06/09/2017 09.00 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - delta
06/09/2017 08:55 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - giants
06/09/2017 09.10 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - Black2
06/09/2017 08:55 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - saints
06/09/2017 09.00 : Temporary network level issue and we are working with our DC techs.
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.
Affecting Server - alpha
06/09/2017 09:00 : Temporary network level issue and we are working with our DC techs.
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue. Thank you for your patience.
Affecting Server - lima
06/09/2017 08:47 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:46: We have corrected the network issue.
Affecting Server - jaguars
05/23/2017 12:09 AM PST We are performing an emergancy maintanance on hostnode of jaguars.unisonplatform.com,rockets.unisonplatform.com. Kindly hold on for further updates.
05/23/2017 12:45 AM PST Emergency maintanace on hostnode of jaguars.unisonplatform, rockets.unisonplatform.com has been completed. Thank you for your time.
Affecting Server - Hawks (LAX)
05/12/2017 08:52 : We are performing an emergency reboot on server hawks.unisonplatform.com. Kindly hold on for further updates.
05/12/2017 09:03 : Server is up now. Thank you for your cooperation.
Affecting Server - Royals SSD (LAX)
05/04/2017 08:28 AM PST We are performing an emergency maintanance on server royals.unisonplatform.com. Please hold on for further updates.
05/04/2017 08:45 AM PST Maintanance has been completed. Thank you for your patience.
Affecting Server - lima
22.20 PST We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
23.24 The server back online. Maintenance completed
Affecting Server - yankee (ASIA)
04/18/2017 07:00 : server under maintence.
04/18/2017 07:15 : Currently your server is still under maintenance
04/18/2017 08: 28 Currently your server is still under maintenance
04/18/2017 11:44 AM PST : Maintenance has been completed .
Affecting Server - yankee (ASIA)
04/17/2017 08:51 : We are currently investigating on fs error:
04/17/2017 09:21 : We are currently working on this. Please hold on.
04/17/2017 09:36 : The fsck error has been fixed.
Affecting Server - yankee (ASIA)
04/15/2017 07:13 AM PST : We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
04/15/2017 07:58 AM PST : Thank you for waiting . Emegency maintenance is still in progress . Kindly hold on for further updates .
04/15/2017 08:56 AM PST : Emergency maintenance on server yankee.unisonplatform.com has been comepleted . Thank you for your co-operation .
Affecting Server - yankee (ASIA)
08.53AM PST Emergency network maintenance on server yankee.unisonplatform. Please hold on. We will update the status
11.39AM PST Maintenance on the server yankee.unisonplatform.com is in progress.
05.53PM PST Resolved the issue on the server yankee.unisonplatform.com
Affecting Server - yankee (ASIA)
14/04/2017 06:13 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
07:01 AM PST. Maintenance still in progress. Please hold on for further updates.
07.52 AM PST Maintenence completed. Server back online.
Affecting Server - yankee (ASIA)
11/04/2017 07:13 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
11/04/2017 07:51 AM PST . Maintenance on server yankee.unisonplatform.com is still under progress . Please hold on for further updates .
11/04/2017 09:13 AM PST . Maintenance completed. The server is up now.
Affecting Server - yankee (ASIA)
04/03/2017 10:09: Currently your server is still under maintenance.
04/03/2017 11.27AM PST Maintenance is going on.
04/03/2017 01:03PM PST Server maintenance is still under progress.
04/03/2017 02:03PM PST Maintenance still under progress.
04/03/2017 03:10PM PST Server is up and working fine now.
Affecting Server - yankee (ASIA)
7.14AM PST emergency maintenence on server. We will update you the status.
02/04/2017 08:27 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.\
02/04/2017 10.21AM PST Maintenance is going on.
02/04/2017 11.02AM PST Thank you for wating. Server is working fine now.
Affecting Server - yankee (ASIA)
8.57AM PST emergency maintenence on server. We will update you the status.
9.52AM PST Maintenance on the server is in progress.
10.30AM PST Server maintenance is going on.
11.09AM PST Server maintenance is going on.
11.11AM PST Server is working fine now.
Affecting Server - yankee (ASIA)
03/28/2017 06:37 AM PST We are performing an emergency maintainance on server yankee.unisonplatform.com. Please hold on for updates.
03/28/2017 06:41 AM PST Server yankee.unisonplatform.com is working fine now.
Affecting Server - yankee (ASIA)
03/27/2017 05:37 PST We are performing an emergrncy maintainance on server yankee.unisonplatform.com. Please hold on for updates.
03/27/2017 06:02 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.
03/27/2017 06:46 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.
03/27/2017 07:28 PST Sorry for the delay . Maintenance is still in progress . We wil update you once it has been completed.
03/27/2017 08:17 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed
03/27/2017 08:24 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patience.
Affecting Server - yankee (ASIA)
03/25/2017 09:08 PST We are performing an emergrncy maintainance on server yankee.unisonplatform.com. Please hold on for updates.
03/25/2017 09:36 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.
03/25/2017 10:12 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.
03/25/2017 10:53 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.
03/25/2017 11:42 PST Sorry for the delay . Maintenance is still in progress . We wil update you once it has been completed.
03/25/2017 12:31 PST Thank you for waiting. Maintenance completed. Server back online.
Affecting Server - Clippers (EU)
Affecting Server - Heat (EU)
03/23/2017 19:48 : Maintence on the server heat.unisonplatform.com
03/24/2017 20.05 : Server back to online
Affecting Server - yankee (ASIA)
21/03/2017 06:10 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
21/03/2017 06:33 AM PST . Emergency maintenace has been completed on server yankee.unisonplatform.com . Thanks for your co-opeartion .
Affecting Server - yankee (ASIA)
03/20/2017 06:22 PST We are performing an emergency maintanance on server yankee.unisonplatform.com. Please hold on for further updates.
03/20/2017 06:51 PST We are currently working on this issue. Kindly hold on for further updates.
03/20/2017 07:27 PST Maintenence still in progress. Please hold on.
03/20/2017 07:59 PST We are currently working on this issue. Kindly hold on for further updates.
03/20/2017 08:22 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patience.
Affecting Server - yankee (ASIA)
03/19/2017 06:26 PST Emergency maintanance on server yankee.unisonplatform.com. We will update the result. Please hold on.
03/19/2017 06:52 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patients.
Affecting Server - yankee (ASIA)
03/18/2017 06:45 AM PST We are performing an emergency maintanance on server yankee.unisonplatform.com. Please hold on for further updates.
03/18/2017 07:45 AM PST We are currently working on this issue. Kindly hold on for further updates
03/18/2017 08:25 AM PST Emergency maintanance has been completed. Thank you for your patience.
Affecting Server - yankee (ASIA)
March 17, 2017 05:55 AM PST We are performing an emegency file system check on /var partition of server yankee.unisonplatform.com . Kindly hold on for further updates .
March 17, 2017 06:55 AM PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.
03/17/2017 07:29 AM PST We are currently working on this issue. Kindly hold on for further updates
03/17/2017 08:00 AM PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patients.
Affecting Server - yankee (ASIA)
03/15/2017 06:37 We are currently working on this issue. Kindly hold on for further updates
03/15/2017 07:00 We are currently working on this issue. Kindly hold on for further updates
03/15/2017 07:15 The issue has been resolved.
Affecting Server - yankee (ASIA)
03/14/2017 09:12 We are currently investigating on this fs error.
03/14/2017 09:42 We are currently investigating on this fs error.
03/14/2017 10:42 Maintenance is still in progress . Kindly hold on for further updates.
03/14/2017 11:04 We are now working on the server. We will keep you updated. Please hold on.
03/14/2017 11:34 The maintanence is still in progress. We will keep you updated.
03/14/2017 12:08 We are still working on the issue. Kindly hold on for more updates.
03/14/2017 12:41 Maintenance is still in progress . Kindly hold on for further updates.
03/14/2017 01:50 We are now working on the server. We will keep you updated. Please hold on.
03/14/2017 02:14 Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.
03/14/2017 02:44 Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.
03/14/2017 03:45 Server maintenance has been completed. Thank you for your co-operation.
Affecting Server - yankee (ASIA)
10:27 PM PST Emergency maintenance on server yankee.unisonplatform. Kindly hold on. We will upadte you the status.
10.53 PM PST The issue has been resolved. Thank you for the patience.
Affecting Server - eagles (ASIA)
07/03/2017 11:30 AM PST We are performing an emergency file system maintenance on host node of eagles.unisonplatform.com . Please hold on for further updates .
07/03/2017 12:14 PM PST Maintenance is still in progress . Kindly hold on for further updates .
07/03/2017 01:20 PM PST Server maintenance has been completed . Thank you for your co-operation .
Affecting Server - vikings (ASIA)
07/03/2017 11.30 AM PST We are performing an emergency file system maintenance on host node of vikings.unisonplatform.com . Please hold on for further updates .
07/03/2017 12.15 PM PST Maintenance is still in progress . Kindly hold on for further updates.
07/03/2017 01:20 PM PST Server maintenance has been completed . Thank you for your co-operation
Affecting Server - yankee (ASIA)
03/06/2017 20:41 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.
03/06/2017 21:04 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.
03/06/2017 21:15 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.
03/06/2017 21:27 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.
03/06/2017 21:37 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.
03/06/2017 21:49 PST We have completed the process successfully. Thank you for the kind patience and support.
Affecting Server - yankee (ASIA)
03/06/2017 05:46 AM PST We are performing an emergency maintenance on the server yankee.unisonplatform.com. Please hold on for further updates.
03/06/2017 06:42 AM PST We are sorry for the delay causing . Emergency maintenance is stil in progress . Kindly hold on for further updates.
03/06/2017 06:50 AM PST We have successfully completed the maintenance process.
Affecting Server - Ravens (LAX)
5.58AM PST Service mysql down. We are currently working on this. Please hold on.
6.02AM PST The issue has been resolved.
Affecting Server - victor
02/26/2017 18:23 We are performing an emergency maintenance on the server victor.unisonplatform.com. Please hold on for further updates.
02/26/2017 19:15 Server maintenance has been completed. Thank you for your co-operation.
Affecting Server - Black2
02.02AM PST We have performing an emergency maitenance on server black2.unisonplatform. We will update the status. Please hold on.
02.16 AM PST Server maintenance has been completed. Thank you for your co-operation.
Affecting Server - romeo
02.11 AM PST We have performing an emergency maitenance on server romeo.unisonplatform.com. We will update the status. Please hold on.
02.16 AM PST Server maintenance has been completed. Thank you for your co-operation.
Affecting Server - Washington (LAX)
09:56 AM IST We are performing an emergency maintenance on server washington.unisonplatform.com . Please hold on for more updates.
10:09 AM PST Maintenance has been completed . Thank you for your co-operation.
01:04 PM PST Emergency maintenance on server washington.unisonplatform is in progress . Kindly hold on for further updates.
02:10 PM PST Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.
03:22 PM PST Emergency maintenance is still in progress . Please hold on for updates.
04:39 PM PST Thank you for waiting . Server maintenance is still in progress . Kindly hold on for further updates.
05:00 PM PST Server maintenance has been completed. Thank you for your co-operation.
Affecting Server - chiefs
09:56 AM PST We are performing an emergency maintenance on server chiefs.unisonplatform.com . Please hold on for more updates.
10:09 AM PST Maintenance has been completed . Thank you for your co-operation .
01:08 PM PST Emergency maintenance on server chiefs.unisonplatform is in progress . Kindly hold on for further updates.
02:10 PM PST Maintenance is still in progress. We extremely sorry for the delay causing . We will keep you updated.
03:22 PM IST Emergency maintenance is still in progress . Please hold on for further updates.
04:39 PM PST Thank you for waiting . Server maintenance is still in progress. Kindly hold on for further updates.
05:00 PM PST Server maintenance has been completed . Thank you for your co-operation.
Affecting System - System (royals)
27 January 2017, 08:34 : Server under maintaince
Affecting Server - jets
01/20/2017 19:49 Notification: Network Maintenance is progressing on Jets.unisonplatform. Please kindly hold on.
Notification: It has been completed.
Affecting Server - uniform (EU)
3.23AM PST Mysql connection issue on server uniform.unisonplatform. We are currently working on this. Will update through this thread. Please hold on.
5.04AM PST Sorry for the delay caused. We are working on the issue.
5.14AM PST Sorry for the delay caused. Issue fixed.
Affecting Server - eagles (ASIA)
6.17AM PST Service mysql down. We are currently working on this. Please hold on.
6.36AM PST The issue has been resolved. Sorry for the delay caused.
Affecting Server - zulu
8:22 PM Thursday, January 5, 2017 We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
9:00 PM Thursday, January 5, 2017 Maintenance completed. Server back online. Sorry for the delay caused.
Affecting Server - zulu
6.31AM PST We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
8.21AM PST Maintenance completed. Server back online. Sorry for the delay
Affecting Server - zulu
03.02AM PST We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
4.17AM PST Maintenance still progressing. Sorry for the delay caused.
4.33 AM PST Maintenance completed. Server back online. Sorry for the delay caused.
Affecting System - system
8:54 PM Wednesday, January 4, 2017. We are performing a server maintenance on following servers. We are sorry for the inconvenience caused to you. We will keep update the status.
======================
india.unisonplatform.com
blue.welcomesearchers.com
raiders.unisonplatform.com
broncos.unisonplatform.com
r47e.unisonplatform.com
s4x8.unisonplatform.com
sr27.unisonplatform.com
s3c8.unisonplatform.com
sierra.unisonplatform.com
s4t9.unisonplatform.com
s4t7.unisonplatform.com
s4b9.unisonplatform.com
echo.unisonplatform.com
raptors.unisonplatform.com
spurs.unisonplatform.com
royals.unisonplatform.com
whiskey.unisonplatform.com
r3nr.unisonplatform.com
november.unisonplatform.com
oscar.unisonplatform.com
golf.unisonplatform.com
zulu.unisonplatform.com
papa.unisonplatform.com
alpha.unisonplatform.com
kilo.unisonplatform.com
hotel.unisonplatform.com
lima.unisonplatform.com
bravo.unisonplatform.com
mike.unisonplatform.com
juliet.unisonplatform.com
saints.unisonplatform.com
=======================
10.15 PM PST Wednesday, January 4, 2017. Server maintenance is in progress. We are sorry for the delay causing. We will keep update the status.
11.16 PM PST Wednesday, January 4, 2017. Server maintenance is still in progress. Kindly hold on for updates.
11.46 PM PST Wednesday, January 4, 2017. Server maintenance is still in progress. We are extremely sorry for the delay causing . Kindly hold on for more updates.
1:37 AM PST Thursday Sorry for the delay caused. All server back online now.
Affecting Server - falcons (LAX)
12/26/2016 21:14 : We are performing a DC level maintenance on multiple servers . Please kindly hold on.
12/26/2016 22:36 : Curently maintenance is going-on at DC. Please hold on for the time being
12/26/2016 23:40 : Server maintenance is in progress. Kindly hold on for the time being
12/26/2016 23:57 : Server maintenance is still in progress. Kindly hold on.
12/27/2016 00:57 : Server maintenance is still in progress. Kindly hold on.
12/27/2016 01.50 : Server back to online.
Affecting Server - yankee (ASIA)
12/26/2016 12:10 Performing maintence on the server. Please hold on. We will update through this thread
12/26/2016 01.14PM Maintenence still in progress. Please hold on.
12/26/2016 02.02PM Maintenence completd. Server ok.
Affecting Server - Bulls (ASIA)
12/25/2016 13:10 Since we have found an isssue with the qouta on server bulls.unisonplatform.com , a quota maintenance is currently performed. We will update you the status through this thread.
12/25/2016 02.03PM Maitanance still in progress. We will keep you updated.
Completed
Affecting Server - Bulls (ASIA)
12:23 AM PST --Since we have found an isssue with the qouta on server bulls.unisonplatform.com , a quota maintenance is currently performed. We will update you the status through this thread.
1:47 AM PST - the maintanence is still in progress. We will keep you updated.
2:22 AM PST - We are now working on the server. We will keep you updated. Please hold on.
3:30 AM PST - The maintanence is still in progress. We will keep you updated.
4:55 AM PST - Please be note that we have corrected the issue with quota. Now the server is up and running fine.
Affecting Server - Rockets (LAX)
12/16/2016 21:40 working on rockets.unisonplatform.com
12/16/2016 23.18 Issue has been resolved.
Affecting Server - yankee (ASIA)
11/12/2016 07:37 AM SGT We are performing an emergency maintenance on the server yankee.unisonplatform.com. Please hold on for further updates.
11/12/2016 08:21 AM SGT Server maintenance is in progress. Kindly hold on.
11/12/2016 08:55 AM SGT Server maintenance has been completed. Thank you for waiting.
Affecting Server - Mets SSD (LAX)
10:37 PM Wednesday, December 7, 2016 We have a DC level Rack move being done now. We will update you the status on this thread.
Server back online.
Affecting Server - Redsox SSD (LAX)
We are having a rack level maintainance associated with the server. We will let you know the details soon on this thread
Server back online.
Affecting Server - Brewers SSD (LAX)
We have a rack level maintainance ongoing on with the server. We will let you know the details through this thread. Please hold on.
12/07/2016 23:06 Server back online.
Affecting Other - Eleven2 Servers
8:00 AM Saturday, 19 November 2016 Pacific Time (PT) )We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.
Affecting Server - tango
12/07/2016 20:48 We are performing an emergency maintenance on the server tango.unisonplatform.com. Please hold on for further updates.
12/07/2016 20:48 Resolved
Affecting Server - SM4B
12/07/2016 20:52 We are performing an emergency maintenance on the server sm4b.unisonplatform.com. Please hold on for further updates.
12/07/2016 20:52 Resolved
Affecting Server - victor
12/05/2016 01:03 servers showing down we are currently working on this:
12/05/2016 01:23 The issue has been resolved.
Affecting Server - browns
11:40 PM Friday, 2 December 2016 we are performing a network level maintenance on the server . Pelase kindly hold on.
11:57 PM Friday, 2 December 2016 Resolved.
Affecting Server - browns
2/01/2016 22:24 server showing down we are currently working on this:
11:09 PM Thursday, 1 December 2016 we are performing a network level maintenance on the server . Pelase kindly hold on.
12:05 AM Friday, 2 December 2016 Maitanance completed.
Affecting Server - delta
11/29/2016 08:52 Multiple servers showing down we are currently working on this:
11/29/2016 09:22 Multiple servers showing down we are currently working on this, it will back to online soon
11/29/2016 09:50 Multiple servers showing down we are currently working on this, it will back to online soon
11/29/2016 10:20 Multiple servers showing down we are currently working on this, it will back to online soon
11/29/2016 10:40 The servers are back online. Thankls for your co-operation.
Affecting Server - Bulls (ASIA)
11:15 AM SGT 19 November 2016 : We are performing an emergency maintenance on the server bulls.unisonplatform.com. Please hold on for further updates.
12.02 AM SGT 19 November 2016 : Server maintenance has been completed.Please have a check. Thank you for your patience and co-operation.
Affecting Server - Knicks (ASIA)
11:15 AM SGT 19 November 2016 : We are performing an emergency maintenance on the server knicks.unisonplatform.com. Please hold on for further updates.
11.59 AM SGT 19 November 2016 : Server maintenance has been completed.Please have a check. Thank you for your patience and co-operation.
Affecting Other - Eleven2 Servers
Affecting Server - Mets SSD (LAX)
2:48 PM Thursday, Pacific Time (PT) A network maintenance is in progress.Please hold on.
Affecting Server - Ravens (LAX)
2:51 AM PDT Tuesday, 8 November 2016 : We are performing an emergency maintenance on the server ravens.unisonplatform.com. Please hold on for further updates.
Affecting Server - Ravens (LAX)
9:30 PM PDT. We are perfroming an emergency maintenance on the server ravens.unisonplatform.com. Please hold on for further updates.
10:46 PM PDT. The maintenance is still in progress and will update with the status shortly.
11:31 PM PDT. The maintenance is still going on and is expected to be completed shortly. Please wait for further updates.
12:50 AM PDT. The maintenance is completed and the server is up now.
Affecting Server - bravo
5:21 PM Wednesday, 26 October 2016 Immediate maintenance on the server bravo.unisonplatform.com . Please hold on for updates.
5:31 PM Wednesday, 26 October 2016 The maintenance has been completed. Thanks for your co-operation.
Affecting Server - mike
5:21 PM Wednesday, 26 October 2016 Immediate maintenance on the server mike.unisonplatform.com. Please hold on for updates.
5:31 PM Wednesday, 26 October 2016 The maintenance has been completed. Thanks for your co-operation.
Affecting Other - Network Issue
Affecting Server - Redsox SSD (LAX)
10/04/2016 15:22 PST : We are facing a network issue in the server. Our techs are working on fixing the issue. Please wait for further updates.
10/04/2016 15:41 PST : Work is still on and we are expecting an ETA of around 10 minutes.
10/04/2016 15:46 PST : The issue has been resolved and the server is back online again. Thanks for your co-operation.
Affecting Server - Warriors (LAX)
Affecting Other - Eleven2 Servers
2:17 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.
2:42 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.
2:52 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the issue will be resolved in around 10 minutes.
3:23 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.
4:30 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.
5:02 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.
5:36 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.
5:54 AM Sunday, October 2, 2016 Pacific Time (PT) We have resolved the issue.
8:40AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.
9:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.
10:15 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.
10:30 AM Sunday, October 2, 2016 Pacific Time (PT). The issue has been resolved. Thanks for your co-operation.
Affecting Server - tampa (EU)
4:02 PM Wednesday, September 28, 2016 PDT Hardware maintanence in the server tampa.unisonplatform.com Please hold on for updates.
4:56 PM PDT The maintanance is still in progress. Please hold on for updates.
5:50 PM PDT The maintanance is still in progress. Please hold on for updates.
6:21 PM PDT The maintenance is still in progress. Please hold on for updates.
7:28 PM PDT The maintenance has been completed. Thanks for your co-operation.
Affecting Server - bucks (EU)
Affecting Server - bucks (EU)
11:39 AM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
12:12 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
12:40 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
01:05 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
02:15 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
02:42 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
03:25 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
03:52 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
04:39 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
05:37 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
06:00 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server bucks.unisonplatform. Please hold on for the further updates.`
06:44 PM Thursday, September 22, 2016 Pacific Time (PDT) Maintenance is in progress. Please hold on for the further updates.
08:00 PM Thursday, September 22, 2016 Pacific Time (PDT) Maintenance is in progress. Please hold on for the further updates.
08:15 PM Thursday, September 22, 2016 Pacific Time (PDT) The maintenance has been completed. Thanks for your co-operation.
Affecting Server - tampa (EU)
11:40 AM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates
12:13 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates
12:40 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates
1:05 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates
2:09 PM Thursday, September 22, 2016 Pacific Time (PDT) Completed the server maintenance of tampa.unisonplatform successfully.
Affecting Server - bucks (EU)
09/21/2016 01:32 We are currently performing a mysql maintenance in the server. It may take a few hours to complete the maintenance. Please wait for further updates.
09/21/2016 02:24 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 03:14 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 05:14 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 06:27 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 09:16 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 11:09 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 11:09 Maintenance is in progress. Kindly hold on for further updates.
09/22/2016 00:19 Maintenance is in progress. Kindly hold on for further updates.
09/22/2016 02:06 Maintenance is in progress. Kindly hold on for further updates.
09/22/2016 04:00 Maintenance is in progress. Kindly hold on for further updates.
09/22/2016 06:00 Maintenance completed.
Affecting Server - tampa (EU)
09/21/2016 01:32 We are currently performing a mysql maintenance in the server. It may take a few hours to complete the maintenance. Please wait for further updates.
09/21/2016 02:24 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 03:14 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 05:14 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 06:27 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 09:16 Maintenance is in progress. Kindly hold on for further updates.
09/21/2016 10:14 The mysql restoration is progress in the server. Kindly hold on for further updates.
09/21/2016 11:09 Mysql restoration has been completed. The sites are loading fine.Please have a check.
Affecting Other - EU Datacenter
We are currently experiencing a network outage in our EU location. We're working on resolving this as soon as possible.
Affecting Server - Bulls (ASIA)
08/31/2016 11:46 The server is under maintenance. Your patience is much appreciated in this regard.
08/31/2016 12:04 Server maintenance is still in progress. Wait for further updates.
08/31/2016 12:47 Server maintenance has been completed and the server is back online.
Affecting Server - Knicks (ASIA)
knicks.unisonplatform.com The server is under maintenance. Your patience is much appreciated in this regard.
08/31/2016 12:04 Server maintenance is still in progress. Wait for further updates.
08/31/2016 12:47 Server maintenacen has been completed and the server is back online.
Affecting Server - Bulls (ASIA)
08/31/2016 11:45
Affecting Server - Nets (LAX)
We are currently investigating an issue invloving Apache on our nets.unisonplatform.com server.
We will post updates as avaliable here, please stay tuned to this thread for updates. If possible please refrain from submiting support tickets if you belive this is the issue you are experince as we will post all relevant information for you here.
Thank you for your patience.
Affecting System - Packet loss on all AMS servers.
7:10 AM PST ; We are experiiecing 100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working with the Dc tehs now.
8:00 AM PST : Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST : We have isolated the issue now. We expect to resolve the issue in 10 Minutes.
9:46 AM PST : We are switching our our core switch and connecting things to a secondary core switch . We expect to resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.
10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.
11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.
11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.
12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .
1:37 PM PST: The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:10 PM PST : The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.
3:56 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
4:09 PM PST: We are able to save the switches and our operation staffs are working on reconfiguring the switches. We will keep you posted. Please hold on.
4:58 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
5:49 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:25 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:53 PM PST:7:10 AM PST ; We are experiiecing 100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working with the Dc tehs now.
8:00 AM PST : Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST : We have isolated the issue now. We expect to resolve the issue in 10 Minutes.
9:46 AM PST : We are switching our our core switch and connecting things to a secondary core switch . We expect to resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.
10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.
11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.
11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.
12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .
1:37 PM PST: The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:10 PM PST : The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.
3:56 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
4:09 PM PST: We are able to save the switches and our operation staffs are working on reconfiguring the switches. We will keep you posted. Please hold on.
4:58 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
5:49 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:25 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:53 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
7:20 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
8.07 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
PM PST:7:10 AM PST ; We are experiiecing 100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working with the Dc tehs now.
8:00 AM PST : Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST : We have isolated the issue now. We expect to resolve the issue in 10 Minutes.
9:46 AM PST : We are switching our our core switch and connecting things to a secondary core switch . We expect to resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.
10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.
11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.
11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.
12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .
1:37 PM PST: The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:10 PM PST : The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.
3:56 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
4:09 PM PST: We are able to save the switches and our operation staffs are working on reconfiguring the switches. We will keep you posted. Please hold on.
4:58 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
5:49 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:25 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:53 PM PST:7:10 AM PST ; We are experiiecing 100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working with the Dc tehs now.
8:00 AM PST : Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST : We have isolated the issue now. We expect to resolve the issue in 10 Minutes.
9:46 AM PST : We are switching our our core switch and connecting things to a secondary core switch . We expect to resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.
10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.
11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.
11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.
12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .
1:37 PM PST: The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:10 PM PST : The dc and our operations staff are still working on the issue. Please hold on for more updates.
2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.
3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.
3:56 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
4:09 PM PST: We are able to save the switches and our operation staffs are working on reconfiguring the switches. We will keep you posted. Please hold on.
4:58 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
5:49 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:25 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
6:53 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
7:20 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
8.07 PM PST:Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
8.35 PM PST: Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
9:16 PM PST : Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
9:50 PM PST : Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
10:16 PM PST : Our staff are currently working on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.
10:39 PM PST : All the services are up and running fine.
07/28/2016 10:48 We are facing some issues with cpanel license and our management team is working regarding this. Kindly wait for further updates.
Thanks for your co-operation. The issue has been resolved.
Affecting Server - jets
8:25 PM PST Wednesday, July 20, 2016 Server maintanence is going on in the server and once it gets completed we will update you. Please hold on for further updates.
8:59 PM Maintanence is going on . Please hold on for more updates.
9:20 PM Issue with mysql service on the server. Our senioe techs are working on it. Please hold on for more updates.
10:10 PM Our senior techs are still working on the issue with mysql service . Please hold on for more updates.
11:03 PM Senior techs are still working on the issue. Please hold on for more updates.
11:26 PM The issue has been resolved. Thank you.
Affecting Server - SB5Y
8:30 PM PST Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.
8:58 PM The server maintance has been completed. Thank you.
Affecting Server - giants
8:29 PM PST Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.
8:58 PM The server maintance has been completed. Thank you.
Affecting Server - quebec
8:25 PM Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.
8:58 PM The server maintance has been completed. Thank you.
Affecting System - Asian Servers are down currently.
Hi,
07/15/2016 14:39 All our Asian Servers are down currently. We are checking with the DC now. Wait for further updates.
Thanks for your co-operation. The servers are back online.
Affecting System - We have a major server maintainance on the servers
Hi ,
We have a major server maintainance on our servers. We will keep you posted regarding the status.
The Issue has been fixed. All servers are up and working fine.
Affecting Server - eagles (ASIA)
07/09/2016 13:28 We have packet loss reported for the server. We have contacted the DC. We will update you the details soon in this thread.
07/09/2016 13:58 The server is back online now.
Affecting Server - vikings (ASIA)
Hi,
07/09/2016 13:00 We have packet loss reported for the server. We have contacted the DC. We will update you the details soon in this thread.
07/09/2016 13:30 We are still working on the issue. Your patience is much appreciated in this regard.
07/09/2016 13:45 The server is back online now.
Affecting Server - zulu
06/23/2016 21:42 We are performing server upgrade on zulu.unisonplatform.com. Please wait for updates.
06/23/2016 22:30 The upgrade has been completed. Thanks for your co-operation.
Affecting Other - ns2.eleven2
4:46 AM We are doing a emergency maintenance on ns2.eleven2
7:11 AM Now everything is fine. Thank you.
Affecting System - ns101.eleven2
4:46 AM We are doing a emergency maintenance on ns101.eleven2
7:11 AM Now everything is fine. Thank you.
Affecting Server - bravo
Dear Customers on Bravo
During yesterday's system maintenance and upgrade, many files were not synced from the old server. We are currently re-syncing data between the old server and the new server to make sure all data is completely transferred. We will keep you updated regarding the status of sync. We appreciate your patience in the meantime.
Best Regards,
Eleven2
12:36 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
2:50 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
5:43 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
8:08 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
10:09 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
11.06 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
1:10 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
1:50 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
2:44 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
3.50 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
5:10 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
6:01 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.
6:58 PM Saturday, June 11, 2016 : Sync is in progress, Kindly hold on for further updates .
10:23 PM Saturday June 11 2016 Sync is still in progress. Kindly hold on for further updates.
11:51 PM Saturday, June 11, 2016 Pacific Time (PT) : Sync is in progress.
00:54 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.
10: 01 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.
11:07 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.
12:46 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.
1:26 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.
3.00 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.
4:27 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.
5:47 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.
9:34 PM Sunday, June 12 2016Sync is in progress. Kindly hold on for further updates.
9:49 PM Sunday, June 12 2016 Sync is in progress and upto oc is in progress. Please hold on for further updates
11:59 PM Sunday, June 12 2016 Sync is in progress and upto on is in progress. Please hold on for further updates
Affecting Server - bravo
We are stopping services on the server to let the raid rebuild complete. Once completed we will swap to a new server.
The issue has been resolved. Thank you
Affecting Server - mike
8:12 PM PST June 9 We are performing the server upgrade. Once it gets completed we will update you
9:05 PM PST The server upgrade is on progress. Please hold on for more updates.
9:46 PM PST The server upgrade has been completed. Thank you
Affecting Other - All amsterdam servers
11:28 AM June 9, 2016 There is a network issue in amsterdam servers. We are working on it.
12.05 PM We are working on the issue. Please hold on for more updates.
12.40 PM We are working on the issue. Please hold on for more updates.
1:18 PM We are working on the issue. Please hold on for more updates.
1.45PM We are working on the issue. Please hold on for more updates.
2:12 PM Issue got resolved. Now every thing working fine.
Affecting Server - bravo
10:32 AM 7 June 2016 Mysql crash on the server bravo.unisonplatform.com . Our technical staff is restoring the database . Please hold on for more updates.
11: 36 Am We are working on the issue. Please hold on for more updates.
12:54 PM We are working on the issue. Please hold on for more updates.
2.13 PM We are working on the issue. Please hold on for more updates.
3.05 PM We are working on the issue. Please hold on for more updates.
4:51 PM We are working on the issue. Please hold on for more updates.
Affecting Server - lima
8:33 AM 26 May 2016 Mysql service issue on the server. Our technical team is working diligently to mitigate the issue. Please hold on for more updates.
9:12 AM We are working on the issue. Please hold on for more updates.
9:35 AM We are working on the issue. Please hold on for more updates.
10:07 AM We are working on the issue. Please hold on for more updates.
10.40 AM The issue has been resolved. Thanks for your co-operation.
Affecting Server - lima
10:20 PM PST MySQL is suddently went down in the server. We are currently working on the issue.
11:30 PM PST The issue has been fixed now
Affecting Server - india
10:30 PM PST The MySQL of ther server is down as the server is under maintenance. We will keep you updated in the forum.
11:30 PM PST The maintenance has been Finished.
Affecting Other - india.unisonplatform.com, hotel.unisonplatform.com, lima.unisonplatform.com. echo.unisonplatform
Scheduled network maintenance for servers india.unisonplatform.com, hotel.unisonplatform.com, lima.unisonplatform.com. echo.unisonplatform.
Maintenance window will last from 830pm PST - 1030pm PST
Services Impacted: Webserver
Affecting Server - Bulls (ASIA)
7:57 AM 25 May 2016 Network maintanence is undergoing on the server bulls.unisonplatform.com. Please hold on for more updates.
8:09 AM The issue have been resolved. Thank you.
Affecting Server - Knicks (ASIA)
25 May 2016 7:57 AM Network maintanence is undergiong on the server. Please hold on for more updates.
8:09 AM The issue have been resolved. Thank you.
Affecting System - blue, juliet and kilo
We are performing network and system maintenance--customers could experience a brief delay accessing their sites.
The network and system maintenance has completed. Thank you.
Affecting Server - zulu
10:42 AM PST 13 May 2016 Network issue on the server. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
10:56 AM PST We are doing fsck on /var of the server zulu.unisonplatform.com. Please hold on for more updates.
11:14 AM PST We are doing fsck on /home. Please hold on for more updates
12:12 PM PST We are still working on it. Please hold on for more updates.
1:05 PM PST FSCK Is still going on. Please hold on for more updates.
2:27 PM PST FSCK is still in progress. Kindly hold on for more updates.
2:42 PM PST FSCK has been completed. Thank you
Affecting Server - zulu
9:31 AM PST Network issue on the server. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
10:04 AM PST The issue has been resolved. Thank you.
Affecting Server - Clippers (EU)
06:00 AM PST We are facing attack to the server, hence we have placed a mitogation device in the server to filter all traffic to the server. The issue will be resolved as soon as possible.
08:00 AM PST We are still working on this issue and we will keep you updated.
10:00 AM PST We are still working on this issue and we will keep you updated.
11:08 AM AM PST We are still working on the issue. Please hold on for more updates.
12:00 PM PST We are still working on the issue and will get back to you for more updates.
1:04 PM PST We are still working on this issue and we will keep you updated.
3:06 PM PST We are still working on the issue. Please hold on for more updates.
4:19 PM PST We are still working on the issue. Please hold on for more updates.
6:39 PM PST We are still working on the issue. Please hold on for more updates.
7:02 PM PM PST We are still working on the issue. Please hold on for more updates.
7:51 PM The issue is fixed now and the server is back online.
Affecting Server - Nuggets (ASIA)
05/09/2016 23:56 Network issue for the server nuggets.unisonplatform.com. Kindly hold on for further updates.
00:30 AM We are still working on the issue. Kindly hold on for more updates.
01:00 AM We are still working on the issue. Kindly hold on for more updates.
01:30 AM We are still working on the issue. Kindly hold on for more updates.
02:00 AM We are still working on the issue. Kindly hold on for more updates.
02:40 AM We are still working on the issue. Kindly hold on for more updates.
02:50 AM The issue is fixed now and the server is back online.
Affecting Server - Jazz (ASIA)
05/09/2016 23:58 Network issue for the server jazz.unisonplatform.com. Kindly hold on for further updates.
00:30 AM We are still working on the issue. Kindly hold on for more updates.
01:00 AM We are still working on the issue. Kindly hold on for more updates.
01:30 AM We are still working on the issue. Kindly hold on for more updates.
02:00 AM We are still working on the issue. Kindly hold on for more updates.
02:40 AM We are still working on the issue. Kindly hold on for more updates.
02:50 AM The issue is fixed now and the server is back online.
Affecting Server - uniform (EU)
05/9/2016 9:12 AM PST Network issue for the server uniform.unisonplatform.com. Kindly hold on for further updates.
11:15 AM PST We are working on the issue. Please hold on for more updates.
12:05 PM PST We are still working on the issue. Kindly hold on for more updates.
2:01 PM PST Working on network issue. Please hold on for more updates.
3:35 PM PST We are still working on the issue. Kindly hold on for more updates.
4:10 PM We are still working on the issue. Kindly hold on for more updates.
07:00 PM We are still working on the issue. Kindly hold on for more updates.
07:10 PM We are still working on the issue. Kindly hold on for more updates.
07:40 PM We are still working on the issue. Kindly hold on for more updates.
08:10 PM We are still working on the issue. Kindly hold on for more updates.
08:40 PM We are still working on the issue. Kindly hold on for more updates.
09:20 PM We are still working on the issue. Kindly hold on for more updates.
09:30 PM The issue is fixed now and the server is back online.
Affecting Server - bills (EU)
05/9/2016 9:12 AM PST Network issue for the server bills.unisonplatform.com. Kindly hold on for further updates.
11:15 AM PST We are working on the issue. Please hold on for more updates.
12:05 PM PST We are still working on the issue. Kindly hold on for more updates.
2:01 PM PST Working on network issue. Please hold on for more updates.
3:35 PM PST We are still working on the issue. Kindly hold on for more updates.
4:10 PM We are still working on the issue. Kindly hold on for more updates.
07:00 PM We are still working on the issue. Kindly hold on for more updates.
07:10 PM We are still working on the issue. Kindly hold on for more updates.
07:40 PM We are still working on the issue. Kindly hold on for more updates.
08:10 PM We are still working on the issue. Kindly hold on for more updates.
08:40 PM We are still working on the issue. Kindly hold on for more updates.
09:20 PM We are still working on the issue. Kindly hold on for more updates.
09:30 PM The issue is fixed now and the server is back online.
Affecting Server - Heat (EU)
05/9/2016 9:12 AM PST Network issue for the server heat.unisonplatform.comKindly hold on for further updates.
11:15 AM PST We are working on the issue. Please hold on for more updates.
12:05 PM PST We are still working on the issue. Kindly hold on for more updates.
2:01 PM PST Working on network issue. Please hold on for more updates.
3:35 PM PST We are still working on the issue. Kindly hold on for more updates.
4:10 PM We are still working on the issue. Kindly hold on for more updates.
07:00 PM We are still working on the issue. Kindly hold on for more updates.
07:10 PM We are still working on the issue. Kindly hold on for more updates.
07:40 PM We are still working on the issue. Kindly hold on for more updates.
08:10 PM We are still working on the issue. Kindly hold on for more updates.
08:40 PM We are still working on the issue. Kindly hold on for more updates.
09:20 PM We are still working on the issue. Kindly hold on for more updates.
09:30 PM The issue is fixed now and the server is back online.
Affecting Server - Clippers (EU)
05/9/2016 9:12 AM PST Network issue in the server clippers.unisonplatform.com. Kindly hold on for further updates.
11:15 AM PST We are working on the issue. Please hold on for more updates.
12:05 PM PST We are still working on the issue. Kindly hold on for more updates.
2:01 PM PST Working on network issue. Please hold on for more updates.
3:35 PM PST We are still working on the issue. Kindly hold on for more updates.
4:10 PM We are still working on the issue. Kindly hold on for more updates.
07:00 PM We are still working on the issue. Kindly hold on for more updates.
07:10 PM We are still working on the issue. Kindly hold on for more updates.
07:40 PM We are still working on the issue. Kindly hold on for more updates.
08:10 PM We are still working on the issue. Kindly hold on for more updates.
08:40 PM We are still working on the issue. Kindly hold on for more updates.
09:20 PM We are still working on the issue. Kindly hold on for more updates.
09:30 PM The issue is fixed now and the server is back online.
Affecting Server - lima
Our monitoring system has identified our DNS server in AMS ns2.europe.eleven2.com as the target of a Denial of Service (DDOS) attack. We are working dilgently to neutralize the attack and restore full health to all services impacted by the attack. More updates will be provided as they become available. Your patience is appreciated. Thank you.
Affecting Server - vikings (ASIA)
05/05/2016 11:45 AM PST Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:41 PM PST We are still working on the issue. Kindly hold on for more updates.
5:46 PM PST We are still working on the issue. Kindly hold on for more updates.
6:23 PM PST We are still working on the issue. Kindly hold on for more updates.
6:58 PM PST We are still working on the issue. Kindly hold on for more updates.
7:44 PM PST We are still working on the issue. Kindly hold on for more updates.
8:21 PM PST We are still working on the issue. Kindly hold on for more updates.
05/05/2016 11:45 AM PST Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:41 PM PST We are still working on the issue. Kindly hold on for more updates.
5:46 PM PST We are still working on the issue. Kindly hold on for more updates.
6:23 PM PST We are still working on the issue. Kindly hold on for more updates.
6:58 PM PST We are still working on the issue. Kindly hold on for more updates.
7:44 PM PST We are still working on the issue. Kindly hold on for more updates.
8:21 PM PST We are still working on the issue. Kindly hold on for more updates.
05/05/2016 11:45 AM PST Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:41 PM PST We are still working on the issue. Kindly hold on for more updates.
5:46 PM PST We are still working on the issue. Kindly hold on for more updates.
6:23 PM PST We are still working on the issue. Kindly hold on for more updates.
6:58 PM PST We are still working on the issue. Kindly hold on for more updates.
7:44 PM PST We are still working on the issue. Kindly hold on for more updates.
8:21 PM PST We are still working on the issue. Kindly hold on for more updates.
9:19 PM PST We are still working on the issue. Kindly hold on for more updates.
9:43 PM PST We are still working on the issue. Kindly hold on for more updates.
11:12 PM PST We are still working on the issue. Kindly hold on for more updates.
11:34 PM PST We are still working on the issue. Kindly hold on for more updates.
00:34 PST We are still working on the issue. Kindly hold on for more updates.
01.35 PST We are still working on the issue. Kindly hold on for more updates.
2:40 PST We are still working on the issue. Kindly hold on for more updates.
3:26 PST We are still working on the issue. Kindly hold on for more updates.
4.10 PST We are still working on the issue. Kindly hold on for more updates.
5:17 PST We are still working on the issue. Kindly hold on for more updates.
6:00 AM PST We are still working on the issue. Kindly hold on for more updates.
6:55 AM PST We are still working on the issue. Kindly hold on for more updates.
7:35 PST We are still working on the issue. Kindly hold on for more updates.
8:08 AM PST We are still working on the issue. Kindly hold on for more updates.
8:42 AM PST We are still working on the issue. Kindly hold on for more updates.
9:12 AM PST We are still working on the issue. Kindly hold on for more updates.
1:28 PM PST We are still working on the issue. Kindly hold on for more updates.
Affecting Server - Heat (EU)
12:11 PM PST 05/06/2016.DDOS attack on the server Mitigation deviced placed on the server clippers.unisonplatform.com Kindly hold on for more updates.
1:30 PM PST We are still working on resolving the issue. We will keep you posted.
2:34 PM PST The issue has been resolved. Thank you
Affecting Server - Clippers (EU)
12:11 PM PST 05/06/2016.DDOS attack on the server Mitigation deviced placed on the server clippers.unisonplatform.com Kindly hold on for more updates.
1:28 PM We are still working on resolving the issue. We will keep you posted.
2:34 PM PST The issue has been resolved. Thank you
Affecting Server - Bears (LAX)
05/05/2016 9:21 AM PST Network attack on the server bears.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.
10:54 AM We have working on the issue . Please hold on for more updates.
12:02 PM PST We are still working on the issue. Kindly hold on for more updates.
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:41 PM PST We are still working on the issue. Kindly hold on for more updates.
5:46 PM PST We are still working on the issue. Kindly hold on for more updates.
6:13 PM PST We are still working on the issue. Kindly hold on for more updates.
6:58 PM PST We are still working on the issue. Kindly hold on for more updates.
7:44 PM PST We are still working on the issue. Kindly hold on for more updates.
8:21 PM PST We are still working on the issue. Kindly hold on for more updates.
9:19 PM PST We are still working on the issue. Kindly hold on for more updates.
9:43 PM PST We are still working on the issue. Kindly hold on for more updates.
11:12 PM PST We are still working on the issue. Kindly hold on for more updates.
11:34 PM PST We are still working on the issue. Kindly hold on for more updates.
00:34 PST We are still working on the issue. Kindly hold on for more updates
01.35 PST We are still working on the issue. Kindly hold on for more updates.
2:40 PST We are still working on the issue. Kindly hold on for more updates.
3:26 PST We are still working on the issue. Kindly hold on for more updates.
4.10 PST We are still working on the issue. Kindly hold on for more updates.
5:17 PST We are still working on the issue. Kindly hold on for more updates.
6:00 AM PST We are still working on the issue. Kindly hold on for more updates.
6:55 AM PST We are still working on the issue. Kindly hold on for more updates.
7:35 PST We are still working on the issue. Kindly hold on for more updates.
8:08 AM PST We are still working on the issue. Kindly hold on for more updates.
8:42 AM PST The issue has been resolved. Thank you.
Affecting Server - xray
05/05/2016 08:23 PM PST : We are currently facing attack on the server xray.unisonplatform.com. We are working on resolving the issue. Please wait for updates.
9:19 PM PST We are still working on the issue. Kindly hold on for more updates.
9:43 PM PST We are still working on the issue. Kindly hold on for more updates.
11:12 PM PST We are still working on the issue. Kindly hold on for more updates.
11:34 PM PST We are still working on the issue. Kindly hold on for more updates.
00:34 PST We are still working on the issue. Kindly hold on for more updates.
01.35 PST We are still working on the issue. Kindly hold on for more updates.
2:40 PST PST We are still working on the issue. Kindly hold on for more updates.
3:26 PST The issue has been resolved. Thank you.
Affecting Server - Heat (EU)
05/05/2016 9:36 AM PST Network attack on the server heat.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.
10:53 AM PST We have mitigated the main IP. Kindly hold on for further updates.
12:02 PM PST We are still working on it . Kindly hold on for more updates.
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:41 PM PST We are still working on the issue. Kindly hold on for more updates.
5:46 PM PST We are still working on the issue. Kindly hold on for more updates.
6:23 PM PST We are still working on the issue. Kindly hold on for more updates.
6:58 PM PST We are still working on the issue. Kindly hold on for more updates.
7:44 PM PST We are still working on the issue. Kindly hold on for more updates.
8:21 PM PST We are still working on the issue. Kindly hold on for more updates.
9:19 PM PST We are still working on the issue. Kindly hold on for more updates.
9:43 PM PST We are still working on the issue. Kindly hold on for more updates.
11:12 PM PST We are still working on the issue. Kindly hold on for more updates.
11:34 PM PST We are still working on the issue. Kindly hold on for more updates.
00:34 PST We are still working on the issue. Kindly hold on for more updates.
01:15 PST We are still working on the issue. Kindly hold on for more updates.
2:40 PST We are still working on the issue. Kindly hold on for more updates.
3:26 PST The issue has been resolved. Thank you.
Affecting Server - eagles (ASIA)
05/05/2016 12:35 PM Network attack on the server . Our network team is working diligently to mitigate the attack. More updates will follow as they become available
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:39 PM PST The issue has been resolved. Thank you.
Affecting Server - xray
05/05/2016 12:06 PM PST Network attack on the server.All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:39 PM PST The issue has been resolved. Thank you.
Affecting Server - falcons (LAX)
05/05/2016 11:51 AM PST Network attack on the server falcons.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
1:22 PM PST We are still working on the issue. Kindly hold on for more updates.
2:41 PM PST We are still working on the issue. Kindly hold on for more updates.
3:48 PM PST We are still working on the issue. Kindly hold on for more updates.
4:39 PM PST The issue has been resolved. Thank you.
Affecting Server - Clippers (EU)
05/05/2016 9:36 AM PST Network attack on the server clippers.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.
9:46 AM The attack has been resolved. Thank you.
Affecting Server - Bears (LAX)
05/5/2016 07:22 CST Network maintenance on the server bears.unisonplatform.com. Kindly hold on for further updates.
05/05/2016 8:06 AM CST The issue has been resolved. Thanks for your patience.
Affecting Server - vikings (ASIA)
05/04/2016 23:10 CST We are facing packet loss in the server vikings.unisonplatform.com. We are working on resolving the issue. Wait for further updates.
05/04/2016 23:41 CST Work in progress.
05/05/2016 01:54 CST The issue has been resolved. Thanks for your patience.
Affecting Server - eagles (ASIA)
05/04/2016 23:10 CST We are facing packet loss in the server eagles.unisonplatform.com. We are working on resolving the issue. Wait for further updates.
05/04/2016 23:41 CST Work in progress.
05/05/2016 01:54 CST The issue has been resolved. Thanks for your patience.
Affecting Server - eagles (ASIA)
05/03/2016 00:34 CST We are facing packet loss in the server eagles.unisonplatfrom.com. We are working on resolving this. Please wait for updates.
05/03/2016 01:15 CST Work in progress.
05/03/2016 3:05 CST Work in progress.
05/03/2016 4:05 CST Work in progress.
05/03/2016 6:11 AM CST Work in progress.
05/03/2016 7:23 AM CST Our DC tecs are still working . Kindly hold on for further updates
05/03/2016 8:23 AM CST Our DC tecs are still working . Kindly hold on for further updates
05/30/2016 9:42 AM PM CST the issue has been resolved. Thank you for your cooperation.
Affecting Server - vikings (ASIA)
05/03/2016 00:32 CST We are facing packet loss in the server vikings.unisonplatfrom.com. We are working on resolving this. Please wait for updates.
05/03/2016 01:15 CST Work in progress.
05/03/2016 4:05 CST Work in progress.
05/03/2016 6:11 AM CST Work in progress.
05/03/2016 7:23 AM CST Our DC tecs are still working . Kindly hold on for further updates
05/03/2016 8:23 AM CST Our DC tecs are still working . Kindly hold on for further updates
05/30/2016 9:42 AM PM CST the issue has been resolved. Thank you for your cooperation.
Affecting Server - R47E
02/05/2016 12:02 PM PST Partition has filled in r47e.unisonplatform.com. We are checking it and kindly hold on for further updates.
12:47 PM PST We are still working on it. Kindly hold on for further updates.
1:28 PM PST We are working on it to . PLease hold on for further updates.
1:57 PM PST The issue has been resolved. Thank you.
Affecting Server - R47E
2/05/2016 11:33 AM PST THe partition is filled in the server r47e.unisonplatform.com and we are working on it. Kindly hold on for more updates.
11:49 AM The issue has been resolved . Thank you.
Affecting Server - Heat (EU)
30 April 2016 12:53 PM CST We are facing intermittent packet loss in the server heat.unisonplatform.com. Our senior techs are working on resolving this.
04/30/2016 1:59 PM CST We are still working on it. Kindly hold on for further updates
04/30/2016 3:22 PM CST the issue has been resolved. Thank you for your cooperation.
Affecting Server - Heat (EU)
24 April 2016 14:28 We are facing packet loss on heat.unisonplatform.com. Senior techs are working on the issue.
04/24/2016 2:52 PM CST We are still working on it. Kindly hold on for further updates
04/24/2016 3:57PM CST We are still working on it. Kindly hold on for further updates
24 April 2016 4:43 PM This is to inform you that the services are running fine. Thank you for your cooperation.
28 Apr 2016 1:43 PM We are again facing packet loss in the server. Senior techs are working on resolving the issue.
03:00 PM CST the issue has been resolved. Thans you for your patience and cooperation.
Affecting Server - Heat (EU)
6:12 PM CST We are facing intermittent packet loss in the server heat.unisonplatform.com. Our senior techs are working on resolving this.
7:12 PM CST the issue has been resolved. Thank you for your cooperation.
Affecting Server - Clippers (EU)
3:50 PM CST There is a maintainance going on Mysql in the server clippers.unisonplatform.com.
4:46 PM CST Maintainance is still in progress.
6:00 PM CST maintainance still in progress. We appreciate your patience.
6:12 PM CST maintainance has been completed. mysql and server is back online. Thank you for your cooperation.
Affecting Server - Heat (EU)
1:40 PM CST We are facing a server wide attck on heat.unisonplatform.com. Our techs are working on resolving this.
2:17 PM CST the issue has been resolved. Thank you for your cooperation.
Affecting Server - Clippers (EU)
1:40 PM CST We are facing a server wide attck on clippers.unisonplatform.com. Our techs are working on resolving this.
2:17 PM CST the issue has been resolved. Thank you for your cooperation.
Affecting Server - Nuggets (ASIA)
04/27/2016 01:35 CST DDOS attack on nuggets.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available
2:53 CST The issue have been resolved. Thankl you.
Affecting Server - Black2
04/27/2016 01:19 CST We are facing packet loss attack on the server black2.unisonplatform.com. We are working on bringing the server up.
1:53 AM We are still working on it. Kindly hold on for further updates
2:44 AM CST . The issue has been resolved. Thank you.
Affecting Server - romeo
04/27/2016 01:16 CST We are facing packet loss attack on the server romeo.unisonplatform.com. We are working on bringing the server up.
1:53 AM CST We are still working on it. Kindly hold on for further updates
2:44 AM CST . The issue has been resolved. Thank you.
Affecting Server - Rockets (LAX)
We are facing attack on the server rockets..unisonplatform.com. We are working on stopping the attack. Hold on for updates.
04/26/2016 10:46 CST Work in progess. Wait for updates.
04/26/2016 11:13 CST Work in progess. Wait for updates.
04/26/2016 12:14 CST Work in progess. Wait for updates.
04/26/2016 1:30 CST Work in progess. Wait for updates.
04/26/2016 2:13 CST Work in progess. Wait for updates.
04/26/2016 3:29 CST Work in progess. Wait for updates.
04/26/2016 4:07 CST Work in progess. Wait for updates.
04/26/2016 5:48 CST This issue has been resolved. Tank you for the cooperation.
Affecting Server - Clippers (EU)
04/26/2016 10:05 CST We are facing attack on the server clippers.unisonplatform.com. We are working on it. Hold on for updates.
04/26/2016 10:46 CST Work in progess. Wait for updates.
04/26/2016 11:13 CST Work in progess. Wait for updates.
04/26/2016 12:14 CST Work in progess. Wait for updates.
04/26/2016 1:30 CST Work in progess. Wait for updates.
04/26/2016 2:13 CST Work in progess. Wait for updates.
04/26/2016 3:29 CST Work in progess. Wait for updates.
04/26/2016 4:07 CST Work in progess. Wait for updates.
04/26/2016 5:48 CST This issue has been resolved. Tank you for the cooperation.
Affecting Server - Heat (EU)
04/26/2016 10:05 CST We are facing attack on the server heat.unisonplatform.com. We are working on fixing it. Hold on for updates.
04/26/2016 10:46 CST Work in progess. Wait for updates.
04/26/2016 11:13 CST Work in progess. Wait for updates.
04/26/2016 12:14 CST Work in progess. Wait for updates.
04/26/2016 1:30 CST Work in progess. Wait for updates.
04/26/2016 2:13 CST Work in progess. Wait for updates.
04/26/2016 3:29 CST Work in progess. Wait for updates.
04/26/2016 4:07 CST Work in progess. Wait for updates.
04/25/2016 5:48 CST This issue has been resolved. Tank you for the cooperation.
Affecting Server - jaguars
04/26/2016 10:16 CST We are facing attack on the server jaguars.unisonplatform.com. We are working on bringing the server up. Will keep updating.
04/26/2016 10:46 CST Work in progess. Wait for updates.
04/26/2016 11:13 CST Work in progess. Wait for updates.
04/26/2016 12:14 CST Work in progess. Wait for updates.
04/26/2016 1:30 CST Work in progess. Wait for updates.
26 April 2016 2:13 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Black2
04/26/2016 10:05 CST We are facing attack on the server black2.unisonplatform.com. We are working on stopping the attack. Hold on for updates.
04/26/2016 10:46 CST Work in progess. Wait for updates.
04/26/2016 11:13 CST Work in progess. Wait for updates.
04/26/2016 12:14 CST Work in progess. Wait for updates.
04/26/2016 1:30 CST Work in progess. Wait for updates.
26 April 2016 2:13 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Clippers (EU)
We are facing attack on the server clippers..unisonplatform.com. We are working on bringing the server up. Will keep updating.
Affecting Server - whiskey
04/25/2016 14:48 CST Network maintance on the server whiskey.unisonplatform.com. Kindly hold on for further updates.
04/25/2016 2:34 CST We are still working on it. Kindly hold on for further updates
04/25/2016 3:44 CST We are still working on it. Kindly hold on for further updates
25 April 2016 4:10 PM This is to inform you that the services are running fine. Thank you for your cooperation.
04/25/2016 4:45PM CST. The server has been null routed again due to an incoming DDOS.
04/25/2016 6:52 PM CST We are still working on it. Kindly hold on for further updates
04/25/2016 7:34 PM CST We are still working on it. Kindly hold on for further updates
8:10 PM CST Network maintenance is still onging. Kindly hold on for further process.
9:10 PM CST Network maintenance is still onging. Kindly hold on for further process.
10:32 PM CST Network maintenance is still onging. Kindly hold on for further process.
11:57 PM CST Network maintenance is still onging. Kindly hold on for further process.
04/26/2016 00:42 CST DDOS attack on the server .All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available.
1:09 CST . The issue have been resolved.Thank you.
Affecting Server - Nuggets (ASIA)
04/26/2016 00:05 CST Network maintanence is under going on nuggets.unisonplatform.com. Kindly hold on for further updates.
00:38 CST Ddos attack on the server nuggets.unisonplatform.com. and our network team is working on it to mitigate the attack. Kindly hold on for further updates.
1:06 CST The issue has been resolved. Thank you.
Affecting Server - Jazz (ASIA)
04/26/2016 00:04 CST Network maintanence is undergoing on the server jazz.unisonplatform.com. Kindly hold on for further updates.
00:41 CST Ddos attack on the server server jazz.unisonplatform.com. and our network team is is working diligently to mitigate the attack. Kindly hold on for further updatE
1:06 CST The issue has been resolved. Thank you.
Affecting System - nets, celtics, cavs, bengals, warriors
April 25, 2016 at 17:36 PM:
The following servers are having issues after being routed via a network filter. nets, celtics, cavs, bengals, warriors. We expect this will be resolved in 15 minutes.
17:43PM update:
Everything is back online and in order.
Affecting Server - s4x8
04/25/2016 19:00 CST Network maintance on the server s4x8.unisonplatform.com.. Kindly hold on for further updates.
04/25/2016 7:34 PM CST We are still working on it. Kindly hold on for further updates
04/25/2016 7:42 PM CST Network maintance has been resolved,.
Affecting Server - lions (LAX)
04/25/2016 11.16 CST We are facing and packet loss attack on the server lions.unisonplatform.com. We are working on bringing the server up.
04/25/2016 12:27 CST We are still working on it. Kindly hold on for further updates
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
04/25/2016 2:39 PM CST This issue has been resolved.
Affecting Server - Celtics (LAX)
04/25/2016 13:17 CST We are facing ddos attack on the server celtics.unisonplatform.com. We are working on bringing the server up.
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
04/25/2016 2:39 PM CST This issue has been resolved.
Affecting Server - Nets (LAX)
04/25/2016 13:17 CST We are facing ddose attack on the server nets.unisonplatform.com We are working on bringing the server up.
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
04/25/2016 2:39 PM CST This issue has been resolved.
Affecting Other - DFW Network
April 25, 2016<br /><br />11:20AM PST. We have isolated a networking issue affecting sites in our Dallas (DFW) IP block. THe servers affected are:<br /><br />whiskey<br />r3nr<br />november<br />oscar<br />papa<br />sierra<br />s4t9<br />s4t7<br />s4b9<br />alpha<br />r47e<br />s4x8<br />sr27<br />s3c8<br />golf<br />saints<br /><br />We expect this to be resolved in the next 15 minutes.
11:45 AM PST:
We are still working on this issue, more updates will be posted shortly.
12:13AM PST:
Everything is now back to normal. Please submit a ticket if you have any other issues.
Affecting Server - s4x8
04/25/2016 11.16 CST We are facing and packet loss attack on the server s4x8.unisonplatform.com.. We are working on bringing the server up.
04/25/2016 12:27 CST We are still working on it. Kindly hold on for further updates
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
04/25/2016 11:34 CST This issue has been resolved.
Affecting Server - SR27
04/25/2016 11.23 CST We are facing and packet loss attack on the server sr27.unisonplatform.com We are working on bringing the server up.
04/25/2016 12:27 CST We are still working on it. Kindly hold on for further updates
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
04/25/2016 11:34 CST This issue has been resolved.
Affecting Server - Heat (EU)
04/25/2016 06:34 CST We are facing attack on the server heat.unisonplatform.com. We are working on bringing the server up.
04/25/2016 06:59 CST Work in progress. Wait for updates.
04/25/2016 07:41 CST Work in progress. Wait for updates.
04/25/2016 08:51 CST Work in progress. Wait for updates.
04/25/2016 09:32 CST Work in progress. Wait for updates.
04/25/2016 12:27 CST We are still working on it. Kindly hold on for further updates
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
Affecting Server - Clippers (EU)
04/25/2016 06:36 CST We are facing attack on the server clippers.unisonplatform.com. We are working on bringing the server up.
04/25/2016 06:59 CST Work in progress. Wait for updates.
04/25/2016 07:41 CST Work in progress. Wait for updates.
04/25/2016 08:51 CST Work in progress. Wait for updates.
04/25/2016 09:32 CST Work in progress. Wait for updates.
04/25/2016 12:27 CST We are still working on it. Kindly hold on for further updates
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
Affecting Server - Nuggets (ASIA)
04/24/2016 23:52 CST Network maintance on the server nuggets. unisonplatform.com. Kindly hold on for further updates.
04/25/2016 00:26 CST Network maintenance is still going on.
2:05 AM CST Network maintenance is still going on. Kindly hold on for further updates.
2:36 AM CST Network maintenance is still going on. Kindly hold on for further updates.
3:10 AM CST Network maintenance is still in progress. Please hold on for further updates.
4:04 AM CST Network maintenance is still in progress. Please hold on for further updates.
5:07 AM CST Network maintenance is still in progress.
5:42 AM CST Network maintenance is still in progress.
6:15 AM CST Network maintenance is still in progress.
6:59 AM CST Network maintenance is still in progress.
7:41 AM CST Network maintenance is still in progress.
8:51 AM CST Network maintenance is still in progress.
9:31 AM CST Network maintenance is still in progress.
10:35 AM CST Network maintenance is still in progress.
11:31 AM CST Network maintenance is still in progress.
04/25/2016 12:27 CST We are still working on it. Kindly hold on for further updates
04/25/2016 1:34 CST We are still working on it. Kindly hold on for further updates
Affecting Server - Jazz (ASIA)
04/24/2016 23:48 CST Network maintance on the server jazz.unisonplatform.com. Kindly hold on for further updates.
04/25/2016 00:26 CST Network maintance is still going on.
2:05 AM CST Network maintance is still going on. Kindly hold on for further updates.
2:36 AM CST Network maintance is still going on. Kindly hold on for further updates.
3:10 AM CST Network maintance is still in progress. Please hold on for further updates.
4:04 AM CST Network maintance has been resolved,.
Affecting Server - Jazz (ASIA)
04/24/2016 21:55 CST Network maintance on the server jazz.unisonplatform.com. Kindly hold on for further updates.
22:39 CST Network maintance is still in progress. Please hold on for further updates
11:28 PM CST : Everything has been resolved now.
Affecting Server - Nuggets (ASIA)
04/24/2016 21:57 CST Network maintance on the server nuggets.unisonplatform.com. Kindly hold on for further updates.
22:39 CST Network maintance is still in progress. Please hold on for further updates
11:28 PM CST : Everything has been resolved now.
Affecting Server - lions (LAX)
24 April 2016 14:28 We are facing packet loss on lions.unisonplatform . Senior techs are working on the issue.
04/24/2016 2:52 PM CST We are still working on it. Kindly hold on for further updates
04/24/2016 3:57PM CST We are still working on it. Kindly hold on for further updates
24 April 2016 4:43 PM This is to inform you that the services are running fine. Thank you for your cooperation.
Affecting Server - Clippers (EU)
24 April 2016 14:28 We are facing packet loss on clippers.unisonplatform.com . Senior techs are working on the issue.
04/24/2016 2:52 PM CST We are still working on it. Kindly hold on for further updates
04/24/2016 3:57PM CST We are still working on it. Kindly hold on for further updates
24 April 2016 4:43 PM This is to inform you that the services are running fine. Thank you for your cooperation.
Affecting Server - Heat (EU)
04/24/2016 03:21 CST Network maintance on the server heat.unisonplatform.com. Kindly hold on for further updates
03:45 CST Network maintenance is still in progress.
04:15 CST Network maintenance is still in progress.
04:52 CST Network maintenance is still in progress
05:22 CST Network maintenance is still in progress.
05:47 CST Network maintenance is still in progress.
06:18 CST Network maintenance is still in progress.
06:44 CST Network maintenance is still in progress.
07:14 CST Network maintenance is still in progress.
07:48 CST Network maintenance is still in progress.
08.17 CST Network maintenance is still in progress.
08.55 CST Network maintenance is still in progress.
09:34 CST Network maintenance is still in progress.
09:57 CST Network maintenance is still in progress.
11:32 PM CST Network maintenance is still in progress.
12:24 PM CST Network maintenance is still in progress.
24 April 2016 1:12 PM This is to inform you that the services are running fine. Thank you for your cooperation.
Affecting Server - Clippers (EU)
04/24/2016 03:20 CST Network maintenance on the server clippers.unisonplatform.com. Kindly hold on for further updates.
03:45 CST Network maintenance is still in progress.
04.15 CST Network maintenance is still in progress.
04.52 CST Network maintenance is still in progress.
05:22 CST Network maintenance is still in progress.
05:47 CST Network maintenance is still in progress.
06:18 CST Network maintenance is still in progress.
06:44 CST Network maintenance is still in progress.
07:14 CST Network maintenance is still in progress.
07:48 CST Network maintenance is still in progress.
08.17 CST Network maintenance is still in progress.
08.55 CST Network maintenance is still in progress.
09:34 CST Network maintenance is still in progress.
11: 32 PM CST Network maintenance is still in progress.
12:24 PM CST Network maintenance is still in progress.
24 April 2016 1:12 PM This is to inform you that the services are running fine. Thank you for your cooperation.
Affecting Server - Jazz (ASIA)
04/24/2016 03:16 CST Network maintenance on the server jazz.unisonplatform.com
03:45 CST Network maintenance is still in progress.
04.15 CST Network maintenance is still in progress.
04.52 CST Network maintenance is still in progress.
05:22 CST Network maintenance is still in progress.
05:47 CST Network maintenance is still in progress.
06:18 CST Network maintenance is still in progress.
06:44 CST Network maintenance is still in progress.
06:43 CST Network maintenance is still in progress.
07:14 CST Network maintenance is still in progress.
07:48 CST Network maintenance is still in progress.
08.17 CST Network maintenance is still in progress.
08.55 CST Network maintenance is still in progress.
09:34 CST Network maintenance is still in progress.
12:24 PM CST Network maintenance is still in progress.
24 April 2016 1:12 PM This is to inform you that the services are running fine. Thank you for your cooperation.
Affecting Server - Nuggets (ASIA)
04/24/2016 03:17 CST Network maintenance on the server nuggets.unisonplatform.com. Kindly hold on for further updates.
03:45 CST Network maintenance is still in progress.
04:15 CST Network maintenance is still in progress.
04:52 CST Network maintenance is still in progress
05:22 CST Network maintenance is still in progress.
05:47 CST Network maintenance is still in progress.
06:18 CST Network maintenance is still in progress.
06:43 CST Network maintenance is still in progress.
07:14 CST Network maintenance is still in progress.
07:48 CST Network maintenance is still in progress.
08.17 CST Network maintenance is still in progress.
08.55 CST Network maintenance is still in progress.
09:34 CST Network maintenance is still in progress.
12:24 PM CST Network maintenance is still in progress.
24 April 2016 1:12 PM This is to inform you that the services are running fine. Thank you for your cooperation.
Affecting Server - chiefs
04/24/2016 10:58 CST We are facing attack on the server chiefs.unisonplatfrom.com. We are currently wokring on resolving the issue. Hold on for updates.
11:32 PM CST Network maintenance is still in progress.
12:24 PM CST Network maintenance is still in progress.
24 April 2016 1:07 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Washington (LAX)
04/24/2016 10:58 CST We are facing attack on the server washington.unisonplatfrom.com. We are currently wokring on resolving the issue. Hold on for updates.
11.32PM CST Network maintenance is still in progress.
12:24 PM CST Network maintenance is still in progress.
24 April 2016 1:07 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Heat (EU)
04/24/2016 01:16 CST Network maintance is going on in the server heat.unisonplatform.com. Kindly hold on for further updates.
2:00 AM CST Network maintance is still in progress.
2:18 AM CST Network maintance has been resolved. Thank you
Affecting Server - Clippers (EU)
04/24/2016 01:14 CST Network maintanence is going on in the server clippers.unisonplatform.com. Kindly hold on for further updates.
2:00 AM CST Network maintance is still in progress.
2:18 AM CST Network maintance has been resolved. Thank you
Affecting Server - S4T7
04/24/2016 00:07 CST Network maintance is under going on the server s4t7.unisonplatform.com. Kindly hold on for further updates.
12:36 AM CST Network maintance is still in progress.
1:19 AM CST Network maintance is in progress. Kindly hold on for the updates.
2:00 AM CST Network maintance is still in progress.
2:04 AM CST Network maintance has been resolved. Thank you
Affecting Server - Bears (LAX)
04/24/2016 00:05 CST Network maintance is undergoing on in the server bears.unisonplatform.com. Kindly hold on for more updates.
12:36 AM CST Network maintance is still in progress.
1:19 AM CST Network maintance is in progress. Kindly hold on for the updates.
2:00 AM CST Network maintance is still in progress.
2:04 AM CST Network maintance has been resolved. Thank you
Affecting Server - falcons (LAX)
04/24/2016 00:03 CST Network maintance is under going on the server falcons.unisonplatform.com. Kindly hold on for more updates.
12:36 AM CST Network maintance is still in progress.
1:20 AM CST Network maintance is in progress. Kindly hold on for the updates.
2:00 AM CST Network maintance is still in progress.
2:04 AM CST Network maintance has been resolved. Thank you
Affecting Server - Nuggets (ASIA)
04/24/2016 00:11 CST Network maintance is undergoing on the server nuggets.unisonplatform.com. Please hold on for further updates.
12:36 AM CST Network maintance is still in progress.
1:18 AM CST Network maintance is in progress. Kindly hold on for the updates.
1:59 AM CST Network maintance has been resolved. Thank you
Affecting Server - Jazz (ASIA)
04/24/2016 00:10 CST Network maintance is undergoing on the server jazz.unisonplatform.com. Please hold on for further updates.
12:36 AM CST Network maintance is still in progress.
1:18 AM CST Network maintance is in progress. Kindly hold on for the updates.
1:59 AM CST Network maintance has been resolved. Thank you
Affecting Server - alpha
23 April 2016 2:53 PM We are facing packet loss on alpha.unisonplatform.com Senior techs are working on the issue.
04/23/2016 3:15: PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 4:11: PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 4:51 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - bengals (LAX)
23 April 2016 2:51PM We are facing packet loss on bengals.unisonplatform.com Senior techs are working on the issue.
04/23/2016 3:15: PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 4:11: PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 4:51 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Warriors (LAX)
23 April 2016 12:26 PM We are facing packet loss on warriors.unisonplatform.com Senior techs are working on the issue.
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Celtics (LAX)
23 April 2016 11:00 AM We are facing packet loss on celtics.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Nets (LAX)
23 April 2016 11:00 AM We are facing packet loss on nets.unisonplatform.comSenior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - s4x8
23 April 2016 11:00 AM We are facing packet loss on S4X8.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - chiefs
23 April 2016 11:00 AM We are facing packet loss on chiefs.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - lions (LAX)
23 April 2016 11:00 AM We are facing packet loss on lions.unisonplatform Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Washington (LAX)
23 April 2016 11:00 AM We are facing packet loss on washington.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - S3C8
23 April 2016 11:00 AM We are facing packet loss on s3c8.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - R47E
23 April 2016 11:00 AM We are facing packet loss on r47e.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - SR27
23 April 2016 11:00 AM We are facing packet loss on SR27.unisonplatform.com Senior techs are working on the issue.
04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Cavaliers (LAX)
23 April 2016 12:26 PM We are facing packet loss on cavaliers.unisonplatform.com Senior techs are working on the issue.
04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates
04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates
23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Clippers (EU)
04/22/2016 05:42 AM CST There is ibdata files mismatch in the server clippers.unisonplatform.com. Senior techs are working on the issue.
04/22/2016 06:06 AM CST Work in progress. Wait for updates.
04/22/2016 06:33 AM CST Work in progress. Wait for updates.
04/22/2016 06:57 AM CST Work in progress. Wait for updates.
04/22/2016 07:24 AM CST Work in progress. Wait for updates.
04/22/2016 07:53 AM CST Work in progress. Wait for updates.
04/22/2016 08:17 AM CST Work in progress. Wait for updates.
04/22/2016 08:51 AM CST Work in progress. Wait for updates.
04/22/2016 09:42 AM CST Work in progress. Wait for updates.
04/22/2016 10:28 AM CST Work in progress. Wait for updates.
04/22/2016 10:55 AM CST Work in progress. Wait for updates.
04/22/2016 11.54 AM CST Work in progress. Wait for updates.
04/22/2016 12:41 PM CST Work in progress. Wait for updates.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
04/22/2016 1:02 PM CST There is ibdata files mismatch in the server clippers.unisonplatform.com. Senior techs are working on the issue.
04/22/2016 3:25 PM CST Work in progress. Wait for updates.
04/22/2016 4:44 PM CST Work in progress. Wait for updates.
04/22/2016 5:27 PMCST Currently we are restoring the database from r1soft backup.
04/22/2016 7:04 PM CST Work in progress. Wait for updates.
04/22/2016 8:38 PM CST While checking we could see that the db was crashed and we are restoring the back up before April 14. Kindly hold on for the updates.
04/22/2016 21:18 CST Restoration is in progress . Please hold on for further updates.
04/22/2016 21:43 CST Restoration is in progress . Please hold on for further updates.
04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates
04/23/2016 00:44 CST Restoration have been completed. Thank you.
Affecting Server - Nets (LAX)
04/22/2016 20:57 CST Network maintance is going on in the server nets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.
04/22/2016 21:43 CST Network maintance is still going on. Kindly hold on for further updates.
04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates
04/22/2016 22:39 CST Network maintance has been completed. Thank you
Affecting Server - Cavaliers (LAX)
04/22/2016 22:04 CST Network maintance is going on in the server cavaliers.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates
04/22/2016 22:38 CST Network maintance has been completed. Thank you
Affecting Server - whiskey
04/22/2016 22:05 CST Network maintance is going on in the server whiskey.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 22:38 CST Network maintance has been completed. Thank you
Affecting Server - Warriors (LAX)
04/22/2016 20:55 CST Network maintance is going on in the server warriors.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.
04/22/2016 21:43 CST Network maintance is still going on. Kindly hold on for further updates.
04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates
04/22/2016 22:38 CST Network maintance has been completed. Thank you
Affecting Server - Celtics (LAX)
04/22/2016 20:45 CST Network maintance is undergoing on the server celtics.unisonplatform.com. Kindly hold on for further updates.
04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.
04/22/2016 21:43 CST We are still working on it. Kindly hold on for further updates
04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates
04/22/2016 22:38 CST Network maintance has been completed. Thank you
Affecting Server - Cavaliers (LAX)
04/22/2016 20:59 CST Network maintance is going on in the server cavaliers.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 21:18 CST We are still working on the it . Please hold on for further updates.
04/22/2016 21:32 CST The issue has been resolved. Thank you.
Affecting Server - Nuggets (ASIA)
04/21/2016 9:35 PM CST Network maintance is going on in the server nuggets.unisonplatform.com.
04/21/2016 10:02 PM CST Network maintance is going on in the server nuggets.unisonplatform.com and still working on it.
04/21/2016 10:04 PM CST Server was rebooted. Network issue is still being investigated. Please stand by for more updates.
04/21/2016 10:37 PM CST Still working on the network issue and still working in it. Kindly hold on.
04/21/2016 11:01 PM CST Still working on the network issue. Please hold on for more updates.
04/21/2016 11:09 PM CST Network issue has been mitigated. The evidence thus far seems to point to a DDOS attack. Our team is currently working on some network modifications to help thwart this kind of attack should it happen again. For now the network and systems are functioning fine.
04/21/2016 11:015 PM CST The issue is resolved. The evidence thus far seems to point to a DDOS attack. Our team is currently working on some network modifications to help thwart this kind of attack should it happen again. For now the network and systems are functioning fine.
04/22/2016 2:36 AM CST The modifications has been completed. Thank you.
Affecting Server - bengals (LAX)
04/21/2016 2:30 PM We are facing attack in the server bengals.unisonplatform.com. We are working on bringing the server up.
04/22/2016 3:25 PM CST Work in progress. Wait for updates.
04/22/2016 4:44 PM CST Work in progress. Wait for updates.
22 April 2016 5:27 PM Ddose has been mittigated. Server is back online now. Thank you for your cooperation.
Affecting Server - Bears (LAX)
22 April 2016 12:41 PM There is heavy attack towards the bears.unisonplatform.com .Senior techs are working on the issue.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - whiskey
22 April 2016 11.54 AM There is heavy attack towards the server whiskey.unisonplatform.com. Senior techs are working on the issue.
04/22/2016 12:41 PM CST Work in progress. Wait for updates.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Nuggets (ASIA)
22 April 2016 12:53 PM We are facing packet loss on nuggets.unisonplatform.com Senior techs are working on the issue.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Jazz (ASIA)
22 April 2016 12:53 PM We are facing packet loss on jazz.unisonplatform.com Senior techs are working on the issue.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - R3NR
22 April 2016 11.54 AM There is heavy attack towards the r3nr.unisonplatfrom.com. Senior techs are working on the issue.
04/22/2016 12:41 PM CST Work in progress. Wait for updates.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - falcons (LAX)
22 April 2016 12:41 PM There is heavy attack towards the falcons.unisonplatform.com. Senior techs are working on the issue.
22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Nets (LAX)
04/22/2016 07:42 AM CST We are facing attack on the server nets.unisonplatform.com. We are working on bringing the server up.
04/22/2016 08:03 AM CST Working on bringing the server up. Wait for updates.
04/22/2016 08:32 AM CST Work in progress. Wait for updates.
04/22/2016 08:52 AM CST Work in progress. Wait for updates.
04/22/2016 09:42 AM CST Work in progress. Wait for updates.
04/22/2016 10:28 AM CST Work in progress. Wait for updates.
04/22/2016 10:55 AM CST Work in progress. Wait for updates.
04/22/2016 11:22 AM CST Mitigation device in place. Server is back online. Thanks for your cooperation.
Affecting Server - Celtics (LAX)
04/22/2016 07:35 AM CST We are facing attack on the server celtics.unisonplatform.com. We are working on bringing the server up.
04/22/2016 08:03 AM CST Working on bringing the server up. Wait for updates.
04/22/2016 08:32 AM CST Work in progress. Wait for updates.
04/22/2016 08:53 AM CST Work in progress. Wait for updates.
04/22/2016 09:43 AM CST Work in progress. Wait for updates
04/22/2016 10:28 AM CST Work in progress. Wait for updates
04/22/2016 10:55 AM CST Work in progress. Wait for updates
04/22/2016 11:22 AM CST Mitigation device in place. Server is back online. Thanks for your cooperation.
Affecting Server - Jazz (ASIA)
04/22/2016 03:27 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 04:09 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
22/04/2016 04:34 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 05:10 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 05:45 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 06:06 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 06:34 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 06:57 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 07:24 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 07:54 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 08:18 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 08:52 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 09:42 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 10:28 AM CST Network maintancence is going on in the server jazz.unisonplatform.com. Kindly hold on for more updates
04/22/2016 10:53 AM CST Maintenance has been completed. The server is back online. Thanks for the cooperation.
Affecting Server - Nuggets (ASIA)
04/22/2016 03:29 AM CST Network maintancence is going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates
04/22/2016 04:05 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates
22/04/2016 04:34 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 05:10 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 05:45 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 06.07 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 06.34 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 06.58 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 07:24 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 07:54 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 08:17 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 08:51 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 09:42 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 10:28 AM CST Network maintancence is still going on in the server nuggets.unisonplatform.com. Kindly hold on for more updates.
04/22/2016 10:53 AM CST Maintenance has been completed. The server is back online. Thanks for the cooperation.
Affecting Server - Clippers (EU)
22/04/2016 1:54 AM CST Network maintenance is going on in the server clippers.unisonplatform.com. Kindly hold on.
22/04/2016 2:20 AM CST We are still working on the issue . Kindly hold on for more updates.
22/04/2016 2:39 AM CST MySQL experienced some issues and needed to be restored. We will provide another update as they become available. Please hold on
22/04/2016 3:08 AM CST Mysql restoration is in progress. Kindly hold on for further updates.
22/04/2016 3:30 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on .
22/04/2016 4:05 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on for further updates.
22/04/2016 04:34 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on for further updates.
04/22/2016 05:02 AM CST Mysql restoration has been completed. Thanks for your cooperation.
Affecting Server - Jazz (ASIA)
04/21/2016 9:32 PM CST Network issue is going on in the server jazz.unisonplatform.com. Our technicians are investigating the root cause. More updates will follow as they become available. Thank you!
04/21/2016 10:04 PM CST Network issue is still under investigation. Please stand by for more updates. Thank you!
04/21/2016 10:06 PM CST Server became unresponsive and was restarted. Our technicians are working with the datacenter to determine the issue. We will follow up with more updates as soon as possible. Thank you.
04/21/2016 10:33 PM CST Working on network issue. Kindly hold on for more updates.
04/21/2016 11:05 PM CST Working on network issue . Kindly hold on for more updates.
04/21/2016 11:08 PM CST Network issue has been mitigated. The server is responding fine at the moment. We are still waiting on root cause from our network team. We will follow up again when we hear back from them. Thank you!
04/21/2016 11:17 PM CST Network issue has been resolved.
Affecting Server - Nets (LAX)
04/21/2016 03:59 Network maintance is going on in the server nets.unisonplatform.com.
04/21/2016 04:42 Network maintance is completed
04/21/2016 1:16 PM CST We are facing attack in the server nets.unisonplatform.com. Now we are working on bringing the server up.
04/21/2016 2:21 PM CST We are still working on resolving this.
04/21/2016 4:00 PM CST We are still working on resolving this.
04/21/2016 6:14 PM CST We are still working on resolving this.
04/21/2016 8:01 PM CST We are still working on this.
04/21/2016 8:41 PM CST We are still working on this. Kindly hold on.
04/21/2016 9:17 PM CST We are still working on network maintance. Kindly hold on.
04/21/2016 9:55 PM CST We are still working on network maintance. Kindly hold on.
04/21/2016 10:04PM CST The issue has been resolved.
Affecting Server - lions (LAX)
04/21/2016 07:39 Attack in the server. Working on bringing the server up.
04/21/2016 08:14 Work in progress. Will update shortly.
04/21/2016 08:49 Work in progress. Wait for updates.
04/21/2016 09:25 Work in progress. Wait for updates.
04/21/2016 09:53 Work in progress. Wait for updates.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wiat for updates.
04/21/2016 11:23 Work in progress. Wait for updates.
04/21/2016 12:23 Work in progress. Wait for updates.
04/21/2016 12:58 Work in progress. Wait for updates.
1:51 PM CST Issue has been resolved. Server is back online. Thank you for your cooperation.
Affecting Server - Warriors (LAX)
04/21/2016 08:34 We are facing attack in the server warriors.unisonplatform.com. Now we are working on bringing the server up.
04/21/2016 09:03 We are working on the issue. Will update shortly.
04/21/2016 09:26 Work in progress. Wait for updates.
04/21/2016 09:54 Work in progress. Wait for updates.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wait for updates.
04/21/2016 11:23 Work in progress. Wait for updates.
04/21/2016 12:23 Work in progress. Wait for updates.
04/21/2016 12:58 AM PST Work in progress. Wait for updates.
04/21/2016 1:07 PM Issue has been resolved. Server is back online now. Thank you for your cooperation.
Affecting Server - Cavaliers (LAX)
04/21/2016 10:11 We are facing attack in the server cavaliers.unisonplatform.com. We are working on bringing the server up.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:54 Work in progress. Wait for updates.
04/21/2016 11:23 Work in progress. Wait for updates.
04/21/2016 12:23 Work in progress. Wait for updates.
04/21/2016 12:58 Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - bengals (LAX)
04/21/2016 08:32 We are facing attack in the server bengals.unisonplatform.com. Now we are working on bringing the server up.
04/21/2016 08:59 We are working on the issue. Will update shortly.
04/21/2016 09:25 Work in progress. Wait for updates.
04/21/2016 09:54 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wiat for updates.
04/21/2016 11:23 Work in progress. Wait for updates.
04/21/2016 12:23 Work in progress. Wait for updates.
04/21/2016 12:58 Issue has been fixed. Server is back online now. Thank you for your cooperation.
Affecting Server - Washington (LAX)
04/21/2016 08:37 We are facing attack in the server washington.unisonplatform.com. Now we are working on bringing the server up.
04/21/2016 09:03 We are working on the issue. Will update shortly.
04/21/2016 09:25 Work in progress. Wait for updates.
04/21/2016 09:55 Work in progress. Wait for updates.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wiat for updates.
04/21/2016 11:02 Everything is normalized.
Affecting Server - Bears (LAX)
04/21/2016 07:42 Attack in the server bears.unisonplatfrom.com. Working on bringing the server up.
04/21/2016 08:14 Work in progress. Will update shortly.
04/21/2016 08:49 Work in progress. Wait for updates.
04/21/2016 09:28 Work in progress. Wait for updates.
04/21/2016 09:55 Work in progress. Wait for updates.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wiat for updates.
04/21/2016 11:02 Everything is normalized.
Affecting Server - chiefs
04/21/2016 08:37 We are facing attack in the server chiefs.unisonplatform.com. Now we are working on bringing the server up.
04/21/2016 09:04 We are working on the issue. Will update shortly.
04/21/2016 09:27 Work in progress. Wait for updates.
04/21/2016 09:53 Work in progress. Wait for updates.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wiat for updates.
04/21/2016 11:02 Everything is normalized.
Affecting Server - falcons (LAX)
04/21/2016 08:29 We are facing attack in the server falcons.unisonplatform.com. We are now working on bringing the server up.
04/21/2016 08:58 We are working on the issue. Will update shortly.
04/21/2016 09:25 Work in progress. Wait for updates.
04/21/2016 09:53 Work in progress. Wait for updates.
04/21/2016 10:27 Work in progress. Wait for updates.
04/21/2016 10:57 Work in progress. Wiat for updates.
04/21/2016 11:02 Everything is normalized.
Affecting Server - Celtics (LAX)
04/21/2016 03:56 Network maintanence is going on in celtics.unisonplatform.com
04/21/2016 04:42 Network maintanence is completed
Affecting Server - Jazz (ASIA)
04/17/2016 20:53 CDT Disk partiton issue on jazz.unisonplatform.com
04/17/2016 21:30 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.
04/17/2016 22:10 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.
04/17/2016 22:54 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.
04/17/2016 23:22 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.
04/18/2016 00:45 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.
04/18/2016 01:16 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on. KIndly hold on for further updates.
04/18/2016 02:06 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on. Data restoration is in progress. Kindly hold on for further updates.
04/18/2016 02:54 CDT . Data restoration has completed on jazz.unisonplatform.com
Affecting Server - Blue
8:01 AM Friday, 15 April 2016 Pacific Time (PT) : Server is under maintenence. Please hold on for further updates.
9:06 AM friday , 15 April 2016 : We are still working on the server. Please hold on.
09.54 AM friday , 15 April 2016 : Maintenance work is still on. Will update in the forum.
10.01 AM friday , 15 April 2016 : fsck completed
10.49 AM friday , 15 April 2016 : Maintenance is in progress. Will update in the forum.
11.33 AM friday , 15 April 2016 : Maintenance ongoing.
01.30 PM friday , 15 April 2016 : Maintenance in progress. Will update shortly.
02.30 PM friday , 15 April 2016 : Maintenance in progress.
03.17 PM friday , 15 April 2016 : Maintenance in progress. Your patience is much aprreciated.
03.38 PM 8:01 AM Friday, 15 April 2016 Pacific Time (PT) : Server is under maintenence. Please hold on for further updates.
9:06 AM friday , 15 April 2016 : We are still working on the server. Please hold on.
09.54 AM friday , 15 April 2016 : Maintenance work is still on. Will update in the forum.
10.01 AM friday , 15 April 2016 : fsck completed
10.49 AM friday , 15 April 2016 : Maintenance is in progress. Will update in the forum.
11.33 AM friday , 15 April 2016 : Maintenance ongoing.
01.30 PM friday , 15 April 2016 : Maintenance in progress. Will update shortly.
02.30 PM friday , 15 April 2016 : Maintenance in progress.
03.17 PM friday , 15 April 2016 : Maintenance in progress. Your patience is much aprreciated.
03.38 PM friday , 15 April 2016 : Maintenance completed. Server is back online. Thanks for your patience.
Affecting Server - Nets (LAX)
10/4/2016 11:30 PM Maintenance in broncos.unisonplatform.com.
10/4/2016 11:40 PM Issue has been solved server is working fine.
Affecting Server - saints
4:26 AM PST 4/04/2016 Maintanence is going on the server saints.unisonplatform.com
4:52 AM PST 4/04/2016 Network maintanence is going on.
5:29 AM PST 4/04/2016 Network maintanence is going on.
6:10 AM PST 4/04/2016 Network maintanence is going on.
6:46 AM PST 4/04/2016 Network maintanence is still going on.
7:08 AM PST 4/04/2016 Network maintanence is completed
Affecting Server - broncos
03/22/2016 22:16 Maintenance in broncos.unisonplatform.com.
03/22/2016 22:46 Maintenance is still in progress.
03/22/2016 22:51 Maintenance has been completed successfully.
Affecting Server - Blue
03/22/2016 00:08 Maintanence in blue.welcomesearchers.com.
03/22/2016 00:48 Maintanence is still in progress on blue.welcomesearchers.com.
03/22/2016 01:15 Maintanence has been completed. Thanks for your cooporation.
Affecting Server - s4x8
Hi ,
PST 8.00 PM A maintainance is undergoing on the server s4x8.unisonplatform.com. We will update you the details once the task is over.
03/16/2016 21:58 Maitanence has been completed. Thansk for your cooporation.
Affecting Other - R3NR and Whiskey
The servers will be taken offline for a very short period and transferred to new hardware at 7PM CST. We will update this thread when completed.
The maintenance has been completed.
Affecting Server - whiskey
Wed Mar 9 23:12:28 PST 2016 Network maintance is going on.
Wed Mar 9 23:51:31 PST 2016 Network maintance is going on.
Thu Mar 10 00:25:51 PST 2016 Network maintence is on progress.
Thu Mar 10 00:54:53 PST 2016 Network maintance is on progress.
Thu Mar 10 02:46:08 PST 2016 Network maintance is on progress.
Thu Mar 10 03:31:10 PST 2016 Server Maintance has been completed. All services are working fine now.
Affecting Server - R3NR
Wed Mar 9 23:11:06 PST 2016 Network maintanence is going on.
Wed Mar 9 23:51:31 PST 2016 Network maintance is going on.
Thu Mar 10 00:25:51 PST 2016 Network maintance is on progress.
Thu Mar 10 00:54:53 PST 2016 Network maintance is on progress.
Thu Mar 10 01:15:08 PST 2016 Network maintanrnce is on progress.
Thu Mar 10 02:46:08 PST 2016 Network maintanrnce is on progress.
3:21 AM PST The maintainance has been completed. The server R3NR.welcomesearchers. is now back up.
Affecting System - Network Issue Texas Datacenter
8:35PM PST: The Datacenter in Texas appears to be getting a DDOS attack. Our servers and network are fine, but the issue is that they provide us connectivity. We are awaiting their update.
8:45PM PST: Still waiting on the datacenter's reply.
8:48PM PST: The issue has been resolved.
Affecting Server - alpha
The server has a bad RAM module that needs to be replaced immediately. We will update this thread as soon as its resolved.
RAM has been replaced and the server is online.
Affecting Server - raiders
03/09/2016 03:18 Maintenance in raiders.unisonplatform.com.
03/09/2016 04:18 Maintenance is still going on in raiders.unisonplatform.com.
03/09/2016 04:38 Maintenance has completed. Thanks for your cooporation.
Affecting Server - golf
03/09/2016 11:54 PM PST Maintance is currently performing in golf .unisonplatform.com
03/09/2016 1:07 PM PST Maintanence is going on in golf.unisonplatform.com
Affecting Server - saints
03/06/2016 09:41 Maintanence in saints.unisonplatform.com.
03/06/2016 10:51 Maintanence is still in progress. Your patience is much appreciated.
Affecting Server - Knicks (ASIA)
Hi,
Server knicks is currently down. We are currently working on the server. We will keep you updated in this forum.
We are still working on resolving this. Thank you for your patience.
The server is back online. Thank you for your cooperation.
Affecting Server - Bulls (ASIA)
Hi,
The server bulls is currently down. We are currently working on the server. We will keep you updated on he forum.
We are still working on resolving this. Thank you for your patience.
The server is back online. Thank you for your cooperation.
Affecting Server - Bulls (ASIA)
02/27/2016 11:50 Maintenance in bulls.unisonplatform.com to enable disk_quota. Thanks for your patience in this regard.
02/27/2016 00:20 Maintenance has been completed. The server is back online. Thanks for your co-operation.
Affecting Server - alpha
2:48 AM Friday, February 26, 2016 Pacific Time (PT) : Server is currently under maintenace now . Please hold on for further updates.
3:17 AM Friday, February 26, 2016 Pacific Time (PT) : Server is still under maintainance. Please hold on .
3:55 AM :The maintainance has been completed. The server is back online.
Affecting Server - golf
11:36 PM /var partition of the server become read only. We need to maintanace it and there will be some downtime. We will keep you updated.
1:45 AM The issuu has been resolved. The searver is up now.
Affecting Server - Bulls (ASIA)
1:25 AM A network issue if found on the server Bulls.unisonplatform.com; we are working on resolving the issue.
2:26 AM .The network issue has been resolved.
Affecting Server - Knicks (ASIA)
1:25 AM PDT A network issue if found on the server knicks.unisonplatform.com . We are working on resolving the issue.
2:26 AM PDT .The network issue has been resolved.
Affecting Server - india
10:40 PM PST Network issue on the server. We are currently cheking it and will update the status.
10:43 PM PST The issue has been resolved. Thank you for your cooperation.
Affecting Server - lima
10:40 PM PST Network issue on the server. We are currently cheking it and will update the status.
10:43 PM PST The issue has been resolved. Thank you for your cooperation.
Affecting Server - hotel
14:40 PM PST Network issue on the server. We are currently cheking it and will update the status.
10:43 PM PST The issue has been resolved. Thank you for your cooperation.
Affecting Server - papa
8:34 PM PST We are performing some maintanens in papa . Sorry for the inconvenience. The expecting ETA is 30 minutes.
9:06 PM PST The maintanence has been sucessfully completed. Thank you for your cooperation.
Affecting Other - Packet loss on AMS servers.
5:53 AM PDT Please be infomred that the the servers in the Amsterdam Dc is experinecing a network issue . We are working on resolving this.
6:26 AM PDT Please be informed that issue has been resolved the servers are stable now.
7.44 AM PDT Our senior techs are currentl working with utmost priority to fix this issue. Please hold on for further updates
8:12 AM PDT The issue has been resolved.
Affecting Server - jaguars
08:45 PM PST We are performing quota maintenance in the server. We will update the status in the forum.
09:30 PM PST The quota maintenatnce is still on progress.
Affecting System - Switch
6:05 PM PST We are rebooting one of our core switches, downtime should be no more than 5 minutes.
Affecting Server - golf
9:50 PM PST We are performing FSCK on golf.unisonplatform.com. Server sites might be affected.
10:48 PM PST FSCK has been completed. Thank you for your cooperation.
Affecting Server - Bears (LAX)
10:12 PM PST We are performing a kernel upgrade in the server.
10:27 PM PST Kernel upgrade has ben completed. Thank you for your cooperation.
Affecting Server - falcons (LAX)
10:11 PM PST We are performing a kernel upgrade on the server.
10:27 PM PST Kernel upgrade has ben completed. Thank you for your cooperation.
Affecting Server - Washington (LAX)
3:45 AM Pacific Time (PT): We are doing Kernel upgrade on server. Please hold on for further updates.
4:03 AM Pacific Time (PT): The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.
Affecting Server - chiefs
Affecting Server - india
04:33:10 CST Kernel upgrade in progress
5:17 AM CST Kernel upgrade has been completed. Server is up now. Thank you for your cooperation.
Affecting Server - S4B9
02/10/2016 23:16 We are rebooting the server for maintenance. Server will be back online soon.
02/10/2016 00:40 The maintenance has been completed and the server is back online. Thanks for your patience.
Affecting Server - Ravens (LAX)
02/07/2016 23:28 We are rebooting the server for maintenance. Server will be back online soon.
Affecting Server - S4T7
02/03/2016 22:24 We are about to perform a server maintenance to move it to a stable platform. Thank you for your cooperation and understanding in advance.
02/03/2016 22:48 The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.
Affecting Server - S4T9
02/03/2016 22:28 We are performing maintenance in the server to move it to a stable platform. We appreciate your cooperation and understanding about the same.
02/03/2016 22:48 The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.
Affecting Server - golf
01/28/2016 05:56 The server is currecntly undergoing maintenance. The server will be back online soon.
Affecting Server - juliet
Tue Jan 26 20:30:17 PST 2016
This is to inform you that we are perfoming fsck on server Juliet.unisonplatform.com and keep you posted.
Tue Jan 26 21:36:48 PST 2016
The fsck is still in progress. We will keep you posted.
Tue Jan 26 22:16:03 PST 2016
The fsck has been completed.
Affecting Server - Blue
9:04 PM Started fsck on blue.welcomesearchers.com
10:13 PM Fsck is still on progerss in /home directory
11:05 PM Fsck is still on progress
12:26 AM Fsck is still on progress
12:26 AM Fsck has been completed
Affecting Other - vz02.unisonplatform.com
01/19/2016 03:28 Maintenance in vz02.unisonplatform.com. The server will be back online soon.
01/19/2016 03:58 Maintenance has completed and the server is up. Thanks for the cooporation.
Affecting Server - SR27
01/17/2016 07:55 We have encountered file system error in SR27.unisonplatform.com. We are taking down the server for maintenance.
01/17/2016 09:15 The maintenance is still going on. Server will be back online soon.
Affecting Other - vz02.unisonplatform.com
11:08 PM PST we are performing kernal upgrade on the node vz02.unisonplatform.com.
02:25AM PST The kernel upgrade has been postponed to tommorrow.
Affecting Other - vz01.unisonplatform
10:56 PM PST we are performing kernal upgrade on the node vz01.unisonplatform.com.
11:35 PM PST kernel upgrade is completed. The server is running fine now. Thank you for the patience and co-operation.
Affecting Server - oscar
8:35 PM Pacific Time (PT) We are performing a server migration to a new hardware for the server oscar.unisonplatform.com.
9:01 PM The expected ETA is just five minutes. We will update you shortly.
9:05 PM The migration has been completed. Thank you for the patience and co-operation.
Affecting Server - R3NR
Pacific Time (PT) 7:49 PM : We are performing a server migration to a new hardware for the server r3nr.unisonplatform.com .
8:26 PM : Server hardware maintainance is in progress
9:11 PM : Server hardware maintainance is in progress
9:17 PM : Server hardware maintainance has been completed. Thank you for your patience and co-operation.
Affecting Server - Warriors (LAX)
8:04 PM PST We are performing quota maintenance on warriors.unisonplatform.com.
8:46 PM PST quota maintanence still in progress.
9:09 PM PST quota maintanence still in progress.
10:09 PM PST quota maintanence still in progress.
10:56 PM PST quota maintanence still in progress.
11:58 PM PST quota maintanence still in progress.
12:53 AM PST quota check has been completed.
Affecting Server - Cavaliers (LAX)
8:04 PM PST We are performing quota maintenance on cavaliers.unisonplatform.com.
8:46 PM PST quota maintanence still in progress.
9:09 PM PST quota maintanence still in progress.
10:09 PM PST quota maintanence still in progress.
10:56 PM PST quota maintanence still in progress.
11:58 PM PST quota maintanence still in progress.
12:53 AM PST quota check has been completed.
Affecting Server - Warriors (LAX)
10:25 PM PST The server has stopped for maintanance.
11:10 PM PST The maintanance is still in progress. We will keep update the status.
11:45 PM PST The maintanance has completed and the server back online
Affecting Server - xray
09:10 PM PST While checking we could find that some databases are crashed in the server. We are currently restoring the crashed databases. We will update the staus.
10:20 PM PST The restoration is on progress.
11:35 PM PST The restorstion is almost completed. It will be completed shortly.
12:00 AM PST The restoration has been completed. Now all the DBs are working fine.
Affecting Server - november
09:15 PM PST We are performing kernal upgrade on the host node. The server will be up once it is done.
09: 30 PM PST The kernal upgrade has been completed. The server is up with new kernal.
Affecting Server - R3NR
Hi,
Rnr server is planned to move on this week to a brand new server with updated hardware and software.
We need to perform a mysql sync on the server r3nr.unisonplatform.com to its new server and thus mysql should be stopped during the process.
We will update you once this process has been done.
- Mysql sync has been completed and the service is now online. Thanks for your patience.
Affecting Server - Bulls (ASIA)
12/30/2015 10:50 PM We are facing packet loss for the server bulls.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.
12/30/2015 11:50 PM There was high DDOS attack on the server and we were forced to null route the IP addresses of the server to prevent further damage. This issue will be resolved soon. We are working with the DC techs regarding the issue and are in the process of finding a permanent solution for this. Please hold on.
12/31/2015 2:45 AM In order to underkate the issue all the domains in the server has been moved to another ip address. Kindly hold on for further updates.
12/31/2015 3:28 AM The issue has been resolved. Now all the domains in the server is resolving from the new ip.
Affecting Server - november
Hello.
We are perfoming hardware realted task in server november,
12/30/2015:9:04 PST We are performing a server migration to a new hardware for the server november. We will let you know through this post.
12/30/2015:9:27 PST Server maintanace has been completed.
Affecting Server - Bulls (ASIA)
5:53 AM PST We are facing a packet loss on the servers 'knicks.unisonplatform.com & bulls.unisonplatform.com"
6:25 AM PST We are still working on resolving the issue. The inconvenience caused is being regretted
6:34 AM PST The issue has been resolved. Thank you for the cooperation.
Affecting Server - Bulls (ASIA)
12/29/2015 22:18 We are facing packet loss for the server bulls.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.
12/29/2015 23:18 We are working with the dc techs to resolve the issue as soon as possible.
12/29/2015 00:32 The server is back online. The issues has been resolved without any fail.
Affecting Server - Knicks (ASIA)
12/29/2015 22:22 We are facing packet loss for the knicks.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.
12/29/2015 23:18 We are working with the dc techs to resolve the issue as soon as possible.
12/29/2015 00:32 The server is back online. The issues has been resolved without any fail.
Affecting Server - R3NR
Hi,
We are currently performing a maintainance on the server r3nr.unisonplatform.com . We will let you know the progress through this thread. PST TIME: 7:31 PM
The maintainance has been completed. the server is running up and working fine. PST TIME: 8:10 PM
Affecting Other - DDOSos attack on rack49 servers
6:48 PM
Tuesday, 22 December 2015
We are facing some DDOS attack on rack 49 servers and we are working to resolve the issue. We will update you the details.
Issue has been resolved.
Affecting Server - Warriors (LAX)
9:25am PST : We are currently having a DDoS on our Warriors server which is effecting servers on that node, we are working to resolve this as soon as possible.
9:48am PST : This has now been resolved.
Affecting Server - S8A7
8:51 PM Monday, Pacific Time (PT) : Stopping mysql for the hardware upgrade. Please hold on for further updates.
10:18 PM Monday, Pacific Time (PT): The hardware upgrade has completed successfully. All services have returned to normal.
Affecting Server - whiskey
Hi,
We are performing a server migration to a new hardware for the server whiskey.unisonplatform.com . We will let you know through this post. PST time: 8:00 PM
The maintainance has been completed. The server is up and working fine.
Affecting Server - Bulls (ASIA)
12/20/2015 06:59 We are facing packet loss for the server bulls.unisonplatform.com. We have contacted the dc techs and hope to fix the issue soon.
12/20/2015 07:38 We are working in progress to resolve the issue soon.
12/20/2015 08:13 The issue has been resolved and server is functioning fine now.
Affecting Server - Knicks (ASIA)
12/20/2015 07:01 We are facing packet loss for the server knicks.unisonplatform.com. We have contacted the dc techs and hope to fix the issue soon.
12/20/2015 07:38 We are working in progress to resolve the issue soon.
Affecting Server - R3NR
12/17/2015 18:05 Maintenance in r3nr.unisonplatform.com. The server will be back online soon.
12/17/2015 18:30 Maintenance is in progress.
12/17/2015 19:00 Maintenance is still in progress.
12/17/2015 19:50 Maintenance is still in progress.
12/17/2015 20:20 The network seems to be down. We are working on it.
12/17/2015 21:05 We are still working in progress to resolve the server network issue.
12/17/2015 21:50 We are working in progress and server will be back online soon.
12/17/2015 22:35 We are working in progress and the issue will be resolved soon.
12/17/2015 23:30 The server is back online and network issue has been resolved.
Affecting Server - november
6:33 PM Fsck has been inititated
7:04 PM Fsck is in progress.
8:06 PM Fsck is still on progress
9:36 PM Fsck is still on progress.
10:08 PM Fsck is still on progress
10:50 PM Fsck is still on progress.
11 :34 PM Fsck is still on progress
12:31 PM Fsck is still on progress
12:38 AM Fsck has been completed. We could see some conetents missing, Started restoring the missing contents from the latest backup.
1:30 AM Restoration is in progress.
2:30 AM Restoration is in progress.
3:30 AM Restoration is still on progress
04:00 AM Restoration is still in progress
05:00 AM Restoration is still in progress
06:00 AM Restoration is still in progress
07:15 AM Restoration is still in progress
07: 38 AM Restoration is still in progress
08: 38 Restoration is still in progress
09: 38 Restoration is still in progress and all the services are running fine. Thanks for your copporation.
10:50 AM PST Restoration is still in progress
11:34 AM PST Restoration is still in progress
12:19 PM PST Restoration is still in progress
12:58 PM PST Mysql restoration completed
01:38 PM PST Restoration completed. Cpanel upgradation running
02:46 PM PST Cpanel upgradation in progress
04:00 PM PST Server is now working fine. All services are up.
Affecting Server - uniform (EU)
6:14 PM PDT Easy Apache has been iniitated.
8:46 PM PDT Easy Apaceh is still on progress.
10:30 PM PDT Easy Apache has been finished
Affecting Server - falcons (LAX)
12/09/2015 09:40 Maintanence in falcons.unisonplatform.com. There might be chance of service down.Thanks for the cooporation.
12/09/2015 09:42 We are taking down the server for maintanence. The server will be back online soon.
12/09/2015 10:02 Maintanence is completed. The server is back online. Thanks for the cooporation.
Affecting Server - jaguars
8:12 PM Starting MySQL upgrade.
9:34 PM Upgradation is in progress.
10:18 PM Upgradation has been completed
Affecting Server - bucks (EU)
11:11 AM PST We are currently having Mysql issues on the server bucks.unisonplatform.com. We are currently working on resolving the issue. We will update you shortly.
11:47 AM PST We are still working on resolving the mysql issue. We will update you soon.
12:03 PM PST We are still working on resolving the mysql issue. We will update you soon.
12:36 PM PST We are still working on resolving the mysql issue. We will update you soon.
12:44 PM PST Mysql service is up now. But there is some issues with the innodb. The sites using innodb will be affected. We are working on resolving this now. We will update you shortly.
1:19 PM PST We are still working on resolving the innodb issue. We will update you shortly.
1:55 PM PST We are still working on resolving the innodb issue. We will update you shortly.
2:15 PM PST We are still working on resolving the innodb issue. We will update you shortly.
2:41 PM PST We are still working on resolving the innodb issue. We will update you shortly.
3:28 PM PST We are still working on resolving the innodb issue. We will update you shortly.
3:56 PM PST We are still working on resolving the innodb issue. We will update you shortly.
4:32 PM PST We are still working on resolving the innodb issue. We will update you shortly.
5:03 PM We are still working on resolving the inndodb issue. We will update you shortty.
5:46 PM We are still working on resolving the inndodb issue. We will update you shortty.
6:09 PM PM We are still working on resolving the inndodb issue. We will update you shortty.
6:33 PM Still working on the innodb issue. More details will be updated soon.
7:08 PM Still working on the the inndodb. We will update you shorty.
8:05 PM Friday, Pacific Time (PT) We are still working on resolving the inndodb issue. We will update you shortty.
8:34 PM We are still working on the issue with the innodb. We will update you more details soon.
9:02 PM The Innodb issue is still being resovolded. Will update you soon.
9:36 PM Still working on the issue. Will update the details soon.
10:15 PM Still Working on resolving the inndodb issue. We will update you soon.
10:29 PM Still working on resolviong the issue with inndob.
11:03 PM We are still working on resolving the innodb issue. We will update you shortly.
12:19 AM : Still working on resolving the Innodb. We will update you soon.
12:40 AM : Still working on the issue with the Innodb.
01:29AM : The issue we have come across with innodb still persist. We are restoring from a fresh backup now.
2:08 AM : We are working in restoring the databases. Also the issue will be resolved soon.
3:33 AM : The restoration is in progress. We will update you the details soon.
5:01 AM : The issue has been resolved. We are checking in detail for any further issues.
5:34 AM : The issue has been solved. Kindly check from your end and let us know if you face any issues.
Affecting Server - whiskey
12/01/2015 23:04 Performing fsck on /var.
12/01/2015 23:34 fsck is going on.Thanks for the copporation in this regard.
12/01/2015 23:52 fsck has been completed and the server is back online.Thanks for your coporation
Affecting Server - whiskey
11/30/2015 08:10 performing fsck on /tmp partition
11/30/2015 08:35 maintenance completed, all services are fine. Thanks for the cooporation.
Affecting Server - whiskey
11/29/2015 06:39 fsck has started on the server
11/29/2015 07:15 fsck has been completed and the server is back online.Thanks for your coporation.
Affecting Server - bills (EU)
12:10 AM PST We are facing packet loss in the server. DC team is working on it.
12:40 AM PST The issue has been fixed.
Affecting Server - Dolphins (EU)
12:10 AM PST We are facing packet loss in the server. DC team is still working on it.
12:40 AM PST The issue has been fixed.
Affecting Server - Nets (LAX)
09:02 PM PST Kernal upgrade nets.unisonplatform.com
09:20 PM PST Kernel upgrade has been completed. Server is up with the latest kernel.
Affecting Server - Celtics (LAX)
09:04 PM PST Kernal upgrade in in progress
09:20 PM PST Kernel upgrade has been completed. Server is up with the latest kernel.
Affecting Server - november
11/26/2015 09:48 We are currently performing fsck on /var partition on november.unisonplatform.com . We will update you with the details soon.
11/26/2015 10:12 fsck has been completed and the server is up. Thanks for your cooporation.
Affecting Server - golf
6:18 PM PST - We are currently performing fsck on /var partition of golf.unisonplatform.com. We will update you with the details soon.
7:03 PM PST - fsck completed . Server is running fine now. Thank you for your understanding and co-operation.
Affecting Server - Gladiator (ASIA)
5:43 AM Friday, Pacific Time (PT): We faced connectivity issue on the IP "198.105.221.127" and we are working with the DC techs to resolve this issue.
7:39 AM Friday, Pacific Time 198.105.221.127. We are still working with the DC techs to resolve this issue.
02:33PM Friday,Pacific Time The Dc techs has confirmed that the IP is back online and the issue is resolved.
Affecting Server - uniform (EU)
11/18/2015 15:09 The database has crashed in uniform.unisonplatform.com and we are resolving it now.
2:42PM PST - We are still working on resolving this and appreciate your paitence. We are going to each crashed DB and restoring them.
5:29 PM - We are currently restoring the crashed databases from backup and will let you know once it is completed.
6:21 PM - The restoration is in progress.
7:04 PM - The restoration is still in progress. We will update you shortly.
7:27 PM - - The restoration is still in progress. We will update you shortly.
7:59 PM - The restoration is still in progress. We will update you shortly.
8:28 PM - The restoration is still in progress. We will update you shortly.
8:55 PM - The restoration is still in progress. We will update you shortly.
9:29 PM - The restoration is still in progress. We will update you shortly.
9:53 PM - The restoration is still in progress. We will update you shortly.
10:29 PM - The crashed DBs have been restored. Now the sites are running fine. Please have a check. Sorry for the inconvenience caused.
Affecting Server - golf
7:20 PM PST : we are performing a fsck on var partition of golf.unisonplatform.com. We will update you with the details.
7:50 PM PST : The fsck is still in progress. We will update you with the details.
8:02 PM PST -: fsck completed. Server is back online and running fine now. Thank you for the patience and co-operation.
Affecting Server - S4T9
Hi,
We are currently performing maintainance on the server. We will let you know the details through this thread. We appreciate your patience.
PDT Time: 10:25 AM
We are currently performing file system check on the server. We will let you know once it is completed. We appreciate your patience.
PDT Time : 10:45 AM
Fiile system check on the server in progress. We will let you know once it is completed. We appreciate your patience.
PDT Time : 11:19AM
Server is back online after file system check.
Affecting Server - saints
5:29 PM server is under maintainance.
6:03 PM maintainance is completed.
Affecting Server - golf
11/07/2015 00:35 The server will go offline now for performing maintenence (filesystem check) and will be back online very soon.
11/07/2015 01:20 The server is back online.
Affecting System - ams004.unisonplatform.com
11/05/2015 22:36 We are facing an attack in the server ams004.unisonplatform.com. We are mitigating the issue now. Once we fix the issue we will update you.
11/05/2015 22:49 We have successfully stopped the attack. The server is back and stable.
Affecting Server - whiskey
12:39 PM : fsck has started on the server on partition /tmp
1:11 PM : fsck is in progress
2:05 PM : fsck is still on progress
2:14 PM fsck has begun on sda2 (/var)
2:28 PM fsck on the fsck on /dev/sda8; its the last partition to do, also the biggest.
3:01 PM fsck is sill on progress
3:01 PM fsck is on progress for /home
3:39 PM fsck is still on progress
4:23 PM fsck has been completed and the server is back online.
Affecting System - AMS Datacenter Packetloss
8:05 AM PST : We have reports of packetloss at our AMS DC, we are working to resolve this and will keep you updated.
8:18 AM PST : This has now been resolved, we appreciate the paitence it appears to have been a mitigated DDOS.
Affecting Server - bills (EU)
There has been an attack to the server Bills.unisonplatform today 04:27 PM PDT .We are still working on it. We will update you the details through this post shortly.
04:50 PM PDT : The attack is resolved. Feel free to contact us incase if you face any isssues.
Affecting Server - bills (EU)
Hi,
There has been an attack to the server Bills.unisonplatform today 8:21 PM PDT .We are still working on it. We will update you the details through this post shortly.
The attck to the Bills server has been successfully mitigated.(Saturday, 31 October 2015 Pacific Time (PDT) ).
We are closing out this thread.
Affecting Server - golf
10/31/2015 05:51 We are performing server maintence in golf.unisonplatform.com. Server will be back online soon.
10/31/2015 06:11 We have successfully completed the maintenence. The server is back online.
Affecting Server - S8A7
Thu Oct 29 22:01:26 PDT 2015
We are taking down S8A7.unisonplatform.com for maintanence.
Maintenance has completed and the server is back online at 22:32 PDT 2015
Affecting Server - Gladiator (ASIA)
11:25 PST : Gladiator is down, we have tried a graceful reboot and that has not remedied the situation we are not working on other resolutions.
12:20 PST : Gladiator is back up, it appears we had an enormous amount of outbound 'abuse' or spam which caused the issue, we are working on mitigating this customer and appreciate your patience.
Affecting Server - Blue
10:45AM PST : We could see FS error on / partition. We are performing FSCK on / partition.
12:09 PST : We are currently performing an FSCK.
12:31 PST : We are still working on completing the FSCK, we appreciate your patience.
12:42 PST : We are rebooting the server and the FSCK is complete.
12:51 PST : We are facing issues with boot and are working to resolve thie server.
1:07 PST : Currently running another FSK on one of the mounted drives.
1:54 PST : Blue is back online.
Affecting System - VPS/Shared/Reseller
7:42AM PST : Roughly 15 minutes ago, one of our VPS servers was hit with a large DDOS attack it is now being null routed and service is expected to be back up very shortly, this attack is on one vps but the attack is so large it is causing service disruptions on the entire rack. We will keep you updated with progress via this network thread.
8:08AM PST : The issue has been mitigated we are still seeing a few lingering servers with issues and are working feverishly to bring back all these services!
8:33AM PST : The issue has been fully rectified, we are now closing the network thread, if you still have any remaining issues please do submit a ticket.
Affecting Server - SR27
10/20/2015 07:48 /var partition is experiencing file system error and we are forced to do the needed maintenance now.
We will be updating the details soon. Currently the maintenance is in progress.
Please hold on for further updates.
10/20/2015 08:48 Maintenance is over and the server is back online.
Now everything back to normal and seems perfect.
Affecting Server - Black2
Tue Oct 20 03:23:48 PDT 2015
We have installed new security check on the server black2.unison.Bots pass random user/pass as arguments and attack using wp-login.php. When they suceed on a user pass combination, they will try to exploit that user/website and eventually server. When we have protection like this, bots will never get access. You guys just need to provide the username showing in the box and the answer of question (just some maths) as password , youwill be redirecting to wp-login page.
Please contact us if you have any doubts on it.
Affecting Server - bills (EU)
Affecting Server - packers (EU)
Hi,
The server DBMS have faced a sudden issue which led to the crash of some databases on the server. We have already corrected this issue and currently we are restoring the crashed db's on the server.
7:59 PM Restoration is still in progress
1:22 AM Restoration is still on progress
13:40 PM Restoration is still on progress
15:41 PM Final maintenance is going on. Every thing will be back online soon.
19:34 PM Final maintanenance is going on. Every thing will be back online soon.
08:30 PM Final maintanenance is going on. Every thing will be back online soon.
09:48 PM Final maintanenance is going on. Every thing will be back online soon.
- 2:29pm PST - Cleaning up and bringing back fully online.
Affecting Server - niners
We have experienced wp_attack with the server and blocked the ip : 142.4.0.169
--------------------------------
[Tue Oct 13 14:31:06.623414 2015] [:error] [pid 12554:tid 139863422568192] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N6qLb@F0AADEK4@IAAADZ"]
[Tue Oct 13 14:31:09.761297 2015] [:error] [pid 12554:tid 139863600895744] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N7aLb@F0AADEK5BMAAADI"]
[Tue Oct 13 14:31:09.964888 2015] [:error] [pid 9672:tid 139863139342080] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N7aLb@F0AACXIaZEAAAB0"]
----------------------------
11:38 AM PDT
Affecting Server - packers (EU)
10/17/2015 09:42 We are forced to do some maintenance in the server and the maintenance is in progress. We are extremely sorry for the inconvenience caused.
The server will be back online soon.
10/17/2015 10:30 The maintanence has been completed.,the server is up now. Thanks for your cooperation.
Affecting Server - cardinals
10/17/2015 04:11 Server needs an immediate reboot for unavoidable maintenance and we have rebooted the server. However it might take some time to get the server back online.
Thanks for your cooperation.
10/17/2015 04:45 The maintanence is still ongoing. Thanks for your cooperation.
10/17/2015 05:00 The server has been successfully rebooted. Thanks for your cooperation.
Affecting Server - Colts
10/17/2015 04:14 Server needs an immediate reboot for unavoidable maintenance and we have rebooted the server. However it might take some time to get the server back online.
Thanks for your cooperation.
10/17/2015 04:35 THe server has been successfully rebooted and the server is up now. Thanks for your cooperation.
Affecting Server - texans
kernel upgrade on server on node server dfw003 on 11:10 PM
kernel upgrade on server dfw003 completed successfully.
Affecting Server - R9WK
Kernel upgrade on the node server dfw003 on 11:10 PM
kernel upgrade on server dfw003 completed successfully.
Affecting System - ns100.eleven2.com
10/15/2015 10:37 Maintenence in ns100.eleven2.com. We are curently working on it.
10/15/2015 10:43 The server is backonline after maintenence.
Affecting Other - Seems attack on colo4
We are currently facing attack on servers in colo4 dc.
2:12 PM PDT
servers are working fine now.
Affecting Server - golf
1:08 AM PDT we are doing fsck on /var partition
1:54 AM PDT fsck completed
Affecting Server - golf
12:15 AM PDT we are doing fsck on /var partition
12:19 AM PDT fsck postponed
Affecting Other - ams servers
1:00 AM PDT All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.
1:44 AM PDT we are still working on this. Please hold on for further updates.
2:45 AM PDT Packet loss on server has been fixed now and all the services are running fine.
Affecting Other - LA DC
Wed Oct 7 22:14:32 PDT 2015
We will be upgrading our switch in LA DC. There is will be a down time of less than 30 minutes.
Wed Oct 7 22:48:17 PDT 2015
The switch upgrade has been completed and all servers is back online.
Affecting Other - LA DC
We will be rebooting a core router in Los Angeles. The downtime should be 5-10 minutes.
Affecting Other - ams servers
8:48 AM PDT All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.
9:40 AM PDT Our senior technicians are still working on it. Thank you for your co-operation.
11:30 AM PDT We are still working on resolving the issue. Thank you for your co-operation.
12:20 PM PDT We are still working on resolving the issue. We will keep you posted.
01:10 PM PDT Our DC technicians are working vigorously. Thank you for your co-operation.
02:00 PM PDT Our DC technicians are working vigorously. Thank you for your co-operation.
02:30 PM PDT Our DC technicians are still working on it. Thank you for your co-operation.
03:00 PM PDT The issue now resolved.
Thank you for your co-operation and understanding.
Affecting Other - Backup4 (See Description for Server List)
Backup restores will be unable for roughly 24 hours while the Backup4 backup server has a RAID rebuild after a multiple harddrive failure.
The affected servers:
S4X8.unisonplatform.com
S8A7.unisonplatform.com
SR27.unisonplatform.com
alpha.unisonplatform.com
dfw001.unisonplatform.com
dfw007.unisonplatform.com
dfw008.unisonplatform.com
dfw009.unisonplatform.com
golf.unisonplatform.com
kilo.unisonplatform.com
panthers.unisonplatform
quebec.unisonplatform.com
r3nr.unisonplatform.com
zulu.unisonplatform.com
victor
delta
romeo
black2
yellow
green
Affecting Server - R3NR
3:47 PM initiated fsck on the server .
Affecting Server - packers (EU)
8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
1:50 PM PDT issue has been fixed and enabled back port 25
Affecting Server - foxtrot
8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
12:50 PM PDT The spamming issue is reolved . Enabled back port 25 .
Affecting Server - xray
8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
12:30 PM resolved the spamming issue. changed the ports back to 25.
Affecting Other - Tampa and Bucks
Tampa, Bills and Bucks are currently offline running a quota check.
The quota checks are now completed.
Affecting Server - xray
09/21/2015 20:53 As part of an immediate maintenance needed for the server - xray.unisonplatform.com - we were forced to reboot the server. The maintenance is in progress and the server will be back online soon. Thanks for the cooperation.
09/21/2015 21:13 The server has sucessfully rebooted. Thanks for the cooperation.
Affecting Server - uniform (EU)
09/21/2015 20:46 As part of an immediate maintenance needed for the server - uniform.unisonplatform.com - we were forced to reboot the server. The maintenance is in progress and the server will be back online soon. Thanks for the cooperation.
09/21/2015 20:46 The server has rebooted sucessfully. Thanks for the coorporation.
Affecting Other - AMS Datacenter
All servers and VPS in our AMS data center will be rebooted to apply a kernel upgrade. Downtime should be minimal.
All reboots are completed and all servers are online.
Affecting Server - Cavaliers (LAX)
For an emergency maintenance for the server - cavaliers.unisonplatform.com - we are forced to reboot the server to correct the quota issues.<br />The server will be back online very soon.<br /><br />Thanks for your co-operation
Affecting Server - Warriors (LAX)
For an emergency maintenance for the server - warriors.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.
Thanks for your co-operation
Affecting Server - Nets (LAX)
For an emergency maintenance for the server - nets.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.
Thanks for your co-operation
Affecting Server - lions (LAX)
For an emergency maintenance for the server - lions.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.
Thanks for your co-operation
Affecting Server - niners
Affecting Server - Celtics (LAX)
4:05 AM PDT Maintainance on celtics.unisonplatform.com for correcting the quota issue.
Server will be back online soon.
5:17 AM PDT quota initialisation is still in progress.
6:25 AM PDT Maintenance has been completed. The server is up and running fine now.
Affecting Server - Green
4:05 AM PDT Maintainance on greens.unisonplatform.com for correcting the quota issue.
Server will be back online soon.
5:17 AM PDT quota initialisation is in progress.
5:39 AM PDT Maintenance is completed. The server is up and running fine now.
Affecting Server - lima
09/17/2015 02:23 As part of an immediate maintenance, we are forced to reboot the server now. The server will be back online very soon.
09/17/2015 03.17 The server maintenance is going on. The server will be back online very soon.
09/17/2015 04:13 The server reboot is sucessfully completed. Thanks for the corporation .
Affecting Server - Washington (LAX)
09/17/2015 00:29 As part of an immediate maintenance, we are forced to reboot the server now. The server will be back online very soon.
09/17/2015 01:15 Maintenance has been completed and the server is back online.Now everything seems perfect. Thanks for the co-operation.
Affecting Server - zulu
9:48 PM Easy Apache started
10:49 PM easy apache is over
Affecting Server - saints
6:46 PM PDT Maintenance is going on server
7:22 PM PDT Maintenance is under progress. Issue with the firewall, we have checking it.
Affecting Server - november
10.39 PM We are performinf fsck on /var parttition. Please hold on for further updates.
The mintenance has been completed
Affecting Server - R9WK
Aug 28 21:57:19 PDT -- A mintenance is needed on the server and we are starting this. We will update you the status through this thread.
Aug 28 11:45 PST The mintenance has been completed. The server is back to online.
Affecting Server - S8A7
09/10/2015 02:30 Maintenence on S8A7.unisonplatform.com
09/10/2015 03:15 S8A7.unisonplatform.com was down for the kernel upgarde and now it is back online on the new kernel.
Affecting Server - S8A7
09/05/2015 04:51 Mintence in S8A7.unisonplatform.com. Server will be back online soon.
09/05/2015 05:50 S8A7.unisonplatform.com is back online.
Affecting Server - bengals (LAX)
1:56 PM PST We have detected a file system error on / partition. We are performing fsck on the / partition now.
2:35 PM PST fsck still in progress.
3:14 PM PST fsck still in progress and is about to finish.
3:39 PM PST We have swapped out the raid card and updated the motherboard and bios firmware. fsck still undergoing.
5:23 PM PST fsck still in progress
5:39PM PST fsck is still in progress
07:15PM PST fsck is still in progress
8:07:15PM PST fsck is still in progress
8:51 PM PST fsck is still in progress
9:30 PM PST fsck is still in progress
10:17 PM PST fsck is still in progress
10:43 PM Fsck is still in progress. Meanwhile we are restoring data to new server. We will keep you posted.
11:28PM PST We have restored 34.2 GB so far.
12:41PM PST Restored 57GB so far.
2:12 AM PST restored 90 GB so far.
5:04 AM PST restored 158G so far.
5:48 AM PST restored 173G so far.
7:43 AM PST restored 211G so far.
9:49 AM PST restored 255G so far.
10:29 AM PST restored 258G so far
11:03 AM PST resored 259G so far
11:33 AM PST resored 260G so far
12:05 PM PST restored 267G so far
12:31 PM PST restored 271G so far
1:11 PM PST restored 286G so far
1:37 PM PST restored 293G so far
2:42 PM PST restored 311G so fart
3:19 PM PST restored 319G so far
3:46 PM PST restored 322G so far
4:27 PM PST restored 337G so far
5:14 PM PST restored 347G so far
5:59 PM PST restored 361G so far
6 :37 PM PST restored 371G so far
7 : 15 PM resrored 382G so far
8:18 PM restored 396G so far
9:20 PM PM restored 418G so far
10:13 PM restored 435G restored so far
10:55 PM restored 440G so far
11:42 PM restored 457G so far
12:47 AM restord 463G so far
2:52 AM 498G stored so far
4:25AM Restored 481.3 GB
6:25AM Restoration is in progress
The restoration process has been completed successfully and the server is perfect now.
Thank you for your co-operation.
Affecting Server - browns
1:56 PM PST We have detected a file system error on / partition. We are performing fsck on the / partition now.
2:35 PM PST fsck still in progress.
3:14 PM PST fsck still in progress and is about to finish.
3:39 PM PST We have swapped out the raid card and updated the motherboard and bios firmware. fsck still undergoing.
5:23 PM PST fsck still in progress
6:01 PM PST fsck is still in progress
6:32 PM PST fsck is completed and the server is up and running fine.
Affecting Server - bengals (LAX)
The server is under maintiannace 9:23 PM
Affecting Server - Bears (LAX)
9:16 PM PST We are performing easyapache on bears.unisonplatform.com for security hardening.
10:48 PM PST easyapache is in progress.
12:42 AM PST easyapache successfully completed. Server is running fine.
Affecting Server - Ravens (LAX)
1:02 AM PST We are performing easyapache on ravens.unisonplatform.com for security hardening.
Maintainance on ravens.unisonplatform.com has completed. 3:07 AM
Affecting Server - Ravens (LAX)
08/27/2015 18:22 We are working on the disk space issue of ravens.unisonplatform.com
Affecting Server - bengals (LAX)
08/27/2015 15:33 bengals.unisonplatform.com will go offline now for maintence. Will be back online very soon.
Affecting Server - browns
08/27/2015 15:42 browns.unisonplatform.com will go offline now for maintenence. Will be back online very soon.
Affecting Server - bengals (LAX)
1:30pm PST - Server is currently under attack, we are working on bringing this back up as soon as possible
Resolved attack, back up
Affecting Server - browns
1:30pm PST - Server is currently under attack, we are working on bringing this back up as soon as possible
Resolved attack, back up
Affecting Server - golf
07:40 PM PST Performing FSCK on /var partition in the server golf.unison. The server is will be up shortly.
08:15 PM PST FSCK has been completed and the server is working fine now.
Affecting Server - juliet
Hi,
We are performing a drive replacement on the server juliet.unisonplatform.com and there should be a downtime of few minutes. We will upate the status
11:42 PM PST : The server is already up after the drive replacement.
Affecting Server - R47E
10:44 PM PST Performing fsck on r47e.unisonplatform.com
11:54 PM PST Fsck is still in progress
12:58:22AM File system check still ongoing on home partition
3:10 AM File system check has been completed. All the services are back online.
Affecting Other - LA DC
At 21:00 (9PM PST) Monday August 17, 2015, we will be performing a UPS maintenance.. At this time the UPS will be taken out of the loop and we will be on straight utility power at this time. No downtime is expected. The window is 4 hours, but we expect it will take approximately 2 hours to complete.
As of 23:22, the maintence has been completed. No issues occured.
Affecting Server - cardinals
10:53 PM -- Quota maintenance on the server cardinals.unisonplatform.com has been started. We will update you the status.
Maintenace is completed and the server is back online.
Affecting Server - Colts
Starting maintenace for quota fix on colts server.
Maintenance is still under progress, will update the status shortly.
We are still working on fixing the quota issue and will keep you updated.
This has been successfully completed and the server is back online.
Affecting Server - Colts
08/16/2015 14:29 We are performing a server maintenence in colts.unisonplatform.com. The server will be backonline soon.
08/16/2015 15:00 The maintenence is successfully completed. The server is back online.
Affecting Server - R3NR
Fsck on the server is initiated./usr partion. The services will be down. 6:57 PM CST
the fsck is completed and the server is back online
Affecting Server - lions (LAX)
08/11/2015 00:17 We're rebooting e2host1003 to attach new backup drive. The server will be unreachable for a few minutes.
We are still working on it and will update you once it is completed.
Server is under maintenance. we will keep you updated.
Affecting Server - R9WK
Hi,
Maintenance is going on server r9wk.unisonplatform.com. We will let you know the details shortly.
08/08/2015
Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.
08/08/2015 23:25:09
Maintenance is currently going on server r9wk.unisonplatform.com. We will keep you updated.
08/09/2015 0:39:58
Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.
01:42:25
2:53 AM PST Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.
3:39 AM PST Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.
3:56 AM PST Maintance has been completed. The server is up and running fine.
Affecting Server - SR27
4:39 AM PST This is to inform you that a filesystem check has been iniitated
5:56 AM PST fsck still in progress
6:25 AM PST fsck has been completed. Server is up and running fine now.
Affecting Server - R9WK
5:48 AM PST performing fsck on r9wk.unisonplatform.com
5:52 AM PST fsck completed on r9wk.unisonplatform.com. server is up and running fine now.
Affecting Server - R9WK
The server is under maintainace for correcting disk space isseus. 2:30 PM. We will let you know the details. Please hold on.
Maintainence is complete .The server is back online
Affecting Server - Knicks (ASIA)
A Kernel upgrade is initiated on the server 1:44 PM
Kernel upgrade has succesfully completed
Affecting Server - Bulls (ASIA)
A Kernel upgrade is initiated on the server 1:44 PM CST
Kernel upgrade has succesfully completed
Affecting Server - eagles (ASIA)
A Kernel upgrade is inititated on the server. 1:20AM
Kernel upgarde suceesfully completed
Affecting Server - vikings (ASIA)
A Kernel upgrade is initiated on the server 1:20 PM CST
Kernel upgarde suceesfully completed .
Affecting Server - yankee (ASIA)
Hi,
Maintainance is going on server yankee.unisonplatform.com. We will update you the details soon.
It was a netwok issue . Now it is resolved 12:40 AM
01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;
http://www.iinet.net.au/status/
Affecting Server - vikings (ASIA)
Hi,
Maintainence is going on the server vikings.unisonpaltform.com We will let you know the details shortly. 12:26 AM CST
It was a network issu Now it is resolved : 12 45 AM CST
01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;
http://www.iinet.net.au/status/
Affecting Server - eagles (ASIA)
Maintainence is going on the sever Eagles.unisonplatform.com . We will let you know the details shortly. 12:20 AM
It was a network issue. Now it is resloved. 12:45 AM
01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;
http://www.iinet.net.au/status/
Affecting Server - Gladiator (ASIA)
Hi,
Maintenance is going on server gladiator.unisonplatform.com. We will let you know the details shortly.
It was a network issue. Now it is resolved. 12:40 AM
01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;
http://www.iinet.net.au/status/
Affecting Server - Bulls (ASIA)
miaintanence in the server is going on 12 :19 AM
It was a network issue. Now it is resolved. 12 :40 AM
Affecting Server - Knicks (ASIA)
Hi,
Maintainence is going on the server Knicks.unisonplatform.com . We will let you know the details hortly. 12 :30 AM
It was a netwok issue. It is now resolved. 12 : 45 AM
Affecting Other - AMS Datacenter
Out Amsterdam location is currently being hit with a DDOS attack. We will post further updates shortly.
Update 6:41 pm CST :
ETA 20 minutes to resolve any remaining network issues.
Update: 6:42 pm CST:
The issues are now resolved.
Affecting Server - Ravens (LAX)
11:47 AM PST Recently we are facing large number of wordpress attacks to various domains on the server. The attack are from different IPs so that it will be difficult to control. Wordpress have addressed its bugs on the latest versions and we will suggest everyone to upgrade wordpress. Please upgrade wordpress on domains on the server ravens.unisonplatform to prevent heavy wordpress attack.
Affecting Server - R9WK
Mon Jul 27 20:42:29 PDT 2015
We are taking down server r9wk.unisonplatform.com for quote re initialization. We will keep you posted.
Mon Jul 27 21:23:56 PDT 2015
The server is back online and everything is fine now.
Affecting Server - SR27
This is to inform you that a filestystem check has been iniitated 2:58 AM CST
file system check is currently on progress 4:33 AM CST
The file system check is still going on. The serever will be soon back online. 5:03 AM CST
The file system check has been completed successfully. 7:30 AM CST
Affecting Server - golf
07/24/2015 05:20. Currently running fsck in /var on golf since it got readonly.
07/24/2015 06:05. We are still working on it.
07/24/2015 06:40. The file system check is still going on. It will be over soon.
07/24/2015 07:20. We are still working on it.
FSCK is still in progress and will update the status shortly.
11:00 AM PST FSCK is on going in the server.
02:35 PM PST FSCK is currently undergoing.
06:30 PM PST Once FSCK has been completed, still the /var partition has some issues, so we are restoring /var partition from r1soft.
7:40 PM : PST Restoring has completed we are verifying all the services.
9:41 PM PST Verification is completed and the server is online.
Affecting Server - Washington (LAX)
04:00 PM PST '/' partition has been filled in the server. Exim is currently stopped. We are working on this.
06:40 PM PST The issue has been fixed now.
Affecting Server - Ravens (LAX)
11:35 PM Tuesday, Central Time (CT): We are performing quota check on the server. Please hold on for further updates.
11:20 AM PST Quota check has been completed.
Affecting Server - S8A7
07/24/2015 05:25.As part of server maintenance, s8a7 is forced to take down offline. It will be over soon and server will be back online.
07/24/2015 06:05. We are still working on it.
07/24/2015 06:40. The file system check is still going on. It will be over soon.
07/24/2015 07:20. We are still working on it.
Chassis swap is in progress and the ETA is around 1 hour.
11:00 AM PST We are currently running FSCK in the server
11:10 AM PST FSCK has been completed. Server is up now.
Affecting Server - R9WK
This ts to inform that a file system check is currenly on the server 12:11 AM CST
file system check is completed
Affecting Server - R3NR
1:31 AM Sunday, Central Time (CT) Server is currently down and our senior admins are working on it. Please hold on for further updates
01:33 AM Sunday,Central Time (CT) Our senior admin is still working on it. We will be resolving it soon.
Issue has been resolved
Affecting Server - SB5Y
08:45 AM PST Apache down in the server. We are currently working on it.
09:20 AM PST We are currently working this with cPanel team and ClouldLinux team. This will be resolved as soon as possible.
10:27 AM PST We are currently performing a cPanel upgrade on the server. and will update you the status shortly.
12:30 PM PST The issue with "YUM" has been fixed. Currently we are performing easyapache on the server to solve the issue with apache.
01:00 PM PST The issue has been fixed now and the apache is up now.
Affecting Server - R3NR
Fsck on /var of r3nr server and its in progress . We will update you the status as soon as it is completed.
We are still working on the issue and will update you as soon as the issue is fixed.
2:21 PM PST file system check of /var is completed. server is running fine.
Affecting Server - Celtics (LAX)
Sat Jul 18 01:24:06 PDT 2015 We are enabling flashcache on the server. Please hold on for further updates.
Affecting Server - Nets (LAX)
Sat Jul 18 01:24:06 PDT 2015: We are enabling flashcache on the server. Please hold on for further updates.
Affecting Server - Ravens (LAX)
Sat Jul 18 00:15:38 PDT 2015: We are enabling flashcache on the server. Please hold on for further updates.
1:12 AM Saturday, Pacific Time (PT) This has been completed.
Affecting Server - R3NR
12:38 AM Saturday, Central Time (CT) We are performing kernel upgrade on the server. Please hold on for further updates.
1:17 AM Saturday, Central Time (CT) This has been completed.
Affecting Server - R3NR
5:27 PM PST performing fsck in the server r3nr.unisonplatform.com
6 20:44:48 CDT FSCK is still in progress
Jul 16 21:02:42 CDT 2015 FSCK completed
Affecting Other - Singapore Datacenter
2:05pm PDT - We are currently experiencing network issues at our Singapore Datacenter are are working with staff to resolve this issue.
2:13pm PDT - Issue has been resolved, will follow up.
Affecting Server - Ravens (LAX)
Tue Jul 14 00:31:16 PDT 2015 -- Rebooting the server ravens.unisonplatform.com for completing flashcache implementation.
This has been completed already and we are sorry for the delay in informing.
Affecting Server - Ravens (LAX)
Sun Jul 12 01:44:21 PDT 2015 --Performing flashcache implementaion on the server ravens.unisonplatform.com. We will update you the status.
This has been completed
Affecting Server - Rockets (LAX)
12:16 AM PST Maintanance in rockets.unisonplatform.com
12:35 AM PST completed
Affecting Server - jaguars
11:58 PM PST maintanance in jaguars.unisonplatform.com
12:08 AM PST maintanance is completed
Affecting Server - chiefs
11:24 PM PST we are performing kernel upgrade on chiefs.unisonplatform.com
11:58 PM PST this has been completed
Affecting Server - Washington (LAX)
11:24 PM PST we are performing kernel upgrade on washington.unisonplatform.com11:58 PM
11:58 PM PST completed
Affecting Server - Rockets (LAX)
This is to let you know that a kernel upgrade is initiated on the node server e2host1007. 5:09 AM CST
Maintaince is still on progress. 6:11 AM CST
Maintainace is over 6:31 AM CST.
Affecting Server - jaguars
This is to let you know that the a kenel upgrade is initiated on the node server e2host1007 5:09 AM CST.
Maintainacne is still on progress 6:11 AM CST
The maintainance is over . 6:31 AM CST
Affecting Server - cardinals
1:23 AM PST Maintanance in cardinals.unisonplatform.com
2.10 AM PST Maintanance has been completed
Affecting Server - Colts
1:23 AM PST Maintanance in colts.unisonplatform.com
2:10 AM PST Maintanance has been completed
Affecting Server - bengals (LAX)
10:52 PM PST There is some maintanance in the server bengals.unisonplatform.com going on from 10:52 PM
12:10 AM PST Quota initialization is on progress.
02:15 AM PST Maintanance has been completed
Affecting Server - chiefs
11.30 PM PST Maintenance in chiefs.unisonplatform.com
03.05 AM PST Maintenance has been completed.
Affecting Server - Washington (LAX)
11.30 PM PST Maintenance in washington.unisonplatform.com
03:05 AM PST Maintenance has been completed.
Affecting Server - Bears (LAX)
12:05 AM PST Maintenance in bears.unisonplatform.com
03:05 AM PST Maintenance has been completed.
Affecting Server - falcons (LAX)
12:05 AM PST Maintenance in falcons.unisonplatform.com
03:05 AM PST Maintenance has been completed.
Affecting Server - Rams
2:52 AM PST we are performing fscheck due to some file system error in the server.
3:00 AM PST fscheck completed
Affecting Server - Nets (LAX)
11:15 PM PST Maintenance in nets.unisonplatform
11:25 PM PST Maintenance has been completed
Affecting Server - Celtics (LAX)
11:15 PM PST Maintenance in celtics.unisonplatform.com
11:25 PM PST Maintenance has been completed.
Affecting Server - yankee (ASIA)
The servee is under mainatainace. 5:00 AM PST.
The server is back on. Maintainance is completed.
Affecting Other - maintenance
<strong>12:00 PM PST: arrow.unisonplatform.com server is down due to maintenance.</strong>
Maintenance has been completed and the server is up now.
Affecting Server - golf
07:00 AM PST: We have encountered FS error in golf server. Currently performing FSCK.
08:30 AM PST: We are currently running FSCK in the server.
08:50 AM PST: FSCK has been completed and server is back to online.
Affecting Other - AMS VPS001
3:10pm PDT - Updating Kernal, will be bringing server down for a moment to update kernal.
3:25pm PDT - Complete
Affecting Server - Ravens (LAX)
Updated on 06/06/2015 02:28
All clients using a Wordpress blog are recommended to upgrade to the latest Wordpress version asap. There is a critical security update. Full deatils can be found at https://wordpress.org/news/2015/05/wordpress-4-2-2/. Due to wordpress vulnerability server is facing spamming issues. Please upgrade wordpress version within 24 hours, otherwise we will take necessery actions.
Affecting Server - golf
We are facing few issues with golf server. We are working on the issue and will update the status shortly.
Affecting Server - yankee (ASIA)
We are experiencing packet loss from the server and is working on resolving the issue with highest priority. We will provie an update with the status shortly.
The issue is resolved now and the server is working fine.
Affecting Server - sierra
Hi,
Wed Jun 17 16:31:49 CDT 2015--- We are doing kernel upgrade on the server and we will let you know once the task is completed.
Wed Jun 17 16:46:53 CDT 2015---Kernel Upgrade has been completed and server is runnning on the new kernel.
Affecting Server - vikings (ASIA)
There is packet loss in server. We are working on it and will update the status shortly.
The server is okay now.
Affecting Server - yankee (ASIA)
There is packet loss in server. We are working on it and will update the status shortly.
The server is okay now.
Affecting Server - Gladiator (ASIA)
There is packet loss in server. We are working on it and will update the status shortly.
The server is okay now.
Affecting Server - eagles (ASIA)
There is packet loss in server. We are working on it and will update the status shortly.
The server is okay now.
Affecting Server - Bulls (ASIA)
There is packet loss in server. We are working on it and will update the status shortly.
The server is okay now.
Affecting Server - lima
04:15:36 PDT 2015 We are currently performing quota check in r9wk.unisonplatform.com
Affecting Server - S8A7
There is fs error in home partition of s8a7 sever. We are going to run fsck in home partition.
FSCK is still in progress and will keep you updated with the status.
FSCK is completed and sever is working fine now.
Affecting Server - echo
6:37 PM PDT -- echo.unisonplatform.com: server is facing some issues. We are working on it.
Sun Jun 7 19:35:31 PDT 2015
The datacenter says the server has a dead Power supply. They are going to replace it now. ETA is 20-30 minutes. We will keep you posted.
Sun Jun 7 20:10:01 PDT 2015
The datacentre is replacing the Power supply. We will keep you posted.
Sun Jun 7 20:24:50 PDT 2015
The Power supply cable has been replaced and the server is back online. Thank you for the cooperation.
Affecting Server - vikings (ASIA)
We are doing maintenance on the server. Kindly co-operate.
Affecting Server - eagles (ASIA)
We are doing maintenance on the server. Kindly co-operate.
Affecting Server - echo
Hi,
We are rebooting the sever for kernel upgradation pupose.
Your co-operations is much appreciated.
Thank you.
Affecting Server - echo
Server is currently facing some issue. We are working on it.
Affecting Server - echo
echo.unisonplatform.com: server is facing some issues. We are working on it
Maintenance is still under progress and will provide an update shortly.
Maintenance is completed and the server is back online.
Affecting Server - Colts
Hi,
As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum.
8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly.
Server bare-metal restoration is still in progress, we will keep you update through this forum.
10:50am PDT -This is to update you that the restoration is still ongoing and we will keep you updated.
2:40pm PDT - The restore is still in progress and we will update the status.
3:32pm PDT - This is to inform that the restoration still takes place. Kindly hold on
6:11 PM PDT - The restoration is still in progress. We will keep you updated.
06:49 PM PDT - The restoration is still in progress. We will keep you updated.
07:55 PM PDT - The restoration of 247 GB Has been completed. Please kindly hold on.
09:45 PM PDT - The restoration of 313 G has been completed. Please kindly hold on.
10:13 PM PDT - The restoration of 346 G has been completed. Please kindly hold on.
11:18 PM PDT - The restoration of 384 G has been completed. Please kindly hold on.
12:22 PM PDT - The restoration of 409 G has been completed. Please kindly hold on.
01:13 AM PDT - The restoration of 424 G has been completed. Please kindly hold on.
05:08 AM PDT - The restoration of 511 G has been completed . Please Kindly hold on.
9:53 AM PDT - Currently 628G has been restored and the restoration is still in progress. Please hold on for updates.
11:05 AM Hi,
6/2/2015:
8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly.
Server bare-metal restoration is still in progress, we will keep you update through this forum.
10:50am PDT -This is to update you that the restoration is still ongoing and we will keep you updated.
2:40pm PDT - The restore is still in progress and we will update the status.
3:32pm PDT - This is to inform that the restoration still takes place. Kindly hold on
6:11 PM PDT - The restoration is still in progress. We will keep you updated.
06:49 PM PDT - The restoration is still in progress. We will keep you updated.
07:55 PM PDT - The restoration of 247 GB Has been completed. Please kindly hold on.
09:45 PM PDT - The restoration of 313 G has been completed. Please kindly hold on.
10:13 PM PDT - The restoration of 346 G has been completed. Please kindly hold on.
11:18 PM PDT - The restoration of 384 G has been completed. Please kindly hold on.
12:22 PM PDT - The restoration of 409 G has been completed. Please kindly hold on.
01:13 AM PDT - The restoration of 424 G has been completed. Please kindly hold on.
05:08 AM PDT - The restoration of 511 G has been completed . Please Kindly hold on.
9:53 AM PDT - Currently 628G has been restored and the restoration is still in progress. Please hold on for updates.
11:05 AM PDT -Currently 654G has been restored and the restoration is still in progress. Please hold on for updates.
12:36 PM PDT -Currently 680G has been restored and the restoration is still in progress. Please hold on for updates.
2:32 PM PDT -Currently 708G has been restored and the restoration is still in progress. Please hold on for updates.
07:15 PM PDT - Restore has been completed and server is currently working fine.
Affecting Server - lima
Hi,
As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum.
Hi,
We have re-scheduled this to next off peak hours, we will let you know when we try to do this reboot. Now I am closing this.
Affecting Server - cardinals
Hi,
As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum.
8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly.
Server is back online, and all services are rrunning properly. We have monitored server for the past 1 hour and no issues reported so far. Now we are closing this thread.
Affecting Server - Green
Hi,
We are rebooting the server for kernel upgrade. We will let you know once the task is completed.
This has been completed.
Affecting Server - Green
Hi,
We are migrating the server green.unisonplatform.com from the current node to a new one and we are taking down the services during this time. We will update you the status.
This has been completed.
Affecting Server - S4T9
Hi
The /usr partition on the server have file system errors and we are currently performing a files system check on the partition.
FSCK is still going on. We will keep you updated.
The server is still undergoing File system check. We will keep you updated regarding the status.
File system check is in progress. We will keep you updated.
resolved
Affecting Server - golf
We are performing file system maintaince on the server golf.unisonplatform.com.
Affecting Server - Nets (LAX)
Hi,
Currently we are facing an issue with round cube. We are trying to fix this issue. Please hold on for further updates.
The issue has been corrected.
Affecting Server - chiefs
Hi,
We are rebooting the server chiefs.unisonplatform.com for quota maintenance.
Hi,
This has been completed.
Affecting Other - LA DC CLIENTS
Wed May 20 06:35:53 PDT 2015
There was an emergency maintenance in the Datacenter that have resulted in the server reboots.
We apologize for the inconvenience caused.
The servers will be online shortly.
Affecting System - Email
We are aware of a known issue with our email systems and are currently working on resolving this as we speak, expect full return of email shortly!
Affecting Server - Nets (LAX)
Hi,
We are performing a mysql maintenance on nets.unisonplatform.com. We will update you once it is complted.
Hi,
Issue has been resolved.
Affecting Other - EU Servers
The following servers will be rebooted to apply important kernel upgrades:
patriots.unisonplatform.com
foxtrot.unisonplatform.com
xray.unisonplatform.com
The downtime should not exceed 5-10 minutes.
Affecting Other - Europe Servers
The following servers will be rebooted to apply kernel upgrades:<br /><br /> <p>packers.unisonplatform.com<br />dolphins.unisonplatform.com<br />bills.unisonplatform.com<br />tampa.unisonplatform.com<br /><span style="font-size: 10px;">bucks.unisonplatform.com<br /><br />The total downtime should not exceed 5-10 minutes.</span></p>
Update:
All upgrades are now complete.
Affecting Server - lima
Hi,
Rebooting raiders.unisonplatform.com for kernel upgrade.
Affecting Server - lima
Hi,
We are going to reboot the server e2host1003.unisonplatform.com for kernel upgrade.
Affecting Server - lima
Hi,
We are going to reboot the server e2host1002.unisonplatform.com for kernel upgrade.
Affecting Other - Wordpress Users
All clients using a Wordpress blog are recommended to upgrade asap to the latest Wordpress version. There is a critical security update. Full deatils can be found at https://wordpress.org/news/2015/05/wordpress-4-2-2/
Affecting Other - VPS004 LA VPS Server outage
11:12am PDT - VPS servers on VPS004 have had a power failure and we are working FAST to bring this back up, we apologize for the downtime and will keep you updated.
Affecting Server - xray
8:14am PDT - We are aware of the attack on xray and are working diligently to mitigate this attack. We appreciate your patience in the matter
Affecting Server - uniform (EU)
The server Uniform will be going down for a reboot to apply a kernel upgrade. It should only be down 5-10 minutes.
Affecting Server - Clippers (EU)
The server Clippers will be going down for a reboot to apply a kernel upgrade. It should only be down 5-10 minutes.
Affecting Server - Heat (EU)
The server Heat will be going down for a reboot to apply a kernel upgrade. It should only be down 5-10 minutes.
Affecting Server - golf
Hi,
Performing fsck on /var partion in server golf.unisonpaltform.com due to file system error. The details will be updates soon.
This has been completed.
Affecting Server - Washington (LAX)
performing Quota check in washington.unisonplatform.com
Affecting Server - Washington (LAX)
Rebooting the server washington.unisonplatform.com for maintenance
Rebooting the server washington.unisonplatform.com for maintenance
this has been completed
Affecting System - Technical Support
If your ticket was closed and not resolved please reopen the ticket, we have had some issues with our desk this morning and are trying to solidify current ongoing issues with tickets. We appreciate your assistance. ~Management
Affecting Server - foxtrot
Hi,
We are going to perform Easyapache on the server to convert mpm to workers. We would appreciate your co-operation.
Affecting Server - Clippers (EU)
Hi,
We are going to perfom Easy apache on the server to conver mpm to workers. We would apppriate your co-operation.
Affecting Server - romeo
Updated on 09:23 AM Wednesday, 28 April 2015
We are experiencing some issues with the server and we are still working on it. We will keep you updated
The issue has been solved.
we are closing this forum
Affecting Server - Washington (LAX)
Hi,
We are taking down the server washington for maintainance. Inconvienience is regretted.
Sun Apr 26 23:13:59 PDT 2015
The server is back online with flashcache.
Affecting Server - chiefs
Hi,
We are taking down the server chiefs for maintainance. Inconvienience is regretted.
The maintainance is over. The server is back online.
We are closing this forum.
Affecting Server - lima
Hi,
We are running easyapache on server lima.unisonplatform.com. We will update you with the progress.
Succesfully completed easyapache
Affecting Server - juliet
We will be taking the server offline shortly to do an emergency RAM upgrade.
We had scuceesfully completed RAM upgrade.
Affecting Server - jets
Wednesday, 22 April 2015, 00:47
Please be informed that, we have taken the Jets server for maintenance as a part of upgrading MySQL to mariadb. Our senior admins are working on this. Please allow some hours to complete the process. Meanwhile your patience will be appreciated.
Wednesday, 22 April 2015, 04:27
This has been completed
Affecting System - DDOS
This has been already mitigated and we are monitoring the servers.
2:21pm PDT - we are currently experiencing a DDOS on one of our main racks are are working diligently to mitigate this issue.
Affecting Server - niners
9:17am PDT - One of the shared IP's was under attack earlier this morning, we have mitigated the attack and are working on bringing the IP back up.
9:34am PDT - 192.40.115.77 has been re-added to the server, we will keep this up to monitor the IP over the next few hours.
Affecting Server - uniform (EU)
9:19am PDT - Uniform is being reviewed by a level 3 agent as we are seeing some issues with one of the configurations, we are working feverishly to resolve any and all issues on a per domain incident. Thank you!
9:33am PDT - Uniform is back at 100%
Affecting Server - jets
Tue Apr 21 00:02:36 CDT 2015
Stopping MySQL on jets.unisonplatform.com for MariaDB conversion. We will keep you posted.
MySQL service has been restarted on jets.unisonplatform.com.
Affecting Server - november
Tuesday, 21 April 2015, 00:09
Hello,
Please be informed that, we are now upgrading the MySQL to mariadb on server. Our senior admins are working on this and the process will be completed soon. Meanwhile your patience will be appreciated.
Tuesday, 21 April 2015, 01:24
Hello,
Please be informed that, we have now completed the upgradation. Thank you for your patience.
Affecting Server - Blue
Hi,
Stopping mysql for the maraidb conversion and we will update you the progress.
Server is upgraded to maraidb.
Affecting Server - S8A7
Hi,
Server is under maintenance to do fsck on /var
Server is currently up and working fine.
Affecting Server - juliet
Affecting Server - india
Updated on Tue Apr 14 01:05:39 CDT 2015
Stopping MySQL on india.unisonplatform for MariaDB conversion.
We had finished maintenace in the server.
Affecting Server - S4T9
Hi,
We would like to inform that currently we are performing FSCK in s4t9.unisonplatform.com . We will inform you the details once the tack is completed.
Affecting Server - Ravens (LAX)
Friday, 10 April 2015, 02:19
Hello,
Please be informed that, the server ravens is taken for maintenace as a part of MySQL upgrading to mariadb. Our senior admins are working on this. Mean while your patience will be appreciated.
Affecting Server - Yellow
Thu Apr 9 00:11:32 PDT 2015
Stopping Mysql service for yellow.unisonplatform.com for MariaDB upgrade.
Thu Apr 9 02:44:21 PDT 2015
The server has been upgraded to MariaDB.Affecting Server - alpha
CST Wednesday, 08 April 2015, 01:35
Hello,
Please be informed that the Alpha server has been taken down for maintance. Our senior admins are working on it. Mean while your patience would appreciated. We will update you the further details here.
CST Wednesday, 08 April 2015, 06:00 AM
Maintance has been completed and the server is online now.
Affecting Server - R47E
Hi,
Stopping MYSQL for mariadb upgrade.
Affecting Server - xray
04/07/2015 10:51am - We have reported a DDOS and are currently working on mitigating the issue
3:00pm - This appears to have been a routing issue and has since been resolved.
Affecting Server - uniform (EU)
04/07/2015 10:51am - We have reported a DDOS and are currently working on mitigating the issue
3:00pm - This appears to have been a routing issue and has since been resolved.
Affecting Server - Blue
11:16am PST - As a follow up from the dc wide network issues we had, we are issuing an update on the blue server issues, we are currently having routing issues with some ip ranges and are working fast to get this resolved for any and all customers affected. We appreciate your patience due to the issue.
11:42am PST - The blue server network issue has been resolved.
Affecting System - DFW Servers Packetloss
7:42am PST - There is a known network issue that is datacenter (Dallas) wide that we are working on with our techs, we are working expeditiously to resolve this issue. Stay tuned for further updates
8:55am PST - We have found that only certain servers are being affected, we are working hard with our network providers and datacenter techs to resolve this, thank you for your patiance.
9:43am PST - The issue has been resolved, and all servers are showing back up.
Affecting Server - kilo
Tue Apr 7 02:58:36 CDT 2015
Tue Apr 7 04:30:47 CDT 2015
kilo.unisonplatform.com has been successfully upgraded to Mariadb. Also all services are running fine now.Affecting Server - mike
Hi,
We would like to inform you that we are stopping Mysql service in mike.unisonplatform.com for mariadb conversion. The details will be updated once the task is completed.
Time: Mon Apr 6 01:26:54 CDT 2015
The server has been successfully upgraded to MariaDB. Server is running fine without any issues.
Affecting Server - papa
Friday, 03 April 2015, 23:37
Hello,
Pleae be informed that, we have taken down the server Papa for maintenance. Our senior admins are working on this and server will be back to normal soon. We will update you soon regarding this here. Meanwhile your patience will be appreciated.
Saturday, 04 April 2015 03:11
Hello,
We have resolved the issue and the server is back to normal. Thank you for your patience.
Affecting Server - texans
Rebooting the servers r9wk and texans for maintenance
This has been completed.
Affecting Server - Washington (LAX)
Hi,
We are stopping MYSQL service for the mysql conversion(Mariadb).
MariaDB upgrade completed in Washington.
Affecting Server - R9WK
Updated on Fri Apr 3 03:28:42 PDT 2015
We are stopping mysql service on r9wk.unisonplatform.com for mariadb conversion.
Updated on Fri Apr 3 04:56:46 PDT 2015
Mariadb conversion has been completed on r9wk.unisonplatform.com and confirmed that Mysql service is fine.
Affecting Server - R9WK
Updated on Thu Apr 2 23:26:18 PDT 2015
Hi Guys,
We have recently updated our Apache configurations with fcgi, some older scripts running on suphp may need to be manually edited on a case by case basis, if this is happening to you please submit a ticket and we will resolve this as quick as we can for you.
Affecting Server - panthers
Thursday | 26 March 2015 | 06:46 AM CST
Server is experiencing some issue with cloudlinux configuration after the recent kernel upgrade. We will get back to you soon
Affecting Server - Gladiator (ASIA)
Affecting Server - jets
Saturday, 28 March 2015, 01:13
Hello,
Please be informed that, we are taking down the server jets.unisonplatform.com, for a FSCK. We will update you further regarding this here. Meanwhile your patience will be appreciated.
Saturday, 28 March 2015, 03:19
Hello,
Please be informed that, we have now completed the FSCK on jets.unisonplatform.com. Thank you for your patience.
Affecting Server - Clippers (EU)
Guys,
There was ddos attack faced on server clipper and we found out the atatcked domain and suspended it. Now the issue is resolvesd.
Affecting Server - Heat (EU)
Guys,
There was ddos attack faced on this server and we found out the attacked domain and suspended. Now the issue is resolved.
Affecting Other - Heat and Clippers
Affecting Other - Heat and Clippers (ams001)
Affecting Server - Gladiator (ASIA)
8:55am PDT - We are currently facing server issues and are working dilligently to resolve these issues. Please watch this network thread for updates it is a known issue.
9:30am PDT - We are still working on resolving the issues facing Gladiator, we have a DC tech reviewing the issues.
10:31am PDT - We are currently checking drives
11:13am PDT - Our DC Techs is still checking and reviewing drives
12:34pm PDT - Faulty raid card maybe to cause, we are replacing the card and setting up a second server in case any data is corrupted. We will keep you updated.
2:18pm PDT - Still working on server with lead techs and L3's
4:52pm PDT - We are working with the DC staff to run a FSCK on the server.
Wednesday, 25 March 2015, 00:09
Please be informed that, we have now fixed the issues on the server. Thank you for your patience.
Affecting Server - cowboys
The server Cowboys is currently experiencing some network issues. We will update this post shortly with further information.
Affecting Server - india
Affecting Server - Knicks (ASIA)
Hello,
Please be informed that knicks.unisonplatform.com is facing some issues with the firewall. The server requires a reboot after enabling the kernel modules. There will be a few minutes of downtime. Apologies for the inconveni8ence caused.
Hello,
The server is now back online and csf is functioning normallly now. Thank you for your patience.
Affecting Server - texans
CST Sunday, 15 March 2015, 01:4
Hello,
Please be informed that, we are now converting Texan server to mariadb. We will update you regarding the status here. Meanwhile your patience will be appreciated.
Sunday, 15 March 2015, 03:08
Hello,
Please be informed that, we have now completed the mariadb conversion.
Thankyou for your patience.
Affecting Server - india
Hi,
We are performing litespeed to apache conversion on the server india.unisonplatform.com. We will keep you updated.
We are postponding this task. We will let you know with the details.
Affecting Server - Ravens (LAX)
Tue Mar 10 21:05:56 PDT 2015
We are performing litespeed apache conversion on the server ravens.unison . We will update you once it is completed.
We have stopped litespeed apache conversion for today. Will do it toimmorrow.
The litespeed apache conversion process has been started
The litespeed apache conversion process has been completed.
Affecting Server - niners
Wed Mar 11 06:53:34 GMT 2015
We are rebooting niners.unisonplatform.com server for enabling quota.
server is up.
Affecting Server - india
While checking we could see that a huge attack from the IP "193.200.241.3" to 53 port. We have blocked the IP on csf and iptables. Also we have disabled the 53 port. We are still checking the server.
Affecting Server - jaguars
Hello,
We are facing a disk quota issue with the server jaguars.unisonplatform.com. We are working on it and will infrom the details shortly.
The issue has been resolved. We have checked some random sites in jaguar everything seems to be fine.
Affecting Server - bengals (LAX)
Hi,
On our monitoring we could see that / is filled on bengals and we are working to clear this issue
Affecting Server - bravo
Affecting Server - india
Saturday | 7 March 2015 | 10:27 AM CST
We have changed the IP of all domains using IP 174.136.50.31 in this server to a new IP 174.136.50.254 . Yiou dont need to make any changes if you are using our nameservers. If you are pointing your domain via A record using remote nameservers, you should update the IP to 174.136.50.254 for properly resolving the domains.
Affecting Server - november
CST Thursday, 05 March 2015, 23:47
Hello,
Please be informed that the server november.unisonplatform.com - will be down for some time as part of doing file system check. We will update you shorlty regarding the status here. Meanwhile your patience would be highly appreciated.
CST Friday, 06 March 2015, 00:32
Server back to online. Thnak you for your patience.
Affecting Server - romeo
Affecting Server - romeo
Date and Time:
Sunday March 1, 2015 at 10:38PM CST
Issue:
We are stopping mysql service in romeo.unisonplatform for performing final sync before IP Switch. We will keep you posted.
Update:
As of 11:12PM CST, the mysql sync has completed. We are doing final preparation for the IP move to the new server.
Update:
This is completed
Affecting Server - packers (EU)
Updated on Wednesday | 25 February 2015 | 18:51 PM CST
Please note that mariaDB conversion is in progress on server. MySQL service will be down for some time. Please wait for further updates.
This has been completed.
Affecting Server - romeo
Saturday | 28 February 2015 | 5:20 AM
We have stopped mysql in the server now. Rsync of hime directories is in progress. We will keep you updated
We have started the mysql
Affecting Server - november
Affecting Server - charlie
We have stopped mysql in charlie.unison for maintanence due to some issues with innodb.
Please wait for the updates once done.
Affecting Server - Yellow
Affecting Server - golf
Wednesday | 18 February 2015 | 05:39 AM CST
We are facing some issues with the server. Our senior admins are working on this. We will update you soon.
Wednesday | 18 February 2015 | 07:12 AM CST
Issue has been fixed and the server is online now. Please contact us back, if you face any further issues.
Affecting Server - lima
On 14 February 2015 we will be removing Microsoft FrontPage extensions from all our servers. Microsoft FrontPage extensions are blocking the ability to upgrade cPanel & WHM software. Microsoft discontinued support for FrontPage extensions on Linux servers in 2006. We are required to remove the extensions or the servers will become prone to vulnerabilities. All cPanel providers will be required to remove FrontPage to be able to upgrade.
---- What is FrontPage?
Microsoft FrontPage is a discontinued WYSIWYG HTML editor and Web site administration tool from Microsoft for the Microsoft Windows line of operating systems. Microsoft FrontPage has since been replaced by Microsoft Expression Web and SharePoint Designer, which were first released in December 2006.
---- Does this effect me?
Most likely it does NOT. Very few people still use FrontPage since Microsoft discontinued it in 2006.
---- What if I use FrontPage?
You can still publish changes to your sites using the FTP upload option. FrontPage script features (including hit counters, guestbooks, feedback forms, and search boxes) will no longer function. You can replace them with new free scripts that our script installer will auto install for you from your cPanel control panel.
If you have any questions about this change please open a support ticket.
Front page removed from all unisonplatform servers..Closing the thread.
Affecting Server - Colts
CST Tuesday, 17 February 2015, 02:23
This is to inform that colts server is stopping to enable flashcache. We will update here for the further details.
Mean while your patience would be appreciated.
Tuesday, 17 February 2015, 02:37
Issue is resolved. Server is back to online.
Affecting Server - cloud1
1:50pm PST 2/11/2015 - We have reports of a switch issue at our datacenter affecting our cloud customers, we have a resolution time of ~5 mins
1:54pm PST 2/11/2015 - Resolved
Affecting System - US nameservers
Friday | 06 February 2015 | 17:04 PM CST
We are facing some issues with our US nameservers. Our L3 team is working on this. We will post further updates on this issue here.
Friday | 06 February 2015 | 19:59 PM CST
We had some DNS servers in part of the dns cluster go haywire. This should now be resolved. We will do a final sync later tonight, but nothing is expected to be impacted at that time.
Affecting Server - romeo
Maintenance in progress on romeo.unisonplatform server.
Maintenance is completed and server is working fine now.
Affecting Server - romeo
Monday | 09 February 2015 | 20:48 PM
This is to inform you that, we are facing some issues with server. Our senior admins are working on it. Issue will be resolved soon. We will update you here.
Affecting Server - lima
This has been completed and the server is up.
We are rebooting the servers bengals.unisonplatform.com and browns.unisonplatform.com for maintenance. We will update you the status.
Affecting Server - cardinals
This has been completed succesfully.
A kernel upgrade is performed on the servers cardinals.unisonplatform.com and colts.unisonplatform.com. A reboot should be needed during this process.
Affecting Server - vikings (ASIA)
Saturday, 31 January 2015, 04:10
Our senior admins are working , to convert MySQL to MariaDB. Issue will be resolved soon, we will update you.
Saturday, 31 January 2015, 04:10
This has been completed.
Affecting Server - Rams
Quota maintenace was succesful and the server is up.
Rebooting the server rams.unisonplatform.com for quota maintenance.
Affecting Other - US Servers
Friday | 30 January 2015 | 15:29 PM CST
We are still experiencing issue with secondary US nameserver, so domains may not resolve properly at this time. Our higher level admins are still working on this. We shall keep you updated. Thank you for your patience
Please open a ticket if you have issues with any domains
Affecting System - US nameservers
Affecting Server - bills (EU)
Thursday | 29 January 2015 | 20:32 PM
We are rebooting the server to apply some update and it will be online soon.
Thursday | 29 January 2015 | 20:41 PM
Server is online now.
Affecting Server - Bears (LAX)
Thursday, 29 January 2015, 02:55
We are facing some issues with the server and the senior admins are working on this. We will update you soon.
Affecting Server - Colts
Thursday, 29 January 2015, 02:57
We are facing some issues with the server. Our senior admins are working on this. We will update you soon.
Affecting Server - alpha
Tuesday, 27 January 2015, 02:31 CST
Hello,
Please note that mariaDB conversion is in progress on alpha server. MySQL services will be down for some time. We sincerely appreciate your patience regarding this.
MariaDB conversion failed in alpha. We have switched back to mysql. Theservice is working fine now.
Affecting Server - Rams
Affecting Server - niners
Affecting Server - alpha
Monday, 26 January 2015, 02:42 CST
Hello,
We are switching alpha.unison from litespeed to apache and upgrading it to version 2.4 also changing handler to fcgi from suphp and changing to event php is along with xcache
Apache 2.4 as EVENT+ php 5.* as fcgi
Please note that we are doing all these to stabilize the server more and increase the performance.
We wil update you soon after this process is completed.
The server has been upgraded to Apache 2.4 as EVENT+ php 5.* as fcgi. All servies are functioning well.
Affecting Other - All servers
Affecting System - Europe Resellers
All resellers in our Europe datacenter location using their own custom nameservers will need to update the IP addresses those nameservers point to.
The new IP addresses are:
ns1.europe.eleven2.com = 185.46.121.155
ns2.europe.eleven2.com = 162.219.251.104
The old DNS clusters will be taken offline on December 4th, 2014 (extended). If you're using our name servers no changes are required.
Affecting Server - Knicks (ASIA)
Hi,
This to inform you that we are upgrading mysql to mariadb on our server 'knicks.unisonplatform.com'. Recently many innodb issue in mysql has been reported. As a precaution of that we are changing mysql to mariadb which has same functionality of mysql. We had already implemented in many of our servers and we assure that during this change your databases will not be affected and it would run better than mysql. Please note that during the upgrade there will be down time.
We will keep you updated regarding this.
Upgrade has been completed. Now Maria db 5.5 is running on the server.
Affecting Server - Heat (EU)
Hi ,
We could see that frontpage extension is installed in server heat.unisonplatform.com. Cpnael has discontinued support for FrontPage® extensions on Linux servers in 2006. Please take all necessary actions as we disabling front page extension in a period of 48 hours.
This to inform you that we are upgrading mysql to mariadb on our server 'heat.unisonplatform.com'. Recently many innodb issue in mysql has been reported. As a precaution of that we are changing mysql to mariadb which has same functionality of mysql. We had already implemented in many of our servers and we assure that during this change your databases will not be affected and it would run better than mysql. Please note that during the upgrade there will be down time. Also we had recently upgraded mysql 5.1 to 5.5.
We will keep you updated regarding this.
Affecting Server - bills (EU)
Hi ,
We could see that frontpage extension is installed in server bills.unisonplatform.com. Cpnael has discontinued support for FrontPage® extensions on Linux servers in 2006. Please take all necessary actions as we disabling front page extension in a period of 24 hours.
Affecting Server - Colts
Hi ,
We could see that frontpage extension is installed in server colts.unisonplatform.com. Cpnael has discontinued support for FrontPage® extensions on Linux servers in 2006. Please take all necessary actions as we disabling front page extension in a period of 24 hours.
Affecting Server - cowboys
Maintenance in progress due to quota issue in cowboys.unisonplatform.com.
Quota issue has not been fixed. Server is going offline for quota maintenace.
The quota issue has been fixed. We are closing the thread.
Affecting Server - zulu
Affecting Server - bravo
Affecting Server - bravo
Updated on 7:45 AM Wednesday, December 17, 2014
We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.
We have nullrooted the main IP due to a DDOS attack. We are investigsting on this and will keep you updated with the proceedings.
Today the bravo server was again under DDOS attack. The attack was mainly on 2 domains in the server. We are terminating those accounts in the server. Also updated DC to lift the null route on main IP of the server.
We will update once the DC removed the null route on the IP.
The DC have removed the null route on the IP.We are closing this thread.
Affecting Server - Blue
We are currently experiencing email authentication errors, please bare with us as we resolve these issues. ~ Brandon
Hi Guys,
The email authentication errors has been resolved now.
Affecting Server - mike
Updated on 7:45 AM Wednesday, December 17, 2014
We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.
The packet loss issue has been resolved, the server is running fine without any issues.
Affecting Server - kilo
Updated on 7:45 AM Wednesday, December 17, 2014
We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.
The packet loss issue has been resolved, the server is running fine without any issues.
Affecting Server - juliet
Updated on 7:45 AM Wednesday, December 17, 2014
We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.
The packet loss issue has been resolved, the server is running fine without any issues.
Affecting Server - india
Updated on 7:45 AM Wednesday, December 17, 2014
We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.
The packet loss issue has been resolved, the server is running fine without any issues.
Affecting Server - s4x8
Updated on 7:45 AM Wednesday, December 17, 2014
We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.
The packet loss issue has been resolved, the server is running fine without any issues.
Affecting Server - Dolphins (EU)
Affecting Server - Yellow
Hi,
Performing MySQL upgrade on server yellow.unisonplatform.com. We are taking down the server for some time. We will update you the details soon. Inconvienience is regretted.
Due to some issues, we haven't upgraded mysql on the server. We will perform mysql upgrade later. We will notify you in prior
Affecting Server - cardinals
Tuesday | 09 December 2014 | 02:17 AM CST
Please note that we have stopped "cardinals.unisonplatform.com" for maintanence. Our senior admins are working on it. We will update you once it is completed. Please hold on.
Tuesday | 09 December 2014 | 02:42 AM CST
The issue has been fixed. Please have a check now.
Affecting Server - s4x8
Affecting Server - india
Monday | 15 December 2014 | 18:50 PM
There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.
Monday | 15 December 2014 | 19:33 PM
This should be fine now.
Affecting Server - juliet
Monday | 15 December 2014 | 18:50 PM
There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.
Monday | 15 December 2014 | 19:33 PM
This should be fine now.
Affecting Server - kilo
Monday | 15 December 2014 | 18:50 PM
There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.
Monday | 15 December 2014 | 19:33 PM
This should be fine now
Affecting Server - mike
Monday | 15 December 2014 | 18:50 PM
There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.
Monday | 15 December 2014 | 19:33 PM
This should be fine now
Affecting Server - vz01.
Monday | 15 December 2014 | 18:50 PM
There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.
Monday | 15 December 2014 | 19:33 PM
This should be fine now
Affecting Server - bravo
We are experiencing some issue with server bravo.unisonplatform.com , we are working on it and will get back to you once its fixed
We would like to inform you that issue has been fixed. Please have a check and let us know if you need any assistance.
Affecting Server - R3NR
Sunday | 14 December 2014 | 21:07 PM CST
This is to inform you that we are performing fsck on /usr on server r3nr.unisonplatform.com . Our senior admins are working on it. The issue will be resolved soon. We will update you here. Please hold on.
Sunday | 14 December 2014 | 21:24 PM CST
This is to inform you that maintanence has been completed. Please have a check and let us know if you need any assistance.
Affecting Server - Black2
Hi,
We are performing final database sync on black2 server after the migration.
Database sync has been completed. MySQL is up and running.
Affecting Server - zulu
Affecting Server - cardinals
Monday | 08 December 2014 | 01:26 AM CST
We are facing some issue with the server Cardinals. Our senior admins are working on it. The issue will be resolved soon. We will update you soon here. Please hold on.
Affecting Server - echo
We are working on this issue and it will be fix as soon as possible. We will post further updates on this issue here.
Hello Guys, the issue is resolved and we are closing this network thread.
Affecting Server - Black2
Sunday | 30 November 2014 | 00:03 AM
Please be informed that we are rebooting server black2 for performing fsck on /home. We will update you once it is completed.
Sunday | 30 November 2014 | 01:56 AM
Please be informed that fsck has been completed. Please have a check.
Affecting Server - foxtrot
Affecting Server - xray
This thread is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 82.145.48.4 you will need to update it to 185.46.122.34 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process.)
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
========================================
Updates will be posted below as they are avaliable
========================================
This is to inform you that xray.unisonplatform migration has been completed.
Affecting Server - Seahawks (LAX)
we have corrected this and disk space usage is normal now.
Monday | 24 November 2014 | 07:52 AM
The root partition has become full and our senior admins are working on it.We shall updatee once everything is back online
Affecting Server - foxtrot
Affecting Server - foxtrot
This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 82.145.48.8 you will need to update it to 185.46.121.194 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
Affecting Server - R3NR
Monday | 17 November 2014 | 18:02 PM CST
We are experiencing some issue with server and we are working on it. We will get back to you once its fixed.
The issue has been fixed now
Affecting Other - vikings and eagles
Tuesday | 18 November 2014 | 12:39 PM
We are going to perform kernel upgrade shortly for the nodes in which vikings.unisonplatform.com & eagles.unisonplatform.com is present. We will post further updates here
Tuesday | 18 November 2014 | 12:55 PM
This has been completed and servers are online
Affecting Server - jaguars
Tuesday | 18 November 2014 | 01:57 AM
Please be informed that we have rebooted server jaguars to enable disk quota. The quota initialization is going on in server. Our senior admins are working on this issue.
Tuesday | 18 November 2014 | 02:49 AM
Please be informed thta uota initialization is completed and disk quota is enabled in jaguars.
Affecting Server - cowboys
Thursday, 13 November 2014, 12:05 pm CST:
We are working on this and it will be fixed soon
Affecting Server - bills (EU)
Sunday | 16 September 2014 | 15:16 PM
we are having some issue with one of the IP in the server and our senior admins are wokring on it now. We will post further updates on this issue here.
Affecting Server - bills (EU)
There is a DDOS attack on the server and we are currently working on this issue to resolve it.
Affecting Server - cardinals
Please be informed that we are performing fsck on cardinals.unisonpaltform.com
FSCK is completed and WHM is loading fine.
Affecting Server - jaguars
We are taking down for kernel upgrade, we will update you the status.
Server is up, and services are running fine.
Affecting Server - bengals (LAX)
Hi
There will be a small downtime for bengals and browns for kernel upgarde.
Kernel upgrade completed. Closing the therad . Browns and bengals are online now.
Affecting Server - packers (EU)
Updated on 6.00 am Wednesday, 12 November 2014
The server is up and the services are running fine but slowness has been reported. Our admins are working on it and we shall keep you posted with updates.
Affecting Server - niners
We are performing kernel upgrade for the node in which niners.unisonplatform.com and rams.unisonplatform.com are present.
We will update the details shortly in this thread.
Affecting Other - node server e2host1004 is being rebooted
Hi ,
The node server e2host1004 is being rebooted for kernel upgrade.We will update you the details.
the server is up and working fine.
Affecting Server - chiefs
There will be a small outage for chiefs and washington servers for kernel upgrade in the node.
Please wait for updates.
the server is back online.
Affecting Other - node server e2host1003 is being rebooted for kernel upgrade.
Hi ,
The node server e2host1003 is being rebooted for kernel upgrade.We will update you the details.
Affecting Server - chiefs
Hi
We are facing some issues with the server chiefs.unisonplatform.com. We are working on it and will update the status shortly.
The isssue has been resolved, server is running fine without anu issues.
Affecting Server - Clippers (EU)
Hi,
This is to inform you that we are facing some issues with the server clippers.unisonpatform.com. We are working on this and will update the details shortly.
The issue has been resolved. The server is running fine without any issues.
Affecting Other - e2host1002.unisonplatform.com
Hi,
We are taking down node server e2host1002.unisonplatform.com for kernel upgrade.We will update you the details.
The upgrade has been compleated.
Affecting Other - Node server e2host1001
Hi,
We are taking down server node server e2host1001 for kernel upgraqde. We will update you the details.
Kernel upgrade has been compleated. The node server is up and working fine.We are closinmg this thread.
Affecting Server - bengals (LAX)
Affecting Server - browns
Affecting Server - cowboys
We are performing kernel upgrade for the node hosting s7r9 and cowboys.
We will update in this thread once completed.
The server is up with new kernel. Closing this thread.
Affecting Server - charlie
We are performing kernel upgrade for the node in which green.unisonplatform.com and charlie.unisonplatform.com is present.
We will update the details shortly in this thread.
We are working with the DC technicians to bring back the server online. We will update this therad regarding this.
Both charlie and green are up with new kernel.
Affecting Server - Green
We are performing kernel upgrade for the node in which green.unisonplatform.com and charlie.unisonplatform.com is present.
We will update the details shortly in this thread.
Both charlie and green are up with new kernel.
Affecting Server - texans
We are performing kernel upgrade for the node in which texans.unisonplatform.com and r9wk.unisonplatform.com is present.
We will update the details shortly in this thread.
server is up with new kernal.
Affecting Server - S4T9
Friday | 07 November 2014 | 22:35 PM
Please be informed that we are performing FSCK on /var partion in the server s4t9.unisonplatform.com.
Friday | 07 November 2014 | 22:51 PM
This has been completed. Please have a check.
Affecting Server - jaguars
Affecting Server - jaguars
We are taking down Mysql service for emergencey upgradation.
We are taking down server jaguar.unison. We are going to perform ipswitch on the server.We will update you further details.
the Ip switch has been compleated. The server Jaguar has been switched from e2host1006 to e2host1007 We are also closing this ticket
Affecting Server - patriots (EU)
This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 82.145.37.66 you will need to update it to 185.46.121.130 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
Just an update
If your ip is currently 82.145.37.66 you will need to update it to 185.46.121.130 once the migration is complete.
This has been completed.
Affecting Other - sing3.unisonplatform.com
Hi,
We would like to inform that sing3.unisonplatform.com is down. We are checking it with the DC. Server vikings and eagles will be down. We will update you shortly.
Hi,
The server has been up and fine. Alll servers are running fine on the node server.
Affecting Server - jaguars
Wednesday | 29 October 2014 | 23:17 PM
Please be informed that we are going to perform apache upgrade and maria db switching in server. Our senior admins are working on this. We will update you here. I sincerely appreciate your patience in the mean time.
Thursday | 30 October 2014 | 03:56 AM
Please be informed that apache upgrade has been completed with fcgi and xcache. Switchng db is in progress.
Thursday | 30 October 2014 | 05:56 AM
MariaDB conversion has been completed.
Affecting Server - xray
Wednesday, 29 October 2014, 02:04
Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
Thankyou for understanding us.
Affecting Server - zulu
Thursday | 09 October 2014 | 03:06 AM CST
This is to inform you that we are facing some issues with the server. Our senior admins are working on this. We will update you here.
Thursday | 09 October 2014 | 05:24 AM CST
Thank you for the patience. Issue has been fixed now. Please have check.
Affecting Server - foxtrot
Affecting Server - chiefs
Affecting Server - Black2
Updated on 7:23 AM Friday, October 24, 2014
The filesystem check is being performed on the server. We shall update you once it is completed.
Updated on 7:57 AM Friday, October 24, 2014
This has been done.
Affecting Server - Blue
Hello,
This has been completed and the server is running fine.
Hello,
We are performing FSCK on /var partion in the server blue.unisonplatform.com.
Affecting Server - hotel
Hi,
This is to inform you that server hotel.unisonplatform server's main IP has been null routed due to network abuse.
We are working with the DC to rectify it and will update the forum once done.
Hi,
The issue has been rectified and now the server main IP is up.
Affecting Server - golf
Friday, 24 October 2014, 02:55 PM CST
Please note that we have found fs error on var partition in golf server. Our senior admins are working on this. Issue will be resolved soon. Please hold on.
Affecting Server - lima
Affecting Server - bucks (EU)
This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 88.150.141.21 you will need to update it to 185.46.121.66 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
The sever migration has been completed.
Affecting Server - packers (EU)
Affecting Server - Blue
Hi,
We are performing filesystem check as we could see that there was fs errors on /var patition. We will update you the details.
Hi,
The filesystem check has been completed and the server is up and online now. We are also closing this thread.
Affecting Server - lima
We are performing fsck on /home for lima server. We will updatre the thread once completed.
Fsck has been completed.
Affecting Server - cardinals
Hi,
We are rebooting the node e2host1006.unisonplatform.com for maintenance
The server is now up and running fine.
Affecting Server - Colts
Hello,
We would like to let you know that we are rebooting the following servers for maintainance:
============
newns2.asia.eleven2.com
colts.unisonplatform.com
jaguars.unisonplatform.com
cardinals.unisonplatform.com
===============
We will update you the details in time.
Cardinals is down now, we are working on it. Other servers is up already,
Cardinals is up now. Closing the thread.
We have issues for disk in colts, performing fsck on it.
Fsck has been completed and issue is resolved.
For maintanance purpose, we are rebooting the following servers again :
============
newns2.asia.eleven2.com
colts.unisonplatform.com
jaguars.unisonplatform.com
cardinals.unisonplatform.com
===============
We will update the thread once completed.
All servers are online now. Closing the thread.
Affecting Server - bills (EU)
This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 78.129.243.219 you will need to update it to 185.46.120.194 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
=================================
Updates will be below
=================================
We are performing IP swith of bills. The services will be down for few minutes.
Hi,
We have completed the IP switch. the new server is now upand running fine. Please let us know for any further assistance.
Affecting Server - packers (EU)
Hello,
This is to inform you that the packers move has been completed, we have confirmed all accounts properly moved to new server. We will stop basic services shortly and will proceed with the decomissoning of the old server.
Thanks
John
This thread is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 82.145.48.2 you will need to update it to 185.46.121.2 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process.)
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
========================================
Updates will be posted below as they are avaliable
========================================
Hi,
This is to inform that the packers migration is compleated. Please contact support for any issues.
Thanks.
Affecting Server - Dolphins (EU)
Hi,
This is to inform you that we are stopping Mysql service in dolphins.unisonplatform.com for maintenance
Mysql is now up and running fine.
Affecting Server - Dolphins (EU)
This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 78.129.243.10 you will need to update it to 185.46.120.226 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
==========================
Updates will be posted below
==========================
Hi,
This is to inform that we taking down services form perofming IP switch. Will keep updated.
Hi,
We have completed the IP swich and confirmed that all services are fine. Please let us know for any assistance .
Affecting Server - lima
Server taking down to perfrom FSCK on /var
FSCK completed, all services are running fine.
Affecting Server - falcons (LAX)
Affecting Server - Bears (LAX)
Affecting Server - niners
Hi,
We are now taking down the server for performing the flash cache implementation as a part of improving the quality of service.
Hi,
We have tried the implementation and was not successful .This in now postponed to off peak hours.
Hi,
Taking down the server for implementing flashcache on it.
Hi,
The server is online and is running fine now.
Affecting Server - Black2
Hello,
We would like to let you know that we are currently facing an fs error on the server black2.unisonplateform.com. We are currently working on this issue. We will update the details in time.
Hello,
The FSCK has been completed successfully. The server is up and running fine.
Affecting Server - golf
Thursday | 02 October 2014 | 11:15 AM
We are experiencing some issues on the server and our higher level admins are working on this and will get back to you soon.
The server is fine and is working fine now.
Affecting Server - golf
Affecting Server - lima
Hello,
This has been completed and the server is running fine.
Hello,
We are performing an fsck on server golf.unisonplatform.com .
Affecting Server - S8A7
Hi,
We are performing an fsck on server S8A7.unisonplatform.com .
Hi,
We have completed the fsck and the server is up and running now.
Affecting Server - Yellow
Hello,
We are taking down yellow.unisonplatform.com to perform fsck on /var partition. We will update once this is complete.
Regards
FSCK completed. Server is online now and is working fine.
Affecting Server - golf
Sunday | 28 September 2014 | 01:06 AM CST
This is to inform you that we are rebooting golf for performing fsck on var partition. Our senior admins are working on this. We will update you soon here.
Sunday | 28 September 2014 | 01:21 AM CST
.
Server is up and loading fine. Please have a check and let us know if you have any problem.
Affecting Server - SR27
Affecting Server - lima
Hi,
We have upgraded litespeed version on all the shared servers to 4.2.16 as the old one litespeed version was susceptible to Shellshock vulnerability. The latest version could block all the request with environment variable string (). The version could be verified by the command,
=-=-=-=-
root@s3c8 [~]# hostname
s3c8.unisonplatform.com
root@s3c8 [~]# /usr/local/lsws/bin/lshttpd -v
LiteSpeed/4.2.16 Enterprise
root@s3c8 [~]#
=-=-=-=-
Regards
Jeff
Affecting Server - jets
Hi everyone,
Currently, we are facing down issue with the server 'jets.unisonplatform.com' .
We are working with COLO4 Team to get the server back on-line. You will get updated with further informations shortly.
Hi All,
Currently we are doing chasis swap on the server with the DC team, please hold on.
Hi,
The server is now back online. Closing this thread.
Affecting Server - uniform (EU)
Affecting Server - uniform (EU)
We are going to reboot the server for enabling some firewall modules. We will keep you updated.
Server has been rebooted. Thanks for the patience.
Affecting Server - vikings (ASIA)
Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.
Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.
Affecting Server - Gladiator (ASIA)
Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.
Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.
Affecting Server - yankee (ASIA)
Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.
Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.
Affecting Server - eagles (ASIA)
Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.
Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.
Affecting Server - Blue
Affecting Server - Rams
We are taking down rams as part of Maintenance. We will keep you updated.
Maintanance is over and server is online now.
Affecting Server - niners
We are taking down niners as part of Maintenance. We will keep you updated.
Maintanance is over and server is online now
Affecting Server - SM4B
Affecting Server - Blue
Affecting Server - jaguars
This is to inform that server jaguars.unisonplatform.com is rebooting for maintenance.
Affecting Server - cardinals
This is to infor you that we are rebooting server "cardinals.unisonplatform.com" for maintenance.
Affecting Server - cardinals
This is to infomr that colts.unisonplatform.com is rebooting for maintenance
Affecting Server - cardinals
Restarting the node for maintenance.
Affecting Server - golf
Hi,
golf.unisonplatform.com has been taken down to perform fsck.
Regards
Jeff
Hi,
Fsck is completed on golf.
Regards
Jeff
Affecting Server - uniform (EU)
Tuesday | 02 September 2014 | 12:52 PM
This network thread is to inform you that we are in the process of migrating your server to our new UK datacenter located in Amsterdam. This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
What you need to know about this migration:
We do all the hard work ;)
It will require an ip change. If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.
If your ip is currently 82.145.48.6 you will need to update it to 185.46.120.131 once the migration is complete. (stay tuned to this thread for updates during the migration process.)
If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.
If you have any questions at all feel free to let us know.
=====================================================
Updates about the migration will be posted below as avaliable:
=====================================================
This is to inform that the uniform Migration is 50 percentage completed and is in progress.
Affecting Server - cardinals
Hello,
We are taking down the node server - e2host1006 - as part of maintenence.
We will udpate the details soon.
Regards,
Ashely
The server is up and is running fine now.
Affecting Server - cardinals
Wednesday, 17 September 2014, 03:46
This is to inform you that, we are taking down that server as part of maintenance for getting better performance .
Wednesday, 17 September 2014, 04:02
Server is back after maintenance. Please have a check.
Affecting Server - hotel
Affecting Server - cardinals
Hi All,
As part of maintenance for getting better performance, we are taking down the server - cardinals.unisonplatform.com - in three hours.
We will update the details soon.
Thanks,
Ashley.
Affecting Server - R3NR
Sunday | 14 September 2014 | 23:20 PM CST
This is to inform you that, we are performing fsck on /usr of the R3NR.welcomesearchers.com. Our senior admins are working on it and will update you soon. Please hold on.
Affecting Server - bills (EU)
Affecting Server - sierra
Sunday | 14 September 2014 | 03:50 AM CST
This is to inform you that, server partition / is readonly. Our senior admins are working on it. The issue will be resolved soon ans we will update you soon here.
We have completed the fsck on / partition and now the server is back online. It is fine now.
Affecting Server - zulu
Hello Guys,
We are taking down zulu for a file-system check in /var partition. We will let you know once this is completed. Estimated downtime is 30 minutes.
-Victor
============================
The task has been completed. We are closing this network thread.
-Victor
Affecting Server - Blue
Affecting Server - Yellow
Hello,
We would like to let you know that the we are currently rebooting the server to perform filesystem check in the server as we have faced a filesystem error in the same. We will update more details in progress.
Hello,
The fsck has been completed successfully and server is back online.
Thanks.
Affecting Server - Blue
Hi,
We are going to do Fsck on the blue.welcomesearchers.com server.
Affecting Server - mike
We are taking down mike server for upgrading RAM. We will update you the status.
Server is upo with the upgraded hardware, and all services are running fine.
Affecting Server - hotel
Hello,
We are performing a kernel upgrade in the server hotel, we will keep you upgraded.
We are unable to upgrade kernel in server due to some issues. We have rescheduled it to tonight.
We have installed new kernel on the server. The server need a rboot for upgrading kernel which is scheduled tonight off peak hours.
We are rebooting the server now, for switching to hybrid kernel.
The server is having hybrid kernel now, but still the server is facing some issues. So we have decided to migrate the server the server to brand new high specification server which will start from today night.
Affecting Server - Rams
Hi,
We are rebooting rams for maintenance and will update you once the server is online.
This is completed, also the server and services are fine.
Affecting Server - niners
Hi,
We are rebooting niners for maintenance and will update you once the server is online.
The services are fine in the server.
Affecting Server - golf
We are taking down golf server for doing fsck.
Completed the fsck in the server, currenty the server and services are runnig fine.
Sean
Affecting Server - Blue
Hi,
We are performing fsck in /home partition to recover the partition from fs error.
We will update you once the server is back online.
Hi,
We are rescheduling this for tomorow and will update when its done.
Affecting Server - lima
Hello,
We are facing slowness issue in the server lima.unisonplatform.com. We would like to let you know that we are currently working on the this. We will upadte you more details in time.
Hi Guys,
We are having high connections to the port 25 on the server and which in turn causing slowness issue. So we have blocked the port 25 temporarily and will keep you updated regarding the status.
We have taken necessary steps to prevent the attack and lifted the block on port 25. The server is working fine now.
Affecting Server - jaguars
Affecting Server - SM4B
Due to FSerror on the server sm4b.unisonplatform.com server, we are doing Fsck on the server.
Affecting Server - november
Hi,
Server november.unisonplatform.com went unresponsive quickly. We hav e initiated reboot. We will update the details soon.
H,i
The server is back online. We are closing this thread.
Affecting Server - xray
Server taking down for doing network upgrade.
Server is up and running fine now.
Affecting Server - zulu
Performing Fsck on /usr on the Zulu server.
Server is up and perfectly fine now.
Affecting Server - falcons (LAX)
Affecting Server - hotel
Affecting Server - victor
Hi Guys,
The server victor.unisonplatform.com is down, we are working on it and will keep you updated.
Hi Guys,
The server is back online.
Affecting Server - delta
Hi Guys,
The server delta.unisonplatform.com is down, we are working on it and will keep you updated.
Hi Guys,
The server is back online.
Affecting Server - Bears (LAX)
Monday | 01 September 2014 | 10:37 AM
Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
Thankyou for understanding us.
There were ddos attack against the server bears and some of the vps memory parameter got exhausted. We have controlled the attack and increased the vps memory parameters. Sites are runnig fine now.
Affecting Server - niners
Hello,
We are taking down niners for implementing Flash cache. We will update once complete.
Regards
Jeff
Hello,
We have curently stopped the task, this is due to few issues we have faced. We are by closing the thred and will alert if any further action is taken.
Currently the server and the services are running fine.
Sean
Hello,
We are taking the niners down for implementing flashcache. We will update you once completed.
Regards
Jeff
Hello,
We have enabled Flashcache in niners server and server is up now, Closing the thread. We will update if any futher issues.
Regards
Jeff
Affecting Server - hotel
Affecting Server - Bears (LAX)
We are taking down Mysql service for doing updradation. Please hold on we will update you the status.
Affecting Server - cardinals
We are taking down Mysql service for doing updradation. Please hold on we will update you the status.
Affecting Server - Clippers (EU)
Hi,
We are rebooting server clippers.unisonplatform.com for quota check.
We will update you once the server comes online.
Now the server is online. We are closing this thread.
Affecting Server - hotel
Affecting Server - hotel
Affecting Server - lions (LAX)
The server lions.unisonplatform will be down for sometime due to mainatanance. We will keep you updated.
The server lions is online now and is working fine.
Affecting Server - falcons (LAX)
Affecting Server - cowboys
Affecting Server - S7R9
stopping services of s7r9.unisonplatform.com for hardware upgrade
IP switch has been completed. Closing this thread,
Affecting Server - lions (LAX)
This is to inform that lions.unisonplatform.com will be offline as part of hardware upgrade.
The upgrade has been completed. Now the servr is functioning with SSD cache for better performance.
Affecting Server - tango
tango.unisonplatform.com is taking donw for Maintenance and will be offline for some time.
Serer is up and runnng fine
Affecting Server - tango
Mysql service will be stopped, for doing emergency upgradation on the serever.
Serivces are up.
Affecting Server - bengals (LAX)
This is to inform that bengals.unisonplatform.com will be offline for some time as the server is taking down for Maintenance.
bengals.unisonplatform.com is now up and running fine.
Affecting Server - browns
This is to infom that server browns.unisonplatform.com is taking down for Maintenance and will be offline for some time
Browns is now up and running fine.
Affecting Server - Rams
Saturday | 23 August 2014 | 09:14 AM
Currently we are experiencing some issue with the server and our senior admins are working on this. We will update the details here.
Thankyou for understanding us.
Hi,
We are currenlty restoring the r1soft backup and restoration is currently in progress. We will will update more details shortly.
Hi,
We have rebooted the node server. We will will update more details shortly.
Hi,
The server is back online and the server is working fine now.
Affecting Server - niners
Saturday | 23 August 2014 | 09:32 AM
Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
Thankyou for understanding us.
We are rebooting the node server.
Hi,
The server is up and working fine. We are closing this thread.
Affecting Server - cowboys
Sat Aug 23 01:40:39 CDT 2014
Stopping services for emergency maintenance on the server.
Hardware upgraded, and server seems fine now.
Affecting Server - lions (LAX)
Rebooting server for drive replacement, we will update you the progress.
Server seems fine now.
Affecting Server - R9WK
Affecting Server - jaguars
Updated on Wednesday 20 August 2014 08:56 AM CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated here.
Updated on Wednesday 20 August 2014 09:15 AM CST
Server should be fine now. Please open a support ticket, if you face any further issues.
Affecting Server - Rams
Tuesday | 19 August 2014 | 21:08 PM
We are experiencing some disk space issues on the server and we are working on it. We will get back to you soon
The disk space usage is normal now. The server is online and is running fine.
Affecting Other - seashore.unisonplatform.com
Hi,
We are performing kernel upgrade on server seashore.unisonplatform.com. We will update the ststus accordingly.
Hi,
The node server is up with new kernel. We are closing this thread.
Affecting Server - delta
Rebooting delta server for maintenance.
Server is up and running fine.
Affecting Server - victor
Rebooting server for emergency maintennance.
Server is up and running fine.
Affecting Server - lions (LAX)
Affecting Server - Rams
This is to inform that the server rams.unisonplatform.com taking down for maintenance.
maintenance of rams.unisonplatform.com is completed. Server is now up and runng fine.
Affecting Server - niners
This is to inform you that the server niners.unisonplatform.com will be offline due to maintenance.
maintenance of niners.unisonplatform.com is completed server is now up and runnng fine.
Affecting Server - S8A7
Hi Guys,
We are taking down s8a7.unisonplatform.com for maintanence. We will keep you updated.
Hi Guys,
The server is back online.
Affecting Server - S4T7
Hi Guys
We are stopping services on s4t7.unisonplatform.com for maintanennce.
Hi Guys,
The services are back online on s4t7.unisonplatform.com.
Affecting Server - S7R9
We were unable to connect to the server s7r9.unisonplatform.com and we had to perform a reboot , but the server in not back online.
We are working on it.
It is fine now.
The partition table was corrupted.We have recreated the partition table and also performed a grub re-install
Affecting Server - lima
This is to inform that lima.unisonplatform.com will be temporary down as we are performing fsck on /tmp partition.
Fsck on lima.unisonplatform.com is completed. All services are runing fine.
Affecting Server - yankee (ASIA)
Saturday | 16 August 2014 | 05:12 AM CST
This is to be informed you that, there is a maintenance issue is going on server Yankee. We will get back you once it completed.
Sunday | 17 August 2014 | 00:37 AM CST
The issue has been solved. Please have check from your end.
Affecting Server - R3NR
Hi Guys,
The services will be down on r3nr.unisonplatform.com for maintanence. We will keep you updated.
The maintanace is completed. Server is online and all the services are working fine
Affecting Server - Yellow
Hi Guys,
We are taking down yellow.unisonplatform.com for maintanence.
We will kep you updated.
Hi Guys.
The server is back online.
Affecting Server - niners
Affecting Server - Rams
Affecting Server - delta
Tuesday | 12 August 2014 | 14:00 PM
We are facing some issues with this server and our senior admins are wokring on it. We will keep you posted here.
This has been fixed
Affecting Server - jaguars
Affecting Server - victor
Affecting Server - Rams
Affecting Server - niners
Tuesday | 12 August 2014 | 06:09 AM CST
We are shutting down the server for performing a raid swap. We will be posting more details here shortly
Affecting Server - niners
Hi Guys,
We are taking down niners.unisonplatform.com for maintanence. We will keep you updated regarding the status.
Hi,
The server has been back online.
Affecting Server - Rams
Hi Guys,
We are taking down server rams.unisonplatform.com for maintanence. We will keep you updated regarding the status.
Hi,
The server has been back online.
Affecting Server - niners
Hi Guys,
We are taking down niners.unisonplatform.com for maintanence. We will keep you updated regarding the status.
Hi Guys,
The server is back online.
Affecting Server - Rams
Hi Guys,
We are taking down server rams.unisonplatform.com for maintanence. We will keep you updated regarding the status.
Hi Guys,
The server is back online.
Affecting Server - Rams
Friday, 08 August 2014, 00:29 AM CST
This is to be informed you that, we are taking down server Rams for quota check. We will get back you once it solved.
--------
We have finished quota check and the server is fine.
Affecting Server - Rams
Hello,
We are about to do a quota check in the server and this will take about 15 minutes to get completed.
----------
Quota check finished and the server is fine now.
Affecting Server - tango
We are rebooting server tango for doing FSCK on /var. We will update the progress.
Wed Aug 6 23:45:09 PDT 2014
Server is up now and all services are runnig fine.
Affecting Server - S7R9
Affecting System - sing3 node
Tuesday | 05 August 2014 | 12:59 PM
We are rebooting sing3 node server for kernel upgrade. We will post the update shortly.
Tuesday | 05 August 2014 | 01:30PM
The server is up with new kernel and working fine now.
Affecting Server - Yellow
We are rebooting server for yellow doing FSCK on /usr, we will update the progress.
FSCK has been completed, server is up and all services are running fine.
Affecting Server - charlie
Monday, August 4, 2014 at 4:59:46 AM CST
The server is having issues and our ssenior admins are checking on it. We shall update you with details here.
Monday, August 4, 2014 at 7:32:27 AM CST
The server has ben migrated to a brand new one and the new sever is up and stable.
Affecting Server - SR27
Performing fsck on /home on SR27.unisonplatform.com. Services will be down.
Completed fsck on SR27.unisonplatform.com. Server is up and running fine.
Affecting Server - charlie
charlie.unisonplatform.com is moving to a new server. Final home sync is completed. For performing final db sync we will shutting down mysql service for a short time.
We will update the status.
dbsync completed. Mysql is now started. The rest of the steps will be perfroming later.
Affecting Server - lima
We are doing FSCK on /home, the server will be rebooted for doing the same. We will keep you update the progress.
Server is up nad all services are running fine.
Affecting Server - Blue
We have found file system error on /var. We are doing fsck on the server. Server will be down for some time. We will update you once it has been completed.
We have completed the fsck and the server is up now.
Affecting Server - S8A7
Found file system error on /home. We are doing fsck. Server will be down for sometime. We will update you once it is up.
This has been completed. The server is completd and the server is up now.
Affecting Server - charlie
Friday | 01 August 2014 | 09:47 AM CST
We are experiencing some file system issues on this server at the moment. We have already started the transfer of accounts to a new server due to recent issues and it will be completed soon. Thank you for your patience
Friday | 01 August 2014 | 12:07 PM CST
We are going to do a filesystem check on /var partition to fix the current issue and shall get back to you soon
Friday | 01 August 2014 | 12:45:05 PM
We have sucesfully completed the filesystem check, now the server is fine.
Affecting Server - tango
Hi,
We are taking down server tango to perform maintainance on tango.
Server is up and all service are running fine.
Affecting Server - cowboys
Wednesday, 30 July 2014, 01:17 AM CST
Please be informed you that, we are rebooting server Cowboys for doing fsck on /var partition. We will update you oce it completed.
Wednesday, 30 July 2014, 02:54 AM CST
This has been resolved.
Affecting Server - tango
Wednesday, 30 July 2014, 02:52 AM CST
Please be informed you that we are rebooting the server Tango for perform fsck. We will update you once it completed.
Affecting Server - niners
This is to inform you that we are going to stop niners server for emergency maintence. We will update you once it completed
The maintanence has been completed.
Affecting Server - Rams
This is to inform you that we are going to stop rams server for emergency maintence. We will update you once it completed
The maintanence has been completed.
Affecting Server - falcons (LAX)
This is to inform you that we are going to reboot falcons server for emergency kernel upgrdation. We will update you once it completed
07/29/2014 05.15
This has been done.
Affecting Server - Bears (LAX)
This is to inform you that we are going to reboot bears server for emergency kernel upgrdation. We will update you once it completed
07/29/2014 05.15
This has been done.
Affecting Server - lima
Hi,
We are performing IP switch on green.unisonplatform.com. The staus will be updated shortly.
Affecting Server - lima
Hi,
Rebooting "lions.unisonplatform.com" for maintenance. The status will ne updated soon.
Affecting Server - niners
Monday | 28 July 2014 | 01:14 AM CST
This is to be informed you that, we are stopping MYSQL service in server to take backup MYSQL data for Mariadb installation. We will update you once it completed.
Affecting Server - Green
Affecting Server - R3NR
Sunday | 27 July 2014 | 01:35 AM CST
This is to be informed you that, we are rebooting server R3NR for filesystem check in /home partition. We will update you more details here. Please be patience.
Monday | 28 July 2014 | 06:00 AM
This has been completed.
Affecting Server - chiefs
Hi,
We are taking down cheifs for kernel upgrade.We will update you regarding the status accordingly.
Hi,
The server is back online and we are closing this thread.
Affecting Server - Washington (LAX)
Hi,
We are taking down washington.unisonplatform.com for kernel upgrade.We will update you regarding the status accordingly.
Hi,
The server is back online.
We are closing this thread.
Affecting Other - rebooting e2host1002
Hi,
We are taking down e2host1002 for kernel upgrade.We will update you regarding the status accordingly.
Hi,
We are closing this network thread as we were not able to perform the kernel upgrade due to some issues.
Affecting Other - seashore.unisonplatform.com
Hi,
We have a maintaince in seashore.unisonplatform.com node . We will have the task completed by an hour from now. We will update you the status accordingly.
Hi,
The maintanance has been completed. The server is working fine now.
Affecting Server - papa
Saturday | 26 July 2014 | 10:07 AM
We are experincing some issue with server papa and our senior admins are working on this. We will post the status here. Thankyou.
Saturday | 26 July 2014 | 11.00AM
We had failed to update the ststus. We had rebooted the server and the server came online at 10.50 AM.
Affecting Server - SM4B
Wednesday | 23 July 2014 | 23:20 PM CST
This is to be informed you that, we are rebooting server SM4B for performing fsck in /usr partition. We will update you once it completed.
Wednesday | 23 July 2014
This has been completed within a time frame of 1 hour.
Affecting Server - Rams
Hello,
This is to be informed you that, APACHE service on the rams server will be down for sometime for performing emergency maintenance on the server. We will update you once it completed.
This has been completed
Affecting Server - Rams
Wednesday | 23 July 2014 | 21:53 PM CST
Please be informed you that, we have stopped MYSQL service in server Rams, to sync MYSQL folder for MariaDB conversion. We will update you once it completed.
Affecting Server - cowboys
Wednesday | 23 July 2014 | 23:59 PM CST
Please be informed you that, we are rebooting the server for performing fsck on /home partition. We will update you once it completed.
Thursday | 24 July 2014 | 02:53 AM CST
This has been fine. Please have check.
Affecting Server - R3NR
Thursday | 24 July 2014 | 00:16 AM CST
This is to be informed you that, we are performing fsck on /home partition in server. We will update you here once it completed.
Thursday | 24 July 2014 | 02:53 AM CST
This has been fine. Please have check.
Affecting Server - golf
Wednesday | 23 July 2014 | 22:38 PM CST
Please be informed you that, we are Rebooting server Rams for performing fsck in /var partition. We will update here once it completed. Please be patience.
Wednesday | 23 July 2014 | 23:10 PM CST
This has been fine.
Affecting Server - Rams
Wednesday, 23 July 2014, 05:22 AM CST
This is to be informed you that, we have disabled the MYSQL service in server for some maintenance. We will update you once it fixed.
We have re-enabled mysql on the server. We are closing this thread scince the maintenance has completed.
Affecting Server - charlie
Tuesday | 22 July 2014 | 23:15 PM CST
This is to be informed you that, we are going to perform filesystem check in server. We will update you once it completed.
This has been completed. Downtime was one hour.
Affecting Other - ns1.europe.eleven2.com
Tuesday | 22 July 2014 | 08:30 AM
Hello,
Server 'ns1.europe.eleven2.com' went read-only. We are checking the issue with maximun priority. We will keep everyone updated regarding the progress.
----------
Tuesday | 22 July 2014 | 10:30 AM
We have done the file system check, now the server is fine.
Affecting Server - yankee (ASIA)
Wednesday, 23 July 2014, 07:42:19 CST
The server is having slowness issue dueto lot of https hits and our senior admins are working on it. We shall keep posting updates.
Wednesday, 24 July 2014, 3:10:43 PM
Now the server is fine, also the domains are working fine.
Affecting Server - yankee (ASIA)
Wednesday | 23 July 2014 | 04:44 AM CST
Please be informed you that, there is some slight issue in server Yankee. We are working on it. We will update you once it fixed.
Affecting Server - tampa (EU)
Hi,
Taken down the node "seashore.unisonplatform.com" for maintenance. Both the servers "tampa.unisonplatform" and "bucks.unisonplatoform" is located in the this node.
The status of the servers will be updated here.
Affecting Server - R9WK
Monday | 21 July 2014 | 23:00 PM CST
This is to be informed you that, we are going to stop MYSQL service in server r9wk to perform IP switch to new server. We will update you more details here. Please be patience.
Tuesday | 22 July 2014 | 23:40 PM CST
This has been completed.
Affecting Server - charlie
Monday | 21 July 2014 | 22:56 PM CST
This is to be informed you that, we have completed filesystem check on /var partition. Now we are doing it with /usr partition. We shall update here once it completed. Please be patience.
Monday | 21 July 2014 | 23:10 PM CST
The filesystem check has been completed and the server is up now. Please have check now.
Affecting Server - november
Monday | 21 July 2014 | 00:34 AM CST
This is to be informed you that, we have found FS error for /var partition in server. We have attached a KVM and doing fsck on server. We will update you once it completed. Please be patience.
Monday | 21 July 2014 | 22:01 PM CST
The issue has been fixed. Please have check.
Affecting Server - echo
Wednesday | 16 July 2014 | 14:18 PM
We are experiencing some issues with the server and we are working on it. We shall get back to you soon. Thank you for your understanding
Wednesday | 16 July 2014 | 14:43 PM
We are migrating all accounts to a new server. We shall keep you updated
Thursday | 17 July 2014 | 00:18 AM
This is to be informed you that, we have stoped MYSQL services in server for some maintanence. We will get back you once it fixed.
Thursday | 17 July 2014 | 19:20 PM
Server is facing high I/O wait and around 50 accounts has been transferrred so far. Since the WHM transfer rate is slow, we have started bare metal restore of the server and both will go in parallel.
Friday | 18 July 2014 | 11.39 AM
This is to inform you that we have completed the bare metal restore of the server. Which means, all the accounts are tranferred to a brand new server. We are now syncing the files and database between the two servers, so that there will not be any data loss. The new server will be online within next 12 hours and all the issues will be resolved. We will keep you updated.
This has been completed
Affecting Server - vikings (ASIA)
Tuesday | 15 July 2014 | 11:06 AM
We are facing some issues with server and our senior admins are working on this. Please wait for further updates.
Thursday | 17 July 2014 | 00:10 AM
The issue has been solved.
Affecting Server - Yellow
Monday, 14 July 2014, 02:20 PM CST
This is to inform you that we are performing fsck on the server. All services will be down for some time. We will update you here.
Affecting Server - echo
Updated on Monday 14 July 2014 18:28 PM
We are facing some issues with server and our senior admins are working on this. Please wait for further updates.
Tuesday | 15 July 2014 | 08:49 AM
We are updating kernel on the server. Please wait for further updates.
Wednesday, 16 July 2014, 04:11:47 CST
The default drive on the server has been replaced and the rebuild is in progress. The services has been stopped while the rebuild is running.
Wednesday Jul 16 11:21:39 CDT 2014
Raid rebuild has been completed and we have started the services in the server
Affecting Server - bravo
Tuesday | 15 July 2014 | 10:31 AM CST
We are facing some issues with server and our senior admins are working on this. Please wait for further updates.
Tuesday | 15 July 2014 | 22:07 PM CST
This is to be informed you that, we are going to perform fsck on Bravo server for /home partition. We will keep you update more details here.
Wednesday | 16 July 2014 | 03:01 AM CST
This has been fine.
Affecting Other - ns1.eleven2.com and ns2.eleven2.com
Tuesday | 15 July 2014 | 12:12 PM
Currently nameservers ns1.eleven2.com and ns2.eleven2.com are experiencing some issues and our senior admins are working on this. Please wait for further updates.
Affecting Server - bravo
Tuesday, 15 July 2014, 02:15 PM CST
This is to inform you that we are rebooting the server for file system check. Our senior admins are working on this. We will update you here. I sincerely appreciate your patience regarding this.
Tuesday, 15 July 2014, 05:00 PM CST
The server is loading fine now.
Affecting Server - echo
Updated on Monday 14 July 2014 14:22 PM
We are swicthing server to normal CloudLinux kernel. We will keep you updated here.
Updated on Monday 14 July 2014 14:46 PM
This has been completed and server is online with new kernel.
Affecting Server - texans
Thursday, 10 July 2014, 23:16 PM CST
This is to be informed you that, the server Texans being migrated to a new brand server. Now "/home" directory syncing is going on. We will keep you more details here.
We appreciate your patience regarding this.
Sunday, 13 July 2014, 06:30:17 CST
The services are stopped on the server for the final sync before the IP swicth.
Affecting Server - S7R9
Sunday, 13 July 2014, 01:05 PM CST
This is to inform you that we have found some file system errors on the server and we are working on it. We ill update you soon here.
Sunday, 13 July 2014, 03:22 PM CST
The server is up and running fine.
Affecting Server - charlie
Friday, 11 July 2014, 02:42 AM CST
Please be informed you that, we are performing a maintenance task on Charlie server. We will update you once it completed.
Friday, 11 July 2014, 03:37 AM CST
This has been fine.
Affecting Server - victor
We have completed 80% of migration. We will keep you updated here.
Sunday | 06 July 2014 | 04:04 AM CST
This is to be informed you that, we have completed 95% of migration. We will keep you more updated here.
Wednesday | 09 July 2014 | 04:22 AM CST
Please be informed you that, we have almost completed the migration. There are few more accounts in server to complete the migration. We will keep you update here once it completed.
Affecting Server - papa
Monday, 07 July 2014, 03:20 PM CST
While checking we could see that the server is unresposive. Inorder to resolve the issue we are rebooting the server. We will update you here.
Affecting Server - charlie
Sunday | 06 July 2014 | 00:44 AM CST
This is to inform you that we have found some fs errors on /var and need to perform fsck on the server. All services will be down for some time. We will update you here.
Affecting Server - S8A7
Friday | 04 July 2014 | 23:53 PM CST
This is to inform you that, we have found some fs error in the server. We are doing filesystem check in it. Services will be down for some time. We will update you here.
Affecting Server - R9WK
Affecting Server - charlie
Thurssday | 03 July 2014 | 09:43 AM CST
We are experiencing some issues with this server and we will update you once its fixed
Affecting Server - panthers
Affecting Server - delta
Wednesday | 02 July 2014 | 22:35 PM CST
This is to inform you that, the server will be taken down for maintenance. Our senior admins are working on this. We will update you here.
Affecting Server - Green
Tuesday | 01 July 2014 | 12:01 PM
Affecting Server - delta
Monday, 30 June 2014, 00:24 AM CST
This is to be informed you that, we are going to enabling disk quota in server. Server will be down for some time. We will update you once it fixed.
Monday, 30 June 2014, 02:24 AM CST
Everything is normal.
Affecting Server - victor
Affecting Server - victor
Tuesday | 01 July 2014 | 11:06 AM
We are experiencing some issues with victor server and we are working on it. We will get back to you soon
Affecting Server - zulu
Thursday | 26 June 2014 | 14:31 PM CST
We are experiencing some issues with zulu server and we are working on it. We will get back to you soon
Affecting Server - juliet
Affecting Server - S7R9
Saturday | 28 June 2014 | 01:05 AM CST
We are performing fsck on the server. Services will be down for some time.Our senior admins are working on it. We will update you soon here.
Server is online
Affecting Server - victor
Affecting Server - papa
Updated on Monday, 30 June 2014, 07:39:46
The server is having issues and our senior admins are working on it.
Updated on Monday, 30 June 2014, 07:55:46
The server was rebooted and the serveices are up now.
Affecting Server - victor
Monday, 30 June 2014, 00:39 AM CST
This is to be informed you that, we are going to stop all services in server to perform fsck on "/var". We will update you more details soon.
Monday, 30 June 2014, 01:18 AM CST
This has been completed and all services are fine in server. Please have check from your end.
Affecting Server - bills (EU)
Affecting Server - Colts
Affecting Server - saints
Friday | 27 June 2014 | 07:07 AM CST
We are going to take down the server for memory test. We shall get back to you once its online
Friday | 27 June 2014 | 08:26 AM CST
This has been completed now and server is online
Affecting Server - saints
Thursday | 26 June 2014 | 03:36 AM CST
This is to be informed you that, we are going to rebooting the server for some maintanence.
Affecting Server - Gladiator (ASIA)
Tuesday, 24 June 2014, 23:04 PM CST
Please be informed you that, the server is having some files system errors and we have taken down the server for a maintenance . We will update you once its complete.
Affecting Server - saints
Tuesday | 24 June 2014 | 19:53 PM CST
We have rebooted server, and currently maintenance is going on.We will post the updates here.
Tuesday, 24 June 2014, 23:10 PM CST
This should be fine now.
Wednesday, 25 June 2014, 01:02 AM CST
This is to be informed you that, we are facing some network issues in server. We are going on rebooting the server.
Wednesday, 25 June 2014, 13:22 PM CST
We had to stop all the services as we are experiencing some issues with the server. We shall get back to you soon
Wednesday | 25 June 2014 | 22:14 PM CST
This is to be informed you that, all services are fine in server. Please have check from your end.
Affecting Server - bills (EU)
Affecting Server - lima
Tuesday 24 June 2014 15:34 PM CST
Server is having some files system errors and we have taken down the server for a file system check. We will update you once its completed
Tuesday 24 June 2014 16:35 PM CST
This has been completed
Affecting Server - panthers
Affecting Server - november
Wednesday 18 June 2014 12:37 PM CST
We are facing some issues with server and our senior admins are checking this. We will keep you updated here.
Wednesday 18 June 2014 13:47 PM CST
Services are up on the server butfacing some I/O wait issues on the server. We are still checking the issue.
Thursday 19 June 2014 00:30 AM CST
This is to inform you that, we are taking down services in november, to check high i/o wait. We will update you soon.
Thursday 19 June 2014 11:15 AM CST
As the issue still persists, we are going to migrate all accounts to a brand new server. We shall get back to once we start the process
Thursday 19 June 2014 19:59 PM CST
We have started restoring accounts from r1soft to a new server. We will keep you posted here.
Friday 20 June 2014 11:19 PM CST
We have comepleted restorationa and performing a final rsync of the /home directory right now. We shall keep you updated
Friday 20 June 2014 16:37 PM CST
We are stopping services to speedup the final sync to new server. Server will be switched to new hardware after the sync.
Friday | 20 June 2014 | 23:42 PM CST
This is to be informed you that, sync has been completed. All service are up now. Please have check from your end.
Saturday | 21 June 2014 | 06:58 AM
We are facing some issue with kernal in new server and our senior admins are working on this. So currently sites are loading from old server. Once fixed we will switch to new server. Thankyou for understanding us.
Sunday, 22 June 2014, 01:11AM CST
This is to be informed you that, we have again bare metal restored on the server. It's just completed. Trying to up the new server. Your patience is much appreciated.
Monday 23 June 2014 12:49 PM
Final sync is going on the server. We will keep you posted here. Thank you for your patience.
Monday 23 June 2014 14:36 PM
Final rsync of mysql databases is going on the server and mysql will in maintenance mode during this process. We will keep you updated here.
Monday 23 June 2014 16:21 PM
Mysql sync has been completed on the server and services are started. Please open a support ticket, if you face any further issues.
Affecting Server - Gladiator (ASIA)
Monday | 23 June 2014 | 02:07 AM CST
This is to inform you that data center has taken the server offline for maintenance. We will update you soon.
Affecting Server - victor
Sunday, 22 June 2014, 03:26 AM CST
This is to inform you that we are performing fsck on /var partition the server. The server will be down for some time. We will give upf\dates here.
Sunday, 22 June 2014, 04:19 AM CST
The server is working fine now.
Affecting Server - tango
Sunday, 22 June 2014, 00:51 CST
This is to inform you that we are stopping services on tango for performing fsck on /usr. Our senior admins are working on this. We will update you here.
Affecting Server - golf
Saturday, 21 June 2014, 23:02 CST
This is to inform you that we are stopping services on server for performing fsck on/usr. All services will be down for some times. Ouer senior admins are working on it. We will update you here.
Sunday | 22 June 2014 | 00:15 AM CST
The server is up now. All services are back online.
Affecting Server - lima
Friday, 20 June 2014, 03:25 CST
This is to be informed you that, we are going to stop all services in server Lima for performing fsck. We will update you once it completed.
Affecting Server - SR27
Friday, 20 June 2014, 00:41 AM CST
This is to be informed you that, we are stopping all services in server sr27 for performing fsck on "/var". We will update you once it completed.
We really apologize for any inconvenience caused.
Friday, 20 June 2014, 01:23 AM CST
This has been completed. Server is up now.
Affecting Server - Gladiator (ASIA)
Friday, 20 June 2014, 00:44 AM CST
This is to be informed you that, we are going to rebooting the server Gladiator to start RAID rebuild. We will update you more details here.
Friday, 20 June 2014, 00:53 AM CST
This has been fine.
Affecting Server - Bears (LAX)
Affecting Server - november
Wednesday, 18 June 2014, 02:09 AM CST
This is to be informed you that, we are stopping all services in server November for ext3 to ext4 conversion. We shall update you once it completed. Please be patience.
Wednesday, 18 June 2014, 06:04 AM CST
The process has been completed and server is online now
Affecting Server - victor
Wednesday, 18 June 2014, 00:38 AM CST
This is to be informed you that, we are performing fsck on server. So all service will down for some times. We will shall get back you once it completed.
Wednesday, 18 June 2014, 03:06 AM CST
This has been fixed,
Affecting Server - Green
Tuesday, 17 June 2014, 23:45 CST
This is to be informed you that, we are stopping all services in server for fsck. We shall update you more details soon.
Wednesday, 18 June 2014, 00:25 CST
This has been completed and all service are fine in server.
Affecting Server - november
Tuesday | 17 June 2014 | 08:23 PM CST
We have recheduled the fsck to off peak hours. We shall get back to you once we finish the process. Thank you for your patience
Wednesday, 18 June 2014, 00:24 AM CST
This has been completed and all services are fine in server.
Affecting Server - texans
Affecting Server - november
Sunday, 15 June 2014, 07:38:04 CST
The drive P3 has been replaced on the server due to issues and the RAID rebuild is in progress.
We have stopped services to make rebuild fast.
Sunday, 15 June 2014, 14:58:24 CST
Raid rebuild is still in progress. We shall keep you updated
Sunday, 15 June 2014, 16:38:22 CST
This has been completed now
Affecting Server - Green
Saturday | 14 June 2014 | 04:19 AM CST
This is to inform you that we are stopping services on the server green for speeding up rebuilding process. Our senior admins are working on this. We will update you soon here.
Affecting Server - papa
Thursday, June 5, 2014 at 7:28:48 AM CST
We apologize for the inconvenience caused. The server issue is being checked by our senior admin. We shall keep posting updates here.
Thursday, June 5, 2014 at 9:55:49 AM CST
The server has been rebooted and file system chheck is being done on /home partition.
Thursday, June 5, 2014 at 6:04 PM CST
The server will be taken offline to generate backups and to restore onto a new server. After the recent RAID rebuild the server has taken a turn for the worse and must be replaced. We apologize and will do everything in our power to get all sites back online as soon as possible.
Friday, 06 June 2014, 03:22 CST
This is to be informed you that, we have started the all services in server papa. But we can't complete the restoring process. We will do the restoration in coming days. We will update you more details here.
Affecting Server - november
Monday | 16 June 2014 | 23:55 PM CST
We are performing fsck on november. The services will be down for some times. Our senior admins are working on it. Please be patient.
Affecting Server - S7R9
Updated on Monday 16 June 2014 14:11 PM
Server / partion become read-only and our senior admins are working on this. Please wait for further updates.
Updated on Monday 16 June 2014 20:02 PM
Issue has been fixed now. Please open a support ticket, if you need any further assistance.
Affecting Server - SM4B
Affecting Server - panthers
Friday | 13 June 2014 | 07:11 AM CST
We have stopped all services in the server for raid rebuild. We shall keep you updated
Friday | 13 June 2014 | 08:35 AM CST
We have started all the services for now and raid rebuild is still in progress. We shall get back to you
Saturday, 14 June 2014, 23:24 PM CST
This is to be informed you that, we are performing fsck on /tmp of s3k9. So that, the services will be down. We shall get back you once it completed.
Sunday, 15 June 2014, 00:39 AM CST
This has been completed and server is fine now.
Affecting Server - charlie
Saturday | 14 June 2014 | 02:39 AM CST
We are performing fsck on "/" partition on the server. The server will be down for sometime. Our senior admins are working on this. We will update you soon.
Affecting Server - panthers
Affecting Server - texans
Friday, 13 June 2014, 02:04 CST
We are rebooting the server for running fsck in /var. For the time being all services will be down. We will keep update more details here. Thank you for your understanding.
Friday, 13 June 2014, 02:42 CST
The task completed. The server is loading fine now.
Affecting Server - zulu
Friday, 13 June 2014, 01:01 CST
We are rebooting the server for running fsck in /usr. For the time being all services will be down. We will keep update more details here. Thank you for your understanding.
Friday, 13 June 2014, 01:50 CST
The server is up now. Fsck has completed.
Affecting Server - victor
Friday, 13 June 2014, 01:01 CST
We are rebooting the server for running fsck in /usr. For the time being all services will be down. We will keep update more details here. Thank you for your understanding.
Friday, 13 June 2014, 01:50 CST
The server is up now. Fsck has completed
Affecting Server - SM4B
Affecting Server - tango
Affecting Server - panthers
Tuesday, 10 June 2014, 02:01 CST
This is to be informed you that, we are rebooting server S3K9 for fsck. Our senior admins are working on this issue. We will update here once it completed.
Tuesday, June 10, 2014 at 5:36:10 AM CST
The server is back up and the services ar all fne now.
Affecting Server - bengals (LAX)
Saturday | 07 June 2014 | 07:05 AM
Server is facing some issues and our senior admins are working on it. We will update you more details here.
Saturday | 07 June 2014 | 08:14 AM
We are facing some ddos issues and have temporarily stopped the server for further investigation. We will keep you update here.
Affecting Server - browns
Saturday | 07 June 2014 | 07:18 AM
Server is facing some issues and we are working on it. We will update you more details here.
Affecting Server - bills (EU)
Affecting Server - victor
Thursday | 05 June 2014 | 05:00 AM CST
This is to be informed you that, the server currently faing some network issue. We are working on this. We will fix this issue as soon as possible.
Affecting Server - saints
Thursday | 05 June 2014 | 00:46 AM CST
This is to be informed you that, we are going to stop MYSQL service on server Saints for "/var" partition sync. We appreciated your patience regarding this. We will update you once it fixed.
Thursday | 05 June 2014 | 01:21 AM CST
We are rebooting the the server. We will update you more details soon.
Thursday | 05 June 2014 | 03:55 AM CST
This has been fixed. Please have check
Affecting Server - victor
Thursday | 05 June 2014 | 03:21 AM CST
We are rebooting server victor for fsck in /var partition now. We will keep you update hear once it completed.
Thursday | 05 June 2014 | 03:54 AM CST
This has been fine.
Affecting Server - papa
Tonight at midnight CDT we will be taking the server PAPA offline for up to 8 hours for an emergency raid rebuild. We attempted to rebuild the raid while the server was online, but due to the demands of the server that was not possible.
Wednesday, 04 June 2014, 00:31 CST
This is to be informed you that, we are going to stop all services on the server papa to complete the RAID rebuild in server. We will update you once it completed. Please be patience.
We really apologize for the inconvenience caused.
Wednesday, 04 June 2014, 04:56 CST
This has been fine now.
Wednesday, June 4, 2014 at 11:14:29 AM CST
The server is being checked by our senior admins. We shall keep posting updates.
Affecting Server - november
Wednesday, 04 June 2014, 04:54 CST
This is to be informed you that, we are going to stop all services on the server november to complete the RAID rebuild in server. We will update you once it completed. Please be patience.
We really apologize for the inconvenience caused.
Wednesday, June 4, 2014 at 11:12:34 AM CST
The RAID rebuild has been completed. The server is perfectly fine now.
Affecting Server - R9WK
Affecting Other - Asian servers
Updated on Sunday, May 25, 2014 at 6:45:23 AM CST
Both the nameservers are experiencing issues and our senior admins are working on it. We shall keep posting updates here.
Old nameserver IPs are online now.
Updated on Monday, May 26, 2014 at 20:55:23 PM CST
We are going to switch the default asian nameservers to the new IPs soon and the old ones will be taken offline too.
If you are using custom nameservers (ex. ns1.yourdomain) you will need to update the IP address on your 1st and 2nd nameserver.
NS1.yourdomain points to 174.127.88.195 (new IP)
NS2.yourdomain points to 162.219.251.2 (new IP)
Affecting Server - papa
Updated on Monday, June 2, 2014 at 10:13:41 AM CST
There is RAID rebuild going on the server which is causing the issues. Once RAID rebuild is completed, the server will be fine.
Affecting Server - texans
Wednesday, 04 June 2014, 00:58 CST
Please be informed you that, /var becomes read only in server Texans. We are running fsck to fix this issue. For the time being all services will be down. We will keep update more details hear.
Thank you for your understanding.
Wednesday, 04 June 2014, 04:25 CST
This has been fine.
Affecting Server - november
Tuesday | 03 June 2014 | 06:43 AM
There is RAID rebuild going on the server which is causing the issues. Once RAID rebuild is completed, the server will be fine.
Tuesday | 03 June 2014 | 16:15 AM
Raid rebuild has been completed now.
Affecting Server - giants
Affecting Other - UK servers
Updated on Monday, June 2, 2014 at 8:00:31 AM CST
Both the nameservers are not responding and we have contacted DC regarding this. We shall update here once they get back to us.
Affecting Server - november
Updated on Sunday, June 1, 2014 at 8:37:38 AM CST
The RAID rebuild is in progress. We shall keep updating the progress here.
Updated on Sunday, | 01 June 2014 | 14:42 PM
We have to stop all the services in November to complete the RAID rebuild, We will keep you updated here.
Updated on Sunday, 01 June 2014, 21:57 PM CST
This is to be informed you that, RAID rebuild is completed and all services are up in server. Please have check from your end.
We are really appreciate your patience and co-operation with us.
Affecting Server - cardinals
Tuesday | 27 May 2014 | 16:39 PM CST
We have disabled innodb on cardinals server temporarily as it was crashing continuously. We will get back to you once its resolved.
Affecting Server - bengals (LAX)
Wednesday, 28 May 2014, 01:06 CST
Please be informed you that, there was a DDOS attack on server. So we are forced to place DDOS mitigation device. Also we have notified this to DC techs to remove it. They are working on this issue. We will keep you updated. Thank you for your understanding.
Updated on Wednesday | 28 May 2014 | 17:16 PM
We are experiencing some issues with one of server rack and our senior admins are working on it. We will keep you updated here.
Affecting Server - uniform (EU)
Affecting Server - cloud1
-----------------------------------------------------------------
MAINTENANCE ON 05/29/14 AT 8:00PM-10:00PM Pacific Time
Affecting hypervisor 2
-----------------------------------------------------------------
-----------------------------------------------
MAINTENANCE ON 06/03/14 AT 8:00PM-10:00PM Pacific Time
Affecting hypervisor 1,3,4
-----------------------------------------------
We will be performing maintenance on our Phoenix cloud during the above service windows. You may experience momentary service loss, but it is expected to be minimal.
Affecting Server - uniform (EU)
Affecting Server - jaguars
We are experiencing some issues with server and our admins are working on it. We shall get back to you soon
Affecting Server - papa
Updated on Tuesday, May 27, 2014 at 12:57:45 PM CST
We are experiencing some issues with server and shall get back to you soon
Affecting Server - niners
Affecting Server - Rams
Affecting Server - falcons (LAX)
Thursday, 22 May 2014, 23:37 CST
This is to be informed you that, we are rebooting server Falcons to enable missing iptable rules. We will fix this issue as soon as possible and will update you more details hear.
Server is online
Affecting Server - R9WK
Affecting Server - mike
Affecting Server - kilo
Affecting Server - saints
Affecting Server - Blue
Friday, May 23, 2014 at 8:23:28 AM CST
The server is stable and perfectly fine.Affecting Server - papa
Affecting Server - tango
Affecting Server - mike
Updated on Monday | 19 May 2014 | 19:15 PM
Server is facing some issues and we are checking this right now. We will update you the details here.
Affecting Server - falcons (LAX)
Sunday | 18 May 2014 | 15:49 PM CST
Server is facing some issues and we are checking this right now. We will update you the details here
Affecting Server - niners
Updated on Monday | 19 May 2014 | 18:01 PM
Server is facing some issues and we are checking this right now. We will update you the details here.
Affecting Server - golf
Monday, 19 May 2014, 04:55 CST
Server is facing some issues and we are checking this right now. We will update you the details here.
Affecting Server - delta
Monday, 19 May 2014, 00:10 CST
Please be informed you that, we have stopped MYSQL service in server for some maintenance. Our senior admins are working on this. We shall keep you updated here once it solved. Please be patience.
Monday, 19 May 2014, 05:38 CST
The issue has been fixed. Please have check from your end.
Affecting Server - alpha
Sunday | 18 May 2014 | 15:48 PM CST
Server is facing some issues and we are checking this right now. We will update you the details here
Affecting Server - niners
Saturday | 17 May 2014 | 09:28 AM
Server is facing some issues and we are checking this right now. We will update you the details here
Affecting Server - Blue
Wednesday | 14 May 2014 | 22:54 PM CST
Please be informed you that, we had shut down the server for kernal upgradation. Now the server is up with new kernal.
Affecting Server - lions (LAX)
Affecting Server - cowboys
Affecting Server - echo
Thursday | 15 May 2014 | 00:37 AM CST
Please be informed you that, we are going to shutting down the server for kernal upgradation. We will update you soon.
Thursday | 15 May 2014 | 01:01 AM CST
The server is up with new kernal.
Affecting Server - cowboys
Thursday | 15 May 2014 | 01:02 AM CST
Please be informed you that, we are going to shutting down the server for kernal upgradation. We will update you soon.
Thursday | 15 May 2014 | 01:15 AM CST
Server is up with new kernal.
Affecting Server - yankee (ASIA)
Affecting Server - Gladiator (ASIA)
Affecting Server - vikings (ASIA)
Affecting Server - eagles (ASIA)
Tuesday | 13 May 2014 | 11:55 AM
Affecting Server - falcons (LAX)
Affecting Server - panthers
Affecting Other - Softaculous
Affecting Server - vz01.
Affecting Server - giants
Affecting Server - delta
Friday 09 May 2014 | 08:21 AM CST
The server is facing some issues and we are checking this. We will be posting updates here
Updated on Monday | 12 May 2014 | 06:26 AM
The server is stable now. Please open a support ticket from your client area if you are still facing any issue with your acount.
Affecting Server - cowboys
Affecting Other - Servers
Friday 9th May 2013 at 05:43am CST
We are currently facing litespeed licence issue with some of our servers. Our senior admins are working on it, and we shall keep you posted here on this thread with updates.
Monday | 12 May 2014 | 06:24 AM
We have corrected the issue. Please open a support ticket from your client area, if the issue persist.
Affecting Server - papa
Sunday | 11 May 2014 | 08:59 AM
We are facing some issues with server and Our senior admins are wokring on it now.
Affecting Server - lima
Affecting Server - mike
Affecting Server - hotel
Affecting Server - lima
Affecting Server - mike
Affecting Server - delta
Affecting Server - cowboys
Affecting Server - Green
Sunday | 27 April 2014 | 09:56 AM
The server is facing some issues at the moment and we are checking this at the moment. We will post the details here
Affecting Server - Green
Affecting Server - niners
Saturday | 26 April 2014 | 14:39 PM
The server is facing some issues at the moment and we are checking this at the moment. We will post the details here
Affecting Server - giants
Affecting Server - delta
Affecting Server - alpha
Affecting Server - lima
Affecting Server - Green
Updated on Thursday | 24 April 2014 | 11:49 AM
We are facing some issues with server and our senior admins are working on this. We will keep you updated here. Thank you for your patience.
Updated on Thursday | 24 April 2014 | 22:26 PM
The issue has been resolved. Please open a ticket if you are facing any further issues.
Affecting Server - cowboys
Affecting Server - delta
Affecting Server - hotel
Affecting Server - victor
Affecting Server - lima
Affecting Server - Black2
Affecting Server - delta
Affecting Server - delta
Affecting Server - Green
Affecting Server - hotel
Affecting Server - cowboys
Affecting Server - saints
Updated on Tuesday, 22 April 2014, 05:53:44 CST
The server went read-only and currently raid rebuilding is in process. Once the process is complete, the server will be rebooted. We shall keep posting updates here.
Updated on Tuesday, 22 April 2014, 10:55 AM CST
The server is online and all services are running fine. Please open a support ticket, if you need any further assistance.
Affecting Server - victor
Affecting Server - saints
Affecting Server - victor
Affecting Other - Nameserver Issues
Thursday | 17 April 2014 | 10:52 AM
We are facing some issues with nameserver settings and our senior admins are checking this. We will keep you posted here.
Thursday | 17 April 2014 | 19:25 PM
This is just to update you that our senior admins are still working on the issue. Hope this will be resolved soon.
Affecting Server - xray
Affecting Server - packers (EU)
Wednesday | 16 April 2014 | 07:49 AM
The server is experiencing some issues and our senior admins are working on this. We will keep you updated here.Wednesday | 16 April 2014 | 14:16 PM
Affecting Server - texans
Thursday, 10 April 2014, 10:32:48 CST
Our senior admins are woring on it and we shal keep posting pdates here.
Affecting Other - Asia Servers
Wednesday, 09 April 2014, 03:05 CST
Please be informed you that, we are facing some issues with the servers and we have requested to DC techs to rebooting the servers. We will keep you posted here.
Wednesday, 09 April 2014, 04:30 CST
The issue has been fixed. Server is up now.
Affecting Server - alpha
Tuesday, 08 April 2014, 09:36 PM CST
We are experiencing high packet loss on this server. We have contacted data center regarding this and shall get back to you soon
Affecting Server - Seahawks (LAX)
Tuesday | 08 April 2014 | 01:29 AM CST
We are facing some issues with server and our senior admins are checking this. You will be updated here.
Affecting Server - lima
Affecting Server - lima
Affecting Server - saints
Thursday | 03 April 2014 | 14:02 PM
The /tmp partition on the server became Read-only and we are performing FSCK on the server. We will keep you updated here.
Thursday | 03 April 2014 | 14:48 PM
FSCK has been completed and server is online now. Please open a support ticket, if you need any further assistance.
Affecting Server - texans
Affecting Server - S7R9
Affecting Server - lima
Thursday | 27 March 2014 | 15:30 PM CST
The server is facing mail issues at the moment. We are checking this and will be posing updates here
Thursday | 27 March 2014 | 17:49 PM CST
The issue has been resolved
Affecting Server - juliet
The server is facing some issues and our admins are cheking this.
Monday | 24 March 2014 | 09:00 AM CST
Affecting Other - All Eleven2 resellers using WHMCS
WHMCS has released new updates for all supported versions of WHMCS. These updates include changes that address security concerns within the WHMCS product. WHMCS has rated these updates as having a moderate to trivial security impact
Please open a ticket so that we could upload the latest version v5.3.6 to your account.Then follow the upgrade instructions for a "Full Release Version" which can be found at http://docs.whmcs.com/Upgrading#For_a_Full_Release_Version
Also incremental patches can be downloaded by following the links below. These patch sets contain only the files that have changed between the previous release and this update. The previous release version that these patch sets are designed for is clearly indicated as the first and smaller number. To apply a patch set release, download the files as indicated above. Then follow the upgrade instructions for a "Patch Set" which can be found at http://docs.whmcs.com/Upgrading#For_a_Patch_Set
Affecting Server - Blue
Affecting Server - Seahawks (LAX)
Wednesday | 19 March 2014 | 23:05 PM CST
Please be informed you that, we are going to restart the server for enabling quota check. We will update you once it resolved. Please be patience.
Wednesday | 19 March 2014 | 23:39 PM CST
Server is up now. Please have check.
Affecting Server - victor
Monday | 03 March 2014 | 00:48 AM CST
We are facing some issues with Innodb settings on the server. Our senior admins are working on it. We shall keep posting updates here.
Monday | 03 March 2014 | 11:25 AM
We are still working on this issue and shall keep you updated through this post.
Monday | 06 March 2014 | 09:10 AM
We are still working on restoring the corrupted databases and it will take some time to complete the task. Thank you for your patience
Wednesday | 12 March 2014 | 12:25 PM
We have restored almost all corrupted databases. Please open a support ticket, if you face any further issues.
Affecting Server - Gladiator (ASIA)
Updated on Saturday, 1 March 2014, 10:07:06 am CST
We are facing some issues with Innodb settings on the server. Our senior admins are working on it. We shall keep posting updates here.
Updated on Sunday, 02 March 2014, 22:58 PM CST
Please be informed you that, our senior admins are still working on this issue. We shall keep posting updates here.
Once again, we are really apologies for the inconvenience caused.
Updated on Thursday, 06 March 2014, 4:52 AM CST
Restoration has been completed. Please open a ticket if you are still having issues with any accounts
Affecting Server - patriots (EU)
Tuesday | 11 March 2014 | 04:24 AM CST
Please be infomred you that, we are facing mail issues on the server. We are checking on it.
Tuesday | 11 March 2014 | 05:12 AM CST
The issue has been fixed. Please have check.
Affecting Server - hotel
Updated on Saturday, 8 March 2014, 12:08:53 CST
There are mail issues on the server and our senior admins are checking on it.
This should be fine now.
Affecting Server - alpha
Updated on Sunday, 09 March 2014, 07:10 AM CST
We are experiencing some issues with the server. Our L3 team is wokring on this issue now. We will update you with more details soon.
Updated on Sunday,Monday, 10 March 2014, 05:34 AM CST
The server is back online and stable now. Please open a support ticket if you still facing any issue with your site.
Affecting Server - vikings (ASIA)
Monday, 10 March 2014, 02:33 CST
We are experiencing some issues with the server. Our L3 team is running file system check. We will update you the details soon.
Affecting Server - eagles (ASIA)
Affecting Server - lima
Affecting Server - broncos
Monday | 03 March 2014 | 21:22 PM
We need to inform you that we could find out that many of our clients have reported their sites being hacked recently. So anyhow we are on a mission to start applying symlink patch in all of servers. Enabling symlink patch in server will minimize the hacking attempt to the servers. We are doing this, because we value each and every clients of us. We want them to be secured always, indeed this is our advance step over security.
We will have to recompile apache in your server to enable symlink patch. This patch will ensure that no user can create a link in his account to files under another user or server configuration files and there by accessing information from it.
Normally there won't be any issues when upgrading PHP to 5.3. But in some cases(if the site was using PHP-5.2)clients reported that they are facing issues with PHP-5.3 since their site's codes are not compatible with new PHP version. Currently cPanel ends the PHP 5.2 version support from Easyapache, if we perform easyapache the server will default go for PHP 5.3 and this may affect your site codes. Therefore we recommend you to check this with script developer whether the scripting codes the site is using are compatible with the newer PHP version. As a precaution, we are custom compiling PHP-5.2 in the server before Easyapache, so if any issue occures, we can change back the PHP version of the particular site to PHP-5.2 within minutes.
Recompilation will be done with same configuration that exist, so it won't bring any changes to apache and php configurations in the server. There may be a webserver downtime of less than 1 hour during the recompile.
Also please note that after this patch, you will not be able to access domains in the server using temporary URL "domain.com/~user".
This has been completed.
Affecting Server - packers (EU)
Monday | 03 March 2014 | 21:25 PM
We need to inform you that we could find out that many of our clients have reported their sites being hacked recently. So anyhow we are on a mission to start applying symlink patch in all of servers. Enabling symlink patch in server will minimize the hacking attempt to the servers. We are doing this, because we value each and every clients of us. We want them to be secured always, indeed this is our advance step over security.
We will have to recompile apache in your server to enable symlink patch. This patch will ensure that no user can create a link in his account to files under another user or server configuration files and there by accessing information from it.
Normally there won't be any issues when upgrading PHP to 5.3. But in some cases(if the site was using PHP-5.2)clients reported that they are facing issues with PHP-5.3 since their site's codes are not compatible with new PHP version. Currently cPanel ends the PHP 5.2 version support from Easyapache, if we perform easyapache the server will default go for PHP 5.3 and this may affect your site codes. Therefore we recommend you to check this with script developer whether the scripting codes the site is using are compatible with the newer PHP version. As a precaution, we are custom compiling PHP-5.2 in the server before Easyapache, so if any issue occures, we can change back the PHP version of the particular site to PHP-5.2 within minutes.
Recompilation will be done with same configuration that exist, so it won't bring any changes to apache and php configurations in the server. There may be a webserver downtime of less than 1 hour during the recompile, so we recommend to do this during your off-peak hours.
Also please note that after this patch, you will not be able to access domains in the server using temporary URL "domain.com/~user".
This has been completed.
Affecting System - US server facility(Rack49)
Wednesday | 05 March 2014 | 09:08 AM CST
We are experiencing some issues with one of our rack at the moment and our higher level admins are working on it. We will keep you updated. Thank you for your patience
Wednesday | 05 March 2014 | 11:05 AM
This should be fine now. All the servers are online now.
Affecting System - e2host100X servers
Thursday | 06 March 2014 | 19:14 PM
We are facing some issues on one of our rack and our senior admins are working on this. We will keep you posted here.
Affecting Server - november
Updated on Saturday | 01 March 2014 | 16:25 PM CST
We are facing some issues with Innodb settings on the server. Our senior admins are working on it. We shall keep posting updates here.
Updated on Sunday, 02 March 2014, 22:57 PM CST
Please be informed you that, our senior admins are still working on this issue. We shall keep posting updates here.
Once again, we are really apologies for the inconvenience caused.
Updated on Sunday, 05 March 2014, 08:57 AM CST
The issue with most of the accounts have been fixed. We will update you once it is completed
This has been fixed.
Affecting Server - lima
Affecting Server - sierra
Tuesday, 04 March 2014, 05:55 am CST:
We are working on this and shall get back to you soon
Tuesday, 04 March 2014, 07:28 am CST:
This should be fine now
Affecting Server - victor
Affecting Server - kilo
Friday | 28 February 2014 | 15:09 PM CST
The server is experiencing some issues and our senior admins are checking this now. We will update you with more details soon.
Friday | 28 February 2014 | 18:26 PM CST
This has been resolved.
Affecting Server - browns
Thursday | 27 February 2014 | 15:30 PM CST
The server is experiencing some issues and our senior admins are checking this now. We will update you with more details soon.
Issue is resolved now.
Affecting Server - kilo
Friday | 28 February 2014 | 11:45 AM CST
We area facing some issues on the server and senior admins are working on this. We will keep you updated here.
Friday | 28 February 2014 | 13:02 PM CST
Issue with server is resolved.
Affecting Other - Litespeed Servers
Monday | 24 February 2014 | 03:22 AM CST
Please be informed you that, litespeed license servers are down. So we are switching to Apache. We are working on this.
We will update you once it completed. Thank you for your understanding.
Tuesday | 25 February 2014 | 00:31 AM CST
This has been fixed. Please have check.
Affecting Other - Cloud Server.
Friday, 21 February 2014, 01:10 CST
Please be informed that we are going to rebooting the switch in Arizona where Cloud Servers located. So Cloud servers will be down for a few minutes.
It will be fine soon. Thank you for your understanding
This has been resolved.
Affecting Server - Gladiator (ASIA)
Thursday, 27 February 2014, 22:18 CST
Please be informed you that, the server is rebooting now. We will update you once it completed.
Friday, 28 February 2014, 02:43 CST
This has been fixed.
Affecting Server - november
We are experiencing some innodb issue with mysql server and our higher level admins are investigating it at the moment. We shall get back to you soon
The issue has been resolved now
Affecting Server - november
Tuesday | 25 February 2014 | 14:04 PM CST
We are experiencing some issues with the server. We are checking working on this and it will be fixed soon
Thursday | 27 February 2014 | 18:38 PM
The server is wokring fine now. Please open a support ticket if there any issue with your site.
Affecting Server - victor
Wednesday | 26 February 2014 | 15:16 PM CST
The server is experiencing some issues and our senior admins are checking this now. We will update you with more details soon
Updated on Thursday | 27 February 2014 | 18:38 PM
The server is wokring fine now. Please open a support ticket if there any issue with your site.
Affecting Server - papa
Updated on Thursday, 27 February 2014, 08:43:33 CST
Our senior admins are working on it and we shall keep you posted.
Updated on Thursday | 27 February 2014 | 18:38 PM
The server is wokring fine now. Please open a support ticket if there any issue with your site.
Affecting Server - kilo
Wednesday | 26 February 2014 | 17:56 PM CST
The server is experiencing some issues and our senior admins are checking this now. We will update you with more details soon
Wednesday | 26 February 2014 | 21:19 PM CST
This should be fine now.
Affecting Server - saints
Updated on Friday 21 February 2014 16:25PM CST
The server is experiencing some issues and we are checking this now.
This has been resolved. Please get back to us, if you face any further issues.
Affecting Server - lima
Affecting Server - Green
Updated on Friday 21 February 2014 16:00PM CST
We are facing some issues with server and our senior admins are checking this. You will be updated here.
This issue has been resolved
Affecting Server - november
Friday | 21 February 2014 | 10:39 AM CST
The server is experiencing some issues and we are checking this now.
Friday | 21 February 2014 | 16:20 PM CST
Server is fine now. Please open a support ticket, if you face any further issues.
Affecting Server - golf
Affecting Server - Ravens (LAX)
Updated on Wednesday, 19 February 2014, 02:3 CST
We have rebooted the server ravens.unisonplatform.com due to high load.
Updated on Wednesday, 19 February 2014, 07:59AM CST
The issue has been fixed.
Affecting Server - Seahawks (LAX)
Updated on Wednesday, 19 February 2014, 02:3 CST
We are rebooting the server seahawks.unisonplatform.com to fix quota issue.
We shall keep you updated here.
Updated on Wednesday, 19 February 2014, 07:07 AM CST
This has been completed and server is online now.
Affecting Server - lima
Affecting Server - uniform (EU)
Updated on Monday, 17 February 2014, 06:50:26 CST
A major nework issue has been reported at our London DC. The network engineers are working on it.
We shall keep posting updats here.
The issue has been fixed.
Affecting Server - packers (EU)
Updated on Monday, 17 February 2014, 06:50:26 CST
A major nework issue has been reported at our London DC. The network engineers are working on it.
We shall keep posting updats here.
The issue has been fixed.
Affecting Server - xray
Updated on Monday, 17 February 2014, 06:50:26 CST
A major nework issue has been reported at our London DC. The network engineers are working on it.
We shall keep posting updats here.
The issue has been fixed.
Affecting Server - patriots (EU)
Updated on Monday, 17 February 2014, 06:50:26 CST
A major nework issue has been reported at our London DC. The network engineers are working on it.
We shall keep posting updats here.
The issue has been fixed.
Affecting Server - foxtrot
Updated on Monday, 17 February 2014, 06:50:26 CST
A major nework issue has been reported at our London DC. The network engineers are working on it.
We shall keep posting updates here.
The issue has been fixed.
Affecting Server - foxtrot
Sunday | 16 February 2014 | 11:32 AM
We are facing some issues with the nameservers and our senior techs are working on this. We will keep you updated here.
Sunday | 16 February 2014 | 12:05 PM
We have fixed the issue with the nameservers.
Affecting Server - uniform (EU)
Affecting Server - packers (EU)
Sunday | 16 February 2014 | 11:32 AM
We are facing some issues with the nameservers and our senior techs are working on this. We will keep you updated here.
Sunday | 16 February 2014 | 12:05 PM
We have fixed the issue with the nameservers.
Affecting Server - patriots (EU)
Sunday | 16 February 2014 | 11:32 AM
We are facing some issues with the nameservers and our senior techs are working on this. We will keep you updated here.
Sunday | 16 February 2014 | 12:05 PM
We have fixed the issue with the nameservers.
Affecting Server - falcons (LAX)
Friday | 14 February 2014 | 22:52 PM CST
Please be informed you that, our higher techs are working on server Falcons for quota check.
We will update you once it completed.
Saturday | 15 February 2014 | 01:15 AM CST
Please be informed you that, the reported issue has been fixed. Server is up now.
Please have check.
Affecting Server - kilo
Affecting Server - Green
Friday | 14 February 2014 | 12:50 PM
We are experiencing some issue with the server now. Our senior admins are working on this now. We will keep you updated here.
Affecting Server - uniform (EU)
Affecting Server - charlie
Thursday | 13 February 2014 | 13:06 PM
The server is experiencing some issues right now and our admins are working on it.
Affecting Server - uniform (EU)
Thursday | 13 February 2014 | 11:19 AM
The server is experiencing port flood issue and our admins are working on it.
Affecting Server - kilo
Tuesday, 11 February 2014, 11:55 AM CST
We are facing some issues with server and our senior admins are working on this. Please wait for further updates.
Thursday, 13 February 2014, 09:46:10 AM CST
The server is experiencing port flood issue and our admins are working on it.
Affecting Server - bravo
Tuesday, 11 February 2014, 14:42 PM CST
We are facing some issues with server and our senior admins are working on this. We shall get back to you soon
Thursday, 13 February 2014, 09:46:10 CST
The server is experiencing port flood issue and our admins are working on it.
Affecting Server - S7R9
Updated on Thursday, 13 February 2014, 07:51:22 AM CST
The /var partition has become read-only on the server. The server is being rebooted for FSCK on /var.
The server is up and running fine now.
Affecting Server - november
Tuesday, 11 February 2014, 14:42 PM CST
We are facing some issues with server and our senior admins are working on this. Please wait for further updates.
This should be fine
Affecting Server - panthers
Updated on Tuesday, 11 February 2014, 09:09:11 AM CST
Our senior admins are working on it and we shall keep posting updates here.
Updated on Wednesday, 12 February 2014, 08:29:36 AM CST
The webserver is down and our admins are working on it.
Updated on Wednesday, 12 February 2014, 08:43:19 CST
The webserver issue has been fixed ad the services are all fine now. We apologize for the inconvenience caused due to this.
Affecting Server - charlie
Tuesday, 11 February 2014, 11:22 AM CST
We are facing some issues with server and our senior admins are working on this. We will keep you posted.
Tuesday, 11 February 2014, 13:25 PM CST
Server is online and services are running fine now. Please open a support ticket, if you face any further issues.
Affecting Server - tango
Tuesday, 11 February 2014, 12:13 PM CST
Our senior admins are working on it and we shall keep posting updates here.
Affecting Server - texans
Tuesday, 11 February 2014, 12:10 PM CST
We are facing some issues with server and our senior admins are working on this. Please wait for further updates.
Affecting Server - panthers
Monday, 10 February 2014, 13:50 PM CST
We are facing some issues with server and our senior admins are checking this. We will keep you updated here.
Please check whether it is fine now
Affecting Server - charlie
Monday, 10 February 2014, 16:24 PM CST
We are facing some issues with server and our senior admins are working on this now. Please wait for further updates.
Please check whether it is fine now
Affecting Other - LA DataCenter
Saturday | 08 February 2014 | 23:58 PM CST
Please be informed you that, litespeed license got expierd in some LA servers. Senior admins are working on this. We will update you once the issue has been fixed.
Sunday | 09 February 2014 | 01:28 AM CST
The reported issue has been fixed. Please have check now.
Affecting Other - LA DataCenter
5:02 PM CST
We are currently investigating an outage at our LA DataCenter. We will update this post soon with further details.
Affecting Server - cloud1
We will be preforming some quick emergency maintenance to our cloud system. We will update this thread with further details.
Thanks.
This has been completed.
Affecting Server - texans
Tuesday | 28 January 2014 | 12:46 PM
We are still facing some issues with server and our higher level admins are working on this. We will keep you updated here.
This has been resolved
Affecting Server - victor
Tuesday | 28 January 2014 | 12:46 PM
Our higher level admins are still working on the issue and we shall keep you updated.
This has been resolved
Affecting Server - uniform (EU)
Updated on Thursday, 30 January 2014, 10:50:34 am CST
The server is having load spikes and our senior admins are working on it. We shall keep posing updates.
Affecting Server - Rams
Updated on Tuesday, 28 January 2014, 07:37:58 CST
The serveris not respndinng and our senior admins are working on it. We shall keep you posted.
Wednesday | 29 January 2014 | 22:59 PM CST
The reported issue has been fixed.
Affecting Server - Green
Affecting Other - green
Monday 27th Januaryat 14:15PM CST:
Affecting Server - Blue
Tuesday, 28 January 2014, 01:00 AM CST
Please be inform you that, we are experiencing some network issue on server and our higher admins are working on it. We will keep this thread updated with the status. We apologise for any inconvenience caused.
Tuesday, 28 January 2014, 12:45 PM CST
Please check whether its fine
Affecting Server - foxtrot
Saturday 25 January 2014 | 05:00 AM CST
We are facing some issues with the server and we are working on the issue. We will keep you updated.
This has been resolved
Affecting Server - papa
Friday, 24 January 2014, 14:14:42 pm CST
We are facing some issues with the server and we are working on this now. We will keep you posted here.
Issue has been resolved
Affecting Server - Chargers
Sunday, 19 January 2014, 04:36 AM CST
We are facing a network issue on Chargers server. Currently our DC techs are checking this issue and
we will keep you updated in this forum.
Monday, 20 January 2014, 07:52 AM CST
This issue is fixed now and services are running fine on the server.
Affecting Server - uniform (EU)
Monday, 20 January 2014, 05:58 AM CST
We are facing some issues with this server and our senior admins are wokring on it. We will keep you posted here.
Monday, 20 January 2014, 07:52 AM CST
We could see some dictionary attacks on the server. Our senior admins implemented some ACL rules to prevent this. We are still working on the issue. Thank you for your patience.
Affecting Server - india
Affecting Server - papa
Thursday | 16 January 2014 | 19:06 PM
We are facing some issues with the server. Our senior admins are working on the issue. We will keep you updated on the same network issue thread.
Affecting Other - Ram, Niners, Chiefs
Thursady, 16 January 2014, 11:54:52 am CST
We are facing some issues with the servers and our senior admins are working on this now. We will keep you posted here.
Thursady, 16 January 2014, 17:42:52 pm CST
The issue has been resolved and everything is fine now. Please open a support ticket, if you face any further issues.
Affecting Other - UK servers(Xray, Uniform, Patriots)
Updated On Tuesday, 14 January 2014, 10:34:52 am CST
We are experiencing some network issues at our UK datacenter and our DC techs are checking this at the moment. We shall get back to you soon
Updated On Tuesday, 14 January 2014, 11:17:22 am CST
The issue has been resolved. The servers are fine now.
Affecting Other - Some US servers
Updated on Sunday, 12 January 2014, 04:58 AM CST
We are facing a network issue on some of our US servers. Currently our DC techs are checking this issue and
we will keep you updated in this forum.
We do apologize for the inconvenience caused.
The issue has been resolved and everything should be fine now. Please check
Affecting Server - foxtrot
Updated on Friday, 10 January 2014, 04:55:07 CST
Our senior admins are working on the intermittent downtime issue due to server load spikes.
We shall keep posting updates.
Updated on Friday, 10 January 2014, 06:56:06 CST
There was attack on the server. It has been fixed and services are fine now.
Affecting Server - chiefs
Updated on Tuesday, 7 January 2014, 09:17:32 CST
The server is experiencing packet loss and our senior admins are working on it.
We shall keep posting updates here.
Updated On Tuesday, 7 January 2014, 16:25:07 pm CST
The issue has been resolved. The server is fine now.
Affecting Server - Washington (LAX)
Updated On Tuesday, 7 January 2014, 09:17:32 am CST
The server is experiencing packet loss and our senior admins are working on it.
We shall keep posting updates here.
Updated On Tuesday, 7 January 2014, 16:24:38 pm CST
The issue has been resolved. The server is fine now.
Affecting Other - Cloud1
Friday, 3 January 2014, 16:17:30 CST
We are experiencing some issues with cloud server node and we have contacted DC technicians regarding this. We will update you soon. Thank you for your patience
Friday, 3 January 2014, 16:17:30 CST
The issues with one of the node still persists. We shall get back to you soon
This has been resolved. Please open a ticket if you have any further issues
Affecting Server - november
Friday | 03 January 2014 | 22:14 PM CST
We are facing some issues with the server. Our senior admins are working on the issue. We will keep you updated on the same network issue thread.
Affecting Server - xray
Affecting Server - packers (EU)
Friday, 27 December 2013, 01:25 CST
We are facing some issues with the server. Our senior admins are working on the issue. We will keep you updated on the same network issue thread.
Affecting Server - uniform (EU)
Wednesday | 25 December 2013 | 13:14 PM
We are facing some issues with the server uniform. Our senior admins are working on the server now. We will keep you updated here.
Affecting Server - xray
Wednesday | 18 December 2013 | 11:45 AM
We are facing some issues with the server. Our senior admins are working on the issue. We will keep you updated on the same network issue thread.
Affecting Server - eagles (ASIA)
Thursday, 28 November 2013, 17:58 PM CST
The server is experiencing packet loss. We are checking this with our network team
Sunday, 15 December 2013, 21:34 PM CST
The server is fine now.
Affecting Server - lima
Friday, 13 December 2013, 16:55 PM CST
Server is facing some issues and our senior admins are working on it. We shall keep posting updates here.
Friday, 13 December 2013, 17:23 PM CST
The issue has been resolved. The server is fine now.
Affecting Server - lima
Wednesday, 11 December 2013, 13:38 PM CST
Server is facing some issues and our senior admins are working on it. We shall keep posting updates here.
Wednesday, 11 December 2013, 13:58 PM CST
Server will be fine now. Please open a support ticket, if you still facing any issues.
Affecting Server - panthers
Monday | 09 December 2013 | 5:57:15 AM
Affecting Server - chiefs
Saturday | 07 December 2013 | 00:37 AM
The server has been rebooted to fix the quota issue. We shall keep you posted with updates.
Saturday | 07 December 2013 | 01:19 AM
The issue has been resolved. The server is fine now.
Affecting Other - e2host1002.unisonplatform.com
Thursday 05 December 2013 02:20 amCST
facing grub error on the reboot. Our senior admis are work on it. We shall keep posting further updates here.
Thursday 05 December 2013 04:20 amCST
issue has been fixed. server is fine now.
Affecting Server - xray
Monday, 02 December 2013, 13:16PM CST
We are working on the server at the moment regarding the issue with cPanel/WHM and shall get back to you soon
Affecting Server - Chargers
Monday, 02 December 2013, 04:05AM CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated.
Monday, 02 December 2013, 13:13PM CST
The issue has been resolved now. Please check
Affecting Server - Gladiator (ASIA)
Affecting Server - vikings (ASIA)
Thursday, 28 November 2013, 17:58 PM CST
The server is experiencing packet loss. We are checking this with our DC
Affecting Server - saints
Thursday, 28 November 2013 16:57 PM , CST
Var partition of the server become read-only and our senior admin is checking this issue. We will keep you updated here.
Thursday, 28 November 2013 17:53 PM , CST
This should be fixed now. Please open a support ticket, if you face any further issues.
Affecting Server - eagles (ASIA)
Wednesday, 27 November 2013 18:56 PM , CST
We are facing some issues with server and our senior admins are checking this with our DC. We will keep you updated.
Updated on Thursday, 28 November 2013, 10:03:16 am CST
The server main IP has been changed and the server is up and responding fine on new IP.
Affecting Other - US servers
We are facing a network issue and the IPs the below range are not responding now.174.136.32.0/24
174.136.55.0/24
174.136.24.0/24
174.136.63.0/24
174.136.34.0/24
If your site in the above IP range then your sites also affected.
Currently our DC techs are checking this issue and we will keep you updated this forum.
We do apologize for the inconvenience caused.
The servers are down due to a network issue. The exact issue is due to traffic not routing through a new provider is not routing through us anymore. We are switching it back to old settings.
Saturday | 23 November 2013 | 12:27 PM
The network issue has been fixed now. The servers are responding fine now.
Affecting Server - eagles (ASIA)
Wednesday, 27 November 2013 12:12 PM , CST
We are facing some issues with server and our higher admins are working on this, will keep you posted on the issue. Thank you for your understanding.
Wednesday, 27 November 2013 13:05 PM , CST
We changed server main shared IP from 174.127.94.178 to 174.127.94.182. Please update domain A record to 174.127.94.182, if you are using remote DNS.
Affecting Server - Rams
Updated on Wednesday, 27 November 2013, 07:23:15 CST
The server was having very high load and we had to reboot it. We shall keep posting further updates here.
Updated on Wednesday, 27 November 2013, 07:25:15 CST
The server is up now and the servicces are running fine now.
Affecting Server - india
Tuesday,26 November 2013, 23:44am CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated.
Wednesday, 27 November 2013, 01:51pm CST
The server should be fine now.
Affecting Server - Ravens (LAX)
Monday, 25 November 2013, 01:59am CST
We are experiencing some issues with the server now. Currently our senior admins are working on the issue. We will keep you updated on this thread
Monday, 25 November 2013, 04:51am CST
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - Chargers
Friday | 22 November 2013 | 19:28 PM
Affecting Server - zulu
Friday, 22 November 2013 15:43PM , CST
The server is down and our higher admins are working on this, will keep you posted on the issue. Thank you for your understanding.
Friday, 22 November 2013, 16:38 PM
The server is back online and the sites are loading fine. If you are still having any issue please open a support ticket.
Affecting Server - xray
Updated on Friday, 22 November 2013, 09:39:48 am CST
The server is not responding and our data center techs are working on it. We shall keep posting updates here.
Updated on Friday, 22 November 2013, 09:56:46 am CST
Server is back online.
Affecting Server - packers (EU)
Tuesday, 19 November 2013 11:04 AM , CST
The server is down and our higher admins are working on this, will keep you posted on the issue. Thank you for your understanding.
Tuesday, 19 November 2013 12:43 PM , CST
Main shared IP of the server is configured as 82.145.48.33 and all accounts are moved to this IP. Please update your domain A record to 82.145.48.33, if you are using remote dns.
Affecting Server - vikings (ASIA)
Tuesday, 19 November 2013, 01:48AM CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated
Tuesday, 19 November 2013, 11:33:26AM CST
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - hotel
Saturday, 16 November 2013, 06:41:50 CST
The server is having slowness issue and the services are going down intermittently.
Our senior admns and DC techs are checking on this currently.
We shall keep posting updates here.
Tuesday, 19 November 2013, 11:31:09AM CST
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - eagles (ASIA)
Tuesday, 19 November 2013, 03:33am CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated.
Tuesday, 19 November 2013, 11:33:26AM CST
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - packers (EU)
Affecting Server - xray
Monday,18 November 2013, 23:42 CST
We have added some IPs to the server xray.unisonplatform.com. But those IPs were not pinging since those IP addresses are from a different subnet to the rest of the IP addresses currently assigned to the server. To resolve the issue, the subnet needs to be deleted and recreated on the correct VLAN. A server reboot is required for this. It is required the service of the network team to make this change. They will be available at the only UK office hours 08:30 - 17:30 ( 2 -11 PM IST). We have updated them to reboot the server reboot on 9:30 AM ( 3:00 PM IST)
Affecting Server - eagles (ASIA)
Tuesday, 12 November 2013, 05:05 AM
We are experiencing some issues with the server and our senior admins are working on this now.
Wednesday, 13 November 2013, 06:03 AM
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - eagles (ASIA)
Monday, 11 November 2013, 11:54 AM
We have contacted the Data center regarding the main IP issue. We shall keep you updated.
Monday, 11 November 2013, 12:38 PM
The issue has been resolved and the sites are accessible now.
Affecting Server - eagles (ASIA)
Monday, 05 November 2013, 09:26pm CST
The server facing DDOS attack on Sing3 node. Senior admins are working on it. We will keep you posted.
Wednesday, 06 November 2013, 12:37 PM
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - vikings (ASIA)
Monday, 04 November 2013, 02:04 am CST
The server facing DDOS attack on Sing3 node. Senior admins are working on it. We will keep you posted.
Wednesday, 06 November 2013, 12:35 PM
The server should be fine now. All the sites are loading normal now. If you are still having any issue, please open a support ticket.
Affecting Server - xray
Updated on Tuesday, 5 November 2013, 06:13:24 am CST
The server is under attack and our senior admins are working on it. We shall keep posting updates here.
Updated on Tuesday, 5 November 2013, 08:37:01 am CST
The attack has been mitigated. Also, we have added necessary rules on the firewall to avoid this in future.
Affecting Server - Ravens (LAX)
Monday, 04 November 2013, 02:57am CST
We could see that disk quota was not enabled on the vps ravens.unisonplatform.com. We have enabled the concerned parameter. We will a need a vps reboot.We will keep you posted
Affecting Server - vikings (ASIA)
Sunday, 03 November, 2013 20:14 PM CST
The server is experiencing Packet loss. Our senior admins are working on this. We will keep you posted.
Sunday, 03 November 2013, 20:44 PM CST
We have null routed the main shared IP. We will update you with more details soon.
Sunday, 03 November 2013, 22:28 PM CST
The issue with the server has been resolved and the server is stable now.
Affecting Server - eagles (ASIA)
Sunday, 03 November 2013, 19:26 PM CST:
The server is experiencing Packet loss. Our senior admins are working on this. We will keep you posted.
Sunday, 03 November 2013, 20:28 PM CST
The server is back online now.
Affecting Server - Ravens (LAX)
Friday, 1 November 2013, 10:35:53 am CST
Our senior admins are working on the server. We shall keep posting updates here.
Friday, 1 November 2013, 11:16:56 am CST
The server is up now and the services are fine.
Affecting Server - uniform (EU)
Wednesday, 30 October 2013, 05:23:53 am CST:
The server is experiencing heavy attack and our senior admins are working on it to eliminate the issue.
Please check here for further updates.
Thursday | 31 October 2013 | 12:56 PM
The issue with the server has been resolved and the server is stable now.
Affecting Server - chiefs
Thursday, 31 October 2013, 12:39 PM
We are experiencing some issues with the server and our senior admins are working on this now.
Thursday | 31 October 2013 | 12:54 PM
The issue with the server has been resolved and the server is stable now.
Affecting Server - Washington (LAX)
Thursday, 31 October 2013, 12:43 PM
We are facing some issues with server and our senior admins are working on this. We will keep you updated.
Thursday | 31 October 2013 | 12:52 PM
The issue with the server has been resolved and the server is stable now.
Affecting Server - november
Updated Thursday, 24 October 2013, 01:13:50PM CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated.
Updated Thursday, 24 October 2013, 02:58:08PM CST
The issue with the server has been resolved. Please open a support request, if you face any further issues.
Affecting Server - saints
Updated Wednesday, 23 October 2013, 02:33:30PM CST
We are facing some issues with server and our senior admins are working on this. We will keep you updated.
Updated Wednesday, 23 October 2013, 03:13:05PM CST
The issue with the server has been resolved and the server is stable now.
Affecting Other - e2host1001
Sunday 20 October at 03:16 am CST
We are facing some file system errors on e2host1001 and we are performing a file system check now.
We will keep you updated through this thread. Thank you
The issue has been resolved
Affecting Server - Rams
Monday, 14 October 8:29:21 a.m CST 2013
The server is experiencing some temporary issues, and our Senior technicians are working on it. We will keep you posted on this thread, thank you for your understanding.
The issue has been resolved
Affecting Server - yankee (ASIA)
Updated on Saturday, 19 October at 2:54 am CST
We are facing some packet loss in server yankee. Our DC techs are working on it. We will keep you updated through this thread.
The issue has been resolved
Affecting Server - texans
Updated on Friday, 18 October 2013, 07:27:29 a.m CST
There is load spike on the server and our senior admins are working on it. We shall keep posting updates here.
The issue has been resolved
Affecting Server - Ravens (LAX)
Updated Monday 21 October 2013, 19:28 PM CST
We are facing some issues with diskspace usage on the server and our senior admins are working on this. We shall keep you updated.
Updated Tuesday 22 October 2013, 01:19 am CST
The issue has been fixed and the server is up and running now. Thank you.
Affecting Server - eagles (ASIA)
Sunday 20 October 2013 at 01:32 am CST
We are rebooting server eagles for maintenance. We will keep you updated through this thread. Thank you
Sunday 20 October 2013 at 02:16 am CST
The server is successfully rebooted and it is loading fine now. Thanks for your understanding.
Affecting Server - vikings (ASIA)
Sunday 20 October 2013 at 01:32 am CST
We are rebooting server vikings for maintenance. We will keep you updated through this thread. Thank you
Sunday 20 October 2013 at 02:16 am CST
The server is successfully rebooted and it is loading fine now. Thanks for your understanding.
Affecting Server - vikings (ASIA)
Thursday 17 October at 2:07 am CST
The server Vikings is rebooting due to some temporary issues. We will keep you updated through this thread. Thank you.
Thursday 17 October at 2:51 am CST
The reboot has been completed and the server is loading fine now. Thank you.
Affecting Server - saints
Tuesday, 1 October 2013, 11:06:42am CST
The servers are experiencing packet loss and our admins are working on it.
We shall keep posting updates here.
Wednesday, 2 October 2013, 10:58:52am CST
Our sernior admins are still working on the server. We will keep you updated.
Saturday, 5 October 2013, 8:44:40am CST
One of the partition went read only. We have contacted Data center regarding this and they are working on the server to fix it
Saturday, 5 October 2013, 5:00:40pm CST
Server is back online and services are running fine. But sites are taking to more time to load. Our senior admins are still checking this.
Saturday, 5 October 2013, 9:16:40pm CST
We are facing some ddos attack on the server and our special network team is working on this. We will keep you posted.
Monday, 7 October 2013 5:20:10 a.m CST
Our network admins are working with the DC to fix the issue asap, we will keep you informed. Thank you.
Tuesday, 08 October 2013 09:43 AM CST
We are in the process of changing the main shared IP. We will keep you posted on this.
Tuesday, 08 October 2013 10:16 AM CST
We have changed the server main shared Ip from 69.194.235.203 to 69.194.235.204 . If you are using remote DNS, Please update
the A record with IP 69.194.235.204
Monday, 14 October at 22:02 pm CST
The issue with the server has been resolved and the server is stable now.
It was a DNS amplication attack and we have applied special firewall rules at the DC level to resolve it. We will make sure to avoid it in future.
Thank you for the support.
Affecting Server - broncos
Tuesday, 1 October 2013, 07:36:23am CST
The server is experiencing packet loss and our senior admins are working on it. We shall keep posting updates here.
Wednesday, 2 October 2013, 06:40:52am CST
Broncos is rebooted to new kernel and we are still monitoring the server. We will keep you posted.
Wednesday, 2 October 2013, 08:45:12am CST
We have changed server IP to 69.194.235.228. Please update account A record to 69.194.235.228, if you are using remote nameservers.
Sunday, 6 October 2013, 04:26am CST
Our senior admins are still working on it. We will keep you posted. Thanks for your understanding.
Monday, 7 October 2013 5:17:22 a.m CST
Our network admins are working with the DC to fix the issue asap, we will keep you informed. Thank you.
Tuesday, 8 October 2013, 02:14 am CST
We have find some hardware issues with the server which might cause slowness issues and we are replacing the drive. We will keep you posted.
Tuesday, 8 October 2013, 04:01 am CST
The raid rebuild has completed 50%. There will be a file system check after the raid rebuild. Thank you
Tuesday, 8 October 2013, 06:36:46 am CST
The server is up and the services are running fine now.
Saturday, 12 October 2013, 08:14:21 am CST
We are facing some issues with server and our NOC team working on this. We will keep you posted.
Monday, 14 October at 22:02 pm CST
The issue with the server has been resolved and the server is stable now.
It was a DNS amplication attack and we have applied special firewall rules at DC level to resolve it. We will make sure to avoid it in future.
Thanks for your support.
Affecting Server - Gladiator (ASIA)
Monday, 7 October 3:23:09 p.m CDT
The server is experiencing some issues. DC techs are doing manaul fsck on the server.
We shall Keep you updated.
This issue has been taken care of.
Affecting Server - Rams
Sunday, 13 October at 21:45 pm CST
This is to inform our customers that we will be performing an LVM extend on rams.unisonplatform.com, in 3 hours from now.
We will keep you posted. Thanks for your understanding
Monday, 14 October at 00:56 am CST
We are taking down rams.unisonplatform.com for LVM extension. We will keep you posted.
Monday, 14 October at 03:46 am CST
The LVM extension has been completed and server is up now.
Affecting Server - Ravens (LAX)
Sunday, 13 October at 2:24 am CST
Quota initialization is going on the server. We will update you once it has been completed. Thank you
Sunday, 13 October at 3:39 am CST
Quota initialization has been completed and the server is running fine now. Thak you
Affecting Server - Ravens (LAX)
Thursday, 10 October 2013 at 04:54 am CST
We are taking down the server for enabling flash cahe. We will keep you updated through this thread.
Thursday, 10 October 2013 at 22:22 CST
We have enabled flash cache in the server. Thank you
Affecting Server - uniform (EU)
Monday, 7 October 2013, 10:51 AM CST
The Softaculous on the server is showing issues with missing/old file updates and we have contacted the Softaculous support in this regard, we will update this thread again once we hear back from them. Thank you for your understanding.
Wednesday, 09 October 2013 11:55 AM CST
We have fixed the issue with softaculous.
Affecting Server - yankee (ASIA)
Thursday, 3 October , 6:09:21 a.m CST
The server is experiencing some temporary issues and our Software Technicians are working on it.
We shall keep you posted on this thread, thank you for your understanding.
Thursday, 3 October , 7:09:57 a.m CST
The server is up and fine now as the DC techs attached a mitigation device to the server , but some of our clients may face accessibility issue(IP Block) due to this. If you face any problem, kindly open a support ticket with the traceroute results from the respective machines and we could check it for you. Thank you.
Saturday, 5 October , 9:16:40pm CST
We are facing some ddos attack on the server and our special network team is working on this. We will keep you posted.
Monday, 7 October 2013 5:19:20 a.m CST
Our network admins are working with the DC to fix the issue asap, we will keep you informed. Thank you.
Affecting Other - e2vps001
Thursday, 3 October 2013, 16:17:23 CST
We will be taking down e2vps001 for RAM upgrade shortly. We shall update you soon.
Updated Thursday, 3 October 2013, 16:40:48 CST
RAM upgrade has been completed and servers are online now
Affecting Other - All Eleven2 customers
Thursday,03 October at 02:50 AM CST
This is to update all our Eleven2 customers about the security issues that will arise if the CMS sites are not updated.
We are updating some messures for securing your wp-admin access.
===
You can consider protecting wp-admin access to specific IPs as follows.
--------
paste the following code in htaccess of each wp account, replacing the 123\.123\.123\.123 IP address with your own:
RewriteEngine on
RewriteCond %{REQUEST_URI} ^/wp-login\.php(.*)$ [OR]
RewriteCond %{REQUEST_URI} ^/wp-admin$
RewriteCond %{REMOTE_ADDR} !^123\.123\.123\.123$
RewriteRule ^(.*)$ – [R=403,L]
---------
Also there is another solution, which also per domain basis.
You can ask the clients to protect wp-admin with password.
---------
Step 1:Creating the Password File via SSH / Command Line
To create the encrypted password you will need to use a utility such as the command-line program htpasswd. More detailed technical information about htpasswd can be found at http://httpd.apache.org/docs/current/programs/htpasswd.html.
An example would be to do this:
htpasswd -c /home/username/.wpadmin john
You would then be prompted to enter the password you wish to use for the username "john" in order to access the wp-login page. You can then log into the wp-admin interface as you normally would. There are many other online tools that can be used to convert standard passwords to encrypted for this purpose.
Step 2: Update the .htaccess File
All domains under the home directory will share the common .wpadmin file. (The command listed in Option B above creates the /home/username/.wpadmin file due to the -c.)
The last step is to place the following code in the /home/username/.htaccess file:
ErrorDocument 401 "Unauthorized Access"
ErrorDocument 403 "Forbidden"
AuthName "Authorized Only"
AuthType Basic
AuthUserFile /home/username/.wpadmin
require valid-user
Note: replace "username" above with your cPanel username.
===
Please follow the above mentioned steps to protect your sites from attack.
Affecting Server - raiders
Tuesday, 1 October 2013, 11:06:42am CST
The servers are experiencing packet loss and our admins are working on it. We shall keep posting updates here.
Wednesday, 2 October 2013, 06:40:52am CST
Issue with server is fixed and services are running fine now.
Affecting Server - zulu
Affecting Server - saints
Updated Monday, 30 September 2013, 10:07:30 am CST
The server is experiencing heavy packet loss and our senior admins are working on it.
We shall keep you posted with updates.
Affecting Server - zulu
Updated on Sunday, 29 September 2013, 07:18:42 CST
The server is down with a corrupted grub and our senior admins are reinstalling it. We shall keep posting updates here.
Updated on Sunday, 29 September 2013, 10:32:05 CST
The server is up and the services are running fine. We have scheduled further maintenance for off peak hours. We are sorry for the inconvenience.
Affecting Server - broncos
Updated on Sunday, 29 September 2013, 10:32:05 CST
The server has been rebooted. We shall keep updated on this thread.
Updated on Sunday, 29 September 2013, 10:55:05 CST
The server is up and services are running fine now.
Affecting Other - All UK Servers
Wednesday, 25 September at 05:35:50pm CST
We have a scheduled maintenance on UK servers for clearing txt counters. We will keep you updated in the same thread.
Wednesday, 25 September at 06:00:00pm CST
We have completed this on X-ray and the server is online now.
Affecting Server - sierra
Updated on 28 September 13:37 PM CST
cPanel modules on our Sierra server got corrupted and our senior admins are wokring on that. Our team will continue to update you on this network status thread. We apologies for any inconvenience caused. Please note, this only affects Cpanel services, no other servers are affected.
Updated on 28 September 14:51 PM CST
We have sheduled a upcp on this server to fix this issue. it is being scheduled on today at off-peak hours
Updated on 28 September 01:57 AM CST
issue with server Sierra is fixed. Server is running fine now.
Affecting Server - lima
Updated on 7:45 AM Saturday, September 28 2013 CST:
The server has been rebooted for kernel upgrade. Filesystem check is curently running on the server.
We shall keep posting updates here.
Updated on 11:45 AM Saturday, September 28 2013 CST:
The server is still undergoing an FSCK, we anticipate it will be completed within the next 30 minutes or so. Unfortunately as we this is a system check, there is nothing we can do to speed it up or slow it down.
Updated on 11:45 PM Saturday, September 28 2013 CST:
It appears the final stages of the FSCK are about to be completed. We will post more updates as soon as we can.
Updated on 15:08 PM Saturday 28 September 2013 CST
We have completed fsck on lima server. "/home" is mounted back and sites are online now.
Affecting Server - papa
Wednessday 25th September at 02:07am CST
We have down the server papa for kernel up-gradation and we are working on it.
Wednessday 25th September at 03:00am CST
We have completed the kernel upgradation process and the server " papa " is back online now.
Affecting Other - e2vps002
Thursday 19th September at 01:29am CST
We will be taking down e2vps002 for a kernal upgrade shortly, and the estimated down time is less than 30 minutes.
Thursday 19th September at 03:19am CST
Currently the VPS server having some issue with LVM, and we are working on it.
Thursday 19th September at 04:12am CST
There is filesystem error on the server and our L3 technitians are working on the issue.
Thursday 19th September at 08:50am CST
Our L3 technitians are still working on the restoration of this VPS node. We sincerely apologise for the downtime, and will continue to update all customers via the network thread here.
Thursday 19th September at 12:11pm CST
Currently we are performing r1soft restoration of all VPS in node now. Initailly data transfer rate was only 300 Kb/sec as the packet transfer rate in network being slow. Now we have directly connected both r1soft and node server which increased the data transfer rate to 5 Mb/sec.
Thursday 19th September at 04:46pm CST
We have contacted r1soft regarding the data transfer slow rate issue. They informed us to perform restoration of VE's individually. We have disabled compression and estimation time in server now so as to speed up the process. We will update you the details regarding the restoration of VE's on progress.
Thursday 19th September at 07:46pm CST
There are currently 15 VPS left to restore. We are restoring one at a time to increase restore speed. Once each VPS is restored the VPS will then start and go back online.
Friday 20th September at 01:24am CST
The restoration process is completed 60%, and we will continue to update all customers via the network thread here.
Friday 20th September at 03:28am CST
80% of restoration is completed. We will continue to update all customers via the network thread here.
Friday 20th September at 08:50am CST
Around 92% of restoration is completed. We will update you here on the network thread once all VM's have been restored.
Friday 20th September at 11:48am CST
All VM's are now fully restored. If you are still experiancing issues, please submit a support ticket, and our technicians will be keen to assist you. Thank you.
Affecting Server - Gladiator (ASIA)
Monday, 23 September 20:45 p.m. CST
We have replaced the backup drive in gladiator and currently we are performing FSCK on the server.
Monday, 23 September 20:31 PM CST
We have completed the FSCK and the server is back online now.
Affecting Server - Chargers
We are currently experiencing ddos attack on Chargers server. Our higher level admins are currently working to resolve this issue. We shall keep you updated
Attack is mitigated and the server is fine now
Affecting Server - xray
Wednesday 18th September 2013 at 17:52 CST
We are going to reboot the xray server to reintstall r1soft CDT agent .We shall update you shortly
Wednesday 18th September 2013 at 18:22 CST
Server is back online after the reboot. Please check now
Affecting Other - e2vps001
Updated Tuesday 17th September 2013 at 04:14am CST
We will be taking down e2vps001 for a kernal upgrade shortly and the estimated down time is less than 30 minutes.
Updated on Tuesday 17th September 2013 at 04:36am CST
The node is being rebooted now. Once all the VEs are back, we shall update this thread.
Updated on Tuesday, 17 September 2013, 05:16:02 CST
The server is up with new kernal.
Affecting Server - Ravens (LAX)
Updated Monday, 16, September 2013, 13:23 PM CST
We have been notified of some software vulnerability which can be exploited if not patched ASAP. As a precautionary measure, we will need to reboot the server your site(s) are located on immediately to protect all our clients from this possible vulnerability.
Updated Monday, 16, September 2013, 14:07 PM CST
We have completed the kernel upgradation process and the servers are back online now.
Affecting Server - LA VPS master
Monday September 11th at 8:48am CST
The e2VPS003 server is currently experiancing file system issues. Our team are working as fast as humanly possible to bring back normal running service. Please note that is only affects customers located on the e2VPS003 server. All other VPS nodes are running fine. Thank you.
Monday September 11th at 9:36am CST
The e2VPS003 node is now back online. Some websites on this node are still experiancing issues, and we are working to fix them. We will keep you updated on this network thread.
Affecting System - Eleven2 Brain
Monday September 9th at 4:28pm CST
Affecting Other - Shared Servers
Affecting Server - Seahawks (LAX)
Updated Monday, 9 September 2013, 10:17:00 CST
The rack on which server is placed is experiencing heavy attack. Our technicians are working on this . We shall keep you updated.
Updated Monday, 9 September 2013, 11:24:32 CST
We had to shut down the server temporarily due to attack and shall keep you updated.
Updated Monday, 9 September 2013, 11:57:34 CST
Server is back online now. Please check and open a ticket if you have any further issues
Affecting System - HV1 and HV2
We are really sorry for the downtime faced on some of our cloud servers. It was routing issue and we had to contact DC to resolve the issue. They found that for some reason our core devices were not seeing the routes properly. They had removed and re-added the switch configurations and they saw all routes come up properly. They did notice that two of our server's interfaces were flapping from the logs that they saw on the switch. They saw that the following two servers were flapping on their public connections, which they suspect caused the route issues.
e5506-20379.securedservers.com
e5506-27482.securedservers.com
So We would like to schedule to replace the cables for these two servers to avoid any further issues. We have scheduled this process during off-peak hours(CDT-11.30PM) today. So the servers on these two nodes will be down for few minutes.
Saturday, 31 August 2013, 22:46:30 CST
We have cancelled the replacement of cables and will let you know through this thread if we schedule this againAffecting Other - Cloud1
Saturday, 31 August 2013, 05:57:23 CST
We are facing some issues with the cloud control panel OnApp, and we have contacted the DC technicians in this regard. We are awaiting reply from them and we will keep this thread updated with the status once we hear back. Thank you for your understanding.
Saturday, 31 August 2013, 15:37:30 CST
The issue has been fixed and all servers should be online now
Affecting Server - xray
Updated on 29th August 8:38am CST
The server has been rebooted. We shall keep you posted with updates.
Updated on 29th August 8:57am CST
There was heavy packet loss experienced on the server and currently our DC techs are working on it. Please wait for further updates.
Updated on 29th August 11:09am CST
We have null-routed server main shared IP (82.145.48.4) and sites are migrated to secondary IP, 82.145.48.106. Please update domain A record to 82.145.48.106, if you are using remote DNS. You can safely ignore cPanel/WHM license error due to the IP change.
Affecting Server - Ravens (LAX)
Saturday, 31 August 2013, 05:39:09 CST
Affecting Server - Seahawks (LAX)
Saturday, 31 August 2013, 05:39:09 CST
Affecting Server - saints
Affecting Server - Seahawks (LAX)
Affecting Server - Ravens (LAX)
Affecting Other - e2vps003.unisonplatform.com
Affecting Other - e2vps002.elinuxservers.com
Affecting Other - e2vps001.elinuxservers.com
Affecting Other - Shared servers
Monday, 5 August 2013, 08:56 CST
Affecting Server - packers (EU)
Sites on Packers are experiencing intermittent downtimes and this issue is still being investigated. We shall keep you updated. Thank you for your patience
Sites are loading fine now. However, our higher level admins are checking the issue in detail as it is recurring.
We have been monitoring server for the last few days and verified everything is fine now. Please contact our support team, if you face any further issues.
Affecting Server - xray
Affecting Server - xray
The server will be down for maintenance at 3.30AM BST
ETA is 15 Minutes.
The server is up and fine now.
Affecting Server - S7R9
Sunday, 18 August 2013, 10:31:57 CST
/usr in s7r9 is Readonly. Our higher admins are working on this and we will update this thread with the status soon. Thank you for your understanding.
Sunday, 18 August 2013, 10:45:52 CST
Manual fsck running on /usr, we will keep this thread posted.
Sunday, 18 August 2013, 10:53:38 CST
Server is up now.
Affecting Server - Chargers
Tuesday, 13th August 2013, 3:13am CST
Affecting Server - packers (EU)
Tuesday, 13th August 2013, 3:50am CST
Affecting Server - Gladiator (ASIA)
Hello,
Server Gladiator is down and we have contacted DC techs regarding this, we will keep this thread updated with the status. Thank you.
Affecting Server - Ravens (LAX)
Wednesday, 7 August 2013, 12:39 CST
Affecting Server - packers (EU)
Wednesday, 7 August 2013, 11:18 CST
Sites on Packers are experiencing intermittent downtimes and this issue is being investigated by the DC techs. We will keep this tread updated with the status, thank you for your understanding.
Affecting Other - Dallas Facility
08/06/2013 10:57
Affecting Other - VPS16.elinuxservers.com
Affecting Other - Shared servers
Monday, 5 August 2013, 08:56 CST
Affecting Server - Chargers
07/18/2013 9:00 CST
Affecting Server - LA VPS master
Friday, 26 July 2013, 11:04:00 CST :
We are facing a ddos attack in node e2vps001.elinuxservers.com. Our DC techs are working on the issue.
We will update this thread with further information ASAP.
Affecting Server - niners
Updated on Monday 29 July 2013 04:17 AM:
Affecting Server - Rams
Updated on Monday 29 July 2013 04:17 AM:
Affecting Server - LA VPS master
Friday, 19 July 2013, 11:17:00 CST :
Affecting Server - Rams
Updated on Friday 19th July at 5:07am CST:
Affecting Other - UK servers
Updated on Tuesday 16th July at 7:32am CST:
Our UK servers are currently experiencing network issues. We are working with our UK datacenter to get the servers back online. Our team will continue to update you on this network status thread. We apologies for any inconvenience caused.
Updated on Tuesday 16th July at 9:20am CST:
There was some configuration issues with VLAN settings on the switch, which caused the down time. Servers are online now. Please contact us if you need any further help.
Affecting Other - UK Servers
Updated on Thursday 11th July at 4:12am CST:
Affecting Other - UK servers
Updated on Wednesday, 10th July 2013, 05:35am CST:
Affecting Other - UK servers
Updated Monday, 8 July 2013, 07:38:58 CST:
Our UK servers (xray, patriots, uniform,foxtrot) are experiencing routing issues with most of the IPs. We have contacted the DC and are waiting for updates from them. We shall keep posting updates here.
Updated Monday, 8 July 2013, 09:13:46 CST:
The issue has been resolved.
Affecting Server - R3NR
Updated on Monday 08 July 2013 03:58 AM :
Affecting Server - Ravens (LAX)
Updated on Friday 5th July at 05:58am:
Affecting Server - Chargers
Updated on Thursday June 27 2013 21:41 PM
Chargers server is currently experiencing high packet loss. Our higher level admins are working on this and we shall update
you soon.
Updated on Thursday June 27 2013 22:13 PM
The Issue has been resolved and services are back online now.
Affecting Server - saints
Thursday 27 June 2013 | 14:53 CDT
Server File system has gone read-only. Our higher level admins are working on it and it will be fixed soon. Thank you for your patience.
Thursday 27 June 2013 | 15:04 CDT
We are performing fsck on /var partition. We will keep this thread updated with the status
Thursday 27 June 2013 | 15:22 CDT
Fsck completed and all services back online
Affecting Server - tango
Updated on Tuesday 25 June 2013 7:48 AM:
There is load spike on the server and we are working on this. We shall keep posting updates.
Affecting Server - Ravens (LAX)
Affecting Server - Seahawks (LAX)
Affecting Server - Seahawks (LAX)
Updated on Tuesday 25 June 2013 01:17 AM :
Affecting Server - Ravens (LAX)
Updated on Tuesday 25 June 2013 01:28 AM:
Affecting Server - Ravens (LAX)
Updated on Thursday Jun 20 17:23:57 PDT
Ravens server is currently experiencing high packet loss due to ddos
attack. Our higher level admins are working on this and we shall update
you soon.
Updated on Thursday Jun 20 17:46:11 PDT
The issue has been fixed now . Also we have verified that sites are loading fine. Please check
Affecting Server - raiders
Affecting Server - november
Updated on Thursday 13 June 2013 22:19 CST:
Affecting Server - packers (EU)
Updated on Wednesday, 12 June 2013, 09:21:59 CST
The server is experiencing huge packet loss. We are checking with the DC. Shall keep posting updates.
The issue has been resolved. Please open a ticket if you have any issues with your sites
Affecting Server - Chargers
Updated on Tuesday, 11 June 2013, 07:29 am CST
Our senior admin is working on the server. We shall keep you posted with updates.
Updated on Tuesday, 11 June 2013, 08:19 am CST
The server faced a heavy UDP flooding attack. The attack has ceased. The server is up and responding now.
Affecting Server - papa
Updated on Tuesday, 11 June 2013, 04:44 am CST
We are contacting DC for rebooting the server. Shall keep you posted with updates.
Updated on Tuesday, 11 June 2013, 05:47 am CST
The server is up and the services are running fine now.
Affecting Server - yankee (ASIA)
Monday 30th January at 6:52am CST:
Affecting Server - Chargers
Affecting Server - xray
Affecting Server - raiders
The server main IP was subject to a DDOS attack and our
DC technicians are currently working on it. Services
shall resume shortly.We will keep you updated.We are still facing some issues with the server.Our DC support staff is investigating this issue at the moment. We will keep you posted.
Affecting Server - papa
Monday 10th June at 6:06am CST:
Affecting Server - yankee (ASIA)
Updated on Monday 10th June at 02:26 AM CST:
Affecting Server - raiders
Raiders server is currently experiencing high packet loss due to ddos attack. Our higher level admins are working on this and we shall update you soon.
The DNS servers are up and running fine now.
Affecting Server - lima
All the US servers on DNS cluster ns1.eleven2.com and ns2.eleven2.com are unavailable currently as we are rebooting them. We shall keep you posted with updates.
Update as of 6:35AM CST:
The servers are now functioning normally.
Affecting Server - S7R9
Updated Wednesday 05 June 2013 at 15:14 PM
We are aware of an issue on S7R9. Our L3 team investigating the issue and will update this post shortly.
Affecting Server - yankee (ASIA)
Updated Thursday 16th May 2013 - 02:01 AM CST:
Affecting Server - packers (EU)
Update 4am CST, 28th May:
The server is currently down and we are rebooting the server. We shall keep you updated on this network thread.
Update 4:30am CST, 28th May:
The server is online, but unfortunately there is heavy packet loss. Our technicians are currently working to reduce this.
Update 8:30am CST, 28th May:
The server is online and the packet loss is now resolved.
Affecting Server - Chargers
We are aware of an issue on Chargers. We are investigating the issue and will update this post shortly.
Affecting Server - Seahawks (LAX)
We had to null route main IP 72.34.33.171 due to DDOS.. Our senior admins are working on this and will update you
Affecting Server - foxtrot
We had to null route main IP 82.145.48.8 due to DDOS. Our senior admins are still working on this. We will keep you posted.
IPs has been changed and server is accessible on secondary IP 82.145.48.199. Since clustering won't work as main ip is null routed, we need to change the ip in ns1/ns2.europe.eleven.com.We are doing it for all domains and will be completed soon.
Affecting Server - foxtrot
We could see large packet loss on the server. We are checking this with our DC staff.
We had to null route main IP 82.145.48.8 due to DDOS. Our senior admins are still working on this. We will keep you posted.
Null route has been removed and everything should be fine now. Please open support ticket, if you still facing any issues.
Affecting Server - yankee (ASIA)
Yankee server is currently experiencing connectivity issues. Our datacenter team are currently swapping the ethernet cables. We will update you shortly on this thread.
Affecting Server - yankee (ASIA)
Tuesday 14 May 2013 | 12:55 PM
We are perfomaing fsck on /home partition of Yankee server. We will keep this thread updated with the status, and we appreciate your kind understanding in this regard. Thank you.
This has been completed and all services back online
Affecting Server - yankee (ASIA)
Friday, 10 May 2013, 12:30 am CST:
Affecting Server - LA VPS master
The network switch will be briefly shut down for maintenance. The downtime should not exceed 10 minutes.
Affecting Server - yankee (ASIA)
Wednesday, 8 May 2013, 06:46:00 CST
There is some issue with the Softaculous installs in Yankee, and this is being investigated by our Higher admins. We will keep this thread updated with the progress, thanks.
Wednesday, 8 May 2013, 09:44:00 CST
We have contacted the Softaculous support for this issue and will update this thread once we hear back. Thank you for your understanding.
Softaculous issue has been fixed now. Please open a support ticket, if you face any further issues.
Affecting Server - Chargers
Thursday, 9 May 2013, 08:28:17 CST
Chargers is having some issues which is currently investigating on by our senior admins. There is problem with emails, which will be taken care of as well. Thank you for your understanding. We will keep this thread updated with the status.
We have an attack on rack, where Chargers is located and our DC support staff is working on this now. We will keep you posted.
Affecting Server - Chargers
We are experiencing high packet loss on the server and our higher level admins are working on it. We shall get back to you
Affecting Server - yankee (ASIA)
Tuesday, 7 May 2013, 04:40:15 CST
Affecting Server - Chargers
Tuesday, 7 May 2013, 10:28:15 CST
We are experiencing attack in Chargers server, and our higher admins are investigating on this issue. We will keep this thread updated with the status. Thank you.
Wednesday, 08 May 2013, 02:38 CST
The issue has been resolved and the server is fine now. If you are still facing any issues, kindly contact our support team.
Affecting Server - delta
Tuesday, 7 May 2013, 04:19:05 CST
Delta server has /home full, and our senior admins are working on this. We will keep this thread updated with the progress. Thank you.
Tuesday, 7 May 2013, 06:23:42 CST
This issue has been fixed. Thank you.
Affecting Server - yankee (ASIA)
Monday 06 May 2013 04:35 AM CST :
Affecting Server - jets
/var partition is 100% on Jets. We are working on this. We will keep you updated.
Affecting Server - yankee (ASIA)
We are having some issues with mysql on the server and we are repairing databases on the server. We will keep you updated
Affecting Server - yankee (ASIA)
Server experiencing heavy packet loss and we are working on this.
Affecting Server - yankee (ASIA)
Affecting Server - yankee (ASIA)
Updated on 23:31 PM 1stMay CST:
Affecting Server - yankee (ASIA)
Tuesday, 30 April 2013, 04:24:20 CST
The server is experiencing some slowness due to some issues with the firewall, our higher admins are checking the issue and we will keep this thread updated. Thank you.
Tuesday, 30 April 2013, 08:34:39
The problem with the firewall has been taken care of and the server is fine now.
Affecting Server - SR27
We are experiencing ddos issues on the server and main IP 69.194.234.43 is currently null routed. We will keep you updated.
Affecting Server - yankee (ASIA)
Update 04:32AM CST 28th April:
Affecting Server - raiders
We are experiencing some ddos issues on this server and the IP 69.194.236.251 is currently null routed. We will keep you updated.
We are reducing TTL and will be switching IPs, if attack is not subsidized after 4 hours.
Null route has been lifted. Please open a support ticket, if you still facing any issues.
Affecting Server - mike
Thursday, 25 April 2013, 09:11:00 CST
Server Mike is down and we have contacted the DC techs regarding this, we will keep this thread updated with the status. Thank you.
The server has been rebooted and it is up . Thanks.
Affecting Server - saints
Affecting Server - sierra
We could see large packets loss on the server. We are checking this with DC staff.
Affecting Server - uniform (EU)
Server Uniform is down and our higher admins are working on the server right now, we will keep you updated in this thread with the progress.
Affecting Server - yankee (ASIA)
We are checking packet loss issue with DC person.
Affecting Server - sierra
We had to null route main IP 174.136.32.3 due to DDOS. We have applied some rules against DDOS and enabled SYNFLOOD protection on the server . Everything seems fine now and we will remove null route soon.
Null route has been removed. Please open a support ticket, if you need any further assistance.
Affecting Server - sierra
We are facing high packet loss on the server. We are checking this with our DC support team.
Affecting Server - SR27
Affecting Server - uniform (EU)
We have rebooted the server after kernel upgrade. Unfortunately , server didn't come back online after the reboot
We have contacted DC and shall get back to you soon. Server is up in old kernel itself
Affecting Server - foxtrot
Affecting Server - oscar
We have noticed that /tmp partition on the server is readonly. Our higher level admins are working on this and it will be fixed soon
Affecting Server - delta
Monday, 22 April 2013, 07:33:04 CST
Affecting Server - uniform (EU)
We will be performing a kernel upgrade on the server at Apr 19 11:17:25 BST 2013.
We will keep you posted during the maintenance.
Unfortunately, kernel up gradation failed with kernel panic. Now, the server is up with old cloud kernel.
Affecting Server - uniform (EU)
Updated on 6:05 AM 12th April CST :
The server is currently down and we are checking with the datacenter.
Updated on 12:45 pM 12th April CST :
Affecting Server - yankee (ASIA)
Friday, 12 April 2013, 06:34:45 CST
Yankee is down and we have contacted DC technicians to give it a reboot. We will keep this thread updated with the status. Thank you.
Friday, 12 April 2013, 08:23:14 CST
After replacing the failed RAM, the server has been rebooted fine and it is up now. Please open a support ticket if you face any more issues with your sites. Thank you.
Affecting Server - Chargers
The sites are experiencing some intermittent issues in Chargers, and our
Senior admins are working on this. We will keep this thread updated
with the status.
We are rebooting the server. We will update this thread with more details shortly.
Server is online and everything should be fine now. If any one is still experiencing the same issue, kindly contact our support team and it will be checked in detail.
Affecting Server - Chargers
Affecting Server - vz01.
This issue only effects a portion of our cloud servers. We are looking into a Raid / disk issue that has been causing repeat issues. We will update this thread with further information ASAP.
Affecting Server - patriots (EU)
We are experiencing high packet loss on the server. We are working on this and it will be fixed soon
Its been resolved now.
Affecting Server - Chargers
We are experiencing high packet loss on Chargers server. Our higher admins are working on it and it will be fixed soon
Issue has been fixed now. All the service ports are opened and services are being started.
Affecting Server - patriots (EU)
We are experiencing high packet loss on patriots server. Our higher level admins are working on the issue and it will be fixed soon. We will keep you updated
Affecting Server - yankee (ASIA)
Sunday, 07 April 2013, 23:07 CST
Affecting Server - packers (EU)
The server is down and our higher admins are working on the issue right now. We will keep this thread updated with the progress. We appreciate your kind patience and co-operation in this regard, thanks.
Thursday, 28 March 2013, 05:39 CST
The server is working fine other than the main IP 82.145.48.2 is down (all sites on other IPs are up and online), this is being investigated currently.
Thursday, 28 March 2013, 06:39 CST
We are going to change the IP of domains those are hosted on 82.145.48.2 to 82.145.48.11. Clients who are using remote NS, are requested to proceed with the IP change ( A record) . Thank you.
Monday, 8 April 2013, 04:30AM CST:
The issue has been resolved and if any one is still experiencing the same issue, kindly contact our support team and it will be checked in detail.
Affecting System - Dallas, TX Network
Our network is currently experiencing some latency due to an ongoing DDoS attack. We have already identified the target of the attack and have null-routed the IP, however, you may continue to see some network latency while we continue to mitigate this attack.
UPDATE: The issue is now resolved. We appreciate everyone's patience.
Affecting Server - raiders
We have contacted DC regarding this and they are investigating it. We will keep you updated
Our higher level admins are still working on it. Thank you for your patience.
Everything is fine. We still keep monitoring the server to avoid any further issues
Affecting Server - bravo
Our Higher level admins are checking it and shall keep you updated.
This has been resolved now
Affecting Server - Chargers
Updated on 1:16 p.m , 26th March:
The webserver is down and our senior admins are currently working on it. We shall keep you posted with updates.
Updated on 1:25 p.m , 26th March:
Currently apache is running on the server and the sites are up. We are still working on the litespeed issue.
Affecting Server - patriots (EU)
Updated on 11th March, 11.22 a.m:
Our senior admins are working on the network issue with Patriots. We shall keep posted with updates.
Affecting Other - ns101.eleven2.com
We are having some issues with one of our US nameserver. We have contacted DC regarding this and it will be fixed soon. Thank you for your patience.
Issue has been fixed now.
Affecting Server - raiders
Affecting Server - raiders
We have rebooted the server, but it didn't come back online after the reboot. We have contacted DC now and shall keep you updated
Server is online now.
Affecting Server - raiders
Affecting Server - Chargers
Hello,
We are facing some server outages. Our senior admins are working on this. We will keep you updated.
We are rebooting the server.
Server is back to normal and services are running fine.
Affecting Server - saints
Server File system has gone read-only and currently we are doing a file-system check on the partition.
Its been completed.
Affecting Server - broncos
Our higher level admins are working on this and shall get back to you
Sites are loading fine now. Please open a ticket if you have issues with any domain
Affecting Server - yankee (ASIA)
Affecting Server - lima
Lima home partition usage has reached 100%, and our technicians are currently working on this issue to free up
space. We will keep this thread updated with the progress. Thank you for
your understanding.
The issue was resolved.
Affecting Server - Chargers
Affecting Server - broncos
Update 7:10pm CST, 27th February:
Affecting Server - india
Update 9:10am CST, 26th February:
The server is experiencing packet loss and our senior admins are working on the issue. We shall keep posting updates here.
Update 9:12am CST, 26th February:
The server has been rebooted.
Affecting Server - saints
8:29pm CST 20th February 2013:
File system has gone read-only and currently we are doing a file-system check on the partition.
Affecting Server - None
We are experiencing network issues on our UK DC facility. We will keep you updated.
The network issue has been resolved. Please check now
Affecting Server - foxtrot
Affecting Server - Chargers
Hello,
We are facing some network issues with the server. Our senior support person is working on this. We will keep you updated.
Update
Affecting Server - R47E
Updated 2:12am CST 7th February:
Affecting Server - oscar
/tmp has gone read-only and currently we are doing a file-system check on the partition.
Affecting Server - yankee (ASIA)
Affecting System - Dallas Datacenter
We are currently looking into an issue effecting our dallas datacenter, Further updates will follow ASAP. Thanks you.
Affecting Server - packers (EU)
There was high inbound traffic to server and one of the shared IP address (82.145.48.45) is experiencing 100% packet loss. Our datacenter is currently checking on the issue. We shall keep you posted with updates.
Update 6:31am CST Feb 1st:
The IP address 82.145.48.45 is null routed due to heavy DDOS attack. The sites on this IP address are being changed to 82.145.48.63.
Affecting Server - panthers
The S3K9 server is currently offline. Our technicians are working on getting the server back online, and then identifying the cause on why it went down. We will update you shortly on this network thread.
Affecting Server - victor
Affecting Server - yankee (ASIA)
Affecting Server - panthers
We are working on this and it will be fixed soon. Thank you for your patience.
Server back online and services are running fine.
Affecting Server - packers (EU)
The server has been rebooted and we are waiting for updates from DC.
The server is up now but there is packet loss and our DC technicians are checking on this.
This should be fine now
Affecting Server - None
We are experiencing huge packet loss on our UK DC facilty. We have contacted DC and shall keep you posted
This should be fine now
Affecting Server - yankee (ASIA)
There was heavy DDOS attack on the server and our admins are working on it. We shall keep you posted with updates.
Affecting Server - giants
Our senior admins are working on the issue and we shall keep you posted with updates.
One of the IP address was null routed due to severe attack and the sites were down due to this. The null route has been lifted now and the sites are loading fine.
Affecting Server - packers (EU)
We are experiencing high inbound traffic on the server and we have contacted DC regarding this. We shall keep you updated.
One of the IP address (82.145.48.20) on the server is under attack and we have asked the DC to null route the IP. Everything should be back to normal one the IP is null-routed.
Affecting Server - packers (EU)
Server Packers is experiencing packet loss, and this is being investigated currently. We will keep this thread updated with the progress.
Affecting Server - raiders
The server IP was subject to a DDOS attack and our L3 admins are currently working on it. Services
shall resume shortly. We will keep you updated.
Affecting Server - packers (EU)
The server IP was subject to a DDOS attack and our L3 admins are currently working on it. Services shall resume shortly. We will keep you updated.
Affecting Server - packers (EU)
The Packers server is down and we are working on the issue. We shall keep you updated with updates here.
Affecting Server - raiders
Our senior admins are working on the issue. We shall keep posting updated here.
Affecting Server - giants
There are a few CloudLinux OS issues that our technicians have reported. CloudLinux is currently looking into these. Websites will be loading, but at a relatively slow speed. We will keep all customers notified on the thread here.
Affecting Server - yankee (ASIA)
There are a few CloudLinux OS issues that our technicians have reported. CloudLinux is currently looking into these. Websites will be loading, but at a relatively slow speed. We will keep all customers notified on the thread here.
Affecting Server - oscar
There are a few CloudLinux OS issues that our technicians have reported. CloudLinux is currently looking into these. Websites will be loading, but at a relatively slow speed. We will keep all customers notified on the thread here.
Affecting System - Dallas Network
We are currently experiencing network issues in our Dallas, TX datacenter. You may notice slow speeds or inability to connect while we investigate and resolve this issue. Our technicians are already aware of this incident and will post all updates via this thread. We appreciate your patience.
Affecting Server - victor
Our higher level admins are working on the server. We shall keep you posted here.
Affecting Server - yankee (ASIA)
The server is being rebooted and we are currently waiting for updates from our Datacenter.
Affecting Server - patriots (EU)
The Patriots webserver is down and we are working on the issue. We shall keep you updated with updates here.
Affecting Server - foxtrot
We have started the migration of the foxtrot server to a brand new server. We shall keep you posted.
Update 4:30am CST 12th Dec:
Affecting Server - patriots (EU)
Dear valued Customers, As part of our continuous commitment to provide a better service and better experience to our valued clients, we would like to hereby announce that we will be performing migration on patriots server to new server that will be carried out starting from December 26, 2012. Please come back again and check for comments on this post for updates. We apologize for the inconveniences. Thank you for your patience.
Affecting Server - cowboys
The issue has been fixed.
Affecting Server - foxtrot
We are investigating this and shall update you soon. This should be fine now
Affecting Server - cowboys
The issue has been fixed.
Affecting Server - cowboys
We have noticed packet loss again on the server.
Our higher level admins are working on it to find a permanent fix. We will keep you updated
Network is stable now.
Affecting Server - uniform (EU)
We are working on this and it will be fixed shortly. Everything is is fine now
Affecting Server - packers (EU)
Affecting Server - foxtrot
Affecting Server - xray
There is a network issue at the Datacenter and we shall keep you posted.
The server is up now.
Affecting Server - uniform (EU)
We are checking the issue with the datacenter and shall keep you posted with updates.
There is a network issue at the datacenter. We shall keep you informed.
The server is up now.
Affecting Server - packers (EU)
The server main IP was subject to a large DDOS attack and our DC technicians are currently working on it. Services shall resume shortly. We will keep you updated.
Update 5:38am CST (13th Dec):
The main IP of the server was null routed. Our DC had no alternative other than to null route the IP 82.145.48.2 in order to protect the shared infrastructure. We are changing the IP addresses of the sites hosted on the main server IP to a different one. We shall keep posting updates.
Update 6:18am CST (13th Dec):
The IP address of the sites hosted on the main server IP has been changed to 82.145.48.20. All the services are up and running fine now. Please note for the domains using remote nameservers, the A record has to be updated at the Registrar to the new IP address 82.145.48.20.
Also, since the main server IP is null routed, please use "yoursite.com/cpanel" to login to your cpanel.
Once the issue with the main IP is rectified, the IP address will be changed back.
Affecting Server - foxtrot
We have freed up some space and still working on it. Also server migration is also going on.
Affecting Server - uniform (EU)
We are working on this and it will be fixed soon.
This has been fixed. Some huge core files were created on some of the accounts which caused the issue
Affecting Server - cowboys
We are experiencing some issues on the response time of sites. We are working on this and it will be fixed soon
This should be fine now
Affecting Server - texans
We are currently moving some files to another partition and it will be fixed soon. Thank you for your patience
Its fine now
Affecting Server - golf
Affecting Server - lima
We are working on this and shall keep posting updates.
The issue has been fixed.
Affecting Server - foxtrot
We are working on the server load and mysql issues. Shall keep posting updates.
We are working on repairing the corrupted databases and shall update you soon.
We are still working on the server to recover the innodb. It will take some time to complete and we will keep you posted. Thank you for your patience
We are transferring the databases backup to Foxtrot server now. We are expecting this to be completed in next 2 to 3 hours.
The issue with mysql has been fixed. Please open a ticket if you have any issues
Affecting Server - uniform (EU)
We are experiencing som packetloss in the server. We are working on this and shall keep you updated
This should be fine now
Affecting Server - delta
We are working on this issue and it will be fixed soon
It is fine now
Affecting Server - lima
We are working on this and it will be fixed soon.
This should be fine now
Affecting Server - saints
Server file system went read-only. We are working on this and it will be fixed soon
We have contacted DC for an fsck to fix the issue. We will keep you updated
Server is online
Affecting Server - delta
We are working on the mail server issue and shall keep you posted.
The issue has been resolved.
Affecting Server - SR27
The /home partition of SR27 is having some file system issues. We are investigating, and will keep you posted. We apologies for any inconvenience caused, as we know this server has had repeating issues over the last few days.
Affecting Server - uniform (EU)
We are going to start the migration of the Uniform server, to a brand new server today. The brand new server is equipped with the latest technology, and is around 2x as powerful as it's predecessor. We will keep you updated with the progress of the migration.
Affecting Server - SB5Y
The server SB5Y went offline unexpectedly and was rebooted and brought back online quickly. Our systems administration team investigated the issue but found no obvious problems. Our senior admins will be checking the server for kernel errors and make sure there are no updates or changes that need to be made. If there is any reason to believe there will be additional downtime or degradation of service, we will provide another update.
Affecting Server - SR27
Dear Customers,
Affecting Server - SR27
SR27 is having some file system issues at the moment. Our technicians in our datacenter are working on the server as we speak, and as soon as we have any further updates we will post them here.
Affecting Server - SR27
Our technicians are investigating a high load on the SR27 server. Websites will be loading very slow.
Affecting Server - s4x8
/home full on S4X8 server. Our technicians are working on this.
Affecting Server - giants
Our DC techs are working on the issue. We will update you soon.
PSU in this server appears to be dead and we are going to replace it. Thank you for your patience.
The server should be online shortly.
The issue has been fixed and server is online now.
Affecting Server - alpha
Affecting Server - delta
The home directory in server Delta is currently full. cPanel for all account's is temporarily unavailable, and customers won't be able to upload any files to their home directories.
Affecting Server - xray
We are going to start the migration of the Xray server to a brand new server today. We will keep you updated with the progress of the migration.
Update (11am CST 12th Nov):
We have migrated around 15% accounts to the new server.
Affecting Server - romeo
Hello,
We are working on Romeo server issue. We have contacted DC for a reboot.
Server is up
Affecting Server - india
The server has been rebooted. We shall keep you posted.
Update (11:30am EST 16h Nov):
Affecting Server - alpha
As of 11:38AM CST, MYSQL on the Alpha server is down. We anticipate that it will be up in the next 5-10 minutes. We will post updates here.
As of 11:45AM CST, MYSQL service on Alpha has been restored.
Affecting Server - uniform (EU)
We are working on this and shall keep you updated.
This should be fine now
Affecting Server - packers (EU)
Packers server migration is 70% complete. We shall keep you posted with the updates.
Affecting Server - jets
We have contacted the datacenter regarding the issue. We shall keep you posted with the updates.
The datacenter has proceeded with a server reboot.
Affecting Server - jets
We have rebooted the server and it should be online shortly
We have contacted DC regarding this and shall get back to you soon.
The server is up and services are fine now.
Affecting Server - packers (EU)
Our technicians are working on getting the server online asap.
Affecting Server - packers (EU)
We are working on the server and will be fixed shortly.
Server is online now
Affecting Server - sierra
The mysql server is currently down and we are working on it. We shall post updates here.
Affecting Server - xray
Hello,
Server file system become read-only and we are rebooting the server for further check.
Issue is fixed and the server is online now.
Affecting Server - delta
We are working on this ad shall keep you posted here.
Affecting Server - jets
There is a network issue and we are in close contact with our Datacenter. We shall be posting updates here.
The sites are all up now. The issue is only with one of the IP address and we are waiting for updates from datacenter.
The server is stable now.
Affecting Server - cowboys
There is a network issue and we are in close contact with our Datacenter. We shall be posting updates here.
Affecting Server - sierra
Affecting Server - jets
We have contacted the datacenter and they are checking the issue. We shall keep you posted here.
The server is up now.
Affecting Server - packers (EU)
Affecting Server - packers (EU)
The issue with InnoDB/MySQL on the Packers Server has been resolved.
Affecting Server - foxtrot
We are currently looking into the issue with this server updates will follow:
Affecting Server - delta
We are currently investigating an issue and shall post further updates.
Affecting Server - patriots (EU)