eagles.unisonplatform.com hardware failure (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • There is a hardware failure on eagles server and we are working on restoring the server. Please hold on for further updates.

    We are still working on the issue. Please standby for further updates

    We are still working on restoring the server and will provide further updates shortly. Thank you for your patience.

    The restoration is still under progress and we expect it to complete within an hour. Please hold on for further updates.

    The restoration is in progress and the serve will be back online within 1 hour.

    We have completed the restoration process and the server is back to online.  Thank you for your kind patience.

  • Date - 01/25/2021 14:00
  • Last Updated - 01/25/2021 17:59
bucks.unisonplatform.com > Server Maintena (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • Unexpected maintenance happening in the server. We are working on this issue to fix this up. The server will online after some time.

    Server maintenance in progress, and server will be back online shortly.

  • Date - 12/11/2020 03:00 - 12/11/2020 03:49
  • Last Updated - 12/11/2020 03:33
tampa.unisonplatform.com > Server Maintena (Resolved)
  • Priority - Critical
  • Affecting Server - tampa (EU)
  • Unexpected maintenance in the server, we are working on it and the  server will be back shortly.

    Server maintenance in progress and will be back online shortly.

  • Date - 12/11/2020 02:53 - 12/11/2020 03:49
  • Last Updated - 12/11/2020 03:32
Network Issues with AMS DC (Resolved)
  • Priority - Critical
  • Affecting Other - AMS Data center
  • 12/10/2020 15:48 :  Our DC staffs are working on issue.

  • Date - 12/10/2020 15:51 - 12/10/2020 16:40
  • Last Updated - 12/10/2020 15:54
Emergency maintenance on the servers quebec.u (Resolved)
  • Priority - Critical
  • Affecting Server - Hawks (LAX)
  • Hello,

    10:29 AM PST We are currently performing an emergency maintenance on our servers "quebec.unisonplatform.com" and "hawks.unisonplatform.com" and the servers will be back in online soon.

     

    10:49 AM PST The server "quebec.unisonplatform.com" is back to online and we are currently working on the server "hawks.unisonplatform.com".

    Kindly hold on for further updates.

     

    11:42 AM PST We are  working on the server "hawks.unisonplatform.com" and will update you soon.

    12:17 PM PST  The server maintenance has been completed. Thank you for your co-operation.

  • Date - 11/11/2020 10:29 - 11/12/2020 08:25
  • Last Updated - 11/11/2020 12:23
Emergency maintenance on the server s7r9.unis (Resolved)
  • Priority - Critical
  • Affecting Server - S7R9
  • Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 2:47 AM

    Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 3:31 AM

    Server maintenance has been completed and the server is back online.---> 10/31/2020 4:14 AM

     

  • Date - 10/31/2020 02:50
  • Last Updated - 10/31/2020 04:19
Emergency maintenance on the server cowboys.u (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 2:44 AM

    Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 3:31 AM

    Server maintenance has been completed and the server is back online.---> 10/31/2020 4:14 AM

     

     

     

  • Date - 10/31/2020 02:45
  • Last Updated - 10/31/2020 04:19
Emergency maintenance on the server s7r9.unis (Resolved)
  • Priority - Critical
  • Affecting Server - S7R9
  • We are currently performing an emergency maintenance on server and the server will be back in online soon 10/30/2020 21:54

    The maintenance on the server has been completed and now the server is running fine 10/30/2020 22:39

  • Date - 10/30/2020 22:00
  • Last Updated - 10/30/2020 22:44
Emergency maintenance on the server cowboys.u (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • We are currently performing an emergency maintenance on server and the server  will be back in online soon 10/30/2020 21:54

    The maintenance on the server has been completed and now the server is running fine. 10/30/2020 22:39

  • Date - 10/30/2020 21:54
  • Last Updated - 10/30/2020 22:44
Drive issue with tampa.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - tampa (EU)
  •  Server is having some drive issues and we are working towards it.kindly hold on --- 10/12/2020 2:42 PM

     Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 3:44 PM

     Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 4:32 PM

    Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 5:32 PM

    We are seeing some unrecoverable error with the drives and we are restoring the accounts to a new server --- 10/12/2020 6:29 PM

    We are working on restoration to the new server and we will keep you updated --10/12/2020 7:40 PM

    We are working on restoration to the new server and we will keep you updated --10/12/2020 8:50 PM

    We are working on restoration to the new server and we will keep you updated --10/12/2020 9:40 PM

    We are working on restoration to the new server and we will keep you updated --10/12/2020 10:55 PM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 12:26 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 1:35 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 2:43 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 4:00 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020  5:50 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020  6:51 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020   8:22 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020  9:51 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 11:04 AM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 12:18 PM

    The restoration of the accounts to the new server is still under progress ---. 10/13/2020 1:36 PM

    We are working on restoration to the new server and we will keep you updated --10/13/2020 2:47 PM

    Account restoration has been completed --10/13/2020 3:53 PM

  • Date - 10/12/2020 14:44 - 10/14/2020 00:00
  • Last Updated - 10/13/2020 15:59
Drive issue with bucks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  •  Server is having some drive issues and we are working towards it.kindly hold on  --- 10/12/2020 2:38 PM

    Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 3:44 PM

    Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 4:32 PM

    Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 5:32 PM

    We are seeing some unrecoverable error with the drives and we are restore the accounts to a new server --- 10/12/2020 6:29 PM

    We are working on restoration to the new server and we will keep you updated --10/12/2020 7:40PM

    The restoration of the accounts to the new server is still under progress. 10/12/2020 8:55PM

    The restoration of the accounts to the new server is still under progress. 10/12/2020 9:40 PM

    The restoration of the accounts to the new server is still under progress. 10/12/2020 10:55 PM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 12:26 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 1:35 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 2:43 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 4:00 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 5:50 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020  6:51 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 1:36 PM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 11:04 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020  8:22 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020  9:51 AM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 12:18 PM

    The restoration of the accounts to the new server is still under progress. 10/13/2020 1:36 PM

     The restoration of the accounts to the new server is still under progress. 10/13/2020 2:47 PM

    Account restoration has been completed 10/13/2020 3:53 PM

  • Date - 10/12/2020 14:39 - 10/14/2020 00:00
  • Last Updated - 10/13/2020 15:58
Emergencey maintenance on server : Xray.uniso (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • We are currently performing an emergency maintenance on server and we will keep you updated  10/13/2020 5:30 AM

    Emergency maintenance has bee completed and the server is now online. 10/13/2020 6:02 AM

  • Date - 10/13/2020 05:29
  • Last Updated - 10/13/2020 06:06
bills.unisonplatform.com > Server Mainten (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 04:26 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 5:37 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 6:40 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 8:30 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 9:43 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 10:55 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 12:25 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 1:50 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 2:50 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 3:55 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 4:55 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 4:08 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 5:55 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 7:33 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 8:50 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020  10:21 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 11:30 AM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 12:30 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 3:02 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 04:08 PM PST

    Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 4:53 PM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 5:52 PM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 7:40 PM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 9:30 PM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 10:49 PM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 1:00 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 2:11 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 3:19 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 4:40 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 5:41 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 6:57 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 8:35 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 09:20 AM PST

    Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 10:17 AM PST

    There was some issues with the filesystem with the drives in the server bills. We have done multiple filesystem check and finally able to make the server up. All the services are working fine now. -- 08/31/2020 10:31 AM PST

  • Date - 08/29/2020 16:26 - 08/31/2020 18:00
  • Last Updated - 08/31/2020 10:39
bills.unisonplatform.com < Server Down (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 09:38

    Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020  10:14

    Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 11:31

    Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 12:21

    Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020  1:19

    Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 3:55

     

     

  • Date - 08/29/2020 09:38 - 08/29/2020 16:26
  • Last Updated - 08/29/2020 15:58
Emergencey maintenance on server: Bills.uniso (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • We are performing an emergency maintenance on the server. We will update you once it is completed.

    08/28/2020 3:26 AM: Server file system check has finished and should be up within  next 10-15 minutes.

    08/28/2020 4:30 AM:  Our Senior techs are still working on this issue. Please hold on for further updates.

    08/28/2020 4:50 AM:  As another file system check is needed and we are doing it now. Please hold on for further updates.

    08/28/2020 7:09 AM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 8:09 AM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 9:24 AM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 10:00 AM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 11:25 AM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 12:27 PM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 01:20 PM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 02:30 PM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 03:14 PM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 04:05 PM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 05:09 PM: File system check is still in progress. Please hold on for further updates.

    08/28/2020 06:14 PM: Maintenance of server has been completed and the server is in up state.

     

  • Date - 08/28/2020 02:50 - 08/28/2020 18:23
  • Last Updated - 08/28/2020 18:19
File system issue in bills (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • We are running fsck on server to fix file system corruption. Please standby for further updates.

  • Date - 08/02/2020 06:35
  • Last Updated - 08/02/2020 07:57
Emergencey maintenance on server: Uniform.uni (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • Hi,

    We are patching against vulnerabilities and we will update this thread once it is back up.

    After the maintenance the server is facing some hardware issues. We are restoring the accounts to a new server from the backup

    07/11/2020 09:02 PM : Our Senior techs are working on the restoration.

    07/11/2020 10:45 PM : Our Senior techs are still working on the restoration.

    07/11/2020 11:55 PM : We are in process of moving data for restoration

    07/12/2020 01:45 AM :  Our team is is still working on the restoration

    07/12/2020 03:20 AM :   Our team is is still working on the restoration

    07/12/2020  04:25 AM :   Our team is is still working on the restoration

    07/12/2020 06:44 AM :   Our team is is still working on the restoration

    07/12/2020 08:41 AM :   Our Senior techs are still working on the restoration

    07/12/2020 09:41 AM :   Our Senior techs are still working on the restoration

    07/12/2020 11:14 AM :  Our Senior techs are still working on the restoration

    07/12/2020 12:07 PM : Our Senior techs are still working on the restoration

    07/12/2020 1:00 PM : Our Senior techs are still working on the restoration

    07/12/2020  2:04 PM : Our Senior techs are still working on the restoration

    07/12/2020  2:49 PM : Our Senior techs are still working on the restoration

    07/12/2020 5:14 PM : Our Senior techs are still working on the restoration

    07/12/2020 6:21 PM : Our Senior techs are still working on the restoration

    07/12/2020 7:28 PM : Our Senior techs are still working on the restoration

    07/12/2020 8:50 PM : Our Senior techs are still working on the restoration

    07/12/2020 10:30 PM : Our Senior techs are still working on the restoration

    07/12/2020 11:47 PM : Our Senior techs are still working on the restoration

    07/13/2020 01:11 AM : Our Senior techs are still working on the restoration

    07/13/2020 04:45 AM : Our Senior techs are still working on the restoration

    07/13/2020 07:09 AM : Our Senior techs are still working on the restoration

    07/13/2020 08:55 AM : Our Senior techs are still working on the restoration

    07/13/2020 11:08 AM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 12:16 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 1:08 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 2:10 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 3:17 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 4:39 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 6:03 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 8:26 PM : We are currently working on the restoration and will be completed shortly.

    07/13/2020 10:45 PM : We are currently working on the restoration and will be completed shortly.

    Jul 14 00:12:36 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

    Jul 14  4:11 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

    Jul 14  5:17 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

    Jul 14  6:16 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

    Jul 14  9:11 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

    Jul 14  10:16 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

    Jul 14 11:55 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

  • Date - 07/11/2020 08:02
  • Last Updated - 07/14/2020 16:31
Emergencey maintenance on servers: Mavericks (Resolved)
  • Priority - Critical
  • Affecting Server - mavericks (EU)
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:51
  • Last Updated - 07/11/2020 18:55
Emergencey maintenance on server: Xray and Do (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:50
  • Last Updated - 07/11/2020 18:53
Emergencey maintenance on server: Foxtrot.uni (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:49
  • Last Updated - 07/11/2020 18:52
Emergency maintenance on servers: Patriots.un (Resolved)
  • Priority - Critical
  • Affecting Server - patriots (EU)
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:46
  • Last Updated - 07/11/2020 18:51
Emergency Maintenance on servers: Bucks and T (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:44
  • Last Updated - 07/11/2020 18:50
Emergencey maintenance on server: Bills.uniso (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:42
  • Last Updated - 07/11/2020 18:49
Emergency maintenance on servers: Packers.uni (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:39
  • Last Updated - 07/11/2020 18:48
Emergency maintenance on servers: Heat and Cl (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • Hi,

    We are patching against vulnerabilities and the expected eta is 20 to 30 min.

  • Date - 07/11/2020 10:38
  • Last Updated - 07/11/2020 18:47
jets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • unexpected maintenance in the server and we are currently working on it 

    server is under maintenance and will be back soon  -

    unexpected maintenance is going on in server  -

  • Date - 07/07/2020 03:57 - 07/07/2020 04:33
  • Last Updated - 07/06/2020 16:30
Emergency maintanance on servers "jaguar (Resolved)
  • Priority - Critical
  • Affecting Server - Rockets (LAX)
  • Hi,

     We are performing an emergency maintenance on the servers "rockets.unisonplatform.com" and " jaguars.unisonplatform.com". We will update you once it is completed.

  • Date - 07/06/2020 07:24 - 07/06/2020 09:08
  • Last Updated - 07/06/2020 07:28
Network issues on ams servers(EU) (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • Hi,

     Network issues on all ams servers (EU ). All  servers would experience some downtime  . We are working towards it and will update through this link.

     

  • Date - 06/10/2020 00:46
  • Last Updated - 06/10/2020 01:38
File system issue with pirates (Resolved)
  • Priority - Critical
  • Affecting Server - Pirates (LAX)
  • We are facing file system issues on the server and we are working on fixing it. Please standby for further updates.

     

    Hello,

    This is to inform you that there is a file system issue on server "pirates.unisonplatform.com". We are currently working on it and will update the status.

     

     

    Hello,

    This is to inform you that the server is back into running state and all the services are working fine now.

  • Date - 04/17/2020 17:21
  • Last Updated - 04/17/2020 20:06
File system issue with twins (Resolved)
  • Priority - Critical
  • Affecting Server - twins.unisonplatform.com
  • We are facing file system issues on twins server and we are working on fixing it. Please standby for further updates.

     

     

    Hello,

    This is to inform you that there is a file system issue on server "twins.unisonplatform.com". We are currently working on it and will update the status.

     

     

    Hello,

    This is to inform you that the server is back into running state and all the services are working fine now.

  • Date - 04/17/2020 17:24
  • Last Updated - 04/17/2020 20:05
Network upgrade in progress (Resolved)
  • Priority - Critical
  • Affecting Other - Network upgrade
  • We are facing a network issue and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

    We are still working on resolving the network issue and is expecting to provide you an update in 10-15 mins. Please hold on.

    We have fixed the network issue and all the domains are back to normal now. We appreciate your understanding in this regard.

  • Date - 01/20/2020 11:30
  • Last Updated - 01/20/2020 12:02
Network upgrade in progress (Resolved)
  • Priority - Critical
  • Affecting Server - panthers
  • We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

  • Date - 01/20/2020 10:18 - 01/20/2020 11:49
  • Last Updated - 01/20/2020 10:18
Network upgrade in progress (Resolved)
  • Priority - Critical
  • Affecting Server - delta
  • We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

  • Date - 01/20/2020 10:17 - 01/20/2020 11:49
  • Last Updated - 01/20/2020 10:18
Network upgrade in progress (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

  • Date - 01/20/2020 10:16 - 01/20/2020 11:50
  • Last Updated - 01/20/2020 10:17
Network upgrade in progress (Resolved)
  • Priority - Critical
  • Affecting Server - victor
  • We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

  • Date - 01/20/2020 10:15 - 01/20/2020 11:50
  • Last Updated - 01/20/2020 10:16
Network upgrade in progress (Resolved)
  • Priority - Critical
  • Affecting Server - texans
  • We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

  • Date - 01/20/2020 10:08 - 01/20/2020 11:50
  • Last Updated - 01/20/2020 10:13
server issue Bills (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • We are seeing some issues with the server and we are working towards it and will update through this link.

  • Date - 01/08/2020 13:27 - 01/20/2020 10:15
  • Last Updated - 01/08/2020 13:29
Server issue (Resolved)
  • Priority - Critical
  • Affecting Server - Dolphins (EU)
  • We are seeing some issue with the server and the server is currently down. We are working towards and will update through this link

  • Date - 01/08/2020 13:25 - 01/20/2020 10:14
  • Last Updated - 01/08/2020 13:27
Emergency maintanance on server lima.unisonpl (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 11/15/2019 06:15 PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.

    11/15/2019 06:46 PST :  We are still working on the maintenance.

    11/15/2019 07:25 PST : We are still working on the maintenance. Please hold on for updates.

    11/15/2019 08:00 PST:  We are still working on the maintenance. Please hold on for updates

    11/15/2019 08:00 PST:  The  maintenance on the  server has been completed now.

  • Date - 11/15/2019 06:15 - 11/15/2019 08:40
  • Last Updated - 11/15/2019 08:46
Emergency maintanance on server hotel.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • 11/15/2019 06:15 PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.

    11/15/2019 06:46 PST :  We are still working on the maintenance.

    11/15/2019 07:25 PST : We are still working on the maintenance. Please hold on for updates.

    11/15/2019 08:00 PST:  We are still working on the maintenance. Please hold on for updates

    11/15/2019 08:30 PST:  We are still working on the maintenance. Please hold on for updates

    11/15/2019 08:40 PST: The  maintenance on the  server has been completed now.

  • Date - 11/15/2019 06:15 - 11/15/2019 08:40
  • Last Updated - 11/15/2019 08:46
Bucks and tampa filesystem error (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • Hello,

    We are seeing filesystem error with the servers bucks and tampa and will update you the details shortly

  • Date - 09/10/2019 08:45 - 09/25/2019 05:22
  • Last Updated - 09/10/2019 08:46
Network outage in "romeo.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • Hello,

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

     

    We are currently working on the issue. We will update the status here.

     

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

     

    Hello,

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

    Hello,

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

    Hello,

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

     

    Hello,

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

     

     

    Hello,

    This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

     

    Hello,

    This is to inform you that the server is back into running state and all the services are working fine now.

  • Date - 06/29/2019 05:44 - 06/29/2019 09:11
  • Last Updated - 06/29/2019 09:11
Network issues on AMS 002 servers (Resolved)
  • Priority - Critical
  • Affecting Other - ns3.europe.eleven2.com, uniform.unisonplatform.com
  • 06/26/2019 09:58 : The servers are under DDOS attack currently which is causing the temporary network issue. We will update this thread shortly.

    06/26/2019 10:06 : The network issue has been resolved.

  • Date - 06/26/2019 10:06
  • Last Updated - 06/26/2019 10:22
Unexpec ted shutdown (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  •  

    The servers black2 and romeo got shutdown unexpectedly and we are working towards it

    The issue has been fixed

  • Date - 05/10/2019 20:34 - 05/10/2019 21:09
  • Last Updated - 05/10/2019 21:09
Unexpected server maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - Mets SSD (LAX)
  • 01/19/2019 21:10  PST:  We are having an unexpected maintenance  on mets.unisonplatform.com. The server will be on-line soon.

    01/19/2019 21:55 PST : We are having an unexpected maintenance  on mets.unisonplatform.com  and our senior techs are working on it. The server will be on-line shortly.

    01/19/2019 22:32 PST :The  maintenance  on  mets.unisonplatform.com  is still in process. The server will be back online soon.

    01/19/2019 23:01 PST :Please be informed that our senior techs are still working on the mets.unisonplatform.com bringing the server back online.

    01/19/2019 23:31 PST : : To be informed that the maintenance on  serve mets.unisonplatform.cor is still under process. The server will be on-line shortly.

    01/20/2019  0:16 PST : To be informed that  our senior techs are still working on the mets.unisonplatform.com The server will be online shortly.

    01/20/2019  0:44 PST : The maintenance of mets.unisonplatform.com is still in process. The server will be on-line soon.

    01/20/2019  1 :23 PST : To be informed that the maintenance on  server mets.unisonplatform.com is still under process. The server will be on-line shortly.

    01/20/2019 1:51 PST :The maintenance on the server mets.unisonplatform.com is completed.

     

  • Date - 01/19/2019 21:10
  • Last Updated - 01/20/2019 01:53
Unexpected server maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - patriots (EU)
  • 01/03/2019 08:02  PST:  We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

    01/03/2019 08:32  PST:  We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

    01/03/2019 09:00 PST:  We are having an unexpected maintenance  on Patriots server and our senior techs are working on it. The server will be on-line shortly.

    01/03/2019 09:30 PST : Please be informed that our senior techs are still working on the bringing the server Patriots back online.

    01/03/2019 10:02 PST: We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

    01/03/2019 10:33 PST : The  maintenance  on Patriots server is still in process. The server will be back online soon.

    01/03/2019 11:00 PST : To be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.

    01/03/2019 11:32 PST : We are having an unexpected maintenance  on Patriots server and our senior techs are working on it. The server will be on-line shortly.

    01/03/2019 12:09 PST :Please be informed that our senior techs are still working on the bringing the server Patriots back online.

    01/03/2019 12:41 PST :We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

    01/03/2019 01:03 PST : We are still working on the maintenance  of Patriots serve. The server will be on-line shortly.

    01/03/2019 01:35 PST : Please be informed that our senior techs are still working on the bringing the server Patriots back online.

    01/03/2019 02:03 PST :It is to be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.

    01/03/2019 02:32 PST :The  maintenance  on Patriots server is still in process. The server will be back online soon.

    01/03/2019 03:04 PST : To be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.

    01/03/2019 03:32 PST :We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

    01/03/2019 04:03 PST :Please be informed that our senior techs are still working on the bringing the server Patriots back online.

    01/03/2019 04:32 PST :The  maintenance  on Patriots server is still in process. The server will be back online soon.

    01/03/2019 05:05 PST : The maintenance on the server Patriots is completed.

     

     

     

    .

  • Date - 01/03/2019 05:05
  • Last Updated - 01/03/2019 17:08
Unexpected server maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • 12/22/2018 13:39 PST:  We are having an unexpected maintenance  on R9WK server. The server will be on-line soon.

    12/22/2018 15:21 PST:  We are having an unexpected maintenance  on R9WK server. The server will be on-line soon.

  • Date - 12/22/2018 13:39 - 12/28/2018 09:42
  • Last Updated - 12/22/2018 15:22
Emergency maintanance on host node VZ009 (Resolved)
  • Priority - Critical
  • Affecting System - vz009.elinuxservers.com
  • 12/08/2018 00:32 AM PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.

  • Date - 12/08/2018 00:32 - 12/08/2018 00:36
  • Last Updated - 12/08/2018 00:35
Server undergoing a quota check (Resolved)
  • Priority - Critical
  • Affecting Server - Seahawks (LAX)
  • 08/20/2018 12:16 PST  Server undergoing a quota check and will be back to normal state shortly.

    08/20/2018 12:40 PST  Server undergoing an unexpected quota check and will be back within a short time.

    08/20/2018 12:50 PST Server Maintenance Completed & Server is up.

  • Date - 08/20/2018 12:14
  • Last Updated - 08/20/2018 12:51
Emergency maintanance on host node Ams005,ams (Resolved)
  • Priority - Critical
  • Affecting Other - xray.unisonplatform.com,bucks.unisonplatform.com,tampa.unisonplatform.com,patriots.unisonplatform.co
  • 07/12/2018 01:04 AM : We are performing an emergency maintanace on the servers. We will update you once it is completed.
    07/12/2018 01:25 Am : Emergency maintanance of the servers had been completed,thank you for your co-operation.

  • Date - 07/12/2018 01:04
  • Last Updated - 07/12/2018 01:29
Network issues on server mavericks.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - mavericks (EU)
  • 17/06/2018 5:28 PM PST : Network maintenence on server mavericks and it will experience some downtime. we will update you the status soon. Inconvenience is  regretted.

    18/06/2018 7:18 PM PST : Maintenence is still in progress. DC team is working on this. We will update you the status.

    19/06/2018 2:57 AM PST : Removed the IP from the server

  • Date - 06/17/2018 17:25
  • Last Updated - 06/19/2018 03:00
Unexpected server maintenance. (Resolved)
  • Priority - Critical
  • Affecting Other - Amsvps001
  • 06/14/2018 22:54:  We are having unexpected network maintenance. on the server and we are currently working on the same. it will back to online soon.

  • Date - 06/14/2018 22:54 - 07/12/2018 01:08
  • Last Updated - 06/14/2018 22:55
Server Down(colo4) (Resolved)
  • Priority - Critical
  • Affecting Server - victor
  • 06/01/2018 07:41P: We are facing some sudden attacks on the server and we are currently working on the same. it will back to online soon.

  • Date - 06/01/2018 07:41 - 06/14/2018 22:55
  • Last Updated - 06/01/2018 07:51
Network issues on ams servers (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • 29/05/2018 04:23 AM PST : Network issues on all ams servers. All  servers would experience some downtime. Inconvenience is  regretted.

    29/05/2018 07:04 AM PST : Server maintenence has been completed and all servers are up now.

  • Date - 05/29/2018 04:21
  • Last Updated - 05/29/2018 07:06
Patriots.unisonplatform is under temporary ma (Resolved)
  • Priority - Critical
  • Affecting Server - patriots (EU)
  • 05/18/2018 10:10  Patriots.unisonplatform server is under temporary maintenance, Please be on hold for the further updates.

    Server is went to online.


  • Date - 05/18/2018 10:10
  • Last Updated - 05/18/2018 11:37
Gladiator Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • Hello,



    We are experiencing some kernel level  Issues with the server gladitor. DC techs are working on the ticket and we will be updating the status soon.

    We are still working on the server. Seems an issue with the hardware.

    The server is having some serious raid issues and DC are still working to make the server online.

    The riad drives in the server is having wired issues and we are trying to bring the server back online with the help of DC techs.

    We have a raid level 10 system on the drive and two of the drives have failled in the server. We are replacing the drive one by one.

    We are still working on the issue and we will update you the details as soon as possible.

    Sorry for the inconvenice causing. We are still working on the issues and will update you the status as soon as possible.

    Our DC techs are working on the server and will update you the status

    We are currently working on server gladiator to bring back with the help of DC techs.

    We are extremely sorry. The server is having some RAID issue and we are working to bring the server online.  And we will update you the status.

    The server raid card is being swapped now.

    The server is in the un-recoverable state and we are restoring the entire server from r1soft back now. The restore has been started and is in progress.

    The restoration of the data from r1soft backup is still in progress.

    Restoration of the data is still under progress. Please standby for further updates.

    Restoration is in progress and will update the status shortly.

    Restoration is still continuing. Please hold on for further updates.

    The restoration is still in progress. We will get back  with further information at the earliest. Please hold on.

    The restoration is still in progress. Please standby for further updates.

    The restoration is still in progress. Kindly hold on for the updates.

    Restoration of the data is still under progress. Please standby for further updates.

    Restoration of the data to server is still in progress. Kindly hold on.

    Server is back online now.

  • Date - 05/09/2018 20:39 - 05/13/2018 15:07
  • Last Updated - 05/13/2018 02:38
Emergency maintanance on server (Resolved)
  • Priority - Critical
  • Affecting Server - Seahawks (LAX)
  • 04/28/2018 09:39 AM PST  : Emergency maintanance on server. We will update us the details as soon as possible.

    04/28/2018 10:58 AM PST  : Emergency maintanance has been completed.

  • Date - 04/28/2018 09:39
  • Last Updated - 04/28/2018 11:00
Unexpected server maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 04/12/2018 07:41 AM PST  We are having an unexpected maintance on uniform server. The server  will be back in online soon.
    04/12/2018 08:02 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
    04/12/2018 08:30 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
    04/12/2018 09:00 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
    04/12/2018 09:48 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
    The maintance on the uniform server has been completed now. Sorry for the inconvenience caused. Thank you.

  • Date - 04/12/2018 07:41
  • Last Updated - 04/12/2018 10:28
Unexpected server maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • 04/12/2018 06:37 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
    04/12/2018 07:13 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
    04/12/2018 08:02 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
    04/12/2018 08:29 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
    The maintance on the server bills  has been completed now. Sorry for the inconvenience caused. Thank you.

  • Date - 04/12/2018 06:37
  • Last Updated - 04/12/2018 08:57
Unexpected network maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • q04/08/2018 14:10 PM PST : We are having an unexpected network maintenance in progress. The server will  back in online soon.
    04/08/2018 15:26 PM PST : The maintenance has been completed and the server is  running finely now.

  • Date - 04/08/2018 14:00
  • Last Updated - 04/08/2018 15:29
Unexpected network maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 04/08/2018 14:10 PM PST : We are having an unexpected network maintenance in progress. The server will  back in online soon.
    04/08/2018 15:26 PM PST : The maintenance has been completed and the server is  running finely now.

  • Date - 04/08/2018 14:10
  • Last Updated - 04/08/2018 15:28
Eleven2 Nameservers have some issue (Resolved)
  • Priority - Critical
  • Affecting Server - None
  • 03/25/2018 18:06 Eleven2 nameservers have some issue. We are working on it.

    03/25/2018 18:35 PST Eleven2 nameservers have some issue. We are working on it.

    03/25/2018 19:05 PST Eleven2 nameservers have some issue. We are working on it.

    03/25/2018 19:45 PST Eleven2 nameservers have some issue. We are working on it with high priority.

    03/25/2018 19:45 PST Eleven2 nameservers have some issue. We are working on it with high priority.

    03/25/2018 20:51 PST: On checking some domains randomly we have noticed that the custom namservers are registered with 174.136.62.210 and 74.63.250.60.  Among the above IPs 174.136.62.210 is our old IP and is no longer in use, you may need to update the  nameserver IP at the registrar end to 174.127.70.135. Your domains were working with the help of secondary nameserver ip  74.63.250.60 till now and is having some issue and we are working  towards it. In the meantime, please update the ip of primary nameservers to  174.127.70.135.

    03/25/2018 22:46 PST The issue has been resilver and the nameserver  (74.63.250.60) is back online.

  • Date - 03/25/2018 18:06
  • Last Updated - 03/25/2018 23:12
Network maintenance on AMS servers (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • 20/3/2018 PST TIME 01:21 PM Network maintenance on AMS servers. Inconvenience is  regretted.

    20/3/2018 PST TIME 02:10 PM Maintenence is still in progress.

    20/3/2018 PST TIME 03:33 PM Maintenence has been completed and servers are up now.

  • Date - 03/20/2018 13:19
  • Last Updated - 03/20/2018 15:35
Emergency maintenance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/18/2018 08:54 : An emergency maintenance is going on server yankee.unisonplatform.com . Please hold on for fruther updtaes .

  • Date - 03/18/2018 08:54 - 03/18/2018 09:07
  • Last Updated - 03/18/2018 08:57
DDOS ATTACK on the server "cubs" & (Resolved)
  • Priority - Critical
  • Affecting Server - Cubs SSD (LAX)
  • 03/14/2018 09:08 : We are currently facing some attacks on the server and will sort-out the issue soon. kindly hold on.

    03/14/2018 09:28 : We are currently facing some attacks on the server and will sort-out the issue soon. kindly hold on.

    03/14/2018 09:28 : We have found that the attack is towards main ip of the server and now we are switching the accounts to another shared ip.
    New IP has been assigned to the website and maintenace has been completed . Server is online and websites are loading fine .

  • Date - 03/14/2018 09:08
  • Last Updated - 03/17/2018 05:18
Performing FSCK (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • 03/12/2018 08:12 : Performing FSCK on the server and its back to online soon.

    03/12/2018 08:25 : Fsck completed and server is backup to online now

  • Date - 03/12/2018 08:12
  • Last Updated - 03/12/2018 08:27
Network issue on servers (Resolved)
  • Priority - Critical
  • Affecting Other - All Server
  • 06/02/2018 8:04 AM PST Network issue on servers.
    06/02/2018 9:20 AM PST Maintenence is still in progress
    06/02/2018 10:00 AM PST Maintenence is still in progress. We will update you the status soon. Inconvenience is regretted.
    06/02/2018 10:50 AM PST Maintenence is still in progress.
    06/02/2018 11:24 AM PST Maintenence is still in progress. Inconvenience is regretted.
    this has been resolved

  • Date - 02/06/2018 08:01
  • Last Updated - 02/13/2018 14:30
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Other - DFW Servers
  • Network Maintanance on the DFW servers

    Currently working on the issue

  • Date - 02/02/2018 12:02
  • Last Updated - 02/02/2018 15:02
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Other - E2host severs
  • Network Maintainace.

    We are currently workding on the issue

  • Date - 02/02/2018 12:35 - 02/06/2018 09:16
  • Last Updated - 02/02/2018 14:00
Quota maintainance (Resolved)
  • Priority - Critical
  • Affecting Server - S7R9
  • 01/31/2018 22:16 We are performing quota maintainance on the server and we will update you once it  has been completed.

    01/31/2018 23:16 We are performing quota maintainance on the server and we will update you once it  has been completed.

    01/31/2018 00:16: The server is back to online..

  • Date - 01/31/2018 22:16
  • Last Updated - 02/01/2018 00:06
Server Down (Resolved)
  • Priority - Critical
  • Affecting Server - Royals SSD (LAX)
  • 01/29/2018 06 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.


    01/29/2018 06:30 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.

    01/29/2018 07:00 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.

    01/29/2018 07:37 : The server back to online.

  • Date - 01/29/2018 06:25
  • Last Updated - 01/29/2018 07:55
Network maintanance on server foxtrot.unsionp (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 19/1/2018 PST TIME 20:22  Network maintenance on server foxtrot.unsionplatform. we will update you the status soon. The  server  would experience some downtime. Inconvenience is  regretted.
    19/1/2018 PST TIME 22:01 We have successfully completed the maintenance.Thank you for your kind patience.

  • Date - 01/18/2018 20:22
  • Last Updated - 01/18/2018 22:02
Network Maintenance on dfw003 servers (Resolved)
  • Priority - Critical
  • Affecting Other - all servers down - dfw003
  • 15/1/2018 PST TIME 8:52  AM  Network maintanance on all dfw003 servers. All servers would experience some down time. Inconvieniece is regreted .We will update the status soon.

    15/1/2018 PST TIME 9:24  AM  Network maintanance on all dfw003 servers. Inconvieniece regreted.  We will update the status soon.

    15/1/2018 PST TIME 10.09  AM  Network maintanance on all dfw003 servers. Inconvieniece regreted.  We will update the status soon.

    15/1/2018 PST TIME 10.36  AM  Network maintanance in dfw003 completed successfully and all  the servers are up.

  • Date - 01/15/2018 08:49
  • Last Updated - 01/15/2018 10:37
Network maintanance on servers (Resolved)
  • Priority - Critical
  • Affecting Other - all servers in singapore down
  • 15/1/2018 PST TIME 8:33 AM  Network maintanance on all singapore servers. All servers would experience some down time. Inconvieniece is regreted .We will update the status soon.

    15/1/2018 PST TIME 8:38 AM  Network maintanace is completed successfully and all servers are up now.

  • Date - 01/15/2018 08:33
  • Last Updated - 01/15/2018 08:58
Network maintanance on dfw00x servers (Resolved)
  • Priority - Critical
  • Affecting System - dfw00x (dfw001, dfw003, dfw004)
  • 10/1/2018 PST TIME 08:10 AM   Network maintenance on server dfw00x ( dfw001, dfw003, dfw004) . we will update you the status soon. All servers on the node would experience some downtime. Inconvenience is regretted.



    10/1/2018 PST TIME 08:42 AM  Network maintanance still in progress . We will update you the status soon.

    Currently affected servers are tango.unisonplatform.com and sm4b.unisonplatform.com

    10/1/2018 PST TIME 09:20 AM  Network maintanance still in progress . We will update you the status soon.

    10/1/2018 PST TIME 10:01 AM  Network maintanance still in progress . We will update you the status soon.

    10/1/2018 PST TIME 10:38 AM  Network maintanance still in progress . We will update you the status soon.

    10/1/2018 PST TIME 11:15 AM  Network maintanance is on progress and we will update you the status once it is completed.

    10/1/2018 PST TIME 11:33 AM  Network maintanance is completed successfully  and it required more time than we expected to complete maintenance.

  • Date - 01/10/2018 08:10
  • Last Updated - 01/10/2018 11:33
Server maintanence. (Resolved)
  • Priority - Critical
  • Affecting Server - Seahawks (LAX)
  • 11/16/2017 08:00 PM PST : The server maintanence is in progress.
    11/16/2017 09:00 PM PST : The server maintance has been completed.

  • Date - 11/16/2017 19:47
  • Last Updated - 11/16/2017 21:06
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - Rockets (LAX)
  • We would like to inform you that server maintance completed.

  • Date - 11/02/2017 11:06 - 11/02/2017 12:17
  • Last Updated - 11/02/2017 14:36
MYSQL DOWN (Resolved)
  • Priority - Critical
  • Affecting Server - Green
  • 10/26/2017 09:10: We are currently investigating on this and it will back to online soon.
    10/26/2017 10:07 PST: The investigation on the same  is going on. Please hold on.
    10/26/2017 10:31 PST: The issue has been fixed and all the services are running properly now.

  • Date - 10/26/2017 09:10
  • Last Updated - 10/26/2017 10:34
MYSQL DOWN (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 10/25/2017 09:17 We are currently working on this and it will back to online soon.
    10/25/2017 09:57 The issue has been corrected.

  • Date - 10/25/2017 09:17
  • Last Updated - 10/26/2017 09:14
Network Maintenance on whiskey.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 10/09/2017 09:04  We are currently running a maintenance on whiskey.unisonplatform.com. Please be note that it was an unscheduled one so we are forced to do it. Please be on hold for the updates.

    We have successfully completed the maintenance.

  • Date - 10/09/2017 09:04
  • Last Updated - 10/09/2017 09:10
DNS Maintanance on ns101.eleven2.com and ns10 (Resolved)
  • Priority - Critical
  • Affecting Other - ns101.eleven2.com and ns100.eleven2.com
  • 09/27/2017  4:53 AM PST : We are currently performing an emergency maintanance on ns101.eleven2.com and ns100.eleven2.com. The domains using these name servers will face some issues in resolving. We will update you once the maintanance has been completed. Please hold on for further updates.

    09/27/2017  6.11 AM PST : Maintanance is in progress. DNS resolution issues will be fix shortly. Please hold on for further updates.

    09/27/2017 7:13 AM PST : Maintanance is still in progress. We will update you once the maintanace has been completed. Please hold on for the time being.

    09/27/2017 7:57 AM PST :Maintenace on server is completed. The server is up now.

  • Date - 09/27/2017 04:50 - 09/27/2017 00:00
  • Last Updated - 09/27/2017 07:59
Network Issue on ams.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Other - ams.unisonplatform.com
  •  22/9/2017 9:48 AM   We are seeing network level issue with one of the  ISP. We are working with them regarding this.
     22/9/2017 10:20 AM  The issue is currently fixed. We will let you know if there are any further updates.


  • Date - 09/22/2017 09:48
  • Last Updated - 09/22/2017 10:23
Bulls and Knicks on maintanence (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • 09/16/2017 15:35 : Network level maintanence on the servers bulls and knicks. Please be on hold.

    Completed

  • Date - 09/16/2017 15:35
  • Last Updated - 09/16/2017 16:01
PhP Upgradation in chargers.unisonplatform.co (Resolved)
  • Priority - High
  • Affecting Server - Chargers
  • 09/14/2017 02:35 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.

    09/14/2017 02:40 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.

    09/14/2017 04:30 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.

    09/14/2017 05:08 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 05:54 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 06:42 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 07:23 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 07:53 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 08:40 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 09:12 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

    09/14/2017 02:00 Pm PST The PhP Upgradation in chargers.unisonplatform.com has been completed.

  • Date - 09/14/2017 02:35
  • Last Updated - 09/14/2017 14:03
Maintenence on server cowboys.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • PST time 23:30 . Maintainance going on server cowboys.unisonplatform.com.

    We will keep you updated regarding the status.


    PST time 23:39 Maintenace on server is completed. The server is up now.

  • Date - 09/07/2017 23:28 - 09/07/2017 23:40
  • Last Updated - 09/07/2017 23:40
ams.unisonplatform.com - Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 09/04/2017 PST TIME 10:35 AM We are seeing packet loss on the ams servers. We will keep you updated regarding this.

    09/04/2017 PST TIME 11:04 AM We have corrected the network issue and server back online. Thank you for the patience.

  • Date - 09/04/2017 10:24 - 09/04/2017 11:04
  • Last Updated - 09/04/2017 11:04
Emergency Maintenance on server redsox.unison (Resolved)
  • Priority - Critical
  • Affecting Server - Redsox SSD (LAX)
  • PST 12:26 PM. Emergency maintenance on the server redsox and our techs are currently working on it. We will update the status.
    PST 12:44 PM server back online. Thank you for the patience.

  • Date - 08/28/2017 12:26
  • Last Updated - 08/28/2017 12:45
s8a7.unisonplatform.com server down (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • PST Time 09:10 AM We have emergency maintenance going on server s8a7.unisonplatform.com. We will keep you updated regarding the status.
    PST 9:29 AM . The server back online. Thank you for your kind patience.

  • Date - 08/20/2017 09:11
  • Last Updated - 08/20/2017 09:31
Maintence on server : hawks.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Hawks (LAX)
  • 08/10/2017 22:45 : - Emergency maintence is running on the server . We will update you once it has been completed.


  • Date - 08/10/2017 22:45
  • Last Updated - 08/11/2017 00:47
Emergency Maintenance on server hawks.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - Hawks (LAX)
  • 4.10PM PST Sorry for the inconvenience. Emergency maintenance on server hawks.unisonplatform.com. We will update you the status.

    4.29PM PST We are still working on the issue. Kindly hold on.

    4.46 PM PST Maintenance completed. Thank you for your kind patience.

  • Date - 08/10/2017 16:10
  • Last Updated - 08/10/2017 16:47
server maintainance (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • 08/03/2017 20:33 : Server is under maintainance, it will back to online soon. Please hold on.

    08/03/2017 20:48 : Maintainance on the server is in progress. Please hold on.

    08/03/2017 21:22 : Maintenance on the server is still in progress.

    08/03/2017 21:55 : Maintenance process is going on. Server will be online soon.

    08/03/2017 22.30 : Maintenance still under process. Server will be online soon.

    08/03/2017 23:00 : Maintenance still under process. Server will be online soon

    08.03.2017 23.35 : Maintenance over. Server is back online.

    08.04.2017 00:54 : MySQL service has got some issues. Our senior admins are working on it. It will be back soon.

    08.04.2017 06:35 : We are working on restoring the databases having issues and will update the status shortly.

    08.04.2017 09:56 : Completed restoring all the crashed DBs and the server is fine now.

  • Date - 08/03/2017 20:33 - 08/04/2017 22:28
  • Last Updated - 08/04/2017 09:58
Network Maintenance on s8a7.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 07/28/2017 23:19 We are experiencing network level issues and currently working on it. Hopes that the issue will sort out soon.
    We have completed the maintenence sucessfully.

  • Date - 07/28/2017 23:19
  • Last Updated - 07/28/2017 23:36
Nwtwork level maintenance on November.unison (Resolved)
  • Priority - High
  • Affecting Server - november
  • 06/14/2017 20:23 Currently a network level maintenance is progressing in November.unisonplatform, Please be on hold for the updates

    06/14/2017 21:10 Network level maintenance is still inprogress in November.unisonplatform, Please be on hold for the updates

    It has been completed.

  • Date - 06/14/2017 20:23
  • Last Updated - 06/14/2017 22:16
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - Brewers SSD (LAX)
  • 06/09/2017 09:00 : Temporary network level issue and we are working with our DC techs

    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:00
  • Last Updated - 06/09/2017 14:57
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - tango
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 10:12
  • Last Updated - 06/09/2017 14:57
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

    06/09/2017 09.48: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:37
  • Last Updated - 06/09/2017 14:57
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:35
  • Last Updated - 06/09/2017 14:56
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - papa
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:33
  • Last Updated - 06/09/2017 14:56
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

    06/09/2017 09.48: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:26
  • Last Updated - 06/09/2017 14:56
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - panthers
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:29
  • Last Updated - 06/09/2017 14:55
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - SM4B
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:24
  • Last Updated - 06/09/2017 14:55
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 06/09/2017 09.25 : Temporary network level issue and working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:28
  • Last Updated - 06/09/2017 14:55
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

    06/09/2017 9:48 : Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:18
  • Last Updated - 06/09/2017 14:54
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • 06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:21
  • Last Updated - 06/09/2017 14:54
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - Green
  • 06/09/2017 09.10 : Temporary network level issue and working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:18
  • Last Updated - 06/09/2017 14:54
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - SB5Y
  • 06/09/2017 09:13 : Temporary network level issue and working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:13
  • Last Updated - 06/09/2017 14:53
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - charlie
  • 06/09/2017 09.00 : Temporary network level issue and we are working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:05
  • Last Updated - 06/09/2017 14:52
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - delta
  • 06/09/2017 08:55 : Temporary network level issue and working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:09
  • Last Updated - 06/09/2017 13:37
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - giants
  • 06/09/2017 09.10 : Temporary network level issue and working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:12
  • Last Updated - 06/09/2017 13:37
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  • 06/09/2017 08:55 : Temporary network level issue and working with our DC techs
    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 08:55
  • Last Updated - 06/09/2017 13:37
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - saints
  • 06/09/2017 09.00 : Temporary network level issue and we are working with our DC techs.

    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

  • Date - 06/09/2017 09:04
  • Last Updated - 06/09/2017 12:50
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - alpha
  • 06/09/2017 09:00 : Temporary network level issue and we are working with our DC techs.

    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:48 : We have corrected the network issue. Thank you for your patience.

  • Date - 06/09/2017 09:01
  • Last Updated - 06/09/2017 12:49
Temporary network level issue (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 06/09/2017 08:47 : Temporary network level issue and working with our DC techs

    06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

    06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

    06/09/2017 12:46: We have corrected the network issue.

  • Date - 06/09/2017 08:47
  • Last Updated - 06/09/2017 12:47
Emergency maintanance on hostnode (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • 05/23/2017 12:09 AM PST We are performing an emergancy maintanance on hostnode of jaguars.unisonplatform.com,rockets.unisonplatform.com. Kindly hold on for further updates.

    05/23/2017 12:45 AM PST Emergency maintanace on hostnode of jaguars.unisonplatform, rockets.unisonplatform.com has been completed. Thank you for your time.

  • Date - 05/23/2017 00:02
  • Last Updated - 05/23/2017 00:47
Emergency reboot on server hawks.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Hawks (LAX)
  • 05/12/2017 08:52 : We are performing an emergency reboot on server hawks.unisonplatform.com. Kindly hold on for further updates.

    05/12/2017 09:03 : Server is up now. Thank you for your cooperation.

  • Date - 05/12/2017 08:52 - 05/12/2017 09:03
  • Last Updated - 05/12/2017 09:04
Emergency maintanance on server royals.unison (Resolved)
  • Priority - Critical
  • Affecting Server - Royals SSD (LAX)
  • 05/04/2017 08:28 AM PST We are performing an emergency maintanance on server royals.unisonplatform.com. Please hold on for further updates.

    05/04/2017 08:45 AM PST Maintanance has been completed. Thank you for your patience.

  • Date - 05/04/2017 08:28
  • Last Updated - 05/04/2017 08:47
maintenance on the server yankee.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 22.20 PST We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
    23.24 The server back online. Maintenance completed

  • Date - 04/20/2017 22:20
  • Last Updated - 04/20/2017 23:25
fsck error in server yankee.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 04/18/2017 07:00 : server under maintence.


    04/18/2017 07:15 : Currently your server is still under maintenance

    04/18/2017 08: 28 Currently your server is still under maintenance
    04/18/2017 11:44 AM PST : Maintenance has been completed .

  • Date - 04/18/2017 07:00
  • Last Updated - 04/18/2017 11:45
File system error (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 04/17/2017 08:51 : We are currently investigating on fs error:

    04/17/2017 09:21 : We are currently working on this. Please hold on.

    04/17/2017 09:36 : The fsck error has been fixed.


  • Date - 04/17/2017 08:51
  • Last Updated - 04/17/2017 09:45
Emergency maintenance on the server yankee.un (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 04/15/2017 07:13 AM PST : We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
    04/15/2017 07:58 AM PST : Thank you for waiting . Emegency maintenance is still in progress . Kindly hold on for further updates .
    04/15/2017 08:56 AM PST : Emergency maintenance on server yankee.unisonplatform.com has been comepleted . Thank you for your co-operation .

  • Date - 04/15/2017 07:13
  • Last Updated - 04/15/2017 08:58
maintenance on the server yankee.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 08.53AM PST Emergency network maintenance on server yankee.unisonplatform. Please hold on. We will update the status
    11.39AM PST Maintenance on the server yankee.unisonplatform.com is in progress.
    05.53PM PST Resolved the issue on the server yankee.unisonplatform.com

  • Date - 04/14/2017 08:53
  • Last Updated - 04/14/2017 17:55
maintenance on the server yankee.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 14/04/2017 06:13 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
    07:01 AM PST. Maintenance still in progress. Please hold on for further updates.
    07.52 AM PST Maintenence completed. Server back online.

  • Date - 04/14/2017 06:14
  • Last Updated - 04/14/2017 07:53
Maintenance on server yankee.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 11/04/2017 07:13 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .

    11/04/2017 07:51 AM PST . Maintenance on server yankee.unisonplatform.com is still under progress . Please hold on for further updates .

    11/04/2017 09:13 AM PST . Maintenance completed. The server is up now.

  • Date - 04/11/2017 07:13
  • Last Updated - 04/11/2017 09:15
Server maintence in server : Yankee.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 04/03/2017 10:09: Currently your server is still under maintenance.
    04/03/2017 11.27AM PST Maintenance is going on.
    04/03/2017 01:03PM PST Server maintenance is still under progress.
    04/03/2017 02:03PM PST Maintenance still under progress.
    04/03/2017 03:10PM PST Server is up and working fine now.

  • Date - 04/03/2017 10:05
  • Last Updated - 04/03/2017 15:18
Maintenance on server yankee.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 7.14AM PST emergency maintenence on server. We will update you the status.

    02/04/2017 08:27 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.\
    02/04/2017 10.21AM PST Maintenance is going on.
    02/04/2017 11.02AM PST Thank you for wating. Server is working fine now.

  • Date - 04/02/2017 07:14
  • Last Updated - 04/02/2017 11:03
maintenance on the server yankee.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 8.57AM PST emergency maintenence on server. We will update you the status.
    9.52AM PST Maintenance on the server is in progress.
    10.30AM PST Server maintenance is going on.
    11.09AM PST Server maintenance is going on.
    11.11AM PST Server is working fine now.

  • Date - 04/01/2017 08:54
  • Last Updated - 04/01/2017 11:12
Emergency maintanance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/28/2017 06:37 AM PST We are performing an emergency maintainance on server yankee.unisonplatform.com. Please hold on for updates.
    03/28/2017 06:41 AM PST Server yankee.unisonplatform.com is working fine now.

  • Date - 03/28/2017 06:37
  • Last Updated - 03/28/2017 06:44
Emergency maintanance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/27/2017 05:37 PST We are performing an emergrncy maintainance on server yankee.unisonplatform.com. Please hold on for updates.

    03/27/2017 06:02 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

    03/27/2017 06:46 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

    03/27/2017 07:28 PST Sorry for the delay . Maintenance is still in progress . We wil update you once it has been completed.

    03/27/2017 08:17 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed

    03/27/2017 08:24 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patience.

  • Date - 03/27/2017 05:37
  • Last Updated - 03/27/2017 08:25
Emergency maintanance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/25/2017 09:08 PST We are performing an emergrncy maintainance on server yankee.unisonplatform.com. Please hold on for updates.

    03/25/2017 09:36 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

    03/25/2017 10:12 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

    03/25/2017 10:53 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

    03/25/2017 11:42 PST Sorry for the delay . Maintenance is still in progress . We wil update you once it has been completed.


    03/25/2017 12:31 PST Thank you for waiting. Maintenance completed. Server back online.

  • Date - 03/25/2017 09:08
  • Last Updated - 03/25/2017 12:32
Maintence on server : clippers.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 03/23/2017 19:44 : Maintence on the server clippers.unisonplatform.com

    03/23/2017 20:07 : server back to online

  • Date - 03/23/2017 19:44
  • Last Updated - 03/23/2017 20:07
Maintence on server : heat.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 03/23/2017 19:48 : Maintence on the server heat.unisonplatform.com

    03/24/2017 20.05 : Server back to online

  • Date - 03/24/2017 19:48
  • Last Updated - 03/23/2017 20:06
Emergency maintenance on the server yankee.un (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 21/03/2017 06:10 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
    21/03/2017 06:33 AM PST . Emergency maintenace has been completed on server yankee.unisonplatform.com . Thanks for your co-opeartion .

  • Date - 03/21/2017 06:09
  • Last Updated - 03/21/2017 06:34
Emergency maintanance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/20/2017 06:22 PST We are performing an emergency maintanance on server yankee.unisonplatform.com. Please hold on for further updates.

    03/20/2017 06:51 PST We are currently working on this issue. Kindly hold on for further updates.

    03/20/2017 07:27 PST Maintenence still in progress. Please hold on.

    03/20/2017 07:59 PST We are currently working on this issue. Kindly hold on for further updates.

    03/20/2017 08:22 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patience.

  • Date - 03/20/2017 06:22
  • Last Updated - 03/20/2017 08:23
Emergency maintanance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/19/2017 06:26 PST Emergency maintanance on server yankee.unisonplatform.com. We will update the result. Please hold on.

    03/19/2017 06:52 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patients.

  • Date - 03/19/2017 06:26
  • Last Updated - 03/19/2017 06:53
Emergency maintanance on server yankee.unison (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/18/2017 06:45 AM PST We are performing an emergency maintanance on server yankee.unisonplatform.com. Please hold on for further updates.

    03/18/2017 07:45 AM PST We are currently working on this issue. Kindly hold on for further updates

    03/18/2017 08:25 AM PST Emergency maintanance has been completed. Thank you for your patience.

  • Date - 03/18/2017 06:44
  • Last Updated - 03/18/2017 08:28
Emergency maintenance on the server yankee.un (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • March 17, 2017 05:55 AM PST We are performing an emegency file system check on /var partition of server yankee.unisonplatform.com . Kindly hold on for further updates .
    March 17, 2017 06:55 AM PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

    03/17/2017 07:29 AM PST We are currently working on this issue. Kindly hold on for further updates

    03/17/2017 08:00 AM PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patients.

  • Date - 03/17/2017 05:55
  • Last Updated - 03/17/2017 08:02
File system error (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/15/2017 06:37 We are currently working on this issue. Kindly hold on for further updates

    03/15/2017 07:00 We are currently working on this issue. Kindly hold on for further updates

    03/15/2017 07:15 The issue has been resolved.

  • Date - 03/15/2017 06:37
  • Last Updated - 03/15/2017 07:26
File system error (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/14/2017 09:12 We are currently investigating on this fs error.

    03/14/2017 09:42 We are currently investigating on this fs error.

    03/14/2017 10:42 Maintenance is still in progress . Kindly hold on for further updates.

    03/14/2017 11:04 We are now working on the server. We will keep you updated. Please hold on.

    03/14/2017 11:34 The maintanence is still in progress. We will keep you updated.

    03/14/2017 12:08 We are still working on the issue. Kindly hold on for more updates.

    03/14/2017 12:41 Maintenance is still in progress . Kindly hold on for further updates.

    03/14/2017 01:50 We are now working on the server. We will keep you updated. Please hold on.

    03/14/2017 02:14 Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.

    03/14/2017 02:44 Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.

    03/14/2017 03:45 Server maintenance has been completed. Thank you for your co-operation.

  • Date - 03/14/2017 09:12
  • Last Updated - 03/14/2017 15:45
maintenance on the server yankee.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 10:27 PM PST Emergency maintenance on server yankee.unisonplatform. Kindly hold on. We will upadte you the status.
    10.53 PM PST The issue has been resolved. Thank you for the patience.

  • Date - 03/12/2017 22:27
  • Last Updated - 03/12/2017 22:57
Emergency maintenance on the server eagles.un (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • 07/03/2017 11:30 AM PST We are performing an emergency file system maintenance on host node of eagles.unisonplatform.com . Please hold on for further updates .
    07/03/2017 12:14 PM PST Maintenance is still in progress . Kindly hold on for further updates .
    07/03/2017 01:20 PM PST Server maintenance has been completed . Thank you for your co-operation .

  • Date - 03/07/2017 11:31 - 03/07/2017 13:29
  • Last Updated - 03/07/2017 13:30
Emergency maintenance on the server vikings.u (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • 07/03/2017 11.30 AM PST We are performing an emergency file system maintenance on host node of vikings.unisonplatform.com . Please hold on for further updates .
    07/03/2017 12.15 PM PST Maintenance is still in progress . Kindly hold on for further updates.
    07/03/2017 01:20 PM PST Server maintenance has been completed . Thank you for your co-operation

  • Date - 03/07/2017 11:24
  • Last Updated - 03/07/2017 13:30
Maintenance process on Yankee.unisonpaltform (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/06/2017 20:41 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

    03/06/2017 21:04 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

    03/06/2017 21:15 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

    03/06/2017 21:27 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

    03/06/2017 21:37 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

    03/06/2017 21:49 PST We have completed the process successfully. Thank you for the kind patience and support.

  • Date - 03/06/2017 20:41
  • Last Updated - 03/06/2017 21:50
Emergency maintenance on the server yankee.un (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 03/06/2017 05:46 AM PST We are performing an emergency maintenance on the server yankee.unisonplatform.com. Please hold on for further updates.
    03/06/2017 06:42 AM PST We are sorry for the delay causing . Emergency maintenance is stil in progress . Kindly hold on for further updates.
    03/06/2017 06:50 AM PST We have successfully completed the maintenance process.

  • Date - 03/06/2017 05:46
  • Last Updated - 03/06/2017 06:51
mysql down in server ravens.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 5.58AM PST Service mysql down. We are currently working on this. Please hold on.
    6.02AM PST The issue has been resolved.

  • Date - 02/27/2017 05:57
  • Last Updated - 02/27/2017 06:04
maintenance on the server victor.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - victor
  • 02/26/2017 18:23 We are performing an emergency maintenance on the server victor.unisonplatform.com. Please hold on for further updates.
    02/26/2017 19:15 Server maintenance has been completed. Thank you for your co-operation.

  • Date - 02/26/2017 18:23
  • Last Updated - 02/26/2017 19:15
Emergency Maintenance on server black2.unison (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  • 02.02AM PST We have performing an emergency maitenance on server black2.unisonplatform. We will update the status. Please hold on.
    02.16 AM PST Server maintenance has been completed. Thank you for your co-operation.

  • Date - 02/26/2017 02:00
  • Last Updated - 02/26/2017 02:18
Emergency Maintenance on server romeo.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • 02.11 AM PST We have performing an emergency maitenance on server romeo.unisonplatform.com. We will update the status. Please hold on.
    02.16 AM PST Server maintenance has been completed. Thank you for your co-operation.

  • Date - 02/26/2017 02:11
  • Last Updated - 02/26/2017 02:17
Emergency Maintenance on server washington.un (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 09:56 AM IST We are performing an emergency maintenance on server washington.unisonplatform.com . Please hold on for more updates.
    10:09 AM PST Maintenance has been completed . Thank you for your co-operation.
    01:04 PM PST Emergency maintenance on server washington.unisonplatform is in progress . Kindly hold on for further updates.
    02:10 PM PST Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.
    03:22 PM PST Emergency maintenance is still in progress . Please hold on for updates.
    04:39 PM PST Thank you for waiting . Server maintenance is still in progress . Kindly hold on for further updates.
    05:00 PM PST Server maintenance has been completed. Thank you for your co-operation.

  • Date - 01/31/2017 09:55
  • Last Updated - 01/31/2017 17:02
Emergency Maintenance on server chiefs.unison (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 09:56 AM PST We are performing an emergency maintenance on server chiefs.unisonplatform.com . Please hold on for more updates.
    10:09 AM PST Maintenance has been completed . Thank you for your co-operation .
    01:08 PM PST Emergency maintenance on server chiefs.unisonplatform is in progress . Kindly hold on for further updates.
    02:10 PM PST Maintenance is still in progress. We extremely sorry for the delay causing . We will keep you updated.
    03:22 PM IST Emergency maintenance is still in progress . Please hold on for further updates.
    04:39 PM PST Thank you for waiting . Server maintenance is still in progress. Kindly hold on for further updates.
    05:00 PM PST Server maintenance has been completed . Thank you for your co-operation.

  • Date - 01/31/2017 09:57
  • Last Updated - 01/31/2017 17:01
e2ssd001.unisonplatform.com : under maintaenc (Resolved)
  • Priority - Critical
  • Affecting System - System (royals)
  • 27 January 2017, 08:34 : Server under maintaince



  • Date - 01/27/2017 08:40
  • Last Updated - 01/27/2017 08:50
Jets.unisonplatform on Network Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • 01/20/2017 19:49 Notification: Network Maintenance is progressing on Jets.unisonplatform. Please kindly hold on.
    Notification: It has been completed.

  • Date - 01/20/2017 19:49
  • Last Updated - 01/20/2017 20:32
Mysql connection issue on server uniform.unis (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 3.23AM PST Mysql connection issue on server uniform.unisonplatform. We are currently working on this. Will update through this thread. Please hold on.
    5.04AM PST Sorry for the delay caused. We are working on the issue.
    5.14AM PST Sorry for the delay caused. Issue fixed.

  • Date - 01/13/2017 03:22
  • Last Updated - 01/13/2017 05:16
mysql down in server eagles.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • 6.17AM PST Service mysql down. We are currently working on this. Please hold on.
    6.36AM PST The issue has been resolved. Sorry for the delay caused.

  • Date - 01/12/2017 06:15
  • Last Updated - 01/12/2017 06:37
Emergency Maintenance on zulu.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 8:22 PM Thursday, January 5, 2017 We have performing a network level maintenance on the server. Please hold on. We will update through this thread.

    9:00 PM Thursday, January 5, 2017 Maintenance completed. Server back online. Sorry for the delay caused.

  • Date - 01/05/2017 20:21
  • Last Updated - 01/05/2017 21:02
maintenance on the server zulu.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 6.31AM PST We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
    8.21AM PST Maintenance completed. Server back online. Sorry for the delay

  • Date - 01/05/2017 06:31
  • Last Updated - 01/05/2017 08:22
maintenance on the server zulu.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 03.02AM PST We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
    4.17AM PST Maintenance still progressing. Sorry for the delay caused.
    4.33 AM PST Maintenance completed. Server back online. Sorry for the delay caused.

  • Date - 01/05/2017 03:02
  • Last Updated - 01/05/2017 04:34
Emergency Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - system
  • 8:54 PM Wednesday, January 4, 2017. We are performing a server maintenance on following servers. We are sorry for the inconvenience caused to you. We will keep update the status.

    ======================
    india.unisonplatform.com
    blue.welcomesearchers.com
    raiders.unisonplatform.com
    broncos.unisonplatform.com
    r47e.unisonplatform.com
    s4x8.unisonplatform.com
    sr27.unisonplatform.com
    s3c8.unisonplatform.com
    sierra.unisonplatform.com
    s4t9.unisonplatform.com
    s4t7.unisonplatform.com
    s4b9.unisonplatform.com
    echo.unisonplatform.com
    raptors.unisonplatform.com
    spurs.unisonplatform.com
    royals.unisonplatform.com
    whiskey.unisonplatform.com
    r3nr.unisonplatform.com
    november.unisonplatform.com
    oscar.unisonplatform.com
    golf.unisonplatform.com
    zulu.unisonplatform.com
    papa.unisonplatform.com
    alpha.unisonplatform.com
    kilo.unisonplatform.com
    hotel.unisonplatform.com
    lima.unisonplatform.com
    bravo.unisonplatform.com
    mike.unisonplatform.com
    juliet.unisonplatform.com
    saints.unisonplatform.com
    =======================

    10.15 PM PST Wednesday, January 4, 2017. Server maintenance is in progress. We are sorry for the delay causing. We will keep update the status.
    11.16 PM PST Wednesday, January 4, 2017. Server maintenance is still in progress. Kindly hold on for updates.
    11.46 PM PST Wednesday, January 4, 2017. Server maintenance is still in progress. We are extremely sorry for the delay causing . Kindly hold on for more updates.
    1:37 AM PST Thursday Sorry for the delay caused. All server back online now.

  • Date - 01/04/2017 20:53
  • Last Updated - 01/05/2017 01:42
Server maintanance (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 12/26/2016 21:14 : We are performing a DC level maintenance on multiple servers . Please kindly hold on.

    12/26/2016 22:36 : Curently maintenance is going-on at DC. Please hold on for the time being

    12/26/2016 23:40 : Server maintenance is in progress. Kindly hold on for the time being

    12/26/2016 23:57 : Server maintenance is still in progress. Kindly hold on.

    12/27/2016 00:57 : Server maintenance is still in progress. Kindly hold on.

    12/27/2016 01.50 : Server back to online.

  • Date - 12/26/2016 21:14
  • Last Updated - 01/04/2017 21:01
maintenance on the server yankee.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 12/26/2016 12:10 Performing maintence on the server. Please hold on. We will update through this thread
    12/26/2016 01.14PM Maintenence still in progress. Please hold on.
    12/26/2016 02.02PM Maintenence completd. Server ok.

  • Date - 12/26/2016 12:10
  • Last Updated - 12/26/2016 14:04
Quota maintenance on bulls.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 12/25/2016 13:10 Since we have found an isssue with the qouta on server bulls.unisonplatform.com , a quota maintenance is currently performed. We will update you the status through this thread.

    12/25/2016 02.03PM Maitanance still in progress. We will keep you updated.

    Completed


  • Date - 12/25/2016 13:10
  • Last Updated - 12/25/2016 15:49
Quota maintenance on bulls.unisonplatform.com (Resolved)
  • Priority - Medium
  • Affecting Server - Bulls (ASIA)
  • 12:23 AM PST --Since we have found an isssue with the qouta on server bulls.unisonplatform.com , a quota maintenance is currently performed. We will update you the status through this thread.

    1:47 AM PST - the maintanence is still in progress. We will keep you updated.
    2:22 AM PST - We are now working on the server. We will keep you updated. Please hold on.
    3:30 AM PST - The maintanence is still in progress. We will keep you updated.
    4:55 AM PST - Please be note that we have corrected the issue with quota. Now the server is up and running fine.

  • Date - 12/25/2016 00:21
  • Last Updated - 12/25/2016 04:57
Maintainance on rockets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Rockets (LAX)
  • 12/16/2016 21:40 working on rockets.unisonplatform.com
    12/16/2016 23.18 Issue has been resolved.

  • Date - 12/16/2016 21:40
  • Last Updated - 12/16/2016 21:49
Maintenance on yankee.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • 11/12/2016 07:37 AM SGT We are performing an emergency maintenance on the server yankee.unisonplatform.com. Please hold on for further updates.
    11/12/2016 08:21 AM SGT Server maintenance is in progress. Kindly hold on.
    11/12/2016 08:55 AM SGT Server maintenance has been completed. Thank you for waiting.

  • Date - 12/10/2016 15:35
  • Last Updated - 12/10/2016 18:01
Server mets.unisonplatform.com down (Resolved)
  • Priority - Critical
  • Affecting Server - Mets SSD (LAX)
  • 10:37 PM Wednesday, December 7, 2016 We have a DC level Rack move being done now. We will update you the status on this thread.


    Server back online.

  • Date - 12/07/2016 22:44
  • Last Updated - 12/08/2016 01:37
server redsox.unisonplatform.com down (Resolved)
  • Priority - Critical
  • Affecting Server - Redsox SSD (LAX)
  • We are having a rack level maintainance associated with the server. We will let you know the details soon on this thread



    Server back online.

  • Date - 12/07/2016 23:08
  • Last Updated - 12/08/2016 01:36
server brewers.unisonplatform.com down (Resolved)
  • Priority - Critical
  • Affecting Server - Brewers SSD (LAX)
  • We have a rack level maintainance ongoing on with the server. We will let you know the details through this thread. Please hold on.

    12/07/2016 23:06 Server back online.

  • Date - 12/07/2016 23:06
  • Last Updated - 12/08/2016 01:01
Network issue (Resolved)
  • Priority - Critical
  • Affecting Other - Eleven2 Servers
  • 8:00 AM Saturday, 19 November 2016 Pacific Time (PT) )We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.

  • Date - 11/19/2016 07:57
  • Last Updated - 12/07/2016 23:01
maintenance on the server tango.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - tango
  • 12/07/2016 20:48 We are performing an emergency maintenance on the server tango.unisonplatform.com. Please hold on for further updates.
    12/07/2016 20:48 Resolved

  • Date - 12/07/2016 20:48
  • Last Updated - 12/07/2016 22:06
maintenance on the server sm4b.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - SM4B
  • 12/07/2016 20:52 We are performing an emergency maintenance on the server sm4b.unisonplatform.com. Please hold on for further updates.
    12/07/2016 20:52 Resolved

  • Date - 12/07/2016 20:52
  • Last Updated - 12/07/2016 22:05
servers showing down (Resolved)
  • Priority - Critical
  • Affecting Server - victor
  • 12/05/2016 01:03 servers showing down we are currently working on this:

    12/05/2016 01:23 The issue has been resolved.

  • Date - 12/05/2016 01:03
  • Last Updated - 12/05/2016 01:17
Server maintanance (Resolved)
  • Priority - Critical
  • Affecting Server - browns


  • 11:40 PM Friday, 2 December 2016 we are performing a network level maintenance on the server . Pelase kindly hold on.

    11:57 PM Friday, 2 December 2016 Resolved.

  • Date - 12/02/2016 23:39
  • Last Updated - 12/02/2016 23:58
Server down (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • 2/01/2016 22:24 server showing down we are currently working on this:

    11:09 PM Thursday, 1 December 2016 we are performing a network level maintenance on the server . Pelase kindly hold on.

    12:05 AM Friday, 2 December 2016 Maitanance completed.

  • Date - 12/01/2016 22:24
  • Last Updated - 12/02/2016 00:06
Multiple servers showing down (Resolved)
  • Priority - Critical
  • Affecting Server - delta
  • 11/29/2016 08:52 Multiple servers showing down we are currently working on this:

    11/29/2016 09:22 Multiple servers showing down we are currently working on this, it will back to online soon

    11/29/2016 09:50 Multiple servers showing down we are currently working on this, it will back to online soon

    11/29/2016 10:20 Multiple servers showing down we are currently working on this, it will back to online soon

    11/29/2016 10:40 The servers are back online. Thankls for your co-operation.





  • Date - 11/29/2016 08:52 - 11/29/2016 10:40
  • Last Updated - 11/29/2016 10:55
Maintenance on bulls.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 11:15 AM SGT 19 November 2016 : We are performing an emergency maintenance on the server bulls.unisonplatform.com. Please hold on for further updates.
    12.02 AM SGT 19 November 2016 : Server maintenance has been completed.Please have a check. Thank you for your patience and co-operation.

  • Date - 11/18/2016 19:14 - 11/18/2016 20:03
  • Last Updated - 11/18/2016 20:03
Maintenance on knicks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • 11:15 AM SGT 19 November 2016 : We are performing an emergency maintenance on the server knicks.unisonplatform.com. Please hold on for further updates.

    11.59 AM SGT 19 November 2016 : Server maintenance has been completed.Please have a check. Thank you for your patience and co-operation.

  • Date - 11/18/2016 19:16 - 11/18/2016 20:02
  • Last Updated - 11/18/2016 20:02
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Other - Eleven2 Servers
  • 5:58 AM Friday, 18 November 2016 Pacific Time (PT)We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.
    6:30 AM Friday, 18 November 2016 Pacific Time (PT) We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.
    7:08 AM Friday, 18 November 2016 Pacific Time (PT) Issue has resolved.


  • Date - 11/18/2016 05:57
  • Last Updated - 11/18/2016 07:10
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Mets SSD (LAX)
  • 2:48 PM Thursday, Pacific Time (PT) A network maintenance is in progress.Please hold on.

    3:22 PM Thursday, 10 November 2016 Pacific Time (PT) The maintenance has been completed.


  • Date - 11/10/2016 14:45
  • Last Updated - 11/10/2016 15:23
Maintenance on ravens.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)

  • 2:51 AM PDT Tuesday, 8 November 2016 : We are performing an emergency maintenance on the server ravens.unisonplatform.com. Please hold on for further updates.




  • Date - 09/30/2016 22:08
  • Last Updated - 11/08/2016 04:09
Maintenance on ravens.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 9:30 PM PDT. We are perfroming an emergency maintenance on the server ravens.unisonplatform.com. Please hold on for further updates.

    10:46 PM PDT. The maintenance is still in progress and will update with the status shortly.

    11:31 PM PDT. The maintenance is still going on and is expected to be completed shortly. Please wait for further updates.

    12:50 AM PDT. The maintenance is completed and the server is up now.

  • Date - 10/27/2016 10:06 - 10/27/2016 13:21
  • Last Updated - 10/27/2016 02:51
Maintanence in bravo.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bravo
  • 5:21 PM  Wednesday, 26 October 2016 Immediate maintenance on the server bravo.unisonplatform.com . Please hold on for updates.
    5:31 PM Wednesday, 26 October 2016  The maintenance has been completed. Thanks for your co-operation.

  • Date - 10/26/2016 19:25
  • Last Updated - 10/26/2016 19:34
Maintanence in mike.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • 5:21 PM  Wednesday, 26 October 2016 Immediate maintenance on the server  mike.unisonplatform.com. Please hold on for updates.
    5:31 PM Wednesday, 26 October 2016  The maintenance has been completed. Thanks for your co-operation.


  • Date - 10/26/2016 19:20
  • Last Updated - 10/26/2016 19:34
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Other - Network Issue
  • 11:21 AM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

    12:05 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

    12:40 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

    1:12 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

    1:38 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

     



  • Date - 10/07/2016 13:19 - 10/07/2016 16:07
  • Last Updated - 10/19/2016 22:29
Network issue in the server (Resolved)
  • Priority - Critical
  • Affecting Server - Redsox SSD (LAX)
  • 10/04/2016 15:22 PST : We are facing a network issue in the server. Our techs are working on fixing the issue. Please wait for further updates.

    10/04/2016 15:41 PST : Work is still on and we are expecting an ETA of around 10 minutes.

    10/04/2016 15:46 PST : The issue has been resolved and the server is back online again. Thanks for your co-operation.

  • Date - 10/04/2016 15:22
  • Last Updated - 10/04/2016 15:47
Warriors.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 5:54 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

    6:43 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

    7:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

    7:45AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

    8:15AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on


    8:40AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on


    9:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

    10:15 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

    10:30 AM Sunday, October 2, 2016 Pacific Time (PT). The issue has been resolved. Thanks for your co-operation.





  • Date - 10/02/2016 07:55
  • Last Updated - 10/02/2016 12:32
Packet Loss (Resolved)
  • Priority - Critical
  • Affecting Other - Eleven2 Servers
  • 2:17 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

    2:42 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

    2:52 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the issue will be resolved in around 10 minutes.

    3:23 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

    4:30 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

    5:02 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

    5:36 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

    5:54 AM Sunday, October 2, 2016 Pacific Time (PT) We have resolved the issue.

    8:40AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

    9:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

    10:15 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.


    10:30 AM Sunday, October 2, 2016 Pacific Time (PT). The issue has been resolved. Thanks for your co-operation.

  • Date - 10/02/2016 04:16
  • Last Updated - 10/02/2016 12:32
Maintanence in tampa.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - tampa (EU)
  • 4:02 PM Wednesday, September 28, 2016  PDT    Hardware maintanence in the server tampa.unisonplatform.com  Please hold on for updates.

    4:56 PM PDT  The maintanance is still in progress. Please hold on for updates.

    5:50 PM PDT The maintanance is still in progress. Please hold on for updates.

    6:21 PM  PDT The maintenance is still in progress. Please hold on for updates.

    7:28 PM  PDT The maintenance has been completed. Thanks for your co-operation.

  • Date - 09/28/2016 18:06
  • Last Updated - 09/28/2016 21:29
Maintanence in bucks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • 4:02 PM Wednesday, September 28, 2016  PDT    Hardware maintanence in the server bucks.unisonplatform.com. Please hold on for updates.


     
    4:56 PM PDT  The maintanance is still in progress. Please hold on for updates.



    5:50 PM PDT The maintanance is still in progress. Please hold on for updates.



    6:21 PM  PDT The maintenance is still in progress. Please hold on for updates.



    7:28 PM  PDT The maintenance has been completed. Thanks for your co-operation.




  • Date - 09/28/2016 18:02
  • Last Updated - 09/28/2016 21:29
Maintanence in bucks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)

  • 11:39 AM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    12:12 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    12:40 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    01:05 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    02:15 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    02:42 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    03:25 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    03:52 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    04:39 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    05:37 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    06:00 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

    06:44 PM  Thursday, September 22, 2016 Pacific Time (PDT) Maintenance is in progress. Please hold on for the further updates.

    08:00 PM  Thursday, September 22, 2016 Pacific Time (PDT) Maintenance is in progress. Please hold on for the further updates.

    08:15 PM  Thursday, September 22, 2016 Pacific Time (PDT) The maintenance has been completed. Thanks for your co-operation.






  • Date - 09/22/2016 13:40
  • Last Updated - 09/22/2016 22:16
Maintanence in tampa.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - tampa (EU)

  • 11:40 AM Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

    12:13 PM  Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

    12:40 PM  Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

    1:05 PM  Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

    2:09 PM Thursday, September 22, 2016 Pacific Time (PDT)  Completed the server maintenance of tampa.unisonplatform successfully.

  • Date - 09/22/2016 13:42
  • Last Updated - 09/22/2016 16:11
Mysql maintenance in server bucks (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • 09/21/2016 01:32  We are currently performing a mysql maintenance in the server. It may take a few hours to complete the maintenance. Please wait for further updates.

    09/21/2016 02:24 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 03:14 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 05:14 Maintenance is in progress. Kindly hold on for further updates.


    09/21/2016 06:27 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 09:16 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 11:09 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 11:09 Maintenance is in progress. Kindly hold on for further updates.

    09/22/2016 00:19 Maintenance is in progress. Kindly hold on for further updates.


    09/22/2016 02:06 Maintenance is in progress. Kindly hold on for further updates.

    09/22/2016 04:00 Maintenance is in progress. Kindly hold on for further updates.


    09/22/2016 06:00 Maintenance completed.

  • Date - 09/21/2016 01:32
  • Last Updated - 09/21/2016 19:38
Mysql maintenance in server tampa (Resolved)
  • Priority - Critical
  • Affecting Server - tampa (EU)
  • 09/21/2016 01:32  We are currently performing a mysql maintenance in the server. It may take a few hours to complete the maintenance. Please wait for further updates.

    09/21/2016 02:24 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 03:14 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 05:14 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 06:27 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 09:16 Maintenance is in progress. Kindly hold on for further updates.

    09/21/2016 10:14 The mysql restoration is progress in the server. Kindly hold on for further updates.

    09/21/2016 11:09 Mysql restoration has been completed. The sites are loading fine.Please have a check.

  • Date - 09/21/2016 01:32
  • Last Updated - 09/21/2016 11:10
EU Datacenter (Resolved)
  • Priority - Critical
  • Affecting Other - EU Datacenter
  • We are currently experiencing a network outage in our EU location. We're working on resolving this as soon as possible.

  • Date - 09/19/2016 19:39 - 09/19/2016 19:40
  • Last Updated - 09/19/2016 19:40
Maintanence in bulls.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 08/31/2016 11:46  The server is under maintenance. Your patience is much appreciated in this regard.

    08/31/2016 12:04 Server maintenance is still in progress. Wait for further updates.

    08/31/2016 12:47 Server maintenance has been completed and the server is back online.

  • Date - 08/31/2016 11:46
  • Last Updated - 08/31/2016 12:48
Maintanence in knicks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • knicks.unisonplatform.com   The server is under maintenance. Your patience is much appreciated in this regard.

    08/31/2016 12:04 Server maintenance is still in progress. Wait for further updates.

    08/31/2016 12:47 Server maintenacen has been completed and the server is back online.

  • Date - 08/31/2016 11:49
  • Last Updated - 08/31/2016 12:47
Serve (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 08/31/2016 11:45

  • Date - 08/31/2016 11:45 - 08/31/2016 11:46
  • Last Updated - 08/31/2016 11:45
Apache Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • We are currently investigating an issue invloving Apache on our nets.unisonplatform.com server.

    We will post updates as avaliable here, please stay tuned to this thread for updates.  If possible please refrain from submiting support tickets if you belive this is the issue you are experince as we will post all relevant information for you here.

    Thank you for your patience.

  • Date - 08/18/2016 12:15
  • Last Updated - 08/26/2016 14:03
Packet loss on Europe server (Resolved)
  • Priority - Critical
  • Affecting System - Packet loss on all AMS servers.
  • 7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
    7:40 AM PST : Working  with the Dc tehs now.
    8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
    8:30 AM PST : Still working with Dc team
    9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

    9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

    10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

    11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

    11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

    12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

    1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

    3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

    4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:53 PM PST:7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
    7:40 AM PST : Working  with the Dc tehs now.
    8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
    8:30 AM PST : Still working with Dc team
    9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

    9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

    10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

    11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

    11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

    12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

    1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

    3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

    4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:53 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    7:20 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    8.07 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    PM PST:7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
    7:40 AM PST : Working  with the Dc tehs now.
    8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
    8:30 AM PST : Still working with Dc team
    9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

    9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

    10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

    11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

    11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

    12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

    1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

    3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

    4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:53 PM PST:7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
    7:40 AM PST : Working  with the Dc tehs now.
    8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
    8:30 AM PST : Still working with Dc team
    9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

    9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

    10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

    11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

    11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

    12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

    1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

    2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

    3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

    3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

    4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    6:53 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    7:20 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    8.07 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    8.35 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    9:16 PM PST :  Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    9:50 PM PST :  Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    10:16 PM PST :  Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

    10:39 PM PST : All the services are up and running fine.







  • Date - 08/07/2016 09:15
  • Last Updated - 08/08/2016 03:08
Issue with cpanel license (Resolved)
  • Priority - Critical
  • 07/28/2016 10:48 We are facing some issues with cpanel license and our management team is working regarding this. Kindly wait for further updates.

    Thanks for your co-operation. The issue has been resolved.

  • Date - 07/28/2016 10:48
  • Last Updated - 07/28/2016 11:56
maintanence on jets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • 8:25 PM PST Wednesday, July 20, 2016 Server maintanence is going on in the server and once it gets completed we will update you. Please hold on for further updates.

    8:59 PM  Maintanence is going on . Please  hold on for more updates.

    9:20 PM Issue with mysql service on the server. Our senioe techs are working on it. Please hold on for more updates.

    10:10 PM Our senior techs are still working on the  issue with mysql service . Please hold on for more updates.


    11:03 PM Senior techs are still working on the issue. Please hold on for more updates.

    11:26 PM The issue has been resolved. Thank you.

  • Date - 07/20/2016 22:27
  • Last Updated - 07/21/2016 01:27
maintanence on SB5Y.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - SB5Y
  • 8:30 PM PST Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.


    8:58 PM The server maintance has been completed. Thank you.

  • Date - 07/20/2016 22:30
  • Last Updated - 07/20/2016 22:59
maintanence on gaints.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - giants
  • 8:29 PM  PST Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.


    8:58 PM The server maintance has been completed. Thank you.

  • Date - 07/20/2016 22:28
  • Last Updated - 07/20/2016 22:59
Maintanence on quebec.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - quebec
  • 8:25 PM Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.

    8:58 PM The server maintance has been completed. Thank you.


  • Date - 07/20/2016 22:24
  • Last Updated - 07/20/2016 22:59
Servers Down (Resolved)
  • Priority - Critical
  • Affecting System - Asian Servers are down currently.
  • Hi,


    07/15/2016 14:39 All our Asian Servers are down currently. We are checking with the DC now. Wait for further updates.

    Thanks for your co-operation. The servers are back online.

  • Date - 07/15/2016 14:39
  • Last Updated - 07/15/2016 15:10
major server maintainance in progress (Resolved)
  • Priority - Critical
  • Affecting System - We have a major server maintainance on the servers
  • Hi ,
     We have a major server maintainance  on our servers. We will keep you posted regarding the status.

    The Issue has been fixed. All servers are up and working fine.

  • Date - 07/14/2016 19:41
  • Last Updated - 07/14/2016 20:07
Network issue for the server eagles.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)

  • 07/09/2016 13:28  We have packet loss reported for the server. We have contacted the DC. We will update you the details soon in this thread.

    07/09/2016 13:58 The server is back online now.

  • Date - 07/09/2016 13:28 - 07/09/2016 14:02
  • Last Updated - 07/09/2016 14:02
Network issue for the server vikings (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • Hi,

    07/09/2016 13:00  We have packet loss reported for the server. We have contacted the DC. We will update you the details soon in this thread.

    07/09/2016 13:30 We are still working on the issue. Your patience is much appreciated in this regard.

    07/09/2016 13:45  The server is back online now.

  • Date - 07/09/2016 13:13 - 07/09/2016 14:01
  • Last Updated - 07/09/2016 14:01
Server upgrade on zulu.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 06/23/2016 21:42 We are performing server upgrade on zulu.unisonplatform.com. Please wait for updates.

    06/23/2016 22:30 The upgrade has been completed. Thanks for your co-operation.

  • Date - 06/23/2016 21:42
  • Last Updated - 06/23/2016 22:30
Emergency Maintenance ns2.eleven2 (Resolved)
  • Priority - Critical
  • Affecting Other - ns2.eleven2
  • 4:46 AM We are doing a emergency maintenance on ns2.eleven2

    7:11 AM  Now everything is fine. Thank you.

  • Date - 06/21/2016 06:51
  • Last Updated - 06/21/2016 09:18
Emergency Maintenance ns101.eleven2 (Resolved)
  • Priority - Critical
  • Affecting System - ns101.eleven2
  • 4:46 AM We are doing a emergency maintenance on ns101.eleven2

    7:11 AM  Now everything is fine. Thank you.

  • Date - 06/21/2016 06:39
  • Last Updated - 06/21/2016 09:18
Bravo.unisonplatform File Sync (Resolved)
  • Priority - High
  • Affecting Server - bravo
  • Dear Customers on Bravo

    During yesterday's system maintenance and upgrade, many files were not synced from the old server. We are currently re-syncing data between the old server and the new server to make sure all data is completely transferred. We will keep you updated regarding the status of sync. We appreciate your patience in the meantime.

    Best Regards,

    Eleven2


    12:36 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

     2:50 AM   Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    5:43 AM    Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    8:08 AM   Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    10:09 AM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    11.06 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.



    1:10 PM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    1:50 PM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    2:44 PM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    3.50 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    5:10 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    6:01 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

    6:58 PM Saturday, June 11, 2016 : Sync is in progress, Kindly hold on for further updates .

    10:23 PM Saturday  June 11 2016 Sync is still in progress. Kindly hold on for further updates.

    11:51 PM Saturday, June 11, 2016 Pacific Time (PT) : Sync is in progress.

    00:54 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.

    10: 01 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.

    11:07 AM  Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.

    12:46 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

    1:26 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

    3.00 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

    4:27 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

    5:47 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

    9:34 PM Sunday, June 12  2016Sync is in progress. Kindly hold on for further updates.

    9:49 PM  Sunday, June 12  2016 Sync is in progress and upto oc is in progress. Please hold on for further updates

    11:59 PM Sunday, June 12  201
    Sync is in progress and upto on is in progress. Please hold on for further updates

    3:29 AM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    05:07 AM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    08:31 AM  Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    9:45 AM  Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    10:42 AM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    1:53 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates


    2:55 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    4:58 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    7:24 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    9:36 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

    1:25 AM Tuesday June 14, 2016 Sync is in progress. Please hold on for further updates

    9:16 AM Tuesday, June 14, 2016 Sync is in progress. Please hold on for further updates
    8:06 PM  Tuesday, June 14, 2016 Sync is in progress. Please hold on for further updates 

    9:30 PM Tuesday, June 14, 2016   Sync is in progress. Please hold on for further updates 

    12:19 AM Wednesday June 15 
    Sync is in progress. Please hold on for further updates

    3:08 AM  Wednesday June 15  Sync is in progress. Please hold on for further updates

    5:32 AM  Wednesday June 15  Sync is in progress. Please hold on for further updatesSync is in progress. Please wait for further updates.Sync is in progress. Please hold on for further updatesSync is in progress. Please hold on for further updates 5:32 AM  Wednesday June 15  Sync is in progress. Please hold on for further updates 5:32 AM  Wednesday June 15  Sync is in progress. Please hold on for further updates <

  • Date - 06/10/2016 23:09
  • Last Updated - 06/21/2016 06:51
Emergency Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - bravo
  • We are stopping services on the server to let the raid rebuild complete.  Once completed we will swap to a new server.

    The issue has been resolved. Thank you

  • Date - 06/09/2016 21:50
  • Last Updated - 06/10/2016 03:43
Server upgrade of the server mike.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • 8:12 PM PST June 9   We are performing the server upgrade. Once it gets completed we will update you

    9:05 PM PST  The server upgrade is on progress. Please hold on for more updates.

    9:46 PM PST The server upgrade has been completed. Thank you

  • Date - 06/09/2016 22:11
  • Last Updated - 06/09/2016 23:46
Network issue in amsterdam servers. (Resolved)
  • Priority - Critical
  • Affecting Other - All amsterdam servers
  • 11:28 AM June 9, 2016 There is a network issue in  amsterdam servers. We are working on it.

    12.05 PM We are working on the issue. Please hold on for more updates.

    12.40 PM We are working on the issue. Please hold on for more updates.

    1:18 PM  We are working on the issue. Please hold on for more updates.

    1.45PM  We are working on the issue. Please hold on for more updates.

    2:12 PM Issue got resolved. Now every thing working fine.


  • Date - 06/09/2016 13:26
  • Last Updated - 06/09/2016 16:14
Mysql service issue on bravo.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - bravo

  • 10:32 AM  7 June 2016  Mysql crash on the server bravo.unisonplatform.com . Our technical staff is restoring the database . Please hold on for more updates.

    11: 36 Am We are working on the issue. Please hold on for more updates.

    12:54 PM We are working on the issue. Please hold on for more updates.

    2.13 PM  We are working on the issue. Please hold on for more updates.

    3.05  PM We are working on the issue. Please hold on for more updates.

    4:51 PM We are working on the issue. Please hold on for more updates.

  • Date - 06/07/2016 12:30
  • Last Updated - 06/09/2016 13:26
Mysql service issue on lima.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 8:33 AM 26 May 2016 Mysql service issue on the server. Our technical team is working diligently to mitigate the issue. Please hold on for more updates.

    9:12 AM We are working on the issue. Please hold on for more updates.

    9:35 AM We are working on the issue. Please hold on for more updates.

    10:07 AM We are working on the issue. Please hold on for more updates.

    10.40 AM The issue has been resolved. Thanks for your co-operation.

  • Date - 05/26/2016 10:33
  • Last Updated - 05/26/2016 12:58
MySQL down in lima (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 10:20 PM PST MySQL is suddently went down in the server. We are currently working on the issue.

    11:30 PM PST The issue has been fixed now

  • Date - 05/26/2016 00:19 - 05/26/2016 01:37
  • Last Updated - 05/26/2016 01:37
Maintenance in server india (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • 10:30 PM PST The MySQL of ther server is down as the server is under maintenance. We will keep you updated in the forum.

    11:30 PM PST The maintenance has been Finished.

  • Date - 05/26/2016 00:27 - 05/26/2016 01:37
  • Last Updated - 05/26/2016 01:36
Network Maintenance 830pm PST - 1030pm PST (Resolved)
  • Priority - High
  • Affecting Other - india.unisonplatform.com, hotel.unisonplatform.com, lima.unisonplatform.com. echo.unisonplatform
  • Scheduled network maintenance for servers india.unisonplatform.com, hotel.unisonplatform.com, lima.unisonplatform.com. echo.unisonplatform.

    Maintenance window will last from 830pm PST - 1030pm PST

    Services Impacted: Webserver

  • Date - 05/25/2016 20:39 - 05/25/2016 23:37
  • Last Updated - 05/25/2016 22:39
Network maintanence on bulls.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 7:57 AM 25 May 2016 Network maintanence is undergoing on the server bulls.unisonplatform.com. Please hold on for more updates.

    8:09 AM The issue have been resolved. Thank you.

  • Date - 05/25/2016 09:57
  • Last Updated - 05/25/2016 10:09
Network maintanence on knicks.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • 25 May 2016 7:57 AM  Network maintanence is undergiong on the server. Please hold on for more updates.

    8:09 AM The issue have been resolved. Thank you.

  • Date - 05/25/2016 10:00
  • Last Updated - 05/25/2016 10:09
Network maintenance on blue, juliet and kilo (Resolved)
  • Priority - Critical
  • Affecting System - blue, juliet and kilo
  • We are performing network and system maintenance--customers could experience a brief delay accessing their sites.

    The network and system maintenance has completed. Thank you.

  • Date - 05/17/2016 22:22
  • Last Updated - 05/18/2016 05:40
Network issue on zulu.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 10:42 AM PST 13 May 2016 Network issue on the server. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    10:56 AM PST We are doing fsck on /var of the server zulu.unisonplatform.com. Please hold on for more updates.

    11:14 AM PST We are doing fsck on /home. Please hold on for more updates

    12:12 PM PST We are still working on it. Please hold on for more updates.

    1:05 PM PST FSCK Is still going on. Please hold on for more updates.

    2:27 PM PST FSCK is still in progress. Kindly hold on for more updates.

    2:42 PM PST FSCK has been completed. Thank you

  • Date - 05/13/2016 12:41
  • Last Updated - 05/13/2016 16:44
Network issue on zulu.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 9:31 AM PST Network issue on the server. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    10:04 AM PST The issue has been resolved. Thank you.

  • Date - 05/13/2016 11:28
  • Last Updated - 05/13/2016 12:04
DDOS attack in Clippers (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 06:00 AM PST We are facing attack to the server, hence we have placed a mitogation device in the server to filter all traffic to the server. The issue will be resolved as soon as possible.

    08:00 AM PST We are still working on this issue and we will keep you updated.

    10:00 AM PST We are still working on this issue and we will keep you updated.

    11:08 AM AM PST We are still working on the issue. Please hold on for more updates.

    12:00 PM PST We are still working on the issue and will get back to you for more updates.

    1:04 PM PST We are still working on this issue and we will keep you updated.

    3:06 PM PST We are still working on the issue. Please hold on for more updates.

    4:19 PM PST We are still working on the issue. Please hold on for more updates.

    6:39 PM  PST  We are still working on the issue. Please hold on for more updates.

    7:02 PM PM  PST  We are still working on the issue. Please hold on for more updates.

     7:51 PM The issue is fixed now and the server is back online.


  • Date - 05/11/2016 08:00 - 05/12/2016 07:47
  • Last Updated - 05/11/2016 21:52
Network issue in the server nuggets.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 05/09/2016 23:56   Network issue for the server nuggets.unisonplatform.com. Kindly hold on for further updates.

    00:30 AM  We are still working on the issue. Kindly hold on for more updates.

    01:00 AM  We are still working on the issue. Kindly hold on for more updates.

    01:30 AM We are still working on the issue. Kindly hold on for more updates.

    02:00 AM We are still working on the issue. Kindly hold on for more updates.

    02:40 AM We are still working on the issue. Kindly hold on for more updates.

    02:50 AM  The issue is fixed now and the server is back online.

  • Date - 05/09/2016 23:56 - 05/10/2016 03:35
  • Last Updated - 05/10/2016 03:35
Network issue for the server jazz.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 05/09/2016 23:58      Network issue for the server jazz.unisonplatform.com. Kindly hold on for further updates.

    00:30 AM  We are still working on the issue. Kindly hold on for more updates.

    01:00 AM  We are still working on the issue. Kindly hold on for more updates.

    01:30 AM We are still working on the issue. Kindly hold on for more updates.

    02:00 AM We are still working on the issue. Kindly hold on for more updates.

    02:40 AM We are still working on the issue. Kindly hold on for more updates.

    02:50 AM  The issue is fixed now and the server is back online.

  • Date - 05/09/2016 23:58 - 05/10/2016 03:35
  • Last Updated - 05/10/2016 03:35
Network issue in the server uniform.unisonpl (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 05/9/2016 9:12 AM PST Network issue for the server uniform.unisonplatform.com. Kindly hold on for further updates.

    11:15 AM  PST We are working on the issue. Please hold on for more updates.

    12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.


    2:01 PM PST Working on network issue. Please hold on for more updates.

    3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:00 PM  We are still working on the issue. Kindly hold on for more updates.

    07:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:40 PM  We are still working on the issue. Kindly hold on for more updates.

    08:10 PM We are still working on the issue. Kindly hold on for more updates.

    08:40 PM We are still working on the issue. Kindly hold on for more updates.

    09:20 PM  We are still working on the issue. Kindly hold on for more updates.

    09:30 PM  The issue is fixed now and the server is back online.

  • Date - 05/09/2016 11:19 - 05/10/2016 03:35
  • Last Updated - 05/10/2016 03:34
Network issue in the server bills.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • 05/9/2016 9:12 AM PST Network issue for the server bills.unisonplatform.com. Kindly hold on for further updates.

    11:15 AM  PST We are working on the issue. Please hold on for more updates.

    12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.

    2:01 PM PST Working on network issue. Please hold on for more updates.

    3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:00 PM  We are still working on the issue. Kindly hold on for more updates.

    07:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:40 PM  We are still working on the issue. Kindly hold on for more updates.

    08:10 PM We are still working on the issue. Kindly hold on for more updates.

    08:40 PM We are still working on the issue. Kindly hold on for more updates.

    09:20 PM  We are still working on the issue. Kindly hold on for more updates.

    09:30 PM  The issue is fixed now and the server is back online.

  • Date - 05/09/2016 11:13 - 05/10/2016 04:16
  • Last Updated - 05/10/2016 03:34
Network issue in the server heat.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 05/9/2016 9:12 AM PST Network issue for the server heat.unisonplatform.comKindly hold on for further updates.

    11:15 AM  PST We are working on the issue. Please hold on for more updates.
    12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.

    2:01 PM PST Working on network issue. Please hold on for more updates.

    3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:00 PM  We are still working on the issue. Kindly hold on for more updates.

    07:10 PM  We are still working on the issue. Kindly hold on for more updates.


    07:40 PM  We are still working on the issue. Kindly hold on for more updates.

    08:10 PM We are still working on the issue. Kindly hold on for more updates.


    08:40 PM We are still working on the issue. Kindly hold on for more updates.

    09:20 PM  We are still working on the issue. Kindly hold on for more updates.

    09:30 PM  The issue is fixed now and the server is back online.

  • Date - 05/09/2016 11:17 - 05/10/2016 04:16
  • Last Updated - 05/10/2016 03:34
Network issue in the server clippers.unisonpl (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 05/9/2016 9:12 AM PST Network issue in the  server clippers.unisonplatform.com. Kindly hold on for further updates.

    11:15 AM  PST We are working on the issue. Please hold on for more updates.

    12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.

    2:01 PM PST Working on network issue. Please hold on for more updates.

    3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:00 PM  We are still working on the issue. Kindly hold on for more updates.

    07:10 PM  We are still working on the issue. Kindly hold on for more updates.

    07:40 PM  We are still working on the issue. Kindly hold on for more updates.

    08:10 PM We are still working on the issue. Kindly hold on for more updates.

    08:40 PM We are still working on the issue. Kindly hold on for more updates.

    09:20 PM  We are still working on the issue. Kindly hold on for more updates.

    09:30 PM  The issue is fixed now and the server is back online.

  • Date - 05/09/2016 11:10 - 05/10/2016 04:16
  • Last Updated - 05/10/2016 03:34
DNS Servers in AMS are under a DDOS Attack (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Our monitoring system has identified our DNS server in AMS ns2.europe.eleven2.com as the target of a Denial of Service (DDOS) attack. We are working dilgently to neutralize the attack and restore full health to all services impacted by the attack. More updates will be provided as they become available. Your patience is appreciated. Thank you.

  • Date - 05/10/2016 02:37 - 05/10/2016 11:41
  • Last Updated - 05/10/2016 02:43
Network attack on the server vikings.unisonpl (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • 05/05/2016 11:45 AM PST  Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.


    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

    7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

    8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

    05/05/2016 11:45 AM PST  Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.


    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

    7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

    8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

    05/05/2016 11:45 AM PST  Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.


    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

    7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

    8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

    00:34 PST We are still working on the issue. Kindly hold on for more updates.

    01.35 PST We are still working on the issue. Kindly hold on for more updates.

    2:40  PST We are still working on the issue. Kindly hold on for more updates.

    3:26  PST We are still working on the issue. Kindly hold on for more updates.

    4.10 PST We are still working on the issue. Kindly hold on for more updates.

    5:17  PST We are still working on the issue. Kindly hold on for more updates.

    6:00 AM  PST We are still working on the issue. Kindly hold on for more updates.

    6:55 AM  PST We are still working on the issue. Kindly hold on for more updates.

     7:35  PST We are still working on the issue. Kindly hold on for more updates. 

    8:08 AM  PST We are still working on the issue. Kindly hold on for more updates.

     8:42 AM  PST We are still working on the issue. Kindly hold on for more updates.

     9:12 AM PST We are still working on the issue. Kindly hold on for more updates.

    1:28 PM PST We are still working on the issue. Kindly hold on for more updates.

    2:38 PM PST The issue has been resolved. Thank you


  • Date - 05/05/2016 13:45
  • Last Updated - 05/06/2016 16:39
Network attack on the server heat.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 12:11 PM PST 05/06/2016.DDOS attack on the server Mitigation deviced placed on the server clippers.unisonplatform.com Kindly hold on for more updates.

    1:30 PM PST  We are still working on resolving the issue. We will keep you posted.

    2:34 PM PST The issue has been resolved. Thank you

  • Date - 05/06/2016 14:14
  • Last Updated - 05/06/2016 16:35
Network attack on the server clippers.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 12:11 PM PST 05/06/2016.DDOS attack on the server Mitigation deviced placed on the server clippers.unisonplatform.com Kindly hold on for more updates.

    1:28 PM We are still working on resolving the issue. We will keep you posted.

    2:34 PM PST The issue has been resolved. Thank you

  • Date - 05/06/2016 14:11
  • Last Updated - 05/06/2016 16:35
Network attack on the server bears.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 05/05/2016 9:21 AM PST Network attack on the server bears.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.

    10:54 AM We have working on the issue . Please hold on for more updates.

    12:02 PM PST We are still working on the issue. Kindly hold on for more updates.

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:13 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

    7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

    8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

    00:34 PST We are still working on the issue. Kindly hold on for more updates

    01.35 PST We are still working on the issue. Kindly hold on for more updates.

    2:40  PST We are still working on the issue. Kindly hold on for more updates.

    3:26  PST We are still working on the issue. Kindly hold on for more updates.

    4.10 PST We are still working on the issue. Kindly hold on for more updates.

    5:17  PST We are still working on the issue. Kindly hold on for more updates.

    6:00 AM  PST We are still working on the issue. Kindly hold on for more updates.

    6:55 AM  PST We are still working on the issue. Kindly hold on for more updates.

     7:35  PST We are still working on the issue. Kindly hold on for more updates.

    8:08 AM  PST We are still working on the issue. Kindly hold on for more updates.

    8:42 AM   PST The issue has been resolved. Thank you.

  • Date - 05/05/2016 11:17
  • Last Updated - 05/06/2016 10:44
Attack in the server xray.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 05/05/2016 08:23 PM PST : We are currently facing attack on the server xray.unisonplatform.com. We are working on resolving the issue. Please wait for updates.

    9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

    00:34 PST We are still working on the issue. Kindly hold on for more updates.

    01.35 PST We are still working on the issue. Kindly hold on for more updates.

    2:40 PST PST We are still working on the issue. Kindly hold on for more updates.

    3:26 PST The issue has been resolved. Thank you.


  • Date - 05/05/2016 22:22
  • Last Updated - 05/06/2016 05:27
Network attack on the server heat.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 05/05/2016  9:36 AM PST  Network attack on the server heat.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.

    10:53 AM PST  We have mitigated the main IP. Kindly hold on for further updates.

    12:02 PM PST We are still working on it . Kindly hold on for more updates.

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

    6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

    7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

    8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

    9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

    11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

    00:34 PST We are still working on the issue. Kindly hold on for more updates.

    01:15 PST We are still working on the issue. Kindly hold on for more updates.

    2:40  PST We are still working on the issue. Kindly hold on for more updates.

    3:26 PST The issue has been resolved. Thank you.

  • Date - 05/05/2016 11:38
  • Last Updated - 05/06/2016 05:27
Network attack on the server eagles.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • 05/05/2016 12:35 PM Network attack on the server . Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:39 PM PST The issue has been resolved. Thank you.

  • Date - 05/05/2016 14:33
  • Last Updated - 05/05/2016 18:40
Network attack on the server xray.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 05/05/2016 12:06 PM PST Network attack on the server.All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:39 PM PST The issue has been resolved. Thank you.

  • Date - 05/05/2016 14:05
  • Last Updated - 05/05/2016 18:40
Network attack on the server falcons.unisonpl (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 05/05/2016 11:51 AM PST Network attack on the server falcons.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

    2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

    3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

    4:39 PM PST The issue has been resolved. Thank you.

  • Date - 05/05/2016 13:48
  • Last Updated - 05/05/2016 18:40
Network attack on the server clippers.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 05/05/2016  9:36 AM PST  Network attack on the server clippers.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.

    9:46 AM The attack has been resolved. Thank you.


  • Date - 05/05/2016 11:36
  • Last Updated - 05/05/2016 12:01
Maintanence issue in bears.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 05/5/2016 07:22 CST Network maintenance on the server bears.unisonplatform.com. Kindly hold on for further updates.

    05/05/2016 8:06 AM CST The issue has been resolved. Thanks for your patience.

  • Date - 05/05/2016 07:22
  • Last Updated - 05/05/2016 08:07
Packet loss in the server vikings.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • 05/04/2016 23:10 CST We are facing packet loss in the server vikings.unisonplatform.com. We are working on resolving the issue. Wait for further updates.

    05/04/2016 23:41 CST Work in progress.

    05/05/2016 01:54 CST The issue has been resolved. Thanks for your patience.

  • Date - 05/04/2016 23:12
  • Last Updated - 05/05/2016 01:55
Packet loss in the server eagles.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • 05/04/2016 23:10 CST We are facing packet loss in the server eagles.unisonplatform.com. We are working on resolving the issue. Wait for further updates.

    05/04/2016 23:41 CST Work in progress.

    05/05/2016 01:54 CST The issue has been resolved. Thanks for your patience.

  • Date - 05/04/2016 23:10
  • Last Updated - 05/05/2016 01:55
Packet loss in the server eagles.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • 05/03/2016 00:34 CST We are facing packet loss in the server eagles.unisonplatfrom.com. We are working on resolving this. Please wait for updates.

    05/03/2016 01:15 CST Work in progress.

    05/03/2016  3:05 CST Work in progress.


    05/03/2016  4:05 CST Work in progress.

    05/03/2016  6:11 AM  CST Work in progress.

    05/03/2016  7:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

    05/03/2016  8:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

    05/30/2016   9:42 AM PM CST the issue has been resolved. Thank you for your cooperation.

  • Date - 05/03/2016 00:34
  • Last Updated - 05/03/2016 09:44
Packet loss in the server vikings.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • 05/03/2016 00:32 CST We are facing packet loss in the server vikings.unisonplatfrom.com. We are working on resolving this. Please wait for updates.

    05/03/2016 01:15 CST Work in progress.

    05/03/2016  4:05 CST Work in progress.

    05/03/2016  6:11 AM  CST Work in progress.

    05/03/2016  7:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

    05/03/2016  8:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

    05/30/2016   9:42 AM PM CST the issue has been resolved. Thank you for your cooperation.

  • Date - 05/03/2016 00:32
  • Last Updated - 05/03/2016 09:44
Partition filled in r47e.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R47E
  • 02/05/2016 12:02 PM PST Partition has filled in r47e.unisonplatform.com. We are checking it and kindly hold on for further updates.

    12:47 PM PST We are still working on it. Kindly hold on for further updates.

    1:28 PM PST We are working on it to . PLease hold on for further updates.

    1:57 PM PST The issue has been resolved. Thank you.

  • Date - 05/02/2016 14:02
  • Last Updated - 05/02/2016 15:58
Partition filled in r47e.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R47E
  • 2/05/2016 11:33 AM PST  THe partition is filled in the server r47e.unisonplatform.com  and we are working on it. Kindly hold on for more updates.

    11:49 AM The issue has been resolved . Thank you.

  • Date - 05/02/2016 13:30
  • Last Updated - 05/02/2016 13:50
Packet loss on the server heat.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 30 April 2016 12:53 PM CST We are facing intermittent packet loss in the server heat.unisonplatform.com. Our senior techs are working on resolving this.

    04/30/2016   1:59 PM CST We are still working on it. Kindly hold on for further updates

    04/30/2016   3:22 PM CST the issue has been resolved. Thank you for your cooperation.


  • Date - 04/30/2016 12:52 - 05/01/2016 15:24
  • Last Updated - 04/30/2016 15:23
Packet loss on the server heat.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 24 April 2016 14:28  We are facing packet loss on heat.unisonplatform.com.  Senior techs are working on the issue.


    04/24/2016 2:52  PM CST We are still working on it. Kindly hold on for further updates

    04/24/2016   3:57PM CST We are still working on it. Kindly hold on for further updates


    24 April 2016 4:43   PM This is to inform you that the services are running fine. Thank you for your cooperation.

    28 Apr 2016 1:43 PM We are again facing packet loss in the server. Senior techs are working on resolving the issue.

    03:00 PM CST the issue has been resolved. Thans you for your patience and cooperation.

  • Date - 04/24/2016 14:28
  • Last Updated - 04/28/2016 16:00
Packet loss on heat.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 6:12 PM CST We are facing intermittent packet loss in the server heat.unisonplatform.com. Our senior techs are working on resolving this.

    7:12 PM CST the issue has been resolved. Thank you for your cooperation.

  • Date - 04/27/2016 18:13
  • Last Updated - 04/27/2016 19:14
Maintainance on clippers.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 3:50 PM CST There is a maintainance going on Mysql in the server clippers.unisonplatform.com.

    4:46 PM CST Maintainance is still in progress.

    6:00 PM CST maintainance still in progress. We appreciate your patience.

    6:12 PM CST maintainance has been completed. mysql and server is back online. Thank you for your cooperation.

  • Date - 04/27/2016 15:49
  • Last Updated - 04/27/2016 18:13
Heat under sttack (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 1:40 PM CST We are facing a server wide attck on heat.unisonplatform.com. Our techs are working on resolving this.


    2:17 PM CST the issue has been resolved. Thank you for your cooperation.

  • Date - 04/27/2016 13:42
  • Last Updated - 04/27/2016 14:18
Clippers under attack (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 1:40 PM CST We are facing a server wide attck on clippers.unisonplatform.com. Our techs are working on resolving this.


    2:17 PM CST the issue has been resolved. Thank you for your cooperation.

  • Date - 04/27/2016 13:39
  • Last Updated - 04/27/2016 14:18
Ddos attack on nuggets.unisonplatform.com. (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/27/2016 01:35 CST  DDOS attack on nuggets.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

    2:53 CST The issue have been resolved. Thankl you.

  • Date - 04/27/2016 01:35
  • Last Updated - 04/27/2016 02:54
Packet loss on the server black2.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  • 04/27/2016 01:19 CST  We are facing  packet loss attack on the server  black2.unisonplatform.com. We are working on bringing the server up.

    1:53 AM  We are still working on it. Kindly hold on for further updates

    2:44 AM CST . The issue has been resolved. Thank you.

  • Date - 04/27/2016 01:19
  • Last Updated - 04/27/2016 02:46
Packet loss on the server romeo.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • 04/27/2016 01:16 CST We are facing  packet loss attack on the server  romeo.unisonplatform.com. We are working on bringing the server up.

    1:53 AM CST We are still working on it. Kindly hold on for further updates

    2:44 AM CST . The issue has been resolved. Thank you.

  • Date - 04/27/2016 01:16
  • Last Updated - 04/27/2016 02:45
Attack in the server rockets.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Rockets (LAX)
  • We are facing attack on the server rockets..unisonplatform.com. We are working on stopping the attack. Hold on for updates.

    04/26/2016 10:46 CST Work in progess. Wait for updates.

    04/26/2016 11:13 CST Work in progess. Wait for updates.

    04/26/2016 12:14 CST Work in progess. Wait for updates.

    04/26/2016 1:30 CST Work in progess. Wait for updates.

    04/26/2016 2:13 CST Work in progess. Wait for updates.

    04/26/2016 3:29 CST Work in progess. Wait for updates.

    04/26/2016 4:07 CST Work in progess. Wait for updates.

    04/26/2016   5:48 CST This issue has been resolved. Tank you for the cooperation.

  • Date - 04/26/2016 10:19
  • Last Updated - 04/26/2016 17:51
Attack on the server clippers.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 04/26/2016 10:05 CST We are facing attack on the server clippers.unisonplatform.com. We are working on it. Hold on for updates.

    04/26/2016 10:46 CST Work in progess. Wait for updates.

    04/26/2016 11:13 CST Work in progess. Wait for updates.

    04/26/2016 12:14 CST Work in progess. Wait for updates.

    04/26/2016 1:30 CST Work in progess. Wait for updates.

    04/26/2016 2:13 CST Work in progess. Wait for updates.
    04/26/2016 3:29 CST Work in progess. Wait for updates.

    04/26/2016 4:07 CST Work in progess. Wait for updates.
    04/26/2016   5:48 CST This issue has been resolved. Tank you for the cooperation.


  • Date - 04/26/2016 10:06
  • Last Updated - 04/26/2016 17:50
Attack in the server heat.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 04/26/2016 10:05 CST We are facing attack on the server heat.unisonplatform.com. We are working on fixing it. Hold on for updates.

    04/26/2016 10:46 CST Work in progess. Wait for updates.

    04/26/2016 11:13 CST Work in progess. Wait for updates.

    04/26/2016 12:14 CST Work in progess. Wait for updates.

    04/26/2016 1:30 CST Work in progess. Wait for updates.


    04/26/2016 2:13 CST Work in progess. Wait for updates.

    04/26/2016 3:29 CST Work in progess. Wait for updates.

    04/26/2016 4:07 CST Work in progess. Wait for updates.

    04/25/2016   5:48 CST This issue has been resolved. Tank you for the cooperation.




  • Date - 04/26/2016 10:05
  • Last Updated - 04/26/2016 17:49
Attack in the server jaguars.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • 04/26/2016 10:16 CST We are facing attack on the server jaguars.unisonplatform.com. We are working on bringing the server up. Will keep updating.

    04/26/2016 10:46 CST Work in progess. Wait for updates.

    04/26/2016 11:13 CST Work in progess. Wait for updates.

    04/26/2016 12:14 CST Work in progess. Wait for updates.

    04/26/2016 1:30 CST Work in progess. Wait for updates.

    26 April 2016 2:13  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/26/2016 10:16
  • Last Updated - 04/26/2016 14:14
Attack in the server black2.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  • 04/26/2016 10:05 CST We are facing attack on the server black2.unisonplatform.com. We are working on stopping the attack. Hold on for updates.

    04/26/2016 10:46 CST Work in progess. Wait for updates.

    04/26/2016 11:13 CST Work in progess. Wait for updates.

    04/26/2016 12:14 CST Work in progess. Wait for updates.

    04/26/2016 1:30 CST Work in progess. Wait for updates.

    26 April 2016 2:13  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.


  • Date - 04/26/2016 10:07
  • Last Updated - 04/26/2016 14:13
ddos attack on clippers (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • We are facing attack on the server clippers..unisonplatform.com. We are working on bringing the server up. Will keep updating.

  • Date - 04/26/2016 10:25
  • Last Updated - 04/26/2016 10:48
Network maintanence on whiskey.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 04/25/2016 14:48 CST Network maintance on the server  whiskey.unisonplatform.com. Kindly hold on for further  updates.

    04/25/2016  2:34  CST We are still working on it. Kindly hold on for further updates

    04/25/2016  3:44  CST We are still working on it. Kindly hold on for further updates

    25 April 2016 4:10  PM This is to inform you that the services are running fine. Thank you for your cooperation.


    04/25/2016  4:45PM  CST.  The server has been null routed again due to an incoming DDOS.

    04/25/2016  6:52 PM  CST We are still working on it. Kindly hold on for further updates

    04/25/2016  7:34 PM  CST We are still working on it. Kindly hold on for further updates

    8:10 PM CST Network maintenance is still onging. Kindly hold on for further process.

    9:10 PM CST Network maintenance is still onging. Kindly hold on for further process.

    10:32 PM CST Network maintenance is still onging. Kindly hold on for further process.

    11:57 PM CST Network maintenance is still onging. Kindly hold on for further process.

    04/26/2016 00:42 CST DDOS attack on the server .All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available.

    1:09 CST . The issue have been resolved.Thank you.

  • Date - 04/25/2016 14:48
  • Last Updated - 04/26/2016 01:10
Ddos attack on nuggets.unisonplatform.com. (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/26/2016 00:05 CST Network maintanence is under going on  nuggets.unisonplatform.com. Kindly hold on for further updates.

    00:38 CST Ddos attack on the server nuggets.unisonplatform.com. and our network team is working on it to mitigate the attack. Kindly hold on for further updates.

    1:06 CST The issue has been resolved. Thank you.

  • Date - 04/26/2016 00:05
  • Last Updated - 04/26/2016 01:08
Ddos attack on jazz.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/26/2016 00:04 CST Network maintanence is undergoing on the server jazz.unisonplatform.com. Kindly hold on for further updates.

    00:41 CST Ddos attack on the server server jazz.unisonplatform.com. and our network team is is working diligently to mitigate the attack. Kindly hold on for further updatE

    1:06 CST The issue has been resolved. Thank you.

  • Date - 04/26/2016 00:04
  • Last Updated - 04/26/2016 01:08
nets, celtics, cavs, bengals, warriors networ (Resolved)
  • Priority - Critical
  • Affecting System - nets, celtics, cavs, bengals, warriors
  • April 25, 2016 at 17:36 PM:

    The following servers are having issues after being routed via a network filter.  nets, celtics, cavs, bengals, warriors.   We expect this will be resolved in 15 minutes.

    17:43PM update:

    Everything is back online and in order.


  • Date - 04/25/2016 19:36
  • Last Updated - 04/25/2016 19:47
Network maintanence on s4x8.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - s4x8
  • 04/25/2016 19:00 CST Network maintance on the server  s4x8.unisonplatform.com.. Kindly hold on for further  updates.

    04/25/2016  7:34 PM  CST We are still working on it. Kindly hold on for further updates

    04/25/2016  7:42 PM CST Network maintance has been resolved,.

  • Date - 04/25/2016 19:00
  • Last Updated - 04/25/2016 19:43
Attack and packet loss on the server lions (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • 04/25/2016 11.16 CST We are facing and packet loss attack on the server  lions.unisonplatform.com. We are working on bringing the server up.

    04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

    04/25/2016   2:39 PM  CST This issue has been resolved.

  • Date - 04/25/2016 11:16
  • Last Updated - 04/25/2016 14:40
Ddos attack on the server celtics.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 04/25/2016 13:17 CST We are facing ddos attack  on the server  celtics.unisonplatform.com. We are working on bringing the server up.

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

    04/25/2016   2:39 PM  CST This issue has been resolved.

  • Date - 04/25/2016 13:17
  • Last Updated - 04/25/2016 14:40
Ddos attack on the server nets.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 04/25/2016 13:17 CST We are facing ddose attack  on the server  nets.unisonplatform.com  We are working on bringing the server up.

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

    04/25/2016   2:39 PM  CST This issue has been resolved.

  • Date - 04/25/2016 13:17
  • Last Updated - 04/25/2016 14:40
Dallas Network Issues (Resolved)
  • Priority - Critical
  • Affecting Other - DFW Network
  • April 25, 2016<br /><br />11:20AM PST.  We have isolated a networking issue affecting sites in our Dallas (DFW) IP block.  THe servers affected are:<br /><br />whiskey<br />r3nr<br />november<br />oscar<br />papa<br />sierra<br />s4t9<br />s4t7<br />s4b9<br />alpha<br />r47e<br />s4x8<br />sr27<br />s3c8<br />golf<br />saints<br /><br />We expect this to be resolved in the next 15 minutes.

    11:45 AM PST:
    We are still working on this issue, more updates will be posted shortly.

    12:13AM PST:

    Everything is now back to normal.  Please submit a ticket if you have any other issues.


  • Date - 04/25/2016 13:21
  • Last Updated - 04/25/2016 14:40
Attack and packet loss on the server s4x8.u (Resolved)
  • Priority - Critical
  • Affecting Server - s4x8
  • 04/25/2016 11.16 CST We are facing and packet loss attack on the server s4x8.unisonplatform.com.. We are working on bringing the server up.

    04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

    04/25/2016  11:34  CST This issue has been resolved.

  • Date - 04/25/2016 11:25
  • Last Updated - 04/25/2016 14:31
Attack and packet loss on the server sr27.u (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • 04/25/2016 11.23 CST We are facing and packet loss attack on the server  sr27.unisonplatform.com  We are working on bringing the server up.

    04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

    04/25/2016  11:34  CST This issue has been resolved.

  • Date - 04/25/2016 11:23
  • Last Updated - 04/25/2016 14:31
Attack in the server heat.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 04/25/2016 06:34 CST We are facing attack on the server heat.unisonplatform.com. We are working on bringing the server up.

    04/25/2016 06:59 CST Work in progress. Wait for updates.

    04/25/2016 07:41 CST Work in progress. Wait for updates.

    04/25/2016 08:51 CST Work in progress. Wait for updates.

    04/25/2016 09:32 CST Work in progress. Wait for updates.

    04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates


  • Date - 04/25/2016 06:34 - 04/25/2016 14:06
  • Last Updated - 04/25/2016 13:35
Attack on the server clippers.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 04/25/2016 06:36 CST We are facing attack on the server clippers.unisonplatform.com. We are working on bringing the server up.

    04/25/2016 06:59 CST Work in progress. Wait for updates.

    04/25/2016 07:41 CST Work in progress. Wait for updates.

    04/25/2016 08:51 CST Work in progress. Wait for updates.

    04/25/2016 09:32 CST Work in progress. Wait for updates.

    04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

  • Date - 04/25/2016 06:36 - 04/25/2016 14:06
  • Last Updated - 04/25/2016 13:35
Network maintanence on nuggets..unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/24/2016 23:52 CST Network maintance on the server nuggets. unisonplatform.com. Kindly hold on for further updates.

    04/25/2016  00:26 CST Network maintenance is still going on.

    2:05 AM CST Network maintenance is still going on. Kindly hold on for further updates.

    2:36 AM CST Network maintenance is still going on. Kindly hold on for further updates.

    3:10 AM CST Network maintenance is still in progress. Please hold on for further updates.

    4:04 AM CST Network maintenance is still in progress. Please hold on for further updates.

    5:07 AM CST Network maintenance is still in progress.

    5:42 AM CST Network maintenance is still in progress.

    6:15 AM CST Network maintenance is still in progress.

    6:59 AM CST Network maintenance is still in progress.

    7:41 AM CST Network maintenance is still in progress.

    8:51 AM CST Network maintenance is still in progress.

    9:31 AM CST Network maintenance is still in progress.

    10:35 AM CST Network maintenance is still in progress.

    11:31  AM CST Network maintenance is still in progress.

    04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

    04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates



  • Date - 04/24/2016 23:52 - 04/25/2016 14:06
  • Last Updated - 04/25/2016 13:35
Network maintanence on jazz.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/24/2016 23:48 CST Network maintance on the server  jazz.unisonplatform.com. Kindly hold on for further  updates.

    04/25/2016  00:26 CST Network maintance is still going on.

    2:05 AM CST Network maintance is still going on. Kindly hold on for further updates.

    2:36 AM CST Network maintance is still going on. Kindly hold on for further updates.

    3:10 AM CST Network maintance is still in progress. Please hold on for further updates.

    4:04 AM CST Network maintance has been resolved,.

  • Date - 04/24/2016 23:48
  • Last Updated - 04/25/2016 04:05
Network maintanence on jazz.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/24/2016 21:55 CST Network maintance on the server jazz.unisonplatform.com. Kindly hold on for further updates.

    22:39 CST  Network maintance is still in progress. Please hold on for further updates

    11:28 PM CST : Everything has been resolved now.

  • Date - 04/24/2016 21:55
  • Last Updated - 04/24/2016 23:29
Network maintanence on nuggets.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/24/2016 21:57 CST Network maintance on the server nuggets.unisonplatform.com. Kindly hold on for further updates.

    22:39 CST  Network maintance is still in progress. Please hold on for further updates

    11:28 PM CST : Everything has been resolved now.

  • Date - 04/24/2016 21:57
  • Last Updated - 04/24/2016 23:29
Packet loss on the server lions.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • 24 April 2016 14:28  We are facing packet loss on lions.unisonplatform .  Senior techs are working on the issue.


    04/24/2016 2:52  PM CST We are still working on it. Kindly hold on for further updates

    04/24/2016   3:57PM CST We are still working on it. Kindly hold on for further updates


    24 April 2016 4:43   PM This is to inform you that the services are running fine. Thank you for your cooperation.

  • Date - 04/24/2016 14:28
  • Last Updated - 04/24/2016 16:44
Packet loss on the server clippers.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 24 April 2016 14:28  We are facing packet loss on clippers.unisonplatform.com .  Senior techs are working on the issue.


    04/24/2016 2:52  PM CST We are still working on it. Kindly hold on for further updates

    04/24/2016   3:57PM CST We are still working on it. Kindly hold on for further updates


    24 April 2016 4:43   PM This is to inform you that the services are running fine. Thank you for your cooperation.

  • Date - 04/24/2016 14:28
  • Last Updated - 04/24/2016 16:43
Network maintanence on heat.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 04/24/2016 03:21 CST Network maintance on the server heat.unisonplatform.com. Kindly hold on for further updates

    03:45 CST  Network maintenance is still in progress.

    04:15 CST  Network maintenance is still in progress.

    04:52 CST  Network maintenance is still in progress

    05:22 CST  Network maintenance is still in progress.

    05:47 CST  Network maintenance is still in progress.

    06:18 CST  Network maintenance is still in progress.

    06:44 CST  Network maintenance is still in progress.

    07:14 CST  Network maintenance is still in progress.

    07:48 CST  Network maintenance is still in progress.

    08.17 CST  Network maintenance is still in progress.

    08.55 CST  Network maintenance is still in progress.

    09:34 CST  Network maintenance is still in progress.

    09:57 CST  Network maintenance is still in progress.

    11:32 PM CST  Network maintenance is still in progress.

    12:24 PM CST  Network maintenance is still in progress.

    24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.




  • Date - 04/24/2016 03:21
  • Last Updated - 04/24/2016 13:15
Maintanence issue in clippers.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 04/24/2016 03:20 CST Network maintenance on the server clippers.unisonplatform.com. Kindly hold on for further updates.


    03:45 CST  Network maintenance is still in progress.

    04.15 CST  Network maintenance is still in progress.

    04.52 CST  Network maintenance is still in progress.

    05:22 CST  Network maintenance is still in progress.

    05:47 CST  Network maintenance is still in progress.

    06:18 CST  Network maintenance is still in progress.

    06:44 CST  Network maintenance is still in progress.

    07:14 CST  Network maintenance is still in progress.

    07:48 CST  Network maintenance is still in progress.

    08.17 CST  Network maintenance is still in progress.

    08.55 CST  Network maintenance is still in progress.

    09:34 CST  Network maintenance is still in progress.

    11: 32 PM CST  Network maintenance is still in progress.

    12:24 PM CST  Network maintenance is still in progress.

    24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.





  • Date - 04/24/2016 03:20
  • Last Updated - 04/24/2016 13:15
Network maintanence on jazz.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/24/2016 03:16 CST Network maintenance on the server jazz.unisonplatform.com

    03:45 CST  Network maintenance is still in progress.

    04.15 CST  Network maintenance is still in progress.

    04.52 CST  Network maintenance is still in progress.

    05:22 CST  Network maintenance is still in progress.

    05:47 CST  Network maintenance is still in progress.

    06:18 CST  Network maintenance is still in progress.

    06:44 CST  Network maintenance is still in progress.

    06:43 CST  Network maintenance is still in progress.

    07:14 CST  Network maintenance is still in progress.

    07:48 CST  Network maintenance is still in progress.

    08.17 CST  Network maintenance is still in progress.

    08.55 CST  Network maintenance is still in progress.

    09:34 CST  Network maintenance is still in progress.

    12:24 PM CST  Network maintenance is still in progress.

    24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.


  • Date - 04/24/2016 03:16
  • Last Updated - 04/24/2016 13:15
Network maintanence on nuggets.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/24/2016 03:17 CST Network maintenance on the server nuggets.unisonplatform.com. Kindly hold on for further updates.

    03:45 CST  Network maintenance is still in progress.

    04:15 CST  Network maintenance is still in progress.

    04:52 CST  Network maintenance is still in progress

    05:22 CST  Network maintenance is still in progress.

    05:47 CST  Network maintenance is still in progress.

    06:18 CST  Network maintenance is still in progress.

    06:43 CST  Network maintenance is still in progress.

    07:14 CST  Network maintenance is still in progress.

    07:48 CST  Network maintenance is still in progress.

    08.17 CST  Network maintenance is still in progress.

    08.55 CST  Network maintenance is still in progress.

    09:34 CST  Network maintenance is still in progress.

    12:24 PM CST  Network maintenance is still in progress.

    24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.


  • Date - 04/24/2016 03:17 - 04/24/2016 13:00
  • Last Updated - 04/24/2016 13:15
Attack in the server chiefs.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 04/24/2016 10:58 CST We are facing attack on the server chiefs.unisonplatfrom.com. We are currently wokring on resolving the issue. Hold on for updates.


    11:32 PM CST  Network maintenance is still in progress.

    12:24 PM CST  Network maintenance is still in progress.


    24 April 2016 1:07  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/24/2016 10:58 - 04/24/2016 13:00
  • Last Updated - 04/24/2016 13:08
Attack in the server washington.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 04/24/2016 10:58 CST We are facing attack on the server washington.unisonplatfrom.com. We are currently wokring on resolving the issue. Hold on for updates.


    11.32PM CST  Network maintenance is still in progress.

    12:24 PM CST  Network maintenance is still in progress.

    24 April 2016 1:07  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/24/2016 11:00 - 04/24/2016 13:00
  • Last Updated - 04/24/2016 13:08
Network maintanence on heat.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • 04/24/2016 01:16 CST Network maintance is going on in the server heat.unisonplatform.com. Kindly hold on for further updates.

    2:00 AM CST  Network maintance is  still in progress.

    2:18 AM CST  Network maintance has been resolved. Thank you

  • Date - 04/24/2016 01:16
  • Last Updated - 04/24/2016 02:19
Network maintanence on clippers.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 04/24/2016 01:14 CST Network maintanence is going on in the server clippers.unisonplatform.com. Kindly hold on for further updates.


    2:00 AM CST  Network maintance is  still in progress.

    2:18 AM CST  Network maintance has been resolved. Thank you

  • Date - 04/24/2016 01:14
  • Last Updated - 04/24/2016 02:19
Network maintanence on s4t7.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - S4T7
  • 04/24/2016 00:07 CST Network maintance is under going on the server s4t7.unisonplatform.com. Kindly hold on for further updates.

    12:36 AM CST Network maintance is  still in progress.

    1:19 AM CST Network maintance is in progress. Kindly hold on for the updates.

    2:00 AM CST  Network maintance is  still in progress.


    2:04 AM CST Network maintance has been resolved. Thank you

  • Date - 04/24/2016 00:07
  • Last Updated - 04/24/2016 02:05
Network maintanence on bears.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 04/24/2016 00:05 CST Network maintance is undergoing on in the server bears.unisonplatform.com. Kindly hold on for more updates.
    12:36 AM CST Network maintance is  still in progress.

    1:19 AM CST Network maintance is in progress. Kindly hold on for the updates.

    2:00 AM CST  Network maintance is  still in progress.

    2:04 AM CST Network maintance has been resolved. Thank you

  • Date - 04/24/2016 00:05
  • Last Updated - 04/24/2016 02:05
Network maintanence on falcons.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 04/24/2016 00:03 CST Network maintance is under going on the server falcons.unisonplatform.com. Kindly hold on for more updates.
    12:36 AM CST Network maintance is  still in progress.

    1:20 AM CST Network maintance is in progress. Kindly hold on for the updates.

    2:00 AM CST  Network maintance is  still in progress.

    2:04 AM CST Network maintance has been resolved. Thank you

  • Date - 04/24/2016 00:03
  • Last Updated - 04/24/2016 02:05
Network maintanence on nuggets.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/24/2016 00:11 CST Network maintance is undergoing on the server  nuggets.unisonplatform.com. Please hold on for further updates.
    12:36 AM CST Network maintance is  still in progress.

    1:18 AM CST Network maintance is in progress. Kindly hold on for the updates.

    1:59 AM CST Network maintance has been resolved. Thank you

  • Date - 04/24/2016 00:11
  • Last Updated - 04/24/2016 02:00
Network maintanence on jazz.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/24/2016 00:10 CST Network maintance is undergoing on the server  jazz.unisonplatform.com. Please hold on for further updates.

    12:36 AM CST Network maintance is  still in progress.

    1:18 AM CST Network maintance is in progress. Kindly hold on for the updates.

    1:59 AM CST Network maintance has been resolved. Thank you

  • Date - 04/24/2016 00:10
  • Last Updated - 04/24/2016 02:00
Packet loss on alpha.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - alpha
  • 23 April 2016 2:53 PM We are facing packet loss on alpha.unisonplatform.com Senior techs are working on the issue.


    04/23/2016 3:15: PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 4:11: PM CST We are still working on it. Kindly hold on for further updates

    23 April 2016 4:51 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.



  • Date - 04/23/2016 15:52
  • Last Updated - 04/23/2016 17:52
Packet loss on bengals.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 23 April 2016 2:51PM We are facing packet loss on bengals.unisonplatform.com Senior techs are working on the issue.

    04/23/2016 3:15: PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 4:11: PM CST We are still working on it. Kindly hold on for further updates

    23 April 2016 4:51 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 15:50
  • Last Updated - 04/23/2016 17:52
Packet loss on warriors.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 23 April 2016 12:26 PM  We are facing packet loss on warriors.unisonplatform.com  Senior techs are working on the issue.

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates

    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 13:22
  • Last Updated - 04/23/2016 15:49
Packet loss on celtics.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 23 April 2016 11:00 AM We are facing packet loss on celtics.unisonplatform.com Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:25
  • Last Updated - 04/23/2016 15:48
Packet loss on the server nets.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 23 April 2016 11:00 AM We are facing packet loss on nets.unisonplatform.comSenior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:18
  • Last Updated - 04/23/2016 15:48
Packet loss on S4X8.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - s4x8
  • 23 April 2016 11:00 AM We are facing packet loss on S4X8.unisonplatform.com Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:27
  • Last Updated - 04/23/2016 15:48
Packet loss on chiefs.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 23 April 2016 11:00 AM We are facing packet loss on chiefs.unisonplatform.com Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:28
  • Last Updated - 04/23/2016 15:48
Packet loss on lions.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • 23 April 2016 11:00 AM We are facing packet loss on lions.unisonplatform  Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:30
  • Last Updated - 04/23/2016 15:47
Packet loss on washington.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 23 April 2016 11:00 AM We are facing packet loss on washington.unisonplatform.com Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:31
  • Last Updated - 04/23/2016 15:47
Packet loss on s3c8.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S3C8
  • 23 April 2016 11:00 AM We are facing packet loss on s3c8.unisonplatform.com  Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates



    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:33 - 04/24/2016 00:00
  • Last Updated - 04/23/2016 15:47
Packet loss on r47e.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R47E
  • 23 April 2016 11:00 AM  We are facing packet loss on r47e.unisonplatform.com   Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates



    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:58
  • Last Updated - 04/23/2016 15:46
Packet loss on SR27.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • 23 April 2016 11:00 AM We are facing packet loss on SR27.unisonplatform.com  Senior techs are working on the issue.

    04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 11:57
  • Last Updated - 04/23/2016 15:46
Packet loss on cavaliers.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • 23 April 2016 12:26 PM  We are facing packet loss on cavaliers.unisonplatform.com  Senior techs are working on the issue.


    04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


    04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


    23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/23/2016 13:26
  • Last Updated - 04/23/2016 15:45
Maintenance in clippers.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 04/22/2016 05:42 AM CST There is ibdata files mismatch in the server clippers.unisonplatform.com. Senior techs are working on the issue.

    04/22/2016 06:06 AM CST  Work in progress. Wait for updates.

    04/22/2016 06:33 AM CST  Work in progress. Wait for updates.

    04/22/2016 06:57 AM CST  Work in progress. Wait for updates.

    04/22/2016 07:24 AM CST  Work in progress. Wait for updates.

    04/22/2016 07:53 AM CST  Work in progress. Wait for updates.

    04/22/2016 08:17 AM CST  Work in progress. Wait for updates.

    04/22/2016 08:51 AM CST  Work in progress. Wait for updates.

    04/22/2016 09:42 AM CST  Work in progress. Wait for updates.

    04/22/2016 10:28 AM CST  Work in progress. Wait for updates.

    04/22/2016 10:55 AM CST  Work in progress. Wait for updates.

    04/22/2016 11.54 AM CST  Work in progress. Wait for updates.

    04/22/2016 12:41 PM CST  Work in progress. Wait for updates.


    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

    04/22/2016 1:02 PM CST There is ibdata files mismatch in the server clippers.unisonplatform.com. Senior techs are working on the issue.

    04/22/2016 3:25 PM  CST   Work in progress. Wait for updates.
    04/22/2016 4:44 PM CST  Work in progress. Wait for updates.

    04/22/2016 5:27 PMCST   Currently we are restoring the database from r1soft backup.

    04/22/2016 7:04 PM CST  Work in progress. Wait for updates.

    04/22/2016 8:38 PM CST While checking we could see that the db was crashed and we are restoring the back up before April 14. Kindly hold on for the updates.

    04/22/2016 21:18 CST Restoration is in progress . Please hold on for further updates.

    04/22/2016 21:43 CST Restoration is in progress . Please hold on for further updates.

    04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

    04/23/2016 00:44 CST Restoration have been completed. Thank you.





  • Date - 04/22/2016 05:42
  • Last Updated - 04/23/2016 00:45
Network maintanence on nets.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 04/22/2016 20:57 CST Network maintance is going on in the server nets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.

    04/22/2016 21:43 CST Network maintance is still going on. Kindly hold on for further updates.

    04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

    04/22/2016 22:39 CST Network maintance has been completed. Thank you

  • Date - 04/22/2016 20:57
  • Last Updated - 04/22/2016 22:41
Network maintanence on cavaliers.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • 04/22/2016 22:04 CST Network maintance is going on in the server cavaliers.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

    04/22/2016 22:38 CST Network maintance has been completed. Thank you

  • Date - 04/22/2016 22:04
  • Last Updated - 04/22/2016 22:40
Network maintanence on whiskey.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 04/22/2016 22:05 CST Network maintance is going on in the server whiskey.unisonplatform.com. Kindly hold on for more updates.


    04/22/2016 22:38 CST Network maintance has been completed. Thank you

  • Date - 04/22/2016 22:05
  • Last Updated - 04/22/2016 22:40
Network maintanence on warriors.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 04/22/2016 20:55 CST Network maintance is going on in the server warriors.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.

    04/22/2016 21:43 CST Network maintance is still going on. Kindly hold on for further updates.

    04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

    04/22/2016 22:38 CST Network maintance has been completed. Thank you

  • Date - 04/22/2016 20:55
  • Last Updated - 04/22/2016 22:40
Network maintanence on celtics.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 04/22/2016 20:45 CST Network maintance is undergoing on the server celtics.unisonplatform.com. Kindly hold on for further updates.

    04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.

    04/22/2016 21:43 CST We are still working on it. Kindly hold on for further updates

    04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

    04/22/2016 22:38 CST Network maintance has been completed. Thank you

  • Date - 04/22/2016 20:45
  • Last Updated - 04/22/2016 22:39
Network maintanence on cavaliers.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • 04/22/2016 20:59 CST Network maintance is going on in the server cavaliers.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 21:18 CST We are still working on the it . Please hold on for further updates.

    04/22/2016 21:32 CST The issue has been resolved. Thank you.

  • Date - 04/22/2016 20:59
  • Last Updated - 04/22/2016 21:33
Network issue on nuggets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/21/2016 9:35 PM CST Network maintance is going on in the server nuggets.unisonplatform.com.

    04/21/2016 10:02 PM CST Network maintance is going on in the server nuggets.unisonplatform.com and still working on it.

    04/21/2016 10:04 PM CST Server was rebooted. Network issue is still being investigated. Please stand by for more updates.

    04/21/2016 10:37 PM CST Still working on the network issue and still working in it. Kindly hold on.

    04/21/2016 11:01 PM CST Still working on the network issue. Please hold on for more updates.

    04/21/2016 11:09 PM CST Network issue has been mitigated. The evidence thus far seems to point to a DDOS attack.  Our team is currently working on some network modifications to help thwart this kind of attack should it happen again. For now the network and systems are functioning fine.

    04/21/2016 11:015 PM CST The issue is resolved. The evidence thus far seems to point to a DDOS attack.  Our team is currently working on some network modifications to help thwart this kind of attack should it happen again. For now the network and systems are functioning fine.

    04/22/2016 2:36 AM CST The modifications has been completed. Thank you.


  • Date - 04/21/2016 21:34
  • Last Updated - 04/22/2016 19:47
Attack in the server bengals.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 04/21/2016 2:30 PM We are facing attack in the server bengals.unisonplatform.com. We are working on bringing the server up.

    04/22/2016 3:25 PM  CST   Work in progress. Wait for updates.

    04/22/2016 4:44 PM CST  Work in progress. Wait for updates.

    22 April 2016 5:27 PM  Ddose has been mittigated. Server is back online now. Thank you for your cooperation.

  • Date - 04/22/2016 14:33
  • Last Updated - 04/22/2016 17:29
Attack on bears.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 22 April 2016 12:41 PM There is heavy attack towards  the bears.unisonplatform.com .Senior techs are working on the issue.


    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/22/2016 12:37
  • Last Updated - 04/22/2016 14:33
Attack on whiskey.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 22 April 2016 11.54 AM There is heavy attack towards  the server whiskey.unisonplatform.com. Senior techs are working on the issue.


    04/22/2016 12:41 PM CST  Work in progress. Wait for updates.



    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.


  • Date - 04/22/2016 11:49
  • Last Updated - 04/22/2016 14:33
Packet loss on nuggets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 22 April 2016 12:53 PM We are facing packet loss on nuggets.unisonplatform.com Senior techs are working on the issue.


    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.



  • Date - 04/22/2016 12:53
  • Last Updated - 04/22/2016 14:32
Packet loss on jazz.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 22 April 2016 12:53 PM We are facing packet loss on  jazz.unisonplatform.com Senior techs are working on the issue.

    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/22/2016 12:53
  • Last Updated - 04/22/2016 14:32
Attack on r3nr.unisonplatfrom.com (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • 22 April 2016 11.54 AM There is heavy attack towards  the r3nr.unisonplatfrom.com. Senior techs are working on the issue.

    04/22/2016 12:41 PM CST  Work in progress. Wait for updates.


    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/22/2016 11:49
  • Last Updated - 04/22/2016 14:32
Attack on falcons.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 22 April 2016 12:41 PM There is heavy attack towards  the falcons.unisonplatform.com. Senior techs are working on the issue.

    22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/22/2016 12:37
  • Last Updated - 04/22/2016 14:32
Attack in the server nets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 04/22/2016 07:42 AM CST We are facing attack on the server nets.unisonplatform.com. We are working on bringing the server up.

    04/22/2016 08:03 AM CST Working on bringing the server up. Wait for updates.

    04/22/2016 08:32 AM CST Work in progress. Wait for updates.

    04/22/2016 08:52 AM CST Work in progress. Wait for updates.

    04/22/2016 09:42 AM CST Work in progress. Wait for updates.

    04/22/2016 10:28 AM CST Work in progress. Wait for updates.

    04/22/2016 10:55 AM CST Work in progress. Wait for updates.

    04/22/2016 11:22 AM CST Mitigation device in place. Server is back online. Thanks for your cooperation.







  • Date - 04/22/2016 07:42
  • Last Updated - 04/22/2016 11:24
Attack in the server celtics.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 04/22/2016 07:35 AM CST We are facing attack on the server celtics.unisonplatform.com. We are working on bringing the server up.

    04/22/2016 08:03 AM CST Working on bringing the server up. Wait for updates.

    04/22/2016 08:32 AM CST Work in progress. Wait for updates.

    04/22/2016 08:53 AM CST Work in progress. Wait for updates.

    04/22/2016 09:43 AM CST Work in progress. Wait for updates

    04/22/2016 10:28 AM CST Work in progress. Wait for updates

    04/22/2016 10:55 AM CST Work in progress. Wait for updates

    04/22/2016 11:22 AM CST Mitigation device in place. Server is back online. Thanks for your cooperation.

  • Date - 04/22/2016 07:35
  • Last Updated - 04/22/2016 11:24
Network maintanence on jazz.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/22/2016 03:27 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 04:09 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    22/04/2016 04:34 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 05:10 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 05:45 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 06:06 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 06:34 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 06:57 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 07:24 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 07:54 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 08:18 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 08:52 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 09:42 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 10:28 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 10:53 AM CST  Maintenance has been completed. The server is back online. Thanks for the cooperation.



  • Date - 04/22/2016 03:26
  • Last Updated - 04/22/2016 10:54
Network maintanence on nuggets.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Nuggets (ASIA)
  • 04/22/2016 03:29 AM CST  Network maintancence is going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates

    04/22/2016 04:05 AM CST  Network maintancence is still  going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates

    22/04/2016 04:34 AM CST  Network maintancence is still  going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 05:10 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 05:45 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 06.07 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 06.34 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 06.58 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 07:24 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 07:54 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 08:17 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 08:51 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 09:42 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 10:28 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

    04/22/2016 10:53 AM CST  Maintenance has been completed. The server is back online. Thanks for the cooperation.


  • Date - 04/22/2016 03:29
  • Last Updated - 04/22/2016 10:54
MySQL restore on clippers.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • 22/04/2016 1:54 AM CST Network maintenance is going on in the server clippers.unisonplatform.com. Kindly hold on.

    22/04/2016 2:20 AM CST We are still working on the issue . Kindly hold on for more updates.

    22/04/2016 2:39 AM CST MySQL experienced some issues and needed to be restored. We will provide another update as they become available. Please hold on

    22/04/2016 3:08 AM CST Mysql restoration is in progress. Kindly hold on for further updates.

    22/04/2016 3:30 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on .

    22/04/2016 4:05 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on for further updates.

    22/04/2016 04:34 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on for further updates.

    04/22/2016 05:02 AM CST Mysql restoration has been completed. Thanks for your cooperation.

  • Date - 04/22/2016 01:51
  • Last Updated - 04/22/2016 05:03
Network issue on jazz.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)
  • 04/21/2016 9:32 PM CST Network issue is going on in the server jazz.unisonplatform.com. Our technicians are investigating the root cause. More updates will follow as they become available. Thank you!

    04/21/2016 10:04 PM CST Network issue is still under investigation. Please stand by for more updates. Thank you!

    04/21/2016 10:06 PM CST Server became unresponsive and was restarted. Our technicians are working with the datacenter to determine the issue. We will follow up with more updates as soon as possible. Thank you.

    04/21/2016 10:33 PM CST Working on network issue. Kindly hold on for more updates.

    04/21/2016 11:05 PM CST Working on network issue . Kindly hold on for more updates.

    04/21/2016 11:08 PM CST Network issue has been mitigated. The server is responding fine at the moment. We are still waiting on root cause from our network team. We will follow up again when we hear back from them.  Thank you!

    04/21/2016 11:17 PM CST Network issue has been resolved.

  • Date - 04/21/2016 21:29
  • Last Updated - 04/21/2016 23:20
Network maintanence on nets.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 04/21/2016 03:59 Network maintance is going on in the server nets.unisonplatform.com.

    04/21/2016 04:42 Network maintance is completed

    04/21/2016 1:16 PM CST We are facing attack in the server nets.unisonplatform.com. Now we are working on bringing the server up.

    04/21/2016 2:21 PM CST We are still working on resolving this.

    04/21/2016 4:00 PM CST We are still working on resolving this.

    04/21/2016 6:14 PM CST We are still working on resolving this.

    04/21/2016 8:01 PM CST We are still working on this.

    04/21/2016 8:41 PM CST We are still working on this. Kindly hold on.

    04/21/2016 9:17 PM CST We are still working on network maintance. Kindly hold on.

    04/21/2016 9:55 PM CST We are still working on network maintance. Kindly hold on.

    04/21/2016 10:04PM CST The issue has been resolved.



  • Date - 04/21/2016 03:59
  • Last Updated - 04/21/2016 22:05
Attack in the server lions.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • 04/21/2016 07:39 Attack in the server. Working on bringing the server up.

    04/21/2016 08:14 Work in progress. Will update shortly.

    04/21/2016 08:49 Work in progress. Wait for updates.

    04/21/2016 09:25 Work in progress. Wait for updates.

    04/21/2016 09:53 Work in progress. Wait for updates.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wiat for updates.

    04/21/2016 11:23 Work in progress. Wait for updates.

    04/21/2016 12:23 Work in progress. Wait for updates.

    04/21/2016 12:58 Work in progress. Wait for updates.

    1:51 PM CST Issue has been resolved. Server is back online. Thank you for your cooperation.

  • Date - 04/21/2016 07:39
  • Last Updated - 04/21/2016 13:52
Attack in the server warriors.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 04/21/2016 08:34 We are facing attack in the server warriors.unisonplatform.com. Now we are working on bringing the server up.

    04/21/2016 09:03 We are working on the issue. Will update shortly.

    04/21/2016 09:26 Work in progress. Wait for updates.

    04/21/2016 09:54 Work in progress. Wait for updates.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wait for updates.

    04/21/2016 11:23 Work in progress. Wait for updates.

    04/21/2016 12:23 Work in progress. Wait for updates.

    04/21/2016 12:58 AM PST  Work in progress. Wait for updates.

    04/21/2016 1:07 PM  Issue has been resolved. Server is back online now. Thank you for your cooperation.

  • Date - 04/21/2016 08:34 - 04/25/2016 14:32
  • Last Updated - 04/21/2016 13:08
Attack in the server cavaliers.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • 04/21/2016 10:11 We are facing attack in the server cavaliers.unisonplatform.com. We are working on bringing the server up.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:54 Work in progress. Wait for updates.

    04/21/2016 11:23 Work in progress. Wait for updates.

    04/21/2016 12:23 Work in progress. Wait for updates.

    04/21/2016 12:58 Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/21/2016 10:11
  • Last Updated - 04/21/2016 13:01
Attack in the server bengals.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 04/21/2016 08:32 We are facing attack in the server bengals.unisonplatform.com. Now we are working on bringing the server up.

    04/21/2016 08:59 We are working on the issue. Will update shortly.

    04/21/2016 09:25 Work in progress. Wait for updates.

    04/21/2016 09:54 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wiat for updates.

    04/21/2016 11:23 Work in progress. Wait for updates.

    04/21/2016 12:23 Work in progress. Wait for updates.

    04/21/2016 12:58 Issue has been fixed. Server is back online now. Thank you for your cooperation.

  • Date - 04/21/2016 08:32
  • Last Updated - 04/21/2016 13:00
Attack in the server washington.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 04/21/2016 08:37 We are facing attack in the server washington.unisonplatform.com. Now we are working on bringing the server up.

    04/21/2016 09:03 We are working on the issue. Will update shortly.

    04/21/2016 09:25 Work in progress. Wait for updates.

    04/21/2016 09:55 Work in progress. Wait for updates.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wiat for updates.


    04/21/2016 11:02 Everything is normalized.

  • Date - 04/21/2016 08:37
  • Last Updated - 04/21/2016 11:23
Attack in the server bears.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 04/21/2016 07:42 Attack in the server bears.unisonplatfrom.com. Working on bringing the server up.

    04/21/2016 08:14 Work in progress. Will update shortly.

    04/21/2016 08:49 Work in progress. Wait for updates.

    04/21/2016 09:28 Work in progress. Wait for updates.

    04/21/2016 09:55 Work in progress. Wait for updates.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wiat for updates.


    04/21/2016 11:02 Everything is normalized.

  • Date - 04/21/2016 07:42
  • Last Updated - 04/21/2016 11:23
Attack in the server chiefs.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 04/21/2016 08:37 We are facing attack in the server chiefs.unisonplatform.com. Now we are working on bringing the server up.

    04/21/2016 09:04 We are working on the issue. Will update shortly.

    04/21/2016 09:27 Work in progress. Wait for updates.

    04/21/2016 09:53 Work in progress. Wait for updates.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wiat for updates.


    04/21/2016 11:02 Everything is normalized.

  • Date - 04/21/2016 08:37
  • Last Updated - 04/21/2016 11:22
Attack in the server falcons.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 04/21/2016 08:29 We are facing attack in the server  falcons.unisonplatform.com. We are now working on bringing the server up.

    04/21/2016 08:58 We are working on the issue. Will update shortly.

    04/21/2016 09:25 Work in progress. Wait for updates.

    04/21/2016 09:53 Work in progress. Wait for updates.

    04/21/2016 10:27 Work in progress. Wait for updates.

    04/21/2016 10:57 Work in progress. Wiat for updates.

    04/21/2016 11:02 Everything is normalized.

  • Date - 04/21/2016 08:29
  • Last Updated - 04/21/2016 11:22
Maintanence issue in celtics.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 04/21/2016 03:56 Network maintanence is going on in celtics.unisonplatform.com

    04/21/2016 04:42 Network maintanence is completed

  • Date - 04/21/2016 03:56
  • Last Updated - 04/21/2016 04:35
Disk partition issue on jazz.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - Jazz (ASIA)

  • 04/17/2016 20:53 CDT  Disk partiton issue on jazz.unisonplatform.com

    04/17/2016 21:30 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

    04/17/2016 22:10 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

    04/17/2016 22:54 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

    04/17/2016 23:22 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

    04/18/2016 00:45 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

    04/18/2016 01:16 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on. KIndly hold on for further updates.

    04/18/2016 02:06 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on. Data restoration is in progress. Kindly hold on for further updates.

    04/18/2016 02:54 CDT . Data restoration has completed on jazz.unisonplatform.com

  • Date - 04/17/2016 20:53 - 04/18/2016 02:56
  • Last Updated - 04/18/2016 02:55
Maintenance in Blue (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • 8:01 AM Friday, 15 April 2016 Pacific Time (PT) : Server is under maintenence. Please hold on for further updates.


    9:06 AM friday , 15 April  2016 : We are still working on the server. Please hold on.


    09.54 AM friday , 15 April  2016 : Maintenance work is still on. Will update in the forum.


    10.01 AM friday , 15 April  2016 : fsck completed


    10.49 AM friday , 15 April  2016 : Maintenance is in progress. Will update in the forum.



    11.33 AM friday , 15 April  2016 : Maintenance ongoing.


    01.30 PM friday , 15 April  2016 : Maintenance in progress. Will update shortly.


    02.30 PM  friday , 15 April  2016 : Maintenance in progress.


    03.17 PM  friday , 15 April  2016 : Maintenance in progress. Your patience is much aprreciated.


    03.38 PM 8:01 AM Friday, 15 April 2016 Pacific Time (PT) : Server is under maintenence. Please hold on for further updates.


    9:06 AM friday , 15 April  2016 : We are still working on the server. Please hold on.


    09.54 AM friday , 15 April  2016 : Maintenance work is still on. Will update in the forum.


    10.01 AM friday , 15 April  2016 : fsck completed


    10.49 AM friday , 15 April  2016 : Maintenance is in progress. Will update in the forum.



    11.33 AM friday , 15 April  2016 : Maintenance ongoing.


    01.30 PM friday , 15 April  2016 : Maintenance in progress. Will update shortly.


    02.30 PM  friday , 15 April  2016 : Maintenance in progress.


    03.17 PM  friday , 15 April  2016 : Maintenance in progress. Your patience is much aprreciated.


    03.38 PM friday , 15 April  2016 : Maintenance completed. Server is back online. Thanks for your patience.





  • Date - 04/15/2016 10:01 - 04/15/2016 17:40
  • Last Updated - 04/15/2016 17:40
Maintanence in nets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 10/4/2016   11:30 PM  Maintenance in broncos.unisonplatform.com.
    10/4/2016   11:40 PM  Issue has been solved server is working fine.

  • Date - 04/11/2016 01:28 - 04/11/2016 00:00
  • Last Updated - 04/11/2016 01:43
Network maintanence on saints.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - saints
  • 4:26 AM PST 4/04/2016   Maintanence is going on the server saints.unisonplatform.com

    4:52 AM PST 4/04/2016  Network maintanence is going on.

    5:29 AM PST 4/04/2016 Network maintanence is going on.

    6:10 AM  PST 4/04/2016 Network maintanence is going on.

    6:46 AM  PST 4/04/2016 Network maintanence is still going on.

    7:08 AM   PST 4/04/2016 Network maintanence is completed

  • Date - 04/04/2016 06:21 - 04/04/2016 09:08
  • Last Updated - 04/04/2016 09:08
Maintanence in broncos.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - broncos
  • 03/22/2016 22:16   Maintenance in broncos.unisonplatform.com.

    03/22/2016 22:46  Maintenance is still in progress.

    03/22/2016 22:51  Maintenance has been completed successfully.

  • Date - 03/22/2016 22:16 - 03/22/2016 22:58
  • Last Updated - 03/22/2016 22:58
Maintenance in blue.welcomesearchers.com (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • 03/22/2016 00:08   Maintanence in blue.welcomesearchers.com.

    03/22/2016 00:48   Maintanence is still in progress on blue.welcomesearchers.com.

    03/22/2016 01:15  Maintanence has been completed. Thanks  for your cooporation.

  • Date - 03/22/2016 00:08 - 03/22/2016 02:24
  • Last Updated - 03/22/2016 02:23
server undergoing maintainance s4x8.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - s4x8
  • Hi ,

    PST 8.00 PM          A maintainance is undergoing on the server s4x8.unisonplatform.com. We will update you the details once the task is over.

    03/16/2016 21:58  Maitanence has been completed. Thansk for your cooporation.

  • Date - 03/16/2016 21:58 - 03/17/2016 02:13
  • Last Updated - 03/17/2016 02:13
r3nr and whiskey Emergency Maintenace (Resolved)
  • Priority - Critical
  • Affecting Other - R3NR and Whiskey
  • The servers will be taken offline for a very short period and transferred to new hardware at 7PM CST.  We will update this thread when completed.

    The maintenance has been completed. 

  • Date - 03/11/2016 18:39 - 03/11/2016 19:39
  • Last Updated - 03/11/2016 19:39
Network maintanence on whiskey.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • Wed Mar  9 23:12:28 PST 2016  Network maintance is going on.

    Wed Mar  9 23:51:31 PST 2016  Network maintance is going on.

    Thu Mar 10 00:25:51 PST 2016  Network maintence is on progress.

    Thu Mar 10 00:54:53 PST 2016   Network maintance is on progress.

    Thu Mar 10 02:46:08 PST 2016   Network maintance is on progress.

    Thu Mar 10 03:31:10 PST 2016 Server Maintance  has been completed. All services are working fine now.

  • Date - 03/10/2016 01:12
  • Last Updated - 03/10/2016 05:23
Network maintanence on R3NR.welcomesearchers. (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Wed Mar  9 23:11:06 PST 2016   Network maintanence is going on.

    Wed Mar  9 23:51:31 PST 2016   Network maintance is going on.

    Thu Mar 10 00:25:51 PST 2016   Network maintance is on progress.

    Thu Mar 10 00:54:53 PST 2016   Network maintance is on progress.
    Thu Mar 10 01:15:08 PST 2016   Network maintanrnce is on progress.
    Thu Mar 10 02:46:08 PST 2016   Network maintanrnce is on progress.

    3:21 AM PST The maintainance has been completed. The server R3NR.welcomesearchers. is now back up.

  • Date - 03/10/2016 01:11 - 03/10/2016 05:23
  • Last Updated - 03/10/2016 05:23
Texas Datacenter DDOS (Resolved)
  • Priority - Critical
  • Affecting System - Network Issue Texas Datacenter
  • 8:35PM PST:  The Datacenter in Texas appears to be getting a DDOS attack.  Our servers and network are fine, but the issue is that they provide us connectivity.  We are awaiting their update.

    8:45PM PST:  Still waiting on the datacenter's reply.

    8:48PM PST:  The issue has been resolved.

  • Date - 03/09/2016 22:53
  • Last Updated - 03/09/2016 23:02
Emergency maintenance on server alpha.unison (Resolved)
  • Priority - Critical
  • Affecting Server - alpha

  • The server has a bad RAM module that needs to be replaced immediately.  We will update this thread as soon as its resolved.

    RAM has been replaced and the server is online.

  • Date - 03/09/2016 18:58 - 03/09/2016 20:00
  • Last Updated - 03/09/2016 20:00
Maintenance in raiders.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - raiders
  • 03/09/2016 03:18  Maintenance in  raiders.unisonplatform.com.

    03/09/2016 04:18  Maintenance is still going on in   raiders.unisonplatform.com.

    03/09/2016 04:38 Maintenance has completed. Thanks for your cooporation.

  • Date - 03/09/2016 03:18 - 03/09/2016 04:37
  • Last Updated - 03/09/2016 04:37
Maintance issue in golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 03/09/2016  11:54 PM PST   Maintance is currently  performing in golf .unisonplatform.com

    03/09/2016   1:07 PM  PST    Maintanence is going on in golf.unisonplatform.com

  • Date - 03/09/2016 01:52 - 03/09/2016 23:02
  • Last Updated - 03/09/2016 03:09
Maintenance in saints.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - saints
  • 03/06/2016 09:41   Maintanence in saints.unisonplatform.com.

    03/06/2016 10:51  Maintanence is still in progress. Your patience is much appreciated.

  • Date - 03/06/2016 09:41 - 03/09/2016 22:58
  • Last Updated - 03/06/2016 11:06
Server knicks currently down (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • Hi,

    Server knicks is currently down. We are currently working on the server. We will keep you updated in this forum.

    We are still working on resolving this. Thank you for your patience.

    The server is back online. Thank you for your cooperation.

  • Date - 03/02/2016 10:15
  • Last Updated - 03/02/2016 13:16
Server bulls currently down (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • Hi,

    The server bulls is currently down. We are currently working on the server. We will keep you updated on he forum.


    We are still working on resolving this. Thank you for your patience.

    The server is back online. Thank you for your cooperation.

  • Date - 03/02/2016 10:13
  • Last Updated - 03/02/2016 13:16
Maintenance in bulls.unisonplatform.com to e (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 02/27/2016 11:50   Maintenance in  bulls.unisonplatform.com to enable disk_quota. Thanks for your patience in this regard.

    02/27/2016 00:20   Maintenance has been completed. The server is back online. Thanks for your co-operation.

  • Date - 02/27/2016 11:50 - 02/27/2016 12:22
  • Last Updated - 02/27/2016 12:22
Maintenace in alpha.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - alpha
  • 2:48 AM Friday, February 26, 2016  Pacific Time (PT)  :  Server is currently under maintenace now . Please hold on for further updates.
    3:17 AM       Friday, February 26, 2016  Pacific Time (PT)  :  Server is still under maintainance. Please hold on .                    
    3:55 AM :The maintainance has been completed. The server is back online.


  • Date - 02/26/2016 04:49
  • Last Updated - 02/26/2016 05:56
Maintenance in golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 11:36 PM  /var partition of the server become read only. We need to maintanace it and there will be some downtime. We will keep you updated.

    1:45 AM  The issuu has been resolved. The searver is up now.





  • Date - 02/26/2016 01:34
  • Last Updated - 02/26/2016 03:47
Network issue on the server Bulls.unisonplatf (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 1:25 AM A network issue if found on the server Bulls.unisonplatform.com; we are working on resolving the issue.

    2:26 AM .The network issue has been resolved.

  • Date - 02/24/2016 03:23
  • Last Updated - 02/24/2016 04:28
network issue on the server knicks.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • 1:25 AM PDT A network issue if found on the server knicks.unisonplatform.com . We are working on resolving the issue.

    2:26 AM PDT .The network issue has been resolved.


  • Date - 02/24/2016 03:27
  • Last Updated - 02/24/2016 04:27
Network issue in india (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • 10:40 PM  PST Network issue on the server. We are currently cheking it and will update the status.

    10:43 PM PST  The issue has been resolved. Thank you for your cooperation.

  • Date - 02/22/2016 23:41
  • Last Updated - 02/23/2016 00:48
Network issue in lima (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 10:40 PM  PST Network issue on the server. We are currently cheking it and will update the status.

    10:43 PM PST  The issue has been resolved. Thank you for your cooperation.

  • Date - 02/22/2016 23:40
  • Last Updated - 02/23/2016 00:47
Network issue in hotel (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • 14:40 PM  PST Network issue on the server. We are currently cheking it and will update the status.

    10:43 PM PST  The issue has been resolved. Thank you for your cooperation.

  • Date - 02/22/2016 23:42
  • Last Updated - 02/23/2016 00:45
Maintenance in papa (Resolved)
  • Priority - Critical
  • Affecting Server - papa
  • 8:34 PM  PST   We are performing some maintanens in papa . Sorry for the inconvenience. The expecting ETA  is 30  minutes.

    9:06 PM PST   The maintanence has been sucessfully completed.  Thank you for your cooperation.

  • Date - 02/22/2016 22:33
  • Last Updated - 02/22/2016 23:08
Network issue on Amsterdam servers. (Resolved)
  • Priority - Critical
  • Affecting Other - Packet loss on AMS servers.
  • 5:53 AM PDT Please be infomred that the the servers in the Amsterdam Dc is experinecing a network issue . We are working on resolving this.
    6:26 AM PDT Please be informed that issue has been resolved the servers are stable now.
    7.44 AM PDT Our senior techs are currentl working with utmost priority to fix this issue. Please hold on for further updates
    8:12 AM PDT The issue has been resolved.




  • Date - 02/22/2016 07:49
  • Last Updated - 02/22/2016 10:13
Quota maintenance in Jaguar (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • 08:45 PM PST  We are performing quota maintenance in the server. We will update the status in the forum.

    09:30 PM PST  The quota maintenatnce is still on progress.

  • Date - 02/11/2016 21:50 - 02/26/2016 04:52
  • Last Updated - 02/21/2016 01:49
Rebooting one of the core switches (Resolved)
  • Priority - Critical
  • Affecting System - Switch
  • 6:05 PM PST We are rebooting one of our core switches, downtime should be no more than 5 minutes.

    6:44 PM PST The has been completed.

  • Date - 02/17/2016 20:03
  • Last Updated - 02/17/2016 20:45
FSCK on golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 9:50 PM PST We are performing FSCK on golf.unisonplatform.com. Server sites might be affected.


    10:48 PM PST FSCK has been completed. Thank you for your cooperation.

  • Date - 02/16/2016 23:49
  • Last Updated - 02/17/2016 00:50
Kernel upgrade on bears.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 10:12 PM PST We are performing a kernel upgrade in the server.

    10:27 PM PST Kernel upgrade has ben completed. Thank you for your cooperation.

  • Date - 02/16/2016 00:12
  • Last Updated - 02/16/2016 00:28
Kernel upgrade on falcons.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 10:11 PM PST We are performing a kernel upgrade on the server.

    10:27 PM PST Kernel upgrade has ben completed. Thank you for your cooperation.

  • Date - 02/16/2016 00:09
  • Last Updated - 02/16/2016 00:28
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 3:45 AM Pacific Time (PT): We are doing Kernel upgrade on server. Please hold on for further updates.

    4:03 AM Pacific Time (PT): The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

  • Date - 02/15/2016 05:48
  • Last Updated - 02/15/2016 06:04
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 3:45 AM Pacific Time (PT): We are doing Kernel upgrade on server. Please hold on for further updates.

    4:03 AM Pacific Time (PT): The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

     

  • Date - 02/15/2016 05:45
  • Last Updated - 02/15/2016 06:03
Kernel upgrade on india.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • 04:33:10 CST Kernel upgrade in progress

    5:17 AM CST Kernel upgrade has been completed. Server is up now. Thank you for your cooperation.

  • Date - 02/13/2016 04:30
  • Last Updated - 02/13/2016 05:19
Maintenance in S4B9.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S4B9
  • 02/10/2016 23:16  We are rebooting the server for maintenance. Server will be back online soon.

    02/10/2016  00:40  The maintenance has been completed and the server is back online. Thanks for your patience.

  • Date - 02/10/2016 23:16 - 02/11/2016 02:12
  • Last Updated - 02/11/2016 02:12
Maintenance in ravens.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 02/07/2016 23:28 We are rebooting the server for maintenance. Server will be back online soon.


  • Date - 02/07/2016 23:28 - 02/26/2016 04:52
  • Last Updated - 02/07/2016 23:29
Maintenance in s4t7.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S4T7
  • 02/03/2016 22:24 We are about to perform a server maintenance to move it to a stable platform. Thank you for your cooperation and understanding in advance.


    02/03/2016 22:48 The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

  • Date - 02/03/2016 22:24 - 02/03/2016 23:35
  • Last Updated - 02/03/2016 23:35
Maintenance in s4t9.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S4T9
  • 02/03/2016 22:28 We are performing maintenance in the server to move it to a stable platform. We appreciate your cooperation and understanding about the same.

    02/03/2016 22:48 The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

  • Date - 02/03/2016 22:28 - 02/03/2016 23:35
  • Last Updated - 02/03/2016 23:34
Maintenance in golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 01/28/2016 05:56  The server is currecntly undergoing maintenance. The server will be back online soon.

  • Date - 01/28/2016 05:56 - 02/26/2016 04:52
  • Last Updated - 01/28/2016 05:58
Server Maintanence Juliet.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - juliet
  • Tue Jan 26 20:30:17 PST 2016

    This is to inform you that we are perfoming fsck on server Juliet.unisonplatform.com and keep you posted.

    Tue Jan 26 21:36:48 PST 2016

    The fsck is still in progress. We will keep you posted.

    Tue Jan 26 22:16:03 PST 2016

    The fsck has been completed.

  • Date - 01/26/2016 22:27
  • Last Updated - 01/27/2016 00:15
Fsck on /home,/tmp and /var partitions (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • 9:04 PM     Started  fsck on blue.welcomesearchers.com

    10:13 PM  Fsck is still on progerss in /home directory

    11:05 PM Fsck is still on progress


    12:26 AM Fsck is still on progress

    12:26 AM Fsck has been completed

  • Date - 01/21/2016 23:03 - 01/22/2016 02:46
  • Last Updated - 01/22/2016 02:46
Maintenance in vz02.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Other - vz02.unisonplatform.com
  • 01/19/2016 03:28    Maintenance in  vz02.unisonplatform.com. The server will be back online soon.

    01/19/2016 03:58    Maintenance has completed and the server is up. Thanks for the cooporation.

  • Date - 01/19/2016 03:28 - 01/19/2016 04:04
  • Last Updated - 01/19/2016 04:03
Maintenance in SR27.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • 01/17/2016 07:55 We have encountered file system error in SR27.unisonplatform.com. We are taking down the server for maintenance.

    01/17/2016 09:15 The maintenance is still going on. Server will be back online soon.

  • Date - 01/17/2016 07:55 - 01/17/2016 10:42
  • Last Updated - 01/17/2016 10:42
kernel upgrade on node vz02.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Other - vz02.unisonplatform.com
  • 11:08 PM PST we are performing kernal upgrade on the node vz02.unisonplatform.com.

    02:25AM PST The kernel upgrade has been postponed to tommorrow.

  • Date - 01/15/2016 01:07
  • Last Updated - 01/15/2016 04:25
kernel upgrade on node vz01.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Other - vz01.unisonplatform
  • 10:56 PM PST we are performing kernal upgrade on the node vz01.unisonplatform.com.

    11:35 PM PST kernel upgrade is completed. The server is running fine now. Thank you for the patience and co-operation.


  • Date - 01/14/2016 00:55 - 01/14/2016 01:36
  • Last Updated - 01/14/2016 01:36
Server migration oscar.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - oscar
  • 8:35 PM Pacific Time (PT)  We are performing a server migration to a new hardware for the server oscar.unisonplatform.com.

    9:01 PM The expected ETA is just five minutes. We will update you shortly.

    9:05 PM The migration has been completed. Thank you for the patience and co-operation.


  • Date - 01/13/2016 22:35 - 01/13/2016 23:07
  • Last Updated - 01/13/2016 23:07
Server migration r3nr.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Pacific Time (PT) 7:49 PM    :    We are performing a server migration to a new hardware for the server r3nr.unisonplatform.com .

    8:26 PM : Server hardware maintainance is in progress

    9:11 PM : Server hardware maintainance is in progress

    9:17 PM : Server hardware maintainance has been completed. Thank you for your patience and co-operation.

  • Date - 01/11/2016 21:47 - 01/11/2016 23:19
  • Last Updated - 01/11/2016 23:19
quota maintenance on warriors.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 8:04 PM PST We are performing quota maintenance on warriors.unisonplatform.com.

    8:46 PM PST quota maintanence still in progress.

    9:09 PM PST quota maintanence still in progress.

    10:09 PM PST quota maintanence still in progress.


    10:56 PM PST quota maintanence still in progress.

    11:58 PM PST quota maintanence still in progress.


    12:53 AM PST quota check  has been completed.

  • Date - 01/10/2016 22:02 - 01/11/2016 02:56
  • Last Updated - 01/11/2016 02:56
quota maintenance on cavaliers.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • 8:04 PM PST We are performing quota maintenance on cavaliers.unisonplatform.com.

    8:46 PM PST quota maintanence still in progress.

    9:09 PM PST quota maintanence still in progress.

    10:09 PM PST quota maintanence still in progress.

    10:56 PM PST quota maintanence still in progress.

    11:58 PM PST quota maintanence still in progress.

    12:53 AM PST quota check  has been completed.

  • Date - 01/10/2016 22:05 - 01/11/2016 02:56
  • Last Updated - 01/11/2016 02:56
Maintanance in warriors (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 10:25 PM PST The server has stopped for maintanance.

    11:10 PM PST The maintanance is still in progress. We will keep update the status.

    11:45 PM PST The maintanance has completed and the server back online

  • Date - 01/08/2016 23:25 - 01/09/2016 00:46
  • Last Updated - 01/09/2016 00:46
innodb crash in server xray (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 09:10 PM PST  While checking we could find that some databases are crashed in the server. We are currently restoring the crashed databases. We will update the staus.

    10:20 PM PST  The restoration is on progress.

    11:35 PM PST  The restorstion is almost completed. It will be completed shortly.

    12:00 AM PST  The restoration has been completed. Now all the DBs are working fine.

  • Date - 01/06/2016 22:09 - 01/07/2016 01:03
  • Last Updated - 01/07/2016 01:03
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • 09:15 PM PST  We are performing kernal upgrade on the host node. The server will be up once it is done.

    09: 30 PM PST The kernal upgrade has been completed. The server is up with new kernal.

  • Date - 01/06/2016 22:14 - 01/06/2016 22:32
  • Last Updated - 01/06/2016 22:32
Performing mysql sync on r3nr.unisonplatform. (Resolved)
  • Priority - Medium
  • Affecting Server - R3NR
  • Hi,

    Rnr server is planned to move on this week to a brand new server with updated hardware and software.

    We need to perform a mysql sync on the server r3nr.unisonplatform.com to its new server and thus mysql should be stopped during the process.

    We will update you once this process has been done.

    - Mysql sync has been completed and the service is now online. Thanks for your patience.

  • Date - 01/05/2016 23:17 - 01/06/2016 23:48
  • Last Updated - 01/05/2016 23:57
Packet loss in bulls.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 12/30/2015 10:50 PM We are facing packet loss for the server bulls.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.

    12/30/2015 11:50 PM There was high DDOS attack on the server and we were forced to null route the IP addresses of the server to prevent further damage. This issue will be resolved soon. We are working with the DC techs regarding the issue and are in the process of finding a permanent solution for this. Please hold on.

    12/31/2015 2:45 AM  In order to underkate the issue all the domains in the server has been moved to another ip address. Kindly hold on for further updates.

    12/31/2015 3:28 AM The issue has been resolved. Now all the domains in the server is resolving from the new ip.

  • Date - 12/31/2015 00:49
  • Last Updated - 12/31/2015 05:30
hardware maintanace (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • Hello.

    We are perfoming hardware realted task in server november,

    12/30/2015:9:04 PST  We are performing a server migration to a new hardware for the server november. We will let you know through this post.
    12/30/2015:9:27 PST  Server maintanace has been completed.

  • Date - 12/30/2015 22:34 - 12/30/2015 23:28
  • Last Updated - 12/30/2015 23:28
Packet Loss (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 5:53 AM PST We are facing a packet loss on the servers 'knicks.unisonplatform.com & bulls.unisonplatform.com"
    6:25 AM PST We are still working on resolving the issue. The inconvenience caused is being regretted
    6:34 AM PST The issue has been resolved. Thank you for the cooperation.

  • Date - 12/30/2015 07:52
  • Last Updated - 12/30/2015 08:35
Packet loss in bulls.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 12/29/2015 22:18 We are facing packet loss for the server bulls.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.

    12/29/2015 23:18 We are working with the dc techs to resolve the issue as soon as possible.

    12/29/2015 00:32 The server is back online. The issues has been resolved without any fail.

  • Date - 12/29/2015 22:18 - 12/30/2015 00:33
  • Last Updated - 12/30/2015 00:33
Packet loss in knicks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • 12/29/2015 22:22 We are facing packet loss for the knicks.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.

    12/29/2015 23:18 We are working with the dc techs to resolve the issue as soon as possible.

    12/29/2015 00:32 The server is back online. The issues has been resolved without any fail.

  • Date - 12/29/2015 22:22 - 12/30/2015 00:34
  • Last Updated - 12/30/2015 00:33
server undergoing maintainance r3nr.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Hi,

    We are currently performing a maintainance on the server r3nr.unisonplatform.com . We will let you know the progress through this thread. PST TIME:  7:31 PM

    The maintainance has been completed. the server is running up and working fine. PST TIME: 8:10 PM

  • Date - 12/25/2015 21:30
  • Last Updated - 12/25/2015 22:13
DDOSos attack on rack49 servers (Resolved)
  • Priority - Critical
  • Affecting Other - DDOSos attack on rack49 servers
  • 6:48 PM
    Tuesday, 22 December 2015


    We are facing some DDOS attack on rack 49 servers and we are working to resolve the issue. We will update you the details.



    Issue has been resolved.

  • Date - 12/22/2015 20:46 - 12/22/2015 20:54
  • Last Updated - 12/22/2015 20:54
Warriors DDoS (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • 9:25am PST : We are currently having a DDoS on our Warriors server which is effecting servers on that node, we are working to resolve this as soon as possible.

    9:48am PST : This has now been resolved.

  • Date - 12/22/2015 11:38
  • Last Updated - 12/22/2015 11:49
Hardware upgrade on S8A7 (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 8:51 PM Monday, Pacific Time (PT) : Stopping mysql for the hardware upgrade. Please hold on for further updates.
    10:18 PM Monday, Pacific Time (PT): The hardware upgrade has completed successfully. All services have returned to normal.




  • Date - 12/07/2015 22:50
  • Last Updated - 12/22/2015 04:09
Server hardware maintainance is in progress (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • Hi,

    We are performing a server migration to a new hardware for the server whiskey.unisonplatform.com . We will let you know through this post. PST time: 8:00 PM

    The maintainance has been completed. The server is up and working fine.

  • Date - 12/21/2015 21:59
  • Last Updated - 12/21/2015 23:52
Packet loss in bulls.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • 12/20/2015 06:59 We are facing packet loss for the server  bulls.unisonplatform.com. We have contacted the dc techs and hope to fix the issue soon.

    12/20/2015 07:38  We are working in progress to resolve the issue soon.

    12/20/2015 08:13  The issue has been resolved and server is functioning fine now.

  • Date - 12/20/2015 06:59 - 12/20/2015 08:19
  • Last Updated - 12/20/2015 08:13
Packet loss in knicks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • 12/20/2015 07:01  We are facing packet loss for the server knicks.unisonplatform.com. We have contacted the dc techs and hope to fix the issue soon.

    12/20/2015 07:38  We are working in progress to resolve the issue soon.

  • Date - 12/20/2015 07:01 - 12/20/2015 08:19
  • Last Updated - 12/20/2015 07:39
Maintenance in r3nr.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • 12/17/2015 18:05   Maintenance in  r3nr.unisonplatform.com. The server will be back online soon.

    12/17/2015 18:30  Maintenance is in progress.

    12/17/2015 19:00  Maintenance is still in progress.

    12/17/2015 19:50 Maintenance is still in progress.

    12/17/2015 20:20 The network seems to be down. We are working on it.

    12/17/2015 21:05 We are still working in progress to resolve the server network issue.

    12/17/2015 21:50 We are working in progress and server will be back online soon.

    12/17/2015  22:35 We are working in progress and the issue will be resolved soon.

    12/17/2015  23:30 The server is back online and network issue has been resolved.

  • Date - 12/17/2015 18:05 - 12/17/2015 23:41
  • Last Updated - 12/17/2015 23:41
Fsck on /var partition (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • 6:33 PM Fsck has been inititated
    7:04 PM Fsck is in progress.
    8:06 PM Fsck is still on progress
    9:36 PM Fsck is still on progress.
    10:08 PM Fsck is still on progress
    10:50 PM Fsck is still on progress.
    11 :34 PM Fsck is still on progress
    12:31 PM Fsck is still on progress
    12:38 AM Fsck has been completed. We could see some conetents missing, Started restoring the missing contents from the latest backup.
    1:30 AM Restoration is in progress.
    2:30 AM Restoration is in progress.
    3:30 AM Restoration is still on progress
    04:00 AM Restoration is still in progress
    05:00 AM Restoration is still in progress
    06:00 AM Restoration is still in progress
    07:15 AM Restoration is still in progress
    07: 38 AM Restoration is still in progress
    08: 38 Restoration is still in progress
    09: 38 Restoration is still in progress and all the services are running fine. Thanks for your copporation.
    10:50 AM PST Restoration is still in progress
    11:34 AM PST Restoration is still in progress
    12:19 PM PST Restoration is still in progress
    12:58 PM PST Mysql restoration completed
    01:38 PM PST Restoration completed. Cpanel upgradation running
    02:46 PM PST Cpanel upgradation in progress
    04:00 PM PST Server is now working fine. All services are up.

  • Date - 12/11/2015 20:33 - 12/12/2015 17:59
  • Last Updated - 12/12/2015 17:59
Easy Apache on the server (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 6:14 PM PDT  Easy Apache has been iniitated.
    8:46 PM PDT Easy Apaceh is still on progress.
    10:30 PM PDT Easy Apache has been finished

  • Date - 12/09/2015 20:13 - 12/10/2015 00:31
  • Last Updated - 12/10/2015 00:31
File system error in falcons.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 12/09/2015 09:40   Maintanence in falcons.unisonplatform.com. There might be chance of service down.Thanks for the cooporation.

    12/09/2015 09:42  We are taking down the server for maintanence. The server will be back online soon.

    12/09/2015 10:02  Maintanence is completed. The server is back online. Thanks for the cooporation.

  • Date - 12/09/2015 09:40 - 12/09/2015 10:03
  • Last Updated - 12/09/2015 10:03
MysQL upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • 8:12 PM  Starting MySQL upgrade.
    9:34 PM Upgradation is in progress.
    10:18 PM Upgradation has been completed

  • Date - 12/07/2015 22:11 - 12/08/2015 00:19
  • Last Updated - 12/08/2015 00:19
Mysql issue in bucks.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • 11:11 AM PST  We are currently having Mysql issues on the server bucks.unisonplatform.com. We are currently working on resolving the issue. We will update you shortly.

    11:47 AM PST We are still working on resolving the mysql issue. We will update you soon.

    12:03 PM PST We are still working on resolving the mysql issue. We will update you soon.

    12:36 PM PST We are still working on resolving the mysql issue. We will update you soon.

    12:44 PM PST Mysql service is up now. But there is some issues with the innodb. The sites using innodb will be affected. We are working on resolving this now. We will update you shortly.

    1:19 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    1:55 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    2:15 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    2:41 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    3:28 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    3:56 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    4:32 PM PST We are still working on resolving the innodb issue. We will update you shortly.

    5:03 PM We are still working on resolving the inndodb issue. We will update you shortty.

    5:46 PM We are still working on resolving the inndodb issue. We will update you shortty.

     6:09 PM PM We are still working on resolving the inndodb issue. We will update you shortty.

    6:33 PM  Still working on the innodb issue. More details will be updated soon.

    7:08 PM Still working on the the inndodb. We will update you shorty.

    8:05 PM Friday, Pacific Time (PT) We are still working on resolving the inndodb issue. We will update you shortty.

    8:34 PM  We are still working on the issue with the innodb. We will update you more details soon.

    9:02 PM  The Innodb issue is still being resovolded. Will update you soon.

    9:36 PM Still working on the issue. Will update the details soon.

    10:15 PM Still Working on resolving the inndodb issue. We will update you soon.

    10:29 PM Still working on resolviong the issue with inndob.

    11:03 PM  We are still working on resolving the innodb issue. We will update you shortly.

    12:19 AM : Still working on resolving the Innodb. We will update you soon.

    12:40 AM : Still working on the issue with the Innodb.

    01:29AM : The issue we have come across with innodb still persist. We are restoring from a fresh backup now.

    2:08 AM : We are working in restoring the databases. Also the issue will be resolved soon.

    3:33 AM : The restoration is in progress. We will update you the details soon.

    5:01 AM : The issue has been resolved. We are checking in detail for any further issues.

    5:34 AM : The issue has been solved. Kindly check from your end and let us know if you face any issues.

  • Date - 12/04/2015 13:11 - 12/05/2015 10:51
  • Last Updated - 12/05/2015 10:51
File system error in whiskey.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 12/01/2015 23:04     Performing fsck on /var.

    12/01/2015 23:34    fsck is going on.Thanks for the copporation in this regard.

    12/01/2015 23:52    fsck has been completed and the server is back online.Thanks for your coporation

  • Date - 12/01/2015 23:04 - 12/02/2015 00:15
  • Last Updated - 12/02/2015 00:15
File system error in whiskey.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 11/30/2015 08:10    performing fsck on /tmp partition

    11/30/2015 08:35    maintenance completed, all services are fine. Thanks for the cooporation.

  • Date - 11/30/2015 08:10 - 11/30/2015 08:35
  • Last Updated - 11/30/2015 08:35
File system error in whiskey.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 11/29/2015 06:39   fsck has started on the server

    11/29/2015 07:15   fsck has been completed and the server is back online.Thanks for your coporation.

  • Date - 11/29/2015 06:39 - 11/29/2015 07:14
  • Last Updated - 11/29/2015 07:13
Packet loss (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • 12:10 AM PST We are facing packet loss in the server. DC team is working on it.


    12:40 AM PST The issue has been fixed.

  • Date - 11/29/2015 01:11 - 11/29/2015 03:02
  • Last Updated - 11/29/2015 03:02
Packet loss (Resolved)
  • Priority - Critical
  • Affecting Server - Dolphins (EU)
  • 12:10 AM PST We are facing packet loss in the server. DC team is still working on it.

    12:40 AM PST The issue has been fixed.

  • Date - 11/29/2015 01:13 - 11/29/2015 03:01
  • Last Updated - 11/29/2015 03:01
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 09:02 PM PST   Kernal upgrade nets.unisonplatform.com

    09:20 PM PST  Kernel upgrade has been completed. Server is up with the latest kernel.

  • Date - 11/28/2015 22:01
  • Last Updated - 11/28/2015 22:47
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 09:04 PM PST  Kernal upgrade in in progress

    09:20 PM PST  Kernel upgrade has been completed.  Server is up with the latest kernel.

  • Date - 11/28/2015 22:03
  • Last Updated - 11/28/2015 22:47
File system error (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • 11/26/2015 09:48      We are currently performing fsck on /var partition on november.unisonplatform.com . We will update you with the details soon.

    11/26/2015 10:12      fsck has been completed and the server is up. Thanks for your cooporation.

  • Date - 11/26/2015 09:48 - 11/26/2015 10:16
  • Last Updated - 11/26/2015 10:16
performing fsck on golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 6:18 PM PST -  We are currently performing fsck on /var partition of golf.unisonplatform.com. We will update you with the details soon.

    7:03 PM PST - fsck completed . Server is running fine now. Thank you for your understanding and co-operation.

  • Date - 11/24/2015 20:18 - 11/24/2015 21:05
  • Last Updated - 11/24/2015 21:05
Connectivity issue for the IP "198.105.2 (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • 5:43 AM Friday, Pacific Time (PT):   We faced connectivity issue on the IP "198.105.221.127" and we are working with the DC techs to resolve this issue.
    7:39 AM  Friday, Pacific Time  198.105.221.127. We are still working with the DC techs to resolve this issue.
    02:33PM Friday,Pacific Time The Dc techs has confirmed that the IP is back online and the issue is resolved.

  • Date - 11/20/2015 07:42 - 11/20/2015 16:39
  • Last Updated - 11/20/2015 16:39
Database crash in uniform.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 11/18/2015 15:09 The database has crashed in uniform.unisonplatform.com and we are resolving it now.

    2:42PM PST - We are still working on resolving this and appreciate your paitence. We are going to each crashed DB and restoring them.

    5:29 PM - We are currently restoring the crashed databases from backup and will let you know once it is completed.

    6:21 PM - The restoration is in progress.

    7:04 PM - The restoration is still in progress. We will update you shortly.

    7:27 PM - - The restoration is still in progress. We will update you shortly.

    7:59 PM - The restoration is still in progress. We will update you shortly.

    8:28 PM - The restoration is still in progress. We will update you shortly.

    8:55 PM - The restoration is still in progress. We will update you shortly.

    9:29 PM - The restoration is still in progress. We will update you shortly.

    9:53 PM - The restoration is still in progress. We will update you shortly.

    10:29 PM - The crashed DBs have been restored. Now the sites are running fine. Please have a check. Sorry for the inconvenience caused.

  • Date - 11/18/2015 15:09 - 11/19/2015 00:31
  • Last Updated - 11/19/2015 00:30
performing fsck on golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 7:20 PM PST : we are performing a fsck on var partition of golf.unisonplatform.com. We will update you with the details.

    7:50 PM PST : The fsck is still in progress. We will update you with the details.

    8:02 PM PST -: fsck completed. Server is back online and running fine now. Thank you for the patience and co-operation.

  • Date - 11/18/2015 21:20 - 11/18/2015 22:03
  • Last Updated - 11/18/2015 22:58
Server under maintainance (Resolved)
  • Priority - Critical
  • Affecting Server - S4T9
  • Hi,

    We are currently performing maintainance on the server. We will let you know the details through this thread. We appreciate your patience.

    PDT Time: 10:25 AM

    We are currently performing file system check on the server. We will let you know once it is completed. We appreciate your patience.

    PDT Time : 10:45 AM

    Fiile system check on the server in progress. We will let you know once it is completed. We appreciate your patience.

    PDT Time : 11:19AM

    Server is back online after file system check.


  • Date - 11/17/2015 12:23 - 11/17/2015 13:26
  • Last Updated - 11/17/2015 13:26
Server under maintainance (Resolved)
  • Priority - Critical
  • Affecting Server - saints
  • 5:29 PM server is under maintainance.
    6:03 PM maintainance is completed.

  • Date - 11/07/2015 19:28
  • Last Updated - 11/07/2015 20:04
Maintenence in golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 11/07/2015 00:35 The server will go offline now for performing maintenence (filesystem check) and will be back online very soon.

    11/07/2015 01:20 The server is back online.

  • Date - 11/07/2015 00:35 - 11/07/2015 01:31
  • Last Updated - 11/07/2015 01:31
Attack in ams004.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting System - ams004.unisonplatform.com
  • 11/05/2015 22:36 We are facing an attack in the server ams004.unisonplatform.com. We are mitigating the issue now. Once we fix the issue we will update you.

    11/05/2015 22:49 We have successfully stopped the attack. The server is back  and stable.

  • Date - 11/05/2015 22:36 - 11/07/2015 00:37
  • Last Updated - 11/05/2015 22:51
fsck on the server . (Resolved)
  • Priority - Critical
  • Affecting Server - whiskey
  • 12:39 PM : fsck has started on the server on partition /tmp
    1:11 PM  : fsck is in progress
    2:05 PM : fsck is still on progress
    2:14 PM fsck has  begun on sda2 (/var)
    2:28 PM fsck on the fsck on /dev/sda8; its the last partition to do, also the biggest.
    3:01 PM fsck is sill on progress
    3:01 PM fsck is on progress for /home
    3:39 PM fsck is still on progress
    4:23 PM fsck has been completed and the server is back online.

  • Date - 11/05/2015 14:38
  • Last Updated - 11/05/2015 18:24
AMS Packetloss (Resolved)
  • Priority - Critical
  • Affecting System - AMS Datacenter Packetloss
  • 8:05 AM PST : We have reports of packetloss at our AMS DC, we are working to resolve this and will keep you updated.

    8:18 AM PST : This has now been resolved, we appreciate the paitence it appears to have been a mitigated DDOS.

  • Date - 11/02/2015 10:04
  • Last Updated - 11/02/2015 10:18
Attack on Bills (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • There has been an attack to the server Bills.unisonplatform today 04:27 PM PDT .We are still working on it. We will update you the details through this post shortly.

    04:50 PM PDT : The attack is resolved. Feel free to contact us incase if you face any isssues.

  • Date - 11/01/2015 18:27
  • Last Updated - 11/02/2015 10:04
Attack on Bill servers (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • Hi,

    There has been an attack to the server Bills.unisonplatform today 8:21 PM PDT .We are still working on it. We will update you the details through this post shortly.

    The attck to the Bills server has been successfully mitigated.(Saturday, 31 October 2015 Pacific Time (PDT) ). 

    We are closing out this thread.

  • Date - 10/31/2015 22:16 - 10/31/2015 22:57
  • Last Updated - 10/31/2015 22:57
Maintenence in golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 10/31/2015 05:51 We are performing server maintence in golf.unisonplatform.com. Server will be back online soon.

    10/31/2015 06:11 We have successfully completed the maintenence. The  server is back online.

  • Date - 10/31/2015 05:51 - 10/31/2015 06:15
  • Last Updated - 10/31/2015 06:15
Server Maintanence S8A7.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • Thu Oct 29 22:01:26 PDT 2015

    We are taking down S8A7.unisonplatform.com for maintanence.
    Maintenance has completed and the server is back online at 22:32 PDT 2015

  • Date - 10/30/2015 00:00 - 10/30/2015 00:33
  • Last Updated - 10/30/2015 00:33
Server Down (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • 11:25 PST : Gladiator is down, we have tried a graceful reboot and that has not remedied the situation we are not working on other resolutions.

    12:20 PST : Gladiator is back up, it appears we had an enormous amount of outbound 'abuse' or spam which caused the issue, we are working on mitigating this customer and appreciate your patience.

  • Date - 10/29/2015 13:24
  • Last Updated - 10/29/2015 14:21
FS error on / partition (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • 10:45AM PST : We could see FS error on / partition. We are performing FSCK on / partition.

    12:09 PST : We are currently performing an FSCK.

    12:31 PST : We are still working on completing the FSCK, we appreciate your patience.

    12:42 PST : We are rebooting the server and the FSCK is complete.

    12:51 PST : We are facing issues with boot and are working to resolve thie server.

    1:07 PST : Currently running another FSK on one of the mounted drives.

    1:54 PST : Blue is back online.

  • Date - 10/21/2015 12:41
  • Last Updated - 10/21/2015 15:54
Los Angeles Servers Packet Loss (Resolved)
  • Priority - Critical
  • Affecting System - VPS/Shared/Reseller
  • 7:42AM PST : Roughly 15 minutes ago, one of our VPS servers was hit with a large DDOS attack it is now being null routed and service is expected to be back up very shortly, this attack is on one vps but the attack is so large it is causing service disruptions on the entire rack. We will keep you updated with progress via this network thread.

    8:08AM PST : The issue has been mitigated we are still seeing a few lingering servers with issues and are working feverishly to bring back all these services!

    8:33AM PST : The issue has been fully rectified, we are now closing the network thread, if you still have any remaining issues please do submit a ticket.

  • Date - 10/21/2015 09:41
  • Last Updated - 10/21/2015 10:34
Maintenance in SR27.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • 10/20/2015 07:48    /var partition is experiencing file system error and we are forced to do the needed maintenance now.
                                     We will be updating the details soon. Currently the maintenance is in progress.
                                     Please hold on for further updates.


    10/20/2015 08:48   Maintenance is over and the server is back online.
                                   Now everything back to normal and seems perfect.

  • Date - 10/20/2015 07:48 - 10/20/2015 09:04
  • Last Updated - 10/20/2015 09:04
New security check for WordPress Domains (Resolved)
  • Priority - Medium
  • Affecting Server - Black2
  • Tue Oct 20 03:23:48 PDT 2015

    We have  installed new security check on the server black2.unison.Bots pass random user/pass as arguments and attack using wp-login.php. When they suceed on a user pass combination, they will try to exploit that user/website and eventually server. When we have protection like this, bots will never get access. You guys just need to provide the username showing in the box and the answer of question (just some maths) as password , youwill be redirecting to wp-login page.
     
    Please contact us if you have any doubts on it.

  • Date - 10/20/2015 05:26 - 01/07/2016 17:35
  • Last Updated - 10/20/2015 05:28
New security check for WordPress Domains (Resolved)
  • Priority - Medium
  • Affecting Server - bills (EU)
  • Tue Oct 20 11:18:22 BST 2015

    We have  installed new security check on the server bills.unison.Bots pass random user/pass as arguments and attack using wp-login.php. When they suceed on a user pass combination, they will try to exploit that user/website and eventually server. When we have protection like this, bots will never get access. You guys just need to provide the username showing in the box and the answer of question (just some maths) as password , youwill be redirecting to wp-login page.
     
    Please contact us if you have any doubts on it.


     

  • Date - 10/20/2015 04:54 - 01/07/2016 17:35
  • Last Updated - 10/20/2015 05:25
Mysql maintenance on packers.unisonplatform.c (Resolved)
  • Priority - Medium
  • Affecting Server - packers (EU)
  • Hi,

    The server DBMS have faced a sudden issue which led to the crash of  some databases on the server. We have already corrected this issue and currently we are restoring the crashed db's on the server.

    7:59 PM Restoration is still in progress

    1:22 AM Restoration is still on progress

    13:40 PM Restoration is still on progress

    15:41 PM  Final maintenance is going on. Every thing will be back online soon.

    19:34 PM Final maintanenance is going on. Every thing will be back online soon.

    08:30 PM Final maintanenance is going on. Every thing will be back online soon.

    09:48 PM Final maintanenance is going on. Every thing will be back online soon.




    - 2:29pm PST - Cleaning up and bringing back fully online.

  • Date - 10/17/2015 14:41 - 10/18/2015 18:19
  • Last Updated - 10/18/2015 18:19
Wp_attack (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • We have experienced wp_attack with the server and blocked the ip : 142.4.0.169

    --------------------------------
    [Tue Oct 13 14:31:06.623414 2015] [:error] [pid 12554:tid 139863422568192] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N6qLb@F0AADEK4@IAAADZ"]
    [Tue Oct 13 14:31:09.761297 2015] [:error] [pid 12554:tid 139863600895744] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N7aLb@F0AADEK5BMAAADI"]
    [Tue Oct 13 14:31:09.964888 2015] [:error] [pid 9672:tid 139863139342080] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N7aLb@F0AACXIaZEAAAB0"]
    ----------------------------
    11:38 AM PDT

  • Date - 10/13/2015 13:35
  • Last Updated - 10/18/2015 13:35
Maintanence in packers.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • 10/17/2015 09:42    We are forced to do some maintenance in the server and the  maintenance is in progress. We are extremely sorry for the inconvenience caused.
                                    The server will be back online soon.


    10/17/2015 10:30    The maintanence has been completed.,the server is up now. Thanks for your cooperation.

  • Date - 10/17/2015 09:42 - 10/17/2015 10:42
  • Last Updated - 10/17/2015 10:42
Maintanence in cardinals.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • 10/17/2015 04:11    Server needs an immediate reboot for unavoidable maintenance and we have rebooted the server. However it might take some time to get the server back online.
                                    Thanks for your cooperation.


    10/17/2015 04:45    The maintanence is still ongoing.   Thanks for your cooperation.

    10/17/2015 05:00    The server has been successfully rebooted. Thanks for your cooperation.

  • Date - 10/17/2015 04:11 - 10/17/2015 05:12
  • Last Updated - 10/17/2015 05:11
Maintanence in colts.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • 10/17/2015 04:14      Server needs an immediate reboot for unavoidable  maintenance and we have rebooted the server. However it might take some time to get the server back online.
                                      Thanks for your cooperation.

    10/17/2015 04:35     THe server has been successfully rebooted and the server is up now. Thanks for your cooperation.

  • Date - 10/17/2015 04:14 - 10/17/2015 04:38
  • Last Updated - 10/17/2015 04:37
kernel upgrade on the server dfw003 (Resolved)
  • Priority - Critical
  • Affecting Server - texans
  • kernel upgrade on server on node server dfw003 on 11:10 PM

    kernel upgrade on server dfw003 completed successfully.

  • Date - 10/17/2015 01:11 - 10/17/2015 01:31
  • Last Updated - 10/17/2015 01:30
kernel upgrade on the server dfw003 (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • Kernel upgrade on the node server dfw003 on 11:10 PM

    kernel upgrade on server dfw003 completed successfully.

  • Date - 10/17/2015 01:04 - 10/17/2015 01:30
  • Last Updated - 10/17/2015 01:29
Server maintence in ns100.eleven2.co (Resolved)
  • Priority - Critical
  • Affecting System - ns100.eleven2.com
  • 10/15/2015 10:37 Maintenence in ns100.eleven2.com. We are curently working on it.
    10/15/2015 10:43 The server is backonline after maintenence.

  • Date - 10/15/2015 12:37 - 10/15/2015 14:31
  • Last Updated - 10/15/2015 14:31
Seems attack on colo4 (Resolved)
  • Priority - Critical
  • Affecting Other - Seems attack on colo4
  • We are  currently facing attack on servers in colo4 dc.

    2:12 PM PDT

    servers are working fine now.

  • Date - 10/13/2015 16:07 - 10/13/2015 16:38
  • Last Updated - 10/13/2015 16:38
Performing fsck (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 1:08 AM PDT we are doing fsck on /var partition

    1:54 AM PDT fsck completed

  • Date - 10/12/2015 03:07 - 10/12/2015 03:54
  • Last Updated - 10/12/2015 03:54
Performing fsck (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 12:15 AM PDT we are doing fsck on /var partition



    12:19 AM PDT fsck postponed

  • Date - 10/12/2015 02:12 - 10/12/2015 02:20
  • Last Updated - 10/12/2015 02:20
Packet loss in ams servers (Resolved)
  • Priority - Critical
  • Affecting Other - ams servers
  • 1:00 AM PDT  All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.

    1:44 AM PDT we are still working on this. Please hold on for further updates.

    2:45 AM PDT Packet loss on server has been fixed now and all the services are running fine.


    7:51 AM Wednesday, 7 October 2015 experiecning  packet loss on the ams servers.

    8:10 AM Wednesday, 7 October 2015 Issues are fixed and the serices are running fine.

    2:52 PM Wednesday, 7 October 2015 All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.

    3:14 PM Wednesday, 7 October 2015  Packet loss on server has been fixed now and all the services are running fine.

    5:30 PM Wednesday, 7 October 2015  All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.

    Packet loss on server has been already fixed  and all the services are running fine.

  • Date - 10/05/2015 02:56
  • Last Updated - 10/08/2015 00:50
Swirch Upgrade (Resolved)
  • Priority - Critical
  • Affecting Other - LA DC
  • Wed Oct  7 22:14:32 PDT 2015

    We will be upgrading our switch in LA DC. There is will be a down time of less than 30 minutes.

    Wed Oct  7 22:48:17 PDT 2015

    The switch upgrade has been completed and all servers is back online.

  • Date - 10/08/2015 00:12
  • Last Updated - 10/08/2015 00:48
Core Router Reboot (Resolved)
  • Priority - Critical
  • Affecting Other - LA DC
  • We will be rebooting a core router in Los Angeles.  The downtime should be 5-10 minutes.

  • Date - 10/05/2015 21:16
  • Last Updated - 10/07/2015 16:59
Packet loss in ams servers (Resolved)
  • Priority - Critical
  • Affecting Other - ams servers
  • 8:48 AM PDT All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.
    9:40 AM PDT Our senior technicians are still working on it. Thank you for your co-operation.
    11:30 AM PDT We are still working on resolving the issue. Thank you for your co-operation.
    12:20 PM PDT We are still working on resolving the issue. We will keep you posted.
    01:10 PM PDT Our DC technicians are working vigorously. Thank you for your co-operation.
    02:00 PM PDT Our DC technicians are working vigorously. Thank you for your co-operation.
    02:30 PM PDT Our DC technicians are still working on it. Thank you for your co-operation.
    03:00 PM PDT The issue now resolved.

    Thank you for your co-operation and understanding.

  • Date - 10/06/2015 10:48 - 10/06/2015 17:38
  • Last Updated - 10/06/2015 17:38
Backup4 Backup Server Rebuild (Resolved)
  • Priority - Critical
  • Affecting Other - Backup4 (See Description for Server List)
  • Backup restores will be unable for roughly 24 hours while the Backup4 backup server has a RAID rebuild after a multiple harddrive failure.

    The affected servers:

    S4X8.unisonplatform.com
    S8A7.unisonplatform.com
    SR27.unisonplatform.com
    alpha.unisonplatform.com
    dfw001.unisonplatform.com
    dfw007.unisonplatform.com
    dfw008.unisonplatform.com
    dfw009.unisonplatform.com
    golf.unisonplatform.com
    kilo.unisonplatform.com
    panthers.unisonplatform
    quebec.unisonplatform.com
    r3nr.unisonplatform.com
    zulu.unisonplatform.com
    victor

    delta

    romeo

    black2
    yellow
    green

  • Date - 10/02/2015 16:21 - 10/05/2015 20:59
  • Last Updated - 10/02/2015 16:13
fsck on the server . (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • 3:47 PM initiated fsck on the server .

  • Date - 09/28/2015 17:46
  • Last Updated - 09/30/2015 19:55
port 25 blocked in the server packers.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • 8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
    1:50 PM PDT issue has been fixed and enabled back port 25

  • Date - 09/23/2015 10:50
  • Last Updated - 09/23/2015 15:10
port 25 blocked in the server foxtrot.unisonp (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • 8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
    12:50 PM PDT The spamming issue is reolved . Enabled back port 25 .

  • Date - 09/23/2015 10:41
  • Last Updated - 09/23/2015 15:09
port 25 blocked in the server xray.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
    12:30 PM   resolved the spamming issue. changed the ports  back to 25.

  • Date - 09/23/2015 10:49
  • Last Updated - 09/23/2015 14:34
Quota check on servers tampa, bills & buc (Resolved)
  • Priority - Critical
  • Affecting Other - Tampa and Bucks
  • Tampa, Bills and Bucks are currently offline running a quota check.

    The quota checks are now completed.

  • Date - 09/22/2015 17:12
  • Last Updated - 09/22/2015 17:45
Maintanence in xray.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 09/21/2015 20:53   As part of an immediate maintenance needed for the server - xray.unisonplatform.com - we were forced to reboot the server. The maintenance is in progress and the server will be back online soon. Thanks for the cooperation.

    09/21/2015 21:13   The server has sucessfully rebooted. Thanks for the cooperation.

  • Date - 09/21/2015 20:53
  • Last Updated - 09/21/2015 21:18
Maintanence in uniform.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 09/21/2015 20:46   As part of an immediate maintenance needed for the server - uniform.unisonplatform.com - we were forced to reboot the server. The maintenance is in progress and the server will be back online soon. Thanks for the cooperation.

    09/21/2015 20:46  The server has rebooted sucessfully. Thanks for the coorporation.

  • Date - 09/21/2015 20:46
  • Last Updated - 09/21/2015 20:57
Kernel Upgrades and Reboots (Resolved)
  • Priority - Critical
  • Affecting Other - AMS Datacenter
  • All servers and VPS in our AMS data center will be rebooted to apply a kernel upgrade.  Downtime should be minimal.

    All reboots are completed and all servers are online.

  • Date - 09/21/2015 16:30 - 09/21/2015 19:24
  • Last Updated - 09/21/2015 19:24
Down for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Cavaliers (LAX)
  • For an emergency maintenance for the server - cavaliers.unisonplatform.com - we are forced to reboot the server to correct the quota issues.<br />The server will be back online very soon.<br /><br />Thanks for your co-operation

  • Date - 09/21/2015 00:36 - 09/21/2015 01:07
  • Last Updated - 09/21/2015 00:36
Down for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Warriors (LAX)
  • For an emergency maintenance for the server - warriors.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
    The server will be back online very soon.

    Thanks for your co-operation

  • Date - 09/21/2015 00:34 - 09/21/2015 01:07
  • Last Updated - 09/21/2015 00:35
Down for maintenance - nets.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • For an emergency maintenance for the server - nets.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
    The server will be back online very soon.

    Thanks for your co-operation

  • Date - 09/21/2015 00:17 - 09/21/2015 00:35
  • Last Updated - 09/21/2015 00:18
Down for maintenance - lions.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • For an emergency maintenance for the server - lions.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
    The server will be back online very soon.

    Thanks for your co-operation

  • Date - 09/20/2015 23:55 - 09/21/2015 00:09
  • Last Updated - 09/20/2015 23:56
Down for maintenance - niners.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • 9:35 PM : Sunday, 20 September 2015: Pacific Time (PT)
    For an emergency maintenance for the server - niners.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
    The server will be back online very soon.

    Thanks for your co-operation

  • Date - 09/20/2015 23:33 - 09/20/2015 23:55
  • Last Updated - 09/20/2015 23:36
maintenance on celtics.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 4:05 AM PDT Maintainance on celtics.unisonplatform.com for correcting the quota issue.
    Server will be back online soon.

    5:17 AM PDT quota initialisation is still in progress.

    6:25 AM PDT Maintenance has been completed. The server is up and running fine now.


  • Date - 09/20/2015 06:04 - 09/20/2015 08:27
  • Last Updated - 09/20/2015 08:27
maintenance on greens.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Green
  • 4:05 AM PDT Maintainance on greens.unisonplatform.com for correcting the quota issue.
    Server will be back online soon.

    5:17 AM PDT quota initialisation is in progress.

    5:39 AM PDT Maintenance is completed. The server is up and running fine now.

  • Date - 09/20/2015 06:06 - 09/20/2015 07:43
  • Last Updated - 09/20/2015 07:42
Maintanence in celtics.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 09/17/2015 02:23         As part of an immediate maintenance, we are forced to reboot the server now. The server will be back online very soon.

    09/17/2015 03.17         The server maintenance is going on. The server will be back online very soon.

    09/17/2015  04:13        The server reboot is sucessfully completed. Thanks for the corporation .

  • Date - 09/17/2015 02:23 - 09/17/2015 05:16
  • Last Updated - 09/17/2015 05:16
Maintanence in washington.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 09/17/2015 00:29       As part of an immediate maintenance, we are forced to reboot the server now. The server will be back online very soon.


    09/17/2015 01:15       Maintenance has been completed and the server is back online.Now everything seems perfect. Thanks for the co-operation.

  • Date - 09/17/2015 00:29 - 09/17/2015 01:18
  • Last Updated - 09/17/2015 01:17
Easy Apache (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • 9:48 PM Easy Apache started
    10:49 PM easy apache is over

  • Date - 09/14/2015 23:48
  • Last Updated - 09/15/2015 00:50
Maintenance is going on server saints (Resolved)
  • Priority - Critical
  • Affecting Server - saints
  • 6:46 PM PDT Maintenance is going on server
    7:22 PM PDT Maintenance is under progress. Issue with the firewall, we have checking it.

    8:09 PM PDT Maintenance is under progress. We will updated you once it is completed.
    8:18 PM PDT Issue with the firewall has been fixed. server is up now. Now we are proceeding with the kernel upgrade.

    Sat Sep 12 20:30:36 PDT 2015

    Kernel upgrade has been completed. Server is online now and all the services are working fine

  • Date - 09/12/2015 20:45
  • Last Updated - 09/12/2015 22:31
performing fsck on november.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • 10.39 PM  We are performinf fsck on /var parttition. Please hold on for further updates.

    The mintenance has been completed


  • Date - 09/09/2015 00:38 - 09/10/2015 03:19
  • Last Updated - 09/10/2015 03:19
Maintenance on server r9wk.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • Aug 28 21:57:19 PDT -- A mintenance is needed on the server and we are starting this. We will update you the status through this thread.

    Aug 28 11:45  PST  The mintenance has been completed. The server is back to online.

  • Date - 08/28/2015 23:56 - 08/29/2015 01:49
  • Last Updated - 09/10/2015 03:15
Maintenence in S8A7.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 09/10/2015 02:30 Maintenence on S8A7.unisonplatform.com

    09/10/2015 03:15 S8A7.unisonplatform.com was down for the kernel upgarde and now it is back online on the new kernel.

  • Date - 09/10/2015 02:30 - 09/10/2015 03:14
  • Last Updated - 09/10/2015 03:14
Maintenence in S8A7.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 09/05/2015 04:51 Mintence in S8A7.unisonplatform.com. Server will be back  online soon.

    09/05/2015 05:50 S8A7.unisonplatform.com is back online.

  • Date - 09/05/2015 04:51 - 09/05/2015 06:16
  • Last Updated - 09/05/2015 06:16
performing fsck on bengals.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 1:56 PM PST We have detected a file system error on / partition. We are performing fsck on the / partition now.

    2:35 PM PST fsck still in progress.

    3:14 PM PST fsck still in progress and is about to finish.

    3:39 PM PST We have swapped out the raid card and updated the motherboard and bios firmware. fsck still undergoing.

    5:23 PM PST fsck still in progress

    5:39PM PST fsck is still in progress

    07:15PM PST fsck is still in progress

    8:07:15PM  PST  fsck is still in progress

    8:51 PM PST  fsck is still in progress

    9:30 PM PST  fsck is still in progress

    10:17 PM PST fsck is still in progress

    10:43 PM Fsck is still in progress. Meanwhile we are restoring data to new server. We will keep you posted.

    11:28PM PST We have restored 34.2 GB so far.

    12:41PM PST Restored 57GB so far.

    2:12 AM PST  restored 90 GB so far.

    5:04 AM PST restored 158G so far.

    5:48 AM PST restored 173G so far.

    7:43 AM  PST restored 211G so far.

    9:49 AM PST restored  255G so far.

    10:29 AM PST restored 258G so far

    11:03 AM PST resored 259G so far

    11:33 AM PST resored 260G so far

    12:05 PM PST restored 267G so far

    12:31 PM PST restored 271G so far

    1:11 PM PST restored 286G so far

    1:37 PM PST restored 293G so far

    2:42 PM PST restored 311G so fart

    3:19 PM PST restored 319G so far

    3:46 PM PST restored 322G so far

    4:27 PM PST restored 337G so far

    5:14 PM PST restored 347G so far

    5:59 PM PST restored 361G so far

    6 :37 PM PST restored 371G so far

    7 : 15 PM resrored 382G so far

    8:18 PM restored 396G so far
    9:20 PM PM restored 418G so far
    10:13 PM restored 435G restored so far
    10:55 PM restored 440G  so far
    11:42 PM restored 457G so far
    12:47 AM restord  463G so far
    2:52 AM 498G stored so far

    4:25AM Restored 481.3 GB

    6:25AM Restoration is in progress

    The restoration process has been completed successfully and the server is perfect now.

    Thank you for your co-operation.


  • Date - 09/02/2015 15:58 - 09/04/2015 10:19
  • Last Updated - 09/04/2015 10:18
performing fsck on browns.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • 1:56 PM PST We have detected a file system error on / partition. We are performing fsck on the / partition now.

    2:35 PM PST fsck still in progress.

    3:14 PM PST fsck still in progress and is about to finish.

    3:39 PM PST We have swapped out the raid card and updated the motherboard and bios firmware. fsck still undergoing.

    5:23 PM PST fsck still in progress

    6:01 PM PST fsck is still in progress

    6:32 PM PST fsck is completed and the server is up and running fine.

  • Date - 09/02/2015 15:54 - 09/02/2015 20:34
  • Last Updated - 09/02/2015 20:34
Server under maintainance (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • The server is under maintiannace 9:23 PM

  • Date - 09/01/2015 23:21 - 09/02/2015 06:52
  • Last Updated - 09/01/2015 23:23
Maintanance in bears.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 9:16 PM PST  We are performing easyapache on bears.unisonplatform.com for security hardening.
    10:48 PM PST easyapache is in progress.
    12:42 AM PST easyapache successfully completed. Server is running fine.

  • Date - 08/30/2015 23:16 - 08/31/2015 02:43
  • Last Updated - 08/31/2015 02:43
Maintanance in ravens.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 1:02 AM PST We are performing easyapache on ravens.unisonplatform.com for security hardening.

    Maintainance on ravens.unisonplatform.com has completed. 3:07 AM

  • Date - 08/30/2015 03:01
  • Last Updated - 08/30/2015 05:07
Disk space issue in ravens.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 08/27/2015 18:22 We are working on the disk space issue of ravens.unisonplatform.com

  • Date - 08/27/2015 18:22
  • Last Updated - 08/28/2015 23:56
Server Maintenence in bengals.unisonplatform. (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 08/27/2015 15:33 bengals.unisonplatform.com will go offline now for maintence. Will be back online very soon.

  • Date - 08/27/2015 15:33
  • Last Updated - 08/27/2015 15:55
Server Maintenence in browns.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • 08/27/2015 15:42 browns.unisonplatform.com will go offline now for maintenence. Will be back online very soon.

  • Date - 08/27/2015 15:42
  • Last Updated - 08/27/2015 15:55
Ongoing Attack (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 1:30pm PST - Server is currently under attack, we are working on bringing this back up as soon as possible
    Resolved attack, back up

  • Date - 08/27/2015 15:30
  • Last Updated - 08/27/2015 15:55
Ongoing Attack (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • 1:30pm PST - Server is currently under attack, we are working on bringing this back up as soon as possible

    Resolved attack, back up

  • Date - 08/27/2015 15:33
  • Last Updated - 08/27/2015 15:55
Performing FSCK in the server golf.unison (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 07:40 PM PST Performing FSCK on /var partition in the server golf.unison. The server is will be up shortly.

    08:15 PM PST FSCK has been completed and the server is working fine now.

  • Date - 08/25/2015 21:24 - 08/25/2015 22:15
  • Last Updated - 08/25/2015 22:15
Drive replacement on juliet.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - juliet
  • Hi,

    We are performing a drive replacement on the server juliet.unisonplatform.com and there should be a downtime of few minutes. We will upate the status

    11:42 PM PST : The server is already up after the drive replacement.

  • Date - 08/25/2015 00:59
  • Last Updated - 08/25/2015 01:43
performing fsck on r47e.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R47E
  • 10:44 PM PST  Performing fsck on r47e.unisonplatform.com

    11:54 PM PST Fsck is still in progress

    12:58
    :22AM  File system check still ongoing on home partition

    3:10 AM File system check has been completed. All the services are back online.

  • Date - 08/22/2015 00:44
  • Last Updated - 08/22/2015 05:11
Datacenter Maintenance in Los Angeles (Resolved)
  • Priority - Critical
  • Affecting Other - LA DC
  • At 21:00 (9PM PST) Monday August 17, 2015, we will be performing a UPS maintenance..   At this time the UPS will be taken out of the loop and we will be on straight utility power at this time.  No downtime is expected.  The window is 4 hours, but we expect it will take approximately 2 hours to complete.

    As of 23:22, the maintence has been completed.  No issues occured.

  • Date - 08/14/2015 17:10
  • Last Updated - 08/18/2015 01:23
Quota maintenance in cardinals.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • 10:53 PM -- Quota maintenance on the server cardinals.unisonplatform.com has been started. We will update you the status.

    Maintenace is completed and the server is back online.

  • Date - 08/17/2015 00:52
  • Last Updated - 08/17/2015 01:45
Maintenance on colts.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • Starting maintenace for quota fix on colts server.

    Maintenance is still under progress, will update the status shortly.

    We are still working on fixing the quota issue and will keep you updated.

    This has been successfully completed and the server is back online.

  • Date - 08/16/2015 23:09
  • Last Updated - 08/17/2015 00:45
Server Maintenence in colts.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • 08/16/2015 14:29 We are performing a server maintenence in colts.unisonplatform.com. The server will be backonline soon.

    08/16/2015 15:00 The maintenence is successfully completed. The server is back online.

  • Date - 08/16/2015 14:29 - 08/16/2015 15:04
  • Last Updated - 08/16/2015 15:04
Fsck on the server is initiated. (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Fsck on the server is initiated./usr partion. The services will be down. 6:57 PM CST

    the fsck is completed and the server is back online


  • Date - 08/12/2015 18:52
  • Last Updated - 08/12/2015 20:10
e2host1003 reboot (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • 08/11/2015 00:17 We're rebooting e2host1003 to attach new backup drive. The server will be unreachable for a few minutes.

    We are still working on it and will update you once it is completed.

    Server is under maintenance. we will keep you updated.


  • Date - 08/11/2015 00:17 - 08/11/2015 02:12
  • Last Updated - 08/11/2015 01:34
Maintenance is going on server r9wk.unisonpla (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • Hi,

    Maintenance is going on server r9wk.unisonplatform.com. We will let you know the details shortly.

    08/08/2015

    Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.

    08/08/2015 23:25:09


    Maintenance is currently going on server r9wk.unisonplatform.com. We will keep you updated.

    08/09/2015 0:39:58

    Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.

    01:42:25

    2:53 AM PST  Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.

    3:39 AM PST Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.



    3:56 AM PST Maintance has been completed. The server is up and running fine.

  • Date - 08/09/2015 00:01 - 08/09/2015 05:57
  • Last Updated - 08/09/2015 05:57
performing fsck on sr27.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • 4:39 AM PST This is to inform you that a filesystem check has been iniitated

    5:56 AM PST fsck still in progress

    6:25 AM PST fsck has been completed. Server is up and running fine now.

  • Date - 08/08/2015 06:38 - 08/08/2015 08:26
  • Last Updated - 08/08/2015 08:26
performing fsck on r9wk.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • 5:48 AM PST performing fsck on r9wk.unisonplatform.com
    5:52 AM PST fsck completed on r9wk.unisonplatform.com. server is up and running fine now.


  • Date - 08/06/2015 07:46 - 08/06/2015 07:54
  • Last Updated - 08/06/2015 07:53
Disk Space issues (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • The server is under maintainace for correcting disk space isseus. 2:30 PM. We will let you know the details. Please hold on.
    Maintainence is complete .The server is back online


  • Date - 08/04/2015 14:29
  • Last Updated - 08/04/2015 15:00
Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • A Kernel upgrade is initiated on the server 1:44 PM
    Kernel upgrade has succesfully completed

  • Date - 08/04/2015 13:44
  • Last Updated - 08/04/2015 13:59
Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • A Kernel upgrade is initiated on the server 1:44 PM CST
    Kernel upgrade has succesfully completed

  • Date - 08/04/2015 13:43 - 08/04/2015 13:58
  • Last Updated - 08/04/2015 13:58
Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • A Kernel  upgrade is inititated on the server. 1:20AM
    Kernel upgarde suceesfully completed

  • Date - 08/04/2015 13:19 - 08/04/2015 13:42
  • Last Updated - 08/04/2015 13:42
Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • A Kernel upgrade is initiated on the server 1:20 PM CST
    Kernel upgarde suceesfully completed .

  • Date - 08/04/2015 13:21 - 08/04/2015 13:43
  • Last Updated - 08/04/2015 13:42
maintenance going on on Asia servers (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • Hi,

    Maintainance is going on server yankee.unisonplatform.com. We will update you the details soon.

    It was a netwok issue . Now it is resolved 12:40 AM 

    01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
    I was able to find this status page on their site;

    http://www.iinet.net.au/status/

  • Date - 07/30/2015 00:14 - 08/07/2015 11:42
  • Last Updated - 07/30/2015 01:55
Maintenance is going on Asia servers. (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • Hi,

    Maintainence is going on the server vikings.unisonpaltform.com We will let you know the details shortly. 12:26 AM CST

    It was a network issu Now it is resolved : 12 45 AM CST

    01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
    I was able to find this status page on their site;

    http://www.iinet.net.au/status/

  • Date - 07/30/2015 00:23 - 07/30/2015 05:47
  • Last Updated - 07/30/2015 01:54
Maintenance on Asia servers. (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • Maintainence is going on the sever Eagles.unisonplatform.com . We will let you know the details shortly. 12:20 AM

    It was a network issue. Now it is resloved. 12:45 AM

    01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
    I was able to find this status page on their site;

    http://www.iinet.net.au/status/

  • Date - 07/30/2015 00:20 - 07/30/2015 05:47
  • Last Updated - 07/30/2015 01:53
Maintenance going on server gladiator (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • Hi,

    Maintenance is going on server gladiator.unisonplatform.com. We will let you know the details shortly.

    It was a network issue. Now it is resolved. 12:40 AM

    01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
    I was able to find this status page on their site;

    http://www.iinet.net.au/status/

  • Date - 07/30/2015 00:17 - 07/30/2015 05:47
  • Last Updated - 07/30/2015 01:53
Maintenance is going on (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • miaintanence in the server is going on 12 :19 AM

    It was a network issue. Now it is resolved. 12 :40 AM

  • Date - 07/30/2015 00:16 - 07/30/2015 05:47
  • Last Updated - 07/30/2015 01:00
Maintenance is going on the Asia servers. (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • Hi,

    Maintainence is going on the server Knicks.unisonplatform.com . We will let you know the details hortly. 12 :30 AM
    It was a netwok issue. It is now resolved. 12 : 45 AM

  • Date - 07/30/2015 00:28 - 07/30/2015 05:47
  • Last Updated - 07/30/2015 00:46
DDOS in Amsterdam (Resolved)
  • Priority - Critical
  • Affecting Other - AMS Datacenter
  • Out Amsterdam location is currently being hit with a DDOS attack.  We will post further updates shortly.

    Update 6:41 pm CST :
    ETA 20 minutes to resolve any remaining network issues.

    Update: 6:42 pm CST:

    The issues are now resolved.

  • Date - 07/29/2015 18:09 - 07/29/2015 20:18
  • Last Updated - 07/29/2015 18:42
Please upgrade wordpress on ravens.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 11:47 AM PST Recently we are facing large number of wordpress attacks to various domains on the server. The attack are from different IPs so that it will be difficult to control. Wordpress have addressed its bugs on the latest versions and we will  suggest everyone to upgrade wordpress. Please upgrade wordpress on  domains on the server ravens.unisonplatform to prevent heavy wordpress attack.


  • Date - 07/29/2015 13:43 - 08/07/2015 11:42
  • Last Updated - 07/29/2015 13:55
Taking down server r9wk.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • Mon Jul 27 20:42:29 PDT 2015

    We are taking down server r9wk.unisonplatform.com for quote re initialization. We will keep you posted.

    Mon Jul 27 21:23:56 PDT 2015

    The server is back online and everything is fine now.

  • Date - 07/27/2015 22:44
  • Last Updated - 07/27/2015 23:26
File system check (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • This is to inform you that a filestystem check has been iniitated 2:58 AM CST

                                                                                          

    file system check is currently on progress    4:33 AM CST 

    The file system check is still going on. The serever will be soon back online.  5:03 AM CST

    The file system check has been completed successfully. 7:30 AM CST

  • Date - 07/26/2015 02:56 - 07/26/2015 10:22
  • Last Updated - 07/26/2015 10:22
fsck on golf (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 07/24/2015 05:20. Currently running fsck in /var on golf since it got readonly.

    07/24/2015 06:05. We are still working on it.

    07/24/2015 06:40. The file system check is still going on. It will be over soon.

    07/24/2015 07:20. We are still working on it.

    FSCK is still in progress and will update the status shortly.

    11:00 AM PST FSCK is on going in the server.

    02:35 PM PST FSCK is currently undergoing.

    06:30 PM PST Once FSCK has been completed, still  the /var partition has some issues, so we are restoring /var partition from r1soft.
    7:40 PM : PST Restoring has completed we are verifying all the services.
    9:41 PM PST Verification is completed and the server is online. 

  • Date - 07/24/2015 05:20 - 07/24/2015 23:42
  • Last Updated - 07/24/2015 23:42
/' partition has been filled in the serv (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 04:00 PM PST   '/' partition has been filled in the server. Exim is currently stopped. We are working on this.

    06:40 PM PST  The issue has been fixed now.

  • Date - 07/24/2015 18:36 - 07/24/2015 20:39
  • Last Updated - 07/24/2015 20:39
Quota check on the server (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • 11:35 PM Tuesday, Central Time (CT): We are performing quota check on the server. Please hold on for further updates.

    11:20 AM PST Quota check has been completed.

  • Date - 07/21/2015 23:35 - 07/24/2015 13:22
  • Last Updated - 07/24/2015 13:22
Server Maintenence in s8a7 (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • 07/24/2015 05:25.As part of server maintenance, s8a7 is forced to take down offline. It will be over soon and server will be back online.

    07/24/2015 06:05. We are still working on it.

    07/24/2015 06:40. The file system check is still going on. It will be over soon.


    07/24/2015 07:20. We are still working on it.

    Chassis swap is in progress and the ETA is around 1 hour.

    11:00 AM PST We are currently running FSCK in the server

    11:10 AM PST FSCK has been completed. Server is up now.

  • Date - 07/24/2015 05:25 - 07/24/2015 13:09
  • Last Updated - 07/24/2015 13:09
File system check (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • This ts to inform that a file system check is currenly on the server 12:11 AM CST
    file system check is completed

  • Date - 07/24/2015 00:09 - 07/24/2015 01:50
  • Last Updated - 07/24/2015 01:50
Maintenance on R3NR (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • 1:31 AM Sunday, Central Time (CT)  Server is currently down and our senior admins are working on it. Please hold on for further updates

    01:33 AM Sunday,Central Time (CT) Our senior admin is still working on it. We will be resolving it soon.

    Issue has been resolved



  • Date - 07/19/2015 01:31
  • Last Updated - 07/21/2015 23:37
Apache down in the server SB5Y. (Resolved)
  • Priority - Critical
  • Affecting Server - SB5Y
  • 08:45 AM PST Apache down in the server. We are currently working on it.

    09:20 AM PST We are currently working this with cPanel team and ClouldLinux team. This will be resolved as soon as possible.

    10:27 AM PST We are currently performing a cPanel upgrade on the server. and will update you the status shortly.

    12:30 PM PST The issue with "YUM" has been fixed. Currently we are performing easyapache on the server to solve the issue with apache.

    01:00 PM PST The issue has been fixed now and the apache is up now.

  • Date - 07/21/2015 11:42 - 07/21/2015 15:09
  • Last Updated - 07/21/2015 15:09
fsck on r3nr server (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Fsck on /var of r3nr server and its in progress . We will update you the status as soon as it is completed.

    We are still working on the issue and will update you as soon as the issue is fixed.

    2:21 PM PST file system check of /var is completed. server is running fine.


  • Date - 07/18/2015 08:22 - 07/18/2015 16:23
  • Last Updated - 07/18/2015 16:23
Flashcache on the server (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • Sat Jul 18 01:24:06 PDT 2015 We are enabling flashcache on the server. Please hold on for further updates.



  • Date - 07/18/2015 03:14 - 07/18/2015 08:25
  • Last Updated - 07/18/2015 03:14
Flashcache on the server (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • Sat Jul 18 01:24:06 PDT 2015: We are enabling flashcache on the server. Please hold on for further updates.


  • Date - 07/18/2015 03:13 - 07/18/2015 08:25
  • Last Updated - 07/18/2015 03:13
Flashcache on the server (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • Sat Jul 18 00:15:38 PDT 2015: We are enabling flashcache on the server. Please hold on for further updates.



    1:12 AM Saturday, Pacific Time (PT)  This has been completed.


  • Date - 07/18/2015 01:18
  • Last Updated - 07/18/2015 03:13
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • 12:38 AM Saturday, Central Time (CT)    We are performing kernel  upgrade on the server. Please hold on for further updates.


    1:17 AM Saturday, Central Time (CT)  This has been completed.


  • Date - 07/18/2015 00:33
  • Last Updated - 07/18/2015 01:18
fsck in r3nr.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • 5:27 PM PST  performing fsck in the server r3nr.unisonplatform.com

    6 20:44:48 CDT  FSCK is still in progress

    Jul 16 21:02:42 CDT 2015  FSCK completed



  • Date - 07/16/2015 19:26 - 07/16/2015 21:03
  • Last Updated - 07/16/2015 21:03
Singapore (Resolved)
  • Priority - Critical
  • Affecting Other - Singapore Datacenter
  • 2:05pm PDT - We are currently experiencing network issues at our Singapore Datacenter are are working with staff to resolve this issue.

    2:13pm PDT - Issue has been resolved, will follow up.

  • Date - 07/14/2015 16:04
  • Last Updated - 07/15/2015 09:46
Rebooting the server ravens.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • Tue Jul 14 00:31:16 PDT 2015  --  Rebooting the server ravens.unisonplatform.com for completing flashcache implementation.

    This has been completed already and we are sorry for the delay in informing.

  • Date - 07/14/2015 01:34 - 07/14/2015 05:26
  • Last Updated - 07/14/2015 04:54
Flashcache implementation on server ravens (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • Sun Jul 12 01:44:21 PDT 2015 --Performing flashcache implementaion on the server ravens.unisonplatform.com. We will update you the status.

    This has been completed

  • Date - 07/12/2015 02:48 - 07/12/2015 05:51
  • Last Updated - 07/12/2015 05:51
Maintanance in rockets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Rockets (LAX)
  • 12:16 AM PST Maintanance in rockets.unisonplatform.com
    12:35 AM PST completed

  • Date - 07/12/2015 02:15 - 07/12/2015 02:35
  • Last Updated - 07/12/2015 02:35
Maintanance in jaguars.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • 11:58 PM PST maintanance in  jaguars.unisonplatform.com
    12:08 AM PST maintanance is completed

  • Date - 07/12/2015 01:58 - 07/12/2015 02:09
  • Last Updated - 07/12/2015 02:09
Maintanance in chiefs.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 11:24 PM PST we are performing kernel upgrade on chiefs.unisonplatform.com
    11:58 PM PST this has been completed

  • Date - 07/12/2015 01:23 - 07/12/2015 02:02
  • Last Updated - 07/12/2015 02:01
Maintanance in washington.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 11:24 PM PST we are performing kernel upgrade on washington.unisonplatform.com11:58 PM
    11:58 PM PST completed

  • Date - 07/12/2015 01:25 - 07/12/2015 02:01
  • Last Updated - 07/12/2015 02:00
Kernel upgrade on node server. (Resolved)
  • Priority - Critical
  • Affecting Server - Rockets (LAX)
  • This is to let you know that a kernel upgrade is initiated on the node server e2host1007. 5:09 AM CST

    Maintaince is still on progress. 6:11 AM CST

    Maintainace is over 6:31 AM CST.


  • Date - 07/11/2015 05:10 - 07/11/2015 06:32
  • Last Updated - 07/11/2015 06:32
Kernel upgrade on node server. (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • This is to let you know that the a kenel upgrade is initiated on the node server e2host1007 5:09 AM CST.

    Maintainacne is still on progress 6:11 AM CST 

    The maintainance is over . 6:31 AM CST 


  • Date - 07/11/2015 05:03 - 07/11/2015 06:33
  • Last Updated - 07/11/2015 06:31
Maintanance in cardinals.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • 1:23 AM PST  Maintanance in cardinals.unisonplatform.com

    2.10 AM PST Maintanance has been completed

  • Date - 07/11/2015 03:22 - 07/11/2015 06:25
  • Last Updated - 07/11/2015 06:24
Maintanance in colts.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • 1:23 AM PST Maintanance in  colts.unisonplatform.com

    2:10 AM PST Maintanance has been completed

  • Date - 07/11/2015 03:25 - 07/11/2015 06:23
  • Last Updated - 07/11/2015 06:23
maintanance in bengals (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • 10:52 PM PST There is some maintanance in the server bengals.unisonplatform.com going on from  10:52 PM

    12:10 AM PST Quota initialization is on progress.

    02:15 AM PST Maintanance has been completed

  • Date - 07/11/2015 00:49 - 07/11/2015 06:22
  • Last Updated - 07/11/2015 06:22
Maintenance in chiefs.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • 11.30 PM PST Maintenance in chiefs.unisonplatform.com

    03.05 AM PST Maintenance has been completed.

  • Date - 07/11/2015 01:30 - 07/11/2015 05:08
  • Last Updated - 07/11/2015 05:08
Maintenance in washington.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • 11.30 PM PST Maintenance in washington.unisonplatform.com

    03:05 AM PST Maintenance has been completed.

  • Date - 07/11/2015 01:32 - 07/11/2015 05:07
  • Last Updated - 07/11/2015 05:07
Maintenance in bears.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • 12:05 AM PST Maintenance in bears.unisonplatform.com

    03:05 AM PST Maintenance has been completed.

  • Date - 07/11/2015 02:33 - 07/11/2015 05:06
  • Last Updated - 07/11/2015 05:06
Maintenance in falcons.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • 12:05 AM PST Maintenance in falcons.unisonplatform.com

    03:05 AM PST Maintenance has been completed.

  • Date - 07/11/2015 02:34 - 07/11/2015 05:05
  • Last Updated - 07/11/2015 05:05
Maintanance in rams.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Rams
  • 2:52 AM PST we are performing fscheck due to some file system error in the server.

    3:00 AM PST fscheck completed

  • Date - 07/11/2015 04:52 - 07/11/2015 05:01
  • Last Updated - 07/11/2015 05:01
Maintenance in nets.unison (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • 11:15 PM PST  Maintenance in nets.unisonplatform

    11:25 PM PST  Maintenance has been completed

  • Date - 07/11/2015 01:11 - 07/11/2015 01:22
  • Last Updated - 07/11/2015 01:21
Maintenance in celtics.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Celtics (LAX)
  • 11:15 PM PST  Maintenance in celtics.unisonplatform.com

    11:25 PM PST  Maintenance has been completed.

  • Date - 07/11/2015 01:14 - 07/11/2015 01:22
  • Last Updated - 07/11/2015 01:21
Maintainance. on yankee server. (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • The servee is under mainatainace. 5:00 AM PST.
    The server is back on. Maintainance is completed.

  • Date - 07/03/2015 07:01 - 07/03/2015 07:31
  • Last Updated - 07/03/2015 07:30
arrow.unisonplatform.com server is down due t (Resolved)
  • Priority - Critical
  • Affecting Other - maintenance
  • <strong>12:00 PM PST: arrow.unisonplatform.com server is down due to maintenance.</strong>

    Maintenance has been completed and the server is up now.

  • Date - 07/01/2015 02:38 - 07/01/2015 02:54
  • Last Updated - 07/01/2015 02:54
FS error in server golf (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • 07:00 AM PST: We have encountered FS error in golf server. Currently performing FSCK.

    08:30 AM PST:  We are currently running FSCK in the server.

    08:50 AM PST: FSCK has been completed and server is back to online.

  • Date - 06/28/2015 09:37 - 06/28/2015 10:54
  • Last Updated - 06/28/2015 10:54
VPS Update for AMS (Resolved)
  • Priority - Critical
  • Affecting Other - AMS VPS001
  • 3:10pm PDT - Updating Kernal, will be bringing server down for a moment to update kernal.

    3:25pm PDT - Complete

  • Date - 06/23/2015 17:09
  • Last Updated - 06/23/2015 17:25
Importance of Wordpress version upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • Updated on 06/06/2015 02:28

    All clients using a Wordpress blog are recommended to upgrade to the latest Wordpress version asap.  There is a critical security update.  Full deatils can be found at https://wordpress.org/news/2015/05/wordpress-4-2-2/. Due to wordpress vulnerability server is facing spamming issues.  Please upgrade wordpress version within 24 hours, otherwise we will take necessery actions.



  • Date - 06/06/2015 02:28
  • Last Updated - 06/23/2015 17:09
Issues with golf server (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • We are facing few issues with golf server. We are working on the issue and will update the status shortly.

  • Date - 06/18/2015 02:30 - 06/18/2015 05:31
  • Last Updated - 06/18/2015 02:32
Packet loss in server (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • We are experiencing packet loss from the server and is working on resolving the issue with highest priority. We will provie an update with the status shortly.

    The issue is resolved now and the server is working fine.

  • Date - 06/18/2015 01:29
  • Last Updated - 06/18/2015 01:47
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - sierra
  • Hi,

    Wed Jun 17 16:31:49 CDT 2015--- We are doing kernel upgrade on the server and we will let you know once the task is completed.

    Wed Jun 17 16:46:53 CDT 2015---Kernel Upgrade has been completed and server is runnning on the new kernel.


  • Date - 06/17/2015 16:31
  • Last Updated - 06/17/2015 16:52
Packet loss in server (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • There is packet loss in server. We are working on it and will update the status shortly.

    The server is okay now.

  • Date - 06/15/2015 10:42
  • Last Updated - 06/15/2015 10:58
Packet loss in server (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • There is packet loss in server. We are working on it and will update the status shortly.

    The server is okay now.

  • Date - 06/15/2015 10:42
  • Last Updated - 06/15/2015 10:58
Packet loss in server (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • There is packet loss in server. We are working on it and will update the status shortly.

    The server is okay now.

  • Date - 06/15/2015 10:42
  • Last Updated - 06/15/2015 10:58
Packet loss in server (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • There is packet loss in server. We are working on it and will update the status shortly.

    The server is okay now.

  • Date - 06/15/2015 10:42
  • Last Updated - 06/15/2015 10:57
Packet loss in server (Resolved)
  • Priority - Critical
  • Affecting Server - Bulls (ASIA)
  • There is packet loss in server. We are working on it and will update the status shortly.

    The server is okay now.

  • Date - 06/15/2015 10:40
  • Last Updated - 06/15/2015 10:57
quota check in r9wk.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • 04:15:36 PDT 2015 We are currently performing quota check in r9wk.unisonplatform.com

  • Date - 06/13/2015 06:14 - 06/13/2015 07:04
  • Last Updated - 06/13/2015 06:18
s8a7 fs error in /home (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • There is fs error in home partition of s8a7 sever. We are going to run fsck in home partition.

    FSCK is still in progress and will keep you updated with the status.

    FSCK is completed and sever is working fine now.

  • Date - 06/08/2015 04:57
  • Last Updated - 06/08/2015 07:04
server issues on echo.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - echo
  • 6:37 PM PDT -- echo.unisonplatform.com: server is facing some issues. We are working on it.

    Sun Jun  7 19:35:31 PDT 2015

    The datacenter says the server has a dead Power supply. They are going to replace it now.  ETA is 20-30 minutes. We will keep you posted.

    Sun Jun  7 20:10:01 PDT 2015

    The datacentre is replacing the Power supply. We will keep you posted.

    Sun Jun  7 20:24:50 PDT 2015

    The Power supply cable has been replaced and the server is back online. Thank you for the cooperation.

  • Date - 06/07/2015 20:32
  • Last Updated - 06/07/2015 22:26
Down for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • We are doing maintenance on the server. Kindly co-operate.

  • Date - 06/06/2015 10:30 - 06/06/2015 10:45
  • Last Updated - 06/06/2015 11:48
Down for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • We are doing maintenance on the server. Kindly co-operate.

  • Date - 06/06/2015 10:30 - 06/06/2015 10:45
  • Last Updated - 06/06/2015 11:48
Kernel up-gradation. (Resolved)
  • Priority - Critical
  • Affecting Server - echo
  • Hi,

    We are rebooting the sever for kernel upgradation pupose.

    Your co-operations is much appreciated.


    Thank you.

  • Date - 06/05/2015 04:31 - 06/05/2015 04:45
  • Last Updated - 06/05/2015 04:33
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - echo
  • Server is currently facing some issue. We are working on it.


  • Date - 06/05/2015 00:37 - 06/05/2015 05:08
  • Last Updated - 06/05/2015 00:38
echo.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - echo
  • echo.unisonplatform.com: server is facing some issues. We are working on it

    Maintenance is still under progress and will provide an update shortly.

    Maintenance is completed and the server is back online.

  • Date - 06/04/2015 10:03
  • Last Updated - 06/04/2015 12:12
Rebooting server for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • Hi,
    As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum.

    8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly. 

    Server bare-metal restoration is still in progress, we will keep you update through this forum.

    10:50am PDT -This is to update you that the restoration is still ongoing and we will keep you updated.

    2:40pm PDT - The restore is still in progress and we will update the status.

    3:32pm PDT - This is to inform that the restoration still takes place. Kindly hold on

    6:11 PM PDT - The restoration is still in progress. We will keep you updated.

    06:49 PM PDT - The restoration is still in progress. We will keep you updated.

    07:55 PM PDT -  The restoration of 247 GB Has been completed. Please kindly hold on.

    09:45 PM PDT - The restoration of 313 G has been completed. Please kindly hold on.

    10:13 PM PDT - The restoration of 346 G has been completed. Please kindly hold on.

    11:18 PM PDT - The restoration of 384 G has been completed. Please kindly hold on.

    12:22 PM PDT - The restoration of 409 G has been completed. Please kindly hold on.

    01:13 AM PDT - The restoration of 424 G has been completed. Please kindly hold on.

    05:08 AM PDT - The restoration of 511 G has been completed . Please Kindly hold on.

    9:53 AM PDT -  Currently 628G has been restored and the restoration is still in progress. Please hold on for updates.

    11:05 AM Hi,

    6/2/2015:

    8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly. 

    Server bare-metal restoration is still in progress, we will keep you update through this forum.

    10:50am PDT -This is to update you that the restoration is still ongoing and we will keep you updated.

    2:40pm PDT - The restore is still in progress and we will update the status.

    3:32pm PDT - This is to inform that the restoration still takes place. Kindly hold on

    6:11 PM PDT - The restoration is still in progress. We will keep you updated.

    06:49 PM PDT - The restoration is still in progress. We will keep you updated.

    07:55 PM PDT -  The restoration of 247 GB Has been completed. Please kindly hold on.

    09:45 PM PDT - The restoration of 313 G has been completed. Please kindly hold on.

    10:13 PM PDT - The restoration of 346 G has been completed. Please kindly hold on.

    11:18 PM PDT - The restoration of 384 G has been completed. Please kindly hold on.

    12:22 PM PDT - The restoration of 409 G has been completed. Please kindly hold on.

    01:13 AM PDT - The restoration of 424 G has been completed. Please kindly hold on.

    05:08 AM PDT - The restoration of 511 G has been completed . Please Kindly hold on.

    9:53 AM PDT -  Currently 628G has been restored and the restoration is still in progress. Please hold on for updates.

    11:05 AM PDT -Currently 654G has been restored and the restoration is still in progress. Please hold on for updates.

    12:36 PM PDT -Currently 680G has been restored and the restoration is still in progress. Please hold on for updates.

    2:32 PM PDT -Currently 708G has been restored and the restoration is still in progress. Please hold on for updates.

    07:15 PM PDT - Restore has been completed and server is currently working fine.




  • Date - 06/01/2015 03:34
  • Last Updated - 06/02/2015 21:16
Rebooting server for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hi,
    As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum. 

    Hi,

    We have re-scheduled this to next off peak hours, we will let you know when we try to do this reboot. Now I am closing this.

  • Date - 06/01/2015 03:35
  • Last Updated - 06/01/2015 11:17
Rebooting server for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Hi,
    As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum. 

    8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly.

    Server is back online, and all services are rrunning properly. We have monitored server for the past 1 hour and no issues reported so far. Now we are closing this thread.

  • Date - 06/01/2015 06:12
  • Last Updated - 06/01/2015 11:06
Kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Green
  • Hi,

    We are rebooting the server for kernel upgrade. We will let you know once the task is completed.


    This has been completed.

  • Date - 06/01/2015 01:17
  • Last Updated - 06/01/2015 01:19
Migration of server green.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Green
  • Hi,

    We are migrating the server green.unisonplatform.com from the current node to a new one and we are taking down the services during this time. We will update you the status.

    This has been completed.

  • Date - 05/29/2015 21:17
  • Last Updated - 05/30/2015 01:46
File system check on server s4t9.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - S4T9
  • Hi

    The /usr partition on the server have file system errors and we are currently performing a files system check on the partition.

    FSCK is still going on. We will keep you updated.

    The server is still undergoing  File system check. We will keep you updated regarding the status.


    File system check is in progress. We will keep you updated.

    resolved

  • Date - 05/29/2015 01:40 - 05/29/2015 13:56
  • Last Updated - 05/29/2015 13:55
file system maintainace on server golf.unison (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • We are performing file system maintaince on the server golf.unisonplatform.com.


  • Date - 05/29/2015 12:21 - 05/29/2015 19:26
  • Last Updated - 05/29/2015 12:22
Round cube Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • Hi,

    Currently we are facing an issue with round cube. We are trying to fix this issue. Please hold on for further updates.

    The issue has been corrected.


  • Date - 05/22/2015 09:11
  • Last Updated - 05/29/2015 07:16
Rebooting server chiefs.unisonplatform.com fo (Resolved)
  • Priority - Medium
  • Affecting Server - chiefs
  • Hi,

    We are rebooting the server chiefs.unisonplatform.com for quota maintenance.

    Hi,

    This has been completed.

  • Date - 05/24/2015 21:44
  • Last Updated - 05/24/2015 22:25
Emergency maintenance in the Datacenter (Resolved)
  • Priority - Critical
  • Affecting Other - LA DC CLIENTS
  • Wed May 20 06:35:53 PDT 2015

    There was an emergency maintenance in the Datacenter that have resulted in the server reboots.

    We apologize for the inconvenience caused.

    The servers will be online shortly.

  • Date - 05/20/2015 08:53 - 05/20/2015 14:58
  • Last Updated - 05/20/2015 11:13
Email message (Resolved)
  • Priority - Critical
  • Affecting System - Email
  • We are aware of a known issue with our email systems and are currently working on resolving this as we speak, expect full return of email shortly!

  • Date - 05/19/2015 11:11 - 05/19/2015 14:22
  • Last Updated - 05/19/2015 11:12
Mysql maintenance on nets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Nets (LAX)
  • Hi,

    We are performing a mysql maintenance on nets.unisonplatform.com. We will update you once it is complted.


    Hi,

    Issue has been resolved.


  • Date - 05/16/2015 04:46 - 05/16/2015 10:56
  • Last Updated - 05/16/2015 10:56
Kernel Upgrades (Resolved)
  • Priority - Critical
  • Affecting Other - EU Servers
  • The following servers will be rebooted to apply important kernel upgrades:

     patriots.unisonplatform.com
    foxtrot.unisonplatform.com
    xray.unisonplatform.com

    The downtime should not exceed 5-10 minutes.

  • Date - 05/15/2015 18:33 - 05/15/2015 19:10
  • Last Updated - 05/15/2015 18:35
Scheduled Kernel Upgrades (Resolved)
  • Priority - Critical
  • Affecting Other - Europe Servers
  • The following servers will be rebooted to apply kernel upgrades:<br /><br /> <p>packers.unisonplatform.com<br />dolphins.unisonplatform.com<br />bills.unisonplatform.com<br />tampa.unisonplatform.com<br /><span style="font-size: 10px;">bucks.unisonplatform.com<br /><br />The total downtime should not exceed 5-10 minutes.</span></p>

    Update:

    All upgrades are now complete.

  • Date - 05/13/2015 18:32 - 05/13/2015 19:22
  • Last Updated - 05/13/2015 19:22
rebooting raiders.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hi,

    Rebooting raiders.unisonplatform.com for kernel upgrade.


  • Date - 05/12/2015 23:48 - 05/13/2015 03:41
  • Last Updated - 05/12/2015 23:49
rebooting e2host1003.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hi,

    We are going to reboot the server e2host1003.unisonplatform.com for kernel upgrade.



  • Date - 05/12/2015 22:21 - 05/12/2015 22:51
  • Last Updated - 05/12/2015 22:45
rebooting e2host1002.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hi,

    We are going to reboot the server e2host1002.unisonplatform.com for kernel upgrade.

  • Date - 05/12/2015 21:56 - 05/12/2015 22:22
  • Last Updated - 05/12/2015 21:59
Important Wordpress Security Update (Resolved)
  • Priority - Critical
  • Affecting Other - Wordpress Users
  • All clients using a Wordpress blog are recommended to upgrade asap to the latest Wordpress version.  There is a critical security update.   Full deatils can be found at https://wordpress.org/news/2015/05/wordpress-4-2-2/

  • Date - 05/12/2015 18:01 - 05/20/2015 09:43
  • Last Updated - 05/12/2015 18:03
VPS004 Outage (Resolved)
  • Priority - Critical
  • Affecting Other - VPS004 LA VPS Server outage
  • 11:12am PDT - VPS servers on VPS004 have had a power failure and we are working FAST to bring this back up, we apologize for the downtime and will keep you updated.

  • Date - 05/12/2015 13:12
  • Last Updated - 05/12/2015 13:42
Ongoing Attack (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 8:14am PDT - We are aware of the attack on xray and are working diligently to mitigate this attack. We appreciate your patience in the matter

  • Date - 05/12/2015 10:14 - 05/19/2015 11:11
  • Last Updated - 05/12/2015 10:15
Uniform Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • The server Uniform will be going down for a reboot to apply a kernel upgrade.  It should only be down 5-10 minutes.

  • Date - 05/11/2015 17:39 - 05/11/2015 18:11
  • Last Updated - 05/11/2015 17:39
Clippers Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • The server Clippers will be going down for a reboot to apply a kernel upgrade.  It should only be down 5-10 minutes.

  • Date - 05/11/2015 17:38 - 05/11/2015 17:51
  • Last Updated - 05/11/2015 17:39
Heat Kernel Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • The server Heat will be going down for a reboot to apply a kernel upgrade.  It should only be down 5-10 minutes.

  • Date - 05/11/2015 17:37 - 05/11/2015 17:50
  • Last Updated - 05/11/2015 17:38
fsck in golf.unisonpaltform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • Hi,

    Performing fsck on /var partion in server golf.unisonpaltform.com due to file system error. The details will be updates soon.

    This has been completed.

  • Date - 05/09/2015 08:42
  • Last Updated - 05/09/2015 10:42
quota check in washington.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • performing Quota check in washington.unisonplatform.com

  • Date - 05/05/2015 01:20 - 05/05/2015 02:04
  • Last Updated - 05/05/2015 01:21
Rebooting the server washington.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • Rebooting the server washington.unisonplatform.com for maintenance

    Rebooting the server washington.unisonplatform.com for maintenance

    this has been completed

  • Date - 05/03/2015 04:53 - 05/03/2015 08:27
  • Last Updated - 05/03/2015 07:18
If your ticket was closed (Resolved)
  • Priority - Critical
  • Affecting System - Technical Support
  • If your ticket was closed and not resolved please reopen the ticket, we have had some issues with our desk this morning and are trying to solidify current ongoing issues with tickets. We appreciate your assistance. ~Management

  • Date - 04/30/2015 11:03
  • Last Updated - 04/30/2015 14:57
Easyapache (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • Hi,


    We are going to perform Easyapache on the server to convert mpm to workers. We would appreciate your co-operation.

  • Date - 04/29/2015 22:31 - 04/30/2015 03:03
  • Last Updated - 04/29/2015 22:33
Easyapache (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • Hi,

    We are going to perfom Easy apache on the server to conver mpm to workers. We would apppriate your co-operation.

  • Date - 04/29/2015 22:27 - 04/29/2015 23:47
  • Last Updated - 04/29/2015 22:31
Server Issues (Resolved)
  • Priority - High
  • Affecting Server - romeo
  • Updated on 09:23 AM Wednesday, 28 April 2015
    We are experiencing some issues with the server and we are still working on it. We will keep you updated


    The issue has been solved.

    we are closing this forum

  • Date - 04/28/2015 09:23 - 04/28/2015 21:40
  • Last Updated - 04/28/2015 21:40
Taking down the server washington for maintai (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)

  • Hi,

    We are taking down the server washington for maintainance. Inconvienience is regretted.

    Sun Apr 26 23:13:59 PDT 2015

    The server is back online with flashcache.

  • Date - 04/27/2015 01:01
  • Last Updated - 04/27/2015 01:08
taking down server Chiefs (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • Hi,

    We are taking down the server chiefs for maintainance. Inconvienience is regretted.



    The maintainance is over. The server is back online.

    We are closing this forum.

  • Date - 04/27/2015 00:30 - 04/27/2015 01:01
  • Last Updated - 04/27/2015 01:00
Maintenance in lima.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hi,


    We are running easyapache on server lima.unisonplatform.com. We will update you with the progress.



    Succesfully completed easyapache

  • Date - 04/23/2015 23:04
  • Last Updated - 04/24/2015 00:09
RAM upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - juliet
  • We will be taking the server offline shortly to do an emergency RAM upgrade.

    We had scuceesfully completed RAM upgrade.


  • Date - 04/23/2015 19:58 - 04/23/2015 23:22
  • Last Updated - 04/24/2015 00:09
MySQL to mariadb conversion - Jets server (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • Wednesday, 22 April 2015, 00:47

    Please be informed that, we have taken the Jets server for maintenance as a part of upgrading MySQL to mariadb. Our senior admins are working on this. Please allow some hours to complete the process. Meanwhile your patience will be appreciated.

    Wednesday, 22 April 2015, 04:27
    This has been completed

  • Date - 04/22/2015 00:47
  • Last Updated - 04/22/2015 04:28
DDOS attack on Rack 49 (Resolved)
  • Priority - Critical
  • Affecting System - DDOS
  • This has been already mitigated and we are monitoring the servers.

    2:21pm PDT - we are currently experiencing a DDOS on one of our main racks are are working diligently to mitigate this issue.

  • Date - 04/21/2015 16:21
  • Last Updated - 04/21/2015 18:56
Niners (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • 9:17am PDT - One of the shared IP's was under attack earlier this morning, we have mitigated the attack and are working on bringing the IP back up.

    9:34am PDT - 192.40.115.77 has been re-added to the server, we will keep this up to monitor the IP over the next few hours.

  • Date - 04/21/2015 11:16
  • Last Updated - 04/21/2015 12:41
Uniform (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 9:19am PDT - Uniform is being reviewed by a level 3 agent as we are seeing some issues with one of the configurations, we are working feverishly to resolve any and all issues on a per domain incident. Thank you!

    9:33am PDT - Uniform is back at 100%

  • Date - 04/21/2015 11:19
  • Last Updated - 04/21/2015 11:33
Stopping Mysql on jets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • Tue Apr 21 00:02:36 CDT 2015

    Stopping MySQL on  jets.unisonplatform.com for MariaDB conversion. We will keep you posted.

    MySQL service has been restarted on  jets.unisonplatform.com.

  • Date - 04/21/2015 00:02
  • Last Updated - 04/21/2015 01:50
mysql to mariadb conversion (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • Tuesday, 21 April 2015, 00:09

    Hello,

    Please be informed that, we are now upgrading the MySQL to mariadb on server. Our senior admins are working on this and the process will be completed soon. Meanwhile your patience will be appreciated.

    Tuesday, 21 April 2015, 01:24

    Hello,

    Please be informed that, we have now completed the upgradation. Thank you for your patience.

  • Date - 04/21/2015 00:09
  • Last Updated - 04/21/2015 01:27
Upgrading mysql to mariadb (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Hi,

    Stopping mysql for the maraidb conversion and we will update you the progress.


    Server is upgraded to maraidb.


  • Date - 04/19/2015 23:21
  • Last Updated - 04/20/2015 00:36
Maintenance in S8A7.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • Hi,

    Server is under maintenance to do fsck on /var


    Server is currently up and working fine.


  • Date - 04/19/2015 22:47
  • Last Updated - 04/20/2015 00:34
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - juliet
  • Friday | 17 April 2015 | 10:23 AM

    We are facing some issues with the server. Our senior admins are working on this. We will update you soon.


    Server is currently fine and we are contionoulsy monitoring the server.


  • Date - 04/17/2015 10:23
  • Last Updated - 04/19/2015 23:20
Stopping MySQL on india.unison (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • Updated on Tue Apr 14 01:05:39 CDT 2015

    Stopping MySQL on india.unisonplatform for MariaDB conversion.


    We had finished maintenace in the server.

  • Date - 04/14/2015 01:04 - 04/19/2015 23:18
  • Last Updated - 04/19/2015 23:18
performing FSCK in s4t9.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S4T9

  • Hi,

    We would like to inform that currently we are performing FSCK in s4t9.unisonplatform.com . We will inform you the details once the tack is completed.

  • Date - 04/09/2015 03:12
  • Last Updated - 04/11/2015 15:53
Ravens server taking for Maintenance. (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • Friday, 10 April 2015, 02:19

    Hello,

    Please be informed that, the server ravens is taken for maintenace as a part of MySQL upgrading to mariadb. Our senior admins are working on this. Mean while your patience will be appreciated.

  • Date - 04/10/2015 02:19 - 04/11/2015 15:52
  • Last Updated - 04/10/2015 02:23
Stopping Mysql on yellow.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Yellow
  • Thu Apr  9 00:11:32 PDT 2015

    Stopping Mysql service for yellow.unisonplatform.com for MariaDB upgrade.

    Thu Apr 9 02:44:21 PDT 2015

    The server has been upgraded to MariaDB.

  • Date - 04/09/2015 02:11 - 04/09/2015 04:31
  • Last Updated - 04/09/2015 04:47
Maintenance - Alpha Server (Resolved)
  • Priority - Critical
  • Affecting Server - alpha
  • CST Wednesday, 08 April 2015, 01:35

    Hello,

    Please be informed that the Alpha server has been taken down for maintance. Our senior admins are working on it. Mean while your patience would appreciated. We will update you the further details here.

    CST Wednesday, 08 April 2015, 06:00 AM

    Maintance has been completed and the server is online now.

  • Date - 04/08/2015 01:35
  • Last Updated - 04/08/2015 06:03
Stopping MYSQL for maintenenace (Resolved)
  • Priority - Critical
  • Affecting Server - R47E
  • Hi,

    Stopping MYSQL for mariadb upgrade.


  • Date - 04/08/2015 04:36 - 04/08/2015 06:25
  • Last Updated - 04/08/2015 04:37
Xray DDOS (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • 04/07/2015 10:51am - We have reported a DDOS and are currently working on mitigating the issue
    3:00pm - This appears to have been a routing issue and has since been resolved.

  • Date - 04/07/2015 12:51
  • Last Updated - 04/07/2015 17:00
Uniform DDOS (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • 04/07/2015 10:51am - We have reported a DDOS and are currently working on mitigating the issue
    3:00pm - This appears to have been a routing issue and has since been resolved.

  • Date - 04/07/2015 12:51
  • Last Updated - 04/07/2015 17:00
Blue Network Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • 11:16am PST - As a follow up from the dc wide network issues we had, we are issuing an update on the blue server issues, we are currently having routing issues with some ip ranges and are working fast to get this resolved for any and all customers affected. We appreciate your patience due to the issue.

    11:42am PST - The blue server network issue has been resolved.

  • Date - 04/07/2015 13:16
  • Last Updated - 04/07/2015 13:42
DFW Servers Packetloss (Resolved)
  • Priority - Critical
  • Affecting System - DFW Servers Packetloss
  • 7:42am PST - There is a known network issue that is datacenter (Dallas) wide that we are working on with our techs, we are working expeditiously to resolve this issue. Stay tuned for further updates
    8:55am PST - We have found that only certain servers are being affected, we are working hard with our network providers and datacenter techs to resolve this, thank you for your patiance.
    9:43am PST - The issue has been resolved, and all servers are showing back up.

  • Date - 04/07/2015 09:41
  • Last Updated - 04/07/2015 11:53
stopping MYSQL service in kilo.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - kilo

  • Tue Apr 7 02:58:36 CDT 2015

    Hi,

    We would like to inform you that we are stopping Mysql service in kilo.unisonplatform.com for mariadb conversion. The details will be updated once the task is completed.

    Tue Apr 7 04:30:47 CDT 2015

    kilo.unisonplatform.com  has been successfully upgraded to Mariadb. Also all services are running fine now.

  • Date - 04/07/2015 02:57
  • Last Updated - 04/07/2015 04:31
stopping Mysql in mike.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • Hi,

    We would like to inform you that we are stopping Mysql service in mike.unisonplatform.com for mariadb conversion. The details will be updated once the task is completed.

    Time: Mon Apr 6 01:26:54 CDT 2015

    The server has been successfully upgraded to MariaDB. Server is running fine without any issues.

  • Date - 04/06/2015 01:07
  • Last Updated - 04/06/2015 02:56
Maintenance - Papa server (Resolved)
  • Priority - Critical
  • Affecting Server - papa
  • Friday, 03 April 2015, 23:37

    Hello,

    Pleae be informed that, we have  taken down the server Papa for maintenance. Our senior admins are working  on this and server will be back to normal  soon. We will update you soon regarding this here. Meanwhile your patience will be appreciated.

    Saturday, 04 April 2015 03:11

    Hello,

    We have resolved the issue and the server is back to normal. Thank you for your patience.

  • Date - 04/03/2015 23:37
  • Last Updated - 04/04/2015 04:21
Rebooting the servers r9wk and texans for ma (Resolved)
  • Priority - Critical
  • Affecting Server - texans


  • Rebooting the servers r9wk  and texans for maintenance

    This has been completed.

  • Date - 04/03/2015 22:18
  • Last Updated - 04/03/2015 23:29
Maintenance in washington.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Washington (LAX)
  • Hi,


    We are stopping MYSQL service for the mysql conversion(Mariadb).



    MariaDB upgrade completed in Washington. 

  • Date - 04/03/2015 07:02
  • Last Updated - 04/03/2015 10:34
Stopping Mysql on r9wk.unisonplatform.com for (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • Updated on Fri Apr  3 03:28:42 PDT 2015

    We are stopping mysql service on r9wk.unisonplatform.com for mariadb conversion.

    Updated on Fri Apr  3 04:56:46 PDT 2015

    Mariadb conversion has been completed on r9wk.unisonplatform.com and confirmed that Mysql service is fine.

  • Date - 04/03/2015 05:26
  • Last Updated - 04/03/2015 06:57
Taking down r9wk.unisonplatform.com for maint (Resolved)
  • Priority - Critical
  • Affecting Server - R9WK
  • Updated on Thu Apr  2 23:26:18 PDT 2015

    Hi Guys,

    We are taking down r9wk.unisonplatform.com for maintanence. We will keep ypu updated.

    Updated on Thu Apr  2 23:40:33 PDT 2015

    The server is back online after maintanence.


  • Date - 04/03/2015 01:25
  • Last Updated - 04/03/2015 02:21
Apache Upgrades and PHP issues (Resolved)
  • Priority - Medium
  • We have recently updated our Apache configurations with fcgi, some older scripts running on suphp may need to be manually edited on a case by case basis, if this is happening to you please submit a ticket and we will resolve this as quick as we can for you.

  • Date - 03/31/2015 13:11
  • Last Updated - 04/02/2015 13:43
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - panthers
  • Thursday | 26 March 2015 | 06:46 AM CST
    Server is experiencing some issue with cloudlinux configuration after the recent kernel upgrade. We will get back to you soon

  • Date - 03/26/2015 06:46
  • Last Updated - 04/01/2015 10:11
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • Updated on 11:11 am Wednesday, 25 March 2015


    The  server is having kernel issues and is down currently.

    The DC is working on it and we shall keep posting updates here.

    Wednesday | 25 March 2015 | 13:44 PM CST

    We are rebooting the server for changing the kernel.

    Wednesday | 25 March 2015 | 14:24 PM CST

    The server is up with new kernel

  • Date - 03/25/2015 11:03
  • Last Updated - 04/01/2015 10:11
FSCK on Jets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • Saturday, 28 March 2015, 01:13

    Hello,

    Please be informed that, we are taking down the server jets.unisonplatform.com, for a FSCK. We will update you further regarding this here. Meanwhile your patience will be appreciated.

    Saturday, 28 March 2015, 03:19

    Hello,

    Please be informed that, we have now completed the FSCK on jets.unisonplatform.com. Thank you for your patience.

  • Date - 03/28/2015 01:13
  • Last Updated - 03/28/2015 03:21
DDOS attack on server clippers.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • Guys,

    There was ddos attack faced on server clipper and we found out the atatcked domain and suspended it. Now the issue is resolvesd.



  • Date - 03/27/2015 10:28
  • Last Updated - 03/27/2015 10:30
DDOS Attack on Server heat.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • Guys,

    There was ddos attack faced on this server and we found out the attacked domain and suspended. Now the issue is resolved.


  • Date - 03/27/2015 10:21
  • Last Updated - 03/27/2015 10:28
DDOS attack on ams001 (Resolved)
  • Priority - Critical
  • Affecting Other - Heat and Clippers
  • Wednesday | 25 March 2015 | 17:31 PM


    We are facing ddos attack on ams001. We are working on it and shall update shortly.



    We have found out the ddos attacked domain and  suspended it. Also informed to client. Now the issues has been resolved. 

  • Date - 03/25/2015 17:31
  • Last Updated - 03/27/2015 08:17
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Other - Heat and Clippers (ams001)

  • Updated on 12:19 pm Wednesday, 25 March 2015


    The node ams001 is having packet loss. We are working on it and shall update shortly.



    The packet loss issue has been resolved.

  • Date - 03/25/2015 12:16
  • Last Updated - 03/25/2015 12:59
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • 8:55am PDT - We are currently facing server issues and are working dilligently to resolve these issues. Please watch this network thread for updates it is a known issue.

    9:30am PDT - We are still working on resolving the issues facing Gladiator, we have a DC tech reviewing the issues.

    10:31am PDT - We are currently checking drives

    11:13am PDT - Our DC Techs is still checking and reviewing drives

    12:34pm PDT - Faulty raid card maybe to cause, we are replacing the card and setting up a second server in case any data is corrupted. We will keep you updated.

    2:18pm PDT - Still working on server with lead techs and L3's

    4:52pm PDT - We are working with the DC staff to run a FSCK on the server.

    Wednesday, 25 March 2015, 00:09
    Please be informed that, we have now fixed the issues on the server. Thank you for your patience.

  • Date - 03/24/2015 10:54
  • Last Updated - 03/25/2015 00:11
Network Issues (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • The server Cowboys is currently experiencing some network issues.  We will update this post shortly with further information.

  • Date - 03/20/2015 16:46 - 03/20/2015 18:40
  • Last Updated - 03/20/2015 16:48
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • Thursday | 19 March 2015 | 16:24 PM

    We are facing some issues with the server. Our senior admins are working on this. We will update you soon.

  • Date - 03/19/2015 16:24 - 03/24/2015 10:48
  • Last Updated - 03/19/2015 16:25
knicks.unisonplatform.com csf issue (Resolved)
  • Priority - High
  • Affecting Server - Knicks (ASIA)
  • Hello,

    Please be informed that knicks.unisonplatform.com is facing some issues with the firewall. The server requires a reboot after enabling the kernel modules. There will be a few minutes of downtime. Apologies for the inconveni8ence caused.



    Hello,

    The server is now back online and csf is functioning normallly now. Thank you for your patience.


  • Date - 03/17/2015 09:53
  • Last Updated - 03/17/2015 10:11
mysql to mariadb conversion (Resolved)
  • Priority - Critical
  • Affecting Server - texans
  • CST Sunday, 15 March 2015, 01:4

    Hello,
    Please be informed that, we are now converting Texan server to mariadb. We will update you regarding the status here. Meanwhile your patience will be appreciated.

    Sunday, 15 March 2015, 03:08
    Hello,
    Please be informed that, we have now completed the mariadb conversion.
    Thankyou for your patience.

  • Date - 03/15/2015 01:48
  • Last Updated - 03/15/2015 03:10
litespeed to apache conversion. (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • Hi,

    We are performing litespeed to apache conversion on the server india.unisonplatform.com. We will keep you updated.

    We are postponding this task. We will let you know with the details.

  • Date - 03/12/2015 01:40 - 03/12/2015 20:45
  • Last Updated - 03/12/2015 20:45
Litespeed-apache conversion (Resolved)
  • Priority - Critical
  • Affecting Server - Ravens (LAX)
  • Tue Mar 10 21:05:56 PDT 2015

    We are performing litespeed apache conversion on the server ravens.unison . We will update you once it is completed.

    We have stopped litespeed apache conversion  for today. Will do it toimmorrow. 

    The litespeed apache conversion process has been started 

    The litespeed apache conversion process has been completed.


  • Date - 03/10/2015 22:26
  • Last Updated - 03/12/2015 01:41
rebooting niners.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • Wed Mar 11 06:53:34 GMT 2015


    We are rebooting niners.unisonplatform.com server for enabling quota.

    server is up.

  • Date - 03/11/2015 01:53 - 03/11/2015 02:51
  • Last Updated - 03/11/2015 02:50
Attack (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • While checking we could see that a huge attack from the IP "193.200.241.3" to 53 port. We have blocked the IP on csf and iptables. Also we have disabled the 53 port. We are still checking the server.

  • Date - 03/10/2015 13:52 - 03/24/2015 10:49
  • Last Updated - 03/10/2015 13:57
jaguars.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • Hello,

    We are facing a disk quota issue with the server jaguars.unisonplatform.com. We are working on it and will infrom the details shortly.

    The issue has been resolved. We have checked some random sites in jaguar everything seems to be  fine.

  • Date - 03/09/2015 13:12
  • Last Updated - 03/09/2015 14:27
/ filled on Bengals (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • Hi,

    On our monitoring we could see that / is filled on bengals and we are working to clear this issue

  • Date - 03/08/2015 23:31 - 03/09/2015 00:18
  • Last Updated - 03/08/2015 23:33
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - bravo
  • Saturday | 07 March 2015 | 20:23 PM

    We are facing some issues related with innodb databases on this server and Our L3 team is wokring on it now. We will post further updates about this issue here.

    We have upgraded mysql to MariaDB on the serrver.Which will stabilize and alleviate the issues with mysql crash. 

  • Date - 03/07/2015 20:23
  • Last Updated - 03/08/2015 05:27
IP change (Resolved)
  • Priority - High
  • Affecting Server - india
  • Saturday | 7 March 2015 | 10:27 AM CST

    We have changed the IP of all domains using IP 174.136.50.31 in this server to a new IP 174.136.50.254 . Yiou dont need to make any changes if you are using our nameservers. If you are pointing your domain via A record using remote nameservers, you should update the IP to 174.136.50.254 for properly resolving the domains.

  • Date - 03/07/2015 10:27 - 03/24/2015 10:49
  • Last Updated - 03/07/2015 10:32
November server taking for maintance. (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • CST Thursday, 05 March 2015, 23:47

    Hello,

    Please be informed that the server november.unisonplatform.com - will be down for some time as part of doing file system check. We will update you shorlty regarding the status here. Meanwhile your patience would be highly appreciated.

    CST Friday, 06 March 2015, 00:32

    Server back to online. Thnak you for your patience.

  • Date - 03/05/2015 23:47
  • Last Updated - 03/06/2015 00:33
Romeo Migration (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • Tuesday | 03 March 2015 | 15:07 PM

    We are experiencing some issue with new server.Our higher level admins are investigating regarding this and we shall keep you updated.

    The issue has been resolved The server is running fine without any issues.

  • Date - 03/03/2015 15:07
  • Last Updated - 03/03/2015 16:31
Stopping Mysql for IP switch (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • Date and Time:

    Sunday March 1, 2015 at 10:38PM CST

    Issue:

    We are stopping mysql service in romeo.unisonplatform for performing final sync before IP Switch. We will keep you posted.

    Update:

    As of 11:12PM CST, the mysql sync has completed.  We are doing final preparation for the IP move to the new server.

    Update:

    This is completed




  • Date - 03/01/2015 22:38
  • Last Updated - 03/03/2015 10:54
mariaDB conversion (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • Updated on Wednesday | 25 February 2015 | 18:51 PM CST

    Please note that mariaDB conversion is in progress on server. MySQL service will be down for some time. Please wait for further updates.

    This has been completed.

  • Date - 02/25/2015 18:51
  • Last Updated - 03/01/2015 22:44
Romeo Migration (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • Saturday | 28 February 2015 | 5:20 AM

    We have stopped mysql in the server now. Rsync of hime directories is in progress. We will keep you updated
    We have started the mysql



  • Date - 02/28/2015 05:26
  • Last Updated - 03/01/2015 19:32
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • Tuesday | 24 February 2015 | 19:20 PM

    We are facing some issues with the server. Our senior admins are working on this. We will update you soon.

    Tuesday, 24 February 2015, 22:45
    Issue has been fixed. Please let us know, if anyone have any issues regarding this.

  • Date - 02/24/2015 19:20
  • Last Updated - 02/24/2015 22:46
Mysql stopped in charlie (Resolved)
  • Priority - Critical
  • Affecting Server - charlie
  • We have stopped mysql in charlie.unison for maintanence due to some issues with innodb.
    Please wait for the updates once done.

  • Date - 02/18/2015 01:11
  • Last Updated - 02/19/2015 16:10
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Yellow
  • Thursday | 19 February 2015 | 11:45 AM CST

    We are facing file system errors in server. We are taking it ofline for performing FSCK

    Thursday | 19 February 2015 | 12:24 PM CST

    FSCK is still going on, we appreciate your patience regarding this

    This is to inform you that the fsck is still going on. The server is having ext3 filesystem and which is the reason for this wait in completing it. We will keep you updated.FSCK is still going on. We will keep you updated.

    FSCK is still going on. We will keep you updated.

    Thursday | 19 February 2015 | 13:48 PM CST

    Filesystem Check is still ongoing for Yellow server.

    Thursday | 19 February 2015 | 14:16 PM CST

    FSCK has been completed now


  • Date - 02/19/2015 11:45
  • Last Updated - 02/19/2015 14:43
Server Issues (Resolved)
  • Priority - High
  • Affecting Server - golf
  • Wednesday | 18 February 2015 | 05:39 AM CST
    We are facing some issues with the server. Our senior admins are working on this. We will update you soon.

    Wednesday | 18 February 2015 | 07:12 AM CST
    Issue has been fixed and the server is online now. Please contact us back, if you face any further issues.

  • Date - 02/18/2015 05:39
  • Last Updated - 02/18/2015 07:15
Front Page extension removal (Resolved)
  • Priority - High
  • Affecting Server - lima
  • On 14 February 2015  we will be removing Microsoft FrontPage extensions from all our servers. Microsoft FrontPage extensions are blocking the ability to upgrade cPanel & WHM software. Microsoft discontinued support for FrontPage extensions on Linux servers in 2006. We are required to remove the extensions or the servers will become prone to vulnerabilities. All cPanel providers will be required to remove FrontPage to be able to upgrade.

    ---- What is FrontPage?

    Microsoft FrontPage is a discontinued WYSIWYG HTML editor and Web site administration tool from Microsoft for the Microsoft Windows line of operating systems. Microsoft FrontPage has since been replaced by Microsoft Expression Web and SharePoint Designer, which were first released in December 2006. 

    ---- Does this effect me?

    Most likely it does NOT. Very few people still use FrontPage since Microsoft discontinued it in 2006.

    ---- What if I use FrontPage?

    You can still publish changes to your sites using the FTP upload option. FrontPage script features (including hit counters, guestbooks, feedback forms, and search boxes) will no longer function. You can replace them with new free scripts that our script installer will auto install for you from your cPanel control panel.

    If you have any questions about this change please open a support ticket.



    Front page removed from all unisonplatform servers..Closing the thread.


  • Date - 02/14/2015 03:35
  • Last Updated - 02/18/2015 01:13
Colts server taking down for matiance. (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • CST Tuesday, 17 February 2015, 02:23

    This is to inform that colts server is stopping to enable flashcache. We will update here for the further details.
    Mean while your patience would be appreciated.

    Tuesday, 17 February 2015, 02:37
    Issue is resolved. Server is back to online.

  • Date - 02/17/2015 02:23
  • Last Updated - 02/17/2015 02:38
Cloud Server's Issue (Resolved)
  • Priority - Critical
  • Affecting Server - cloud1
  • 1:50pm PST 2/11/2015 - We have reports of a switch issue at our datacenter affecting our cloud customers, we have a resolution time of ~5 mins

    1:54pm PST 2/11/2015 - Resolved

  • Date - 02/11/2015 15:48
  • Last Updated - 02/11/2015 15:54
Issue with US nameservers (Resolved)
  • Priority - Critical
  • Affecting System - US nameservers

  • Friday | 06 February 2015 | 17:04 PM CST

    We are facing some issues with our US nameservers. Our L3 team is working on this. We will post further updates on this issue here.

    Friday | 06 February 2015 | 19:59 PM CST

    We had some DNS servers in part of the dns cluster go haywire. This should now be resolved. We will do a final sync later tonight, but nothing is expected to be impacted at that time.

  • Date - 02/06/2015 17:04
  • Last Updated - 02/11/2015 15:54
Romeo server issue (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • Maintenance in progress on romeo.unisonplatform server.

    Maintenance is completed and server is working fine now.

  • Date - 02/09/2015 20:50
  • Last Updated - 02/10/2015 00:05
Server Issue (Resolved)
  • Priority - Critical
  • Affecting Server - romeo
  • Monday | 09 February 2015 | 20:48 PM

    This is to inform you that, we are facing some issues with server. Our senior admins are working on it. Issue will be resolved soon. We will update you here.

  • Date - 02/09/2015 20:48 - 02/09/2015 20:59
  • Last Updated - 02/09/2015 20:59
Rebooting the servers bengals and browns for (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • This has been completed and the server is up.


    We are rebooting the servers bengals.unisonplatform.com and browns.unisonplatform.com for maintenance. We will update you the status.

  • Date - 02/05/2015 00:53
  • Last Updated - 02/05/2015 05:20
Kernel upgrade on cardinals and colts (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • This has been completed succesfully.

    A kernel upgrade is performed on the servers cardinals.unisonplatform.com and colts.unisonplatform.com. A reboot should be needed during this process.

  • Date - 02/04/2015 23:34
  • Last Updated - 02/05/2015 00:53
MySQL Issue (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • Saturday, 31 January 2015, 04:10

    Our senior admins are working , to convert MySQL to MariaDB. Issue will be resolved soon, we will update you.


    Saturday, 31 January 2015, 04:10
    This has been completed.

  • Date - 01/31/2015 04:10
  • Last Updated - 02/02/2015 10:09
Rebooting the server rams.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Rams
  • Quota maintenace was succesful and the server is up.

    Rebooting the server rams.unisonplatform.com for quota maintenance.

  • Date - 01/31/2015 23:33
  • Last Updated - 02/01/2015 00:38
US nameserver Issue (Resolved)
  • Priority - Critical
  • Affecting Other - US Servers
  • Friday | 30 January 2015 | 15:29 PM  CST
    We are still experiencing issue with secondary US nameserver, so domains may not resolve properly at this time. Our higher level admins are still working on this. We shall keep you updated. Thank you for your patience
    Please open a ticket if you have issues with any domains

  • Date - 01/30/2015 15:29
  • Last Updated - 01/30/2015 20:35
Issue with US nameservers (Resolved)
  • Priority - Critical
  • Affecting System - US nameservers
  • Thursday | 29 January 2015 | 04:55 AM  CST
    We are facing some issues with our US nameservers. Our L3 team is working on this. We will post further updates on this issue here.

    Thursday | 29 January 2015 | 9:06 AM CST
    We had DNS cluster sync issue and are still clearing it out, we apologize for the inconvenience and will have it resolved shortly and update this thread when finished

    Thursday | 29 January 2015 | 10:39 AM CST
    We have resolved many customers, and there are still some more to be resolved, we will continue to keep you updated 

    Thursday | 29 January 2015 | 11:00 AM CST
    We have found the main issue and have begin addressing all servers, this was due to an update that caused this issue.

    Thursday | 29 January 2015 | 11:46 AM CST
    We are still manually updating all of our servers, we expect full resolution within the hour. We are nearing 100% for all servers

    Thursday | 29 January 2015 | 12:13 AM CST
    We have no restarted the nameservers, and all customers should be coming back online that where affected. This thread will stay open for one more hour

    Thursday | 29 January 2015 | 12:17 PM
    The issue has been resolved now. But it will take some more hours for the servers to completely relod the zone files. Please check your sites after few hours. We appreciate your patience regarding this.

    Thursday | 29 January 2015 | 20:24 PM
    Unfortunately, we are experiencing some issues with our primary nameserver and we are working on it. We will keep you updated

    Friday | 30 January 2015 | 05:00 AM
    We are still facing the issue and we are making some changes at the moment. We appreciate your patience regarding this.

    Friday | 30 January 2015 | 08:41 AM
    This has been corrected. Please allow few more hours for the servers to fully reload the zone files

  • Date - 01/29/2015 04:55 - 01/29/2015 15:25
  • Last Updated - 01/30/2015 08:43
Server Reboot (Resolved)
  • Priority - High
  • Affecting Server - bills (EU)
  • Thursday | 29 January 2015 | 20:32 PM
    We are rebooting the server to apply some update and it will be online soon.

    Thursday | 29 January 2015 | 20:41 PM
    Server is online now.

  • Date - 01/29/2015 20:28
  • Last Updated - 01/29/2015 20:41
Server Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • Thursday, 29 January 2015, 02:55

    We are facing some issues with the server and the senior admins are working on this. We will update you soon.

  • Date - 01/29/2015 02:55
  • Last Updated - 01/29/2015 04:36
Server Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • Thursday, 29 January 2015, 02:57


    We are facing some issues with the server. Our senior admins are working on this. We will update you soon.

  • Date - 01/29/2015 02:57
  • Last Updated - 01/29/2015 04:36
mariaDB conversation (Resolved)
  • Priority - Critical
  • Affecting Server - alpha
  • Tuesday, 27 January 2015, 02:31 CST


    Hello,

    Please note that mariaDB conversion is in progress on alpha server. MySQL services will be down for some time. We sincerely appreciate your patience regarding this.


    MariaDB conversion failed in alpha. We have switched back to mysql. Theservice is working fine now.

  • Date - 01/27/2015 02:31
  • Last Updated - 01/27/2015 05:18
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Rams
  • Monday | 26 January 2015 | 14:21 PM
    We are experiencing some issue with server and our senior admins are working on it. We will get back to you once its fixed.

    There was DNS attack to the server. We had blocked the port 53 to prevent this. We have placed mitigation device to prevent the attack. Now we have lifted the port block and everything is fine now.


  • Date - 01/26/2015 14:21
  • Last Updated - 01/27/2015 05:17
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • Monday | 26 January 2015 | 14:24 PM

    We are experiencing some issue with server and our senior admins are working on it. We will get back to you once its fixed.



    There was DNS attack to the server. We had blocked the port 53 to prevent this. We have placed mitigation device to prevent the attack. Now we have lifted the port block and everything is fine now.

  • Date - 01/26/2015 14:24
  • Last Updated - 01/27/2015 05:17
Server Upgrading (Resolved)
  • Priority - Critical
  • Affecting Server - alpha
  • Monday, 26 January 2015, 02:42 CST

    Hello,

    We are switching alpha.unison from litespeed to apache and upgrading it to version 2.4 also changing handler to fcgi from suphp and changing to event php is along with xcache
    Apache 2.4 as EVENT+ php 5.* as fcgi
    Please note that we are doing all these to stabilize the server more and increase the performance.
    We wil update you soon after this process is completed.

    The server has been upgraded to Apache 2.4 as EVENT+ php 5.* as fcgi. All servies are functioning well.


  • Date - 01/26/2015 02:42
  • Last Updated - 01/27/2015 05:12
Incoming Mail issue (Resolved)
  • Priority - Critical
  • Affecting Other - All servers
  • Updated on 5 am, Wednesday, January 7, 2015

    We have incoming mails issue on all our servers due to some incorrect settings in the Exim configuration file. Our senior admins are working on it.

    We appologize for the inconvenience caused.

    The issue will be resolved at the earliest. We shall keep posting updates here.

    Thank you for the patience.

    Updated on 8:07 am, Wednesday, 7 January 2015

    The settings have been corrected. The mails are working fine now.

    Updated on 9:31 am Wednesday, 7 January 2015

    We regret to inform you that the issue still persists on few servers and we are working on it to resolve the issue.

    Updated on 9:31 am Wednesday, 7 January 2015

    We have already resolved the issue in all servers. Please open a ticket if the issue persists with any of the accounts



  • Date - 01/07/2015 05:01
  • Last Updated - 01/22/2015 20:13
Europe Nameserver Update (EU Resellers Only) (Resolved)
  • Priority - Critical
  • Affecting System - Europe Resellers
  • All resellers in our Europe datacenter location using their own custom nameservers will need to update the IP addresses those nameservers point to.

    The new IP addresses are:

    ns1.europe.eleven2.com = 185.46.121.155
    ns2.europe.eleven2.com = 162.219.251.104


    The old DNS clusters will be taken offline on December 4th, 2014 (extended).  If you're using our name servers no changes are required.


  • Date - 11/24/2014 21:45
  • Last Updated - 01/22/2015 20:10
Upgrading mysql to mariadb (Resolved)
  • Priority - Critical
  • Affecting Server - Knicks (ASIA)
  • Hi,


    This to inform you that we are upgrading mysql to mariadb on our server 'knicks.unisonplatform.com'. Recently many innodb issue in mysql has been reported. As a precaution of that we are changing mysql to mariadb which has same functionality of mysql. We had already implemented in many of our servers and we assure that during this change your databases will not be affected and it would run better than mysql. Please note that during the upgrade there will be down time.

    We will keep you updated regarding this.


    Upgrade has been completed. Now Maria db 5.5 is running on the server.



  • Date - 01/22/2015 00:00 - 01/22/2015 01:04
  • Last Updated - 01/22/2015 01:04
Front page extension not supported in 11.46 (Resolved)
  • Priority - Critical
  • Affecting Server - Heat (EU)
  • Hi ,


    We could see that frontpage extension is installed in server  heat.unisonplatform.com. Cpnael has discontinued support for FrontPage® extensions on Linux servers in 2006. Please take all necessary actions as we disabling front page extension in a period of 48 hours.
       



    This to inform you that we are upgrading mysql to mariadb on our server 'heat.unisonplatform.com'. Recently many innodb issue in mysql has been reported. As a precaution of that we are changing mysql to mariadb which has same functionality of mysql. We had already implemented in many of our servers and we assure that during this change your databases will not be affected and it would run better than mysql. Please note that during the upgrade there will be down time. Also we had recently upgraded mysql 5.1 to 5.5.

    We will keep you updated regarding this.

  • Date - 01/18/2015 22:23 - 01/22/2015 20:04
  • Last Updated - 01/22/2015 00:18
Removing front page extension in bills.unison (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • Hi ,


    We could see that frontpage extension is installed in server bills.unisonplatform.com. Cpnael has discontinued support for FrontPage® extensions on Linux servers in 2006. Please take all necessary actions as we disabling front page extension in a period of 24 hours.

     

  • Date - 01/21/2015 23:58 - 01/23/2015 03:48
  • Last Updated - 01/22/2015 00:00
Removing front page extension in colts.unison (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • Hi ,


    We could see that frontpage extension is installed in server  colts.unisonplatform.com. Cpnael has discontinued support for FrontPage® extensions on Linux servers in 2006. Please take all necessary actions as we disabling front page extension in a period of 24 hours.


  • Date - 01/21/2015 23:56 - 01/23/2015 03:48
  • Last Updated - 01/21/2015 23:58
Maintenance in cowboys.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • Maintenance in progress due to quota issue in cowboys.unisonplatform.com.



    Quota issue has not been fixed. Server is going offline for quota maintenace.


    The quota issue has been fixed. We are closing the thread.

  • Date - 01/17/2015 05:30 - 01/21/2015 23:06
  • Last Updated - 01/21/2015 23:06
Webmail not working on server Zulu (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • Sunday, 11 January 2015, 00:37 CST


    We are facing some issue with webmail on server zulu
    Our senior admins are working on this. We will update you regrading this here. Mean while your patience would be appreciated.

    Sunday, 11 January 2015, 02:40 CST

    Issue has been fixed. Thnak you for your patience.

  • Date - 01/11/2015 00:37
  • Last Updated - 01/11/2015 02:42
Network Issues (Resolved)
  • Priority - Critical
  • Affecting Server - bravo
  • Monday | 22 December 2014 | 09:36 AM


    We have nullrooted the main IP due to a DDOS attack. We are investigsting on this and will keep you updated with the proceedings.

    The null route imposed on main IP has been lifted now. 

  • Date - 12/22/2014 09:36
  • Last Updated - 12/22/2014 10:22
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - bravo
  • Updated on 7:45 AM Wednesday, December 17, 2014

    We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.

    We have nullrooted the main IP due to a DDOS attack. We are investigsting on this and will keep you updated with the proceedings.


    Today the bravo server was again under DDOS attack. The attack was mainly on 2 domains in the server. We are terminating those accounts in the server. Also updated DC to lift the null route on main IP of the server. 

    We will update once the DC removed the null route on the IP.


    The DC have removed the null route on the IP.We are closing this thread.

  • Date - 12/15/2014 18:53 - 12/17/2014 13:24
  • Last Updated - 12/17/2014 13:24
Blue Email (Resolved)
  • Priority - Medium
  • Affecting Server - Blue
  • We are currently experiencing email authentication errors, please bare with us as we resolve these issues. ~ Brandon

    Hi Guys,

    The email authentication errors has been resolved now. 

  • Date - 12/17/2014 11:06
  • Last Updated - 12/17/2014 11:31
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • Updated on 7:45 AM Wednesday, December 17, 2014

    We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.


    The packet loss issue has been resolved, the server is running fine without any issues.

  • Date - 12/17/2014 07:49
  • Last Updated - 12/17/2014 09:05
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - kilo
  • Updated on 7:45 AM Wednesday, December 17, 2014

    We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.


    The packet loss issue has been resolved, the server is running fine without any issues.

  • Date - 12/17/2014 07:48
  • Last Updated - 12/17/2014 09:05
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - juliet
  • Updated on 7:45 AM Wednesday, December 17, 2014

    We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.


    The packet loss issue has been resolved, the server is running fine without any issues.

  • Date - 12/17/2014 07:48
  • Last Updated - 12/17/2014 09:04
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • Updated on 7:45 AM Wednesday, December 17, 2014

    We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.



    The packet loss issue has been resolved, the server is running fine without any issues.

  • Date - 12/17/2014 07:47
  • Last Updated - 12/17/2014 09:04
Network Issue (Resolved)
  • Priority - Critical
  • Affecting Server - s4x8
  • Updated on 7:45 AM Wednesday, December 17, 2014

    We are facing packet loss on the server and it seems to be a network issue. Our admins have already contacted DC on the issue and are waiting for updates from them. We shall keep posting updates.

    The packet loss issue has been resolved, the server is running fine without any issues.

  • Date - 12/17/2014 07:44
  • Last Updated - 12/17/2014 09:03
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Dolphins (EU)
  • Tuesday | 09 December 2014 | 11:41 AM
    We are experiencing some issue with server and we are working on it. We will get back to you once its fixed.

  • Date - 12/09/2014 11:41
  • Last Updated - 12/16/2014 13:38
server MySQL upgrade on yellow.unison (Resolved)
  • Priority - Critical
  • Affecting Server - Yellow
  • Hi,

    Performing MySQL upgrade on server yellow.unisonplatform.com. We are taking down the server for some time. We will update you the details soon. Inconvienience is regretted.

    Due to some issues, we haven't upgraded mysql on the server. We will perform mysql upgrade later. We will notify you in prior 

  • Date - 12/12/2014 23:48
  • Last Updated - 12/16/2014 13:29
server maintanence (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Tuesday | 09 December 2014 | 02:17 AM CST

    Please note that we have stopped "cardinals.unisonplatform.com" for maintanence. Our senior admins are working on it. We will update you once it is completed. Please hold on. 

    Tuesday | 09 December 2014 | 02:42 AM CST

    The issue has been fixed. Please have a check now.

  • Date - 12/09/2014 02:17
  • Last Updated - 12/16/2014 13:24
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - s4x8
  • Monday | 15 December 2014 | 18:50 PM
    There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.


    Monday | 15 December 2014 | 19:33 PM
    This should be fine now.

  • Date - 12/15/2014 18:50
  • Last Updated - 12/15/2014 19:41
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - india
  • Monday | 15 December 2014 | 18:50 PM
    There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.


    Monday | 15 December 2014 | 19:33 PM
    This should be fine now.



  • Date - 12/15/2014 18:53
  • Last Updated - 12/15/2014 19:40
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - juliet
  • Monday | 15 December 2014 | 18:50 PM
    There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.


    Monday | 15 December 2014 | 19:33 PM
    This should be fine now.

  • Date - 12/15/2014 18:54
  • Last Updated - 12/15/2014 19:38
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - kilo
  • Monday | 15 December 2014 | 18:50 PM
    There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.



    Monday | 15 December 2014 | 19:33 PM

    This should be fine now

  • Date - 12/15/2014 18:54
  • Last Updated - 12/15/2014 19:37
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • Monday | 15 December 2014 | 18:50 PM
    There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.

    Monday | 15 December 2014 | 19:33 PM
    This should be fine now

  • Date - 12/15/2014 18:54
  • Last Updated - 12/15/2014 19:36
Network issue (Resolved)
  • Priority - Critical
  • Affecting Server - vz01.
  • Monday | 15 December 2014 | 18:50 PM
    There is a DDOS attack on the server and our L3 team currently working on this. We will update the details shortly in this thread.

    Monday | 15 December 2014 | 19:33 PM
    This should be fine now

  • Date - 12/15/2014 18:55
  • Last Updated - 12/15/2014 19:34
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - bravo
  • We are experiencing some issue with server bravo.unisonplatform.com , we are working on it and will get back to you once its fixed


    We would like to inform you that issue has been fixed. Please have a check and let us know if you need any assistance.

  • Date - 12/15/2014 11:45
  • Last Updated - 12/15/2014 12:44
server maintanence (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Sunday | 14 December 2014 | 21:07 PM CST

    This is to inform you that we are performing fsck on /usr on server r3nr.unisonplatform.com . Our senior admins are working on it. The issue will be resolved soon. We will update you here. Please hold on.

    Sunday | 14 December 2014 | 21:24 PM CST

    This is to inform you that maintanence has been completed. Please have a check and let us know if you need any assistance.

  • Date - 12/14/2014 21:07
  • Last Updated - 12/14/2014 21:26
Database sync on blackon (Resolved)
  • Priority - High
  • Affecting Server - Black2
  • Hi,

    We are performing final database sync on black2 server after the migration.

    Database sync has been completed. MySQL is up and running.

  • Date - 12/13/2014 04:48
  • Last Updated - 12/13/2014 06:08
Server issue (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • Friday | 12 December 2014 | 22:31 PM CST
     
     
    Please note that, our senior admins are performing  scheduled fscheck on Zulu. We will update you soon here. Please hold on.

     
    Friday | 12 December 2014 | 22:35 PM  CST


    Please note that issue has been fixed. Let us know if you need any assistance.
     
     

  • Date - 12/12/2014 22:31
  • Last Updated - 12/12/2014 22:36
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Monday | 08 December 2014 | 01:26 AM CST


    We are facing some issue with the server Cardinals. Our senior admins are working on it. The issue will be resolved soon. We will update you soon here. Please hold on.

    Monday | 08 December 2014 | 01:30 AM CST


    Please to be inform you that issue has been fixed. Please have a check and let us know if you need any assistance. 
     
     
     

  • Date - 12/08/2014 01:26
  • Last Updated - 12/08/2014 01:56
508 Insufficient Resource (Resolved)
  • Priority - Critical
  • Affecting Server - echo
  • We are working on this issue and it will be fix as soon as possible. We will post further updates on this issue here.

    Hello Guys, the issue is resolved and we are closing this network thread.

  • Date - 12/04/2014 08:14
  • Last Updated - 12/04/2014 11:44
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  • Sunday | 30 November 2014 | 00:03 AM


    Please be informed that we are rebooting server black2 for performing fsck on /home. We will update you once it is completed.

    Sunday | 30 November 2014 | 01:56 AM

    Please be informed that fsck has been completed. Please have a check.

  • Date - 11/30/2014 00:03 - 11/30/2014 01:56
  • Last Updated - 11/30/2014 02:07
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • As a workaround we have corrected this by tweaking the firewall and we are still working on this to find the reson this has happened.

    Monday | 24 November 2014 | 08:16 AM

    We are experiencing some issue with server and we are working on it. We will get back to you once its fixed.


    This is to update that we have scheduled to work on this. Currentlty the server is fine and is having no issues. Regarding the firewall configuration, we will be check the settings during the offpeak hours.

    So that nothing will be effected.

    We are cheking this isse and will update you shortly

    The issue has been corrected and the server is working fine now.

  • Date - 11/24/2014 08:16
  • Last Updated - 11/30/2014 00:43
Xray Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • This thread is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 82.145.48.4 you will need to update it to 185.46.122.34 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process.)
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.

    ========================================
    Updates will be posted below as they are avaliable
    ========================================


    This is to inform you that xray.unisonplatform migration has been completed.

  • Date - 11/14/2014 16:29
  • Last Updated - 11/30/2014 00:42
Disk space issue (Resolved)
  • Priority - Critical
  • Affecting Server - Seahawks (LAX)
  • we have corrected this and disk space usage is normal now.

    Monday | 24 November 2014 | 07:52 AM

    The root partition has become full and our senior admins are working on it.We shall updatee once everything is back online

  • Date - 11/24/2014 07:50
  • Last Updated - 11/24/2014 11:32
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • Updated on Thursday 06:21 AM CST, 13 November 2014 

    The server is up and the services are running fine but slowness has been reported. Our admins are working on it and we shall keep you posted with updates.

  • Date - 11/13/2014 06:21
  • Last Updated - 11/22/2014 00:31
Foxtrot server migration (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 82.145.48.8 you will need to update it to 185.46.121.194 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.

  • Date - 11/04/2014 18:22
  • Last Updated - 11/22/2014 00:31
Server Issues (Resolved)
  • Priority - High
  • Affecting Server - R3NR
  • Monday | 17 November 2014 | 18:02 PM CST
    We are experiencing some issue with server and we are working on it. We will get back to you once its fixed.
    The issue has been fixed now



  • Date - 11/17/2014 18:02
  • Last Updated - 11/18/2014 13:32
Kernel upgrade (Resolved)
  • Priority - High
  • Affecting Other - vikings and eagles
  • Tuesday | 18 November 2014 | 12:39 PM
    We are going to perform kernel upgrade shortly for the nodes in which vikings.unisonplatform.com & eagles.unisonplatform.com is present. We will post further updates here

    Tuesday | 18 November 2014 | 12:55 PM
    This has been completed and servers are online


  • Date - 11/18/2014 12:39
  • Last Updated - 11/18/2014 12:56
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • Tuesday | 18 November 2014 | 01:57 AM


    Please be informed that we have rebooted server jaguars to enable disk quota. The quota initialization is going on in server. Our senior admins are working on this issue.

    Tuesday | 18 November 2014 | 02:49 AM

    Please be informed thta uota initialization is completed and disk quota is enabled in jaguars.

  • Date - 11/18/2014 01:57 - 11/18/2014 00:04
  • Last Updated - 11/18/2014 02:50
Disk Space Issue (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • Thursday, 13 November 2014, 12:05 pm CST:
    We are working on this and it will be fixed soon


  • Date - 11/13/2014 12:06
  • Last Updated - 11/17/2014 20:32
Server Issues (Resolved)
  • Priority - High
  • Affecting Server - bills (EU)
  • Sunday | 16 September 2014 | 15:16 PM
    we are having some issue with one of the IP in the server and our senior admins are wokring on it now. We will post further updates on this issue here.



  • Date - 11/16/2014 15:32
  • Last Updated - 11/17/2014 18:07
DDOS attack on ams004 (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • There is a DDOS attack on the server and we are currently working on this issue to resolve it.

  • Date - 11/16/2014 13:11
  • Last Updated - 11/16/2014 13:35
FSCK being performed (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Please be informed that we are performing fsck on cardinals.unisonpaltform.com

    FSCK is completed and WHM is loading fine.

  • Date - 11/16/2014 02:27
  • Last Updated - 11/16/2014 03:08
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • We are taking down for kernel upgrade, we will update you the status.

    Server is up, and services are running fine.

  • Date - 11/15/2014 23:59
  • Last Updated - 11/16/2014 00:36
browns and bengals kernel upgarde (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • Hi 

    There will be a small downtime for bengals and browns for  kernel upgarde.


    Kernel upgrade completed. Closing the therad . Browns and bengals are online now.

  • Date - 11/15/2014 01:09
  • Last Updated - 11/15/2014 01:23
Server Slowness (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • Updated on 6.00 am Wednesday, 12 November 2014


    The server is up and the services are running fine but slowness has been reported. Our admins are working on it and we shall keep you posted with updates.

  • Date - 11/12/2014 06:03
  • Last Updated - 11/13/2014 06:27
kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • We are performing kernel upgrade for the node in which  niners.unisonplatform.com and rams.unisonplatform.com are present.
    We will update  the details shortly in this thread.

  • Date - 11/10/2014 23:45
  • Last Updated - 11/13/2014 06:27
node server e2host1004 is being rebooted& (Resolved)
  • Priority - Critical
  • Affecting Other - node server e2host1004 is being rebooted
  • Hi ,

    The node server e2host1004 is being rebooted for kernel upgrade.We will update you the details.

    the server is up and working fine.

  • Date - 11/13/2014 06:00 - 11/13/2014 06:25
  • Last Updated - 11/13/2014 06:25
chiefs and washington kernel upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • There will be a small outage for chiefs and washington servers for kernel upgrade in the node.
    Please wait for updates.

    the server is back online.

  • Date - 11/13/2014 00:29 - 11/13/2014 03:39
  • Last Updated - 11/13/2014 03:39
node server e2host1003 is being rebooted for (Resolved)
  • Priority - Critical
  • Affecting Other - node server e2host1003 is being rebooted for kernel upgrade.
  • Hi ,

    The node server e2host1003 is being rebooted for kernel upgrade.We will update you the details.

  • Date - 11/13/2014 03:37 - 11/13/2014 06:01
  • Last Updated - 11/13/2014 03:38
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • Hi

    We are facing some issues with the server chiefs.unisonplatform.com. We are working on it and will update the status shortly.

    The isssue has been resolved, server is running fine without anu issues.

  • Date - 11/13/2014 01:21
  • Last Updated - 11/13/2014 01:52
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • Hi,

    This is to inform you that we are facing some issues with the server clippers.unisonpatform.com. We are working on this and will update the details shortly.



    The issue has been resolved. The server is running fine without any issues.

  • Date - 11/12/2014 23:31 - 11/13/2014 00:02
  • Last Updated - 11/13/2014 00:01
kernel upgrade e2host1002.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Other - e2host1002.unisonplatform.com
  • Hi,

    We are taking down node server e2host1002.unisonplatform.com for kernel upgrade.We will update you the details.


    The upgrade has been compleated. 

  • Date - 11/12/2014 06:40 - 11/12/2014 06:45
  • Last Updated - 11/12/2014 06:45
kernel upgrade on server e2host1001 (Resolved)
  • Priority - Critical
  • Affecting Other - Node server e2host1001
  • Hi,

    We are taking down server node server e2host1001 for kernel upgraqde. We will update you the details.

    Kernel upgrade has been compleated. The node server is up and working fine.We are closinmg this thread.

  • Date - 11/12/2014 05:42 - 11/12/2014 06:26
  • Last Updated - 11/12/2014 06:26
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • Updated on 11:26:28 AM CST Saturday, November 8, 2014

    The server was rebbooted but we are still experience some issues on the server. Our senior admins are working on it. We shall post the updates here..

    We would like to let you know that we have resolved this issue last night itself. The server is running fine now with out any issues.

  • Date - 11/08/2014 11:27
  • Last Updated - 11/09/2014 14:03
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - browns


  • Updated on 11:26:28 AM CST Saturday, November 8, 2014

    The server was rebooted but we are still experience some issues on the server.Our senior admins are working on it. We shall post the updates here.

    We have resolved this issue last day itself. We are closing this as the Server is running fine now.

  • Date - 11/08/2014 11:24
  • Last Updated - 11/09/2014 14:02
cowboys and s7r9 maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • We are performing kernel upgrade for the node hosting s7r9 and cowboys.
    We will update in this thread once completed.


    The server is up with new kernel. Closing this thread.

  • Date - 11/09/2014 03:19
  • Last Updated - 11/09/2014 04:00
Kernel Upgrade. (Resolved)
  • Priority - Critical
  • Affecting Server - charlie
  • We are performing kernel upgrade for the node in which  green.unisonplatform.com and charlie.unisonplatform.com is present.
    We will update  the details shortly in this thread.

    We are working with the DC technicians to bring back the server online. We will update this therad regarding this.


    Both charlie and green are up with new kernel.

  • Date - 11/08/2014 07:52
  • Last Updated - 11/08/2014 09:20
Kernel Upgrade. (Resolved)
  • Priority - Critical
  • Affecting Server - Green
  • We are performing kernel upgrade for the node in which  green.unisonplatform.com and charlie.unisonplatform.com is present.
    We will update  the details shortly in this thread.


    Both charlie and green are up with new kernel.


  • Date - 11/08/2014 07:52
  • Last Updated - 11/08/2014 09:19
texans.unisonplatform.com and r9wk.unisonplat (Resolved)
  • Priority - Critical
  • Affecting Server - texans
  • We are performing kernel upgrade for the node in which  texans.unisonplatform.com and r9wk.unisonplatform.com is present.
    We will update  the details shortly in this thread.


    server is up with new kernal.

  • Date - 11/08/2014 04:00
  • Last Updated - 11/08/2014 07:39
FSCK being performed on /var partion (Resolved)
  • Priority - Critical
  • Affecting Server - S4T9
  • Friday | 07 November 2014 | 22:35 PM

    Please be informed that we are performing  FSCK on /var partion in the server s4t9.unisonplatform.com.

    Friday | 07 November 2014 | 22:51 PM

    This has been completed. Please have a check.

  • Date - 11/07/2014 22:35 - 11/07/2014 22:51
  • Last Updated - 11/07/2014 22:53
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • Updated on 8:08 am Tuesday, 4 November 2014


    The server is being worked on by our senior admins and we will keep posting updates here.

  • Date - 11/04/2014 08:07
  • Last Updated - 11/06/2014 12:32
Jaguar server. (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • We are taking down Mysql service for emergencey upgradation.

    We are taking down server jaguar.unison. We are going to perform ipswitch on the server.We will update you further details.

    the Ip switch has been compleated. The server Jaguar has been switched from e2host1006 to e2host1007 We are also closing this ticket

  • Date - 11/04/2014 06:55 - 11/04/2014 07:42
  • Last Updated - 11/04/2014 07:42
Patriots Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - patriots (EU)
  • This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 82.145.37.66 you will need to update it to 185.46.121.130 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.


    Just an update

    If your ip is currently 82.145.37.66 you will need to update it to 185.46.121.130 once the migration is complete.

    This has been completed.

  • Date - 10/23/2014 22:00
  • Last Updated - 11/04/2014 06:57
sing3.unisonplatform.com is down (Resolved)
  • Priority - Critical
  • Affecting Other - sing3.unisonplatform.com
  • Hi,

    We would like to inform that sing3.unisonplatform.com is down. We are checking it with the DC. Server vikings and eagles will be down. We will update you shortly.

    Hi,

    The server has been up and fine. Alll servers are running fine on the node server.

  • Date - 11/02/2014 04:11 - 11/02/2014 06:49
  • Last Updated - 11/02/2014 05:59
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • Wednesday | 29 October 2014 | 23:17 PM


    Please be informed that we are going to perform apache upgrade and maria db switching in server. Our senior admins are working on this. We will update you here. I sincerely appreciate your patience in the mean time.

    Thursday | 30 October 2014 | 03:56 AM

    Please be informed that apache upgrade has been completed with fcgi and xcache. Switchng db is in progress.

    Thursday | 30 October 2014 | 05:56 AM

    MariaDB conversion has been completed.

  • Date - 10/29/2014 23:17
  • Last Updated - 10/31/2014 05:46
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • Wednesday, 29 October 2014, 02:04

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
    Thankyou for understanding us.

  • Date - 10/29/2014 02:04
  • Last Updated - 10/30/2014 14:05
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • Thursday | 09 October 2014 | 03:06 AM CST

    This is to inform you that we are facing some issues with the server. Our senior admins are working on this. We will update you here. 

    Thursday | 09 October 2014 | 05:24 AM CST

    Thank you for the patience. Issue has been fixed now. Please have check.

  • Date - 10/09/2014 03:06 - 10/09/2014 05:24
  • Last Updated - 10/30/2014 04:22
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - foxtrot
  • Tuesday | 28 October 2014 | 15:54 PM

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
    Thankyou for understanding us.

    Wednesday, 29 October 2014, 00:57 

    Please be informed that we are rebooting the server. Your patience is appreciated in the meantime. 

    Wednesday | 29 October 2014 | 23:27 PM

    Please be informed that we are taking down the server for maintenance. Your patience is appreciated in the meantime.

    Thursday | 30 October 2014 | 00:04 AM

    Please be informed that server is online now. Please have a check.

  • Date - 10/28/2014 15:54 - 10/30/2014 00:06
  • Last Updated - 10/30/2014 00:07
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - chiefs
  • Tuesday | 28 October 2014 | 02:29 AM CST

     
    This is to inform you that  we are installing Apache 2.4+fcgi+event+spamassasin in chiefs. Our senior admins are working on this. We will update you here. I sincerely appreciate your patience in the mean time. 

    Tuesday | 28 October 2014 | 03:44 AM CST

    Please note that easy apache has completed on server and apache is up now. We are proceeding with the rest of steps. We will update you regarding this. 

    Tuesday | 28 October 2014 | 05:44 AM CST

    Everything is up and back to normal.

    Tue Oct 28 20:22:33 PDT 2014

    As a part of server upgrade, we are converting the Mysql to MariaDB. There will be a slight downtime for the mysql service. We are proceeding with the same, right now. 

    Tue Oct 28 23:00:19 PDT 2014

    MariaDB conversion has been completed.





  • Date - 10/28/2014 02:29
  • Last Updated - 10/29/2014 00:58
FSCK being performed (Resolved)
  • Priority - Critical
  • Affecting Server - Black2


  • Updated on 7:23 AM Friday, October 24, 2014

    The filesystem check is being performed on the server. We shall update you once it is completed.

    Updated on 7:57 AM Friday, October 24, 2014

    This has been done.

  • Date - 10/24/2014 07:21
  • Last Updated - 10/28/2014 04:44
fsck on blue.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Hello,

    This has been completed and the server is running fine.

    Hello,

    We are performing  FSCK on /var partion in the server blue.unisonplatform.com.

  • Date - 10/25/2014 00:31 - 10/25/2014 00:54
  • Last Updated - 10/25/2014 00:56
Server main IP is null routed (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • Hi,

    This is to inform you that server hotel.unisonplatform server's main IP has been null routed due to network abuse.

    We are working with the DC to rectify it and will update the forum once done.

    Hi,

    The issue has been rectified and now the server main IP is up.

  • Date - 10/24/2014 12:17
  • Last Updated - 10/24/2014 13:23
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • Friday, 24 October 2014, 02:55 PM CST

    Please note that we have found fs error on var partition in golf server. Our senior admins are working on this. Issue will be resolved soon. Please hold on. 

    Friday, 24 October 2014, 03:15 PM CST

    The issue has been fixed. Server is up and fine now. 

  • Date - 10/24/2014 02:55
  • Last Updated - 10/24/2014 03:16
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Wednesday | 15 October 2014 | 07:09 AM CST

    Some sites on server are showing 508 error. We are checking this and will be resolving it shortly



    We are migrating the server to a brand new platform. We will keep you updated the status.

  • Date - 10/15/2014 07:09 - 10/28/2014 16:06
  • Last Updated - 10/23/2014 22:06
Bucks Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - bucks (EU)
  • This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 88.150.141.21 you will need to update it to 185.46.121.66 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.

    The sever migration has been completed.

  • Date - 10/18/2014 17:11
  • Last Updated - 10/23/2014 22:06
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • Saturday | 18 October 2014 | 11:23 AM

    We are experincing some issue with the server and our senior admins are working on this. We will post the updates here.

  • Date - 10/18/2014 11:23 - 10/18/2014 13:12
  • Last Updated - 10/18/2014 11:25
performing fsck on the server blue.welcomesea (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Hi,

    We are performing filesystem check as we could see that there was fs errors on /var patition. We will update you the details.

    Hi,

    The filesystem check has been completed and the server is up and online now. We are also closing this thread. 

  • Date - 10/17/2014 08:10 - 10/17/2014 08:40
  • Last Updated - 10/17/2014 08:40
fsk on lima (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • We are performing fsck on /home for lima server. We will updatre the thread once completed.

    Fsck has been completed.



  • Date - 10/15/2014 00:49
  • Last Updated - 10/15/2014 03:04
rebooting e2host1006.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Hi,

     We are rebooting the node e2host1006.unisonplatform.com for maintenance

    The server is now up and running fine.

  • Date - 10/15/2014 02:36
  • Last Updated - 10/15/2014 02:55
Server Rebooting for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Colts
  • Hello,

     We would like to let you know that we are rebooting the following servers for maintainance:

     ============
    newns2.asia.eleven2.com
    colts.unisonplatform.com
    jaguars.unisonplatform.com
    cardinals.unisonplatform.com
    ===============

     We will update you the details in time.



    Cardinals is down now, we are working on it. Other servers is up  already,


    Cardinals is up now. Closing the thread.

    We have issues  for disk in colts, performing fsck on it.

    Fsck has been completed and issue is resolved.



    For maintanance purpose, we are rebooting the following servers again :


     ============
    newns2.asia.eleven2.com
    colts.unisonplatform.com
    jaguars.unisonplatform.com
    cardinals.unisonplatform.com
    ===============

    We will update the thread once completed.

    All servers are online now. Closing the thread.


  • Date - 10/14/2014 01:19
  • Last Updated - 10/15/2014 00:49
Bills Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 78.129.243.219 you will need to update it to 185.46.120.194 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.


    =================================
    Updates will be below
    =================================



    We are performing IP swith of bills. The services will be down for few minutes.


    Hi,

     We have completed the IP switch. the new server is now upand running fine. Please let us know for any further assistance.

  • Date - 10/09/2014 16:33
  • Last Updated - 10/14/2014 23:46
Packers Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - packers (EU)
  • Hello,

    This is to inform you that the packers move has been completed, we have confirmed all accounts properly moved to new server. We will stop basic services shortly and will proceed with the decomissoning of the old server.

    Thanks
    John



    This thread is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit 
    http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 82.145.48.2 you will need to update it to 185.46.121.2 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process.)
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.

    ========================================
    Updates will be posted below as they are avaliable
    ========================================

    Hi,

      This is to inform that the packers migration is compleated. Please contact support for any issues.

     Thanks.



  • Date - 09/19/2014 13:12
  • Last Updated - 10/14/2014 01:58
mysql stopping in dolphins.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - Dolphins (EU)
  • Hi,

     This is to inform you that we are stopping Mysql service in dolphins.unisonplatform.com for maintenance

    Mysql is now up and running fine.

  • Date - 10/14/2014 00:22
  • Last Updated - 10/14/2014 01:47
Dolphins Server migration (Resolved)
  • Priority - Critical
  • Affecting Server - Dolphins (EU)
  • This email is to inform you that we will be in the process of migrating your server to our new EU datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433
     
    What you need to know about this migration:
    We do all the hard work ;)
    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  
    If your ip is currently 78.129.243.10 you will need to update it to 185.46.120.226 once the migration is complete. (stay tuned to the network thread in the brain for updates during the migration process. https://www.eleven2.com/brain/networkissues.php?view=open )
     
    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.


    If you have any questions at all feel free to let us know.


    ==========================
    Updates will be posted below
    ==========================


    Hi,
     

     This is to inform that we taking down services form perofming IP switch. Will keep updated.


    Hi,

     We have completed the IP swich and confirmed that all services are fine.  Please let us know for any assistance .



  • Date - 10/09/2014 16:36
  • Last Updated - 10/14/2014 01:46
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Server taking down to perfrom FSCK on /var

    FSCK completed, all services are running fine.

  • Date - 10/11/2014 00:40
  • Last Updated - 10/11/2014 01:13
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • Wednesday | 08 October 2014 | 15:14 PM
    we are having some issue with the server and our senior admins are wokring on it now. We will post further updates on this issue here.

    The issue has been corrected and the server is working fine now.

  • Date - 10/08/2014 15:14
  • Last Updated - 10/09/2014 11:54
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • Wednesday | 08 October 2014 | 15:16 PM
    we are having some issue with the server and our senior admins are wokring on it now. We will post further updates on this issue here.

    The issue has been corrected and the server is working fine now.

  • Date - 10/08/2014 15:16
  • Last Updated - 10/09/2014 11:54
server maintenance on niners.unisonplatform.c (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • Hi,

    We are now taking down the server for performing the flash cache implementation as a part of improving the quality of service.

    Hi,

    We have tried the implementation and was not successful .This in now postponed to off peak hours.

    Hi,

    Taking down the server for implementing flashcache on it.

    Hi,

    The server is online and is running fine now.

  • Date - 10/06/2014 05:39
  • Last Updated - 10/08/2014 11:14
File system error on black2.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Black2
  • Hello,

     We would like to let you know that we are currently facing an fs error on the server black2.unisonplateform.com. We are currently working on this issue. We will update the details in time.


    Hello,
     
     The FSCK has been completed successfully. The server is up and running fine.

  • Date - 10/08/2014 00:57
  • Last Updated - 10/08/2014 01:37
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • Thursday | 02 October 2014 | 11:15 AM

    We are experiencing some issues on the server and our higher level admins are working on this and will get back to you soon.

    The server is fine and is working fine now.

  • Date - 10/01/2014 13:50
  • Last Updated - 10/02/2014 11:40
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • Wednesday | 01 October 2014 | 07:08 AM CST

    We are facing some issue in server which is causing some sites to throw 508 error. We are checking this at the moment and will pass any update through this URL

    The server is up and is running fine now. 

  • Date - 10/01/2014 07:08
  • Last Updated - 10/01/2014 11:25
Performing fsck on golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hello,

    This has been completed and the server is running fine.

    Hello,

    We are performing an fsck on server  golf.unisonplatform.com .

  • Date - 10/01/2014 00:11
  • Last Updated - 10/01/2014 03:16
Performing fsck on S8A7.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S8A7
  • Hi,

    We are performing an fsck on server S8A7.unisonplatform.com .

    Hi,

    We have completed the fsck and the server is up and running now.

  • Date - 10/01/2014 00:48
  • Last Updated - 10/01/2014 01:42
Yellow server down (Resolved)
  • Priority - Critical
  • Affecting Server - Yellow
  • Hello, 

    We are taking down yellow.unisonplatform.com to perform fsck on /var partition. We will update once this is complete. 

    Regards

    FSCK completed. Server is online now and is working fine.

  • Date - 09/30/2014 03:25
  • Last Updated - 09/30/2014 04:52
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • Sunday | 28 September 2014 | 01:06 AM CST


    This is to inform you that we are rebooting golf for performing fsck on var partition. Our senior admins are working on this. We will update you soon here.


    Sunday | 28 September 2014 | 01:21 AM CST
    .
    Server is up and loading fine. Please have a check and let us know if you have any problem. 

  • Date - 09/28/2014 01:06
  • Last Updated - 09/28/2014 01:23
Server Issue (Resolved)
  • Priority - Critical
  • Affecting Server - SR27
  • Friday | 26 September 2014 | 22:41 PM CST


    This is to inform you that we have noticed fs error on /var partition. We are performing fsck to resolve this issue. It will be fine soon. We will update you here. 

     
    Friday | 26 September 2014 | 23:44 PM CST

    Please be informed that the server is up and is running fine. Please have a check.

  • Date - 09/26/2014 22:41 - 09/26/2014 23:44
  • Last Updated - 09/26/2014 23:47
Lite speed upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hi, 

    We have upgraded litespeed version on all the shared servers to 4.2.16 as the old one litespeed version was susceptible to Shellshock vulnerability. The latest version could block all the request with environment variable string (). The version could be verified by the command, 
    =-=-=-=-
    root@s3c8 [~]# hostname 
    s3c8.unisonplatform.com
    root@s3c8 [~]# /usr/local/lsws/bin/lshttpd -v
    LiteSpeed/4.2.16 Enterprise
    root@s3c8 [~]# 

    =-=-=-=-

    Regards
    Jeff

  • Date - 09/26/2014 02:48
  • Last Updated - 09/26/2014 23:18
Server Down: jets.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - jets
  • Hi everyone,

    Currently, we are facing down issue with the server 'jets.unisonplatform.com' .

    We are working with COLO4 Team to get the server back on-line. You will get updated with further informations shortly.

    Hi All,

    Currently we are doing chasis swap on the server  with the DC team, please hold on.


    Hi,

    The server is now back online. Closing this thread.

  • Date - 09/26/2014 11:31
  • Last Updated - 09/26/2014 15:27
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • Tuesday | 23 September 2014 | 20:26 PM CST

    Some iptable modules are missing in the server which is preventing the sites to load properly. We have to make some server wide changes and we are scheduling this to off peak hours.
    We will be posting more updates here soon.

    We are going to reboot the server for enabling some firewall modules. We will keep you updated.

    Server has been rebooted. Also enabled missing iptable modules.


  • Date - 09/23/2014 20:26
  • Last Updated - 09/23/2014 23:43
Rebooting Uniform (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • We are going to reboot the server for enabling some firewall modules. We will keep you updated.

    Server has been rebooted. Thanks for the patience.


  • Date - 09/23/2014 21:54
  • Last Updated - 09/23/2014 22:48
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - vikings (ASIA)
  • Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.

    Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.

  • Date - 09/22/2014 19:36
  • Last Updated - 09/22/2014 20:07
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - Gladiator (ASIA)
  • Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.



    Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.

  • Date - 09/22/2014 19:36
  • Last Updated - 09/22/2014 20:07
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - yankee (ASIA)
  • Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.


    Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.

  • Date - 09/22/2014 19:36
  • Last Updated - 09/22/2014 20:07
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - eagles (ASIA)
  • Server went down, we are working together with the DC tech to fix this issue, Please hold on we will update you the status.


    Network engineers have confirmed that a software-related event has left the router in an abnormal state, now we have corrected this issue. All services seems up and running fine.

  • Date - 09/22/2014 19:36
  • Last Updated - 09/22/2014 20:06
Filesystem check (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Monday | 22 September 2014 | 05:06 AM
    We are taking down server for a file-system check in /var partition. We will let you know once this is completed. Estimated downtime is 30 minutes.
    Monday | 22 September 2014 | 05:45 AM
    We have completed the file system check and server is back online now.

  • Date - 09/22/2014 05:06 - 09/22/2014 05:46
  • Last Updated - 09/22/2014 05:46
Taking down rams as part of Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Rams
  • We are taking down rams as part of Maintenance. We will keep you updated.

    Maintanance is over and server is online now.

  • Date - 09/22/2014 02:24
  • Last Updated - 09/22/2014 03:31
Taking down niners as part of Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • We are taking down niners as part of Maintenance. We will keep you updated.

    Maintanance is over and server is online now

  • Date - 09/22/2014 02:30
  • Last Updated - 09/22/2014 03:30
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - SM4B
  • Saturday | 20 September 2014 | 01:30 AM CST


    This is to inform you that, Our senior admins are doing some maintenance works in sm4b. It will be fixed soon. We will  update you soon here. I appreciate your patience regarding this. 
     
     
    Saturday | 20 September 2014 | 02:04 AM CST
     
    The issue has been fixed. Please have a check from your end.
     

  • Date - 09/20/2014 01:30
  • Last Updated - 09/20/2014 02:05
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Saturday | 20 September 2014 | 00:31 AM CST


    This is to inform you that we are rebooting blue.welcomesearchers for filesystem check on /usr. Our senior admins are working on it. We will update you soon here.

    Saturday | 20 September 2014 | 00:46 AM CST


    The issue has been fixed. Server is up and loading fine.
     
     
     
     

  • Date - 09/20/2014 00:31
  • Last Updated - 09/20/2014 00:47
jaguars.unisonplatform.com rebooting for main (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • This is to inform that server jaguars.unisonplatform.com is rebooting for  maintenance.

  • Date - 09/18/2014 07:32
  • Last Updated - 09/19/2014 12:41
server maintenance on cardinals.unisonplatfor (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • This is to infor you that we are rebooting server "cardinals.unisonplatform.com" for maintenance.

  • Date - 09/18/2014 07:30
  • Last Updated - 09/19/2014 12:41
colts.unisonplatform.com rebooting for server (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • This is to infomr that colts.unisonplatform.com is rebooting for maintenance

  • Date - 09/18/2014 07:29
  • Last Updated - 09/19/2014 12:41
server maintenance on e2host1006.unisonplatfo (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Restarting the node for maintenance.

  • Date - 09/18/2014 07:21
  • Last Updated - 09/19/2014 12:41
golf.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • Hi, 

    golf.unisonplatform.com has been taken down to perform fsck. 

    Regards
    Jeff


    Hi, 

    Fsck is completed on golf. 

    Regards 
    Jeff

  • Date - 09/18/2014 02:45
  • Last Updated - 09/19/2014 12:40
Server uniform Migration (Resolved)
  • Priority - Critical
  • Affecting Server - uniform (EU)
  • Tuesday | 02 September 2014 | 12:52 PM

    This network thread is to inform you that we are in the process of migrating your server to our new UK datacenter located in Amsterdam.  This will provide us better control of the network providing top tier bandwidth providers as well as 100% control over the server and network hardware. For more information about our new Datacenter please visit http://www.pr.com/press-release/574433

     

    What you need to know about this migration:

    We do all the hard work ;)

    It will require an ip change.  If you are using the eleven2 name servers no changes are required on your end. If you are just pointing individual records to your account you will need to update your ip address.  

    If your ip is currently 82.145.48.6 you will need to update it to 185.46.120.131 once the migration is complete. (stay tuned to this thread for updates during the migration process.)

     

    If your ip is not the one above this means you are on a dedicated ip address and we will be reaching out to you all individually to inform you of your new ip once your account has been moved.

    If you have any questions at all feel free to let us know.

    =====================================================
    Updates about the migration will be posted below as avaliable:
    =====================================================

    This is to inform that the uniform Migration is 50 percentage completed and  is in progress.

    Tuesday | 16 September 2014 | 11:52 AM
    We have completed the server migration. Please check accounts from your side and open support ticket for further assistance.




  • Date - 09/02/2014 12:52 - 09/16/2014 11:56
  • Last Updated - 09/19/2014 12:40
Taking down e2host1006 as part of Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Hello,

    We are taking down the node server - e2host1006 - as part of maintenence.

    We will udpate the details soon.

    Regards,
    Ashely

    The server is up and is running fine now.

  • Date - 09/15/2014 02:20
  • Last Updated - 09/17/2014 11:41
Server maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Wednesday, 17 September 2014, 03:46

    This is to inform you that, we are taking down that server as part of maintenance for getting better performance .

    Wednesday, 17 September 2014, 04:02

    Server is back after maintenance. Please have a check.

  • Date - 09/17/2014 03:49
  • Last Updated - 09/17/2014 04:03
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • Tuesday | 16 September 2014 | 04:16 AM
    For maintenanace purposes, we have stoped mysql service on this server. We post further updates on this issue here.
    Tuesday | 16 September 2014 | 05:20 AM
    We have completed the maintenance process and mysql service is back online now.

  • Date - 09/16/2014 04:16 - 09/16/2014 05:23
  • Last Updated - 09/16/2014 05:21
Server - cardinals.unisonplatform.com - is t (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • Hi All,

    As part of maintenance for getting better performance, we are taking down the server -  cardinals.unisonplatform.com  -  in three hours. 

    We will update the details soon. 

    Thanks,
    Ashley.

  • Date - 09/16/2014 01:20 - 09/17/2014 03:05
  • Last Updated - 09/16/2014 01:48
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - R3NR
  • Sunday | 14 September 2014 | 23:20 PM CST


    This is to inform you that, we are performing fsck on /usr of the R3NR.welcomesearchers.com. Our senior admins are working on it and will update you soon. Please hold on.

    Monday | 15 September 2014 | 00:49 AM CST
     
     
    Thank you for your patience. The server is up and accessible now. Please have a check. 

  • Date - 09/14/2014 23:20
  • Last Updated - 09/15/2014 00:54
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - bills (EU)
  • Sunday | 14 September 2014 | 10:14 AM

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the status here.
    Thankyou for understanding us.

    The issues has been solved anbd server is working fine now.

  • Date - 09/14/2014 10:14
  • Last Updated - 09/14/2014 13:49
Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - sierra
  • Sunday | 14 September 2014 | 03:50 AM CST


    This is to inform you that, server partition / is readonly. Our senior admins are working on it. The issue will be resolved soon ans we will update you soon here.

    We have completed the fsck on / partition and now the server is back online. It is fine now.

  • Date - 09/14/2014 03:50
  • Last Updated - 09/14/2014 12:25
Fsck on zulu.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • Hello Guys,

    We are taking down zulu for a file-system check in /var partition. We will let you know once this is completed. Estimated downtime is 30 minutes.

    -Victor

    ============================

    The task has been completed. We are closing this network thread.

    -Victor

  • Date - 09/12/2014 23:45 - 09/13/2014 01:33
  • Last Updated - 09/13/2014 01:33
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Monday | 08 September 2014 | 15:49 PM CST

    Pages are showing 508 error. Our senior admins are checking this and will be posting updates here

    Tuesday | 09 September 2014 | 07:00 AM CST

    We are still working on this. We appreciate your patience regarding this

    Tuesday | 09 September 2014 | 14:00 AM CST

    The issue has been resolved.

  • Date - 09/08/2014 15:49 - 09/09/2014 19:10
  • Last Updated - 09/12/2014 11:59
performing fs_check on yellow.unisonplatform (Resolved)
  • Priority - Critical
  • Affecting Server - Yellow
  • Hello,

     We would like to let you know that the we are currently rebooting the server to perform filesystem check in the server as we have faced a filesystem error in the same. We will update more details in progress.


    Hello,

     The fsck has been completed successfully and server is back online.

    Thanks.

  • Date - 09/09/2014 04:47 - 09/09/2014 05:10
  • Last Updated - 09/09/2014 05:10
Doing Fsck on blue.welcomesearchers.com serv (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Hi,

    We are going to do Fsck on the blue.welcomesearchers.com  server.

    Monday | 08 September 2014 | 06:55 AM
    We have completed the filesystem check and server is back online now.

  • Date - 09/07/2014 21:43
  • Last Updated - 09/08/2014 11:37
RAM upgrade. (Resolved)
  • Priority - Critical
  • Affecting Server - mike
  • We are taking down mike server for upgrading RAM. We will update you the status.


    Server is upo with the upgraded hardware, and all services are running fine.

  • Date - 09/07/2014 22:31
  • Last Updated - 09/07/2014 22:49
Kernel upgrade (Resolved)
  • Priority - High
  • Affecting Server - hotel
  • Hello,

    We are performing a kernel upgrade in the server hotel, we will keep you upgraded.

    We are unable to upgrade kernel in  server due to some issues.  We have rescheduled it to tonight.

    We have installed new kernel on the server. The server need a rboot for upgrading kernel which is scheduled tonight off peak hours.

    We are rebooting the server now, for switching to hybrid kernel.

    The server is having hybrid kernel now, but still the server is facing some issues. So we have decided to migrate the server the server to brand new high specification server which will start from today night.

    Thursday | 04 September 2014 | 17:37 PM CST

    We are switching the kernel back to normal one

    Thursday | 04 September 2014 | 17:46 PM

    Server is back online on new kernel.

  • Date - 09/03/2014 03:09
  • Last Updated - 09/07/2014 06:47
Rebooting for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Rams
  • Hi,

    We are rebooting rams for maintenance and will update you once the server is online.


    This is completed, also the server and services are fine.


  • Date - 09/07/2014 01:10
  • Last Updated - 09/07/2014 06:47
Rebooting for maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • Hi,

    We are rebooting niners for maintenance and will update you once the server is online.


    The services are fine in the server.




  • Date - 09/07/2014 01:08
  • Last Updated - 09/07/2014 06:46
FSCK on golf server. (Resolved)
  • Priority - Critical
  • Affecting Server - golf
  • We are taking down golf server for doing fsck.


    Completed the fsck in the server, currenty the server and services are runnig fine.

    Sean




  • Date - 09/07/2014 01:50
  • Last Updated - 09/07/2014 06:43
Performing fsck in /home (Resolved)
  • Priority - Critical
  • Affecting Server - Blue
  • Hi,

    We are performing fsck in /home partition to recover the partition from fs error.

    We will update you once the server is back online.


    Hi,

    We are rescheduling this for tomorow and will update when its done.


  • Date - 09/07/2014 02:12 - 09/08/2014 03:06
  • Last Updated - 09/07/2014 03:25
Slowness Issue in lima.unisonplatform.com. (Resolved)
  • Priority - Critical
  • Affecting Server - lima
  • Hello,

     We are facing slowness issue in the server lima.unisonplatform.com. We would like to let you know that we are currently working on the this. We will upadte you more details in time.

    Hi Guys,

    We are having high connections to the port 25 on the server and which in turn causing slowness issue. So we have blocked the port 25 temporarily and will keep you updated regarding the status.


    We have taken necessary steps to prevent the attack and lifted the block on port 25. The server is working fine now.


  • Date - 09/03/2014 10:53
  • Last Updated - 09/03/2014 20:31
Mysql Issues (Resolved)
  • Priority - Critical
  • Affecting Server - jaguars
  • Wednesday | 03 September 2014 | 18:29 PM
    We have some issues with MYsql service on this server and our senior admin is wokring on it. We will post further updates here.
    Wednesday | 03 September 2014 | 19:31 PM
    We have corrected this issue and service is back online now.

  • Date - 09/03/2014 18:29 - 09/03/2014 19:31
  • Last Updated - 09/03/2014 19:31
Fsck on sm4b.unisonplatform.com server (Resolved)
  • Priority - Critical
  • Affecting Server - SM4B
  • Due to FSerror on the server sm4b.unisonplatform.com server, we are doing Fsck on the server.

  • Date - 09/03/2014 02:54 - 09/03/2014 03:47
  • Last Updated - 09/03/2014 02:55
rebooted server november.unison (Resolved)
  • Priority - Critical
  • Affecting Server - november
  • Hi,

    Server november.unisonplatform.com went unresponsive quickly. We hav e initiated reboot. We will update the details soon.


    H,i

    The server is back online. We are closing this thread.

  • Date - 09/02/2014 18:10 - 09/02/2014 18:19
  • Last Updated - 09/02/2014 18:19
Server issue. (Resolved)
  • Priority - Critical
  • Affecting Server - xray
  • Server taking down for doing network upgrade.


    Server is up and running fine now.

  • Date - 09/02/2014 01:11
  • Last Updated - 09/02/2014 03:12
Doing Fsck on zulu server (Resolved)
  • Priority - Critical
  • Affecting Server - zulu
  • Performing Fsck on /usr on the Zulu server.

    Server is up and perfectly fine now.

  • Date - 09/02/2014 00:25
  • Last Updated - 09/02/2014 01:41
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • Monday | 01 September 2014 | 12:23 PM

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the status here. Thankyou for understanding us.

    We have found some kind of dos attack to the server. We have taken necessary actions to prevent it. Now the services and server is working fine.

  • Date - 09/01/2014 12:23
  • Last Updated - 09/01/2014 14:18
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • Monday | 01 September 2014 | 10:37 AM

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
    Thankyou for understanding us.

    The load issues on the server is resolved and server is fine now. Thank you for understanding us.

  • Date - 09/01/2014 10:37 - 09/01/2014 12:10
  • Last Updated - 09/01/2014 12:10
Server Down (Resolved)
  • Priority - Critical
  • Affecting Server - victor
  • Hi Guys,

    The server victor.unisonplatform.com is down, we are working on it and will keep you updated.

    Hi Guys,

    The server is back online.

  • Date - 09/01/2014 11:14
  • Last Updated - 09/01/2014 12:09
Server Down (Resolved)
  • Priority - Critical
  • Affecting Server - delta
  • Hi Guys,

    The server delta.unisonplatform.com is down, we are working on it and will keep you updated.

    Hi Guys,

    The server is back online.

  • Date - 09/01/2014 11:15
  • Last Updated - 09/01/2014 12:09
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • Monday | 01 September 2014 | 10:37 AM

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
    Thankyou for understanding us.

    There were ddos attack against the server bears and some of the vps memory parameter got  exhausted. We have controlled the attack and increased the vps memory parameters. Sites are runnig fine now.


  • Date - 09/01/2014 10:38 - 09/01/2014 12:05
  • Last Updated - 09/01/2014 12:05
Taking down niners for enabling SSD cache (Resolved)
  • Priority - Critical
  • Affecting Server - niners
  • Hello, 

    We are taking down niners for implementing Flash cache. We will update once complete. 

    Regards
    Jeff

    Hello,

    We have curently stopped the task, this is due to few issues we have faced.  We are by closing the thred and will alert if any further action is taken.

    Currently the server and the services are running fine.

    Sean

    Hello, 

    We are taking the niners down for implementing flashcache. We will update you once completed. 

    Regards
    Jeff


    Hello, 

    We have enabled Flashcache in niners server and server is up now, Closing the thread. We will update if any futher issues. 

    Regards
    Jeff

  • Date - 09/01/2014 02:46
  • Last Updated - 09/01/2014 05:11
Server issue (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • Monday | 01 September 2014 | 03:28 AM CST

    We are experiencing some issues with the server. Our senior admins are working on it. We will update you soon here. 

    Monday | 01 September 2014 | 03:44 AM CST

    The issue has been fixed.
     
     
     
     

  • Date - 09/01/2014 03:28
  • Last Updated - 09/01/2014 03:45
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - Bears (LAX)
  • We are taking down Mysql service for doing updradation. Please hold on we will update you the status.

    Sunday | 31 August 2014 | 08:49 AM
    We have completed the upgradation process.

    Sunday | 31 August 2014 | 09:35 AM
    Our senior admins are further checking the site down issues on these servers and we will post further updates here.

    We have already completed the process and the websites are running fine.

  • Date - 08/30/2014 23:10
  • Last Updated - 08/31/2014 11:48
Mysql Upgrade. (Resolved)
  • Priority - Critical
  • Affecting Server - cardinals
  • We are taking down Mysql service for doing updradation. Please hold on we will update you the status.

    Sunday | 31 August 2014 | 08:49 AM
    We have completed the upgradation process.

    Sunday | 31 August 2014 | 09:35 AM
    Our senior admins are further checking the site down issues on these servers and we will post further updates here.

    We have already completed the process and the websites are running fine.

  • Date - 08/30/2014 23:09 - 08/31/2014 08:50
  • Last Updated - 08/31/2014 11:47
Taking down server clippers.unisonplatform.co (Resolved)
  • Priority - Critical
  • Affecting Server - Clippers (EU)
  • Hi,

    We are rebooting server clippers.unisonplatform.com for quota check.

    We will update you once the server comes online.


    Now the server is online. We are closing this thread.


  • Date - 08/29/2014 23:23
  • Last Updated - 08/29/2014 23:45
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • Friday | 29 August 2014 | 12:08 PM CST

    We are experiencing some issue with the server and our senior admins are working on this. We will be posting updates here.

    The server is fine now. 

  • Date - 08/29/2014 12:09
  • Last Updated - 08/29/2014 21:02
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - hotel
  • Thursday | 28 August 2014 | 10:14 AM

    We are experiencing some issue with the server and our senior admins are working on this. We will post the update here.
    Thankyou for understanding us.

  • Date - 08/28/2014 10:14 - 08/29/2014 12:08
  • Last Updated - 08/28/2014 10:16
lions.unisonplatform will be down (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • The server lions.unisonplatform will be down for sometime due to mainatanance. We will keep you updated.


    The server lions is online now and is working fine.

  • Date - 08/27/2014 23:14
  • Last Updated - 08/27/2014 23:31
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - falcons (LAX)
  • Tuesday | 26 August 2014 | 09:48 AM
    We are facing some issues with this server and our L3 team is working on it now. We will post further updates here. 

  • Date - 08/26/2014 09:48
  • Last Updated - 08/27/2014 04:24
Server Issues (Resolved)
  • Priority - Critical
  • Affecting Server - cowboys
  • Tuesday | 26 August 2014 | 17:49 PM

    Currently we are experiencing some issue with the server and our senior admins are working on this. We will post the updates here.
    Thankyou for understanding us.

    Issue has been resolved.

  • Date - 08/26/2014 17:49
  • Last Updated - 08/27/2014 02:49
stopping services of s7r9.unisonplatform.com (Resolved)
  • Priority - Critical
  • Affecting Server - S7R9
  • stopping services of s7r9.unisonplatform.com for hardware upgrade

    IP switch has been completed. Closing this thread,

  • Date - 08/26/2014 00:53 - 08/26/2014 04:43
  • Last Updated - 08/26/2014 04:42
stopping lions.unisonplatform.com for hardwa (Resolved)
  • Priority - Critical
  • Affecting Server - lions (LAX)
  • This is to inform that lions.unisonplatform.com will be offline as part of hardware upgrade.

    The upgrade has been completed. Now the servr is functioning with SSD cache for better performance.

  • Date - 08/26/2014 00:55
  • Last Updated - 08/26/2014 02:43
tango.unisonplatform.com is taking don for Ma (Resolved)
  • Priority - Critical
  • Affecting Server - tango
  • tango.unisonplatform.com is taking donw  for Maintenance and will be offline for some time.


    Serer is up and runnng fine

  • Date - 08/24/2014 02:30
  • Last Updated - 08/24/2014 03:40
Server issues. (Resolved)
  • Priority - Critical
  • Affecting Server - tango
  • Mysql service will be stopped, for doing emergency upgradation on the serever.

    Serivces are up.

  • Date - 08/24/2014 00:15
  • Last Updated - 08/24/2014 03:40
bengals.unisonplatform.com Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - bengals (LAX)
  • This is to inform that bengals.unisonplatform.com will be offline for some time as the server is taking down for Maintenance.

    bengals.unisonplatform.com is now up and running fine.

  • Date - 08/23/2014 22:09
  • Last Updated - 08/23/2014 22:57
browns.unisonplatform.com taking down for Ma (Resolved)
  • Priority - Critical
  • Affecting Server - browns
  • This is to infom that server browns.unisonplatform.com is taking down for Maintenance and wil