There are no Open Network Issues Currently
Jazz Server Restore (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 10/29/2022 08:02
  • Last Updated 10/30/2022 13:44

The Jazz Server is being restored fully from an image backup.  The ETA is 10 hours from now.

 

Update as of 9:40AM PST:

The restore is progressing, we're over the 50% mark.  This is a full image restore so once back up, nothing will need to be configured.

 

Update as of 2:19PM PST:

We are closing in at 75% restored.

 

Update as of 5:47PM PST:

Over 80% restored.

 

Update as of 10:21PM PST:

91% is restored.

 

Update as of 11:59PM PST:

Server is fully restored and back up.

 

Network Issues with US DC (Resolved) Critical

Affecting Other - US datacenter

  • 05/19/2022 15:20 - 05/20/2022 00:00
  • Last Updated 05/19/2022 17:26

19/05/2022 3:33 : We are experiencing a network issue and it's affecting a very small portion of our clients. Our DC staffs are working on the issue.

19/05/2022 4:26 : We are experiencing a network issue and it's affecting a very small portion of our clients. Our DC staffs are working on the issue.

19/05/2022 5:10: Our DC staffs are working on the issue.

19/05/2022 5:28 : Issue has been resolved and the servers are accessible now.

 

eagles.unisonplatform.com hardware failure (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 01/25/2021 14:00
  • Last Updated 01/25/2021 17:59

There is a hardware failure on eagles server and we are working on restoring the server. Please hold on for further updates.

We are still working on the issue. Please standby for further updates

We are still working on restoring the server and will provide further updates shortly. Thank you for your patience.

The restoration is still under progress and we expect it to complete within an hour. Please hold on for further updates.

The restoration is in progress and the serve will be back online within 1 hour.

We have completed the restoration process and the server is back to online.  Thank you for your kind patience.

bucks.unisonplatform.com > Server Maintena (Resolved) Critical

Affecting Server - bucks (EU)

  • 12/11/2020 03:00 - 12/11/2020 03:49
  • Last Updated 12/11/2020 03:33

Unexpected maintenance happening in the server. We are working on this issue to fix this up. The server will online after some time.

Server maintenance in progress, and server will be back online shortly.

tampa.unisonplatform.com > Server Maintena (Resolved) Critical

Affecting Server - tampa (EU)

  • 12/11/2020 02:53 - 12/11/2020 03:49
  • Last Updated 12/11/2020 03:32

Unexpected maintenance in the server, we are working on it and the  server will be back shortly.

Server maintenance in progress and will be back online shortly.

Network Issues with AMS DC (Resolved) Critical

Affecting Other - AMS Data center

  • 12/10/2020 15:51 - 12/10/2020 16:40
  • Last Updated 12/10/2020 15:54

12/10/2020 15:48 :  Our DC staffs are working on issue.

Emergency maintenance on the servers quebec.u (Resolved) Critical

Affecting Server - Hawks (LAX)

  • 11/11/2020 10:29 - 11/12/2020 08:25
  • Last Updated 11/11/2020 12:23

Hello,

10:29 AM PST We are currently performing an emergency maintenance on our servers "quebec.unisonplatform.com" and "hawks.unisonplatform.com" and the servers will be back in online soon.

 

10:49 AM PST The server "quebec.unisonplatform.com" is back to online and we are currently working on the server "hawks.unisonplatform.com".

Kindly hold on for further updates.

 

11:42 AM PST We are  working on the server "hawks.unisonplatform.com" and will update you soon.

12:17 PM PST  The server maintenance has been completed. Thank you for your co-operation.

Emergency maintenance on the server s7r9.unis (Resolved) Critical

Affecting Server - S7R9

  • 10/31/2020 02:50
  • Last Updated 10/31/2020 04:19

Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 2:47 AM

Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 3:31 AM

Server maintenance has been completed and the server is back online.---> 10/31/2020 4:14 AM

 

Emergency maintenance on the server cowboys.u (Resolved) Critical

Affecting Server - cowboys

  • 10/31/2020 02:45
  • Last Updated 10/31/2020 04:19

Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 2:44 AM

Unexpected maintenance occurred in server and our DC techs are working to fix, the server will be back shortly ---> 10/31/2020 3:31 AM

Server maintenance has been completed and the server is back online.---> 10/31/2020 4:14 AM

 

 

 

Emergency maintenance on the server s7r9.unis (Resolved) Critical

Affecting Server - S7R9

  • 10/30/2020 22:00
  • Last Updated 10/30/2020 22:44

We are currently performing an emergency maintenance on server and the server will be back in online soon 10/30/2020 21:54

The maintenance on the server has been completed and now the server is running fine 10/30/2020 22:39

Emergency maintenance on the server cowboys.u (Resolved) Critical

Affecting Server - cowboys

  • 10/30/2020 21:54
  • Last Updated 10/30/2020 22:44

We are currently performing an emergency maintenance on server and the server  will be back in online soon 10/30/2020 21:54

The maintenance on the server has been completed and now the server is running fine. 10/30/2020 22:39

Drive issue with tampa.unisonplatform.com (Resolved) Critical

Affecting Server - tampa (EU)

  • 10/12/2020 14:44 - 10/14/2020 00:00
  • Last Updated 10/13/2020 15:59

 Server is having some drive issues and we are working towards it.kindly hold on --- 10/12/2020 2:42 PM

 Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 3:44 PM

 Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 4:32 PM

Server is having some drive issues and we are working on the issue. The server will be back soon --- 10/12/2020 5:32 PM

We are seeing some unrecoverable error with the drives and we are restoring the accounts to a new server --- 10/12/2020 6:29 PM

We are working on restoration to the new server and we will keep you updated --10/12/2020 7:40 PM

We are working on restoration to the new server and we will keep you updated --10/12/2020 8:50 PM

We are working on restoration to the new server and we will keep you updated --10/12/2020 9:40 PM

We are working on restoration to the new server and we will keep you updated --10/12/2020 10:55 PM

We are working on restoration to the new server and we will keep you updated --10/13/2020 12:26 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020 1:35 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020 2:43 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020 4:00 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020  5:50 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020  6:51 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020   8:22 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020  9:51 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020 11:04 AM

We are working on restoration to the new server and we will keep you updated --10/13/2020 12:18 PM

The restoration of the accounts to the new server is still under progress ---. 10/13/2020 1:36 PM

We are working on restoration to the new server and we will keep you updated --10/13/2020 2:47 PM

Account restoration has been completed --10/13/2020 3:53 PM

Drive issue with bucks.unisonplatform.com (Resolved) Critical

Affecting Server - bucks (EU)

  • 10/12/2020 14:39 - 10/14/2020 00:00
  • Last Updated 10/13/2020 15:58

 Server is having some drive issues and we are working towards it.kindly hold on  --- 10/12/2020 2:38 PM

Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 3:44 PM

Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 4:32 PM

Server is having some drive issues and we are working on the issue. Please hold on. --- 10/12/2020 5:32 PM

We are seeing some unrecoverable error with the drives and we are restore the accounts to a new server --- 10/12/2020 6:29 PM

We are working on restoration to the new server and we will keep you updated --10/12/2020 7:40PM

The restoration of the accounts to the new server is still under progress. 10/12/2020 8:55PM

The restoration of the accounts to the new server is still under progress. 10/12/2020 9:40 PM

The restoration of the accounts to the new server is still under progress. 10/12/2020 10:55 PM

The restoration of the accounts to the new server is still under progress. 10/13/2020 12:26 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020 1:35 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020 2:43 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020 4:00 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020 5:50 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020  6:51 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020 1:36 PM

The restoration of the accounts to the new server is still under progress. 10/13/2020 11:04 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020  8:22 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020  9:51 AM

The restoration of the accounts to the new server is still under progress. 10/13/2020 12:18 PM

The restoration of the accounts to the new server is still under progress. 10/13/2020 1:36 PM

 The restoration of the accounts to the new server is still under progress. 10/13/2020 2:47 PM

Account restoration has been completed 10/13/2020 3:53 PM

Emergencey maintenance on server : Xray.uniso (Resolved) Critical

Affecting Server - xray

  • 10/13/2020 05:29
  • Last Updated 10/13/2020 06:06

We are currently performing an emergency maintenance on server and we will keep you updated  10/13/2020 5:30 AM

Emergency maintenance has bee completed and the server is now online. 10/13/2020 6:02 AM

bills.unisonplatform.com > Server Mainten (Resolved) Critical

Affecting Server - bills (EU)

  • 08/29/2020 16:26 - 08/31/2020 18:00
  • Last Updated 08/31/2020 10:39

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 04:26 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 5:37 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 6:40 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 8:30 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 9:43 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/29/2020 10:55 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 12:25 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 1:50 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 2:50 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 3:55 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 4:55 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 4:08 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 5:55 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 7:33 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 8:50 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020  10:21 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 11:30 AM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 12:30 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 3:02 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 04:08 PM PST

Unexpected maintenance in the server bills and our dc techs are working on. kindly hold on.  -- 08/30/2020 4:53 PM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 5:52 PM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 7:40 PM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 9:30 PM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/30/2020 10:49 PM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 1:00 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 2:11 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 3:19 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 4:40 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 5:41 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 6:57 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 8:35 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 09:20 AM PST

Server maintenance still in-progress and the server will back online shortly. kindly hold on --08/31/2020 10:17 AM PST

There was some issues with the filesystem with the drives in the server bills. We have done multiple filesystem check and finally able to make the server up. All the services are working fine now. -- 08/31/2020 10:31 AM PST

bills.unisonplatform.com < Server Down (Resolved) Critical

Affecting Server - bills (EU)

  • 08/29/2020 09:38 - 08/29/2020 16:26
  • Last Updated 08/29/2020 15:58

Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 09:38

Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020  10:14

Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 11:31

Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 12:21

Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020  1:19

Unexpected maintenance in the server bills.unisonplatform.com. Our DC techs are working on it. Server will be back shortly.   ---> 08/29/2020 3:55

 

 

Emergencey maintenance on server: Bills.uniso (Resolved) Critical

Affecting Server - bills (EU)

  • 08/28/2020 02:50 - 08/28/2020 18:23
  • Last Updated 08/28/2020 18:19

We are performing an emergency maintenance on the server. We will update you once it is completed.

08/28/2020 3:26 AM: Server file system check has finished and should be up within  next 10-15 minutes.

08/28/2020 4:30 AM:  Our Senior techs are still working on this issue. Please hold on for further updates.

08/28/2020 4:50 AM:  As another file system check is needed and we are doing it now. Please hold on for further updates.

08/28/2020 7:09 AM: File system check is still in progress. Please hold on for further updates.

08/28/2020 8:09 AM: File system check is still in progress. Please hold on for further updates.

08/28/2020 9:24 AM: File system check is still in progress. Please hold on for further updates.

08/28/2020 10:00 AM: File system check is still in progress. Please hold on for further updates.

08/28/2020 11:25 AM: File system check is still in progress. Please hold on for further updates.

08/28/2020 12:27 PM: File system check is still in progress. Please hold on for further updates.

08/28/2020 01:20 PM: File system check is still in progress. Please hold on for further updates.

08/28/2020 02:30 PM: File system check is still in progress. Please hold on for further updates.

08/28/2020 03:14 PM: File system check is still in progress. Please hold on for further updates.

08/28/2020 04:05 PM: File system check is still in progress. Please hold on for further updates.

08/28/2020 05:09 PM: File system check is still in progress. Please hold on for further updates.

08/28/2020 06:14 PM: Maintenance of server has been completed and the server is in up state.

 

File system issue in bills (Resolved) Critical

Affecting Server - bills (EU)

  • 08/02/2020 06:35
  • Last Updated 08/02/2020 07:57

We are running fsck on server to fix file system corruption. Please standby for further updates.

Emergencey maintenance on server: Uniform.uni (Resolved) Critical

Affecting Server - uniform (EU)

  • 07/11/2020 08:02
  • Last Updated 07/14/2020 16:31

Hi,

We are patching against vulnerabilities and we will update this thread once it is back up.

After the maintenance the server is facing some hardware issues. We are restoring the accounts to a new server from the backup

07/11/2020 09:02 PM : Our Senior techs are working on the restoration.

07/11/2020 10:45 PM : Our Senior techs are still working on the restoration.

07/11/2020 11:55 PM : We are in process of moving data for restoration

07/12/2020 01:45 AM :  Our team is is still working on the restoration

07/12/2020 03:20 AM :   Our team is is still working on the restoration

07/12/2020  04:25 AM :   Our team is is still working on the restoration

07/12/2020 06:44 AM :   Our team is is still working on the restoration

07/12/2020 08:41 AM :   Our Senior techs are still working on the restoration

07/12/2020 09:41 AM :   Our Senior techs are still working on the restoration

07/12/2020 11:14 AM :  Our Senior techs are still working on the restoration

07/12/2020 12:07 PM : Our Senior techs are still working on the restoration

07/12/2020 1:00 PM : Our Senior techs are still working on the restoration

07/12/2020  2:04 PM : Our Senior techs are still working on the restoration

07/12/2020  2:49 PM : Our Senior techs are still working on the restoration

07/12/2020 5:14 PM : Our Senior techs are still working on the restoration

07/12/2020 6:21 PM : Our Senior techs are still working on the restoration

07/12/2020 7:28 PM : Our Senior techs are still working on the restoration

07/12/2020 8:50 PM : Our Senior techs are still working on the restoration

07/12/2020 10:30 PM : Our Senior techs are still working on the restoration

07/12/2020 11:47 PM : Our Senior techs are still working on the restoration

07/13/2020 01:11 AM : Our Senior techs are still working on the restoration

07/13/2020 04:45 AM : Our Senior techs are still working on the restoration

07/13/2020 07:09 AM : Our Senior techs are still working on the restoration

07/13/2020 08:55 AM : Our Senior techs are still working on the restoration

07/13/2020 11:08 AM : We are currently working on the restoration and will be completed shortly.

07/13/2020 12:16 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 1:08 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 2:10 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 3:17 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 4:39 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 6:03 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 8:26 PM : We are currently working on the restoration and will be completed shortly.

07/13/2020 10:45 PM : We are currently working on the restoration and will be completed shortly.

Jul 14 00:12:36 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Jul 14  4:11 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Jul 14  5:17 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Jul 14  6:16 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Jul 14  9:11 AM AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Jul 14  10:16 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Jul 14 11:55 AM: We are working on bringing the server up after the restoration. Please hold on for further updates.

Emergencey maintenance on servers: Mavericks (Resolved) Critical

Affecting Server - mavericks (EU)

  • 07/11/2020 10:51
  • Last Updated 07/11/2020 18:55

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergencey maintenance on server: Xray and Do (Resolved) Critical

Affecting Server - xray

  • 07/11/2020 10:50
  • Last Updated 07/11/2020 18:53

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergencey maintenance on server: Foxtrot.uni (Resolved) Critical

Affecting Server - foxtrot

  • 07/11/2020 10:49
  • Last Updated 07/11/2020 18:52

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergency maintenance on servers: Patriots.un (Resolved) Critical

Affecting Server - patriots (EU)

  • 07/11/2020 10:46
  • Last Updated 07/11/2020 18:51

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergency Maintenance on servers: Bucks and T (Resolved) Critical

Affecting Server - bucks (EU)

  • 07/11/2020 10:44
  • Last Updated 07/11/2020 18:50

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergencey maintenance on server: Bills.uniso (Resolved) Critical

Affecting Server - bills (EU)

  • 07/11/2020 10:42
  • Last Updated 07/11/2020 18:49

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergency maintenance on servers: Packers.uni (Resolved) Critical

Affecting Server - packers (EU)

  • 07/11/2020 10:39
  • Last Updated 07/11/2020 18:48

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

Emergency maintenance on servers: Heat and Cl (Resolved) Critical

Affecting Server - Heat (EU)

  • 07/11/2020 10:38
  • Last Updated 07/11/2020 18:47

Hi,

We are patching against vulnerabilities and the expected eta is 20 to 30 min.

jets.unisonplatform.com (Resolved) Critical

Affecting Server - jets

  • 07/07/2020 03:57 - 07/07/2020 04:33
  • Last Updated 07/06/2020 16:30

unexpected maintenance in the server and we are currently working on it 

server is under maintenance and will be back soon  -

unexpected maintenance is going on in server  -

Emergency maintanance on servers "jaguar (Resolved) Critical

Affecting Server - Rockets (LAX)

  • 07/06/2020 07:24 - 07/06/2020 09:08
  • Last Updated 07/06/2020 07:28

Hi,

 We are performing an emergency maintenance on the servers "rockets.unisonplatform.com" and " jaguars.unisonplatform.com". We will update you once it is completed.

Network issues on ams servers(EU) (Resolved) Critical

Affecting Server - uniform (EU)

  • 06/10/2020 00:46
  • Last Updated 06/10/2020 01:38

Hi,

 Network issues on all ams servers (EU ). All  servers would experience some downtime  . We are working towards it and will update through this link.

 

File system issue with pirates (Resolved) Critical

Affecting Server - Pirates (LAX)

  • 04/17/2020 17:21
  • Last Updated 04/17/2020 20:06

We are facing file system issues on the server and we are working on fixing it. Please standby for further updates.

 

Hello,

This is to inform you that there is a file system issue on server "pirates.unisonplatform.com". We are currently working on it and will update the status.

 

 

Hello,

This is to inform you that the server is back into running state and all the services are working fine now.

File system issue with twins (Resolved) Critical

Affecting Server - twins.unisonplatform.com

  • 04/17/2020 17:24
  • Last Updated 04/17/2020 20:05

We are facing file system issues on twins server and we are working on fixing it. Please standby for further updates.

 

 

Hello,

This is to inform you that there is a file system issue on server "twins.unisonplatform.com". We are currently working on it and will update the status.

 

 

Hello,

This is to inform you that the server is back into running state and all the services are working fine now.

Network upgrade in progress (Resolved) Critical

Affecting Other - Network upgrade

  • 01/20/2020 11:30
  • Last Updated 01/20/2020 12:02

We are facing a network issue and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

We are still working on resolving the network issue and is expecting to provide you an update in 10-15 mins. Please hold on.

We have fixed the network issue and all the domains are back to normal now. We appreciate your understanding in this regard.

Network upgrade in progress (Resolved) Critical

Affecting Server - panthers

  • 01/20/2020 10:18 - 01/20/2020 11:49
  • Last Updated 01/20/2020 10:18

We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

Network upgrade in progress (Resolved) Critical

Affecting Server - delta

  • 01/20/2020 10:17 - 01/20/2020 11:49
  • Last Updated 01/20/2020 10:18

We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

Network upgrade in progress (Resolved) Critical

Affecting Server - R9WK

  • 01/20/2020 10:16 - 01/20/2020 11:50
  • Last Updated 01/20/2020 10:17

We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

Network upgrade in progress (Resolved) Critical

Affecting Server - victor

  • 01/20/2020 10:15 - 01/20/2020 11:50
  • Last Updated 01/20/2020 10:16

We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

Network upgrade in progress (Resolved) Critical

Affecting Server - texans

  • 01/20/2020 10:08 - 01/20/2020 11:50
  • Last Updated 01/20/2020 10:13

We are doing a network upgrade and the server should be back to normal in 10-15 min. We appreciate your patience in this regard.

server issue Bills (Resolved) Critical

Affecting Server - bills (EU)

  • 01/08/2020 13:27 - 01/20/2020 10:15
  • Last Updated 01/08/2020 13:29

We are seeing some issues with the server and we are working towards it and will update through this link.

Server issue (Resolved) Critical

Affecting Server - Dolphins (EU)

  • 01/08/2020 13:25 - 01/20/2020 10:14
  • Last Updated 01/08/2020 13:27

We are seeing some issue with the server and the server is currently down. We are working towards and will update through this link

Emergency maintanance on server lima.unisonpl (Resolved) Critical

Affecting Server - lima

  • 11/15/2019 06:15 - 11/15/2019 08:40
  • Last Updated 11/15/2019 08:46

11/15/2019 06:15 PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.

11/15/2019 06:46 PST :  We are still working on the maintenance.

11/15/2019 07:25 PST : We are still working on the maintenance. Please hold on for updates.

11/15/2019 08:00 PST:  We are still working on the maintenance. Please hold on for updates

11/15/2019 08:00 PST:  The  maintenance on the  server has been completed now.

Emergency maintanance on server hotel.unisonp (Resolved) Critical

Affecting Server - hotel

  • 11/15/2019 06:15 - 11/15/2019 08:40
  • Last Updated 11/15/2019 08:46

11/15/2019 06:15 PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.

11/15/2019 06:46 PST :  We are still working on the maintenance.

11/15/2019 07:25 PST : We are still working on the maintenance. Please hold on for updates.

11/15/2019 08:00 PST:  We are still working on the maintenance. Please hold on for updates

11/15/2019 08:30 PST:  We are still working on the maintenance. Please hold on for updates

11/15/2019 08:40 PST: The  maintenance on the  server has been completed now.

Bucks and tampa filesystem error (Resolved) Critical

Affecting Server - bucks (EU)

  • 09/10/2019 08:45 - 09/25/2019 05:22
  • Last Updated 09/10/2019 08:46

Hello,

We are seeing filesystem error with the servers bucks and tampa and will update you the details shortly

Network outage in "romeo.unisonplatform. (Resolved) Critical

Affecting Server - romeo

  • 06/29/2019 05:44 - 06/29/2019 09:11
  • Last Updated 06/29/2019 09:11

Hello,

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

 

We are currently working on the issue. We will update the status here.

 

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

 

Hello,

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

Hello,

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

Hello,

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

 

Hello,

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

 

 

Hello,

This is to inform you that there is a network outage in the server "romeo.unisonplatform.com". We are currently working on it and will update the status.

 

Hello,

This is to inform you that the server is back into running state and all the services are working fine now.

Network issues on AMS 002 servers (Resolved) Critical

Affecting Other - ns3.europe.eleven2.com, uniform.unisonplatform.com

  • 06/26/2019 10:06
  • Last Updated 06/26/2019 10:22

06/26/2019 09:58 : The servers are under DDOS attack currently which is causing the temporary network issue. We will update this thread shortly.

06/26/2019 10:06 : The network issue has been resolved.

Unexpec ted shutdown (Resolved) Critical

Affecting Server - Black2

  • 05/10/2019 20:34 - 05/10/2019 21:09
  • Last Updated 05/10/2019 21:09

 

The servers black2 and romeo got shutdown unexpectedly and we are working towards it

The issue has been fixed

Unexpected server maintenance. (Resolved) Critical

Affecting Server - Mets SSD (LAX)

  • 01/19/2019 21:10
  • Last Updated 01/20/2019 01:53

01/19/2019 21:10  PST:  We are having an unexpected maintenance  on mets.unisonplatform.com. The server will be on-line soon.

01/19/2019 21:55 PST : We are having an unexpected maintenance  on mets.unisonplatform.com  and our senior techs are working on it. The server will be on-line shortly.

01/19/2019 22:32 PST :The  maintenance  on  mets.unisonplatform.com  is still in process. The server will be back online soon.

01/19/2019 23:01 PST :Please be informed that our senior techs are still working on the mets.unisonplatform.com bringing the server back online.

01/19/2019 23:31 PST : : To be informed that the maintenance on  serve mets.unisonplatform.cor is still under process. The server will be on-line shortly.

01/20/2019  0:16 PST : To be informed that  our senior techs are still working on the mets.unisonplatform.com The server will be online shortly.

01/20/2019  0:44 PST : The maintenance of mets.unisonplatform.com is still in process. The server will be on-line soon.

01/20/2019  1 :23 PST : To be informed that the maintenance on  server mets.unisonplatform.com is still under process. The server will be on-line shortly.

01/20/2019 1:51 PST :The maintenance on the server mets.unisonplatform.com is completed.

 

Unexpected server maintenance. (Resolved) Critical

Affecting Server - patriots (EU)

  • 01/03/2019 05:05
  • Last Updated 01/03/2019 17:08

01/03/2019 08:02  PST:  We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

01/03/2019 08:32  PST:  We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

01/03/2019 09:00 PST:  We are having an unexpected maintenance  on Patriots server and our senior techs are working on it. The server will be on-line shortly.

01/03/2019 09:30 PST : Please be informed that our senior techs are still working on the bringing the server Patriots back online.

01/03/2019 10:02 PST: We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

01/03/2019 10:33 PST : The  maintenance  on Patriots server is still in process. The server will be back online soon.

01/03/2019 11:00 PST : To be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.

01/03/2019 11:32 PST : We are having an unexpected maintenance  on Patriots server and our senior techs are working on it. The server will be on-line shortly.

01/03/2019 12:09 PST :Please be informed that our senior techs are still working on the bringing the server Patriots back online.

01/03/2019 12:41 PST :We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

01/03/2019 01:03 PST : We are still working on the maintenance  of Patriots serve. The server will be on-line shortly.

01/03/2019 01:35 PST : Please be informed that our senior techs are still working on the bringing the server Patriots back online.

01/03/2019 02:03 PST :It is to be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.

01/03/2019 02:32 PST :The  maintenance  on Patriots server is still in process. The server will be back online soon.

01/03/2019 03:04 PST : To be informed that the maintenance on Patriots server is still under process. The server will be on-line shortly.

01/03/2019 03:32 PST :We are having an unexpected maintenance  on Patriots server. The server will be on-line soon.

01/03/2019 04:03 PST :Please be informed that our senior techs are still working on the bringing the server Patriots back online.

01/03/2019 04:32 PST :The  maintenance  on Patriots server is still in process. The server will be back online soon.

01/03/2019 05:05 PST : The maintenance on the server Patriots is completed.

 

 

 

.

Unexpected server maintenance. (Resolved) Critical

Affecting Server - R9WK

  • 12/22/2018 13:39 - 12/28/2018 09:42
  • Last Updated 12/22/2018 15:22

12/22/2018 13:39 PST:  We are having an unexpected maintenance  on R9WK server. The server will be on-line soon.

12/22/2018 15:21 PST:  We are having an unexpected maintenance  on R9WK server. The server will be on-line soon.

Emergency maintanance on host node VZ009 (Resolved) Critical

Affecting System - vz009.elinuxservers.com

  • 12/08/2018 00:32 - 12/08/2018 00:36
  • Last Updated 12/08/2018 00:35

12/08/2018 00:32 AM PST : We are performing an emergency maintenance on the servers. We will update you once it is completed.

Server undergoing a quota check (Resolved) Critical

Affecting Server - Seahawks (LAX)

  • 08/20/2018 12:14
  • Last Updated 08/20/2018 12:51

08/20/2018 12:16 PST  Server undergoing a quota check and will be back to normal state shortly.

08/20/2018 12:40 PST  Server undergoing an unexpected quota check and will be back within a short time.

08/20/2018 12:50 PST Server Maintenance Completed & Server is up.

Emergency maintanance on host node Ams005,ams (Resolved) Critical

Affecting Other - xray.unisonplatform.com,bucks.unisonplatform.com,tampa.unisonplatform.com,patriots.unisonplatform.co

  • 07/12/2018 01:04
  • Last Updated 07/12/2018 01:29

07/12/2018 01:04 AM : We are performing an emergency maintanace on the servers. We will update you once it is completed.
07/12/2018 01:25 Am : Emergency maintanance of the servers had been completed,thank you for your co-operation.

Network issues on server mavericks.unisonplat (Resolved) Critical

Affecting Server - mavericks (EU)

  • 06/17/2018 17:25
  • Last Updated 06/19/2018 03:00

17/06/2018 5:28 PM PST : Network maintenence on server mavericks and it will experience some downtime. we will update you the status soon. Inconvenience is  regretted.

18/06/2018 7:18 PM PST : Maintenence is still in progress. DC team is working on this. We will update you the status.

19/06/2018 2:57 AM PST : Removed the IP from the server

Unexpected server maintenance. (Resolved) Critical

Affecting Other - Amsvps001

  • 06/14/2018 22:54 - 07/12/2018 01:08
  • Last Updated 06/14/2018 22:55

06/14/2018 22:54:  We are having unexpected network maintenance. on the server and we are currently working on the same. it will back to online soon.

Server Down(colo4) (Resolved) Critical

Affecting Server - victor

  • 06/01/2018 07:41 - 06/14/2018 22:55
  • Last Updated 06/01/2018 07:51

06/01/2018 07:41P: We are facing some sudden attacks on the server and we are currently working on the same. it will back to online soon.

Network issues on ams servers (Resolved) Critical

Affecting Server - bucks (EU)

  • 05/29/2018 04:21
  • Last Updated 05/29/2018 07:06

29/05/2018 04:23 AM PST : Network issues on all ams servers. All  servers would experience some downtime. Inconvenience is  regretted.

29/05/2018 07:04 AM PST : Server maintenence has been completed and all servers are up now.

Patriots.unisonplatform is under temporary ma (Resolved) Critical

Affecting Server - patriots (EU)

  • 05/18/2018 10:10
  • Last Updated 05/18/2018 11:37

05/18/2018 10:10  Patriots.unisonplatform server is under temporary maintenance, Please be on hold for the further updates.

Server is went to online.


Gladiator Issues (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 05/09/2018 20:39 - 05/13/2018 15:07
  • Last Updated 05/13/2018 02:38

Hello,



We are experiencing some kernel level  Issues with the server gladitor. DC techs are working on the ticket and we will be updating the status soon.

We are still working on the server. Seems an issue with the hardware.

The server is having some serious raid issues and DC are still working to make the server online.

The riad drives in the server is having wired issues and we are trying to bring the server back online with the help of DC techs.

We have a raid level 10 system on the drive and two of the drives have failled in the server. We are replacing the drive one by one.

We are still working on the issue and we will update you the details as soon as possible.

Sorry for the inconvenice causing. We are still working on the issues and will update you the status as soon as possible.

Our DC techs are working on the server and will update you the status

We are currently working on server gladiator to bring back with the help of DC techs.

We are extremely sorry. The server is having some RAID issue and we are working to bring the server online.  And we will update you the status.

The server raid card is being swapped now.

The server is in the un-recoverable state and we are restoring the entire server from r1soft back now. The restore has been started and is in progress.

The restoration of the data from r1soft backup is still in progress.

Restoration of the data is still under progress. Please standby for further updates.

Restoration is in progress and will update the status shortly.

Restoration is still continuing. Please hold on for further updates.

The restoration is still in progress. We will get back  with further information at the earliest. Please hold on.

The restoration is still in progress. Please standby for further updates.

The restoration is still in progress. Kindly hold on for the updates.

Restoration of the data is still under progress. Please standby for further updates.

Restoration of the data to server is still in progress. Kindly hold on.

Server is back online now.

Emergency maintanance on server (Resolved) Critical

Affecting Server - Seahawks (LAX)

  • 04/28/2018 09:39
  • Last Updated 04/28/2018 11:00

04/28/2018 09:39 AM PST  : Emergency maintanance on server. We will update us the details as soon as possible.

04/28/2018 10:58 AM PST  : Emergency maintanance has been completed.

Unexpected server maintenance. (Resolved) Critical

Affecting Server - uniform (EU)

  • 04/12/2018 07:41
  • Last Updated 04/12/2018 10:28

04/12/2018 07:41 AM PST  We are having an unexpected maintance on uniform server. The server  will be back in online soon.
04/12/2018 08:02 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 08:30 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 09:00 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
04/12/2018 09:48 AM PST  We are having an unexpected maintance on uniform server. The server will be back in online soon.
The maintance on the uniform server has been completed now. Sorry for the inconvenience caused. Thank you.

Unexpected server maintenance. (Resolved) Critical

Affecting Server - bills (EU)

  • 04/12/2018 06:37
  • Last Updated 04/12/2018 08:57

04/12/2018 06:37 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
04/12/2018 07:13 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
04/12/2018 08:02 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
04/12/2018 08:29 AM PST  We are having an unexpected maintance on bills server. The server will be back in soon.
The maintance on the server bills  has been completed now. Sorry for the inconvenience caused. Thank you.

Unexpected network maintenance. (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 04/08/2018 14:00
  • Last Updated 04/08/2018 15:29

q04/08/2018 14:10 PM PST : We are having an unexpected network maintenance in progress. The server will  back in online soon.
04/08/2018 15:26 PM PST : The maintenance has been completed and the server is  running finely now.

Unexpected network maintenance. (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 04/08/2018 14:10
  • Last Updated 04/08/2018 15:28

04/08/2018 14:10 PM PST : We are having an unexpected network maintenance in progress. The server will  back in online soon.
04/08/2018 15:26 PM PST : The maintenance has been completed and the server is  running finely now.

Eleven2 Nameservers have some issue (Resolved) Critical

Affecting Server - None

  • 03/25/2018 18:06
  • Last Updated 03/25/2018 23:12

03/25/2018 18:06 Eleven2 nameservers have some issue. We are working on it.

03/25/2018 18:35 PST Eleven2 nameservers have some issue. We are working on it.

03/25/2018 19:05 PST Eleven2 nameservers have some issue. We are working on it.

03/25/2018 19:45 PST Eleven2 nameservers have some issue. We are working on it with high priority.

03/25/2018 19:45 PST Eleven2 nameservers have some issue. We are working on it with high priority.

03/25/2018 20:51 PST: On checking some domains randomly we have noticed that the custom namservers are registered with 174.136.62.210 and 74.63.250.60.  Among the above IPs 174.136.62.210 is our old IP and is no longer in use, you may need to update the  nameserver IP at the registrar end to 174.127.70.135. Your domains were working with the help of secondary nameserver ip  74.63.250.60 till now and is having some issue and we are working  towards it. In the meantime, please update the ip of primary nameservers to  174.127.70.135.

03/25/2018 22:46 PST The issue has been resilver and the nameserver  (74.63.250.60) is back online.

Network maintenance on AMS servers (Resolved) Critical

Affecting Server - bucks (EU)

  • 03/20/2018 13:19
  • Last Updated 03/20/2018 15:35

20/3/2018 PST TIME 01:21 PM Network maintenance on AMS servers. Inconvenience is  regretted.

20/3/2018 PST TIME 02:10 PM Maintenence is still in progress.

20/3/2018 PST TIME 03:33 PM Maintenence has been completed and servers are up now.

Emergency maintenance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/18/2018 08:54 - 03/18/2018 09:07
  • Last Updated 03/18/2018 08:57

03/18/2018 08:54 : An emergency maintenance is going on server yankee.unisonplatform.com . Please hold on for fruther updtaes .

DDOS ATTACK on the server "cubs" & (Resolved) Critical

Affecting Server - Cubs SSD (LAX)

  • 03/14/2018 09:08
  • Last Updated 03/17/2018 05:18

03/14/2018 09:08 : We are currently facing some attacks on the server and will sort-out the issue soon. kindly hold on.

03/14/2018 09:28 : We are currently facing some attacks on the server and will sort-out the issue soon. kindly hold on.

03/14/2018 09:28 : We have found that the attack is towards main ip of the server and now we are switching the accounts to another shared ip.
New IP has been assigned to the website and maintenace has been completed . Server is online and websites are loading fine .

Performing FSCK (Resolved) Critical

Affecting Server - browns

  • 03/12/2018 08:12
  • Last Updated 03/12/2018 08:27

03/12/2018 08:12 : Performing FSCK on the server and its back to online soon.

03/12/2018 08:25 : Fsck completed and server is backup to online now

Network issue on servers (Resolved) Critical

Affecting Other - All Server

  • 02/06/2018 08:01
  • Last Updated 02/13/2018 14:30

06/02/2018 8:04 AM PST Network issue on servers.
06/02/2018 9:20 AM PST Maintenence is still in progress
06/02/2018 10:00 AM PST Maintenence is still in progress. We will update you the status soon. Inconvenience is regretted.
06/02/2018 10:50 AM PST Maintenence is still in progress.
06/02/2018 11:24 AM PST Maintenence is still in progress. Inconvenience is regretted.
this has been resolved

Network Issue (Resolved) Critical

Affecting Other - DFW Servers

  • 02/02/2018 12:02
  • Last Updated 02/02/2018 15:02

Network Maintanance on the DFW servers

Currently working on the issue

Network Issue (Resolved) Critical

Affecting Other - E2host severs

  • 02/02/2018 12:35 - 02/06/2018 09:16
  • Last Updated 02/02/2018 14:00

Network Maintainace.

We are currently workding on the issue

Quota maintainance (Resolved) Critical

Affecting Server - S7R9

  • 01/31/2018 22:16
  • Last Updated 02/01/2018 00:06

01/31/2018 22:16 We are performing quota maintainance on the server and we will update you once it  has been completed.

01/31/2018 23:16 We are performing quota maintainance on the server and we will update you once it  has been completed.

01/31/2018 00:16: The server is back to online..

Server Down (Resolved) Critical

Affecting Server - Royals SSD (LAX)

  • 01/29/2018 06:25
  • Last Updated 01/29/2018 07:55

01/29/2018 06 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.


01/29/2018 06:30 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.

01/29/2018 07:00 : There is some confiugartion issue on the server and we are currently working on the same,it will back to online soon.

01/29/2018 07:37 : The server back to online.

Network maintanance on server foxtrot.unsionp (Resolved) Critical

Affecting Server - lima

  • 01/18/2018 20:22
  • Last Updated 01/18/2018 22:02

19/1/2018 PST TIME 20:22  Network maintenance on server foxtrot.unsionplatform. we will update you the status soon. The  server  would experience some downtime. Inconvenience is  regretted.
19/1/2018 PST TIME 22:01 We have successfully completed the maintenance.Thank you for your kind patience.

Network Maintenance on dfw003 servers (Resolved) Critical

Affecting Other - all servers down - dfw003

  • 01/15/2018 08:49
  • Last Updated 01/15/2018 10:37

15/1/2018 PST TIME 8:52  AM  Network maintanance on all dfw003 servers. All servers would experience some down time. Inconvieniece is regreted .We will update the status soon.

15/1/2018 PST TIME 9:24  AM  Network maintanance on all dfw003 servers. Inconvieniece regreted.  We will update the status soon.

15/1/2018 PST TIME 10.09  AM  Network maintanance on all dfw003 servers. Inconvieniece regreted.  We will update the status soon.

15/1/2018 PST TIME 10.36  AM  Network maintanance in dfw003 completed successfully and all  the servers are up.

Network maintanance on servers (Resolved) Critical

Affecting Other - all servers in singapore down

  • 01/15/2018 08:33
  • Last Updated 01/15/2018 08:58

15/1/2018 PST TIME 8:33 AM  Network maintanance on all singapore servers. All servers would experience some down time. Inconvieniece is regreted .We will update the status soon.

15/1/2018 PST TIME 8:38 AM  Network maintanace is completed successfully and all servers are up now.

Network maintanance on dfw00x servers (Resolved) Critical

Affecting System - dfw00x (dfw001, dfw003, dfw004)

  • 01/10/2018 08:10
  • Last Updated 01/10/2018 11:33

10/1/2018 PST TIME 08:10 AM   Network maintenance on server dfw00x ( dfw001, dfw003, dfw004) . we will update you the status soon. All servers on the node would experience some downtime. Inconvenience is regretted.



10/1/2018 PST TIME 08:42 AM  Network maintanance still in progress . We will update you the status soon.

Currently affected servers are tango.unisonplatform.com and sm4b.unisonplatform.com

10/1/2018 PST TIME 09:20 AM  Network maintanance still in progress . We will update you the status soon.

10/1/2018 PST TIME 10:01 AM  Network maintanance still in progress . We will update you the status soon.

10/1/2018 PST TIME 10:38 AM  Network maintanance still in progress . We will update you the status soon.

10/1/2018 PST TIME 11:15 AM  Network maintanance is on progress and we will update you the status once it is completed.

10/1/2018 PST TIME 11:33 AM  Network maintanance is completed successfully  and it required more time than we expected to complete maintenance.

Server maintanence. (Resolved) Critical

Affecting Server - Seahawks (LAX)

  • 11/16/2017 19:47
  • Last Updated 11/16/2017 21:06

11/16/2017 08:00 PM PST : The server maintanence is in progress.
11/16/2017 09:00 PM PST : The server maintance has been completed.

Network issue (Resolved) Critical

Affecting Server - Rockets (LAX)

  • 11/02/2017 11:06 - 11/02/2017 12:17
  • Last Updated 11/02/2017 14:36

We would like to inform you that server maintance completed.

MYSQL DOWN (Resolved) Critical

Affecting Server - Green

  • 10/26/2017 09:10
  • Last Updated 10/26/2017 10:34

10/26/2017 09:10: We are currently investigating on this and it will back to online soon.
10/26/2017 10:07 PST: The investigation on the same  is going on. Please hold on.
10/26/2017 10:31 PST: The issue has been fixed and all the services are running properly now.

MYSQL DOWN (Resolved) Critical

Affecting Server - S8A7

  • 10/25/2017 09:17
  • Last Updated 10/26/2017 09:14

10/25/2017 09:17 We are currently working on this and it will back to online soon.
10/25/2017 09:57 The issue has been corrected.

Network Maintenance on whiskey.unisonplatform (Resolved) Critical

Affecting Server - whiskey

  • 10/09/2017 09:04
  • Last Updated 10/09/2017 09:10

10/09/2017 09:04  We are currently running a maintenance on whiskey.unisonplatform.com. Please be note that it was an unscheduled one so we are forced to do it. Please be on hold for the updates.

We have successfully completed the maintenance.

DNS Maintanance on ns101.eleven2.com and ns10 (Resolved) Critical

Affecting Other - ns101.eleven2.com and ns100.eleven2.com

  • 09/27/2017 04:50 - 09/27/2017 00:00
  • Last Updated 09/27/2017 07:59

09/27/2017  4:53 AM PST : We are currently performing an emergency maintanance on ns101.eleven2.com and ns100.eleven2.com. The domains using these name servers will face some issues in resolving. We will update you once the maintanance has been completed. Please hold on for further updates.

09/27/2017  6.11 AM PST : Maintanance is in progress. DNS resolution issues will be fix shortly. Please hold on for further updates.

09/27/2017 7:13 AM PST : Maintanance is still in progress. We will update you once the maintanace has been completed. Please hold on for the time being.

09/27/2017 7:57 AM PST :Maintenace on server is completed. The server is up now.

Network Issue on ams.unisonplatform.com (Resolved) Critical

Affecting Other - ams.unisonplatform.com

  • 09/22/2017 09:48
  • Last Updated 09/22/2017 10:23

 22/9/2017 9:48 AM   We are seeing network level issue with one of the  ISP. We are working with them regarding this.
 22/9/2017 10:20 AM  The issue is currently fixed. We will let you know if there are any further updates.


Bulls and Knicks on maintanence (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 09/16/2017 15:35
  • Last Updated 09/16/2017 16:01

09/16/2017 15:35 : Network level maintanence on the servers bulls and knicks. Please be on hold.

Completed

PhP Upgradation in chargers.unisonplatform.co (Resolved) High

Affecting Server - Chargers

  • 09/14/2017 02:35
  • Last Updated 09/14/2017 14:03

09/14/2017 02:35 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.

09/14/2017 02:40 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.

09/14/2017 04:30 We are performing PhP Upgradation in chargers.unisonplatform.com. Please be on hold and we will let you know the updates.

09/14/2017 05:08 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 05:54 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 06:42 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 07:23 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 07:53 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 08:40 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 09:12 We are performing PhP Upgradation in chargers.unisonplatform.com. Kindly hold on and we will let you know the updates.

09/14/2017 02:00 Pm PST The PhP Upgradation in chargers.unisonplatform.com has been completed.

Maintenence on server cowboys.unisonplatform. (Resolved) Critical

Affecting Server - cowboys

  • 09/07/2017 23:28 - 09/07/2017 23:40
  • Last Updated 09/07/2017 23:40

PST time 23:30 . Maintainance going on server cowboys.unisonplatform.com.

We will keep you updated regarding the status.


PST time 23:39 Maintenace on server is completed. The server is up now.

ams.unisonplatform.com - Network Issue (Resolved) Critical

Affecting Server - uniform (EU)

  • 09/04/2017 10:24 - 09/04/2017 11:04
  • Last Updated 09/04/2017 11:04

09/04/2017 PST TIME 10:35 AM We are seeing packet loss on the ams servers. We will keep you updated regarding this.

09/04/2017 PST TIME 11:04 AM We have corrected the network issue and server back online. Thank you for the patience.

Emergency Maintenance on server redsox.unison (Resolved) Critical

Affecting Server - Redsox SSD (LAX)

  • 08/28/2017 12:26
  • Last Updated 08/28/2017 12:45

PST 12:26 PM. Emergency maintenance on the server redsox and our techs are currently working on it. We will update the status.
PST 12:44 PM server back online. Thank you for the patience.

s8a7.unisonplatform.com server down (Resolved) Critical

Affecting Server - S8A7

  • 08/20/2017 09:11
  • Last Updated 08/20/2017 09:31

PST Time 09:10 AM We have emergency maintenance going on server s8a7.unisonplatform.com. We will keep you updated regarding the status.
PST 9:29 AM . The server back online. Thank you for your kind patience.

Maintence on server : hawks.unisonplatform (Resolved) Critical

Affecting Server - Hawks (LAX)

  • 08/10/2017 22:45
  • Last Updated 08/11/2017 00:47

08/10/2017 22:45 : - Emergency maintence is running on the server . We will update you once it has been completed.


Emergency Maintenance on server hawks.unisonp (Resolved) Critical

Affecting Server - Hawks (LAX)

  • 08/10/2017 16:10
  • Last Updated 08/10/2017 16:47

4.10PM PST Sorry for the inconvenience. Emergency maintenance on server hawks.unisonplatform.com. We will update you the status.

4.29PM PST We are still working on the issue. Kindly hold on.

4.46 PM PST Maintenance completed. Thank you for your kind patience.

server maintainance (Resolved) Critical

Affecting Server - packers (EU)

  • 08/03/2017 20:33 - 08/04/2017 22:28
  • Last Updated 08/04/2017 09:58

08/03/2017 20:33 : Server is under maintainance, it will back to online soon. Please hold on.

08/03/2017 20:48 : Maintainance on the server is in progress. Please hold on.

08/03/2017 21:22 : Maintenance on the server is still in progress.

08/03/2017 21:55 : Maintenance process is going on. Server will be online soon.

08/03/2017 22.30 : Maintenance still under process. Server will be online soon.

08/03/2017 23:00 : Maintenance still under process. Server will be online soon

08.03.2017 23.35 : Maintenance over. Server is back online.

08.04.2017 00:54 : MySQL service has got some issues. Our senior admins are working on it. It will be back soon.

08.04.2017 06:35 : We are working on restoring the databases having issues and will update the status shortly.

08.04.2017 09:56 : Completed restoring all the crashed DBs and the server is fine now.

Network Maintenance on s8a7.unisonplatform.co (Resolved) Critical

Affecting Server - S8A7

  • 07/28/2017 23:19
  • Last Updated 07/28/2017 23:36

07/28/2017 23:19 We are experiencing network level issues and currently working on it. Hopes that the issue will sort out soon.
We have completed the maintenence sucessfully.

Nwtwork level maintenance on November.unison (Resolved) High

Affecting Server - november

  • 06/14/2017 20:23
  • Last Updated 06/14/2017 22:16

06/14/2017 20:23 Currently a network level maintenance is progressing in November.unisonplatform, Please be on hold for the updates

06/14/2017 21:10 Network level maintenance is still inprogress in November.unisonplatform, Please be on hold for the updates

It has been completed.

Temporary network level issue (Resolved) Critical

Affecting Server - Brewers SSD (LAX)

  • 06/09/2017 09:00
  • Last Updated 06/09/2017 14:57

06/09/2017 09:00 : Temporary network level issue and we are working with our DC techs

06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - tango

  • 06/09/2017 10:12
  • Last Updated 06/09/2017 14:57

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - zulu

  • 06/09/2017 09:37
  • Last Updated 06/09/2017 14:57

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

06/09/2017 09.48: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - browns

  • 06/09/2017 09:35
  • Last Updated 06/09/2017 14:56

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - papa

  • 06/09/2017 09:33
  • Last Updated 06/09/2017 14:56

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - jets

  • 06/09/2017 09:26
  • Last Updated 06/09/2017 14:56

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

06/09/2017 09.48: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - panthers

  • 06/09/2017 09:29
  • Last Updated 06/09/2017 14:55

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - SM4B

  • 06/09/2017 09:24
  • Last Updated 06/09/2017 14:55

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - S8A7

  • 06/09/2017 09:28
  • Last Updated 06/09/2017 14:55

06/09/2017 09.25 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - whiskey

  • 06/09/2017 09:18
  • Last Updated 06/09/2017 14:54

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs

06/09/2017 9:48 : Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - mike

  • 06/09/2017 09:21
  • Last Updated 06/09/2017 14:54

06/09/2017 09:13 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - Green

  • 06/09/2017 09:18
  • Last Updated 06/09/2017 14:54

06/09/2017 09.10 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - SB5Y

  • 06/09/2017 09:13
  • Last Updated 06/09/2017 14:53

06/09/2017 09:13 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - charlie

  • 06/09/2017 09:05
  • Last Updated 06/09/2017 14:52

06/09/2017 09.00 : Temporary network level issue and we are working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - delta

  • 06/09/2017 09:09
  • Last Updated 06/09/2017 13:37

06/09/2017 08:55 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - giants

  • 06/09/2017 09:12
  • Last Updated 06/09/2017 13:37

06/09/2017 09.10 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.
06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - Black2

  • 06/09/2017 08:55
  • Last Updated 06/09/2017 13:37

06/09/2017 08:55 : Temporary network level issue and working with our DC techs
06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.
06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - saints

  • 06/09/2017 09:04
  • Last Updated 06/09/2017 12:50

06/09/2017 09.00 : Temporary network level issue and we are working with our DC techs.

06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue and server back online. Thank you for th patience.

Temporary network level issue (Resolved) Critical

Affecting Server - alpha

  • 06/09/2017 09:01
  • Last Updated 06/09/2017 12:49

06/09/2017 09:00 : Temporary network level issue and we are working with our DC techs.

06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:48 : We have corrected the network issue. Thank you for your patience.

Temporary network level issue (Resolved) Critical

Affecting Server - lima

  • 06/09/2017 08:47
  • Last Updated 06/09/2017 12:47

06/09/2017 08:47 : Temporary network level issue and working with our DC techs

06/09/2017 09.16: Still we are eagerly working with our DC techs and will update as soon as possible.

06/09/2017 10:32 : We are still working with our DC techs and will update you once we have more information.

06/09/2017 12:46: We have corrected the network issue.

Emergency maintanance on hostnode (Resolved) Critical

Affecting Server - jaguars

  • 05/23/2017 00:02
  • Last Updated 05/23/2017 00:47

05/23/2017 12:09 AM PST We are performing an emergancy maintanance on hostnode of jaguars.unisonplatform.com,rockets.unisonplatform.com. Kindly hold on for further updates.

05/23/2017 12:45 AM PST Emergency maintanace on hostnode of jaguars.unisonplatform, rockets.unisonplatform.com has been completed. Thank you for your time.

Emergency reboot on server hawks.unisonplatfo (Resolved) Critical

Affecting Server - Hawks (LAX)

  • 05/12/2017 08:52 - 05/12/2017 09:03
  • Last Updated 05/12/2017 09:04

05/12/2017 08:52 : We are performing an emergency reboot on server hawks.unisonplatform.com. Kindly hold on for further updates.

05/12/2017 09:03 : Server is up now. Thank you for your cooperation.

Emergency maintanance on server royals.unison (Resolved) Critical

Affecting Server - Royals SSD (LAX)

  • 05/04/2017 08:28
  • Last Updated 05/04/2017 08:47

05/04/2017 08:28 AM PST We are performing an emergency maintanance on server royals.unisonplatform.com. Please hold on for further updates.

05/04/2017 08:45 AM PST Maintanance has been completed. Thank you for your patience.

maintenance on the server yankee.unisonplatf (Resolved) Critical

Affecting Server - lima

  • 04/20/2017 22:20
  • Last Updated 04/20/2017 23:25

22.20 PST We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
23.24 The server back online. Maintenance completed

fsck error in server yankee.unisonplatform.co (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/18/2017 07:00
  • Last Updated 04/18/2017 11:45

04/18/2017 07:00 : server under maintence.


04/18/2017 07:15 : Currently your server is still under maintenance

04/18/2017 08: 28 Currently your server is still under maintenance
04/18/2017 11:44 AM PST : Maintenance has been completed .

File system error (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/17/2017 08:51
  • Last Updated 04/17/2017 09:45

04/17/2017 08:51 : We are currently investigating on fs error:

04/17/2017 09:21 : We are currently working on this. Please hold on.

04/17/2017 09:36 : The fsck error has been fixed.


Emergency maintenance on the server yankee.un (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/15/2017 07:13
  • Last Updated 04/15/2017 08:58

04/15/2017 07:13 AM PST : We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
04/15/2017 07:58 AM PST : Thank you for waiting . Emegency maintenance is still in progress . Kindly hold on for further updates .
04/15/2017 08:56 AM PST : Emergency maintenance on server yankee.unisonplatform.com has been comepleted . Thank you for your co-operation .

maintenance on the server yankee.unisonplatf (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/14/2017 08:53
  • Last Updated 04/14/2017 17:55

08.53AM PST Emergency network maintenance on server yankee.unisonplatform. Please hold on. We will update the status
11.39AM PST Maintenance on the server yankee.unisonplatform.com is in progress.
05.53PM PST Resolved the issue on the server yankee.unisonplatform.com

maintenance on the server yankee.unisonplatf (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/14/2017 06:14
  • Last Updated 04/14/2017 07:53

14/04/2017 06:13 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
07:01 AM PST. Maintenance still in progress. Please hold on for further updates.
07.52 AM PST Maintenence completed. Server back online.

Maintenance on server yankee.unisonplatform.c (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/11/2017 07:13
  • Last Updated 04/11/2017 09:15

11/04/2017 07:13 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .

11/04/2017 07:51 AM PST . Maintenance on server yankee.unisonplatform.com is still under progress . Please hold on for further updates .

11/04/2017 09:13 AM PST . Maintenance completed. The server is up now.

Server maintence in server : Yankee.unisonpla (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/03/2017 10:05
  • Last Updated 04/03/2017 15:18

04/03/2017 10:09: Currently your server is still under maintenance.
04/03/2017 11.27AM PST Maintenance is going on.
04/03/2017 01:03PM PST Server maintenance is still under progress.
04/03/2017 02:03PM PST Maintenance still under progress.
04/03/2017 03:10PM PST Server is up and working fine now.

Maintenance on server yankee.unisonplatform.c (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/02/2017 07:14
  • Last Updated 04/02/2017 11:03

7.14AM PST emergency maintenence on server. We will update you the status.

02/04/2017 08:27 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.\
02/04/2017 10.21AM PST Maintenance is going on.
02/04/2017 11.02AM PST Thank you for wating. Server is working fine now.

maintenance on the server yankee.unisonplatf (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 04/01/2017 08:54
  • Last Updated 04/01/2017 11:12

8.57AM PST emergency maintenence on server. We will update you the status.
9.52AM PST Maintenance on the server is in progress.
10.30AM PST Server maintenance is going on.
11.09AM PST Server maintenance is going on.
11.11AM PST Server is working fine now.

Emergency maintanance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/28/2017 06:37
  • Last Updated 03/28/2017 06:44

03/28/2017 06:37 AM PST We are performing an emergency maintainance on server yankee.unisonplatform.com. Please hold on for updates.
03/28/2017 06:41 AM PST Server yankee.unisonplatform.com is working fine now.

Emergency maintanance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/27/2017 05:37
  • Last Updated 03/27/2017 08:25

03/27/2017 05:37 PST We are performing an emergrncy maintainance on server yankee.unisonplatform.com. Please hold on for updates.

03/27/2017 06:02 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

03/27/2017 06:46 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

03/27/2017 07:28 PST Sorry for the delay . Maintenance is still in progress . We wil update you once it has been completed.

03/27/2017 08:17 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed

03/27/2017 08:24 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patience.

Emergency maintanance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/25/2017 09:08
  • Last Updated 03/25/2017 12:32

03/25/2017 09:08 PST We are performing an emergrncy maintainance on server yankee.unisonplatform.com. Please hold on for updates.

03/25/2017 09:36 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

03/25/2017 10:12 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

03/25/2017 10:53 PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

03/25/2017 11:42 PST Sorry for the delay . Maintenance is still in progress . We wil update you once it has been completed.


03/25/2017 12:31 PST Thank you for waiting. Maintenance completed. Server back online.

Maintence on server : clippers.unisonplatform (Resolved) Critical

Affecting Server - Clippers (EU)

  • 03/23/2017 19:44
  • Last Updated 03/23/2017 20:07

03/23/2017 19:44 : Maintence on the server clippers.unisonplatform.com

03/23/2017 20:07 : server back to online

Maintence on server : heat.unisonplatform.com (Resolved) Critical

Affecting Server - Heat (EU)

  • 03/24/2017 19:48
  • Last Updated 03/23/2017 20:06

03/23/2017 19:48 : Maintence on the server heat.unisonplatform.com

03/24/2017 20.05 : Server back to online

Emergency maintenance on the server yankee.un (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/21/2017 06:09
  • Last Updated 03/21/2017 06:34

21/03/2017 06:10 AM PST . We are performing an emergency maintenance on server yankee.unisonplatform.com . Please hold on for further updates .
21/03/2017 06:33 AM PST . Emergency maintenace has been completed on server yankee.unisonplatform.com . Thanks for your co-opeartion .

Emergency maintanance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/20/2017 06:22
  • Last Updated 03/20/2017 08:23

03/20/2017 06:22 PST We are performing an emergency maintanance on server yankee.unisonplatform.com. Please hold on for further updates.

03/20/2017 06:51 PST We are currently working on this issue. Kindly hold on for further updates.

03/20/2017 07:27 PST Maintenence still in progress. Please hold on.

03/20/2017 07:59 PST We are currently working on this issue. Kindly hold on for further updates.

03/20/2017 08:22 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patience.

Emergency maintanance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/19/2017 06:26
  • Last Updated 03/19/2017 06:53

03/19/2017 06:26 PST Emergency maintanance on server yankee.unisonplatform.com. We will update the result. Please hold on.

03/19/2017 06:52 PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patients.

Emergency maintanance on server yankee.unison (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/18/2017 06:44
  • Last Updated 03/18/2017 08:28

03/18/2017 06:45 AM PST We are performing an emergency maintanance on server yankee.unisonplatform.com. Please hold on for further updates.

03/18/2017 07:45 AM PST We are currently working on this issue. Kindly hold on for further updates

03/18/2017 08:25 AM PST Emergency maintanance has been completed. Thank you for your patience.

Emergency maintenance on the server yankee.un (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/17/2017 05:55
  • Last Updated 03/17/2017 08:02

March 17, 2017 05:55 AM PST We are performing an emegency file system check on /var partition of server yankee.unisonplatform.com . Kindly hold on for further updates .
March 17, 2017 06:55 AM PST Thank you for waiting . Maintenance is still in progress . We wil update you once it has been completed.

03/17/2017 07:29 AM PST We are currently working on this issue. Kindly hold on for further updates

03/17/2017 08:00 AM PST Emergency maintanance has been completed in server yankee.unisonplatform.com. Thanks for your patients.

File system error (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/15/2017 06:37
  • Last Updated 03/15/2017 07:26

03/15/2017 06:37 We are currently working on this issue. Kindly hold on for further updates

03/15/2017 07:00 We are currently working on this issue. Kindly hold on for further updates

03/15/2017 07:15 The issue has been resolved.

File system error (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/14/2017 09:12
  • Last Updated 03/14/2017 15:45

03/14/2017 09:12 We are currently investigating on this fs error.

03/14/2017 09:42 We are currently investigating on this fs error.

03/14/2017 10:42 Maintenance is still in progress . Kindly hold on for further updates.

03/14/2017 11:04 We are now working on the server. We will keep you updated. Please hold on.

03/14/2017 11:34 The maintanence is still in progress. We will keep you updated.

03/14/2017 12:08 We are still working on the issue. Kindly hold on for more updates.

03/14/2017 12:41 Maintenance is still in progress . Kindly hold on for further updates.

03/14/2017 01:50 We are now working on the server. We will keep you updated. Please hold on.

03/14/2017 02:14 Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.

03/14/2017 02:44 Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.

03/14/2017 03:45 Server maintenance has been completed. Thank you for your co-operation.

maintenance on the server yankee.unisonplatf (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/12/2017 22:27
  • Last Updated 03/12/2017 22:57

10:27 PM PST Emergency maintenance on server yankee.unisonplatform. Kindly hold on. We will upadte you the status.
10.53 PM PST The issue has been resolved. Thank you for the patience.

Emergency maintenance on the server eagles.un (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 03/07/2017 11:31 - 03/07/2017 13:29
  • Last Updated 03/07/2017 13:30

07/03/2017 11:30 AM PST We are performing an emergency file system maintenance on host node of eagles.unisonplatform.com . Please hold on for further updates .
07/03/2017 12:14 PM PST Maintenance is still in progress . Kindly hold on for further updates .
07/03/2017 01:20 PM PST Server maintenance has been completed . Thank you for your co-operation .

Emergency maintenance on the server vikings.u (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 03/07/2017 11:24
  • Last Updated 03/07/2017 13:30

07/03/2017 11.30 AM PST We are performing an emergency file system maintenance on host node of vikings.unisonplatform.com . Please hold on for further updates .
07/03/2017 12.15 PM PST Maintenance is still in progress . Kindly hold on for further updates.
07/03/2017 01:20 PM PST Server maintenance has been completed . Thank you for your co-operation

Maintenance process on Yankee.unisonpaltform (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/06/2017 20:41
  • Last Updated 03/06/2017 21:50

03/06/2017 20:41 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

03/06/2017 21:04 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

03/06/2017 21:15 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

03/06/2017 21:27 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

03/06/2017 21:37 PST We are performing a maintenance process on Yankee.unisonpaltform. Please hold on for further updates.

03/06/2017 21:49 PST We have completed the process successfully. Thank you for the kind patience and support.

Emergency maintenance on the server yankee.un (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 03/06/2017 05:46
  • Last Updated 03/06/2017 06:51

03/06/2017 05:46 AM PST We are performing an emergency maintenance on the server yankee.unisonplatform.com. Please hold on for further updates.
03/06/2017 06:42 AM PST We are sorry for the delay causing . Emergency maintenance is stil in progress . Kindly hold on for further updates.
03/06/2017 06:50 AM PST We have successfully completed the maintenance process.

mysql down in server ravens.unisonplatform.co (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 02/27/2017 05:57
  • Last Updated 02/27/2017 06:04

5.58AM PST Service mysql down. We are currently working on this. Please hold on.
6.02AM PST The issue has been resolved.

maintenance on the server victor.unisonplatfo (Resolved) Critical

Affecting Server - victor

  • 02/26/2017 18:23
  • Last Updated 02/26/2017 19:15

02/26/2017 18:23 We are performing an emergency maintenance on the server victor.unisonplatform.com. Please hold on for further updates.
02/26/2017 19:15 Server maintenance has been completed. Thank you for your co-operation.

Emergency Maintenance on server black2.unison (Resolved) Critical

Affecting Server - Black2

  • 02/26/2017 02:00
  • Last Updated 02/26/2017 02:18

02.02AM PST We have performing an emergency maitenance on server black2.unisonplatform. We will update the status. Please hold on.
02.16 AM PST Server maintenance has been completed. Thank you for your co-operation.

Emergency Maintenance on server romeo.unisonp (Resolved) Critical

Affecting Server - romeo

  • 02/26/2017 02:11
  • Last Updated 02/26/2017 02:17

02.11 AM PST We have performing an emergency maitenance on server romeo.unisonplatform.com. We will update the status. Please hold on.
02.16 AM PST Server maintenance has been completed. Thank you for your co-operation.

Emergency Maintenance on server washington.un (Resolved) Critical

Affecting Server - Washington (LAX)

  • 01/31/2017 09:55
  • Last Updated 01/31/2017 17:02

09:56 AM IST We are performing an emergency maintenance on server washington.unisonplatform.com . Please hold on for more updates.
10:09 AM PST Maintenance has been completed . Thank you for your co-operation.
01:04 PM PST Emergency maintenance on server washington.unisonplatform is in progress . Kindly hold on for further updates.
02:10 PM PST Maintenance is still in progress. We are extremely sorry for the delay causing. We will keep you updated.
03:22 PM PST Emergency maintenance is still in progress . Please hold on for updates.
04:39 PM PST Thank you for waiting . Server maintenance is still in progress . Kindly hold on for further updates.
05:00 PM PST Server maintenance has been completed. Thank you for your co-operation.

Emergency Maintenance on server chiefs.unison (Resolved) Critical

Affecting Server - chiefs

  • 01/31/2017 09:57
  • Last Updated 01/31/2017 17:01

09:56 AM PST We are performing an emergency maintenance on server chiefs.unisonplatform.com . Please hold on for more updates.
10:09 AM PST Maintenance has been completed . Thank you for your co-operation .
01:08 PM PST Emergency maintenance on server chiefs.unisonplatform is in progress . Kindly hold on for further updates.
02:10 PM PST Maintenance is still in progress. We extremely sorry for the delay causing . We will keep you updated.
03:22 PM IST Emergency maintenance is still in progress . Please hold on for further updates.
04:39 PM PST Thank you for waiting . Server maintenance is still in progress. Kindly hold on for further updates.
05:00 PM PST Server maintenance has been completed . Thank you for your co-operation.

e2ssd001.unisonplatform.com : under maintaenc (Resolved) Critical

Affecting System - System (royals)

  • 01/27/2017 08:40
  • Last Updated 01/27/2017 08:50

27 January 2017, 08:34 : Server under maintaince



Jets.unisonplatform on Network Maintenance (Resolved) Critical

Affecting Server - jets

  • 01/20/2017 19:49
  • Last Updated 01/20/2017 20:32

01/20/2017 19:49 Notification: Network Maintenance is progressing on Jets.unisonplatform. Please kindly hold on.
Notification: It has been completed.

Mysql connection issue on server uniform.unis (Resolved) Critical

Affecting Server - uniform (EU)

  • 01/13/2017 03:22
  • Last Updated 01/13/2017 05:16

3.23AM PST Mysql connection issue on server uniform.unisonplatform. We are currently working on this. Will update through this thread. Please hold on.
5.04AM PST Sorry for the delay caused. We are working on the issue.
5.14AM PST Sorry for the delay caused. Issue fixed.

mysql down in server eagles.unisonplatform (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 01/12/2017 06:15
  • Last Updated 01/12/2017 06:37

6.17AM PST Service mysql down. We are currently working on this. Please hold on.
6.36AM PST The issue has been resolved. Sorry for the delay caused.

Emergency Maintenance on zulu.unisonplatform. (Resolved) Critical

Affecting Server - zulu

  • 01/05/2017 20:21
  • Last Updated 01/05/2017 21:02

8:22 PM Thursday, January 5, 2017 We have performing a network level maintenance on the server. Please hold on. We will update through this thread.

9:00 PM Thursday, January 5, 2017 Maintenance completed. Server back online. Sorry for the delay caused.

maintenance on the server zulu.unisonplatform (Resolved) Critical

Affecting Server - zulu

  • 01/05/2017 06:31
  • Last Updated 01/05/2017 08:22

6.31AM PST We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
8.21AM PST Maintenance completed. Server back online. Sorry for the delay

maintenance on the server zulu.unisonplatform (Resolved) Critical

Affecting Server - zulu

  • 01/05/2017 03:02
  • Last Updated 01/05/2017 04:34

03.02AM PST We have performing a network level maintenance on the server. Please hold on. We will update through this thread.
4.17AM PST Maintenance still progressing. Sorry for the delay caused.
4.33 AM PST Maintenance completed. Server back online. Sorry for the delay caused.

Emergency Maintenance (Resolved) Critical

Affecting System - system

  • 01/04/2017 20:53
  • Last Updated 01/05/2017 01:42

8:54 PM Wednesday, January 4, 2017. We are performing a server maintenance on following servers. We are sorry for the inconvenience caused to you. We will keep update the status.

======================
india.unisonplatform.com
blue.welcomesearchers.com
raiders.unisonplatform.com
broncos.unisonplatform.com
r47e.unisonplatform.com
s4x8.unisonplatform.com
sr27.unisonplatform.com
s3c8.unisonplatform.com
sierra.unisonplatform.com
s4t9.unisonplatform.com
s4t7.unisonplatform.com
s4b9.unisonplatform.com
echo.unisonplatform.com
raptors.unisonplatform.com
spurs.unisonplatform.com
royals.unisonplatform.com
whiskey.unisonplatform.com
r3nr.unisonplatform.com
november.unisonplatform.com
oscar.unisonplatform.com
golf.unisonplatform.com
zulu.unisonplatform.com
papa.unisonplatform.com
alpha.unisonplatform.com
kilo.unisonplatform.com
hotel.unisonplatform.com
lima.unisonplatform.com
bravo.unisonplatform.com
mike.unisonplatform.com
juliet.unisonplatform.com
saints.unisonplatform.com
=======================

10.15 PM PST Wednesday, January 4, 2017. Server maintenance is in progress. We are sorry for the delay causing. We will keep update the status.
11.16 PM PST Wednesday, January 4, 2017. Server maintenance is still in progress. Kindly hold on for updates.
11.46 PM PST Wednesday, January 4, 2017. Server maintenance is still in progress. We are extremely sorry for the delay causing . Kindly hold on for more updates.
1:37 AM PST Thursday Sorry for the delay caused. All server back online now.

Server maintanance (Resolved) Critical

Affecting Server - falcons (LAX)

  • 12/26/2016 21:14
  • Last Updated 01/04/2017 21:01

12/26/2016 21:14 : We are performing a DC level maintenance on multiple servers . Please kindly hold on.

12/26/2016 22:36 : Curently maintenance is going-on at DC. Please hold on for the time being

12/26/2016 23:40 : Server maintenance is in progress. Kindly hold on for the time being

12/26/2016 23:57 : Server maintenance is still in progress. Kindly hold on.

12/27/2016 00:57 : Server maintenance is still in progress. Kindly hold on.

12/27/2016 01.50 : Server back to online.

maintenance on the server yankee.unisonplatf (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 12/26/2016 12:10
  • Last Updated 12/26/2016 14:04

12/26/2016 12:10 Performing maintence on the server. Please hold on. We will update through this thread
12/26/2016 01.14PM Maintenence still in progress. Please hold on.
12/26/2016 02.02PM Maintenence completd. Server ok.

Quota maintenance on bulls.unisonplatform.com (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 12/25/2016 13:10
  • Last Updated 12/25/2016 15:49

12/25/2016 13:10 Since we have found an isssue with the qouta on server bulls.unisonplatform.com , a quota maintenance is currently performed. We will update you the status through this thread.

12/25/2016 02.03PM Maitanance still in progress. We will keep you updated.

Completed


Quota maintenance on bulls.unisonplatform.com (Resolved) Medium

Affecting Server - Bulls (ASIA)

  • 12/25/2016 00:21
  • Last Updated 12/25/2016 04:57

12:23 AM PST --Since we have found an isssue with the qouta on server bulls.unisonplatform.com , a quota maintenance is currently performed. We will update you the status through this thread.

1:47 AM PST - the maintanence is still in progress. We will keep you updated.
2:22 AM PST - We are now working on the server. We will keep you updated. Please hold on.
3:30 AM PST - The maintanence is still in progress. We will keep you updated.
4:55 AM PST - Please be note that we have corrected the issue with quota. Now the server is up and running fine.

Maintainance on rockets.unisonplatform.com (Resolved) Critical

Affecting Server - Rockets (LAX)

  • 12/16/2016 21:40
  • Last Updated 12/16/2016 21:49

12/16/2016 21:40 working on rockets.unisonplatform.com
12/16/2016 23.18 Issue has been resolved.

Maintenance on yankee.unisonplatform.com (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 12/10/2016 15:35
  • Last Updated 12/10/2016 18:01

11/12/2016 07:37 AM SGT We are performing an emergency maintenance on the server yankee.unisonplatform.com. Please hold on for further updates.
11/12/2016 08:21 AM SGT Server maintenance is in progress. Kindly hold on.
11/12/2016 08:55 AM SGT Server maintenance has been completed. Thank you for waiting.

Server mets.unisonplatform.com down (Resolved) Critical

Affecting Server - Mets SSD (LAX)

  • 12/07/2016 22:44
  • Last Updated 12/08/2016 01:37

10:37 PM Wednesday, December 7, 2016 We have a DC level Rack move being done now. We will update you the status on this thread.


Server back online.

server redsox.unisonplatform.com down (Resolved) Critical

Affecting Server - Redsox SSD (LAX)

  • 12/07/2016 23:08
  • Last Updated 12/08/2016 01:36

We are having a rack level maintainance associated with the server. We will let you know the details soon on this thread



Server back online.

server brewers.unisonplatform.com down (Resolved) Critical

Affecting Server - Brewers SSD (LAX)

  • 12/07/2016 23:06
  • Last Updated 12/08/2016 01:01

We have a rack level maintainance ongoing on with the server. We will let you know the details through this thread. Please hold on.

12/07/2016 23:06 Server back online.

Network issue (Resolved) Critical

Affecting Other - Eleven2 Servers

  • 11/19/2016 07:57
  • Last Updated 12/07/2016 23:01

8:00 AM Saturday, 19 November 2016 Pacific Time (PT) )We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.

maintenance on the server tango.unisonplatfor (Resolved) Critical

Affecting Server - tango

  • 12/07/2016 20:48
  • Last Updated 12/07/2016 22:06

12/07/2016 20:48 We are performing an emergency maintenance on the server tango.unisonplatform.com. Please hold on for further updates.
12/07/2016 20:48 Resolved

maintenance on the server sm4b.unisonplatform (Resolved) Critical

Affecting Server - SM4B

  • 12/07/2016 20:52
  • Last Updated 12/07/2016 22:05

12/07/2016 20:52 We are performing an emergency maintenance on the server sm4b.unisonplatform.com. Please hold on for further updates.
12/07/2016 20:52 Resolved

servers showing down (Resolved) Critical

Affecting Server - victor

  • 12/05/2016 01:03
  • Last Updated 12/05/2016 01:17

12/05/2016 01:03 servers showing down we are currently working on this:

12/05/2016 01:23 The issue has been resolved.

Server maintanance (Resolved) Critical

Affecting Server - browns

  • 12/02/2016 23:39
  • Last Updated 12/02/2016 23:58



11:40 PM Friday, 2 December 2016 we are performing a network level maintenance on the server . Pelase kindly hold on.

11:57 PM Friday, 2 December 2016 Resolved.

Server down (Resolved) Critical

Affecting Server - browns

  • 12/01/2016 22:24
  • Last Updated 12/02/2016 00:06

2/01/2016 22:24 server showing down we are currently working on this:

11:09 PM Thursday, 1 December 2016 we are performing a network level maintenance on the server . Pelase kindly hold on.

12:05 AM Friday, 2 December 2016 Maitanance completed.

Multiple servers showing down (Resolved) Critical

Affecting Server - delta

  • 11/29/2016 08:52 - 11/29/2016 10:40
  • Last Updated 11/29/2016 10:55

11/29/2016 08:52 Multiple servers showing down we are currently working on this:

11/29/2016 09:22 Multiple servers showing down we are currently working on this, it will back to online soon

11/29/2016 09:50 Multiple servers showing down we are currently working on this, it will back to online soon

11/29/2016 10:20 Multiple servers showing down we are currently working on this, it will back to online soon

11/29/2016 10:40 The servers are back online. Thankls for your co-operation.





Maintenance on bulls.unisonplatform.com (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 11/18/2016 19:14 - 11/18/2016 20:03
  • Last Updated 11/18/2016 20:03

11:15 AM SGT 19 November 2016 : We are performing an emergency maintenance on the server bulls.unisonplatform.com. Please hold on for further updates.
12.02 AM SGT 19 November 2016 : Server maintenance has been completed.Please have a check. Thank you for your patience and co-operation.

Maintenance on knicks.unisonplatform.com (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 11/18/2016 19:16 - 11/18/2016 20:02
  • Last Updated 11/18/2016 20:02

11:15 AM SGT 19 November 2016 : We are performing an emergency maintenance on the server knicks.unisonplatform.com. Please hold on for further updates.

11.59 AM SGT 19 November 2016 : Server maintenance has been completed.Please have a check. Thank you for your patience and co-operation.

Network Issue (Resolved) Critical

Affecting Other - Eleven2 Servers

  • 11/18/2016 05:57
  • Last Updated 11/18/2016 07:10

5:58 AM Friday, 18 November 2016 Pacific Time (PT)We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.
6:30 AM Friday, 18 November 2016 Pacific Time (PT) We are experiencing some netwrok issue on the servers and we are working on it. Pelase kindly hold on.
7:08 AM Friday, 18 November 2016 Pacific Time (PT) Issue has resolved.


Network Issue (Resolved) Critical

Affecting Server - Mets SSD (LAX)

  • 11/10/2016 14:45
  • Last Updated 11/10/2016 15:23

2:48 PM Thursday, Pacific Time (PT) A network maintenance is in progress.Please hold on.

3:22 PM Thursday, 10 November 2016 Pacific Time (PT) The maintenance has been completed.


Maintenance on ravens.unisonplatform.com (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 09/30/2016 22:08
  • Last Updated 11/08/2016 04:09


2:51 AM PDT Tuesday, 8 November 2016 : We are performing an emergency maintenance on the server ravens.unisonplatform.com. Please hold on for further updates.




Maintenance on ravens.unisonplatform.com (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 10/27/2016 10:06 - 10/27/2016 13:21
  • Last Updated 10/27/2016 02:51

9:30 PM PDT. We are perfroming an emergency maintenance on the server ravens.unisonplatform.com. Please hold on for further updates.

10:46 PM PDT. The maintenance is still in progress and will update with the status shortly.

11:31 PM PDT. The maintenance is still going on and is expected to be completed shortly. Please wait for further updates.

12:50 AM PDT. The maintenance is completed and the server is up now.

Maintanence in bravo.unisonplatform.com (Resolved) Critical

Affecting Server - bravo

  • 10/26/2016 19:25
  • Last Updated 10/26/2016 19:34

5:21 PM  Wednesday, 26 October 2016 Immediate maintenance on the server bravo.unisonplatform.com . Please hold on for updates.
5:31 PM Wednesday, 26 October 2016  The maintenance has been completed. Thanks for your co-operation.

Maintanence in mike.unisonplatform.com (Resolved) Critical

Affecting Server - mike

  • 10/26/2016 19:20
  • Last Updated 10/26/2016 19:34

5:21 PM  Wednesday, 26 October 2016 Immediate maintenance on the server  mike.unisonplatform.com. Please hold on for updates.
5:31 PM Wednesday, 26 October 2016  The maintenance has been completed. Thanks for your co-operation.


Network Issue (Resolved) Critical

Affecting Other - Network Issue

  • 10/07/2016 13:19 - 10/07/2016 16:07
  • Last Updated 10/19/2016 22:29

11:21 AM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

12:05 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

12:40 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

1:12 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

1:38 PM Friday, 7 October 2016 Pacific Time (PT) We are experencing some network issues that getting reflected in some servers and the issue is currently under working stage. Please hold on

 



Network issue in the server (Resolved) Critical

Affecting Server - Redsox SSD (LAX)

  • 10/04/2016 15:22
  • Last Updated 10/04/2016 15:47

10/04/2016 15:22 PST : We are facing a network issue in the server. Our techs are working on fixing the issue. Please wait for further updates.

10/04/2016 15:41 PST : Work is still on and we are expecting an ETA of around 10 minutes.

10/04/2016 15:46 PST : The issue has been resolved and the server is back online again. Thanks for your co-operation.

Warriors.unisonplatform.com (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 10/02/2016 07:55
  • Last Updated 10/02/2016 12:32

5:54 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

6:43 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

7:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

7:45AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

8:15AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on


8:40AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on


9:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

10:15 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing some issues associated with warriors main IP and our DC techs are working on it. Please hold on

10:30 AM Sunday, October 2, 2016 Pacific Time (PT). The issue has been resolved. Thanks for your co-operation.





Packet Loss (Resolved) Critical

Affecting Other - Eleven2 Servers

  • 10/02/2016 04:16
  • Last Updated 10/02/2016 12:32

2:17 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

2:42 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

2:52 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the issue will be resolved in around 10 minutes.

3:23 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

4:30 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

5:02 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

5:36 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, the servers will be active in few minutes.

5:54 AM Sunday, October 2, 2016 Pacific Time (PT) We have resolved the issue.

8:40AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

9:17AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.

10:15 AM Sunday, October 2, 2016 Pacific Time (PT) We are experiencing packet loss on some servers. Please kindly hold on, meanwhile our techs will resolve the issue.


10:30 AM Sunday, October 2, 2016 Pacific Time (PT). The issue has been resolved. Thanks for your co-operation.

Maintanence in tampa.unisonplatform.com (Resolved) Critical

Affecting Server - tampa (EU)

  • 09/28/2016 18:06
  • Last Updated 09/28/2016 21:29

4:02 PM Wednesday, September 28, 2016  PDT    Hardware maintanence in the server tampa.unisonplatform.com  Please hold on for updates.

4:56 PM PDT  The maintanance is still in progress. Please hold on for updates.

5:50 PM PDT The maintanance is still in progress. Please hold on for updates.

6:21 PM  PDT The maintenance is still in progress. Please hold on for updates.

7:28 PM  PDT The maintenance has been completed. Thanks for your co-operation.

Maintanence in bucks.unisonplatform.com (Resolved) Critical

Affecting Server - bucks (EU)

  • 09/28/2016 18:02
  • Last Updated 09/28/2016 21:29

4:02 PM Wednesday, September 28, 2016  PDT    Hardware maintanence in the server bucks.unisonplatform.com. Please hold on for updates.


 
4:56 PM PDT  The maintanance is still in progress. Please hold on for updates.



5:50 PM PDT The maintanance is still in progress. Please hold on for updates.



6:21 PM  PDT The maintenance is still in progress. Please hold on for updates.



7:28 PM  PDT The maintenance has been completed. Thanks for your co-operation.




Maintanence in bucks.unisonplatform.com (Resolved) Critical

Affecting Server - bucks (EU)

  • 09/22/2016 13:40
  • Last Updated 09/22/2016 22:16


11:39 AM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

12:12 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

12:40 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

01:05 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

02:15 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

02:42 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

03:25 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

03:52 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

04:39 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

05:37 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

06:00 PM Thursday, September 22, 2016 Pacific Time (PDT) We are performing maintenance on the server  bucks.unisonplatform. Please hold on for the further updates.`

06:44 PM  Thursday, September 22, 2016 Pacific Time (PDT) Maintenance is in progress. Please hold on for the further updates.

08:00 PM  Thursday, September 22, 2016 Pacific Time (PDT) Maintenance is in progress. Please hold on for the further updates.

08:15 PM  Thursday, September 22, 2016 Pacific Time (PDT) The maintenance has been completed. Thanks for your co-operation.






Maintanence in tampa.unisonplatform.com (Resolved) Critical

Affecting Server - tampa (EU)

  • 09/22/2016 13:42
  • Last Updated 09/22/2016 16:11


11:40 AM Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

12:13 PM  Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

12:40 PM  Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

1:05 PM  Thursday, September 22, 2016 Pacific Time (PDT)  We are performing maintenance on the server tampa.unisonplatform. Please kindly hold on further updates

2:09 PM Thursday, September 22, 2016 Pacific Time (PDT)  Completed the server maintenance of tampa.unisonplatform successfully.

Mysql maintenance in server bucks (Resolved) Critical

Affecting Server - bucks (EU)

  • 09/21/2016 01:32
  • Last Updated 09/21/2016 19:38

09/21/2016 01:32  We are currently performing a mysql maintenance in the server. It may take a few hours to complete the maintenance. Please wait for further updates.

09/21/2016 02:24 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 03:14 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 05:14 Maintenance is in progress. Kindly hold on for further updates.


09/21/2016 06:27 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 09:16 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 11:09 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 11:09 Maintenance is in progress. Kindly hold on for further updates.

09/22/2016 00:19 Maintenance is in progress. Kindly hold on for further updates.


09/22/2016 02:06 Maintenance is in progress. Kindly hold on for further updates.

09/22/2016 04:00 Maintenance is in progress. Kindly hold on for further updates.


09/22/2016 06:00 Maintenance completed.

Mysql maintenance in server tampa (Resolved) Critical

Affecting Server - tampa (EU)

  • 09/21/2016 01:32
  • Last Updated 09/21/2016 11:10

09/21/2016 01:32  We are currently performing a mysql maintenance in the server. It may take a few hours to complete the maintenance. Please wait for further updates.

09/21/2016 02:24 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 03:14 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 05:14 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 06:27 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 09:16 Maintenance is in progress. Kindly hold on for further updates.

09/21/2016 10:14 The mysql restoration is progress in the server. Kindly hold on for further updates.

09/21/2016 11:09 Mysql restoration has been completed. The sites are loading fine.Please have a check.

EU Datacenter (Resolved) Critical

Affecting Other - EU Datacenter

  • 09/19/2016 19:39 - 09/19/2016 19:40
  • Last Updated 09/19/2016 19:40

We are currently experiencing a network outage in our EU location. We're working on resolving this as soon as possible.

Maintanence in bulls.unisonplatform.com (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 08/31/2016 11:46
  • Last Updated 08/31/2016 12:48

08/31/2016 11:46  The server is under maintenance. Your patience is much appreciated in this regard.

08/31/2016 12:04 Server maintenance is still in progress. Wait for further updates.

08/31/2016 12:47 Server maintenance has been completed and the server is back online.

Maintanence in knicks.unisonplatform.com (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 08/31/2016 11:49
  • Last Updated 08/31/2016 12:47

knicks.unisonplatform.com   The server is under maintenance. Your patience is much appreciated in this regard.

08/31/2016 12:04 Server maintenance is still in progress. Wait for further updates.

08/31/2016 12:47 Server maintenacen has been completed and the server is back online.

Serve (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 08/31/2016 11:45 - 08/31/2016 11:46
  • Last Updated 08/31/2016 11:45

08/31/2016 11:45

Apache Issue (Resolved) Critical

Affecting Server - Nets (LAX)

  • 08/18/2016 12:15
  • Last Updated 08/26/2016 14:03

We are currently investigating an issue invloving Apache on our nets.unisonplatform.com server.

We will post updates as avaliable here, please stay tuned to this thread for updates.  If possible please refrain from submiting support tickets if you belive this is the issue you are experince as we will post all relevant information for you here.

Thank you for your patience.

Packet loss on Europe server (Resolved) Critical

Affecting System - Packet loss on all AMS servers.

  • 08/07/2016 09:15
  • Last Updated 08/08/2016 03:08

7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working  with the Dc tehs now.
8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:53 PM PST:7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working  with the Dc tehs now.
8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:53 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

7:20 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

8.07 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

PM PST:7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working  with the Dc tehs now.
8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:53 PM PST:7:10 AM PST ; We are experiiecing  100 percentage packet loss on all amsterdam servers due to network issue. Working on resolving the issue.
7:40 AM PST : Working  with the Dc tehs now.
8:00 AM PST :  Still working with Dc team Eta is 20 minutes.
8:30 AM PST : Still working with Dc team
9:10 AM PST  :  We have isolated the issue now. We expect to resolve the issue in 10 Minutes.

9:46 AM PST : We are switching our our core switch  and connecting things to a secondary core switch . We expect to  resolve the issue in 30 minutes. Sorry for the inconvenience caused to you. Please hold on for more updates.

10:15 AM PST : The switch replacement is still in progress and we will let you know once it gets completed. Please hold on for the time being.

11:03 AM PST: The replacement of swich is still in progress and once it gets completed we will update you. Kindly hold on.

11:43 AM PST : Our core switches have been swapped but that doesn't appear to be the issue. The issue appears to be that the fibers that connect to the ISPs are either down or went bad. The datacenter is checking on it. We cant specify an ETA now. However we are trying hard to get everything back in position.

12:35 PM PST : We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

1:01 PM PST : The dc and our operations staff are working toward the resolution now and we anticipate it will be 20 minutes to be back operational. Please hold on for more updates. And sorry for the inconvenience caused .

1:37 PM PST: The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:10 PM PST : The dc and our operations staff are still  working on the issue. Please hold on for more updates.

2:48 PM PST: We are currently working on the issue with utmost priority and will update you shortly. Please hold on.

3:26 PM PST : The dc and our operations staff are working toward the resolution .Please hold on for more updates.

3:56 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

4:09 PM PST: We  are able to save the switches and our operation staffs are working on  reconfiguring the switches. We will keep you posted. Please hold on.

4:58 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

5:49 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:25 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

6:53 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

7:20 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

8.07 PM PST:Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

8.35 PM PST: Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

9:16 PM PST :  Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

9:50 PM PST :  Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

10:16 PM PST :  Our staff are currently working  on the issue to resolve it and will update you at the earliest. Kindlty hold on for the time being.

10:39 PM PST : All the services are up and running fine.







Issue with cpanel license (Resolved) Critical
  • 07/28/2016 10:48
  • Last Updated 07/28/2016 11:56

07/28/2016 10:48 We are facing some issues with cpanel license and our management team is working regarding this. Kindly wait for further updates.

Thanks for your co-operation. The issue has been resolved.

maintanence on jets.unisonplatform.com (Resolved) Critical

Affecting Server - jets

  • 07/20/2016 22:27
  • Last Updated 07/21/2016 01:27

8:25 PM PST Wednesday, July 20, 2016 Server maintanence is going on in the server and once it gets completed we will update you. Please hold on for further updates.

8:59 PM  Maintanence is going on . Please  hold on for more updates.

9:20 PM Issue with mysql service on the server. Our senioe techs are working on it. Please hold on for more updates.

10:10 PM Our senior techs are still working on the  issue with mysql service . Please hold on for more updates.


11:03 PM Senior techs are still working on the issue. Please hold on for more updates.

11:26 PM The issue has been resolved. Thank you.

maintanence on SB5Y.unisonplatform.com (Resolved) Critical

Affecting Server - SB5Y

  • 07/20/2016 22:30
  • Last Updated 07/20/2016 22:59

8:30 PM PST Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.


8:58 PM The server maintance has been completed. Thank you.

maintanence on gaints.unisonplatform.com (Resolved) Critical

Affecting Server - giants

  • 07/20/2016 22:28
  • Last Updated 07/20/2016 22:59

8:29 PM  PST Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.


8:58 PM The server maintance has been completed. Thank you.

Maintanence on quebec.unisonplatform.com (Resolved) Critical

Affecting Server - quebec

  • 07/20/2016 22:24
  • Last Updated 07/20/2016 22:59

8:25 PM Wednesday, July 20, 2016 Server maintancence is going on in the server and once it gets completed we will update you. Please hold on for further updates.

8:58 PM The server maintance has been completed. Thank you.


Servers Down (Resolved) Critical

Affecting System - Asian Servers are down currently.

  • 07/15/2016 14:39
  • Last Updated 07/15/2016 15:10

Hi,


07/15/2016 14:39 All our Asian Servers are down currently. We are checking with the DC now. Wait for further updates.

Thanks for your co-operation. The servers are back online.

major server maintainance in progress (Resolved) Critical

Affecting System - We have a major server maintainance on the servers

  • 07/14/2016 19:41
  • Last Updated 07/14/2016 20:07

Hi ,
 We have a major server maintainance  on our servers. We will keep you posted regarding the status.

The Issue has been fixed. All servers are up and working fine.

Network issue for the server eagles.unisonpla (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 07/09/2016 13:28 - 07/09/2016 14:02
  • Last Updated 07/09/2016 14:02


07/09/2016 13:28  We have packet loss reported for the server. We have contacted the DC. We will update you the details soon in this thread.

07/09/2016 13:58 The server is back online now.

Network issue for the server vikings (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 07/09/2016 13:13 - 07/09/2016 14:01
  • Last Updated 07/09/2016 14:01

Hi,

07/09/2016 13:00  We have packet loss reported for the server. We have contacted the DC. We will update you the details soon in this thread.

07/09/2016 13:30 We are still working on the issue. Your patience is much appreciated in this regard.

07/09/2016 13:45  The server is back online now.

Server upgrade on zulu.unisonplatform.com (Resolved) Critical

Affecting Server - zulu

  • 06/23/2016 21:42
  • Last Updated 06/23/2016 22:30

06/23/2016 21:42 We are performing server upgrade on zulu.unisonplatform.com. Please wait for updates.

06/23/2016 22:30 The upgrade has been completed. Thanks for your co-operation.

Emergency Maintenance ns2.eleven2 (Resolved) Critical

Affecting Other - ns2.eleven2

  • 06/21/2016 06:51
  • Last Updated 06/21/2016 09:18

4:46 AM We are doing a emergency maintenance on ns2.eleven2

7:11 AM  Now everything is fine. Thank you.

Emergency Maintenance ns101.eleven2 (Resolved) Critical

Affecting System - ns101.eleven2

  • 06/21/2016 06:39
  • Last Updated 06/21/2016 09:18

4:46 AM We are doing a emergency maintenance on ns101.eleven2

7:11 AM  Now everything is fine. Thank you.

Bravo.unisonplatform File Sync (Resolved) High

Affecting Server - bravo

  • 06/10/2016 23:09
  • Last Updated 06/21/2016 06:51

Dear Customers on Bravo

During yesterday's system maintenance and upgrade, many files were not synced from the old server. We are currently re-syncing data between the old server and the new server to make sure all data is completely transferred. We will keep you updated regarding the status of sync. We appreciate your patience in the meantime.

Best Regards,

Eleven2


12:36 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

 2:50 AM   Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

5:43 AM    Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

8:08 AM   Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

10:09 AM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

11.06 AM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.



1:10 PM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

1:50 PM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

2:44 PM  Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

3.50 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

5:10 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

6:01 PM Saturday, June 11, 2016 : Sync is still in progess. Please hold on for further updates.

6:58 PM Saturday, June 11, 2016 : Sync is in progress, Kindly hold on for further updates .

10:23 PM Saturday  June 11 2016 Sync is still in progress. Kindly hold on for further updates.

11:51 PM Saturday, June 11, 2016 Pacific Time (PT) : Sync is in progress.

00:54 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.

10: 01 AM Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.

11:07 AM  Sunday, June 12, 2016 Sync is in progress. Kindly hold on for further updates.

12:46 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

1:26 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

3.00 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

4:27 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

5:47 PM Sunday, June 12, 2016Sync is in progress. Kindly hold on for further updates.

9:34 PM Sunday, June 12  2016Sync is in progress. Kindly hold on for further updates.

9:49 PM  Sunday, June 12  2016 Sync is in progress and upto oc is in progress. Please hold on for further updates

11:59 PM Sunday, June 12  201
Sync is in progress and upto on is in progress. Please hold on for further updates

3:29 AM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

05:07 AM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

08:31 AM  Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

9:45 AM  Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

10:42 AM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

1:53 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates


2:55 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

4:58 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

7:24 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

9:36 PM Monday, June 13, 2016  Sync is in progress. Please hold on for further updates

1:25 AM Tuesday June 14, 2016 Sync is in progress. Please hold on for further updates

9:16 AM Tuesday, June 14, 2016 Sync is in progress. Please hold on for further updates
8:06 PM  Tuesday, June 14, 2016 Sync is in progress. Please hold on for further updates 

9:30 PM Tuesday, June 14, 2016   Sync is in progress. Please hold on for further updates 

12:19 AM Wednesday June 15 
Sync is in progress. Please hold on for further updates

3:08 AM  Wednesday June 15  Sync is in progress. Please hold on for further updates

5:32 AM  Wednesday June 15  Sync is in progress. Please hold on for further updatesSync is in progress. Please wait for further updates.Sync is in progress. Please hold on for further updatesSync is in progress. Please hold on for further updates 5:32 AM  Wednesday June 15  Sync is in progress. Please hold on for further updates 5:32 AM  Wednesday June 15  Sync is in progress. Please hold on for further updates <

Emergency Maintenance (Resolved) Critical

Affecting Server - bravo

  • 06/09/2016 21:50
  • Last Updated 06/10/2016 03:43

We are stopping services on the server to let the raid rebuild complete.  Once completed we will swap to a new server.

The issue has been resolved. Thank you

Server upgrade of the server mike.unisonplatf (Resolved) Critical

Affecting Server - mike

  • 06/09/2016 22:11
  • Last Updated 06/09/2016 23:46

8:12 PM PST June 9   We are performing the server upgrade. Once it gets completed we will update you

9:05 PM PST  The server upgrade is on progress. Please hold on for more updates.

9:46 PM PST The server upgrade has been completed. Thank you

Network issue in amsterdam servers. (Resolved) Critical

Affecting Other - All amsterdam servers

  • 06/09/2016 13:26
  • Last Updated 06/09/2016 16:14

11:28 AM June 9, 2016 There is a network issue in  amsterdam servers. We are working on it.

12.05 PM We are working on the issue. Please hold on for more updates.

12.40 PM We are working on the issue. Please hold on for more updates.

1:18 PM  We are working on the issue. Please hold on for more updates.

1.45PM  We are working on the issue. Please hold on for more updates.

2:12 PM Issue got resolved. Now every thing working fine.


Mysql service issue on bravo.unisonplatform.c (Resolved) Critical

Affecting Server - bravo

  • 06/07/2016 12:30
  • Last Updated 06/09/2016 13:26


10:32 AM  7 June 2016  Mysql crash on the server bravo.unisonplatform.com . Our technical staff is restoring the database . Please hold on for more updates.

11: 36 Am We are working on the issue. Please hold on for more updates.

12:54 PM We are working on the issue. Please hold on for more updates.

2.13 PM  We are working on the issue. Please hold on for more updates.

3.05  PM We are working on the issue. Please hold on for more updates.

4:51 PM We are working on the issue. Please hold on for more updates.

Mysql service issue on lima.unisonplatform.co (Resolved) Critical

Affecting Server - lima

  • 05/26/2016 10:33
  • Last Updated 05/26/2016 12:58

8:33 AM 26 May 2016 Mysql service issue on the server. Our technical team is working diligently to mitigate the issue. Please hold on for more updates.

9:12 AM We are working on the issue. Please hold on for more updates.

9:35 AM We are working on the issue. Please hold on for more updates.

10:07 AM We are working on the issue. Please hold on for more updates.

10.40 AM The issue has been resolved. Thanks for your co-operation.

MySQL down in lima (Resolved) Critical

Affecting Server - lima

  • 05/26/2016 00:19 - 05/26/2016 01:37
  • Last Updated 05/26/2016 01:37

10:20 PM PST MySQL is suddently went down in the server. We are currently working on the issue.

11:30 PM PST The issue has been fixed now

Maintenance in server india (Resolved) Critical

Affecting Server - india

  • 05/26/2016 00:27 - 05/26/2016 01:37
  • Last Updated 05/26/2016 01:36

10:30 PM PST The MySQL of ther server is down as the server is under maintenance. We will keep you updated in the forum.

11:30 PM PST The maintenance has been Finished.

Network Maintenance 830pm PST - 1030pm PST (Resolved) High

Affecting Other - india.unisonplatform.com, hotel.unisonplatform.com, lima.unisonplatform.com. echo.unisonplatform

  • 05/25/2016 20:39 - 05/25/2016 23:37
  • Last Updated 05/25/2016 22:39

Scheduled network maintenance for servers india.unisonplatform.com, hotel.unisonplatform.com, lima.unisonplatform.com. echo.unisonplatform.

Maintenance window will last from 830pm PST - 1030pm PST

Services Impacted: Webserver

Network maintanence on bulls.unisonplatform. (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 05/25/2016 09:57
  • Last Updated 05/25/2016 10:09

7:57 AM 25 May 2016 Network maintanence is undergoing on the server bulls.unisonplatform.com. Please hold on for more updates.

8:09 AM The issue have been resolved. Thank you.

Network maintanence on knicks.unisonplatform (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 05/25/2016 10:00
  • Last Updated 05/25/2016 10:09

25 May 2016 7:57 AM  Network maintanence is undergiong on the server. Please hold on for more updates.

8:09 AM The issue have been resolved. Thank you.

Network maintenance on blue, juliet and kilo (Resolved) Critical

Affecting System - blue, juliet and kilo

  • 05/17/2016 22:22
  • Last Updated 05/18/2016 05:40

We are performing network and system maintenance--customers could experience a brief delay accessing their sites.

The network and system maintenance has completed. Thank you.

Network issue on zulu.unisonplatform.com (Resolved) Critical

Affecting Server - zulu

  • 05/13/2016 12:41
  • Last Updated 05/13/2016 16:44

10:42 AM PST 13 May 2016 Network issue on the server. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

10:56 AM PST We are doing fsck on /var of the server zulu.unisonplatform.com. Please hold on for more updates.

11:14 AM PST We are doing fsck on /home. Please hold on for more updates

12:12 PM PST We are still working on it. Please hold on for more updates.

1:05 PM PST FSCK Is still going on. Please hold on for more updates.

2:27 PM PST FSCK is still in progress. Kindly hold on for more updates.

2:42 PM PST FSCK has been completed. Thank you

Network issue on zulu.unisonplatform.com (Resolved) Critical

Affecting Server - zulu

  • 05/13/2016 11:28
  • Last Updated 05/13/2016 12:04

9:31 AM PST Network issue on the server. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

10:04 AM PST The issue has been resolved. Thank you.

DDOS attack in Clippers (Resolved) Critical

Affecting Server - Clippers (EU)

  • 05/11/2016 08:00 - 05/12/2016 07:47
  • Last Updated 05/11/2016 21:52

06:00 AM PST We are facing attack to the server, hence we have placed a mitogation device in the server to filter all traffic to the server. The issue will be resolved as soon as possible.

08:00 AM PST We are still working on this issue and we will keep you updated.

10:00 AM PST We are still working on this issue and we will keep you updated.

11:08 AM AM PST We are still working on the issue. Please hold on for more updates.

12:00 PM PST We are still working on the issue and will get back to you for more updates.

1:04 PM PST We are still working on this issue and we will keep you updated.

3:06 PM PST We are still working on the issue. Please hold on for more updates.

4:19 PM PST We are still working on the issue. Please hold on for more updates.

6:39 PM  PST  We are still working on the issue. Please hold on for more updates.

7:02 PM PM  PST  We are still working on the issue. Please hold on for more updates.

 7:51 PM The issue is fixed now and the server is back online.


Network issue in the server nuggets.unisonpla (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 05/09/2016 23:56 - 05/10/2016 03:35
  • Last Updated 05/10/2016 03:35

05/09/2016 23:56   Network issue for the server nuggets.unisonplatform.com. Kindly hold on for further updates.

00:30 AM  We are still working on the issue. Kindly hold on for more updates.

01:00 AM  We are still working on the issue. Kindly hold on for more updates.

01:30 AM We are still working on the issue. Kindly hold on for more updates.

02:00 AM We are still working on the issue. Kindly hold on for more updates.

02:40 AM We are still working on the issue. Kindly hold on for more updates.

02:50 AM  The issue is fixed now and the server is back online.

Network issue for the server jazz.unisonpla (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 05/09/2016 23:58 - 05/10/2016 03:35
  • Last Updated 05/10/2016 03:35

05/09/2016 23:58      Network issue for the server jazz.unisonplatform.com. Kindly hold on for further updates.

00:30 AM  We are still working on the issue. Kindly hold on for more updates.

01:00 AM  We are still working on the issue. Kindly hold on for more updates.

01:30 AM We are still working on the issue. Kindly hold on for more updates.

02:00 AM We are still working on the issue. Kindly hold on for more updates.

02:40 AM We are still working on the issue. Kindly hold on for more updates.

02:50 AM  The issue is fixed now and the server is back online.

Network issue in the server uniform.unisonpl (Resolved) Critical

Affecting Server - uniform (EU)

  • 05/09/2016 11:19 - 05/10/2016 03:35
  • Last Updated 05/10/2016 03:34

05/9/2016 9:12 AM PST Network issue for the server uniform.unisonplatform.com. Kindly hold on for further updates.

11:15 AM  PST We are working on the issue. Please hold on for more updates.

12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.


2:01 PM PST Working on network issue. Please hold on for more updates.

3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

4:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:00 PM  We are still working on the issue. Kindly hold on for more updates.

07:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:40 PM  We are still working on the issue. Kindly hold on for more updates.

08:10 PM We are still working on the issue. Kindly hold on for more updates.

08:40 PM We are still working on the issue. Kindly hold on for more updates.

09:20 PM  We are still working on the issue. Kindly hold on for more updates.

09:30 PM  The issue is fixed now and the server is back online.

Network issue in the server bills.unisonplat (Resolved) Critical

Affecting Server - bills (EU)

  • 05/09/2016 11:13 - 05/10/2016 04:16
  • Last Updated 05/10/2016 03:34

05/9/2016 9:12 AM PST Network issue for the server bills.unisonplatform.com. Kindly hold on for further updates.

11:15 AM  PST We are working on the issue. Please hold on for more updates.

12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.

2:01 PM PST Working on network issue. Please hold on for more updates.

3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

4:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:00 PM  We are still working on the issue. Kindly hold on for more updates.

07:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:40 PM  We are still working on the issue. Kindly hold on for more updates.

08:10 PM We are still working on the issue. Kindly hold on for more updates.

08:40 PM We are still working on the issue. Kindly hold on for more updates.

09:20 PM  We are still working on the issue. Kindly hold on for more updates.

09:30 PM  The issue is fixed now and the server is back online.

Network issue in the server heat.unisonplatf (Resolved) Critical

Affecting Server - Heat (EU)

  • 05/09/2016 11:17 - 05/10/2016 04:16
  • Last Updated 05/10/2016 03:34

05/9/2016 9:12 AM PST Network issue for the server heat.unisonplatform.comKindly hold on for further updates.

11:15 AM  PST We are working on the issue. Please hold on for more updates.
12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.

2:01 PM PST Working on network issue. Please hold on for more updates.

3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

4:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:00 PM  We are still working on the issue. Kindly hold on for more updates.

07:10 PM  We are still working on the issue. Kindly hold on for more updates.


07:40 PM  We are still working on the issue. Kindly hold on for more updates.

08:10 PM We are still working on the issue. Kindly hold on for more updates.


08:40 PM We are still working on the issue. Kindly hold on for more updates.

09:20 PM  We are still working on the issue. Kindly hold on for more updates.

09:30 PM  The issue is fixed now and the server is back online.

Network issue in the server clippers.unisonpl (Resolved) Critical

Affecting Server - Clippers (EU)

  • 05/09/2016 11:10 - 05/10/2016 04:16
  • Last Updated 05/10/2016 03:34

05/9/2016 9:12 AM PST Network issue in the  server clippers.unisonplatform.com. Kindly hold on for further updates.

11:15 AM  PST We are working on the issue. Please hold on for more updates.

12:05 PM  PST We are still working on the issue. Kindly hold on for more updates.

2:01 PM PST Working on network issue. Please hold on for more updates.

3:35 PM PST We are still working on the issue. Kindly hold on for more updates.

4:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:00 PM  We are still working on the issue. Kindly hold on for more updates.

07:10 PM  We are still working on the issue. Kindly hold on for more updates.

07:40 PM  We are still working on the issue. Kindly hold on for more updates.

08:10 PM We are still working on the issue. Kindly hold on for more updates.

08:40 PM We are still working on the issue. Kindly hold on for more updates.

09:20 PM  We are still working on the issue. Kindly hold on for more updates.

09:30 PM  The issue is fixed now and the server is back online.

DNS Servers in AMS are under a DDOS Attack (Resolved) Critical

Affecting Server - lima

  • 05/10/2016 02:37 - 05/10/2016 11:41
  • Last Updated 05/10/2016 02:43

Our monitoring system has identified our DNS server in AMS ns2.europe.eleven2.com as the target of a Denial of Service (DDOS) attack. We are working dilgently to neutralize the attack and restore full health to all services impacted by the attack. More updates will be provided as they become available. Your patience is appreciated. Thank you.

Network attack on the server vikings.unisonpl (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 05/05/2016 13:45
  • Last Updated 05/06/2016 16:39

05/05/2016 11:45 AM PST  Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.


2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

05/05/2016 11:45 AM PST  Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.


2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

05/05/2016 11:45 AM PST  Network attack on the server vikings.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

1:35 PM PST We have placed the mitigation device for the protection. Kindly hold on for more updates.


2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

00:34 PST We are still working on the issue. Kindly hold on for more updates.

01.35 PST We are still working on the issue. Kindly hold on for more updates.

2:40  PST We are still working on the issue. Kindly hold on for more updates.

3:26  PST We are still working on the issue. Kindly hold on for more updates.

4.10 PST We are still working on the issue. Kindly hold on for more updates.

5:17  PST We are still working on the issue. Kindly hold on for more updates.

6:00 AM  PST We are still working on the issue. Kindly hold on for more updates.

6:55 AM  PST We are still working on the issue. Kindly hold on for more updates.

 7:35  PST We are still working on the issue. Kindly hold on for more updates. 

8:08 AM  PST We are still working on the issue. Kindly hold on for more updates.

 8:42 AM  PST We are still working on the issue. Kindly hold on for more updates.

 9:12 AM PST We are still working on the issue. Kindly hold on for more updates.

1:28 PM PST We are still working on the issue. Kindly hold on for more updates.

2:38 PM PST The issue has been resolved. Thank you


Network attack on the server heat.unisonplatf (Resolved) Critical

Affecting Server - Heat (EU)

  • 05/06/2016 14:14
  • Last Updated 05/06/2016 16:35

12:11 PM PST 05/06/2016.DDOS attack on the server Mitigation deviced placed on the server clippers.unisonplatform.com Kindly hold on for more updates.

1:30 PM PST  We are still working on resolving the issue. We will keep you posted.

2:34 PM PST The issue has been resolved. Thank you

Network attack on the server clippers.unisonp (Resolved) Critical

Affecting Server - Clippers (EU)

  • 05/06/2016 14:11
  • Last Updated 05/06/2016 16:35

12:11 PM PST 05/06/2016.DDOS attack on the server Mitigation deviced placed on the server clippers.unisonplatform.com Kindly hold on for more updates.

1:28 PM We are still working on resolving the issue. We will keep you posted.

2:34 PM PST The issue has been resolved. Thank you

Network attack on the server bears.unisonplat (Resolved) Critical

Affecting Server - Bears (LAX)

  • 05/05/2016 11:17
  • Last Updated 05/06/2016 10:44

05/05/2016 9:21 AM PST Network attack on the server bears.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.

10:54 AM We have working on the issue . Please hold on for more updates.

12:02 PM PST We are still working on the issue. Kindly hold on for more updates.

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

6:13 PM PST We are still working on the issue. Kindly hold on for more updates.

6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

00:34 PST We are still working on the issue. Kindly hold on for more updates

01.35 PST We are still working on the issue. Kindly hold on for more updates.

2:40  PST We are still working on the issue. Kindly hold on for more updates.

3:26  PST We are still working on the issue. Kindly hold on for more updates.

4.10 PST We are still working on the issue. Kindly hold on for more updates.

5:17  PST We are still working on the issue. Kindly hold on for more updates.

6:00 AM  PST We are still working on the issue. Kindly hold on for more updates.

6:55 AM  PST We are still working on the issue. Kindly hold on for more updates.

 7:35  PST We are still working on the issue. Kindly hold on for more updates.

8:08 AM  PST We are still working on the issue. Kindly hold on for more updates.

8:42 AM   PST The issue has been resolved. Thank you.

Attack in the server xray.unisonplatform.com (Resolved) Critical

Affecting Server - xray

  • 05/05/2016 22:22
  • Last Updated 05/06/2016 05:27

05/05/2016 08:23 PM PST : We are currently facing attack on the server xray.unisonplatform.com. We are working on resolving the issue. Please wait for updates.

9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

00:34 PST We are still working on the issue. Kindly hold on for more updates.

01.35 PST We are still working on the issue. Kindly hold on for more updates.

2:40 PST PST We are still working on the issue. Kindly hold on for more updates.

3:26 PST The issue has been resolved. Thank you.


Network attack on the server heat.unisonplatf (Resolved) Critical

Affecting Server - Heat (EU)

  • 05/05/2016 11:38
  • Last Updated 05/06/2016 05:27

05/05/2016  9:36 AM PST  Network attack on the server heat.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.

10:53 AM PST  We have mitigated the main IP. Kindly hold on for further updates.

12:02 PM PST We are still working on it . Kindly hold on for more updates.

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:41 PM PST We are still working on the issue. Kindly hold on for more updates.

5:46 PM PST We are still working on the issue. Kindly hold on for more updates.

6:23 PM PST We are still working on the issue. Kindly hold on for more updates.

6:58 PM PST We are still working on the issue. Kindly hold on for more updates.

7:44 PM PST We are still working on the issue. Kindly hold on for more updates.

8:21 PM PST We are still working on the issue. Kindly hold on for more updates.

9:19 PM PST We are still working on the issue. Kindly hold on for more updates.

9:43 PM PST We are still working on the issue. Kindly hold on for more updates.

11:12 PM PST We are still working on the issue. Kindly hold on for more updates.

11:34 PM PST We are still working on the issue. Kindly hold on for more updates.

00:34 PST We are still working on the issue. Kindly hold on for more updates.

01:15 PST We are still working on the issue. Kindly hold on for more updates.

2:40  PST We are still working on the issue. Kindly hold on for more updates.

3:26 PST The issue has been resolved. Thank you.

Network attack on the server eagles.unisonpla (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 05/05/2016 14:33
  • Last Updated 05/05/2016 18:40

05/05/2016 12:35 PM Network attack on the server . Our network team is working diligently to mitigate the attack. More updates will follow as they become available

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:39 PM PST The issue has been resolved. Thank you.

Network attack on the server xray.unisonplatf (Resolved) Critical

Affecting Server - xray

  • 05/05/2016 14:05
  • Last Updated 05/05/2016 18:40

05/05/2016 12:06 PM PST Network attack on the server.All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

2:41 PM PST We are still working on the issue. Kindly hold on for more updates.


3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:39 PM PST The issue has been resolved. Thank you.

Network attack on the server falcons.unisonpl (Resolved) Critical

Affecting Server - falcons (LAX)

  • 05/05/2016 13:48
  • Last Updated 05/05/2016 18:40

05/05/2016 11:51 AM PST Network attack on the server falcons.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

1:22 PM PST We are still working on the issue. Kindly hold on for more updates.

2:41 PM PST We are still working on the issue. Kindly hold on for more updates.

3:48 PM PST We are still working on the issue. Kindly hold on for more updates.

4:39 PM PST The issue has been resolved. Thank you.

Network attack on the server clippers.unisonp (Resolved) Critical

Affecting Server - Clippers (EU)

  • 05/05/2016 11:36
  • Last Updated 05/05/2016 12:01

05/05/2016  9:36 AM PST  Network attack on the server clippers.unisonplatform.com. Our network team is working diligently to mitigate the attack. Kindly hold on for more updates.

9:46 AM The attack has been resolved. Thank you.


Maintanence issue in bears.unisonplatform.com (Resolved) Critical

Affecting Server - Bears (LAX)

  • 05/05/2016 07:22
  • Last Updated 05/05/2016 08:07

05/5/2016 07:22 CST Network maintenance on the server bears.unisonplatform.com. Kindly hold on for further updates.

05/05/2016 8:06 AM CST The issue has been resolved. Thanks for your patience.

Packet loss in the server vikings.unisonplat (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 05/04/2016 23:12
  • Last Updated 05/05/2016 01:55

05/04/2016 23:10 CST We are facing packet loss in the server vikings.unisonplatform.com. We are working on resolving the issue. Wait for further updates.

05/04/2016 23:41 CST Work in progress.

05/05/2016 01:54 CST The issue has been resolved. Thanks for your patience.

Packet loss in the server eagles.unisonplatf (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 05/04/2016 23:10
  • Last Updated 05/05/2016 01:55

05/04/2016 23:10 CST We are facing packet loss in the server eagles.unisonplatform.com. We are working on resolving the issue. Wait for further updates.

05/04/2016 23:41 CST Work in progress.

05/05/2016 01:54 CST The issue has been resolved. Thanks for your patience.

Packet loss in the server eagles.unisonplatf (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 05/03/2016 00:34
  • Last Updated 05/03/2016 09:44

05/03/2016 00:34 CST We are facing packet loss in the server eagles.unisonplatfrom.com. We are working on resolving this. Please wait for updates.

05/03/2016 01:15 CST Work in progress.

05/03/2016  3:05 CST Work in progress.


05/03/2016  4:05 CST Work in progress.

05/03/2016  6:11 AM  CST Work in progress.

05/03/2016  7:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

05/03/2016  8:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

05/30/2016   9:42 AM PM CST the issue has been resolved. Thank you for your cooperation.

Packet loss in the server vikings.unisonplat (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 05/03/2016 00:32
  • Last Updated 05/03/2016 09:44

05/03/2016 00:32 CST We are facing packet loss in the server vikings.unisonplatfrom.com. We are working on resolving this. Please wait for updates.

05/03/2016 01:15 CST Work in progress.

05/03/2016  4:05 CST Work in progress.

05/03/2016  6:11 AM  CST Work in progress.

05/03/2016  7:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

05/03/2016  8:23 AM  CST Our DC tecs are still working . Kindly hold on for further updates

05/30/2016   9:42 AM PM CST the issue has been resolved. Thank you for your cooperation.

Partition filled in r47e.unisonplatform.com (Resolved) Critical

Affecting Server - R47E

  • 05/02/2016 14:02
  • Last Updated 05/02/2016 15:58

02/05/2016 12:02 PM PST Partition has filled in r47e.unisonplatform.com. We are checking it and kindly hold on for further updates.

12:47 PM PST We are still working on it. Kindly hold on for further updates.

1:28 PM PST We are working on it to . PLease hold on for further updates.

1:57 PM PST The issue has been resolved. Thank you.

Partition filled in r47e.unisonplatform.com (Resolved) Critical

Affecting Server - R47E

  • 05/02/2016 13:30
  • Last Updated 05/02/2016 13:50

2/05/2016 11:33 AM PST  THe partition is filled in the server r47e.unisonplatform.com  and we are working on it. Kindly hold on for more updates.

11:49 AM The issue has been resolved . Thank you.

Packet loss on the server heat.unisonplatform (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/30/2016 12:52 - 05/01/2016 15:24
  • Last Updated 04/30/2016 15:23

30 April 2016 12:53 PM CST We are facing intermittent packet loss in the server heat.unisonplatform.com. Our senior techs are working on resolving this.

04/30/2016   1:59 PM CST We are still working on it. Kindly hold on for further updates

04/30/2016   3:22 PM CST the issue has been resolved. Thank you for your cooperation.


Packet loss on the server heat.unisonplatform (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/24/2016 14:28
  • Last Updated 04/28/2016 16:00

24 April 2016 14:28  We are facing packet loss on heat.unisonplatform.com.  Senior techs are working on the issue.


04/24/2016 2:52  PM CST We are still working on it. Kindly hold on for further updates

04/24/2016   3:57PM CST We are still working on it. Kindly hold on for further updates


24 April 2016 4:43   PM This is to inform you that the services are running fine. Thank you for your cooperation.

28 Apr 2016 1:43 PM We are again facing packet loss in the server. Senior techs are working on resolving the issue.

03:00 PM CST the issue has been resolved. Thans you for your patience and cooperation.

Packet loss on heat.unisonplatform.com (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/27/2016 18:13
  • Last Updated 04/27/2016 19:14

6:12 PM CST We are facing intermittent packet loss in the server heat.unisonplatform.com. Our senior techs are working on resolving this.

7:12 PM CST the issue has been resolved. Thank you for your cooperation.

Maintainance on clippers.unisonplatform.com (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/27/2016 15:49
  • Last Updated 04/27/2016 18:13

3:50 PM CST There is a maintainance going on Mysql in the server clippers.unisonplatform.com.

4:46 PM CST Maintainance is still in progress.

6:00 PM CST maintainance still in progress. We appreciate your patience.

6:12 PM CST maintainance has been completed. mysql and server is back online. Thank you for your cooperation.

Heat under sttack (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/27/2016 13:42
  • Last Updated 04/27/2016 14:18

1:40 PM CST We are facing a server wide attck on heat.unisonplatform.com. Our techs are working on resolving this.


2:17 PM CST the issue has been resolved. Thank you for your cooperation.

Clippers under attack (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/27/2016 13:39
  • Last Updated 04/27/2016 14:18

1:40 PM CST We are facing a server wide attck on clippers.unisonplatform.com. Our techs are working on resolving this.


2:17 PM CST the issue has been resolved. Thank you for your cooperation.

Ddos attack on nuggets.unisonplatform.com. (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/27/2016 01:35
  • Last Updated 04/27/2016 02:54

04/27/2016 01:35 CST  DDOS attack on nuggets.unisonplatform.com. All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available

2:53 CST The issue have been resolved. Thankl you.

Packet loss on the server black2.unisonplatfo (Resolved) Critical

Affecting Server - Black2

  • 04/27/2016 01:19
  • Last Updated 04/27/2016 02:46

04/27/2016 01:19 CST  We are facing  packet loss attack on the server  black2.unisonplatform.com. We are working on bringing the server up.

1:53 AM  We are still working on it. Kindly hold on for further updates

2:44 AM CST . The issue has been resolved. Thank you.

Packet loss on the server romeo.unisonplatfor (Resolved) Critical

Affecting Server - romeo

  • 04/27/2016 01:16
  • Last Updated 04/27/2016 02:45

04/27/2016 01:16 CST We are facing  packet loss attack on the server  romeo.unisonplatform.com. We are working on bringing the server up.

1:53 AM CST We are still working on it. Kindly hold on for further updates

2:44 AM CST . The issue has been resolved. Thank you.

Attack in the server rockets.unisonplatform.c (Resolved) Critical

Affecting Server - Rockets (LAX)

  • 04/26/2016 10:19
  • Last Updated 04/26/2016 17:51

We are facing attack on the server rockets..unisonplatform.com. We are working on stopping the attack. Hold on for updates.

04/26/2016 10:46 CST Work in progess. Wait for updates.

04/26/2016 11:13 CST Work in progess. Wait for updates.

04/26/2016 12:14 CST Work in progess. Wait for updates.

04/26/2016 1:30 CST Work in progess. Wait for updates.

04/26/2016 2:13 CST Work in progess. Wait for updates.

04/26/2016 3:29 CST Work in progess. Wait for updates.

04/26/2016 4:07 CST Work in progess. Wait for updates.

04/26/2016   5:48 CST This issue has been resolved. Tank you for the cooperation.

Attack on the server clippers.unisonplatform. (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/26/2016 10:06
  • Last Updated 04/26/2016 17:50

04/26/2016 10:05 CST We are facing attack on the server clippers.unisonplatform.com. We are working on it. Hold on for updates.

04/26/2016 10:46 CST Work in progess. Wait for updates.

04/26/2016 11:13 CST Work in progess. Wait for updates.

04/26/2016 12:14 CST Work in progess. Wait for updates.

04/26/2016 1:30 CST Work in progess. Wait for updates.

04/26/2016 2:13 CST Work in progess. Wait for updates.
04/26/2016 3:29 CST Work in progess. Wait for updates.

04/26/2016 4:07 CST Work in progess. Wait for updates.
04/26/2016   5:48 CST This issue has been resolved. Tank you for the cooperation.


Attack in the server heat.unisonplatform.com (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/26/2016 10:05
  • Last Updated 04/26/2016 17:49

04/26/2016 10:05 CST We are facing attack on the server heat.unisonplatform.com. We are working on fixing it. Hold on for updates.

04/26/2016 10:46 CST Work in progess. Wait for updates.

04/26/2016 11:13 CST Work in progess. Wait for updates.

04/26/2016 12:14 CST Work in progess. Wait for updates.

04/26/2016 1:30 CST Work in progess. Wait for updates.


04/26/2016 2:13 CST Work in progess. Wait for updates.

04/26/2016 3:29 CST Work in progess. Wait for updates.

04/26/2016 4:07 CST Work in progess. Wait for updates.

04/25/2016   5:48 CST This issue has been resolved. Tank you for the cooperation.




Attack in the server jaguars.unisonplatform.c (Resolved) Critical

Affecting Server - jaguars

  • 04/26/2016 10:16
  • Last Updated 04/26/2016 14:14

04/26/2016 10:16 CST We are facing attack on the server jaguars.unisonplatform.com. We are working on bringing the server up. Will keep updating.

04/26/2016 10:46 CST Work in progess. Wait for updates.

04/26/2016 11:13 CST Work in progess. Wait for updates.

04/26/2016 12:14 CST Work in progess. Wait for updates.

04/26/2016 1:30 CST Work in progess. Wait for updates.

26 April 2016 2:13  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack in the server black2.unisonplatform.co (Resolved) Critical

Affecting Server - Black2

  • 04/26/2016 10:07
  • Last Updated 04/26/2016 14:13

04/26/2016 10:05 CST We are facing attack on the server black2.unisonplatform.com. We are working on stopping the attack. Hold on for updates.

04/26/2016 10:46 CST Work in progess. Wait for updates.

04/26/2016 11:13 CST Work in progess. Wait for updates.

04/26/2016 12:14 CST Work in progess. Wait for updates.

04/26/2016 1:30 CST Work in progess. Wait for updates.

26 April 2016 2:13  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.


ddos attack on clippers (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/26/2016 10:25
  • Last Updated 04/26/2016 10:48

We are facing attack on the server clippers..unisonplatform.com. We are working on bringing the server up. Will keep updating.

Network maintanence on whiskey.unisonplatfor (Resolved) Critical

Affecting Server - whiskey

  • 04/25/2016 14:48
  • Last Updated 04/26/2016 01:10

04/25/2016 14:48 CST Network maintance on the server  whiskey.unisonplatform.com. Kindly hold on for further  updates.

04/25/2016  2:34  CST We are still working on it. Kindly hold on for further updates

04/25/2016  3:44  CST We are still working on it. Kindly hold on for further updates

25 April 2016 4:10  PM This is to inform you that the services are running fine. Thank you for your cooperation.


04/25/2016  4:45PM  CST.  The server has been null routed again due to an incoming DDOS.

04/25/2016  6:52 PM  CST We are still working on it. Kindly hold on for further updates

04/25/2016  7:34 PM  CST We are still working on it. Kindly hold on for further updates

8:10 PM CST Network maintenance is still onging. Kindly hold on for further process.

9:10 PM CST Network maintenance is still onging. Kindly hold on for further process.

10:32 PM CST Network maintenance is still onging. Kindly hold on for further process.

11:57 PM CST Network maintenance is still onging. Kindly hold on for further process.

04/26/2016 00:42 CST DDOS attack on the server .All services impacted. Our network team is working diligently to mitigate the attack. More updates will follow as they become available.

1:09 CST . The issue have been resolved.Thank you.

Ddos attack on nuggets.unisonplatform.com. (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/26/2016 00:05
  • Last Updated 04/26/2016 01:08

04/26/2016 00:05 CST Network maintanence is under going on  nuggets.unisonplatform.com. Kindly hold on for further updates.

00:38 CST Ddos attack on the server nuggets.unisonplatform.com. and our network team is working on it to mitigate the attack. Kindly hold on for further updates.

1:06 CST The issue has been resolved. Thank you.

Ddos attack on jazz.unisonplatform.com (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/26/2016 00:04
  • Last Updated 04/26/2016 01:08

04/26/2016 00:04 CST Network maintanence is undergoing on the server jazz.unisonplatform.com. Kindly hold on for further updates.

00:41 CST Ddos attack on the server server jazz.unisonplatform.com. and our network team is is working diligently to mitigate the attack. Kindly hold on for further updatE

1:06 CST The issue has been resolved. Thank you.

nets, celtics, cavs, bengals, warriors networ (Resolved) Critical

Affecting System - nets, celtics, cavs, bengals, warriors

  • 04/25/2016 19:36
  • Last Updated 04/25/2016 19:47

April 25, 2016 at 17:36 PM:

The following servers are having issues after being routed via a network filter.  nets, celtics, cavs, bengals, warriors.   We expect this will be resolved in 15 minutes.

17:43PM update:

Everything is back online and in order.


Network maintanence on s4x8.unisonplatform.c (Resolved) Critical

Affecting Server - s4x8

  • 04/25/2016 19:00
  • Last Updated 04/25/2016 19:43

04/25/2016 19:00 CST Network maintance on the server  s4x8.unisonplatform.com.. Kindly hold on for further  updates.

04/25/2016  7:34 PM  CST We are still working on it. Kindly hold on for further updates

04/25/2016  7:42 PM CST Network maintance has been resolved,.

Attack and packet loss on the server lions (Resolved) Critical

Affecting Server - lions (LAX)

  • 04/25/2016 11:16
  • Last Updated 04/25/2016 14:40

04/25/2016 11.16 CST We are facing and packet loss attack on the server  lions.unisonplatform.com. We are working on bringing the server up.

04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

04/25/2016   2:39 PM  CST This issue has been resolved.

Ddos attack on the server celtics.unisonplat (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 04/25/2016 13:17
  • Last Updated 04/25/2016 14:40

04/25/2016 13:17 CST We are facing ddos attack  on the server  celtics.unisonplatform.com. We are working on bringing the server up.

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

04/25/2016   2:39 PM  CST This issue has been resolved.

Ddos attack on the server nets.unisonplatform (Resolved) Critical

Affecting Server - Nets (LAX)

  • 04/25/2016 13:17
  • Last Updated 04/25/2016 14:40

04/25/2016 13:17 CST We are facing ddose attack  on the server  nets.unisonplatform.com  We are working on bringing the server up.

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

04/25/2016   2:39 PM  CST This issue has been resolved.

Dallas Network Issues (Resolved) Critical

Affecting Other - DFW Network

  • 04/25/2016 13:21
  • Last Updated 04/25/2016 14:40

April 25, 2016<br /><br />11:20AM PST.  We have isolated a networking issue affecting sites in our Dallas (DFW) IP block.  THe servers affected are:<br /><br />whiskey<br />r3nr<br />november<br />oscar<br />papa<br />sierra<br />s4t9<br />s4t7<br />s4b9<br />alpha<br />r47e<br />s4x8<br />sr27<br />s3c8<br />golf<br />saints<br /><br />We expect this to be resolved in the next 15 minutes.

11:45 AM PST:
We are still working on this issue, more updates will be posted shortly.

12:13AM PST:

Everything is now back to normal.  Please submit a ticket if you have any other issues.


Attack and packet loss on the server s4x8.u (Resolved) Critical

Affecting Server - s4x8

  • 04/25/2016 11:25
  • Last Updated 04/25/2016 14:31

04/25/2016 11.16 CST We are facing and packet loss attack on the server s4x8.unisonplatform.com.. We are working on bringing the server up.

04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

04/25/2016  11:34  CST This issue has been resolved.

Attack and packet loss on the server sr27.u (Resolved) Critical

Affecting Server - SR27

  • 04/25/2016 11:23
  • Last Updated 04/25/2016 14:31

04/25/2016 11.23 CST We are facing and packet loss attack on the server  sr27.unisonplatform.com  We are working on bringing the server up.

04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

04/25/2016  11:34  CST This issue has been resolved.

Attack in the server heat.unisonplatform.com (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/25/2016 06:34 - 04/25/2016 14:06
  • Last Updated 04/25/2016 13:35

04/25/2016 06:34 CST We are facing attack on the server heat.unisonplatform.com. We are working on bringing the server up.

04/25/2016 06:59 CST Work in progress. Wait for updates.

04/25/2016 07:41 CST Work in progress. Wait for updates.

04/25/2016 08:51 CST Work in progress. Wait for updates.

04/25/2016 09:32 CST Work in progress. Wait for updates.

04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates


Attack on the server clippers.unisonplatform. (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/25/2016 06:36 - 04/25/2016 14:06
  • Last Updated 04/25/2016 13:35

04/25/2016 06:36 CST We are facing attack on the server clippers.unisonplatform.com. We are working on bringing the server up.

04/25/2016 06:59 CST Work in progress. Wait for updates.

04/25/2016 07:41 CST Work in progress. Wait for updates.

04/25/2016 08:51 CST Work in progress. Wait for updates.

04/25/2016 09:32 CST Work in progress. Wait for updates.

04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates

Network maintanence on nuggets..unisonplatfo (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/24/2016 23:52 - 04/25/2016 14:06
  • Last Updated 04/25/2016 13:35

04/24/2016 23:52 CST Network maintance on the server nuggets. unisonplatform.com. Kindly hold on for further updates.

04/25/2016  00:26 CST Network maintenance is still going on.

2:05 AM CST Network maintenance is still going on. Kindly hold on for further updates.

2:36 AM CST Network maintenance is still going on. Kindly hold on for further updates.

3:10 AM CST Network maintenance is still in progress. Please hold on for further updates.

4:04 AM CST Network maintenance is still in progress. Please hold on for further updates.

5:07 AM CST Network maintenance is still in progress.

5:42 AM CST Network maintenance is still in progress.

6:15 AM CST Network maintenance is still in progress.

6:59 AM CST Network maintenance is still in progress.

7:41 AM CST Network maintenance is still in progress.

8:51 AM CST Network maintenance is still in progress.

9:31 AM CST Network maintenance is still in progress.

10:35 AM CST Network maintenance is still in progress.

11:31  AM CST Network maintenance is still in progress.

04/25/2016  12:27 CST We are still working on it. Kindly hold on for further updates

04/25/2016  1:34  CST We are still working on it. Kindly hold on for further updates



Network maintanence on jazz.unisonplatform.c (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/24/2016 23:48
  • Last Updated 04/25/2016 04:05

04/24/2016 23:48 CST Network maintance on the server  jazz.unisonplatform.com. Kindly hold on for further  updates.

04/25/2016  00:26 CST Network maintance is still going on.

2:05 AM CST Network maintance is still going on. Kindly hold on for further updates.

2:36 AM CST Network maintance is still going on. Kindly hold on for further updates.

3:10 AM CST Network maintance is still in progress. Please hold on for further updates.

4:04 AM CST Network maintance has been resolved,.

Network maintanence on jazz.unisonplatform.c (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/24/2016 21:55
  • Last Updated 04/24/2016 23:29

04/24/2016 21:55 CST Network maintance on the server jazz.unisonplatform.com. Kindly hold on for further updates.

22:39 CST  Network maintance is still in progress. Please hold on for further updates

11:28 PM CST : Everything has been resolved now.

Network maintanence on nuggets.unisonplatfor (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/24/2016 21:57
  • Last Updated 04/24/2016 23:29

04/24/2016 21:57 CST Network maintance on the server nuggets.unisonplatform.com. Kindly hold on for further updates.

22:39 CST  Network maintance is still in progress. Please hold on for further updates

11:28 PM CST : Everything has been resolved now.

Packet loss on the server lions.unisonplatfor (Resolved) Critical

Affecting Server - lions (LAX)

  • 04/24/2016 14:28
  • Last Updated 04/24/2016 16:44

24 April 2016 14:28  We are facing packet loss on lions.unisonplatform .  Senior techs are working on the issue.


04/24/2016 2:52  PM CST We are still working on it. Kindly hold on for further updates

04/24/2016   3:57PM CST We are still working on it. Kindly hold on for further updates


24 April 2016 4:43   PM This is to inform you that the services are running fine. Thank you for your cooperation.

Packet loss on the server clippers.unisonplat (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/24/2016 14:28
  • Last Updated 04/24/2016 16:43

24 April 2016 14:28  We are facing packet loss on clippers.unisonplatform.com .  Senior techs are working on the issue.


04/24/2016 2:52  PM CST We are still working on it. Kindly hold on for further updates

04/24/2016   3:57PM CST We are still working on it. Kindly hold on for further updates


24 April 2016 4:43   PM This is to inform you that the services are running fine. Thank you for your cooperation.

Network maintanence on heat.unisonplatform.c (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/24/2016 03:21
  • Last Updated 04/24/2016 13:15

04/24/2016 03:21 CST Network maintance on the server heat.unisonplatform.com. Kindly hold on for further updates

03:45 CST  Network maintenance is still in progress.

04:15 CST  Network maintenance is still in progress.

04:52 CST  Network maintenance is still in progress

05:22 CST  Network maintenance is still in progress.

05:47 CST  Network maintenance is still in progress.

06:18 CST  Network maintenance is still in progress.

06:44 CST  Network maintenance is still in progress.

07:14 CST  Network maintenance is still in progress.

07:48 CST  Network maintenance is still in progress.

08.17 CST  Network maintenance is still in progress.

08.55 CST  Network maintenance is still in progress.

09:34 CST  Network maintenance is still in progress.

09:57 CST  Network maintenance is still in progress.

11:32 PM CST  Network maintenance is still in progress.

12:24 PM CST  Network maintenance is still in progress.

24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.




Maintanence issue in clippers.unisonplatform. (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/24/2016 03:20
  • Last Updated 04/24/2016 13:15

04/24/2016 03:20 CST Network maintenance on the server clippers.unisonplatform.com. Kindly hold on for further updates.


03:45 CST  Network maintenance is still in progress.

04.15 CST  Network maintenance is still in progress.

04.52 CST  Network maintenance is still in progress.

05:22 CST  Network maintenance is still in progress.

05:47 CST  Network maintenance is still in progress.

06:18 CST  Network maintenance is still in progress.

06:44 CST  Network maintenance is still in progress.

07:14 CST  Network maintenance is still in progress.

07:48 CST  Network maintenance is still in progress.

08.17 CST  Network maintenance is still in progress.

08.55 CST  Network maintenance is still in progress.

09:34 CST  Network maintenance is still in progress.

11: 32 PM CST  Network maintenance is still in progress.

12:24 PM CST  Network maintenance is still in progress.

24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.





Network maintanence on jazz.unisonplatform.c (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/24/2016 03:16
  • Last Updated 04/24/2016 13:15

04/24/2016 03:16 CST Network maintenance on the server jazz.unisonplatform.com

03:45 CST  Network maintenance is still in progress.

04.15 CST  Network maintenance is still in progress.

04.52 CST  Network maintenance is still in progress.

05:22 CST  Network maintenance is still in progress.

05:47 CST  Network maintenance is still in progress.

06:18 CST  Network maintenance is still in progress.

06:44 CST  Network maintenance is still in progress.

06:43 CST  Network maintenance is still in progress.

07:14 CST  Network maintenance is still in progress.

07:48 CST  Network maintenance is still in progress.

08.17 CST  Network maintenance is still in progress.

08.55 CST  Network maintenance is still in progress.

09:34 CST  Network maintenance is still in progress.

12:24 PM CST  Network maintenance is still in progress.

24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.


Network maintanence on nuggets.unisonplatfor (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/24/2016 03:17 - 04/24/2016 13:00
  • Last Updated 04/24/2016 13:15

04/24/2016 03:17 CST Network maintenance on the server nuggets.unisonplatform.com. Kindly hold on for further updates.

03:45 CST  Network maintenance is still in progress.

04:15 CST  Network maintenance is still in progress.

04:52 CST  Network maintenance is still in progress

05:22 CST  Network maintenance is still in progress.

05:47 CST  Network maintenance is still in progress.

06:18 CST  Network maintenance is still in progress.

06:43 CST  Network maintenance is still in progress.

07:14 CST  Network maintenance is still in progress.

07:48 CST  Network maintenance is still in progress.

08.17 CST  Network maintenance is still in progress.

08.55 CST  Network maintenance is still in progress.

09:34 CST  Network maintenance is still in progress.

12:24 PM CST  Network maintenance is still in progress.

24 April 2016 1:12  PM This is to inform you that the services are running fine. Thank you for your cooperation.


Attack in the server chiefs.unisonplatform.c (Resolved) Critical

Affecting Server - chiefs

  • 04/24/2016 10:58 - 04/24/2016 13:00
  • Last Updated 04/24/2016 13:08

04/24/2016 10:58 CST We are facing attack on the server chiefs.unisonplatfrom.com. We are currently wokring on resolving the issue. Hold on for updates.


11:32 PM CST  Network maintenance is still in progress.

12:24 PM CST  Network maintenance is still in progress.


24 April 2016 1:07  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack in the server washington.unisonplatfo (Resolved) Critical

Affecting Server - Washington (LAX)

  • 04/24/2016 11:00 - 04/24/2016 13:00
  • Last Updated 04/24/2016 13:08

04/24/2016 10:58 CST We are facing attack on the server washington.unisonplatfrom.com. We are currently wokring on resolving the issue. Hold on for updates.


11.32PM CST  Network maintenance is still in progress.

12:24 PM CST  Network maintenance is still in progress.

24 April 2016 1:07  PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Network maintanence on heat.unisonplatform.c (Resolved) Critical

Affecting Server - Heat (EU)

  • 04/24/2016 01:16
  • Last Updated 04/24/2016 02:19

04/24/2016 01:16 CST Network maintance is going on in the server heat.unisonplatform.com. Kindly hold on for further updates.

2:00 AM CST  Network maintance is  still in progress.

2:18 AM CST  Network maintance has been resolved. Thank you

Network maintanence on clippers.unisonplatfo (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/24/2016 01:14
  • Last Updated 04/24/2016 02:19

04/24/2016 01:14 CST Network maintanence is going on in the server clippers.unisonplatform.com. Kindly hold on for further updates.


2:00 AM CST  Network maintance is  still in progress.

2:18 AM CST  Network maintance has been resolved. Thank you

Network maintanence on s4t7.unisonplatform.c (Resolved) Critical

Affecting Server - S4T7

  • 04/24/2016 00:07
  • Last Updated 04/24/2016 02:05

04/24/2016 00:07 CST Network maintance is under going on the server s4t7.unisonplatform.com. Kindly hold on for further updates.

12:36 AM CST Network maintance is  still in progress.

1:19 AM CST Network maintance is in progress. Kindly hold on for the updates.

2:00 AM CST  Network maintance is  still in progress.


2:04 AM CST Network maintance has been resolved. Thank you

Network maintanence on bears.unisonplatform. (Resolved) Critical

Affecting Server - Bears (LAX)

  • 04/24/2016 00:05
  • Last Updated 04/24/2016 02:05

04/24/2016 00:05 CST Network maintance is undergoing on in the server bears.unisonplatform.com. Kindly hold on for more updates.
12:36 AM CST Network maintance is  still in progress.

1:19 AM CST Network maintance is in progress. Kindly hold on for the updates.

2:00 AM CST  Network maintance is  still in progress.

2:04 AM CST Network maintance has been resolved. Thank you

Network maintanence on falcons.unisonplatfor (Resolved) Critical

Affecting Server - falcons (LAX)

  • 04/24/2016 00:03
  • Last Updated 04/24/2016 02:05

04/24/2016 00:03 CST Network maintance is under going on the server falcons.unisonplatform.com. Kindly hold on for more updates.
12:36 AM CST Network maintance is  still in progress.

1:20 AM CST Network maintance is in progress. Kindly hold on for the updates.

2:00 AM CST  Network maintance is  still in progress.

2:04 AM CST Network maintance has been resolved. Thank you

Network maintanence on nuggets.unisonplatfor (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/24/2016 00:11
  • Last Updated 04/24/2016 02:00

04/24/2016 00:11 CST Network maintance is undergoing on the server  nuggets.unisonplatform.com. Please hold on for further updates.
12:36 AM CST Network maintance is  still in progress.

1:18 AM CST Network maintance is in progress. Kindly hold on for the updates.

1:59 AM CST Network maintance has been resolved. Thank you

Network maintanence on jazz.unisonplatform.c (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/24/2016 00:10
  • Last Updated 04/24/2016 02:00

04/24/2016 00:10 CST Network maintance is undergoing on the server  jazz.unisonplatform.com. Please hold on for further updates.

12:36 AM CST Network maintance is  still in progress.

1:18 AM CST Network maintance is in progress. Kindly hold on for the updates.

1:59 AM CST Network maintance has been resolved. Thank you

Packet loss on alpha.unisonplatform.com (Resolved) Critical

Affecting Server - alpha

  • 04/23/2016 15:52
  • Last Updated 04/23/2016 17:52

23 April 2016 2:53 PM We are facing packet loss on alpha.unisonplatform.com Senior techs are working on the issue.


04/23/2016 3:15: PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 4:11: PM CST We are still working on it. Kindly hold on for further updates

23 April 2016 4:51 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.



Packet loss on bengals.unisonplatform.com (Resolved) Critical

Affecting Server - bengals (LAX)

  • 04/23/2016 15:50
  • Last Updated 04/23/2016 17:52

23 April 2016 2:51PM We are facing packet loss on bengals.unisonplatform.com Senior techs are working on the issue.

04/23/2016 3:15: PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 4:11: PM CST We are still working on it. Kindly hold on for further updates

23 April 2016 4:51 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on warriors.unisonplatform.com (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 04/23/2016 13:22
  • Last Updated 04/23/2016 15:49

23 April 2016 12:26 PM  We are facing packet loss on warriors.unisonplatform.com  Senior techs are working on the issue.

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates

23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on celtics.unisonplatform.com (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 04/23/2016 11:25
  • Last Updated 04/23/2016 15:48

23 April 2016 11:00 AM We are facing packet loss on celtics.unisonplatform.com Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on the server nets.unisonplatfo (Resolved) Critical

Affecting Server - Nets (LAX)

  • 04/23/2016 11:18
  • Last Updated 04/23/2016 15:48

23 April 2016 11:00 AM We are facing packet loss on nets.unisonplatform.comSenior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on S4X8.unisonplatform.com (Resolved) Critical

Affecting Server - s4x8

  • 04/23/2016 11:27
  • Last Updated 04/23/2016 15:48

23 April 2016 11:00 AM We are facing packet loss on S4X8.unisonplatform.com Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates


04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on chiefs.unisonplatform.com (Resolved) Critical

Affecting Server - chiefs

  • 04/23/2016 11:28
  • Last Updated 04/23/2016 15:48

23 April 2016 11:00 AM We are facing packet loss on chiefs.unisonplatform.com Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on lions.unisonplatform (Resolved) Critical

Affecting Server - lions (LAX)

  • 04/23/2016 11:30
  • Last Updated 04/23/2016 15:47

23 April 2016 11:00 AM We are facing packet loss on lions.unisonplatform  Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on washington.unisonplatform.com (Resolved) Critical

Affecting Server - Washington (LAX)

  • 04/23/2016 11:31
  • Last Updated 04/23/2016 15:47

23 April 2016 11:00 AM We are facing packet loss on washington.unisonplatform.com Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on s3c8.unisonplatform.com (Resolved) Critical

Affecting Server - S3C8

  • 04/23/2016 11:33 - 04/24/2016 00:00
  • Last Updated 04/23/2016 15:47

23 April 2016 11:00 AM We are facing packet loss on s3c8.unisonplatform.com  Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates



23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on r47e.unisonplatform.com (Resolved) Critical

Affecting Server - R47E

  • 04/23/2016 11:58
  • Last Updated 04/23/2016 15:46

23 April 2016 11:00 AM  We are facing packet loss on r47e.unisonplatform.com   Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates

04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates



23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on SR27.unisonplatform.com (Resolved) Critical

Affecting Server - SR27

  • 04/23/2016 11:57
  • Last Updated 04/23/2016 15:46

23 April 2016 11:00 AM We are facing packet loss on SR27.unisonplatform.com  Senior techs are working on the issue.

04/23/2016 11:33 AM CST We are still working on it. Kindly hold on for further updates

04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Packet loss on cavaliers.unisonplatform.com (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 04/23/2016 13:26
  • Last Updated 04/23/2016 15:45

23 April 2016 12:26 PM  We are facing packet loss on cavaliers.unisonplatform.com  Senior techs are working on the issue.


04/23/2016 12.32 PM CST We are still working on it. Kindly hold on for further updates


04/23/2016 1:42 PM CST We are still working on it. Kindly hold on for further updates


23 April 2016 2:45 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Maintenance in clippers.unisonplatform.com (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/22/2016 05:42
  • Last Updated 04/23/2016 00:45

04/22/2016 05:42 AM CST There is ibdata files mismatch in the server clippers.unisonplatform.com. Senior techs are working on the issue.

04/22/2016 06:06 AM CST  Work in progress. Wait for updates.

04/22/2016 06:33 AM CST  Work in progress. Wait for updates.

04/22/2016 06:57 AM CST  Work in progress. Wait for updates.

04/22/2016 07:24 AM CST  Work in progress. Wait for updates.

04/22/2016 07:53 AM CST  Work in progress. Wait for updates.

04/22/2016 08:17 AM CST  Work in progress. Wait for updates.

04/22/2016 08:51 AM CST  Work in progress. Wait for updates.

04/22/2016 09:42 AM CST  Work in progress. Wait for updates.

04/22/2016 10:28 AM CST  Work in progress. Wait for updates.

04/22/2016 10:55 AM CST  Work in progress. Wait for updates.

04/22/2016 11.54 AM CST  Work in progress. Wait for updates.

04/22/2016 12:41 PM CST  Work in progress. Wait for updates.


22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

04/22/2016 1:02 PM CST There is ibdata files mismatch in the server clippers.unisonplatform.com. Senior techs are working on the issue.

04/22/2016 3:25 PM  CST   Work in progress. Wait for updates.
04/22/2016 4:44 PM CST  Work in progress. Wait for updates.

04/22/2016 5:27 PMCST   Currently we are restoring the database from r1soft backup.

04/22/2016 7:04 PM CST  Work in progress. Wait for updates.

04/22/2016 8:38 PM CST While checking we could see that the db was crashed and we are restoring the back up before April 14. Kindly hold on for the updates.

04/22/2016 21:18 CST Restoration is in progress . Please hold on for further updates.

04/22/2016 21:43 CST Restoration is in progress . Please hold on for further updates.

04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

04/23/2016 00:44 CST Restoration have been completed. Thank you.





Network maintanence on nets.unisonplatform.c (Resolved) Critical

Affecting Server - Nets (LAX)

  • 04/22/2016 20:57
  • Last Updated 04/22/2016 22:41

04/22/2016 20:57 CST Network maintance is going on in the server nets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.

04/22/2016 21:43 CST Network maintance is still going on. Kindly hold on for further updates.

04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

04/22/2016 22:39 CST Network maintance has been completed. Thank you

Network maintanence on cavaliers.unisonplatf (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 04/22/2016 22:04
  • Last Updated 04/22/2016 22:40

04/22/2016 22:04 CST Network maintance is going on in the server cavaliers.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

04/22/2016 22:38 CST Network maintance has been completed. Thank you

Network maintanence on whiskey.unisonplatfor (Resolved) Critical

Affecting Server - whiskey

  • 04/22/2016 22:05
  • Last Updated 04/22/2016 22:40

04/22/2016 22:05 CST Network maintance is going on in the server whiskey.unisonplatform.com. Kindly hold on for more updates.


04/22/2016 22:38 CST Network maintance has been completed. Thank you

Network maintanence on warriors.unisonplatfo (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 04/22/2016 20:55
  • Last Updated 04/22/2016 22:40

04/22/2016 20:55 CST Network maintance is going on in the server warriors.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.

04/22/2016 21:43 CST Network maintance is still going on. Kindly hold on for further updates.

04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

04/22/2016 22:38 CST Network maintance has been completed. Thank you

Network maintanence on celtics.unisonplatfor (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 04/22/2016 20:45
  • Last Updated 04/22/2016 22:39

04/22/2016 20:45 CST Network maintance is undergoing on the server celtics.unisonplatform.com. Kindly hold on for further updates.

04/22/2016 21:19 CST We are still working on the it . Please hold on for further updates.

04/22/2016 21:43 CST We are still working on it. Kindly hold on for further updates

04/22/2016 22:05 CST We are still working on it. Kindly hold on for further updates

04/22/2016 22:38 CST Network maintance has been completed. Thank you

Network maintanence on cavaliers.unisonplatf (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 04/22/2016 20:59
  • Last Updated 04/22/2016 21:33

04/22/2016 20:59 CST Network maintance is going on in the server cavaliers.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 21:18 CST We are still working on the it . Please hold on for further updates.

04/22/2016 21:32 CST The issue has been resolved. Thank you.

Network issue on nuggets.unisonplatform.com (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/21/2016 21:34
  • Last Updated 04/22/2016 19:47

04/21/2016 9:35 PM CST Network maintance is going on in the server nuggets.unisonplatform.com.

04/21/2016 10:02 PM CST Network maintance is going on in the server nuggets.unisonplatform.com and still working on it.

04/21/2016 10:04 PM CST Server was rebooted. Network issue is still being investigated. Please stand by for more updates.

04/21/2016 10:37 PM CST Still working on the network issue and still working in it. Kindly hold on.

04/21/2016 11:01 PM CST Still working on the network issue. Please hold on for more updates.

04/21/2016 11:09 PM CST Network issue has been mitigated. The evidence thus far seems to point to a DDOS attack.  Our team is currently working on some network modifications to help thwart this kind of attack should it happen again. For now the network and systems are functioning fine.

04/21/2016 11:015 PM CST The issue is resolved. The evidence thus far seems to point to a DDOS attack.  Our team is currently working on some network modifications to help thwart this kind of attack should it happen again. For now the network and systems are functioning fine.

04/22/2016 2:36 AM CST The modifications has been completed. Thank you.


Attack in the server bengals.unisonplatform (Resolved) Critical

Affecting Server - bengals (LAX)

  • 04/22/2016 14:33
  • Last Updated 04/22/2016 17:29

04/21/2016 2:30 PM We are facing attack in the server bengals.unisonplatform.com. We are working on bringing the server up.

04/22/2016 3:25 PM  CST   Work in progress. Wait for updates.

04/22/2016 4:44 PM CST  Work in progress. Wait for updates.

22 April 2016 5:27 PM  Ddose has been mittigated. Server is back online now. Thank you for your cooperation.

Attack on bears.unisonplatform.com (Resolved) Critical

Affecting Server - Bears (LAX)

  • 04/22/2016 12:37
  • Last Updated 04/22/2016 14:33

22 April 2016 12:41 PM There is heavy attack towards  the bears.unisonplatform.com .Senior techs are working on the issue.


22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack on whiskey.unisonplatform.com (Resolved) Critical

Affecting Server - whiskey

  • 04/22/2016 11:49
  • Last Updated 04/22/2016 14:33

22 April 2016 11.54 AM There is heavy attack towards  the server whiskey.unisonplatform.com. Senior techs are working on the issue.


04/22/2016 12:41 PM CST  Work in progress. Wait for updates.



22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.


Packet loss on nuggets.unisonplatform.com (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/22/2016 12:53
  • Last Updated 04/22/2016 14:32

22 April 2016 12:53 PM We are facing packet loss on nuggets.unisonplatform.com Senior techs are working on the issue.


22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.



Packet loss on jazz.unisonplatform.com (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/22/2016 12:53
  • Last Updated 04/22/2016 14:32

22 April 2016 12:53 PM We are facing packet loss on  jazz.unisonplatform.com Senior techs are working on the issue.

22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack on r3nr.unisonplatfrom.com (Resolved) Critical

Affecting Server - R3NR

  • 04/22/2016 11:49
  • Last Updated 04/22/2016 14:32

22 April 2016 11.54 AM There is heavy attack towards  the r3nr.unisonplatfrom.com. Senior techs are working on the issue.

04/22/2016 12:41 PM CST  Work in progress. Wait for updates.


22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack on falcons.unisonplatform.com (Resolved) Critical

Affecting Server - falcons (LAX)

  • 04/22/2016 12:37
  • Last Updated 04/22/2016 14:32

22 April 2016 12:41 PM There is heavy attack towards  the falcons.unisonplatform.com. Senior techs are working on the issue.

22 April 2016 2:30 PM Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack in the server nets.unisonplatform.com (Resolved) Critical

Affecting Server - Nets (LAX)

  • 04/22/2016 07:42
  • Last Updated 04/22/2016 11:24

04/22/2016 07:42 AM CST We are facing attack on the server nets.unisonplatform.com. We are working on bringing the server up.

04/22/2016 08:03 AM CST Working on bringing the server up. Wait for updates.

04/22/2016 08:32 AM CST Work in progress. Wait for updates.

04/22/2016 08:52 AM CST Work in progress. Wait for updates.

04/22/2016 09:42 AM CST Work in progress. Wait for updates.

04/22/2016 10:28 AM CST Work in progress. Wait for updates.

04/22/2016 10:55 AM CST Work in progress. Wait for updates.

04/22/2016 11:22 AM CST Mitigation device in place. Server is back online. Thanks for your cooperation.







Attack in the server celtics.unisonplatform.c (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 04/22/2016 07:35
  • Last Updated 04/22/2016 11:24

04/22/2016 07:35 AM CST We are facing attack on the server celtics.unisonplatform.com. We are working on bringing the server up.

04/22/2016 08:03 AM CST Working on bringing the server up. Wait for updates.

04/22/2016 08:32 AM CST Work in progress. Wait for updates.

04/22/2016 08:53 AM CST Work in progress. Wait for updates.

04/22/2016 09:43 AM CST Work in progress. Wait for updates

04/22/2016 10:28 AM CST Work in progress. Wait for updates

04/22/2016 10:55 AM CST Work in progress. Wait for updates

04/22/2016 11:22 AM CST Mitigation device in place. Server is back online. Thanks for your cooperation.

Network maintanence on jazz.unisonplatform.c (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/22/2016 03:26
  • Last Updated 04/22/2016 10:54

04/22/2016 03:27 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 04:09 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

22/04/2016 04:34 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 05:10 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 05:45 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 06:06 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 06:34 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 06:57 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 07:24 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 07:54 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 08:18 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 08:52 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 09:42 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 10:28 AM CST  Network maintancence is going on in the server  jazz.unisonplatform.com. Kindly hold on for more updates

04/22/2016 10:53 AM CST  Maintenance has been completed. The server is back online. Thanks for the cooperation.



Network maintanence on nuggets.unisonplatfor (Resolved) Critical

Affecting Server - Nuggets (ASIA)

  • 04/22/2016 03:29
  • Last Updated 04/22/2016 10:54

04/22/2016 03:29 AM CST  Network maintancence is going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates

04/22/2016 04:05 AM CST  Network maintancence is still  going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates

22/04/2016 04:34 AM CST  Network maintancence is still  going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 05:10 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 05:45 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 06.07 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 06.34 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 06.58 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 07:24 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 07:54 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 08:17 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 08:51 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 09:42 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 10:28 AM CST  Network maintancence is still going on in the server  nuggets.unisonplatform.com. Kindly hold on for more updates.

04/22/2016 10:53 AM CST  Maintenance has been completed. The server is back online. Thanks for the cooperation.


MySQL restore on clippers.unisonplatform.com (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/22/2016 01:51
  • Last Updated 04/22/2016 05:03

22/04/2016 1:54 AM CST Network maintenance is going on in the server clippers.unisonplatform.com. Kindly hold on.

22/04/2016 2:20 AM CST We are still working on the issue . Kindly hold on for more updates.

22/04/2016 2:39 AM CST MySQL experienced some issues and needed to be restored. We will provide another update as they become available. Please hold on

22/04/2016 3:08 AM CST Mysql restoration is in progress. Kindly hold on for further updates.

22/04/2016 3:30 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on .

22/04/2016 4:05 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on for further updates.

22/04/2016 04:34 AM CST Mysql restoration is in progress and once it gets completed we will update you. Kindly hold on for further updates.

04/22/2016 05:02 AM CST Mysql restoration has been completed. Thanks for your cooperation.

Network issue on jazz.unisonplatform.com (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/21/2016 21:29
  • Last Updated 04/21/2016 23:20

04/21/2016 9:32 PM CST Network issue is going on in the server jazz.unisonplatform.com. Our technicians are investigating the root cause. More updates will follow as they become available. Thank you!

04/21/2016 10:04 PM CST Network issue is still under investigation. Please stand by for more updates. Thank you!

04/21/2016 10:06 PM CST Server became unresponsive and was restarted. Our technicians are working with the datacenter to determine the issue. We will follow up with more updates as soon as possible. Thank you.

04/21/2016 10:33 PM CST Working on network issue. Kindly hold on for more updates.

04/21/2016 11:05 PM CST Working on network issue . Kindly hold on for more updates.

04/21/2016 11:08 PM CST Network issue has been mitigated. The server is responding fine at the moment. We are still waiting on root cause from our network team. We will follow up again when we hear back from them.  Thank you!

04/21/2016 11:17 PM CST Network issue has been resolved.

Network maintanence on nets.unisonplatform.c (Resolved) Critical

Affecting Server - Nets (LAX)

  • 04/21/2016 03:59
  • Last Updated 04/21/2016 22:05

04/21/2016 03:59 Network maintance is going on in the server nets.unisonplatform.com.

04/21/2016 04:42 Network maintance is completed

04/21/2016 1:16 PM CST We are facing attack in the server nets.unisonplatform.com. Now we are working on bringing the server up.

04/21/2016 2:21 PM CST We are still working on resolving this.

04/21/2016 4:00 PM CST We are still working on resolving this.

04/21/2016 6:14 PM CST We are still working on resolving this.

04/21/2016 8:01 PM CST We are still working on this.

04/21/2016 8:41 PM CST We are still working on this. Kindly hold on.

04/21/2016 9:17 PM CST We are still working on network maintance. Kindly hold on.

04/21/2016 9:55 PM CST We are still working on network maintance. Kindly hold on.

04/21/2016 10:04PM CST The issue has been resolved.



Attack in the server lions.unisonplatform.com (Resolved) Critical

Affecting Server - lions (LAX)

  • 04/21/2016 07:39
  • Last Updated 04/21/2016 13:52

04/21/2016 07:39 Attack in the server. Working on bringing the server up.

04/21/2016 08:14 Work in progress. Will update shortly.

04/21/2016 08:49 Work in progress. Wait for updates.

04/21/2016 09:25 Work in progress. Wait for updates.

04/21/2016 09:53 Work in progress. Wait for updates.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wiat for updates.

04/21/2016 11:23 Work in progress. Wait for updates.

04/21/2016 12:23 Work in progress. Wait for updates.

04/21/2016 12:58 Work in progress. Wait for updates.

1:51 PM CST Issue has been resolved. Server is back online. Thank you for your cooperation.

Attack in the server warriors.unisonplatform (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 04/21/2016 08:34 - 04/25/2016 14:32
  • Last Updated 04/21/2016 13:08

04/21/2016 08:34 We are facing attack in the server warriors.unisonplatform.com. Now we are working on bringing the server up.

04/21/2016 09:03 We are working on the issue. Will update shortly.

04/21/2016 09:26 Work in progress. Wait for updates.

04/21/2016 09:54 Work in progress. Wait for updates.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wait for updates.

04/21/2016 11:23 Work in progress. Wait for updates.

04/21/2016 12:23 Work in progress. Wait for updates.

04/21/2016 12:58 AM PST  Work in progress. Wait for updates.

04/21/2016 1:07 PM  Issue has been resolved. Server is back online now. Thank you for your cooperation.

Attack in the server cavaliers.unisonplatfor (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 04/21/2016 10:11
  • Last Updated 04/21/2016 13:01

04/21/2016 10:11 We are facing attack in the server cavaliers.unisonplatform.com. We are working on bringing the server up.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:54 Work in progress. Wait for updates.

04/21/2016 11:23 Work in progress. Wait for updates.

04/21/2016 12:23 Work in progress. Wait for updates.

04/21/2016 12:58 Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack in the server bengals.unisonplatform.c (Resolved) Critical

Affecting Server - bengals (LAX)

  • 04/21/2016 08:32
  • Last Updated 04/21/2016 13:00

04/21/2016 08:32 We are facing attack in the server bengals.unisonplatform.com. Now we are working on bringing the server up.

04/21/2016 08:59 We are working on the issue. Will update shortly.

04/21/2016 09:25 Work in progress. Wait for updates.

04/21/2016 09:54 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wiat for updates.

04/21/2016 11:23 Work in progress. Wait for updates.

04/21/2016 12:23 Work in progress. Wait for updates.

04/21/2016 12:58 Issue has been fixed. Server is back online now. Thank you for your cooperation.

Attack in the server washington.unisonplatfo (Resolved) Critical

Affecting Server - Washington (LAX)

  • 04/21/2016 08:37
  • Last Updated 04/21/2016 11:23

04/21/2016 08:37 We are facing attack in the server washington.unisonplatform.com. Now we are working on bringing the server up.

04/21/2016 09:03 We are working on the issue. Will update shortly.

04/21/2016 09:25 Work in progress. Wait for updates.

04/21/2016 09:55 Work in progress. Wait for updates.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wiat for updates.


04/21/2016 11:02 Everything is normalized.

Attack in the server bears.unisonplatform.com (Resolved) Critical

Affecting Server - Bears (LAX)

  • 04/21/2016 07:42
  • Last Updated 04/21/2016 11:23

04/21/2016 07:42 Attack in the server bears.unisonplatfrom.com. Working on bringing the server up.

04/21/2016 08:14 Work in progress. Will update shortly.

04/21/2016 08:49 Work in progress. Wait for updates.

04/21/2016 09:28 Work in progress. Wait for updates.

04/21/2016 09:55 Work in progress. Wait for updates.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wiat for updates.


04/21/2016 11:02 Everything is normalized.

Attack in the server chiefs.unisonplatform.c (Resolved) Critical

Affecting Server - chiefs

  • 04/21/2016 08:37
  • Last Updated 04/21/2016 11:22

04/21/2016 08:37 We are facing attack in the server chiefs.unisonplatform.com. Now we are working on bringing the server up.

04/21/2016 09:04 We are working on the issue. Will update shortly.

04/21/2016 09:27 Work in progress. Wait for updates.

04/21/2016 09:53 Work in progress. Wait for updates.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wiat for updates.


04/21/2016 11:02 Everything is normalized.

Attack in the server falcons.unisonplatform.c (Resolved) Critical

Affecting Server - falcons (LAX)

  • 04/21/2016 08:29
  • Last Updated 04/21/2016 11:22

04/21/2016 08:29 We are facing attack in the server  falcons.unisonplatform.com. We are now working on bringing the server up.

04/21/2016 08:58 We are working on the issue. Will update shortly.

04/21/2016 09:25 Work in progress. Wait for updates.

04/21/2016 09:53 Work in progress. Wait for updates.

04/21/2016 10:27 Work in progress. Wait for updates.

04/21/2016 10:57 Work in progress. Wiat for updates.

04/21/2016 11:02 Everything is normalized.

Maintanence issue in celtics.unisonplatform.c (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 04/21/2016 03:56
  • Last Updated 04/21/2016 04:35

04/21/2016 03:56 Network maintanence is going on in celtics.unisonplatform.com

04/21/2016 04:42 Network maintanence is completed

Disk partition issue on jazz.unisonplatform.c (Resolved) Critical

Affecting Server - Jazz (ASIA)

  • 04/17/2016 20:53 - 04/18/2016 02:56
  • Last Updated 04/18/2016 02:55


04/17/2016 20:53 CDT  Disk partiton issue on jazz.unisonplatform.com

04/17/2016 21:30 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

04/17/2016 22:10 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

04/17/2016 22:54 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

04/17/2016 23:22 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

04/18/2016 00:45 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on.

04/18/2016 01:16 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on. KIndly hold on for further updates.

04/18/2016 02:06 CDT Disk partition issue on jazz.unisonplatform.com , maintanence is going on. Data restoration is in progress. Kindly hold on for further updates.

04/18/2016 02:54 CDT . Data restoration has completed on jazz.unisonplatform.com

Maintenance in Blue (Resolved) Critical

Affecting Server - Blue

  • 04/15/2016 10:01 - 04/15/2016 17:40
  • Last Updated 04/15/2016 17:40

8:01 AM Friday, 15 April 2016 Pacific Time (PT) : Server is under maintenence. Please hold on for further updates.


9:06 AM friday , 15 April  2016 : We are still working on the server. Please hold on.


09.54 AM friday , 15 April  2016 : Maintenance work is still on. Will update in the forum.


10.01 AM friday , 15 April  2016 : fsck completed


10.49 AM friday , 15 April  2016 : Maintenance is in progress. Will update in the forum.



11.33 AM friday , 15 April  2016 : Maintenance ongoing.


01.30 PM friday , 15 April  2016 : Maintenance in progress. Will update shortly.


02.30 PM  friday , 15 April  2016 : Maintenance in progress.


03.17 PM  friday , 15 April  2016 : Maintenance in progress. Your patience is much aprreciated.


03.38 PM 8:01 AM Friday, 15 April 2016 Pacific Time (PT) : Server is under maintenence. Please hold on for further updates.


9:06 AM friday , 15 April  2016 : We are still working on the server. Please hold on.


09.54 AM friday , 15 April  2016 : Maintenance work is still on. Will update in the forum.


10.01 AM friday , 15 April  2016 : fsck completed


10.49 AM friday , 15 April  2016 : Maintenance is in progress. Will update in the forum.



11.33 AM friday , 15 April  2016 : Maintenance ongoing.


01.30 PM friday , 15 April  2016 : Maintenance in progress. Will update shortly.


02.30 PM  friday , 15 April  2016 : Maintenance in progress.


03.17 PM  friday , 15 April  2016 : Maintenance in progress. Your patience is much aprreciated.


03.38 PM friday , 15 April  2016 : Maintenance completed. Server is back online. Thanks for your patience.





Maintanence in nets.unisonplatform.com (Resolved) Critical

Affecting Server - Nets (LAX)

  • 04/11/2016 01:28 - 04/11/2016 00:00
  • Last Updated 04/11/2016 01:43

10/4/2016   11:30 PM  Maintenance in broncos.unisonplatform.com.
10/4/2016   11:40 PM  Issue has been solved server is working fine.

Network maintanence on saints.unisonplatform (Resolved) Critical

Affecting Server - saints

  • 04/04/2016 06:21 - 04/04/2016 09:08
  • Last Updated 04/04/2016 09:08

4:26 AM PST 4/04/2016   Maintanence is going on the server saints.unisonplatform.com

4:52 AM PST 4/04/2016  Network maintanence is going on.

5:29 AM PST 4/04/2016 Network maintanence is going on.

6:10 AM  PST 4/04/2016 Network maintanence is going on.

6:46 AM  PST 4/04/2016 Network maintanence is still going on.

7:08 AM   PST 4/04/2016 Network maintanence is completed

Maintanence in broncos.unisonplatform.com (Resolved) Critical

Affecting Server - broncos

  • 03/22/2016 22:16 - 03/22/2016 22:58
  • Last Updated 03/22/2016 22:58

03/22/2016 22:16   Maintenance in broncos.unisonplatform.com.

03/22/2016 22:46  Maintenance is still in progress.

03/22/2016 22:51  Maintenance has been completed successfully.

Maintenance in blue.welcomesearchers.com (Resolved) Critical

Affecting Server - Blue

  • 03/22/2016 00:08 - 03/22/2016 02:24
  • Last Updated 03/22/2016 02:23

03/22/2016 00:08   Maintanence in blue.welcomesearchers.com.

03/22/2016 00:48   Maintanence is still in progress on blue.welcomesearchers.com.

03/22/2016 01:15  Maintanence has been completed. Thanks  for your cooporation.

server undergoing maintainance s4x8.unisonpla (Resolved) Critical

Affecting Server - s4x8

  • 03/16/2016 21:58 - 03/17/2016 02:13
  • Last Updated 03/17/2016 02:13

Hi ,

PST 8.00 PM          A maintainance is undergoing on the server s4x8.unisonplatform.com. We will update you the details once the task is over.

03/16/2016 21:58  Maitanence has been completed. Thansk for your cooporation.

r3nr and whiskey Emergency Maintenace (Resolved) Critical

Affecting Other - R3NR and Whiskey

  • 03/11/2016 18:39 - 03/11/2016 19:39
  • Last Updated 03/11/2016 19:39

The servers will be taken offline for a very short period and transferred to new hardware at 7PM CST.  We will update this thread when completed.

The maintenance has been completed. 

Network maintanence on whiskey.unisonplatform (Resolved) Critical

Affecting Server - whiskey

  • 03/10/2016 01:12
  • Last Updated 03/10/2016 05:23

Wed Mar  9 23:12:28 PST 2016  Network maintance is going on.

Wed Mar  9 23:51:31 PST 2016  Network maintance is going on.

Thu Mar 10 00:25:51 PST 2016  Network maintence is on progress.

Thu Mar 10 00:54:53 PST 2016   Network maintance is on progress.

Thu Mar 10 02:46:08 PST 2016   Network maintance is on progress.

Thu Mar 10 03:31:10 PST 2016 Server Maintance  has been completed. All services are working fine now.

Network maintanence on R3NR.welcomesearchers. (Resolved) Critical

Affecting Server - R3NR

  • 03/10/2016 01:11 - 03/10/2016 05:23
  • Last Updated 03/10/2016 05:23

Wed Mar  9 23:11:06 PST 2016   Network maintanence is going on.

Wed Mar  9 23:51:31 PST 2016   Network maintance is going on.

Thu Mar 10 00:25:51 PST 2016   Network maintance is on progress.

Thu Mar 10 00:54:53 PST 2016   Network maintance is on progress.
Thu Mar 10 01:15:08 PST 2016   Network maintanrnce is on progress.
Thu Mar 10 02:46:08 PST 2016   Network maintanrnce is on progress.

3:21 AM PST The maintainance has been completed. The server R3NR.welcomesearchers. is now back up.

Texas Datacenter DDOS (Resolved) Critical

Affecting System - Network Issue Texas Datacenter

  • 03/09/2016 22:53
  • Last Updated 03/09/2016 23:02

8:35PM PST:  The Datacenter in Texas appears to be getting a DDOS attack.  Our servers and network are fine, but the issue is that they provide us connectivity.  We are awaiting their update.

8:45PM PST:  Still waiting on the datacenter's reply.

8:48PM PST:  The issue has been resolved.

Emergency maintenance on server alpha.unison (Resolved) Critical

Affecting Server - alpha

  • 03/09/2016 18:58 - 03/09/2016 20:00
  • Last Updated 03/09/2016 20:00


The server has a bad RAM module that needs to be replaced immediately.  We will update this thread as soon as its resolved.

RAM has been replaced and the server is online.

Maintenance in raiders.unisonplatform.com (Resolved) Critical

Affecting Server - raiders

  • 03/09/2016 03:18 - 03/09/2016 04:37
  • Last Updated 03/09/2016 04:37

03/09/2016 03:18  Maintenance in  raiders.unisonplatform.com.

03/09/2016 04:18  Maintenance is still going on in   raiders.unisonplatform.com.

03/09/2016 04:38 Maintenance has completed. Thanks for your cooporation.

Maintance issue in golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 03/09/2016 01:52 - 03/09/2016 23:02
  • Last Updated 03/09/2016 03:09

03/09/2016  11:54 PM PST   Maintance is currently  performing in golf .unisonplatform.com

03/09/2016   1:07 PM  PST    Maintanence is going on in golf.unisonplatform.com

Maintenance in saints.unisonplatform.com (Resolved) Critical

Affecting Server - saints

  • 03/06/2016 09:41 - 03/09/2016 22:58
  • Last Updated 03/06/2016 11:06

03/06/2016 09:41   Maintanence in saints.unisonplatform.com.

03/06/2016 10:51  Maintanence is still in progress. Your patience is much appreciated.

Server knicks currently down (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 03/02/2016 10:15
  • Last Updated 03/02/2016 13:16

Hi,

Server knicks is currently down. We are currently working on the server. We will keep you updated in this forum.

We are still working on resolving this. Thank you for your patience.

The server is back online. Thank you for your cooperation.

Server bulls currently down (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 03/02/2016 10:13
  • Last Updated 03/02/2016 13:16

Hi,

The server bulls is currently down. We are currently working on the server. We will keep you updated on he forum.


We are still working on resolving this. Thank you for your patience.

The server is back online. Thank you for your cooperation.

Maintenance in bulls.unisonplatform.com to e (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 02/27/2016 11:50 - 02/27/2016 12:22
  • Last Updated 02/27/2016 12:22

02/27/2016 11:50   Maintenance in  bulls.unisonplatform.com to enable disk_quota. Thanks for your patience in this regard.

02/27/2016 00:20   Maintenance has been completed. The server is back online. Thanks for your co-operation.

Maintenace in alpha.unisonplatform.com (Resolved) Critical

Affecting Server - alpha

  • 02/26/2016 04:49
  • Last Updated 02/26/2016 05:56

2:48 AM Friday, February 26, 2016  Pacific Time (PT)  :  Server is currently under maintenace now . Please hold on for further updates.
3:17 AM       Friday, February 26, 2016  Pacific Time (PT)  :  Server is still under maintainance. Please hold on .                    
3:55 AM :The maintainance has been completed. The server is back online.


Maintenance in golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 02/26/2016 01:34
  • Last Updated 02/26/2016 03:47

11:36 PM  /var partition of the server become read only. We need to maintanace it and there will be some downtime. We will keep you updated.

1:45 AM  The issuu has been resolved. The searver is up now.





Network issue on the server Bulls.unisonplatf (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 02/24/2016 03:23
  • Last Updated 02/24/2016 04:28

1:25 AM A network issue if found on the server Bulls.unisonplatform.com; we are working on resolving the issue.

2:26 AM .The network issue has been resolved.

network issue on the server knicks.unisonplat (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 02/24/2016 03:27
  • Last Updated 02/24/2016 04:27

1:25 AM PDT A network issue if found on the server knicks.unisonplatform.com . We are working on resolving the issue.

2:26 AM PDT .The network issue has been resolved.


Network issue in india (Resolved) Critical

Affecting Server - india

  • 02/22/2016 23:41
  • Last Updated 02/23/2016 00:48

10:40 PM  PST Network issue on the server. We are currently cheking it and will update the status.

10:43 PM PST  The issue has been resolved. Thank you for your cooperation.

Network issue in lima (Resolved) Critical

Affecting Server - lima

  • 02/22/2016 23:40
  • Last Updated 02/23/2016 00:47

10:40 PM  PST Network issue on the server. We are currently cheking it and will update the status.

10:43 PM PST  The issue has been resolved. Thank you for your cooperation.

Network issue in hotel (Resolved) Critical

Affecting Server - hotel

  • 02/22/2016 23:42
  • Last Updated 02/23/2016 00:45

14:40 PM  PST Network issue on the server. We are currently cheking it and will update the status.

10:43 PM PST  The issue has been resolved. Thank you for your cooperation.

Maintenance in papa (Resolved) Critical

Affecting Server - papa

  • 02/22/2016 22:33
  • Last Updated 02/22/2016 23:08

8:34 PM  PST   We are performing some maintanens in papa . Sorry for the inconvenience. The expecting ETA  is 30  minutes.

9:06 PM PST   The maintanence has been sucessfully completed.  Thank you for your cooperation.

Network issue on Amsterdam servers. (Resolved) Critical

Affecting Other - Packet loss on AMS servers.

  • 02/22/2016 07:49
  • Last Updated 02/22/2016 10:13

5:53 AM PDT Please be infomred that the the servers in the Amsterdam Dc is experinecing a network issue . We are working on resolving this.
6:26 AM PDT Please be informed that issue has been resolved the servers are stable now.
7.44 AM PDT Our senior techs are currentl working with utmost priority to fix this issue. Please hold on for further updates
8:12 AM PDT The issue has been resolved.




Quota maintenance in Jaguar (Resolved) Critical

Affecting Server - jaguars

  • 02/11/2016 21:50 - 02/26/2016 04:52
  • Last Updated 02/21/2016 01:49

08:45 PM PST  We are performing quota maintenance in the server. We will update the status in the forum.

09:30 PM PST  The quota maintenatnce is still on progress.

Rebooting one of the core switches (Resolved) Critical

Affecting System - Switch

  • 02/17/2016 20:03
  • Last Updated 02/17/2016 20:45

6:05 PM PST We are rebooting one of our core switches, downtime should be no more than 5 minutes.

6:44 PM PST The has been completed.

FSCK on golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 02/16/2016 23:49
  • Last Updated 02/17/2016 00:50

9:50 PM PST We are performing FSCK on golf.unisonplatform.com. Server sites might be affected.


10:48 PM PST FSCK has been completed. Thank you for your cooperation.

Kernel upgrade on bears.unisonplatform.com (Resolved) Critical

Affecting Server - Bears (LAX)

  • 02/16/2016 00:12
  • Last Updated 02/16/2016 00:28

10:12 PM PST We are performing a kernel upgrade in the server.

10:27 PM PST Kernel upgrade has ben completed. Thank you for your cooperation.

Kernel upgrade on falcons.unisonplatform.com (Resolved) Critical

Affecting Server - falcons (LAX)

  • 02/16/2016 00:09
  • Last Updated 02/16/2016 00:28

10:11 PM PST We are performing a kernel upgrade on the server.

10:27 PM PST Kernel upgrade has ben completed. Thank you for your cooperation.

Kernel upgrade (Resolved) Critical

Affecting Server - Washington (LAX)

  • 02/15/2016 05:48
  • Last Updated 02/15/2016 06:04

3:45 AM Pacific Time (PT): We are doing Kernel upgrade on server. Please hold on for further updates.

4:03 AM Pacific Time (PT): The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

Kernel upgrade (Resolved) Critical

Affecting Server - chiefs

  • 02/15/2016 05:45
  • Last Updated 02/15/2016 06:03

3:45 AM Pacific Time (PT): We are doing Kernel upgrade on server. Please hold on for further updates.

4:03 AM Pacific Time (PT): The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

 

Kernel upgrade on india.unisonplatform.com (Resolved) Critical

Affecting Server - india

  • 02/13/2016 04:30
  • Last Updated 02/13/2016 05:19

04:33:10 CST Kernel upgrade in progress

5:17 AM CST Kernel upgrade has been completed. Server is up now. Thank you for your cooperation.

Maintenance in S4B9.unisonplatform.com (Resolved) Critical

Affecting Server - S4B9

  • 02/10/2016 23:16 - 02/11/2016 02:12
  • Last Updated 02/11/2016 02:12

02/10/2016 23:16  We are rebooting the server for maintenance. Server will be back online soon.

02/10/2016  00:40  The maintenance has been completed and the server is back online. Thanks for your patience.

Maintenance in ravens.unisonplatform.com (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 02/07/2016 23:28 - 02/26/2016 04:52
  • Last Updated 02/07/2016 23:29

02/07/2016 23:28 We are rebooting the server for maintenance. Server will be back online soon.


Maintenance in s4t7.unisonplatform.com (Resolved) Critical

Affecting Server - S4T7

  • 02/03/2016 22:24 - 02/03/2016 23:35
  • Last Updated 02/03/2016 23:35

02/03/2016 22:24 We are about to perform a server maintenance to move it to a stable platform. Thank you for your cooperation and understanding in advance.


02/03/2016 22:48 The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

Maintenance in s4t9.unisonplatform.com (Resolved) Critical

Affecting Server - S4T9

  • 02/03/2016 22:28 - 02/03/2016 23:35
  • Last Updated 02/03/2016 23:34

02/03/2016 22:28 We are performing maintenance in the server to move it to a stable platform. We appreciate your cooperation and understanding about the same.

02/03/2016 22:48 The maintanence has been sucessfully completed. We appreciate your cooperation and understanding about the same.

Maintenance in golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 01/28/2016 05:56 - 02/26/2016 04:52
  • Last Updated 01/28/2016 05:58

01/28/2016 05:56  The server is currecntly undergoing maintenance. The server will be back online soon.

Server Maintanence Juliet.unisonplatform.com (Resolved) Critical

Affecting Server - juliet

  • 01/26/2016 22:27
  • Last Updated 01/27/2016 00:15

Tue Jan 26 20:30:17 PST 2016

This is to inform you that we are perfoming fsck on server Juliet.unisonplatform.com and keep you posted.

Tue Jan 26 21:36:48 PST 2016

The fsck is still in progress. We will keep you posted.

Tue Jan 26 22:16:03 PST 2016

The fsck has been completed.

Fsck on /home,/tmp and /var partitions (Resolved) Critical

Affecting Server - Blue

  • 01/21/2016 23:03 - 01/22/2016 02:46
  • Last Updated 01/22/2016 02:46

9:04 PM     Started  fsck on blue.welcomesearchers.com

10:13 PM  Fsck is still on progerss in /home directory

11:05 PM Fsck is still on progress


12:26 AM Fsck is still on progress

12:26 AM Fsck has been completed

Maintenance in vz02.unisonplatform.com (Resolved) Critical

Affecting Other - vz02.unisonplatform.com

  • 01/19/2016 03:28 - 01/19/2016 04:04
  • Last Updated 01/19/2016 04:03

01/19/2016 03:28    Maintenance in  vz02.unisonplatform.com. The server will be back online soon.

01/19/2016 03:58    Maintenance has completed and the server is up. Thanks for the cooporation.

Maintenance in SR27.unisonplatform.com (Resolved) Critical

Affecting Server - SR27

  • 01/17/2016 07:55 - 01/17/2016 10:42
  • Last Updated 01/17/2016 10:42

01/17/2016 07:55 We have encountered file system error in SR27.unisonplatform.com. We are taking down the server for maintenance.

01/17/2016 09:15 The maintenance is still going on. Server will be back online soon.

kernel upgrade on node vz02.unisonplatform (Resolved) Critical

Affecting Other - vz02.unisonplatform.com

  • 01/15/2016 01:07
  • Last Updated 01/15/2016 04:25

11:08 PM PST we are performing kernal upgrade on the node vz02.unisonplatform.com.

02:25AM PST The kernel upgrade has been postponed to tommorrow.

kernel upgrade on node vz01.unisonplatform (Resolved) Critical

Affecting Other - vz01.unisonplatform

  • 01/14/2016 00:55 - 01/14/2016 01:36
  • Last Updated 01/14/2016 01:36

10:56 PM PST we are performing kernal upgrade on the node vz01.unisonplatform.com.

11:35 PM PST kernel upgrade is completed. The server is running fine now. Thank you for the patience and co-operation.


Server migration oscar.unisonplatform (Resolved) Critical

Affecting Server - oscar

  • 01/13/2016 22:35 - 01/13/2016 23:07
  • Last Updated 01/13/2016 23:07

8:35 PM Pacific Time (PT)  We are performing a server migration to a new hardware for the server oscar.unisonplatform.com.

9:01 PM The expected ETA is just five minutes. We will update you shortly.

9:05 PM The migration has been completed. Thank you for the patience and co-operation.


Server migration r3nr.unisonplatform (Resolved) Critical

Affecting Server - R3NR

  • 01/11/2016 21:47 - 01/11/2016 23:19
  • Last Updated 01/11/2016 23:19

Pacific Time (PT) 7:49 PM    :    We are performing a server migration to a new hardware for the server r3nr.unisonplatform.com .

8:26 PM : Server hardware maintainance is in progress

9:11 PM : Server hardware maintainance is in progress

9:17 PM : Server hardware maintainance has been completed. Thank you for your patience and co-operation.

quota maintenance on warriors.unisonplatform. (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 01/10/2016 22:02 - 01/11/2016 02:56
  • Last Updated 01/11/2016 02:56

8:04 PM PST We are performing quota maintenance on warriors.unisonplatform.com.

8:46 PM PST quota maintanence still in progress.

9:09 PM PST quota maintanence still in progress.

10:09 PM PST quota maintanence still in progress.


10:56 PM PST quota maintanence still in progress.

11:58 PM PST quota maintanence still in progress.


12:53 AM PST quota check  has been completed.

quota maintenance on cavaliers.unisonplatform (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 01/10/2016 22:05 - 01/11/2016 02:56
  • Last Updated 01/11/2016 02:56

8:04 PM PST We are performing quota maintenance on cavaliers.unisonplatform.com.

8:46 PM PST quota maintanence still in progress.

9:09 PM PST quota maintanence still in progress.

10:09 PM PST quota maintanence still in progress.

10:56 PM PST quota maintanence still in progress.

11:58 PM PST quota maintanence still in progress.

12:53 AM PST quota check  has been completed.

Maintanance in warriors (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 01/08/2016 23:25 - 01/09/2016 00:46
  • Last Updated 01/09/2016 00:46

10:25 PM PST The server has stopped for maintanance.

11:10 PM PST The maintanance is still in progress. We will keep update the status.

11:45 PM PST The maintanance has completed and the server back online

innodb crash in server xray (Resolved) Critical

Affecting Server - xray

  • 01/06/2016 22:09 - 01/07/2016 01:03
  • Last Updated 01/07/2016 01:03

09:10 PM PST  While checking we could find that some databases are crashed in the server. We are currently restoring the crashed databases. We will update the staus.

10:20 PM PST  The restoration is on progress.

11:35 PM PST  The restorstion is almost completed. It will be completed shortly.

12:00 AM PST  The restoration has been completed. Now all the DBs are working fine.

Kernel upgrade (Resolved) Critical

Affecting Server - november

  • 01/06/2016 22:14 - 01/06/2016 22:32
  • Last Updated 01/06/2016 22:32

09:15 PM PST  We are performing kernal upgrade on the host node. The server will be up once it is done.

09: 30 PM PST The kernal upgrade has been completed. The server is up with new kernal.

Performing mysql sync on r3nr.unisonplatform. (Resolved) Medium

Affecting Server - R3NR

  • 01/05/2016 23:17 - 01/06/2016 23:48
  • Last Updated 01/05/2016 23:57

Hi,

Rnr server is planned to move on this week to a brand new server with updated hardware and software.

We need to perform a mysql sync on the server r3nr.unisonplatform.com to its new server and thus mysql should be stopped during the process.

We will update you once this process has been done.

- Mysql sync has been completed and the service is now online. Thanks for your patience.

Packet loss in bulls.unisonplatform.com (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 12/31/2015 00:49
  • Last Updated 12/31/2015 05:30

12/30/2015 10:50 PM We are facing packet loss for the server bulls.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.

12/30/2015 11:50 PM There was high DDOS attack on the server and we were forced to null route the IP addresses of the server to prevent further damage. This issue will be resolved soon. We are working with the DC techs regarding the issue and are in the process of finding a permanent solution for this. Please hold on.

12/31/2015 2:45 AM  In order to underkate the issue all the domains in the server has been moved to another ip address. Kindly hold on for further updates.

12/31/2015 3:28 AM The issue has been resolved. Now all the domains in the server is resolving from the new ip.

hardware maintanace (Resolved) Critical

Affecting Server - november

  • 12/30/2015 22:34 - 12/30/2015 23:28
  • Last Updated 12/30/2015 23:28

Hello.

We are perfoming hardware realted task in server november,

12/30/2015:9:04 PST  We are performing a server migration to a new hardware for the server november. We will let you know through this post.
12/30/2015:9:27 PST  Server maintanace has been completed.

Packet Loss (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 12/30/2015 07:52
  • Last Updated 12/30/2015 08:35

5:53 AM PST We are facing a packet loss on the servers 'knicks.unisonplatform.com & bulls.unisonplatform.com"
6:25 AM PST We are still working on resolving the issue. The inconvenience caused is being regretted
6:34 AM PST The issue has been resolved. Thank you for the cooperation.

Packet loss in bulls.unisonplatform.com (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 12/29/2015 22:18 - 12/30/2015 00:33
  • Last Updated 12/30/2015 00:33

12/29/2015 22:18 We are facing packet loss for the server bulls.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.

12/29/2015 23:18 We are working with the dc techs to resolve the issue as soon as possible.

12/29/2015 00:32 The server is back online. The issues has been resolved without any fail.

Packet loss in knicks.unisonplatform.com (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 12/29/2015 22:22 - 12/30/2015 00:34
  • Last Updated 12/30/2015 00:33

12/29/2015 22:22 We are facing packet loss for the knicks.unisonplatform.com. For a quick resolution we have contacted the dc team regrading the issue.

12/29/2015 23:18 We are working with the dc techs to resolve the issue as soon as possible.

12/29/2015 00:32 The server is back online. The issues has been resolved without any fail.

server undergoing maintainance r3nr.unisonpla (Resolved) Critical

Affecting Server - R3NR

  • 12/25/2015 21:30
  • Last Updated 12/25/2015 22:13

Hi,

We are currently performing a maintainance on the server r3nr.unisonplatform.com . We will let you know the progress through this thread. PST TIME:  7:31 PM

The maintainance has been completed. the server is running up and working fine. PST TIME: 8:10 PM

DDOSos attack on rack49 servers (Resolved) Critical

Affecting Other - DDOSos attack on rack49 servers

  • 12/22/2015 20:46 - 12/22/2015 20:54
  • Last Updated 12/22/2015 20:54

6:48 PM
Tuesday, 22 December 2015


We are facing some DDOS attack on rack 49 servers and we are working to resolve the issue. We will update you the details.



Issue has been resolved.

Warriors DDoS (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 12/22/2015 11:38
  • Last Updated 12/22/2015 11:49

9:25am PST : We are currently having a DDoS on our Warriors server which is effecting servers on that node, we are working to resolve this as soon as possible.

9:48am PST : This has now been resolved.

Hardware upgrade on S8A7 (Resolved) Critical

Affecting Server - S8A7

  • 12/07/2015 22:50
  • Last Updated 12/22/2015 04:09

8:51 PM Monday, Pacific Time (PT) : Stopping mysql for the hardware upgrade. Please hold on for further updates.
10:18 PM Monday, Pacific Time (PT): The hardware upgrade has completed successfully. All services have returned to normal.




Server hardware maintainance is in progress (Resolved) Critical

Affecting Server - whiskey

  • 12/21/2015 21:59
  • Last Updated 12/21/2015 23:52

Hi,

We are performing a server migration to a new hardware for the server whiskey.unisonplatform.com . We will let you know through this post. PST time: 8:00 PM

The maintainance has been completed. The server is up and working fine.

Packet loss in bulls.unisonplatform.com (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 12/20/2015 06:59 - 12/20/2015 08:19
  • Last Updated 12/20/2015 08:13

12/20/2015 06:59 We are facing packet loss for the server  bulls.unisonplatform.com. We have contacted the dc techs and hope to fix the issue soon.

12/20/2015 07:38  We are working in progress to resolve the issue soon.

12/20/2015 08:13  The issue has been resolved and server is functioning fine now.

Packet loss in knicks.unisonplatform.com (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 12/20/2015 07:01 - 12/20/2015 08:19
  • Last Updated 12/20/2015 07:39

12/20/2015 07:01  We are facing packet loss for the server knicks.unisonplatform.com. We have contacted the dc techs and hope to fix the issue soon.

12/20/2015 07:38  We are working in progress to resolve the issue soon.

Maintenance in r3nr.unisonplatform.com (Resolved) Critical

Affecting Server - R3NR

  • 12/17/2015 18:05 - 12/17/2015 23:41
  • Last Updated 12/17/2015 23:41

12/17/2015 18:05   Maintenance in  r3nr.unisonplatform.com. The server will be back online soon.

12/17/2015 18:30  Maintenance is in progress.

12/17/2015 19:00  Maintenance is still in progress.

12/17/2015 19:50 Maintenance is still in progress.

12/17/2015 20:20 The network seems to be down. We are working on it.

12/17/2015 21:05 We are still working in progress to resolve the server network issue.

12/17/2015 21:50 We are working in progress and server will be back online soon.

12/17/2015  22:35 We are working in progress and the issue will be resolved soon.

12/17/2015  23:30 The server is back online and network issue has been resolved.

Fsck on /var partition (Resolved) Critical

Affecting Server - november

  • 12/11/2015 20:33 - 12/12/2015 17:59
  • Last Updated 12/12/2015 17:59

6:33 PM Fsck has been inititated
7:04 PM Fsck is in progress.
8:06 PM Fsck is still on progress
9:36 PM Fsck is still on progress.
10:08 PM Fsck is still on progress
10:50 PM Fsck is still on progress.
11 :34 PM Fsck is still on progress
12:31 PM Fsck is still on progress
12:38 AM Fsck has been completed. We could see some conetents missing, Started restoring the missing contents from the latest backup.
1:30 AM Restoration is in progress.
2:30 AM Restoration is in progress.
3:30 AM Restoration is still on progress
04:00 AM Restoration is still in progress
05:00 AM Restoration is still in progress
06:00 AM Restoration is still in progress
07:15 AM Restoration is still in progress
07: 38 AM Restoration is still in progress
08: 38 Restoration is still in progress
09: 38 Restoration is still in progress and all the services are running fine. Thanks for your copporation.
10:50 AM PST Restoration is still in progress
11:34 AM PST Restoration is still in progress
12:19 PM PST Restoration is still in progress
12:58 PM PST Mysql restoration completed
01:38 PM PST Restoration completed. Cpanel upgradation running
02:46 PM PST Cpanel upgradation in progress
04:00 PM PST Server is now working fine. All services are up.

Easy Apache on the server (Resolved) Critical

Affecting Server - uniform (EU)

  • 12/09/2015 20:13 - 12/10/2015 00:31
  • Last Updated 12/10/2015 00:31

6:14 PM PDT  Easy Apache has been iniitated.
8:46 PM PDT Easy Apaceh is still on progress.
10:30 PM PDT Easy Apache has been finished

File system error in falcons.unisonplatform.c (Resolved) Critical

Affecting Server - falcons (LAX)

  • 12/09/2015 09:40 - 12/09/2015 10:03
  • Last Updated 12/09/2015 10:03

12/09/2015 09:40   Maintanence in falcons.unisonplatform.com. There might be chance of service down.Thanks for the cooporation.

12/09/2015 09:42  We are taking down the server for maintanence. The server will be back online soon.

12/09/2015 10:02  Maintanence is completed. The server is back online. Thanks for the cooporation.

MysQL upgrade (Resolved) Critical

Affecting Server - jaguars

  • 12/07/2015 22:11 - 12/08/2015 00:19
  • Last Updated 12/08/2015 00:19

8:12 PM  Starting MySQL upgrade.
9:34 PM Upgradation is in progress.
10:18 PM Upgradation has been completed

Mysql issue in bucks.unisonplatform.com (Resolved) Critical

Affecting Server - bucks (EU)

  • 12/04/2015 13:11 - 12/05/2015 10:51
  • Last Updated 12/05/2015 10:51

11:11 AM PST  We are currently having Mysql issues on the server bucks.unisonplatform.com. We are currently working on resolving the issue. We will update you shortly.

11:47 AM PST We are still working on resolving the mysql issue. We will update you soon.

12:03 PM PST We are still working on resolving the mysql issue. We will update you soon.

12:36 PM PST We are still working on resolving the mysql issue. We will update you soon.

12:44 PM PST Mysql service is up now. But there is some issues with the innodb. The sites using innodb will be affected. We are working on resolving this now. We will update you shortly.

1:19 PM PST We are still working on resolving the innodb issue. We will update you shortly.

1:55 PM PST We are still working on resolving the innodb issue. We will update you shortly.

2:15 PM PST We are still working on resolving the innodb issue. We will update you shortly.

2:41 PM PST We are still working on resolving the innodb issue. We will update you shortly.

3:28 PM PST We are still working on resolving the innodb issue. We will update you shortly.

3:56 PM PST We are still working on resolving the innodb issue. We will update you shortly.

4:32 PM PST We are still working on resolving the innodb issue. We will update you shortly.

5:03 PM We are still working on resolving the inndodb issue. We will update you shortty.

5:46 PM We are still working on resolving the inndodb issue. We will update you shortty.

 6:09 PM PM We are still working on resolving the inndodb issue. We will update you shortty.

6:33 PM  Still working on the innodb issue. More details will be updated soon.

7:08 PM Still working on the the inndodb. We will update you shorty.

8:05 PM Friday, Pacific Time (PT) We are still working on resolving the inndodb issue. We will update you shortty.

8:34 PM  We are still working on the issue with the innodb. We will update you more details soon.

9:02 PM  The Innodb issue is still being resovolded. Will update you soon.

9:36 PM Still working on the issue. Will update the details soon.

10:15 PM Still Working on resolving the inndodb issue. We will update you soon.

10:29 PM Still working on resolviong the issue with inndob.

11:03 PM  We are still working on resolving the innodb issue. We will update you shortly.

12:19 AM : Still working on resolving the Innodb. We will update you soon.

12:40 AM : Still working on the issue with the Innodb.

01:29AM : The issue we have come across with innodb still persist. We are restoring from a fresh backup now.

2:08 AM : We are working in restoring the databases. Also the issue will be resolved soon.

3:33 AM : The restoration is in progress. We will update you the details soon.

5:01 AM : The issue has been resolved. We are checking in detail for any further issues.

5:34 AM : The issue has been solved. Kindly check from your end and let us know if you face any issues.

File system error in whiskey.unisonplatform.c (Resolved) Critical

Affecting Server - whiskey

  • 12/01/2015 23:04 - 12/02/2015 00:15
  • Last Updated 12/02/2015 00:15

12/01/2015 23:04     Performing fsck on /var.

12/01/2015 23:34    fsck is going on.Thanks for the copporation in this regard.

12/01/2015 23:52    fsck has been completed and the server is back online.Thanks for your coporation

File system error in whiskey.unisonplatform.c (Resolved) Critical

Affecting Server - whiskey

  • 11/30/2015 08:10 - 11/30/2015 08:35
  • Last Updated 11/30/2015 08:35

11/30/2015 08:10    performing fsck on /tmp partition

11/30/2015 08:35    maintenance completed, all services are fine. Thanks for the cooporation.

File system error in whiskey.unisonplatform.c (Resolved) Critical

Affecting Server - whiskey

  • 11/29/2015 06:39 - 11/29/2015 07:14
  • Last Updated 11/29/2015 07:13

11/29/2015 06:39   fsck has started on the server

11/29/2015 07:15   fsck has been completed and the server is back online.Thanks for your coporation.

Packet loss (Resolved) Critical

Affecting Server - bills (EU)

  • 11/29/2015 01:11 - 11/29/2015 03:02
  • Last Updated 11/29/2015 03:02

12:10 AM PST We are facing packet loss in the server. DC team is working on it.


12:40 AM PST The issue has been fixed.

Packet loss (Resolved) Critical

Affecting Server - Dolphins (EU)

  • 11/29/2015 01:13 - 11/29/2015 03:01
  • Last Updated 11/29/2015 03:01

12:10 AM PST We are facing packet loss in the server. DC team is still working on it.

12:40 AM PST The issue has been fixed.

Kernel upgrade (Resolved) Critical

Affecting Server - Nets (LAX)

  • 11/28/2015 22:01
  • Last Updated 11/28/2015 22:47

09:02 PM PST   Kernal upgrade nets.unisonplatform.com

09:20 PM PST  Kernel upgrade has been completed. Server is up with the latest kernel.

Kernel upgrade (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 11/28/2015 22:03
  • Last Updated 11/28/2015 22:47

09:04 PM PST  Kernal upgrade in in progress

09:20 PM PST  Kernel upgrade has been completed.  Server is up with the latest kernel.

File system error (Resolved) Critical

Affecting Server - november

  • 11/26/2015 09:48 - 11/26/2015 10:16
  • Last Updated 11/26/2015 10:16

11/26/2015 09:48      We are currently performing fsck on /var partition on november.unisonplatform.com . We will update you with the details soon.

11/26/2015 10:12      fsck has been completed and the server is up. Thanks for your cooporation.

performing fsck on golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 11/24/2015 20:18 - 11/24/2015 21:05
  • Last Updated 11/24/2015 21:05

6:18 PM PST -  We are currently performing fsck on /var partition of golf.unisonplatform.com. We will update you with the details soon.

7:03 PM PST - fsck completed . Server is running fine now. Thank you for your understanding and co-operation.

Connectivity issue for the IP "198.105.2 (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 11/20/2015 07:42 - 11/20/2015 16:39
  • Last Updated 11/20/2015 16:39

5:43 AM Friday, Pacific Time (PT):   We faced connectivity issue on the IP "198.105.221.127" and we are working with the DC techs to resolve this issue.
7:39 AM  Friday, Pacific Time  198.105.221.127. We are still working with the DC techs to resolve this issue.
02:33PM Friday,Pacific Time The Dc techs has confirmed that the IP is back online and the issue is resolved.

Database crash in uniform.unisonplatform.com (Resolved) Critical

Affecting Server - uniform (EU)

  • 11/18/2015 15:09 - 11/19/2015 00:31
  • Last Updated 11/19/2015 00:30

11/18/2015 15:09 The database has crashed in uniform.unisonplatform.com and we are resolving it now.

2:42PM PST - We are still working on resolving this and appreciate your paitence. We are going to each crashed DB and restoring them.

5:29 PM - We are currently restoring the crashed databases from backup and will let you know once it is completed.

6:21 PM - The restoration is in progress.

7:04 PM - The restoration is still in progress. We will update you shortly.

7:27 PM - - The restoration is still in progress. We will update you shortly.

7:59 PM - The restoration is still in progress. We will update you shortly.

8:28 PM - The restoration is still in progress. We will update you shortly.

8:55 PM - The restoration is still in progress. We will update you shortly.

9:29 PM - The restoration is still in progress. We will update you shortly.

9:53 PM - The restoration is still in progress. We will update you shortly.

10:29 PM - The crashed DBs have been restored. Now the sites are running fine. Please have a check. Sorry for the inconvenience caused.

performing fsck on golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 11/18/2015 21:20 - 11/18/2015 22:03
  • Last Updated 11/18/2015 22:58

7:20 PM PST : we are performing a fsck on var partition of golf.unisonplatform.com. We will update you with the details.

7:50 PM PST : The fsck is still in progress. We will update you with the details.

8:02 PM PST -: fsck completed. Server is back online and running fine now. Thank you for the patience and co-operation.

Server under maintainance (Resolved) Critical

Affecting Server - S4T9

  • 11/17/2015 12:23 - 11/17/2015 13:26
  • Last Updated 11/17/2015 13:26

Hi,

We are currently performing maintainance on the server. We will let you know the details through this thread. We appreciate your patience.

PDT Time: 10:25 AM

We are currently performing file system check on the server. We will let you know once it is completed. We appreciate your patience.

PDT Time : 10:45 AM

Fiile system check on the server in progress. We will let you know once it is completed. We appreciate your patience.

PDT Time : 11:19AM

Server is back online after file system check.


Server under maintainance (Resolved) Critical

Affecting Server - saints

  • 11/07/2015 19:28
  • Last Updated 11/07/2015 20:04

5:29 PM server is under maintainance.
6:03 PM maintainance is completed.

Maintenence in golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 11/07/2015 00:35 - 11/07/2015 01:31
  • Last Updated 11/07/2015 01:31

11/07/2015 00:35 The server will go offline now for performing maintenence (filesystem check) and will be back online very soon.

11/07/2015 01:20 The server is back online.

Attack in ams004.unisonplatform.com (Resolved) Critical

Affecting System - ams004.unisonplatform.com

  • 11/05/2015 22:36 - 11/07/2015 00:37
  • Last Updated 11/05/2015 22:51

11/05/2015 22:36 We are facing an attack in the server ams004.unisonplatform.com. We are mitigating the issue now. Once we fix the issue we will update you.

11/05/2015 22:49 We have successfully stopped the attack. The server is back  and stable.

fsck on the server . (Resolved) Critical

Affecting Server - whiskey

  • 11/05/2015 14:38
  • Last Updated 11/05/2015 18:24

12:39 PM : fsck has started on the server on partition /tmp
1:11 PM  : fsck is in progress
2:05 PM : fsck is still on progress
2:14 PM fsck has  begun on sda2 (/var)
2:28 PM fsck on the fsck on /dev/sda8; its the last partition to do, also the biggest.
3:01 PM fsck is sill on progress
3:01 PM fsck is on progress for /home
3:39 PM fsck is still on progress
4:23 PM fsck has been completed and the server is back online.

AMS Packetloss (Resolved) Critical

Affecting System - AMS Datacenter Packetloss

  • 11/02/2015 10:04
  • Last Updated 11/02/2015 10:18

8:05 AM PST : We have reports of packetloss at our AMS DC, we are working to resolve this and will keep you updated.

8:18 AM PST : This has now been resolved, we appreciate the paitence it appears to have been a mitigated DDOS.

Attack on Bills (Resolved) Critical

Affecting Server - bills (EU)

  • 11/01/2015 18:27
  • Last Updated 11/02/2015 10:04

There has been an attack to the server Bills.unisonplatform today 04:27 PM PDT .We are still working on it. We will update you the details through this post shortly.

04:50 PM PDT : The attack is resolved. Feel free to contact us incase if you face any isssues.

Attack on Bill servers (Resolved) Critical

Affecting Server - bills (EU)

  • 10/31/2015 22:16 - 10/31/2015 22:57
  • Last Updated 10/31/2015 22:57

Hi,

There has been an attack to the server Bills.unisonplatform today 8:21 PM PDT .We are still working on it. We will update you the details through this post shortly.

The attck to the Bills server has been successfully mitigated.(Saturday, 31 October 2015 Pacific Time (PDT) ). 

We are closing out this thread.

Maintenence in golf.unisonplatform.com (Resolved) Critical

Affecting Server - golf

  • 10/31/2015 05:51 - 10/31/2015 06:15
  • Last Updated 10/31/2015 06:15

10/31/2015 05:51 We are performing server maintence in golf.unisonplatform.com. Server will be back online soon.

10/31/2015 06:11 We have successfully completed the maintenence. The  server is back online.

Server Maintanence S8A7.unisonplatform.com (Resolved) Critical

Affecting Server - S8A7

  • 10/30/2015 00:00 - 10/30/2015 00:33
  • Last Updated 10/30/2015 00:33

Thu Oct 29 22:01:26 PDT 2015

We are taking down S8A7.unisonplatform.com for maintanence.
Maintenance has completed and the server is back online at 22:32 PDT 2015

Server Down (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 10/29/2015 13:24
  • Last Updated 10/29/2015 14:21

11:25 PST : Gladiator is down, we have tried a graceful reboot and that has not remedied the situation we are not working on other resolutions.

12:20 PST : Gladiator is back up, it appears we had an enormous amount of outbound 'abuse' or spam which caused the issue, we are working on mitigating this customer and appreciate your patience.

FS error on / partition (Resolved) Critical

Affecting Server - Blue

  • 10/21/2015 12:41
  • Last Updated 10/21/2015 15:54

10:45AM PST : We could see FS error on / partition. We are performing FSCK on / partition.

12:09 PST : We are currently performing an FSCK.

12:31 PST : We are still working on completing the FSCK, we appreciate your patience.

12:42 PST : We are rebooting the server and the FSCK is complete.

12:51 PST : We are facing issues with boot and are working to resolve thie server.

1:07 PST : Currently running another FSK on one of the mounted drives.

1:54 PST : Blue is back online.

Los Angeles Servers Packet Loss (Resolved) Critical

Affecting System - VPS/Shared/Reseller

  • 10/21/2015 09:41
  • Last Updated 10/21/2015 10:34

7:42AM PST : Roughly 15 minutes ago, one of our VPS servers was hit with a large DDOS attack it is now being null routed and service is expected to be back up very shortly, this attack is on one vps but the attack is so large it is causing service disruptions on the entire rack. We will keep you updated with progress via this network thread.

8:08AM PST : The issue has been mitigated we are still seeing a few lingering servers with issues and are working feverishly to bring back all these services!

8:33AM PST : The issue has been fully rectified, we are now closing the network thread, if you still have any remaining issues please do submit a ticket.

Maintenance in SR27.unisonplatform.com (Resolved) Critical

Affecting Server - SR27

  • 10/20/2015 07:48 - 10/20/2015 09:04
  • Last Updated 10/20/2015 09:04

10/20/2015 07:48    /var partition is experiencing file system error and we are forced to do the needed maintenance now.
                                 We will be updating the details soon. Currently the maintenance is in progress.
                                 Please hold on for further updates.


10/20/2015 08:48   Maintenance is over and the server is back online.
                               Now everything back to normal and seems perfect.

New security check for WordPress Domains (Resolved) Medium

Affecting Server - Black2

  • 10/20/2015 05:26 - 01/07/2016 17:35
  • Last Updated 10/20/2015 05:28

Tue Oct 20 03:23:48 PDT 2015

We have  installed new security check on the server black2.unison.Bots pass random user/pass as arguments and attack using wp-login.php. When they suceed on a user pass combination, they will try to exploit that user/website and eventually server. When we have protection like this, bots will never get access. You guys just need to provide the username showing in the box and the answer of question (just some maths) as password , youwill be redirecting to wp-login page.
 
Please contact us if you have any doubts on it.

New security check for WordPress Domains (Resolved) Medium

Affecting Server - bills (EU)

  • 10/20/2015 04:54 - 01/07/2016 17:35
  • Last Updated 10/20/2015 05:25

Tue Oct 20 11:18:22 BST 2015

We have  installed new security check on the server bills.unison.Bots pass random user/pass as arguments and attack using wp-login.php. When they suceed on a user pass combination, they will try to exploit that user/website and eventually server. When we have protection like this, bots will never get access. You guys just need to provide the username showing in the box and the answer of question (just some maths) as password , youwill be redirecting to wp-login page.
 
Please contact us if you have any doubts on it.


 

Mysql maintenance on packers.unisonplatform.c (Resolved) Medium

Affecting Server - packers (EU)

  • 10/17/2015 14:41 - 10/18/2015 18:19
  • Last Updated 10/18/2015 18:19

Hi,

The server DBMS have faced a sudden issue which led to the crash of  some databases on the server. We have already corrected this issue and currently we are restoring the crashed db's on the server.

7:59 PM Restoration is still in progress

1:22 AM Restoration is still on progress

13:40 PM Restoration is still on progress

15:41 PM  Final maintenance is going on. Every thing will be back online soon.

19:34 PM Final maintanenance is going on. Every thing will be back online soon.

08:30 PM Final maintanenance is going on. Every thing will be back online soon.

09:48 PM Final maintanenance is going on. Every thing will be back online soon.




- 2:29pm PST - Cleaning up and bringing back fully online.

Wp_attack (Resolved) Critical

Affecting Server - niners

  • 10/13/2015 13:35
  • Last Updated 10/18/2015 13:35

We have experienced wp_attack with the server and blocked the ip : 142.4.0.169

--------------------------------
[Tue Oct 13 14:31:06.623414 2015] [:error] [pid 12554:tid 139863422568192] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N6qLb@F0AADEK4@IAAADZ"]
[Tue Oct 13 14:31:09.761297 2015] [:error] [pid 12554:tid 139863600895744] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N7aLb@F0AADEK5BMAAADI"]
[Tue Oct 13 14:31:09.964888 2015] [:error] [pid 9672:tid 139863139342080] [client 142.4.0.169] ModSecurity: collection_store: Failed to write to DBM file "/tmp/ip": Invalid argument [hostname "kyisatree.org"] [uri "/wp-login.php"] [unique_id "Vh1N7aLb@F0AACXIaZEAAAB0"]
----------------------------
11:38 AM PDT

Maintanence in packers.unisonplatform.com (Resolved) Critical

Affecting Server - packers (EU)

  • 10/17/2015 09:42 - 10/17/2015 10:42
  • Last Updated 10/17/2015 10:42

10/17/2015 09:42    We are forced to do some maintenance in the server and the  maintenance is in progress. We are extremely sorry for the inconvenience caused.
                                The server will be back online soon.


10/17/2015 10:30    The maintanence has been completed.,the server is up now. Thanks for your cooperation.

Maintanence in cardinals.unisonplatform.com (Resolved) Critical

Affecting Server - cardinals

  • 10/17/2015 04:11 - 10/17/2015 05:12
  • Last Updated 10/17/2015 05:11

10/17/2015 04:11    Server needs an immediate reboot for unavoidable maintenance and we have rebooted the server. However it might take some time to get the server back online.
                                Thanks for your cooperation.


10/17/2015 04:45    The maintanence is still ongoing.   Thanks for your cooperation.

10/17/2015 05:00    The server has been successfully rebooted. Thanks for your cooperation.

Maintanence in colts.unisonplatform.com (Resolved) Critical

Affecting Server - Colts

  • 10/17/2015 04:14 - 10/17/2015 04:38
  • Last Updated 10/17/2015 04:37

10/17/2015 04:14      Server needs an immediate reboot for unavoidable  maintenance and we have rebooted the server. However it might take some time to get the server back online.
                                  Thanks for your cooperation.

10/17/2015 04:35     THe server has been successfully rebooted and the server is up now. Thanks for your cooperation.

kernel upgrade on the server dfw003 (Resolved) Critical

Affecting Server - texans

  • 10/17/2015 01:11 - 10/17/2015 01:31
  • Last Updated 10/17/2015 01:30

kernel upgrade on server on node server dfw003 on 11:10 PM

kernel upgrade on server dfw003 completed successfully.

kernel upgrade on the server dfw003 (Resolved) Critical

Affecting Server - R9WK

  • 10/17/2015 01:04 - 10/17/2015 01:30
  • Last Updated 10/17/2015 01:29

Kernel upgrade on the node server dfw003 on 11:10 PM

kernel upgrade on server dfw003 completed successfully.

Server maintence in ns100.eleven2.co (Resolved) Critical

Affecting System - ns100.eleven2.com

  • 10/15/2015 12:37 - 10/15/2015 14:31
  • Last Updated 10/15/2015 14:31

10/15/2015 10:37 Maintenence in ns100.eleven2.com. We are curently working on it.
10/15/2015 10:43 The server is backonline after maintenence.

Seems attack on colo4 (Resolved) Critical

Affecting Other - Seems attack on colo4

  • 10/13/2015 16:07 - 10/13/2015 16:38
  • Last Updated 10/13/2015 16:38

We are  currently facing attack on servers in colo4 dc.

2:12 PM PDT

servers are working fine now.

Performing fsck (Resolved) Critical

Affecting Server - golf

  • 10/12/2015 03:07 - 10/12/2015 03:54
  • Last Updated 10/12/2015 03:54

1:08 AM PDT we are doing fsck on /var partition

1:54 AM PDT fsck completed

Performing fsck (Resolved) Critical

Affecting Server - golf

  • 10/12/2015 02:12 - 10/12/2015 02:20
  • Last Updated 10/12/2015 02:20

12:15 AM PDT we are doing fsck on /var partition



12:19 AM PDT fsck postponed

Packet loss in ams servers (Resolved) Critical

Affecting Other - ams servers

  • 10/05/2015 02:56
  • Last Updated 10/08/2015 00:50

1:00 AM PDT  All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.

1:44 AM PDT we are still working on this. Please hold on for further updates.

2:45 AM PDT Packet loss on server has been fixed now and all the services are running fine.


7:51 AM Wednesday, 7 October 2015 experiecning  packet loss on the ams servers.

8:10 AM Wednesday, 7 October 2015 Issues are fixed and the serices are running fine.

2:52 PM Wednesday, 7 October 2015 All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.

3:14 PM Wednesday, 7 October 2015  Packet loss on server has been fixed now and all the services are running fine.

5:30 PM Wednesday, 7 October 2015  All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.

Packet loss on server has been already fixed  and all the services are running fine.

Swirch Upgrade (Resolved) Critical

Affecting Other - LA DC

  • 10/08/2015 00:12
  • Last Updated 10/08/2015 00:48

Wed Oct  7 22:14:32 PDT 2015

We will be upgrading our switch in LA DC. There is will be a down time of less than 30 minutes.

Wed Oct  7 22:48:17 PDT 2015

The switch upgrade has been completed and all servers is back online.

Core Router Reboot (Resolved) Critical

Affecting Other - LA DC

  • 10/05/2015 21:16
  • Last Updated 10/07/2015 16:59

We will be rebooting a core router in Los Angeles.  The downtime should be 5-10 minutes.

Packet loss in ams servers (Resolved) Critical

Affecting Other - ams servers

  • 10/06/2015 10:48 - 10/06/2015 17:38
  • Last Updated 10/06/2015 17:38

8:48 AM PDT All our ams servers are currently experiencing packet loss. We have contacted the dc. Please hold on for further updates.
9:40 AM PDT Our senior technicians are still working on it. Thank you for your co-operation.
11:30 AM PDT We are still working on resolving the issue. Thank you for your co-operation.
12:20 PM PDT We are still working on resolving the issue. We will keep you posted.
01:10 PM PDT Our DC technicians are working vigorously. Thank you for your co-operation.
02:00 PM PDT Our DC technicians are working vigorously. Thank you for your co-operation.
02:30 PM PDT Our DC technicians are still working on it. Thank you for your co-operation.
03:00 PM PDT The issue now resolved.

Thank you for your co-operation and understanding.

Backup4 Backup Server Rebuild (Resolved) Critical

Affecting Other - Backup4 (See Description for Server List)

  • 10/02/2015 16:21 - 10/05/2015 20:59
  • Last Updated 10/02/2015 16:13

Backup restores will be unable for roughly 24 hours while the Backup4 backup server has a RAID rebuild after a multiple harddrive failure.

The affected servers:

S4X8.unisonplatform.com
S8A7.unisonplatform.com
SR27.unisonplatform.com
alpha.unisonplatform.com
dfw001.unisonplatform.com
dfw007.unisonplatform.com
dfw008.unisonplatform.com
dfw009.unisonplatform.com
golf.unisonplatform.com
kilo.unisonplatform.com
panthers.unisonplatform
quebec.unisonplatform.com
r3nr.unisonplatform.com
zulu.unisonplatform.com
victor

delta

romeo

black2
yellow
green

fsck on the server . (Resolved) Critical

Affecting Server - R3NR

  • 09/28/2015 17:46
  • Last Updated 09/30/2015 19:55

3:47 PM initiated fsck on the server .

port 25 blocked in the server packers.unisonp (Resolved) Critical

Affecting Server - packers (EU)

  • 09/23/2015 10:50
  • Last Updated 09/23/2015 15:10

8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
1:50 PM PDT issue has been fixed and enabled back port 25

port 25 blocked in the server foxtrot.unisonp (Resolved) Critical

Affecting Server - foxtrot

  • 09/23/2015 10:41
  • Last Updated 09/23/2015 15:09

8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
12:50 PM PDT The spamming issue is reolved . Enabled back port 25 .

port 25 blocked in the server xray.unisonplat (Resolved) Critical

Affecting Server - xray

  • 09/23/2015 10:49
  • Last Updated 09/23/2015 14:34

8:44 AM PDT we have blocked the port 25 on the server due to massive spamming. All the outgoing mails are going from port 26 in server. Please use port 26 on the mail clients for smooth delivery of emails.
12:30 PM   resolved the spamming issue. changed the ports  back to 25.

Quota check on servers tampa, bills & buc (Resolved) Critical

Affecting Other - Tampa and Bucks

  • 09/22/2015 17:12
  • Last Updated 09/22/2015 17:45

Tampa, Bills and Bucks are currently offline running a quota check.

The quota checks are now completed.

Maintanence in xray.unisonplatform.com (Resolved) Critical

Affecting Server - xray

  • 09/21/2015 20:53
  • Last Updated 09/21/2015 21:18

09/21/2015 20:53   As part of an immediate maintenance needed for the server - xray.unisonplatform.com - we were forced to reboot the server. The maintenance is in progress and the server will be back online soon. Thanks for the cooperation.

09/21/2015 21:13   The server has sucessfully rebooted. Thanks for the cooperation.

Maintanence in uniform.unisonplatform.com (Resolved) Critical

Affecting Server - uniform (EU)

  • 09/21/2015 20:46
  • Last Updated 09/21/2015 20:57

09/21/2015 20:46   As part of an immediate maintenance needed for the server - uniform.unisonplatform.com - we were forced to reboot the server. The maintenance is in progress and the server will be back online soon. Thanks for the cooperation.

09/21/2015 20:46  The server has rebooted sucessfully. Thanks for the coorporation.

Kernel Upgrades and Reboots (Resolved) Critical

Affecting Other - AMS Datacenter

  • 09/21/2015 16:30 - 09/21/2015 19:24
  • Last Updated 09/21/2015 19:24

All servers and VPS in our AMS data center will be rebooted to apply a kernel upgrade.  Downtime should be minimal.

All reboots are completed and all servers are online.

Down for maintenance (Resolved) Critical

Affecting Server - Cavaliers (LAX)

  • 09/21/2015 00:36 - 09/21/2015 01:07
  • Last Updated 09/21/2015 00:36

For an emergency maintenance for the server - cavaliers.unisonplatform.com - we are forced to reboot the server to correct the quota issues.<br />The server will be back online very soon.<br /><br />Thanks for your co-operation

Down for maintenance (Resolved) Critical

Affecting Server - Warriors (LAX)

  • 09/21/2015 00:34 - 09/21/2015 01:07
  • Last Updated 09/21/2015 00:35

For an emergency maintenance for the server - warriors.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.

Thanks for your co-operation

Down for maintenance - nets.unisonplatform.co (Resolved) Critical

Affecting Server - Nets (LAX)

  • 09/21/2015 00:17 - 09/21/2015 00:35
  • Last Updated 09/21/2015 00:18

For an emergency maintenance for the server - nets.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.

Thanks for your co-operation

Down for maintenance - lions.unisonplatform.c (Resolved) Critical

Affecting Server - lions (LAX)

  • 09/20/2015 23:55 - 09/21/2015 00:09
  • Last Updated 09/20/2015 23:56

For an emergency maintenance for the server - lions.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.

Thanks for your co-operation

Down for maintenance - niners.unisonplatform. (Resolved) Critical

Affecting Server - niners

  • 09/20/2015 23:33 - 09/20/2015 23:55
  • Last Updated 09/20/2015 23:36

9:35 PM : Sunday, 20 September 2015: Pacific Time (PT)
For an emergency maintenance for the server - niners.unisonplatform.com - we are forced to reboot the server to correct the quota issues.
The server will be back online very soon.

Thanks for your co-operation

maintenance on celtics.unisonplatform.com (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 09/20/2015 06:04 - 09/20/2015 08:27
  • Last Updated 09/20/2015 08:27

4:05 AM PDT Maintainance on celtics.unisonplatform.com for correcting the quota issue.
Server will be back online soon.

5:17 AM PDT quota initialisation is still in progress.

6:25 AM PDT Maintenance has been completed. The server is up and running fine now.


maintenance on greens.unisonplatform.com (Resolved) Critical

Affecting Server - Green

  • 09/20/2015 06:06 - 09/20/2015 07:43
  • Last Updated 09/20/2015 07:42

4:05 AM PDT Maintainance on greens.unisonplatform.com for correcting the quota issue.
Server will be back online soon.

5:17 AM PDT quota initialisation is in progress.

5:39 AM PDT Maintenance is completed. The server is up and running fine now.

Maintanence in celtics.unisonplatform.com (Resolved) Critical

Affecting Server - lima

  • 09/17/2015 02:23 - 09/17/2015 05:16
  • Last Updated 09/17/2015 05:16

09/17/2015 02:23         As part of an immediate maintenance, we are forced to reboot the server now. The server will be back online very soon.

09/17/2015 03.17         The server maintenance is going on. The server will be back online very soon.

09/17/2015  04:13        The server reboot is sucessfully completed. Thanks for the corporation .

Maintanence in washington.unisonplatform.com (Resolved) Critical

Affecting Server - Washington (LAX)

  • 09/17/2015 00:29 - 09/17/2015 01:18
  • Last Updated 09/17/2015 01:17

09/17/2015 00:29       As part of an immediate maintenance, we are forced to reboot the server now. The server will be back online very soon.


09/17/2015 01:15       Maintenance has been completed and the server is back online.Now everything seems perfect. Thanks for the co-operation.

Easy Apache (Resolved) Critical

Affecting Server - zulu

  • 09/14/2015 23:48
  • Last Updated 09/15/2015 00:50

9:48 PM Easy Apache started
10:49 PM easy apache is over

Maintenance is going on server saints (Resolved) Critical

Affecting Server - saints

  • 09/12/2015 20:45
  • Last Updated 09/12/2015 22:31

6:46 PM PDT Maintenance is going on server
7:22 PM PDT Maintenance is under progress. Issue with the firewall, we have checking it.

8:09 PM PDT Maintenance is under progress. We will updated you once it is completed.
8:18 PM PDT Issue with the firewall has been fixed. server is up now. Now we are proceeding with the kernel upgrade.

Sat Sep 12 20:30:36 PDT 2015

Kernel upgrade has been completed. Server is online now and all the services are working fine

performing fsck on november.unisonplatform.co (Resolved) Critical

Affecting Server - november

  • 09/09/2015 00:38 - 09/10/2015 03:19
  • Last Updated 09/10/2015 03:19

10.39 PM  We are performinf fsck on /var parttition. Please hold on for further updates.

The mintenance has been completed


Maintenance on server r9wk.unisonplatform.com (Resolved) Critical

Affecting Server - R9WK

  • 08/28/2015 23:56 - 08/29/2015 01:49
  • Last Updated 09/10/2015 03:15

Aug 28 21:57:19 PDT -- A mintenance is needed on the server and we are starting this. We will update you the status through this thread.

Aug 28 11:45  PST  The mintenance has been completed. The server is back to online.

Maintenence in S8A7.unisonplatform.com (Resolved) Critical

Affecting Server - S8A7

  • 09/10/2015 02:30 - 09/10/2015 03:14
  • Last Updated 09/10/2015 03:14

09/10/2015 02:30 Maintenence on S8A7.unisonplatform.com

09/10/2015 03:15 S8A7.unisonplatform.com was down for the kernel upgarde and now it is back online on the new kernel.

Maintenence in S8A7.unisonplatform.com (Resolved) Critical

Affecting Server - S8A7

  • 09/05/2015 04:51 - 09/05/2015 06:16
  • Last Updated 09/05/2015 06:16

09/05/2015 04:51 Mintence in S8A7.unisonplatform.com. Server will be back  online soon.

09/05/2015 05:50 S8A7.unisonplatform.com is back online.

performing fsck on bengals.unisonplatform.com (Resolved) Critical

Affecting Server - bengals (LAX)

  • 09/02/2015 15:58 - 09/04/2015 10:19
  • Last Updated 09/04/2015 10:18

1:56 PM PST We have detected a file system error on / partition. We are performing fsck on the / partition now.

2:35 PM PST fsck still in progress.

3:14 PM PST fsck still in progress and is about to finish.

3:39 PM PST We have swapped out the raid card and updated the motherboard and bios firmware. fsck still undergoing.

5:23 PM PST fsck still in progress

5:39PM PST fsck is still in progress

07:15PM PST fsck is still in progress

8:07:15PM  PST  fsck is still in progress

8:51 PM PST  fsck is still in progress

9:30 PM PST  fsck is still in progress

10:17 PM PST fsck is still in progress

10:43 PM Fsck is still in progress. Meanwhile we are restoring data to new server. We will keep you posted.

11:28PM PST We have restored 34.2 GB so far.

12:41PM PST Restored 57GB so far.

2:12 AM PST  restored 90 GB so far.

5:04 AM PST restored 158G so far.

5:48 AM PST restored 173G so far.

7:43 AM  PST restored 211G so far.

9:49 AM PST restored  255G so far.

10:29 AM PST restored 258G so far

11:03 AM PST resored 259G so far

11:33 AM PST resored 260G so far

12:05 PM PST restored 267G so far

12:31 PM PST restored 271G so far

1:11 PM PST restored 286G so far

1:37 PM PST restored 293G so far

2:42 PM PST restored 311G so fart

3:19 PM PST restored 319G so far

3:46 PM PST restored 322G so far

4:27 PM PST restored 337G so far

5:14 PM PST restored 347G so far

5:59 PM PST restored 361G so far

6 :37 PM PST restored 371G so far

7 : 15 PM resrored 382G so far

8:18 PM restored 396G so far
9:20 PM PM restored 418G so far
10:13 PM restored 435G restored so far
10:55 PM restored 440G  so far
11:42 PM restored 457G so far
12:47 AM restord  463G so far
2:52 AM 498G stored so far

4:25AM Restored 481.3 GB

6:25AM Restoration is in progress

The restoration process has been completed successfully and the server is perfect now.

Thank you for your co-operation.


performing fsck on browns.unisonplatform.com (Resolved) Critical

Affecting Server - browns

  • 09/02/2015 15:54 - 09/02/2015 20:34
  • Last Updated 09/02/2015 20:34

1:56 PM PST We have detected a file system error on / partition. We are performing fsck on the / partition now.

2:35 PM PST fsck still in progress.

3:14 PM PST fsck still in progress and is about to finish.

3:39 PM PST We have swapped out the raid card and updated the motherboard and bios firmware. fsck still undergoing.

5:23 PM PST fsck still in progress

6:01 PM PST fsck is still in progress

6:32 PM PST fsck is completed and the server is up and running fine.

Server under maintainance (Resolved) Critical

Affecting Server - bengals (LAX)

  • 09/01/2015 23:21 - 09/02/2015 06:52
  • Last Updated 09/01/2015 23:23

The server is under maintiannace 9:23 PM

Maintanance in bears.unisonplatform.com (Resolved) Critical

Affecting Server - Bears (LAX)

  • 08/30/2015 23:16 - 08/31/2015 02:43
  • Last Updated 08/31/2015 02:43

9:16 PM PST  We are performing easyapache on bears.unisonplatform.com for security hardening.
10:48 PM PST easyapache is in progress.
12:42 AM PST easyapache successfully completed. Server is running fine.

Maintanance in ravens.unisonplatform.com (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 08/30/2015 03:01
  • Last Updated 08/30/2015 05:07

1:02 AM PST We are performing easyapache on ravens.unisonplatform.com for security hardening.

Maintainance on ravens.unisonplatform.com has completed. 3:07 AM

Disk space issue in ravens.unisonplatform.com (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 08/27/2015 18:22
  • Last Updated 08/28/2015 23:56

08/27/2015 18:22 We are working on the disk space issue of ravens.unisonplatform.com

Server Maintenence in bengals.unisonplatform. (Resolved) Critical

Affecting Server - bengals (LAX)

  • 08/27/2015 15:33
  • Last Updated 08/27/2015 15:55

08/27/2015 15:33 bengals.unisonplatform.com will go offline now for maintence. Will be back online very soon.

Server Maintenence in browns.unisonplatform.c (Resolved) Critical

Affecting Server - browns

  • 08/27/2015 15:42
  • Last Updated 08/27/2015 15:55

08/27/2015 15:42 browns.unisonplatform.com will go offline now for maintenence. Will be back online very soon.

Ongoing Attack (Resolved) Critical

Affecting Server - bengals (LAX)

  • 08/27/2015 15:30
  • Last Updated 08/27/2015 15:55

1:30pm PST - Server is currently under attack, we are working on bringing this back up as soon as possible
Resolved attack, back up

Ongoing Attack (Resolved) Critical

Affecting Server - browns

  • 08/27/2015 15:33
  • Last Updated 08/27/2015 15:55

1:30pm PST - Server is currently under attack, we are working on bringing this back up as soon as possible

Resolved attack, back up

Performing FSCK in the server golf.unison (Resolved) Critical

Affecting Server - golf

  • 08/25/2015 21:24 - 08/25/2015 22:15
  • Last Updated 08/25/2015 22:15

07:40 PM PST Performing FSCK on /var partition in the server golf.unison. The server is will be up shortly.

08:15 PM PST FSCK has been completed and the server is working fine now.

Drive replacement on juliet.unisonplatform.co (Resolved) Critical

Affecting Server - juliet

  • 08/25/2015 00:59
  • Last Updated 08/25/2015 01:43

Hi,

We are performing a drive replacement on the server juliet.unisonplatform.com and there should be a downtime of few minutes. We will upate the status

11:42 PM PST : The server is already up after the drive replacement.

performing fsck on r47e.unisonplatform.com (Resolved) Critical

Affecting Server - R47E

  • 08/22/2015 00:44
  • Last Updated 08/22/2015 05:11

10:44 PM PST  Performing fsck on r47e.unisonplatform.com

11:54 PM PST Fsck is still in progress

12:58
:22AM  File system check still ongoing on home partition

3:10 AM File system check has been completed. All the services are back online.

Datacenter Maintenance in Los Angeles (Resolved) Critical

Affecting Other - LA DC

  • 08/14/2015 17:10
  • Last Updated 08/18/2015 01:23

At 21:00 (9PM PST) Monday August 17, 2015, we will be performing a UPS maintenance..   At this time the UPS will be taken out of the loop and we will be on straight utility power at this time.  No downtime is expected.  The window is 4 hours, but we expect it will take approximately 2 hours to complete.

As of 23:22, the maintence has been completed.  No issues occured.

Quota maintenance in cardinals.unisonplatform (Resolved) Critical

Affecting Server - cardinals

  • 08/17/2015 00:52
  • Last Updated 08/17/2015 01:45

10:53 PM -- Quota maintenance on the server cardinals.unisonplatform.com has been started. We will update you the status.

Maintenace is completed and the server is back online.

Maintenance on colts.unisonplatform.com (Resolved) Critical

Affecting Server - Colts

  • 08/16/2015 23:09
  • Last Updated 08/17/2015 00:45

Starting maintenace for quota fix on colts server.

Maintenance is still under progress, will update the status shortly.

We are still working on fixing the quota issue and will keep you updated.

This has been successfully completed and the server is back online.

Server Maintenence in colts.unisonplatform.co (Resolved) Critical

Affecting Server - Colts

  • 08/16/2015 14:29 - 08/16/2015 15:04
  • Last Updated 08/16/2015 15:04

08/16/2015 14:29 We are performing a server maintenence in colts.unisonplatform.com. The server will be backonline soon.

08/16/2015 15:00 The maintenence is successfully completed. The server is back online.

Fsck on the server is initiated. (Resolved) Critical

Affecting Server - R3NR

  • 08/12/2015 18:52
  • Last Updated 08/12/2015 20:10

Fsck on the server is initiated./usr partion. The services will be down. 6:57 PM CST

the fsck is completed and the server is back online


e2host1003 reboot (Resolved) Critical

Affecting Server - lions (LAX)

  • 08/11/2015 00:17 - 08/11/2015 02:12
  • Last Updated 08/11/2015 01:34

08/11/2015 00:17 We're rebooting e2host1003 to attach new backup drive. The server will be unreachable for a few minutes.

We are still working on it and will update you once it is completed.

Server is under maintenance. we will keep you updated.


Maintenance is going on server r9wk.unisonpla (Resolved) Critical

Affecting Server - R9WK

  • 08/09/2015 00:01 - 08/09/2015 05:57
  • Last Updated 08/09/2015 05:57

Hi,

Maintenance is going on server r9wk.unisonplatform.com. We will let you know the details shortly.

08/08/2015

Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.

08/08/2015 23:25:09


Maintenance is currently going on server r9wk.unisonplatform.com. We will keep you updated.

08/09/2015 0:39:58

Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.

01:42:25

2:53 AM PST  Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.

3:39 AM PST Maintenance is going on server r9wk.unisonplatform.com. We will update the details once it is completed.



3:56 AM PST Maintance has been completed. The server is up and running fine.

performing fsck on sr27.unisonplatform.com (Resolved) Critical

Affecting Server - SR27

  • 08/08/2015 06:38 - 08/08/2015 08:26
  • Last Updated 08/08/2015 08:26

4:39 AM PST This is to inform you that a filesystem check has been iniitated

5:56 AM PST fsck still in progress

6:25 AM PST fsck has been completed. Server is up and running fine now.

performing fsck on r9wk.unisonplatform.com (Resolved) Critical

Affecting Server - R9WK

  • 08/06/2015 07:46 - 08/06/2015 07:54
  • Last Updated 08/06/2015 07:53

5:48 AM PST performing fsck on r9wk.unisonplatform.com
5:52 AM PST fsck completed on r9wk.unisonplatform.com. server is up and running fine now.


Disk Space issues (Resolved) Critical

Affecting Server - R9WK

  • 08/04/2015 14:29
  • Last Updated 08/04/2015 15:00

The server is under maintainace for correcting disk space isseus. 2:30 PM. We will let you know the details. Please hold on.
Maintainence is complete .The server is back online


Kernel Upgrade (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 08/04/2015 13:44
  • Last Updated 08/04/2015 13:59

A Kernel upgrade is initiated on the server 1:44 PM
Kernel upgrade has succesfully completed

Kernel Upgrade (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 08/04/2015 13:43 - 08/04/2015 13:58
  • Last Updated 08/04/2015 13:58

A Kernel upgrade is initiated on the server 1:44 PM CST
Kernel upgrade has succesfully completed

Kernel Upgrade (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 08/04/2015 13:19 - 08/04/2015 13:42
  • Last Updated 08/04/2015 13:42

A Kernel  upgrade is inititated on the server. 1:20AM
Kernel upgarde suceesfully completed

Kernel Upgrade (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 08/04/2015 13:21 - 08/04/2015 13:43
  • Last Updated 08/04/2015 13:42

A Kernel upgrade is initiated on the server 1:20 PM CST
Kernel upgarde suceesfully completed .

maintenance going on on Asia servers (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 07/30/2015 00:14 - 08/07/2015 11:42
  • Last Updated 07/30/2015 01:55

Hi,

Maintainance is going on server yankee.unisonplatform.com. We will update you the details soon.

It was a netwok issue . Now it is resolved 12:40 AM 

01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;

http://www.iinet.net.au/status/

Maintenance is going on Asia servers. (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 07/30/2015 00:23 - 07/30/2015 05:47
  • Last Updated 07/30/2015 01:54

Hi,

Maintainence is going on the server vikings.unisonpaltform.com We will let you know the details shortly. 12:26 AM CST

It was a network issu Now it is resolved : 12 45 AM CST

01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;

http://www.iinet.net.au/status/

Maintenance on Asia servers. (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 07/30/2015 00:20 - 07/30/2015 05:47
  • Last Updated 07/30/2015 01:53

Maintainence is going on the sever Eagles.unisonplatform.com . We will let you know the details shortly. 12:20 AM

It was a network issue. Now it is resloved. 12:45 AM

01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;

http://www.iinet.net.au/status/

Maintenance going on server gladiator (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 07/30/2015 00:17 - 07/30/2015 05:47
  • Last Updated 07/30/2015 01:53

Hi,

Maintenance is going on server gladiator.unisonplatform.com. We will let you know the details shortly.

It was a network issue. Now it is resolved. 12:40 AM

01:40AM : Unfortunately it appears there is a network issue with iinet. Your servers are accessible from other locations but apparently not from yours. As the issue is outside of our network, unfortunately we have no control over this down time.
I was able to find this status page on their site;

http://www.iinet.net.au/status/

Maintenance is going on (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 07/30/2015 00:16 - 07/30/2015 05:47
  • Last Updated 07/30/2015 01:00

miaintanence in the server is going on 12 :19 AM

It was a network issue. Now it is resolved. 12 :40 AM

Maintenance is going on the Asia servers. (Resolved) Critical

Affecting Server - Knicks (ASIA)

  • 07/30/2015 00:28 - 07/30/2015 05:47
  • Last Updated 07/30/2015 00:46

Hi,

Maintainence is going on the server Knicks.unisonplatform.com . We will let you know the details hortly. 12 :30 AM
It was a netwok issue. It is now resolved. 12 : 45 AM

DDOS in Amsterdam (Resolved) Critical

Affecting Other - AMS Datacenter

  • 07/29/2015 18:09 - 07/29/2015 20:18
  • Last Updated 07/29/2015 18:42

Out Amsterdam location is currently being hit with a DDOS attack.  We will post further updates shortly.

Update 6:41 pm CST :
ETA 20 minutes to resolve any remaining network issues.

Update: 6:42 pm CST:

The issues are now resolved.

Please upgrade wordpress on ravens.unisonplat (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 07/29/2015 13:43 - 08/07/2015 11:42
  • Last Updated 07/29/2015 13:55

11:47 AM PST Recently we are facing large number of wordpress attacks to various domains on the server. The attack are from different IPs so that it will be difficult to control. Wordpress have addressed its bugs on the latest versions and we will  suggest everyone to upgrade wordpress. Please upgrade wordpress on  domains on the server ravens.unisonplatform to prevent heavy wordpress attack.


Taking down server r9wk.unisonplatform.com (Resolved) Critical

Affecting Server - R9WK

  • 07/27/2015 22:44
  • Last Updated 07/27/2015 23:26

Mon Jul 27 20:42:29 PDT 2015

We are taking down server r9wk.unisonplatform.com for quote re initialization. We will keep you posted.

Mon Jul 27 21:23:56 PDT 2015

The server is back online and everything is fine now.

File system check (Resolved) Critical

Affecting Server - SR27

  • 07/26/2015 02:56 - 07/26/2015 10:22
  • Last Updated 07/26/2015 10:22

This is to inform you that a filestystem check has been iniitated 2:58 AM CST

                                                                                      

file system check is currently on progress    4:33 AM CST 

The file system check is still going on. The serever will be soon back online.  5:03 AM CST

The file system check has been completed successfully. 7:30 AM CST

fsck on golf (Resolved) Critical

Affecting Server - golf

  • 07/24/2015 05:20 - 07/24/2015 23:42
  • Last Updated 07/24/2015 23:42

07/24/2015 05:20. Currently running fsck in /var on golf since it got readonly.

07/24/2015 06:05. We are still working on it.

07/24/2015 06:40. The file system check is still going on. It will be over soon.

07/24/2015 07:20. We are still working on it.

FSCK is still in progress and will update the status shortly.

11:00 AM PST FSCK is on going in the server.

02:35 PM PST FSCK is currently undergoing.

06:30 PM PST Once FSCK has been completed, still  the /var partition has some issues, so we are restoring /var partition from r1soft.
7:40 PM : PST Restoring has completed we are verifying all the services.
9:41 PM PST Verification is completed and the server is online. 

/' partition has been filled in the serv (Resolved) Critical

Affecting Server - Washington (LAX)

  • 07/24/2015 18:36 - 07/24/2015 20:39
  • Last Updated 07/24/2015 20:39

04:00 PM PST   '/' partition has been filled in the server. Exim is currently stopped. We are working on this.

06:40 PM PST  The issue has been fixed now.

Quota check on the server (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 07/21/2015 23:35 - 07/24/2015 13:22
  • Last Updated 07/24/2015 13:22

11:35 PM Tuesday, Central Time (CT): We are performing quota check on the server. Please hold on for further updates.

11:20 AM PST Quota check has been completed.

Server Maintenence in s8a7 (Resolved) Critical

Affecting Server - S8A7

  • 07/24/2015 05:25 - 07/24/2015 13:09
  • Last Updated 07/24/2015 13:09

07/24/2015 05:25.As part of server maintenance, s8a7 is forced to take down offline. It will be over soon and server will be back online.

07/24/2015 06:05. We are still working on it.

07/24/2015 06:40. The file system check is still going on. It will be over soon.


07/24/2015 07:20. We are still working on it.

Chassis swap is in progress and the ETA is around 1 hour.

11:00 AM PST We are currently running FSCK in the server

11:10 AM PST FSCK has been completed. Server is up now.

File system check (Resolved) Critical

Affecting Server - R9WK

  • 07/24/2015 00:09 - 07/24/2015 01:50
  • Last Updated 07/24/2015 01:50

This ts to inform that a file system check is currenly on the server 12:11 AM CST
file system check is completed

Maintenance on R3NR (Resolved) Critical

Affecting Server - R3NR

  • 07/19/2015 01:31
  • Last Updated 07/21/2015 23:37

1:31 AM Sunday, Central Time (CT)  Server is currently down and our senior admins are working on it. Please hold on for further updates

01:33 AM Sunday,Central Time (CT) Our senior admin is still working on it. We will be resolving it soon.

Issue has been resolved



Apache down in the server SB5Y. (Resolved) Critical

Affecting Server - SB5Y

  • 07/21/2015 11:42 - 07/21/2015 15:09
  • Last Updated 07/21/2015 15:09

08:45 AM PST Apache down in the server. We are currently working on it.

09:20 AM PST We are currently working this with cPanel team and ClouldLinux team. This will be resolved as soon as possible.

10:27 AM PST We are currently performing a cPanel upgrade on the server. and will update you the status shortly.

12:30 PM PST The issue with "YUM" has been fixed. Currently we are performing easyapache on the server to solve the issue with apache.

01:00 PM PST The issue has been fixed now and the apache is up now.

fsck on r3nr server (Resolved) Critical

Affecting Server - R3NR

  • 07/18/2015 08:22 - 07/18/2015 16:23
  • Last Updated 07/18/2015 16:23

Fsck on /var of r3nr server and its in progress . We will update you the status as soon as it is completed.

We are still working on the issue and will update you as soon as the issue is fixed.

2:21 PM PST file system check of /var is completed. server is running fine.


Flashcache on the server (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 07/18/2015 03:14 - 07/18/2015 08:25
  • Last Updated 07/18/2015 03:14

Sat Jul 18 01:24:06 PDT 2015 We are enabling flashcache on the server. Please hold on for further updates.



Flashcache on the server (Resolved) Critical

Affecting Server - Nets (LAX)

  • 07/18/2015 03:13 - 07/18/2015 08:25
  • Last Updated 07/18/2015 03:13

Sat Jul 18 01:24:06 PDT 2015: We are enabling flashcache on the server. Please hold on for further updates.


Flashcache on the server (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 07/18/2015 01:18
  • Last Updated 07/18/2015 03:13

Sat Jul 18 00:15:38 PDT 2015: We are enabling flashcache on the server. Please hold on for further updates.



1:12 AM Saturday, Pacific Time (PT)  This has been completed.


Kernel upgrade (Resolved) Critical

Affecting Server - R3NR

  • 07/18/2015 00:33
  • Last Updated 07/18/2015 01:18

12:38 AM Saturday, Central Time (CT)    We are performing kernel  upgrade on the server. Please hold on for further updates.


1:17 AM Saturday, Central Time (CT)  This has been completed.


fsck in r3nr.unisonplatform.com (Resolved) Critical

Affecting Server - R3NR

  • 07/16/2015 19:26 - 07/16/2015 21:03
  • Last Updated 07/16/2015 21:03

5:27 PM PST  performing fsck in the server r3nr.unisonplatform.com

6 20:44:48 CDT  FSCK is still in progress

Jul 16 21:02:42 CDT 2015  FSCK completed



Singapore (Resolved) Critical

Affecting Other - Singapore Datacenter

  • 07/14/2015 16:04
  • Last Updated 07/15/2015 09:46

2:05pm PDT - We are currently experiencing network issues at our Singapore Datacenter are are working with staff to resolve this issue.

2:13pm PDT - Issue has been resolved, will follow up.

Rebooting the server ravens.unisonplatform.co (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 07/14/2015 01:34 - 07/14/2015 05:26
  • Last Updated 07/14/2015 04:54

Tue Jul 14 00:31:16 PDT 2015  --  Rebooting the server ravens.unisonplatform.com for completing flashcache implementation.

This has been completed already and we are sorry for the delay in informing.

Flashcache implementation on server ravens (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 07/12/2015 02:48 - 07/12/2015 05:51
  • Last Updated 07/12/2015 05:51

Sun Jul 12 01:44:21 PDT 2015 --Performing flashcache implementaion on the server ravens.unisonplatform.com. We will update you the status.

This has been completed

Maintanance in rockets.unisonplatform.com (Resolved) Critical

Affecting Server - Rockets (LAX)

  • 07/12/2015 02:15 - 07/12/2015 02:35
  • Last Updated 07/12/2015 02:35

12:16 AM PST Maintanance in rockets.unisonplatform.com
12:35 AM PST completed

Maintanance in jaguars.unisonplatform.com (Resolved) Critical

Affecting Server - jaguars

  • 07/12/2015 01:58 - 07/12/2015 02:09
  • Last Updated 07/12/2015 02:09

11:58 PM PST maintanance in  jaguars.unisonplatform.com
12:08 AM PST maintanance is completed

Maintanance in chiefs.unisonplatform.com (Resolved) Critical

Affecting Server - chiefs

  • 07/12/2015 01:23 - 07/12/2015 02:02
  • Last Updated 07/12/2015 02:01

11:24 PM PST we are performing kernel upgrade on chiefs.unisonplatform.com
11:58 PM PST this has been completed

Maintanance in washington.unisonplatform.com (Resolved) Critical

Affecting Server - Washington (LAX)

  • 07/12/2015 01:25 - 07/12/2015 02:01
  • Last Updated 07/12/2015 02:00

11:24 PM PST we are performing kernel upgrade on washington.unisonplatform.com11:58 PM
11:58 PM PST completed

Kernel upgrade on node server. (Resolved) Critical

Affecting Server - Rockets (LAX)

  • 07/11/2015 05:10 - 07/11/2015 06:32
  • Last Updated 07/11/2015 06:32

This is to let you know that a kernel upgrade is initiated on the node server e2host1007. 5:09 AM CST

Maintaince is still on progress. 6:11 AM CST

Maintainace is over 6:31 AM CST.


Kernel upgrade on node server. (Resolved) Critical

Affecting Server - jaguars

  • 07/11/2015 05:03 - 07/11/2015 06:33
  • Last Updated 07/11/2015 06:31

This is to let you know that the a kenel upgrade is initiated on the node server e2host1007 5:09 AM CST.

Maintainacne is still on progress 6:11 AM CST 

The maintainance is over . 6:31 AM CST 


Maintanance in cardinals.unisonplatform.com (Resolved) Critical

Affecting Server - cardinals

  • 07/11/2015 03:22 - 07/11/2015 06:25
  • Last Updated 07/11/2015 06:24

1:23 AM PST  Maintanance in cardinals.unisonplatform.com

2.10 AM PST Maintanance has been completed

Maintanance in colts.unisonplatform.com (Resolved) Critical

Affecting Server - Colts

  • 07/11/2015 03:25 - 07/11/2015 06:23
  • Last Updated 07/11/2015 06:23

1:23 AM PST Maintanance in  colts.unisonplatform.com

2:10 AM PST Maintanance has been completed

maintanance in bengals (Resolved) Critical

Affecting Server - bengals (LAX)

  • 07/11/2015 00:49 - 07/11/2015 06:22
  • Last Updated 07/11/2015 06:22

10:52 PM PST There is some maintanance in the server bengals.unisonplatform.com going on from  10:52 PM

12:10 AM PST Quota initialization is on progress.

02:15 AM PST Maintanance has been completed

Maintenance in chiefs.unisonplatform.com (Resolved) Critical

Affecting Server - chiefs

  • 07/11/2015 01:30 - 07/11/2015 05:08
  • Last Updated 07/11/2015 05:08

11.30 PM PST Maintenance in chiefs.unisonplatform.com

03.05 AM PST Maintenance has been completed.

Maintenance in washington.unisonplatform.com (Resolved) Critical

Affecting Server - Washington (LAX)

  • 07/11/2015 01:32 - 07/11/2015 05:07
  • Last Updated 07/11/2015 05:07

11.30 PM PST Maintenance in washington.unisonplatform.com

03:05 AM PST Maintenance has been completed.

Maintenance in bears.unisonplatform.com (Resolved) Critical

Affecting Server - Bears (LAX)

  • 07/11/2015 02:33 - 07/11/2015 05:06
  • Last Updated 07/11/2015 05:06

12:05 AM PST Maintenance in bears.unisonplatform.com

03:05 AM PST Maintenance has been completed.

Maintenance in falcons.unisonplatform.com (Resolved) Critical

Affecting Server - falcons (LAX)

  • 07/11/2015 02:34 - 07/11/2015 05:05
  • Last Updated 07/11/2015 05:05

12:05 AM PST Maintenance in falcons.unisonplatform.com

03:05 AM PST Maintenance has been completed.

Maintanance in rams.unisonplatform.com (Resolved) Critical

Affecting Server - Rams

  • 07/11/2015 04:52 - 07/11/2015 05:01
  • Last Updated 07/11/2015 05:01

2:52 AM PST we are performing fscheck due to some file system error in the server.

3:00 AM PST fscheck completed

Maintenance in nets.unison (Resolved) Critical

Affecting Server - Nets (LAX)

  • 07/11/2015 01:11 - 07/11/2015 01:22
  • Last Updated 07/11/2015 01:21

11:15 PM PST  Maintenance in nets.unisonplatform

11:25 PM PST  Maintenance has been completed

Maintenance in celtics.unisonplatform.com (Resolved) Critical

Affecting Server - Celtics (LAX)

  • 07/11/2015 01:14 - 07/11/2015 01:22
  • Last Updated 07/11/2015 01:21

11:15 PM PST  Maintenance in celtics.unisonplatform.com

11:25 PM PST  Maintenance has been completed.

Maintainance. on yankee server. (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 07/03/2015 07:01 - 07/03/2015 07:31
  • Last Updated 07/03/2015 07:30

The servee is under mainatainace. 5:00 AM PST.
The server is back on. Maintainance is completed.

arrow.unisonplatform.com server is down due t (Resolved) Critical

Affecting Other - maintenance

  • 07/01/2015 02:38 - 07/01/2015 02:54
  • Last Updated 07/01/2015 02:54

<strong>12:00 PM PST: arrow.unisonplatform.com server is down due to maintenance.</strong>

Maintenance has been completed and the server is up now.

FS error in server golf (Resolved) Critical

Affecting Server - golf

  • 06/28/2015 09:37 - 06/28/2015 10:54
  • Last Updated 06/28/2015 10:54

07:00 AM PST: We have encountered FS error in golf server. Currently performing FSCK.

08:30 AM PST:  We are currently running FSCK in the server.

08:50 AM PST: FSCK has been completed and server is back to online.

VPS Update for AMS (Resolved) Critical

Affecting Other - AMS VPS001

  • 06/23/2015 17:09
  • Last Updated 06/23/2015 17:25

3:10pm PDT - Updating Kernal, will be bringing server down for a moment to update kernal.

3:25pm PDT - Complete

Importance of Wordpress version upgrade (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 06/06/2015 02:28
  • Last Updated 06/23/2015 17:09

Updated on 06/06/2015 02:28

All clients using a Wordpress blog are recommended to upgrade to the latest Wordpress version asap.  There is a critical security update.  Full deatils can be found at https://wordpress.org/news/2015/05/wordpress-4-2-2/. Due to wordpress vulnerability server is facing spamming issues.  Please upgrade wordpress version within 24 hours, otherwise we will take necessery actions.



Issues with golf server (Resolved) Critical

Affecting Server - golf

  • 06/18/2015 02:30 - 06/18/2015 05:31
  • Last Updated 06/18/2015 02:32

We are facing few issues with golf server. We are working on the issue and will update the status shortly.

Packet loss in server (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 06/18/2015 01:29
  • Last Updated 06/18/2015 01:47

We are experiencing packet loss from the server and is working on resolving the issue with highest priority. We will provie an update with the status shortly.

The issue is resolved now and the server is working fine.

Kernel upgrade (Resolved) Critical

Affecting Server - sierra

  • 06/17/2015 16:31
  • Last Updated 06/17/2015 16:52

Hi,

Wed Jun 17 16:31:49 CDT 2015--- We are doing kernel upgrade on the server and we will let you know once the task is completed.

Wed Jun 17 16:46:53 CDT 2015---Kernel Upgrade has been completed and server is runnning on the new kernel.


Packet loss in server (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 06/15/2015 10:42
  • Last Updated 06/15/2015 10:58

There is packet loss in server. We are working on it and will update the status shortly.

The server is okay now.

Packet loss in server (Resolved) Critical

Affecting Server - yankee (ASIA)

  • 06/15/2015 10:42
  • Last Updated 06/15/2015 10:58

There is packet loss in server. We are working on it and will update the status shortly.

The server is okay now.

Packet loss in server (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 06/15/2015 10:42
  • Last Updated 06/15/2015 10:58

There is packet loss in server. We are working on it and will update the status shortly.

The server is okay now.

Packet loss in server (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 06/15/2015 10:42
  • Last Updated 06/15/2015 10:57

There is packet loss in server. We are working on it and will update the status shortly.

The server is okay now.

Packet loss in server (Resolved) Critical

Affecting Server - Bulls (ASIA)

  • 06/15/2015 10:40
  • Last Updated 06/15/2015 10:57

There is packet loss in server. We are working on it and will update the status shortly.

The server is okay now.

quota check in r9wk.unisonplatform.com (Resolved) Critical

Affecting Server - lima

  • 06/13/2015 06:14 - 06/13/2015 07:04
  • Last Updated 06/13/2015 06:18

04:15:36 PDT 2015 We are currently performing quota check in r9wk.unisonplatform.com

s8a7 fs error in /home (Resolved) Critical

Affecting Server - S8A7

  • 06/08/2015 04:57
  • Last Updated 06/08/2015 07:04

There is fs error in home partition of s8a7 sever. We are going to run fsck in home partition.

FSCK is still in progress and will keep you updated with the status.

FSCK is completed and sever is working fine now.

server issues on echo.unisonplatform.com (Resolved) Critical

Affecting Server - echo

  • 06/07/2015 20:32
  • Last Updated 06/07/2015 22:26

6:37 PM PDT -- echo.unisonplatform.com: server is facing some issues. We are working on it.

Sun Jun  7 19:35:31 PDT 2015

The datacenter says the server has a dead Power supply. They are going to replace it now.  ETA is 20-30 minutes. We will keep you posted.

Sun Jun  7 20:10:01 PDT 2015

The datacentre is replacing the Power supply. We will keep you posted.

Sun Jun  7 20:24:50 PDT 2015

The Power supply cable has been replaced and the server is back online. Thank you for the cooperation.

Down for maintenance (Resolved) Critical

Affecting Server - vikings (ASIA)

  • 06/06/2015 10:30 - 06/06/2015 10:45
  • Last Updated 06/06/2015 11:48

We are doing maintenance on the server. Kindly co-operate.

Down for maintenance (Resolved) Critical

Affecting Server - eagles (ASIA)

  • 06/06/2015 10:30 - 06/06/2015 10:45
  • Last Updated 06/06/2015 11:48

We are doing maintenance on the server. Kindly co-operate.

Kernel up-gradation. (Resolved) Critical

Affecting Server - echo

  • 06/05/2015 04:31 - 06/05/2015 04:45
  • Last Updated 06/05/2015 04:33

Hi,

We are rebooting the sever for kernel upgradation pupose.

Your co-operations is much appreciated.


Thank you.

Server Issues (Resolved) Critical

Affecting Server - echo

  • 06/05/2015 00:37 - 06/05/2015 05:08
  • Last Updated 06/05/2015 00:38

Server is currently facing some issue. We are working on it.


echo.unisonplatform.com (Resolved) Critical

Affecting Server - echo

  • 06/04/2015 10:03
  • Last Updated 06/04/2015 12:12

echo.unisonplatform.com: server is facing some issues. We are working on it

Maintenance is still under progress and will provide an update shortly.

Maintenance is completed and the server is back online.

Rebooting server for maintenance (Resolved) Critical

Affecting Server - Colts

  • 06/01/2015 03:34
  • Last Updated 06/02/2015 21:16

Hi,
As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum.

8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly. 

Server bare-metal restoration is still in progress, we will keep you update through this forum.

10:50am PDT -This is to update you that the restoration is still ongoing and we will keep you updated.

2:40pm PDT - The restore is still in progress and we will update the status.

3:32pm PDT - This is to inform that the restoration still takes place. Kindly hold on

6:11 PM PDT - The restoration is still in progress. We will keep you updated.

06:49 PM PDT - The restoration is still in progress. We will keep you updated.

07:55 PM PDT -  The restoration of 247 GB Has been completed. Please kindly hold on.

09:45 PM PDT - The restoration of 313 G has been completed. Please kindly hold on.

10:13 PM PDT - The restoration of 346 G has been completed. Please kindly hold on.

11:18 PM PDT - The restoration of 384 G has been completed. Please kindly hold on.

12:22 PM PDT - The restoration of 409 G has been completed. Please kindly hold on.

01:13 AM PDT - The restoration of 424 G has been completed. Please kindly hold on.

05:08 AM PDT - The restoration of 511 G has been completed . Please Kindly hold on.

9:53 AM PDT -  Currently 628G has been restored and the restoration is still in progress. Please hold on for updates.

11:05 AM Hi,

6/2/2015:

8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly. 

Server bare-metal restoration is still in progress, we will keep you update through this forum.

10:50am PDT -This is to update you that the restoration is still ongoing and we will keep you updated.

2:40pm PDT - The restore is still in progress and we will update the status.

3:32pm PDT - This is to inform that the restoration still takes place. Kindly hold on

6:11 PM PDT - The restoration is still in progress. We will keep you updated.

06:49 PM PDT - The restoration is still in progress. We will keep you updated.

07:55 PM PDT -  The restoration of 247 GB Has been completed. Please kindly hold on.

09:45 PM PDT - The restoration of 313 G has been completed. Please kindly hold on.

10:13 PM PDT - The restoration of 346 G has been completed. Please kindly hold on.

11:18 PM PDT - The restoration of 384 G has been completed. Please kindly hold on.

12:22 PM PDT - The restoration of 409 G has been completed. Please kindly hold on.

01:13 AM PDT - The restoration of 424 G has been completed. Please kindly hold on.

05:08 AM PDT - The restoration of 511 G has been completed . Please Kindly hold on.

9:53 AM PDT -  Currently 628G has been restored and the restoration is still in progress. Please hold on for updates.

11:05 AM PDT -Currently 654G has been restored and the restoration is still in progress. Please hold on for updates.

12:36 PM PDT -Currently 680G has been restored and the restoration is still in progress. Please hold on for updates.

2:32 PM PDT -Currently 708G has been restored and the restoration is still in progress. Please hold on for updates.

07:15 PM PDT - Restore has been completed and server is currently working fine.




Rebooting server for maintenance (Resolved) Critical

Affecting Server - lima

  • 06/01/2015 03:35
  • Last Updated 06/01/2015 11:17

Hi,
As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum. 

Hi,

We have re-scheduled this to next off peak hours, we will let you know when we try to do this reboot. Now I am closing this.

Rebooting server for maintenance (Resolved) Critical

Affecting Server - cardinals

  • 06/01/2015 06:12
  • Last Updated 06/01/2015 11:06

Hi,
As addressed in the network thread, we have been performing maintainence on the flashcache under the LVM. All on a sudden the server went offline followed by a kernel panic. Since it was an unclean shutdown the filesystem of the LVM got corrupted (Bad filesystem error). We have failed to recover the corrupted file system, and we are on emergancy restoration of the file system from the idera most recent backup. Unfortunately there is no ETA, we will keep you update the progress through the forum. 

8:31am PDT - We are currently restoring the server, please allow sometime so we may do this properly.

Server is back online, and all services are rrunning properly. We have monitored server for the past 1 hour and no issues reported so far. Now we are closing this thread.

Kernel upgrade (Resolved) Critical

Affecting Server - Green

  • 06/01/2015 01:17
  • Last Updated 06/01/2015 01:19

Hi,

We are rebooting the server for kernel upgrade. We will let you know once the task is completed.


This has been completed.

Migration of server green.unisonplatform.com (Resolved) Critical

Affecting Server - Green

  • 05/29/2015 21:17
  • Last Updated 05/30/2015 01:46

Hi,

We are migrating the server green.unisonplatform.com from the current node to a new one and we are taking down the services during this time. We will update you the status.

This has been completed.

File system check on server s4t9.unisonplatfo (Resolved) Critical

Affecting Server - S4T9

  • 05/29/2015 01:40 - 05/29/2015 13:56
  • Last Updated 05/29/2015 13:55

Hi

The /usr partition on the server have file system errors and we are currently performing a files system check on the partition.

FSCK is still going on. We will keep you updated.

The server is still undergoing  File system check. We will keep you updated regarding the status.


File system check is in progress. We will keep you updated.

resolved

file system maintainace on server golf.unison (Resolved) Critical

Affecting Server - golf

  • 05/29/2015 12:21 - 05/29/2015 19:26
  • Last Updated 05/29/2015 12:22

We are performing file system maintaince on the server golf.unisonplatform.com.


Round cube Issue (Resolved) Critical

Affecting Server - Nets (LAX)

  • 05/22/2015 09:11
  • Last Updated 05/29/2015 07:16

Hi,

Currently we are facing an issue with round cube. We are trying to fix this issue. Please hold on for further updates.

The issue has been corrected.


Rebooting server chiefs.unisonplatform.com fo (Resolved) Medium

Affecting Server - chiefs

  • 05/24/2015 21:44
  • Last Updated 05/24/2015 22:25

Hi,

We are rebooting the server chiefs.unisonplatform.com for quota maintenance.

Hi,

This has been completed.

Emergency maintenance in the Datacenter (Resolved) Critical

Affecting Other - LA DC CLIENTS

  • 05/20/2015 08:53 - 05/20/2015 14:58
  • Last Updated 05/20/2015 11:13

Wed May 20 06:35:53 PDT 2015

There was an emergency maintenance in the Datacenter that have resulted in the server reboots.

We apologize for the inconvenience caused.

The servers will be online shortly.

Email message (Resolved) Critical

Affecting System - Email

  • 05/19/2015 11:11 - 05/19/2015 14:22
  • Last Updated 05/19/2015 11:12

We are aware of a known issue with our email systems and are currently working on resolving this as we speak, expect full return of email shortly!

Mysql maintenance on nets.unisonplatform.com (Resolved) Critical

Affecting Server - Nets (LAX)

  • 05/16/2015 04:46 - 05/16/2015 10:56
  • Last Updated 05/16/2015 10:56

Hi,

We are performing a mysql maintenance on nets.unisonplatform.com. We will update you once it is complted.


Hi,

Issue has been resolved.


Kernel Upgrades (Resolved) Critical

Affecting Other - EU Servers

  • 05/15/2015 18:33 - 05/15/2015 19:10
  • Last Updated 05/15/2015 18:35

The following servers will be rebooted to apply important kernel upgrades:

 patriots.unisonplatform.com
foxtrot.unisonplatform.com
xray.unisonplatform.com

The downtime should not exceed 5-10 minutes.

Scheduled Kernel Upgrades (Resolved) Critical

Affecting Other - Europe Servers

  • 05/13/2015 18:32 - 05/13/2015 19:22
  • Last Updated 05/13/2015 19:22

The following servers will be rebooted to apply kernel upgrades:<br /><br /> <p>packers.unisonplatform.com<br />dolphins.unisonplatform.com<br />bills.unisonplatform.com<br />tampa.unisonplatform.com<br /><span style="font-size: 10px;">bucks.unisonplatform.com<br /><br />The total downtime should not exceed 5-10 minutes.</span></p>

Update:

All upgrades are now complete.

rebooting raiders.unisonplatform.com (Resolved) Critical

Affecting Server - lima

  • 05/12/2015 23:48 - 05/13/2015 03:41
  • Last Updated 05/12/2015 23:49

Hi,

Rebooting raiders.unisonplatform.com for kernel upgrade.


rebooting e2host1003.unisonplatform.com (Resolved) Critical

Affecting Server - lima

  • 05/12/2015 22:21 - 05/12/2015 22:51
  • Last Updated 05/12/2015 22:45

Hi,

We are going to reboot the server e2host1003.unisonplatform.com for kernel upgrade.



rebooting e2host1002.unisonplatform.com (Resolved) Critical

Affecting Server - lima

  • 05/12/2015 21:56 - 05/12/2015 22:22
  • Last Updated 05/12/2015 21:59

Hi,

We are going to reboot the server e2host1002.unisonplatform.com for kernel upgrade.

Important Wordpress Security Update (Resolved) Critical

Affecting Other - Wordpress Users

  • 05/12/2015 18:01 - 05/20/2015 09:43
  • Last Updated 05/12/2015 18:03

All clients using a Wordpress blog are recommended to upgrade asap to the latest Wordpress version.  There is a critical security update.   Full deatils can be found at https://wordpress.org/news/2015/05/wordpress-4-2-2/

VPS004 Outage (Resolved) Critical

Affecting Other - VPS004 LA VPS Server outage

  • 05/12/2015 13:12
  • Last Updated 05/12/2015 13:42

11:12am PDT - VPS servers on VPS004 have had a power failure and we are working FAST to bring this back up, we apologize for the downtime and will keep you updated.

Ongoing Attack (Resolved) Critical

Affecting Server - xray

  • 05/12/2015 10:14 - 05/19/2015 11:11
  • Last Updated 05/12/2015 10:15

8:14am PDT - We are aware of the attack on xray and are working diligently to mitigate this attack. We appreciate your patience in the matter

Uniform Kernel Upgrade (Resolved) Critical

Affecting Server - uniform (EU)

  • 05/11/2015 17:39 - 05/11/2015 18:11
  • Last Updated 05/11/2015 17:39

The server Uniform will be going down for a reboot to apply a kernel upgrade.  It should only be down 5-10 minutes.

Clippers Kernel Upgrade (Resolved) Critical

Affecting Server - Clippers (EU)

  • 05/11/2015 17:38 - 05/11/2015 17:51
  • Last Updated 05/11/2015 17:39

The server Clippers will be going down for a reboot to apply a kernel upgrade.  It should only be down 5-10 minutes.

Heat Kernel Upgrade (Resolved) Critical

Affecting Server - Heat (EU)

  • 05/11/2015 17:37 - 05/11/2015 17:50
  • Last Updated 05/11/2015 17:38

The server Heat will be going down for a reboot to apply a kernel upgrade.  It should only be down 5-10 minutes.

fsck in golf.unisonpaltform.com (Resolved) Critical

Affecting Server - golf

  • 05/09/2015 08:42
  • Last Updated 05/09/2015 10:42

Hi,

Performing fsck on /var partion in server golf.unisonpaltform.com due to file system error. The details will be updates soon.

This has been completed.

quota check in washington.unisonplatform.com (Resolved) Critical

Affecting Server - Washington (LAX)

  • 05/05/2015 01:20 - 05/05/2015 02:04
  • Last Updated 05/05/2015 01:21

performing Quota check in washington.unisonplatform.com

Rebooting the server washington.unisonplatfor (Resolved) Critical

Affecting Server - Washington (LAX)

  • 05/03/2015 04:53 - 05/03/2015 08:27
  • Last Updated 05/03/2015 07:18

Rebooting the server washington.unisonplatform.com for maintenance

Rebooting the server washington.unisonplatform.com for maintenance

this has been completed

If your ticket was closed (Resolved) Critical

Affecting System - Technical Support

  • 04/30/2015 11:03
  • Last Updated 04/30/2015 14:57

If your ticket was closed and not resolved please reopen the ticket, we have had some issues with our desk this morning and are trying to solidify current ongoing issues with tickets. We appreciate your assistance. ~Management

Easyapache (Resolved) Critical

Affecting Server - foxtrot

  • 04/29/2015 22:31 - 04/30/2015 03:03
  • Last Updated 04/29/2015 22:33

Hi,


We are going to perform Easyapache on the server to convert mpm to workers. We would appreciate your co-operation.

Easyapache (Resolved) Critical

Affecting Server - Clippers (EU)

  • 04/29/2015 22:27 - 04/29/2015 23:47
  • Last Updated 04/29/2015 22:31

Hi,

We are going to perfom Easy apache on the server to conver mpm to workers. We would apppriate your co-operation.

Server Issues (Resolved) High

Affecting Server - romeo

  • 04/28/2015 09:23 - 04/28/2015 21:40
  • Last Updated 04/28/2015 21:40

Updated on 09:23 AM Wednesday, 28 April 2015
We are experiencing some issues with the server and we are still working on it. We will keep you updated


The issue has been solved.

we are closing this forum

Taking down the server washington for maintai (Resolved) Critical

Affecting Server - Washington (LAX)

  • 04/27/2015 01:01
  • Last Updated 04/27/2015 01:08


Hi,

We are taking down the server washington for maintainance. Inconvienience is regretted.

Sun Apr 26 23:13:59 PDT 2015

The server is back online with flashcache.

taking down server Chiefs (Resolved) Critical

Affecting Server - chiefs

  • 04/27/2015 00:30 - 04/27/2015 01:01
  • Last Updated 04/27/2015 01:00

Hi,

We are taking down the server chiefs for maintainance. Inconvienience is regretted.



The maintainance is over. The server is back online.

We are closing this forum.

Maintenance in lima.unisonplatform.com (Resolved) Critical

Affecting Server - lima

  • 04/23/2015 23:04
  • Last Updated 04/24/2015 00:09

Hi,


We are running easyapache on server lima.unisonplatform.com. We will update you with the progress.



Succesfully completed easyapache

RAM upgrade (Resolved) Critical

Affecting Server - juliet

  • 04/23/2015 19:58 - 04/23/2015 23:22
  • Last Updated 04/24/2015 00:09

We will be taking the server offline shortly to do an emergency RAM upgrade.

We had scuceesfully completed RAM upgrade.


MySQL to mariadb conversion - Jets server (Resolved) Critical

Affecting Server - jets

  • 04/22/2015 00:47
  • Last Updated 04/22/2015 04:28

Wednesday, 22 April 2015, 00:47

Please be informed that, we have taken the Jets server for maintenance as a part of upgrading MySQL to mariadb. Our senior admins are working on this. Please allow some hours to complete the process. Meanwhile your patience will be appreciated.

Wednesday, 22 April 2015, 04:27
This has been completed

DDOS attack on Rack 49 (Resolved) Critical

Affecting System - DDOS

  • 04/21/2015 16:21
  • Last Updated 04/21/2015 18:56

This has been already mitigated and we are monitoring the servers.

2:21pm PDT - we are currently experiencing a DDOS on one of our main racks are are working diligently to mitigate this issue.

Niners (Resolved) Critical

Affecting Server - niners

  • 04/21/2015 11:16
  • Last Updated 04/21/2015 12:41

9:17am PDT - One of the shared IP's was under attack earlier this morning, we have mitigated the attack and are working on bringing the IP back up.

9:34am PDT - 192.40.115.77 has been re-added to the server, we will keep this up to monitor the IP over the next few hours.

Uniform (Resolved) Critical

Affecting Server - uniform (EU)

  • 04/21/2015 11:19
  • Last Updated 04/21/2015 11:33

9:19am PDT - Uniform is being reviewed by a level 3 agent as we are seeing some issues with one of the configurations, we are working feverishly to resolve any and all issues on a per domain incident. Thank you!

9:33am PDT - Uniform is back at 100%

Stopping Mysql on jets.unisonplatform.com (Resolved) Critical

Affecting Server - jets

  • 04/21/2015 00:02
  • Last Updated 04/21/2015 01:50

Tue Apr 21 00:02:36 CDT 2015

Stopping MySQL on  jets.unisonplatform.com for MariaDB conversion. We will keep you posted.

MySQL service has been restarted on  jets.unisonplatform.com.

mysql to mariadb conversion (Resolved) Critical

Affecting Server - november

  • 04/21/2015 00:09
  • Last Updated 04/21/2015 01:27

Tuesday, 21 April 2015, 00:09

Hello,

Please be informed that, we are now upgrading the MySQL to mariadb on server. Our senior admins are working on this and the process will be completed soon. Meanwhile your patience will be appreciated.

Tuesday, 21 April 2015, 01:24

Hello,

Please be informed that, we have now completed the upgradation. Thank you for your patience.

Upgrading mysql to mariadb (Resolved) Critical

Affecting Server - Blue

  • 04/19/2015 23:21
  • Last Updated 04/20/2015 00:36

Hi,

Stopping mysql for the maraidb conversion and we will update you the progress.


Server is upgraded to maraidb.


Maintenance in S8A7.unisonplatform.com (Resolved) Critical

Affecting Server - S8A7

  • 04/19/2015 22:47
  • Last Updated 04/20/2015 00:34

Hi,

Server is under maintenance to do fsck on /var


Server is currently up and working fine.


Server Issues (Resolved) Critical

Affecting Server - juliet

  • 04/17/2015 10:23
  • Last Updated 04/19/2015 23:20

Friday | 17 April 2015 | 10:23 AM

We are facing some issues with the server. Our senior admins are working on this. We will update you soon.


Server is currently fine and we are contionoulsy monitoring the server.


Stopping MySQL on india.unison (Resolved) Critical

Affecting Server - india

  • 04/14/2015 01:04 - 04/19/2015 23:18
  • Last Updated 04/19/2015 23:18

Updated on Tue Apr 14 01:05:39 CDT 2015

Stopping MySQL on india.unisonplatform for MariaDB conversion.


We had finished maintenace in the server.

performing FSCK in s4t9.unisonplatform.com (Resolved) Critical

Affecting Server - S4T9

  • 04/09/2015 03:12
  • Last Updated 04/11/2015 15:53


Hi,

We would like to inform that currently we are performing FSCK in s4t9.unisonplatform.com . We will inform you the details once the tack is completed.

Ravens server taking for Maintenance. (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 04/10/2015 02:19 - 04/11/2015 15:52
  • Last Updated 04/10/2015 02:23

Friday, 10 April 2015, 02:19

Hello,

Please be informed that, the server ravens is taken for maintenace as a part of MySQL upgrading to mariadb. Our senior admins are working on this. Mean while your patience will be appreciated.

Stopping Mysql on yellow.unisonplatform.com (Resolved) Critical

Affecting Server - Yellow

  • 04/09/2015 02:11 - 04/09/2015 04:31
  • Last Updated 04/09/2015 04:47

Thu Apr  9 00:11:32 PDT 2015

Stopping Mysql service for yellow.unisonplatform.com for MariaDB upgrade.

Thu Apr 9 02:44:21 PDT 2015

The server has been upgraded to MariaDB.

Maintenance - Alpha Server (Resolved) Critical

Affecting Server - alpha

  • 04/08/2015 01:35
  • Last Updated 04/08/2015 06:03

CST Wednesday, 08 April 2015, 01:35

Hello,

Please be informed that the Alpha server has been taken down for maintance. Our senior admins are working on it. Mean while your patience would appreciated. We will update you the further details here.

CST Wednesday, 08 April 2015, 06:00 AM

Maintance has been completed and the server is online now.

Stopping MYSQL for maintenenace (Resolved) Critical

Affecting Server - R47E

  • 04/08/2015 04:36 - 04/08/2015 06:25
  • Last Updated 04/08/2015 04:37

Hi,

Stopping MYSQL for mariadb upgrade.


Xray DDOS (Resolved) Critical

Affecting Server - xray

  • 04/07/2015 12:51
  • Last Updated 04/07/2015 17:00

04/07/2015 10:51am - We have reported a DDOS and are currently working on mitigating the issue
3:00pm - This appears to have been a routing issue and has since been resolved.

Uniform DDOS (Resolved) Critical

Affecting Server - uniform (EU)

  • 04/07/2015 12:51
  • Last Updated 04/07/2015 17:00

04/07/2015 10:51am - We have reported a DDOS and are currently working on mitigating the issue
3:00pm - This appears to have been a routing issue and has since been resolved.

Blue Network Issues (Resolved) Critical

Affecting Server - Blue

  • 04/07/2015 13:16
  • Last Updated 04/07/2015 13:42

11:16am PST - As a follow up from the dc wide network issues we had, we are issuing an update on the blue server issues, we are currently having routing issues with some ip ranges and are working fast to get this resolved for any and all customers affected. We appreciate your patience due to the issue.

11:42am PST - The blue server network issue has been resolved.

DFW Servers Packetloss (Resolved) Critical

Affecting System - DFW Servers Packetloss

  • 04/07/2015 09:41
  • Last Updated 04/07/2015 11:53

7:42am PST - There is a known network issue that is datacenter (Dallas) wide that we are working on with our techs, we are working expeditiously to resolve this issue. Stay tuned for further updates
8:55am PST - We have found that only certain servers are being affected, we are working hard with our network providers and datacenter techs to resolve this, thank you for your patiance.
9:43am PST - The issue has been resolved, and all servers are showing back up.

stopping MYSQL service in kilo.unisonplatform (Resolved) Critical

Affecting Server - kilo

  • 04/07/2015 02:57
  • Last Updated 04/07/2015 04:31


Tue Apr 7 02:58:36 CDT 2015

Hi,

We would like to inform you that we are stopping Mysql service in kilo.unisonplatform.com for mariadb conversion. The details will be updated once the task is completed.

Tue Apr 7 04:30:47 CDT 2015

kilo.unisonplatform.com  has been successfully upgraded to Mariadb. Also all services are running fine now.

stopping Mysql in mike.unisonplatform.com (Resolved) Critical

Affecting Server - mike

  • 04/06/2015 01:07
  • Last Updated 04/06/2015 02:56

Hi,

We would like to inform you that we are stopping Mysql service in mike.unisonplatform.com for mariadb conversion. The details will be updated once the task is completed.

Time: Mon Apr 6 01:26:54 CDT 2015

The server has been successfully upgraded to MariaDB. Server is running fine without any issues.

Maintenance - Papa server (Resolved) Critical

Affecting Server - papa

  • 04/03/2015 23:37
  • Last Updated 04/04/2015 04:21

Friday, 03 April 2015, 23:37

Hello,

Pleae be informed that, we have  taken down the server Papa for maintenance. Our senior admins are working  on this and server will be back to normal  soon. We will update you soon regarding this here. Meanwhile your patience will be appreciated.

Saturday, 04 April 2015 03:11

Hello,

We have resolved the issue and the server is back to normal. Thank you for your patience.

Rebooting the servers r9wk and texans for ma (Resolved) Critical

Affecting Server - texans

  • 04/03/2015 22:18
  • Last Updated 04/03/2015 23:29



Rebooting the servers r9wk  and texans for maintenance

This has been completed.

Maintenance in washington.unisonplatform.com (Resolved) Critical

Affecting Server - Washington (LAX)

  • 04/03/2015 07:02
  • Last Updated 04/03/2015 10:34

Hi,


We are stopping MYSQL service for the mysql conversion(Mariadb).



MariaDB upgrade completed in Washington. 

Stopping Mysql on r9wk.unisonplatform.com for (Resolved) Critical

Affecting Server - R9WK

  • 04/03/2015 05:26
  • Last Updated 04/03/2015 06:57

Updated on Fri Apr  3 03:28:42 PDT 2015

We are stopping mysql service on r9wk.unisonplatform.com for mariadb conversion.

Updated on Fri Apr  3 04:56:46 PDT 2015

Mariadb conversion has been completed on r9wk.unisonplatform.com and confirmed that Mysql service is fine.

Taking down r9wk.unisonplatform.com for maint (Resolved) Critical

Affecting Server - R9WK

  • 04/03/2015 01:25
  • Last Updated 04/03/2015 02:21

Updated on Thu Apr  2 23:26:18 PDT 2015

Hi Guys,

We are taking down r9wk.unisonplatform.com for maintanence. We will keep ypu updated.

Updated on Thu Apr  2 23:40:33 PDT 2015

The server is back online after maintanence.


Apache Upgrades and PHP issues (Resolved) Medium
  • 03/31/2015 13:11
  • Last Updated 04/02/2015 13:43

We have recently updated our Apache configurations with fcgi, some older scripts running on suphp may need to be manually edited on a case by case basis, if this is happening to you please submit a ticket and we will resolve this as quick as we can for you.

Server Issues (Resolved) Critical

Affecting Server - panthers

  • 03/26/2015 06:46
  • Last Updated 04/01/2015 10:11

Thursday | 26 March 2015 | 06:46 AM CST
Server is experiencing some issue with cloudlinux configuration after the recent kernel upgrade. We will get back to you soon

Server Issues (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 03/25/2015 11:03
  • Last Updated 04/01/2015 10:11

Updated on 11:11 am Wednesday, 25 March 2015


The  server is having kernel issues and is down currently.

The DC is working on it and we shall keep posting updates here.

Wednesday | 25 March 2015 | 13:44 PM CST

We are rebooting the server for changing the kernel.

Wednesday | 25 March 2015 | 14:24 PM CST

The server is up with new kernel

FSCK on Jets.unisonplatform.com (Resolved) Critical

Affecting Server - jets

  • 03/28/2015 01:13
  • Last Updated 03/28/2015 03:21

Saturday, 28 March 2015, 01:13

Hello,

Please be informed that, we are taking down the server jets.unisonplatform.com, for a FSCK. We will update you further regarding this here. Meanwhile your patience will be appreciated.

Saturday, 28 March 2015, 03:19

Hello,

Please be informed that, we have now completed the FSCK on jets.unisonplatform.com. Thank you for your patience.

DDOS attack on server clippers.unisonplatform (Resolved) Critical

Affecting Server - Clippers (EU)

  • 03/27/2015 10:28
  • Last Updated 03/27/2015 10:30

Guys,

There was ddos attack faced on server clipper and we found out the atatcked domain and suspended it. Now the issue is resolvesd.



DDOS Attack on Server heat.unisonplatform.com (Resolved) Critical

Affecting Server - Heat (EU)

  • 03/27/2015 10:21
  • Last Updated 03/27/2015 10:28

Guys,

There was ddos attack faced on this server and we found out the attacked domain and suspended. Now the issue is resolved.


DDOS attack on ams001 (Resolved) Critical

Affecting Other - Heat and Clippers

  • 03/25/2015 17:31
  • Last Updated 03/27/2015 08:17

Wednesday | 25 March 2015 | 17:31 PM


We are facing ddos attack on ams001. We are working on it and shall update shortly.



We have found out the ddos attacked domain and  suspended it. Also informed to client. Now the issues has been resolved. 

Server Issues (Resolved) Critical

Affecting Other - Heat and Clippers (ams001)

  • 03/25/2015 12:16
  • Last Updated 03/25/2015 12:59


Updated on 12:19 pm Wednesday, 25 March 2015


The node ams001 is having packet loss. We are working on it and shall update shortly.



The packet loss issue has been resolved.

Server Issues (Resolved) Critical

Affecting Server - Gladiator (ASIA)

  • 03/24/2015 10:54
  • Last Updated 03/25/2015 00:11

8:55am PDT - We are currently facing server issues and are working dilligently to resolve these issues. Please watch this network thread for updates it is a known issue.

9:30am PDT - We are still working on resolving the issues facing Gladiator, we have a DC tech reviewing the issues.

10:31am PDT - We are currently checking drives

11:13am PDT - Our DC Techs is still checking and reviewing drives

12:34pm PDT - Faulty raid card maybe to cause, we are replacing the card and setting up a second server in case any data is corrupted. We will keep you updated.

2:18pm PDT - Still working on server with lead techs and L3's

4:52pm PDT - We are working with the DC staff to run a FSCK on the server.

Wednesday, 25 March 2015, 00:09
Please be informed that, we have now fixed the issues on the server. Thank you for your patience.

Network Issues (Resolved) Critical

Affecting Server - cowboys

  • 03/20/2015 16:46 - 03/20/2015 18:40
  • Last Updated 03/20/2015 16:48

The server Cowboys is currently experiencing some network issues.  We will update this post shortly with further information.

Server Issues (Resolved) Critical

Affecting Server - india

  • 03/19/2015 16:24 - 03/24/2015 10:48
  • Last Updated 03/19/2015 16:25

Thursday | 19 March 2015 | 16:24 PM

We are facing some issues with the server. Our senior admins are working on this. We will update you soon.

knicks.unisonplatform.com csf issue (Resolved) High

Affecting Server - Knicks (ASIA)

  • 03/17/2015 09:53
  • Last Updated 03/17/2015 10:11

Hello,

Please be informed that knicks.unisonplatform.com is facing some issues with the firewall. The server requires a reboot after enabling the kernel modules. There will be a few minutes of downtime. Apologies for the inconveni8ence caused.



Hello,

The server is now back online and csf is functioning normallly now. Thank you for your patience.


mysql to mariadb conversion (Resolved) Critical

Affecting Server - texans

  • 03/15/2015 01:48
  • Last Updated 03/15/2015 03:10

CST Sunday, 15 March 2015, 01:4

Hello,
Please be informed that, we are now converting Texan server to mariadb. We will update you regarding the status here. Meanwhile your patience will be appreciated.

Sunday, 15 March 2015, 03:08
Hello,
Please be informed that, we have now completed the mariadb conversion.
Thankyou for your patience.

litespeed to apache conversion. (Resolved) Critical

Affecting Server - india

  • 03/12/2015 01:40 - 03/12/2015 20:45
  • Last Updated 03/12/2015 20:45

Hi,

We are performing litespeed to apache conversion on the server india.unisonplatform.com. We will keep you updated.

We are postponding this task. We will let you know with the details.

Litespeed-apache conversion (Resolved) Critical

Affecting Server - Ravens (LAX)

  • 03/10/2015 22:26
  • Last Updated 03/12/2015 01:41

Tue Mar 10 21:05:56 PDT 2015

We are performing litespeed apache conversion on the server ravens.unison . We will update you once it is completed.

We have stopped litespeed apache conversion  for today. Will do it toimmorrow. 

The litespeed apache conversion process has been started 

The litespeed apache conversion process has been completed.


rebooting niners.unisonplatform.com (Resolved) Critical

Affecting Server - niners

  • 03/11/2015 01:53 - 03/11/2015 02:51
  • Last Updated 03/11/2015 02:50

Wed Mar 11 06:53:34 GMT 2015


We are rebooting niners.unisonplatform.com server for enabling quota.

server is up.

Attack (Resolved) Critical

Affecting Server - india

  • 03/10/2015 13:52 - 03/24/2015 10:49
  • Last Updated 03/10/2015 13:57

While checking we could see that a huge attack from the IP "193.200.241.3" to 53 port. We have blocked the IP on csf and iptables. Also we have disabled the 53 port. We are still checking the server.

jaguars.unisonplatform.com (Resolved) Critical

Affecting Server - jaguars

  • 03/09/2015 13:12
  • Last Updated 03/09/2015 14:27

Hello,

We are facing a disk quota issue with the server jaguars.unisonplatform.com. We are working on it and will infrom the details shortly.

The issue has been resolved. We have checked some random sites in jaguar everything seems to be  fine.

/ filled on Bengals (Resolved) Critical

Affecting Server - bengals (LAX)

  • 03/08/2015 23:31 - 03/09/2015 00:18
  • Last Updated 03/08/2015 23:33

Hi,

On our monitoring we could see that / is filled on bengals and we are working to clear this issue

Server Maintenance (Resolved) Critical

Affecting Server - bravo

  • 03/07/2015 20:23
  • Last Updated 03/08/2015 05:27

Saturday | 07 March 2015 | 20:23 PM

We are facing some issues related with innodb databases on this server and Our L3 team is wokring on it now. We will post further updates about this issue here.

We have upgraded mysql to MariaDB on the serrver.Which will stabilize and alleviate the issues with mysql crash. 

IP change (Resolved) High

Affecting Server - india

  • 03/07/2015 10:27 - 03/24/2015 10:49
  • Last Updated 03/07/2015 10:32

Saturday | 7 March 2015 | 10:27 AM CST

We have changed the IP of all domains using IP 174.136.50.31 in this server to a new IP 174.136.50.254 . Yiou dont need to make any changes if you are using our nameservers. If you are pointing your domain via A record using remote nameservers, you should update the IP to 174.136.50.254 for properly resolving the domains.

November server taking for maintance. (Resolved) Critical

Affecting Server - november

  • 03/05/2015 23:47
  • Last Updated 03/06/2015 00:33

CST Thursday, 05 March 2015, 23:47

Hello,

Please be informed that the server november.unisonplatform.com - will be down for some time as part of doing file system check. We will update you shorlty regarding the status here. Meanwhile your patience would be highly appreciated.

CST Friday, 06 March 2015, 00:32

Server back to online. Thnak you for your patience.

Romeo Migration (Resolved) Critical

Affecting Server - romeo

  • 03/03/2015 15:07
  • Last Updated 03/03/2015 16:31

Tuesday | 03 March 2015 | 15:07 PM

We are experiencing some issue with new server.Our higher level admins are investigating regarding this and we shall keep you updated.

The issue has been resolved The server is running fine without any issues.

Stopping Mysql for IP switch (Resolved) Critical

Affecting Server - romeo

  • 03/01/2015 22:38
  • Last Updated 03/03/2015 10:54

Date and Time:

Sunday March 1, 2015 at 10:38PM CST

Issue:

We are stopping mysql service in romeo.unisonplatform for performing final sync before IP Switch. We will keep you posted.

Update:

As of 11:12PM CST, the mysql sync has completed.  We are doing final preparation for the IP move to the new server.

Update:

This is completed




mariaDB conversion (Resolved) Critical

Affecting Server - packers (EU)