Articles

 Billing Policy

Notification of Invoices All accounts with Eleven2 are automatically renewed unless you cancel...

 Can I upgrade from a legacy plan to one of the new plans?

Absolutely. You are more than welcome to upgrade to any of our new plans at anytime.You can...

 Cancelations

We are sorry to hear you want to close your account with Eleven2. We hope you will always...

 Do you accept checks, money orders, or wire transfers?

Unfortunately, we are not able to accept checks, money orders, wire transfers, or Western Union...

 SLA Credits

To request a credit on your account, please visit: https://www.eleven2.com/brain/slarequest.php...

 When will my account be suspended if I am past due?

You have 10 days after the date due before we will suspend your account. You can make payment at...

 Where do I send my PayPal payment to?

  Unfortunately, there is not an address that you can send a payment to. At the end of...