Knowledgebase - Eleven2

Can I cancel my VPS server at any time? If you are paying monthly, you can cancel your VPS server at any point in time.

Can I get a discount for taking out multiple VPS servers with eleven2? Depending on how many VPS servers you wish to take out with us, we can provide a custom discount....

Can I purchase more VPS RAM, without upgrading? Yes, each additional 1GB of RAM is an extra $20 per month. If you would like to add more RAM to...

Can you provide a custom dedicated server quote for me? With over 10 years in the hosting industry, we have created many custom setups for our customers....

How do I go about upgrading / downgrading my VPS Server? If you want to upgrade, or downgrade your VPS server, please submit a ticket to our billing...

How much is an SSL certificate for my dedicated server? SSL Certificates are charged at $69.99 per year. To order an SSL certificate, please submit a...

How much is it to purchase extra bandwidth for my dedicated server? On the dedicated server checkout process, you will be able to see all the options regarding...

How much is it to upgrade the RAM on my dedicated server? On the dedicated server checkout process, you will be able to see all the options regarding RAM...

Is there a dedicated server setup fee? There is no dedicated server setup fees, on any of our standard dedicated servers, unless stated...

Is there a discount for paying annually for my VPS server? Yes, we provide a 10% annual recurring discount for people wanting to pay annually for...

Is there a minimum contract term with dedicated servers? There is no minimum contract term with our dedicated servers.

Is there any downtime when upgrading / downgrading my VPS? Our VPS platform allows us to scale servers without the need to reboot. You can scale up or down...

What happens if I need to upgrade from the VS-300? The VS-300 is our top of the line VPS plan. If your website is maxing our the resources, please...

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